All Reviews for Family & Accessible Travel

I requested Mr. Roberts for the return trip from the hotel to the airport. The service for the trip from Honolulu to the Ala Moana Shopping Center and then to the hotel was also good, and for this return trip, they picked me up according to my flight departure time, so I was able to check in right after arriving at the airport. I recommend booking your airport-hotel transfers in advance before going to Hawaii.

帰りの日ホテル〜空港までロバーツさんでお願いしました。
行きのホノルル〜アラモアナショッピングセンター立ち寄り〜ホテルまで、の対応も良かったですし、この帰りも飛行機の出発時間にあわせて迎えに来て貰えるので空港に着いたらそのままチェックイン出来ました。
ハワイに行く前に行き帰りの空港〜ホテルを予約しておくのをお勧めします。

I didn't catch anything at all, and the equipment and tackle were at a toy level. The location was also close to the port, so it didn't require much effort.

With just a quick money-making scheme, there's no way repeat customers will come back.

全く釣れず、道具も仕掛けもおもちゃレベルで場所も港から近くてエネルギー使ってない。

その場しのぎの金儲けだけで、リピーターが来るわけない

I have used Roberts Hawaii for shuttle service before and trust them, so I booked the shuttle bus between the airport and hotel for this trip as well.

There is a new service option to stop by the Ala Moana lounge, and I thought it might cost extra, but it didn't. I was dropped off at Ala Moana, could store my luggage, and would be taken from Ala Moana to the hotel at the time I had previously chosen.

The hotel I had booked was at a somewhat inconvenient distance from Ala Moana, and I thought it would be a hassle to walk or use the Waikiki Trolley, so I was half resigned to not going to Ala Moana this time. However, on the day I arrived, I was able to go to Ala Moana, enjoy nearly a full day of shopping, and then get a ride back to the hotel, arriving just in time for check-in. I was able to make good use of my day.

Arriving in Hawaii and going straight to the hotel in the morning would mean waiting until check-in time, so I was able to use my time effectively without worrying about transportation from Ala Moana to the hotel, making for a fulfilling first day.

I liked the original goods at the Roberts Hawaii lounge and quickly purchased a T-shirt. I would like to use their services again next time.

以前も送迎でロバーツハワイを使用したことがあって信頼しているので、今回の旅行でも空港とホテル間のシャトルバスを申し込みました。
アラモアナのラウンジ立ち寄りという、新しいサービスが選べるようになっていて、お金かかるのかと思いきや、余分なお金はかからず、アラモアナで一旦下ろしてもらい、荷物も預けることができ、あらかじめ決めておいた希望時間にアラモアナからホテルまで送ってもらえるとのことでした。
予約していたホテルが、アラモアナから中途半端な距離で、歩くのも面倒だし、ワイキキトロリーを使うにもあまり便利なところではないと思ったので、今回はアラモアナには行かないかも。。。と半ば諦めていたのですが、着いたその日にアラモアナに行けて、ほぼ１日ショッピングを楽しめ、またホテルまで送ってもらえたので、チェックインの時間にちょうどホテルに着くこともでき、１日が有効に使えました。
ハワイに到着して、そのまま朝にホテルへ行ってもチェックインの時間まで待つことになるので、時間も有効に使えて、アラモアナからホテルまでの足も気にすること無く、充実した初日でした。
ロバーツハワイのラウンジにあったオリジナルグッズが気に入り、Tシャツを早速購入しました。
次回もまた利用したいと思います。

We had the most wonderful morning! The boat was clean and the staff was excellent. We even saw dolphins! We will definitely be taking this tour again!

I used it because it was cost-effective.

I only used it for the return trip in February and October. However, both times it arrived late.

In February, it was about 15 minutes late.

In October, it was 30 minutes late. I was worried I might not make it in time for the flight check-in.

コスパがいいので利用しました。

2月と10月に復路のみ利用です。
でも2回共時間に遅れてきました。

2月は15分位遅れてきました。

10月は30分遅れてきました。
飛行機のチェックインに間に合わないかもとヒヤヒヤしました。

I did the Green Room package which was neat being able to go back stage to see how things work behind the scenes along with being able to sit right in front of the stage to eat and watch the show which gave you a great view being so close to the performers. I like how they always include a local artist to perform too, so you are able to see not only Michael Jackson and Elvis but someone local as well. It's also nice that everything is indoors so you don't have to worry about the weather ruining your plans.

I arrived at the pickup location earlier than the scheduled time, but after 10 minutes had passed without seeing anyone, I started to feel a bit anxious. It seemed that the large bus was making rounds to various hotels, and with so many people and their luggage to load and greet, it took some time. However, the bus was clean, so I was able to relax comfortably on the way to the airport.

時間よりも前にピックアップの場所にいましたが、10分過ぎても来ないので少し不安になりました。大きなバスで各ホテルを回っていたようで、大勢の人数の荷物の積み込みとお迎えをしているので、過ごし時間がかるようです。バスは清潔なので安心して空港まで休めました。

I always travel to Hawaii with a budget tour that includes transfers from the airport to Waikiki, but this time I chose an even cheaper tour, so the return transfer from the hotel to the airport was not included.

I thought a taxi would be fine for a family trip (for four people), but since it was just my daughter and me, we decided to use this tour.

It seems they waited in front of the hotel 15 minutes before the pickup time, and they picked us up early since we came down from the hotel ahead of schedule. After that, we smoothly picked up at two other hotels as well.

There was some traffic before getting on the usual highway, but we arrived at the airport very quickly, checked in smoothly without getting caught in the long lines, and were able to relax and have breakfast at the airport.

The guide greeted us warmly and carefully handled our suitcases and other luggage.

I would like to use this transfer tour again next time.

毎回、空港からワイキキまでの送迎付き格安ツアーで渡ハしていますが、今回は更に安いツアーを選んだ為、帰路のホテルから空港まではツアーに含まれていませんでした。
家族旅行'(4人)ならばタクシーでも良いかな？と思いましたが、私と娘の2人旅でしたのでこちらのツアーを使わせて頂きました。

迎えの時間15分前からホテル前で待っていてくれたようで、早めにホテル下へ降りた私達を早めにピックアップしてくれ、その後２ヶ所ホテルも同じく順調に。

いつものハイウェイに乗るまでの渋滞もありましたが、とても早く空港に着き、チェックインの長蛇の列に巻き込まれる事なくスムーズにチェックインし、のんびりと空港で朝食を取ることが出来ました。

ガイドさんも親しみのある挨拶と丁寧にスーツケース他荷物を積み下ろししてくれました。

次回からもこちらの送迎ツアーを使用したいと思います。

I had wanted to try parasailing for many years, so I signed up. I remembered that I have a fear of heights and was hesitant to cancel, but this time I decided to muster up the courage and go for it.

On the day of the activity, there were eight customers on the boat, including myself. As we headed out to sea, the staff spread out the parachute, and it opened with incredible force due to the wind. The thought of being launched with such speed made my face tense with fear. I considered switching to just watching, but when I saw the first pair of people floating gracefully in the air, I decided to go for it.

When it was our turn to fly, I felt no fear at all and was able to take in the scenery slowly. I even had the chance to chat with my husband, who was flying with me. The view of the ocean and the town of Hawaii from above was absolutely beautiful. It was so bright that I was glad I had sunglasses. We were in the air for just under five minutes, and I felt like I wanted to fly for a longer time. After that, we descended and were dipped into the sea up to our waists before returning to the boat to finish. I had signed up for a height of 90 meters, but there was no confirmation on the day.

While I didn't feel fear in the air, the boat was moving quite fast, possibly to keep the parachute afloat, which was a bit scary. I was clinging on tightly. My husband, who usually doesn't get motion sickness, said he felt a bit queasy, so I think it would be wise to take motion sickness medication beforehand for peace of mind.

長年パラセイリングをやっていたいと思っていたので申し込みました。自分が高所恐怖症だということを思い出し、キャンセルするか迷いましたが、今回は勇気を出してやってみることに。
当日、私も含めボートには8人のお客さんが乗っていました。沖まで出て、スタッフがパラシュートを広げると、風に煽られすごい勢いで開きました。私もあんな勢いで飛ばされるんだと思うと、恐怖で顔が引きつりました。見学に切り替えようと思いましたが、一組目(2人一緒に飛ぶ、スタイルでした)の人たちがフワフワと飛んでいったのを見て、飛ぶことにしました。
私たちの番がきて、飛んでみると全く恐怖を感じず、景色をゆっくり見ることが出来ました。一緒に飛んだ夫と話す余裕すらありました。
空の上から見る海とハワイの町並みはとてもきれいでした。眩しかったので、サングラスがあって良かったです。空にいたのは5分たらずで、もっと長い時間飛んでいたかったと感じるほど。その後降下して、腰くらいまで海につけられて、ボートに戻って終わりです。高さは90mで申し込みましたが、当日確認はありませんでした。
空では恐怖を感じませんでしたが、パラシュートを浮かせるためか、ボートのスピードが速く、少し怖かったです。必死でしがみついていました。普段乗り物酔いをしない夫が酔った、と言っていたので、酔い止めをのんでおいたほうが安心だと思います。

Since I only used the shuttle service, I have no particular complaints or praises! However, I was a bit anxious the first time, but the reception area was easy to find and reassuring, so I use it every time.

送迎のみの利用なので特に可もなく不可もなくですね！でも初めての時は不安がありましたが、受付場所も分かり易く安心なので毎回利用させてもらっています。

The pickup was early in the morning, but they arrived on time without any issues. The occupancy rate was about 70%, and there were two Japanese passengers. I would like to use this service again.

朝早い時間のお迎えでしたが、問題なく時間通りに来ていただけました。乗車率は70％くらい日本人は2人でした。
また利用したいと思います。

The designated pickup location was "Yokote Street by the hotel," so I waited on Yokote Street away from the front of the hotel. When the time passed and the car didn't arrive, I tried calling, but it didn't connect well... Feeling troubled, I went to the front of the hotel and found the driver waiting! He looked surprised and said, "Why are you waiting there?" I explained that I was instructed to wait on Yokote, but he seemed incredulous, saying something like, "I can't believe you're waiting there." I've used this service several times before, but this was the first time something like this happened.

事前に指定のあったピックアップ場所は「ホテル横手の通り」だったので、ホテル正面から離れて横手の通りで待っていました。時間が過ぎても車が来ないので電話をしてみましたが、うまく通じず・・・困って、ホテルの正面に行ってみると、迎えのドライバーが！！
「なんでそんなところで待ってるの？」と呆れた様子でした。
用紙に横手で待っているようにと指示があった旨を伝えましたが、「そんなとこで待ってるなんて信じられない」といった感じでした。
今まで何度か使っているサービスですが、今回みたいなことは初めてでした。

I was really scared during my first parasailing experience, but it was very comfortable. I'm not good with thrilling rides. There are some roller coasters at Disney that I can handle, but I can't ride any of the famous attractions at Fuji-Q. I was worried about whether I would be okay at 150 meters since it was my first time, but it ascended slowly, so it was fine. The view from the top was truly pleasant. There was no unnecessary noise, just the sound of the wind, making it quiet. I was able to float gently and enjoy the scenery of the sea and mountains at a leisurely pace! It was the best! The guide was also very lively, and I had a great time on the boat. I definitely want to do it again when I come back to Hawaii.

初めてのパラセーリングでとてと怯えていましたが、とても快適でした。
私は絶叫は苦手な方です。ディズニーだと乗れるジェットコースターもありますが、富士急などの有名な乗り物は何一つ乗れないレベルです。
初めてなのに150メートルで大丈夫なのか心配してましたが、見た目よりゆっくりと上に浮かんでいくので大丈夫でした。
頂上からの眺めは本当に快適です。
無駄な雑音はなく風の音のみで静かです。
ふわふわ浮きながら海や山などの景色をゆっくり見ることができました！最高でした！
ガイドさんもノリが良く楽しく船では過ごせました。
またハワイに来たら必ずやりたいです。

As we set out to sea on the boat, the surrounding water is a beautiful navy blue. When our turn comes, we take a brief stroll in the sky.

My wife feels a bit seasick.

船で沖へ出ると辺りはネイビーの美しい海
順番がきて空へ、束の間の空中散歩

妻はちょっと船酔い

Having a lounge made it easier to plan my schedule after arriving in Hawaii. I was able to make effective use of the time before check-in. Since the lounge is located in Ala Moana, I could drop off my suitcase and go shopping at Walmart and Don Quijote.

ラウンジがあるために、ハワイ到着後の予定が立てやすくなりました。
チェックインまでの時間が有効に使えました。
ラウンジがアラモアナにあるので、スーツケース を預けてウォルマートやドンキで買い出しが出来ました。

This trip was a personal journey for me, who has been to Hawaii twice, and my elderly mother, who was visiting for the first time. The immigration inspection at Honolulu Airport was extremely crowded, and we were over 30 minutes late for our scheduled meeting time. We couldn't get in touch, which made us worried, but when we arrived at Mr. Roberts' desk and explained our situation, he smiled and said, "It's okay!" My mother and I felt relieved. We were able to take the next shuttle bus, stopped by the lounge at Ala Moana Shopping Center, checked our suitcases, and enjoyed a meal and shopping until around 2:30, which made us very satisfied. Thank you very much!

今回の旅行は２度目のハワイの私と初めてのハワイの高齢な母と2人での個人旅行でした。ホノルル空港での入国検査がめちゃ混雑していて予約の集合時間に30分以上遅れてしまい、連絡も取れず、心配でしたが、ロバーツさんのデスクに着いて説明したら「大丈夫ですよー」って笑顔で言って貰え、母と胸を撫で下ろしました。次のシャトルバスに乗せて頂き、アラモアナショッピングセンターのラウンジに寄って、スーツケースを預け、2:30頃まで食事とショッピングができて大満足
ありがとうございました

I don't want to waste a single second in Hawaii! I was greedy about it, but for those like us who can't sleep on the plane, the Ala Moana stopover plan might not be enjoyable? On the first day, it's recommended to either relax on the beach or enjoy a lomilomi massage without being too ambitious.

せっかくのハワイ、1秒たりとも無駄にしたくない！と欲張ったけど、私達みたいに飛行機で眠れない人は、アラモアナ立ち寄りプランは、楽しめないかも？初日は、欲張らずビーチで寝るか、ロミロミでゆったりがオススメです。

There was no one who could speak Japanese, but they were kind enough to check with the airline from over there and properly take care of our luggage. Also, the fact that there is no charge for infants is appealing.

日本語を話せる方はいませんでしたが、あちらから航空会社を確認してくれたり、きちんと荷物を預かってくれたりと親切でした。
また幼児料金がいらないのも魅力的です。

I was able to get to the hotel smoothly without waiting after arrival. The return was also very smooth with timely pickup. I would like to use this service again.

到着後待つことなくスムーズにホテルまで行けた。帰りも時間どうりの迎えでとてもスムーズでよかった。また利用したい。

I usually applied for the shuttle bus after arriving, which took a lot of time. This time, I made a reservation in advance, and when I picked up my suitcase and exited, a staff member was waiting for me. It was easy to get on, and I was able to use my time effectively.

いつもは到着してからシャトルバスを申し込んでたので、時間がかかってました。今回は事前予約で、スーツケースを取って出口を出たらスタッフの人が待っていてくれました。すんなり乗れて、時間が有効に使えました

We were the only Japanese in our group, but even if you don't understand English, you'll manage just fine. The foreigners were mostly in light swimwear and had very little luggage. When boarding the boat, you have to climb stairs, and the water comes up to your shins. When the boat picks up speed, you might get splashed a bit. The view from the boat is amazing, and we were lucky enough to see a sea turtle!

日本人は私たちグループだけでしたが、英語がわからなくても何とかなります。外人はほぼ水着が軽装、荷物も少ない様子。船に乗る時に階段を登りますが、ひざ下までは海に浸かります。海上ではスピードが出ると水しぶきも多少かかります。船上からの眺めは素晴らしく、運良くウミガメも見られました！

The show featured performances that closely resembled those of Elvis and Michael Jackson, and it was a two-in-one experience as we could also enjoy hula dancing. There was a great sense of unity between the performers and the audience, making it very exciting and enjoyable. Additionally, the meals were luxurious and served in generous portions that were more than enough to eat. Thank you for allowing changes to the standard menu. The welcome experience was also impressive, with hula dancing at the entrance, along with welcome drinks, snacks, and a variety of desserts. It was a very meaningful and fun time. I believe it's a show that you can watch multiple times without getting bored.

エルビスやマイケルジャクソンのショーがそっくりに演出されている上に、フラも見れるという一石二鳥のショー内容でしたが、出演者と観客との一体感もあり、
大変盛り上がって良かったです。また、食事も豪華な上、食べきれない程のボリュームもあり、食事内容も、スタンダードメニューからの変更も可能にしていただきありがとうございました。また、ウェルカム時のおもてなしの入り口でのフラダンスやウェルカムドリンクとスナックやデザートのサイドメニューも充実しており、大変有意義に、楽しく時間を過ごすことが出来て良かったです。何度見ても、飽きないショーだと思います。

It was very good.
I thought it might be difficult for my elderly parents, but they flew safely!
It was my first time in Hawaii, and it seems that paragliding was the best part.
I'm grateful for the safe experience for my elderly parents.

とてもよかったです。
高齢の両親には難しいかなと思いましたが、無事に飛べました！
初めてのハワイでしたが、パラセイリングが一番良かったみたいです。
高齢なんで、安全に飛ばしてもらって感謝してます。

The driver was very cheerful! I called the contact number since I was a little late, but they responded in Japanese, so there was no need to worry.

とても陽気なドライバーさんでした！
ちよっと時間過ぎてたので問い合わせ先に電話しましたが、日本語で対応してくれて心配なしです。

They are very kind to respond in Japanese, and I think it's very convenient that they provide transportation to the hotel. I recommend the shuttle service when in Hawaii.

日本語で対応してくれ親切です、ホテルまで送迎してもらえるので大変便利だと思います。ハワイの時はシャトルをおすすめします。

It was absolutely amazing! I recommend taking photos and videos while you're riding. The breeze felt great, and there was no swaying at all. I want to ride again!

ちょー最高でした！
乗ってる時の写真や動画も撮ることをオススメします。
乗ってる間も風も気持ちよく揺れもなくもう一回乗りたいです

The driver was kind, and I felt安心して (at ease) being taken to the airport. Since it was the first pickup, it took a little time as we went around to various hotels, but that's understandable! (laughs)

優しい運転手さんで安心して空港まで送って頂きました。最初のピックアップだったので、いろんなホテルを回り少し時間がかかりましたが、それは仕方ないですネ（笑）

Compared to the staff on the Big Island, they feel a bit cold, but it's affordable and safe, so I choose this company. The price between the airport and Honolulu is a great deal.

ハワイ島のスタッフに比べると冷たい感じがしますが、安いですし安全なのでここの会社にお願いしています。空港とホノルル間でこの価格はお得です。

The driver did not speak Japanese, but he was very pleasant. The staff who greeted us seemed to be used to Japanese tourists, although it felt a bit like an assembly line.

運転手の方は日本語が話せませんでしたが、とても愉快な方でした。
お迎えのスタッフは、流れ作業とゆう感じですが日本人の観光客に慣れている感じはします。

Seeing Waikiki and Diamond Head from the sky was amazing. Walking in the air with the wind was exhilarating, and I will definitely participate again next time.

空から見るワイキキ、ダイアモンドヘッド最高でした。
風をきっての空中の散歩、次回も絶対参加します。