All Reviews for Family & Accessible Travel

It was perfect for passing the time before checking into the hotel after stopping by Ala Moana from the airport. There is also a place to store luggage, and a waiting area until the shuttle arrives, which is very convenient.

空港からアラモアナに寄り、ホテルチェックインまでの時間潰しに最適でした。荷物を預けるところも備わっており、送迎車到着までの待機スペースもあって便利です。

Since 9 AM and 10 AM were fully booked, I requested the earliest slot at 8 AM! As a result, there were only a few people (including us, 5 in total), so we could enjoy the experience at a leisurely pace! The person who picked us up and all the staff were very friendly and nice, and it was totally fine even if you can't speak English! (It's good to have tips for both parties.) The staff took photos for us, but it costs money, so we took pictures with other Japanese participants and shared them via Airdrop! Parasailing was truly amazing; I was hesitant until the last minute, but I'm really glad I did it! The view from 150 meters up is fantastic! I want to do it again when I go to Hawaii!

9時、10時がいっぱいだったので朝一の8時からお願いしました！結果人数少なくて(自分たちを含め5人)ゆっくりと体験できました！送迎してくれる人、スタッフの人みんな気さくでとても良い方ばかりで英語が話せなくても全然大丈夫でした！(どちら方にもチップはあった方がいいです)写真はスタッフの方が撮ってくれますがお金が掛かるので日本人の参加者の方と撮り合いAirdropで送り合いました！パラセーリングは本当に最高で直前までやるか悩んでいましたがやってよかったと本当に思います！しかも150m上から見る景色は最高です！またハワイに行ったらやりたいです！

We went as a family of five, and we were divided into two groups of three and two. My parents and I talked about how this is definitely something you should do!!! The view is amazing, and the coolness of flying in the heat is the best! While waiting for my turn, the staff kept the atmosphere lively, which was fun. They were very kind, and it was the best memory!

家族5人で行き、3人と2人で対応させてもらいました。
両親と飛んだ時にこれは絶対やるべき！！！と話していました(笑)景色も最高ですし暑い中飛ぶ涼しさは最高です！自分の番を待っている間もスタッフの方が盛り上げてくれ楽しかったです。
親切にしていただき最高の思い出です！

I use this service every time, but during my last trip, we had a private transfer. This time, the vehicle was completely full, and I had to place my luggage on my lap, which made it quite cramped for a long time since we were also at the end of the line. I understand the desire to accommodate many passengers at once, but I think it would be nice to leave at least one or two seats open for comfort.

毎回利用させて頂いていますが、前回は、私達のみでの送迎でしたが、今回は車内は満席で手荷物も足の上に置かなければならない程で、順番も最後の方だったので、かなり長い時間、窮屈でした。一度にたくさんの人を送迎したいのはわかりますが、せめて１，２席は空ける余裕もあってもいいのではと思いました。

As soon as I exited the airport, there was a counter. It was easy to find.
I was sent along with a few groups, and it seemed to be running efficiently.
It was reassuring that I could make a reservation from Japan.

空港の出口を出てすぐにカウンターがありました。判り易かったです。
数組と一緒に送っていただきましたが、効率よく回っていたようです。
日本から予約しておけるので安心でした。

In January 2020, I used this service from Honolulu Airport to my hotel in Waikiki. I rode in a spacious van that seats about 20 people, and we arrived in Waikiki in about 30 minutes, being dropped off right in front of each hotel. Since there were only three of us, including an American couple, it was smooth. It would likely take longer if it were crowded. Both the driver and staff were friendly, making for a comfortable journey. The driver also handled the loading and unloading of large luggage.

2020年1月にホノルル空港からワイキキのホテルまで利用しました。天井の高い約20人乗りのバンに乗り、約30分でワイキキに到着して、それぞれのホテルの前で下ろしてもらいました。たまたま私とアメリカ人夫婦の2組3名だけの利用でしたので、スムーズ。混んでいるともっと時間がかかることでしょう。ドライバーもスタッフもフレンドリーで、安心して移動できました。大きな荷物はドライバーが出し入れしてくれます。

Since I was with a small child, they were already happy just to see lots of little fish, but they were even more delighted to see several sea turtles! ✨

小さい子供と一緒だったので、小さい魚がいっぱいいるだけで喜んでいたのですが、海ガメが何匹も見れてさらに大喜びでした✨

I flew with a 7-year-old boy. Although we didn't weigh a combined 80 kilograms, they carried out the activity without any issues or questions. The child seemed to have a lot of fun, even though he was a bit scared. Be sure to prepare a tip of $10 or $20 to give at the end!

7歳の男の子と一緒に飛びました。二人合わせて80キロではありませんでしたが、特に聞かれることもなく問題なく実施してくれました。
子どもは怖がりながらもとても楽しかったようです。チップを10ドルか20ドルを最後に渡すので、用意しておきましょう！

Since it was a great opportunity, I decided to challenge myself at 150 meters!
With the sunny weather continuing and no wind, the view from above was an indescribable blue ocean and blue sky.
Just being blessed with good weather felt incredibly lucky!
I can understand why it's safe for even the elderly, as there’s no strain on the body! It felt like I was a bird♪
The crew members were also very friendly, and it’s definitely worth doing!

せっかくなので150メートルでチャレンジ！
晴れの日が続き、風もなく上から見る景色は例えようのないブルーオーシャン、ブルースカイ。
お天気に恵まれただけでもとってもラッキー！
体にかかる負担もなく、お年寄りでも安全にできるのはわかる気がします！鳥になった気分です♪
クルーの方々もとってもフレンドリーで、絶対にやる価値あります！

When the submarine dives, it becomes stable and comfortable. There were many fish around the coral reefs and sunken ships, which was enjoyable. Above all, I was thrilled when a sea turtle swam right in front of me—there were several of them! I think this is an experience you can't have often, so I recommend trying it at least once.

潜水艦が潜航すると揺れなくなるので快適です。
魚しょうや沈没船の周りには、多くの魚がいて楽しかったです。なんと言っても突然目の前でホヌが泳いできたのは、感激しました。それも、何匹も。なかなか経験できないと思うので一度体験しましょう。

"We got no troubles, life is the bubbles, under the sea!" It was inevitable that "Under the Sea" from The Little Mermaid would be playing through my head on this tour. I've always been fascinated by ocean life and would love to someday learn how to scuba dive...but until then, this submarine tour is the perfect--and only--way to explore the world under the sea.
The shuttle out to the dive site not only provided great views of Diamond Head and Waikiki, but also gave us the chance to see exactly where we'd be descending and what part of the bay we'd be exploring.
I've actually done this tour twice and enjoyed it just as much the second time. On both tours we saw sea turtles, star fish, and tons of fish in various shapes, sizes, and colors. During the second tour we also got the chance to see two scuba divers exploring one of the sunken ships.
The crew were all very friendly and knowledgeable and provided lots of interesting facts and details about what we were seeing.
I highly recommend this tour to anyone interested in seeing a completely different world, so unlike what we see every day on land. Take Sabastian's advice and go "under the sea!"

I had always wanted to surf, but both my friend and I were a bit anxious, so we hesitated to make a reservation. To sum up our experience, we both had a great time. The instructors were very kind and funny, and I’m glad we took the surfing lessons here! Once we grasped the important points, we were able to stand on the board, which was satisfying. The instructors repeatedly emphasized the key points. If you're unsure, you should definitely take lessons here!

ずっとサーフィンがしたかったけれど、私も友達も不安で、予約を少し渋りました。感想から言うと、2人とも凄く楽しめました。インストラクターの方々がとても優しくて面白くて、ここのサーフィンレッスンを受けれて良かったです！
大事なことを抑えるとボードに立てる事ができ、満足しました。大事なことは何度もインストラクターの方が言ってくれました。
迷ったらここのレッスンを受けるべきです！

I participated for the first time on my honeymoon. At the buffet before the show, I enjoyed Hawaiian cuisine while listening to ukulele performances and singing. The show was more impressive than I had imagined, truly a fusion of rock and hula dance. The venue was quite lively, and I was entertained throughout. After it ended, I was able to take commemorative photos with the cast, making wonderful memories fitting for a honeymoon. I'm really glad I participated!

新婚旅行で初めて参加させていただきました。
ショーの前のビュッフェでは、ウクレレの演奏と歌を聴きながらハワイアン料理のビュッフェがいただけました。ショーは、想像以上に本格的で圧巻でした。まさにロックとフラダンスの融合です。会場もかなり盛り上がっており、終始楽しませていただけました。終わってからはキャストの方との記念撮影もでき、新婚旅行にふさわしい素敵な思い出作りが出来たので参加して本当に良かったです！

- The boat will sway.
- It's better to wear a swimsuit.
- It's a good idea to bring drinks like water.
- Sunscreen is also essential.

The staff members were nice, and I was able to enjoy myself without any worries!

・船は揺れます
・水着のほうが良い
・水など飲み物は持っていたほうが良い
・日焼け止めも必須

◎スタッフの方々も良い人たちで、心置きなく楽しめました！

I was dropped off at the wrong location. I had clearly communicated which flight I was taking and at what time when I made the reservation, so I was really surprised that a mistake occurred. Despite the error, I was told to walk from the drop-off point, which I truly cannot believe. I would like a refund. I had to walk with my family of seven, each with our own carry-on cases and luggage. I don’t understand the purpose of booking a transfer tour if this is what happens.

降車場所を間違えて降ろされました。ちゃんと事前にどの飛行機の何時発に乗るかは伝えた上で予約をしてましたので、まさか間違いが起こるなんて驚きです。間違えたにもかかわらず、降ろした場所から歩いて向かえと言われて本当に信じられません。返金していただきたいです。家族7人、各自のキャリーケースと荷物を持って歩きました。何のため送迎ツアーを予約したのか意味がわかりません。

Such a great experience- easy to book and pay for. Fantastic time and have pics to remember the event!!!
Loved it - would do it again

In the morning, I arrived at the airport and stopped by the Ala Moana Shopping Center lounge, where I was able to check in my carry-on, making good use of my time until check-in. I had lunch at the Ala Moana Shopping Center, enjoyed shopping, and took the shuttle departing from Ala Moana Shopping Center at 2 PM to the hotel. It was very convenient to make good use of the morning. I definitely want to do this again next time!

朝、空港に着いて、アラモアナショッピングセンターのラウンジに立ち寄り、そこでキャリーを預かっていだけたので、チェックインまでの時間を有効に使うことが出来ました。
アラモアナショッピングセンターでお昼ご飯を食べて、ショッピングを楽しんで、午後2時アラモアナショッピングセンター発の送迎車でホテルまで送っていただきました。
午前の時間を有効に使えてとても便利でした。
また次回も是非お願いします！

The pickup was on time, the driver was very kind, and the arrival time was almost on schedule, so I felt安心して利用させていただけました! I look forward to using your service again on my next trip to Hawaii.

ピックアップも時間通り、ドライバーさんもとても親切で、到着時間も、ほぼ時間通りで、安心して利用させていただけました！
また次回のHawaii旅行の際も宜しくお願い致しますm(_ _)m

I always use this service, and they arrive on time and provide smooth transportation.

I will be using it again in September 2020. The drivers are always kind, and I appreciate that.

いつも利用させてもらっていますが、時間どおりにきてスムーズに送迎してくれます。

また2020年9月にいきますので、また利用させてもらいます。
ドライバーさんもいつも親切で感謝です。

This time, since we arrived early, we used Roberts as usual.

To our surprise, there was a plan that included a stop at Ala Moana Shopping Center, allowing us to fully enjoy our first day.
This plan is fantastic. Thank you very much.

今回、早めの到着ということでいつもどおりロバーツを利用させてもらいました。

なんとアラモアナショッピングセンター立ち寄りプランができていて
到着1日目を存分に楽しむことができました。
このプラン最高ですね。ありがとうごあいます。

We will travel by boat until we board the submarine. The weather was clear, and I truly felt the essence of Hawaii with the stunning scenery. The boat had restrooms and air conditioning.
We will transfer from the boat to the submarine on the water.
Inside the submarine, there were two rows of benches in the center, facing the windows from the bow to the stern. It didn't feel cramped.
However, the view from the crucial windows was disappointing. I could hardly see anything. The visibility was about 15 meters, and there were only a few moments when fish were visible. I did see a sunken fighter jet and a shipwreck on the seabed.
Including waiting and travel time, you should plan for about three hours. Additionally, it costs over 10,000 yen per person.
It might be better to consider other activities.

潜水艦に乗るまで、船で移動します。晴天で、大変素晴らしい光景に　ハワイらしさを実感しました。船には、トイレも有り、冷房も有りました。
海上で　船から潜水艦に乗りかえます。
潜水艦の内部は、中央にベンチが二列　船首から船尾まで　背中合わせに　窓に向かって設置してありました。窮屈感は無かったです。
肝心な窓からの景色は、期待外れでした。　ほとんど　何も見えません。視界は15m程度でその中に魚がいる時間は、ほんのわずかでした。海底に沈む戦闘機や沈没船は見れました。
待ち時間や移動時間を含めると3時間は見ておく必要が有ります。　また、一人1万円を超えます。　
他のアクティビティを検討した方が良いかもしれません。

The children went surfing for the first time, and it seems they had a lot of fun. By the second half of the session, they were able to ride the waves in a way that looked like they were surfing quite well. Their satisfaction level was high. They might participate again on their next trip to Hawaii.

こどもたちが初めてのサーフィンでしたが、とても楽しかったそうです。後半の時間にもなると、それなりにサーフィンしているような体制で波乗りできていました。満足度は高かったようです。また次のハワイでも、参加するかもしれません。

I participated in a submarine tour for the first time this time. Exploring the seabed in the submarine was beautiful and fun. It was a great tour where I even got to see sea turtles.

今回初めての潜水艦ツアーに参加させてもらいました。
潜水艦での海底探索は、景色が綺麗で楽しかったです。
海亀にもあえて良いツアーでした。

Disappointed to not see any whales, dolphins, pretty marine fish. Captain should skip the corny puns. Beautiful boat ride but not as advertised.

There are few hotels that offer shuttle services, so I was smoothly transported to the airport. Since tips were included, I was able to use the service without worry.

回るホテルが少ないので、スムーズに空港まで送迎してもらえました。チップも込みとのことですので、心配なく利用できました。

I was able to spend my arrival day without wasting time by directly dropping off my luggage at the lounge in Ala Moana Center from the airport, shopping at Ala Moana Center and Whole Foods, and then getting a ride back to the hotel from Ala Moana Center. Time surprisingly flies by quickly. Since the shuttle from Ala Moana Center to the hotel runs once an hour, I thought it would have been better if it ran every 30 minutes.

空港からそのままアラモアナセンターのラウンジに荷物を預けて、アラモアナセンターやホールフーズで買い物をして、アラモアナセンターからまたホテルまで送迎してもらえるので、到着の日の時間を無駄にすることなく過ごす事ができました。意外と時間がすぐ経ってしまいますね。アラモアナセンターからホテルまでの送迎が１時間に１本なので、３０分おきだともっと良かったかなとも思います。

The bus arrived on time♪
They also handled the luggage quickly.
The interior was clean, and it felt nice to ride.

定刻通りバスも来ました♪
荷物も速やかに運んでくださいました。
社内も清潔で、乗っていて気持ちいい気分です

When I arrived just before 5 o'clock, there was already quite a line. Since we were a group of seven, I was worried about whether we could sit together, but we were able to sit at the same table.
The food was delicious. Since we chose the cheapest plan, we only received one welcome drink, a Mai Tai, and after that, we could only get water, which was a bit disappointing.
The show was fun, but it felt quite touristy. I thought the show at the Polynesian Cultural Center was more authentic.
The location was good, and I think it's a nice place to enjoy a show in Waikiki.

5時ちょっと前に行ったらもうかなり並んでいました。7人グループだったので一緒に座れるか不安でしたが、同じテーブルに座れました。
ご飯は美味しかったです。一番安いプランだったので、飲み物がウエルカムドリンクのマイタイ一杯だけで、あとはお水しかもらえないのがちょっと残念でした。
ショーは楽しかったですが、かなり観光客向けという感じでした。ポリネシアンカルチャーセンターのショーのほうが本格的だと思いました。
場所もよく、ワイキキでショーを楽しむにはいいと思いました。

The lounge was clean, and it was reassuring that they spoke Japanese. Since I originally had a plan to stop by Ala Moana, I thought a bus would be arranged to match the hotel check-in time, but it turned out that a separate reservation at the lounge was needed for stopping by Ala Moana. That day it was crowded, and there were no buses until 6 PM, which threw off my schedule a bit.

ラウンジは綺麗で日本語も通じ安心でした。
もともとアラモアナ立ち寄りのプランで予約していたので、ホテルのチェックイン時間に合わせたバスが手配されているのかと思いましたが、アラモアナに立ち寄る場合は別途ラウンジでの予約が必要であった。その日は混雑していて18時までバスがなく、予定が少し狂いました。

It was my first experience surfing, and with the support of the instructors and the lectures, I was able to ride easily! We watched a video at the shop before heading to Waikiki Beach, where we practiced using the boards on the shore, checking safety and confirming the steps. It was a very enjoyable experience!

今回サーフィン初体験だったのですが、レクチャーやインストラクターの方々のサポートもあり簡単に乗ることができました！
レクチャーはショップでビデオを見てからワイキキのビーチに行って浜辺でボードを使って安全確認やステップの確認などをしました。
とても楽しい経験となりました！