All Reviews for Family & Accessible Travel

I visited on the last night of my stay in Hawaii. Since I was in Hawaii, I made a reservation with the motivation to see a hula show. The buffet, where everyone enjoyed Hawaiian music under a large tent, was delicious. The whole roasted pig, in particular, was a highlight with a photo opportunity that got everyone excited.

After dinner, we moved into the theater for showtime. The performance, which expressed Hawaii through hula across different eras, was wonderful. There were also impersonators of big stars. I’m not from the generation of those stars and don’t have much knowledge about them, but their appearance naturally brought a smile to my face. They truly are stars!

The final fire show was incredibly impressive. It was a great experience and a wonderful memory of my trip to Hawaii.

ハワイ滞在の最終日の夜に訪問しました。折角のハワイだからフラショー見たいね、という動機で予約しました。
大きなテントの中でハワイアンミュージックを聞きながら皆で食べるビュッフェは美味しかったです。特に豚の丸焼きは記念撮影タイムもあり、盛り上がりました。
そして、ごはんが終わるとシアターの中へ。ショータイムとなります。時代ごとにハワイをフラで表現している演出が素敵でした。大物スター（そっくりさん）も登場。私はスター達について世代でもありませんし、大した知識もありませんが、登場すれば自然と笑みがこぼれました。さすがスター！
ショーのファイナルのファイヤーショーは迫力満点でした。
ハワイ旅行の記念に良い経験となりました。

I was very impressed with the company. The company picked us up from our condo in Waikiki. The driver was very nice and personable. The staff on the boat was very nice, and made us feel very comfortable. The experience of feeling like a bird was exciting. I would highly recommend this company. Their professionalism was superb.

Before the show starts, you can interact with the dancers during the greeting. The buffet dinner is served with great care. The buffet had a wide variety of delicious options. Once the show began, the dancers you interacted with during the greeting took center stage and shone brightly. Having connected with them made me want to cheer for them even more, and their expressions and dancing were wonderful. I was captivated from start to finish, and it felt like time flew by. The production and lighting were impressive as well. The performances of Michael and Elvis were outstanding, and I became a fan all over again. I can't remember her name, but the female singer's vocal ability was amazing. In the end, I was very satisfied to take photos with the cast.

ショーが始まる前のグリーティングで、ダンサーさん達と交流できます。ビュッフェディナーの配膳も丁寧にしてくださります。ビュッフェは種類が豊富で美味しかったです。ショーが始まると、グリーティングで交流したダンサーさんたちが、ショーの中心となって、輝いていました。グリーティングで交流したこともあって、更に応援したくなったし、表情やダンスもステキで、最初から最後まで夢中になり、あっという間に感じました。演出や照明もすごかったです。マイケルとエルビスの演出も最高で、改めてファンになりました。名前は忘れましたが、女性歌手の歌唱力が素晴らしかったです。最後は、キャストの方々と写真を撮れて、大満足でした。

I attended with two female friends.

First, we had a buffet to fill our stomachs before the show. The whole roasted pig was impressive. Personally, I found the roast beef to be delicious. Since there were so many options and large portions at the buffet, I, being a bit careless, piled everything onto my plate at once, resulting in a tragic mix of meat sauce, bread, and cut fruits. It would have been nice to have dividers on the plate, even if just for convenience. During the meal, we enjoyed the lovely hula dance performed by the hula girls along with Hawaiian music.

After finishing our meal, we moved to a different location, and the Rock-a-Hula show finally began. I love hula dancing, Tahitian dance, and fire dancing, and I had been watching Japanese shows back in Japan, but the expressiveness and physique of the local Hawaiian performers were truly different. It was very captivating and moving. The show featured performances by Elvis and Michael Jackson, and I was entertained throughout without getting bored. At one point, Elvis came around to the audience with a hula girl, giving out leis and red cloths while doing cheek kisses with the guests. I was sitting at the edge of the second floor, and Elvis came to my side! It became a very happy memory.

Since the venue is located within the Royal Hawaiian Center, it was also appealing that we could easily go there right after shopping or sightseeing. I highly recommend participating for anyone interested in hula dancing or rock music.

友人と女2人で参加しました。

まずはショーの前に腹ごしらえのビュッフェ。
子豚の丸焼きは圧巻でした。
個人的に美味しかったのはローストビーフです。
ブュッフェは数と量が多いので、ずぼらな私は一気にお皿に取ってしまい肉のソースやパンやカットフルーツが混じって悲劇になりました。
上手く乗せればいいのですが、簡単にでもお皿に仕切りがあれば良いな、と思いました。
食事中は可愛いフラガールのフラダンスとハワイアン音楽を堪能しました。

食事が終わったら場所を移動し、いよいよロック・ア・フラショーの始まりです。
フラダンス、タヒチアンダンス、ファイアーダンスが好きで日本でも日本人のショーを観にいっていましたが、ハワイ現地の方の表現力や身体つきはやはり違います。
とても魅力があり感動しました。
ショーにはプレスリーやマイケルジャクソンも出てきて、ずっと飽きずに楽しむことができました。
途中、プレスリーがフラガールと共に席をまわり、お客さんにレイやプレスリーの赤い布をかけてチークキスをするイベントがありました。
私は二階の端の方の席に座っていたのですが、私のところにプレスリーが来てくれました！
とても嬉しい思い出になりました。

場所がロイヤルハワイアンセンター内なので、買い物や観光を楽しんだ後にすぐ行けるのも魅力的でした。
フラダンスやロックに興味がある方は、ぜひ参加をお勧めします。

Overall, it was great! The explanation of the buffet was a bit unclear, but the food was delicious, and the show afterward was wonderful. I've been to Hawaii more than ten times, but this was my first time seeing this show. The Polynesian show with fire manipulation was particularly impressive. It's also appealing to be able to see the show so close to Waikiki. Additionally, it was nice to learn about the history of hula and the musicians.

全体的に良かったです‼️
ブッフェの説明が少し解りにくかったですが、お料理は美味しかったですし、そのあとのショーは素敵なショーでした。
私は10回以上Hawaiiに来ていますが、このショーを見たのは初めてでした。
特に炎を操るポリネシアンショーは圧巻でした。wikikiのこんな近くでショーが見られるのも魅力です。また、フラの歴史やミュージシャンの歴史等が見られるのも良かったです。

It was cheaper than taking a taxi to move around Waikiki, and I was able to make effective use of my time until hotel check-in. I arrived at 9:00, and the lounge at Ala Moana took care of my luggage, allowing me to comfortably shop and dine. The staff was flexible with the shuttle service time from Ala Moana to the hotel, and they were very polite when discussing time changes.

When I was meeting up with my family at the hotel, I wasn't sure about changing the shuttle time or if there would be available seats. I told the staff that I would go on the Lorry Bus myself, but they kindly informed me that I might be refused boarding with my luggage, so they offered to help adjust the shuttle bus schedule.

タクシーでワイキキ市内に移動するよりも安く、ホテルチェックインまでの
時間を有効に使う事ができました。
9：00に到着して、アラモアナのラウンジで荷物も預かってもらえて
快適にショッピング＆食事できました。
アラモアナからホテルへの送迎時間はフレキシブルにスタッフが
対応してくれました。時間の変更相談など凄く丁寧でした。

ホテルで家族との合流があり、送迎時間の変更も悪いし、席に空きがあるかどうか分からなかので、とローリーバスで自分で行くとスタッフに伝えたらばゲージ持ってると乗車拒否されるかもしれないから、シャトルバスの送迎時間を何とかしてあげるとすごく親切でした。

Parasailing in Hawaii was really scary but the best experience ever! You definitely should try it! 150 meters was frightening, but the view was amazing and it truly became a wonderful memory ❤️❤️ It was scary, but I think I want to do it again. Highly recommended ☺️

hawaiiでパラセーリングは本当怖かったけど最高でしたー！！
あれは是非やるべき！
150メートルは怖かったけど景色は最高で本当良い思い出になりました❤️❤️
怖かったけどまたやりたいなって思います。
絶対オススメ☺️

I participated in the same tour last year, and I was surprised to see that the crew member was the same person. It seemed like he remembered us, which made me happy! I would like to join again when I come to Hawaii.

去年も同じツアーに参加しましたが、クルーザーのお兄さんが同じ人で驚きました。
何となくお兄さんも私たちを覚えていてくれたようで、嬉しかったです！
また、ハワイに来るときは参加したいです。

I arrived at Honolulu Airport on January 22, 2020, and when I headed to the group exit, it was blocked, so I exited through the individual exit. I was able to meet the person from Roberts without any issues. When I showed the voucher, they took me to the bus stop. While waiting at the bus stop, the bus driver came down and was calling out hotel names in English. Since it was via Ala Moana, I asked, and they said it was okay, so I got on the bus.

When we arrived at Ala Moana, I stored my luggage at the Roberts lounge inside the shopping center and chose the time for the hotel shuttle. After that, I had free time. When it was time, I went to the Roberts lounge, where my name was called, and I went with the Roberts staff to the bus stop, got on the bus, and went straight to the hotel.

Since the hotel check-in was at 4 PM, I had time to kill, and even if I bought heavy items, they would take them to the hotel parking lot. I was also able to have lunch and do a lot of shopping at the supermarket, which made me very satisfied. I will definitely use this service again next time.

2020年1月22日ホノルル空港到着し、
団体用出口にむかうと出口が封鎖していて、
個人出口から出たのですが、無事にロバーツの人と会えました。
バウチャー見せるとバス乗り場迄連れていってくれます。
バス乗り場で待っていると、バスの運転手さんが降りてきて、英語でホテル名を叫んでます。
アラモアナ経由なので訊ねると、OKとの事なので乗り込みました。
アラモアナに着いたら、SC内のロバーツ休憩室で
荷物を預けてホテル送迎の時間を選択します。
それから自由行動です
時間になりロバーツの休憩室に行くと、
そこから名前を呼ばれてロバーツの人と一緒にバス乗り場へ、バスに乗りホテルまで直行。

ホテルチェックインが16時だったから時間潰しできるし、
重いもの買ってもホテルの駐車場まで送ってくれるし、
お昼ご飯も食べて、スーパーでたくさん買い物出来て満足でした。
次回もまた利用しますね。

The wild and playful uncle keeps you entertained! The view during parasailing is incredibly beautiful, and I was captivated by it! I definitely want to experience it again the next time I come to Hawaii!

遊び心満載のワイルドなおじさんが楽しませてくれます！
パラセイリングの最中に見える景色は大変綺麗で見惚れてしまいました！
次ハワイに来た時も是非体験したいです！

They will pick you up right in front of the hotel. The driver helped carry the suitcase, and we were able to move smoothly to the airport.

ホテルの目の前まで迎えに来てくれます。運転手さんがスーツケースを運んでくれ、空港にスムーズに移動できました。

I arrived at the airport in Honolulu early in the morning, so I decided to make the most of my time before checking into the hotel by opting for a direct plan to Ala Moana Center. After being guided to the lounge upon arriving at Ala Moana Center, I did some shopping and then returned to the lounge to be taken to the hotel, making for a smooth first day. I would like to use this service again.

ホノルルの空港には早朝に到着したので、ホテルチェックインまでの時間を有効活用しようと思い、アラモアナセンター直行のプランにしました。
アラモアナセンターで降りるとラウンジに案内され、ショッピングをした後、ラウンジに戻りホテルまで送ってもらうと言う流れでスムーズな1日目でした。
また利用したいです。

The arrival at the airport and the bus boarding instructions were smooth, as well as the guidance to the lounge upon arriving at Ala Moana. The luggage storage at the lounge was well organized, which was helpful.

During the transfer from Ala Moana to the hotel in Waikiki, we stopped at about 5 to 6 hotels, so it felt like we were going in circles, and it seemed to take a bit longer. However, I thought it was understandable since it was a shared service.

空港到着してバス乗車案内も、アラモアナ到着してラウンジへの案内もスムーズでした。 ラウンジでの荷物預りもキチンとしていましたし、助かりました。
アラモアナからワイキキのホテルまでの送迎では5～6箇所のホテルを廻ったので同じ所を廻っているような感じで少し時間が掛かったような気がしましたが、混載なのでやむ得なかったばと思いました。

The Polynesian dinner show at Hilton was my second time, following Guam, and the food and drinks were just okay. Since it was my birthday, they wished me a happy birthday.

ヒルトンのポリネシアンディナーショーは、グアムに続き2回目で、食事、飲み物はまあまあです。
誕生日だったので、おめでとうを言ってもらいました。

I experienced the 150m, and since it was over the sea, I didn't have a fear of heights. About 90% of the staff spoke English, but even though I couldn't speak English, they explained things clearly and used gestures. It was a wonderful honeymoon. Thank you!

150m体験したのですが、海の上とゆう事もあり高さの恐怖は無かったです。
スタッフさんが90%くらい英語でしたが、英語できない私でも分かりやすく説明&ジェスチャーしてくれました。
素敵なハネムーンになりました。ありがとうございました！

150M course

I participated at the end of November for my honeymoon. The guests were all in a lively mood, and I was asked to "chu chu" (kiss) and got some photos taken. I thought the system of being able to buy photos digitally was really great. My husband isn't the type to kiss in front of others, so I was really happy that we captured that moment!

Honestly, I'm not good with heights. I was scared until we went up, but once we were up there, I had a lot of fun. The view was amazing, and it became a wonderful memory.

The temperature was just right, not too hot. Even with an 18-year age difference, we had a great time!

If I have the chance to go again, I would definitely like to participate. Thank you!

１５０Mコース

ハネムーンで１１月末に参加しました
お客さんもノリノリな雰囲気な人たちばかりで
チューチュー(キスして)と言われ写真も取ってもらいました
写真をデータで買えるシステムはとても良いと思いました
キスを人前でする旦那さんではなかったので
写真に残った事はすごく嬉しかった！

私は正直高いところは苦手です
上がるまでは怖かったですが上がってからはとても楽しめました
景色も最高でとても良い思い出になり楽しめました

暑すぎず丁度よい気温でした
18歳の年の差があっても全然たのしめます！

また行く機会があればぜひ参加したいです
ありがとうございました

Everything was very smooth and flowed without any waste. The information magazine I received was also good. I would like to use it again.

すべて日本語で無駄のない流れで、とてもスムーズでした。頂いた情報誌も良かったです。また利用したいです。

This time I went for 120 meters, and the view was beautiful!
The way the pilot maneuvered was really fun!
We swayed around, and at the end, I just dipped my feet in the sea✨

I also asked for photos, and they turned out to be full of laughter!
They took some funny shots with great comments!

今回は120mにしましたが、とても景色が綺麗でした！
操縦してる方の操り方がとても楽しかった！
揺らしてみたり、最後は足だけ海にポチャッと✨

写真もお願いしたのですが、笑い溢れる写真になりました！
面白い言葉をかけて撮ってくださいました！

It was an experience in bad weather, but the staff were friendly and made it enjoyable. However, since it was a group activity in the sea, it's important to be cautious of injuries in areas where the staff can't see you. I felt it would have been better if there were a few more staff members present.

悪天候の中での体験でしたが、スタッフのかたは気さくで楽しくできます。ただ、グループで海で体験なのでスタッフの目が届かない所でのケガに注意が必要です。もう少しスタッフがいてくれると良いかと感じました。

Cocktail cruise while watching the sunset.
You can enjoy comfortable sailing while taking in the sunset and breeze in Honolulu.
It's very photogenic, so don't forget your camera.
There's also parking available at Hilton, making it convenient if you're renting a car.

サンセットを眺めながらのカクテルクルーズ。
ホノルルのサンセットと風を浴びながら快適なセイリングが楽しめます。
フォトジェニックなのでカメラをお忘れなく。
ヒルトンの駐車場もあるのでレンタカーでも便利です。

It is located on the 4th floor of the Royal Hawaiian Center, which is in the heart of Waikiki. Since it was close to the hotel I was staying at, access was good. After enjoying a buffet dinner, we moved to the show venue. During dinner, there were hula dancers performing to ukulele music, and the menu featured dishes made with Hawaiian ingredients, allowing us to fully experience Hawaii. The staff who brought drinks and guided us to our seats danced energetically during the show, creating a very lively atmosphere. I highly recommend it to anyone visiting Hawaii.

ワイキキの中心地であるロイヤルハワイアンセンターの4階にあります。宿泊していたホテルの近くだったのでアクセスが良かったです。ビュッフェディナーを食べてから、ショー会場へと移動します。ディナー中はウクレレに合わせてフラダンスを踊っていたり、メニューにもハワイの食材を使ったものが出ていたりハワイを存分に感じられました。ドリンクを運んでくれたり、席を案内してくれたスタッフが、ショーではキレキレに踊っていて、大変盛り上がりました。ハワイに行かれる方には是非オススメです。

The price is definitely not cheap, but it was a very impressive hula show! I reserved the best seats, so I was able to get priority guidance during entry and when going to get buffet food, which was great. There were also interactive moments where guests from the audience were invited onto the stage, and I had a lot of fun! The guidance is all in English, but I think you can still enjoy it even if you don't understand everything. The variety of buffet dishes is limited, but there were some traditional Hawaiian dishes that were surprisingly delicious! The drinks depend on the seat price, but we had two drinks included, and there were exchange tickets and a Japanese menu, which made it easy to understand.

If there's a little rain, the show will still go on, so I recommend checking the weather forecast. If it looks like rain, bring a raincoat or umbrella! Since it's outdoors, there’s no roof. When we arrived at the Hilton, there were many buildings, and I got lost not knowing which one was which, so I asked a staff member. We took the JCB pink trolley from Waikiki, and we could get off right in front on the way there, but on the way back, it didn’t stop anywhere near, and we ended up walking around and getting soaked in the rain, which was tough. On the way back, you can either walk about 10 minutes to the bus stop at Eggs 'n Things to catch the JCB pink trolley or take a $2.75 bus from a nearby stop. By the time the show ends, it gets dark around there, and recently the safety in Waikiki has been declining, so if you have a larger group, I recommend taking a taxi!

金額は決して安くないですが、とても迫力のあるフラショーでした♪私は１番良い席を予約したので、入場時やブッフェの料理を取りに行く際、優先的に案内してもらえて良かったです⭐︎ショーの中には客席からお客さんを舞台にあげ参加型の場面もあり、楽しめました♪案内は全て英語ですが、分からなくても楽しめると思います♪ブッフェ料理の種類は少ないですが、一部ハワイの伝統料理もあり、意外に美味しかったです！ドリンクは席の料金にもよりますが、私達は２杯ずつ付いていて、引き換え券もあり、日本語メニューもあり、分かりやすかったです⭐︎

多少の雨ならそのまま決行されるので、天気予報をチェックして、雨が降りそうなら、カッパか傘の持参をおススメします！野外なので、屋根がありません。行きはヒルトンに着いてから沢山の建物があり、どな建物か分からず迷い、係員に聞きました。ワイキキからJCBのピンクトロリー、行きは目の前で降りられましたが、帰りは目の前や近くも全然止まらず、歩き回って雨でビショ濡れになり大変でした。帰りはエッグスンシングスのバス停まで10分程歩いてJCBのピンクトロリーに乗るか、スグ近くのバス停から$2.75のバスに乗るか、終わる頃は周りが暗いし最近のワイキキは治安が悪くなってきてるので、人数が多いならタクシーをおススメします！

I experienced a 150m flight.
There were two foreign couples on the same boat.
I was a bit worried since it was my first time, but the staff gave instructions in Japanese, like bending your legs and holding onto this, so I had no worries at all.
I put my belongings that I didn't want to get wet under the seat, and the three of us—my husband, my adult son, and I—flew together.
When we took off, it felt gentle and wasn't scary at all; in the air, we could slowly enjoy the beautiful scenery.
The landing on the boat was also gentle, but the staff subtly controlled it, dipping us into the sea up to our bottoms and playing around with us, which was fun too.
Everyone on the boat was excited together.

Afterward, they showed us the photos, and I bought them for $30.
They gave them to us on an SD card, with 127 pictures of various angles, including ones with Diamond Head in the background, with the airplane, and with Jaws.
I highly recommend it! ♪

１５０ｍを体験しました
同じ船には外国のカップルが二組でした
初めてだし大丈夫か？と思いましたが
スタッフさんは脚を曲げてとか、ここを持ってとか日本語で指示してくれるので、まったく心配ありません
濡らしたくない荷物は椅子の下に入れて、夫と息子（成人）と私の三人一緒に飛ばしてくれました
飛び出すときもふわっという感じで怖くなく、空中ではゆっくりきれいな景色を堪能できました
船の上への着陸も、ふわっとできますが、スタッフが微妙にコントロールして、お尻まで海につけたり翻弄してくれ、それも楽しかったです
船上もみんなで盛り上がりました

終わってから写真を見せてくれて３０ドルで買いました
sdカードでくれて、いろいろな近さ、バックにダイアモンドヘッド、飛行機と一緒、ジョーズと一緒など、１２７枚もありました
とてもお勧めです♪

When we took the bus from the airport, my mother accidentally left one of our bags on a bench, but thanks to the staff who did a final check, we were able to get it back safely. It was a great help. Thank you very much.

I was also able to smoothly book a shuttle to the hotel at Ala Moana Center, so we arrived at the hotel at our desired time.

空港からバスに乗る際、母がベンチに手荷物の１つを置いてきてしまったのですが、係員の方が最後に見回りをしてくれていたおかげで無事に手元に戻ってきました。大変助かりました。ありがとうございました。

アラモアナセンターでホテルへのシャトルの予約もスムーズに出来たので、希望の時間にホテルに到着することが出来ました。

I decided to use the time before check-in at the hotel for shopping and made a reservation. The female staff member who assisted me at the reception was very pleasant. When I confirmed the hotel name, I asked if this plan included a stop at Ala Moana, and I was informed that it would go to Ala Moana. When I inquired about how to get from Ala Moana to the hotel, I was told that there is a shuttle bus that runs once an hour to the hotel, and I could use that. The bus had just left, so I waited for about 10 minutes, and the boarding location changed. After boarding the bus, I was taken directly to the hotel without stopping at Ala Moana. When I explained to the driver that this was supposed to be a plan that included a stop at Ala Moana, he pointed to a taxi at the hotel and said I could take that. Even after explaining the details of the tour, he insisted that he hadn't heard anything about that and wouldn't take it into consideration, which made the start of my honeymoon feel very disappointing. I thought that if I had taken a fixed-rate taxi from the airport to the hotel, it would have been cheaper and I wouldn't have had to deal with the stress of waiting. I'm really disappointed.

ホテルのチェックインまでの時間をショッピングに使おうと思い予約しました。受付時に対応してくれた女性スタッフは感じが良かったです。ホテル名を確認されたため、このプランは、アラモアナに立ち寄るコースで良いか確認すると、アラモアナまで行きますとの案内があり、アラモアナからホテルまでどうしたらよいかと質問すると、アラモアナから1時間に1本、ホテルまでシャトルバスがでているので、それを利用出来ると教えてくれました。ちょうどバスが出たばかりで、10分ほど待ち、乗り場が変わりました。その後、バスに乗り込みましたが、アラモアナに立ち寄ることなくホテルに連れて行かれました。ドライバーにアラモアナに立ち寄るプランであることを説明すると、ホテルにいたタクシーを指差して、これで行けるとのことでした。ツアーの内容を伝えても、そんな話は聞いてないとの一点張りで、取り合ってもらえず、新婚旅行の始まりが最悪な気分になりました。空港からホテルであれば、定額のタクシーもあったため、そちら利用した方が安いし、待ち時間もストレスもなかったなぁと思いました。本当に残念。

I had participated before and was very satisfied at that time. I thought I would attend every year from then on, but this time was disappointing. I will honestly share my feelings with hopes for improvement.

- There was a mistake on the part of the organizer at the time of application, which caused a long wait at the reception on the day of the event. Despite arriving early, I was overtaken by people who came later.

- Michael was not there. From the comments, it seems that Michael's absence is not just on the day I attended, but it might be quite frequent? There are fans who go specifically to see Michael, and while there may be unavoidable reasons like illness, I think they should have a backup plan in place. I also find it concerning that there was no apology for Michael's absence.

- After finishing my meal, I went to the venue (2nd floor) early, but I was directed to a seat at the edge and could not choose my own. The seating was determined randomly based on the order of entry, and I was not allowed to change my seat. The woman who guided the seating was also quite overbearing.

- Compared to my previous visit, I felt that the overall level of the show had clearly declined, which was the most disappointing part. It seems that almost all the cast members, except for Presley, had changed, and the previous cast was at a higher level. The female singer was definitely better last time.

- There was a person in the front row who stood up and danced or shouted during the performance, and there was no intervention to stop them. Eventually, that person even got on stage. This was clearly a nuisance to other guests, and proper action should have been taken.

- Last time, the course dinner was very delicious, but honestly, the buffet was not good. Considering the price difference, I think the course dinner is better.

What I felt this time is that there can be hits and misses depending on the day or season. I had hoped it would be a show that could be enjoyed no matter when you go, which is disappointing.

以前参加したことがあり、その時は大満足でした。
その時、これからは毎年参加しようと思ったのですが、今回は残念でした。
改善の希望も込めて正直に感じたことを書きます。

・申込時ベルトラ側にミスがあり、そのせいで当日受付にすごく時間がかか
　った。早めに行ったにも関わらず、後から来た人にどんどん抜かされた。

・マイケルがいなかった。
　コメントを見ると、私が参加した日だけでなくマイケル不在は
　結構あることかも？マイケルファンでマイケル目当てに行く人もいるのに
　病気など仕方ない理由もあるでしょうが、代役など体制を整えるべきと
　思う。マイケルがいないことへのお詫びなど一切ないこともどうかと思う。

・食事を終え早めに会場(2階)へ行ったが、端っこの席を案内された、
　自分で席を選べなかった。会場へ入った順番で勝手に席が決まる、運次第、
　席の変更はして貰えなかった。席案内の女性の対応も高圧的でした。

・前回参加した時に比べ、全体的に明らかにショーのレベルが下がったと
　感じた、これが一番残念でした。
　恐らく、プレスリー以外前回とほぼ全員レベルでキャストが変わっていま
　したが　前回の方がレベル高かったです。
　女性シンガーも前回の方が断然上でした。

・ステージ前席のお客の中に、公演中立ち上がって踊ったり声を上げている人
　がいたが阻止等対応していなかった、しまいにその人はステージにまで
　上がっていました。明らかに他の客に迷惑です、ちゃんと対応するべき。

・前回はコースディナーでとてもおいしかったですが、ブッフェは正直おいし
　くなかったです。
　金額差を考えても、コースディナーの方がいいと思います。

今回感じたのは、行く日や時期によって当たり外れがあるなということ。
いつ行っても楽しめるショーであってほしかったです、残念。

Everything is fine, but if you miscalculate the timing upon arrival, you may have to wait for about 20 minutes. It's unavoidable since it's a shared ride... Other than that, there are no issues at all!

全てOKでいいのですが、到着後タイミングを間違えれば
２０分ほど待たされます。相乗りだから仕方ないのですが・・・
そのほかは問題一切なしです！

We have a 5-year-old, so we couldn't go diving, which is why we had to take a submarine to see the underwater world. The boat that takes you to the submarine was cool, and my son, who loves vehicles, was very satisfied to see the moment the submarine surfaced and when the boat docked next to it! After that, we boarded the submarine and began our dive. The visibility wasn't as clear as advertised, but we saw four sea turtles around a sunken ship, which was amazing! The captain was kind enough to go back and forth a few times to help us see the turtles. For the Japanese commentary, you need to set the headphone channel to 1. I was a bit flustered at first because it was in Chinese. Also, as mentioned in reviews, it was cold, so a light windbreaker is necessary. The crew was very friendly. Thank you for a wonderful experience!

うちは５歳がいてダイビングなどできないので潜水艦に乗らないと海の中は見れませんでした。潜水艦まで行く船もかっこいいし、潜水艦が浮上する瞬間やボートが横付けする瞬間など見れて乗り物大好き息子は大満足！その後潜水艦に乗りいざ潜水開始。なかなか透明度は広告くらいありませんでしたが沈没船にホヌが4匹もいて最高でした！ホヌを見るためにキャプテンが何回か行き来してくれて優しかったです。日本語解説は、ヘッドホンのチャンネルを1に設定が必要です。最初中国語であせりました。また、寒いという口コミ通り寒かったので薄いシャカシャカなど必要です。クルーの対応も親切でした。素敵な体験ありがとうございました。

The meal was luxurious! The presentation of a whole roasted pig on a cart was impressive! After a photo session, we finally headed to the buffet. There was Hawaiian cuisine, fruits, of course the crispy-skinned roasted pig, roast beef, and desserts. At first, I thought there might not be enough variety, but once I started serving myself, I was completely full. The desserts were almost too much (since it's a buffet, you can go back for more).

The hula dance lesson that you can experience between meals and desserts was also interesting.

Finally, the show was truly entertaining and wonderful, and before I knew it, it was time to end.

食事は豪華！
ガラガラと台車に乗った仔豚の丸焼きの御披露目！それから写真撮影タイムを得て、いよいよビュッフェへ。ハワイアン料理やフルーツ、仔豚の丸焼きはもちろんパリパリの皮、ローストビーフ、デザートまでありました。初め品数が少ないかなと思いましたが、お皿に乗せてみる、そんなことなくお腹一杯になりました。デザートが苦しいくらいです（ビュッフェなので、料理はおかわりもできますよ）。
食事とデザートの合間に体験できるフラダンス講習も面白かったです。

最後にショーは皆さんが記載しているとおり、本当に面白く素晴らしく、あっという間に終了時刻となってしまいました。

The pickup was at 6:45 AM. When it was 6:45 and no one had arrived, I thought they must be going around to other hotels. By 6:55, I started to feel anxious, thinking they should be here soon. At 7:00, I received a call from the hotel front desk saying they would arrive at 7:20. After that, there was no further communication. I heard from the front desk, so the reason was unclear.

Finally, they arrived at 7:30. After that, they went to two more hotels. In the end, we left the last hotel just after 7:55. At the hotel where we were picked up, there were two groups getting on. They were calling out Japanese names at the entrance, but one group was clearly Korean despite having Japanese names. Were they not picking up the right people? The Koreans seemed anxious and looked like they hadn’t been listening to the driver… They didn’t even check names against the voucher.

(The Korean group ended up boarding a flight to Korea, and it was clear that a different person was getting on.) It seems the last hotel switched to a different method and was not present. I’m disappointed that it took so long. Since it was a return flight, it became quite stressful. I’ve used this service several times, so I somewhat understand this situation, but if it were my first time, I would be very worried. This was really unacceptable.

ピックアップが朝の6:45。
6:45になっても来ず、他のホテルを回っているんだろうなと待つ。6:55流石にそろそろかな、とソワソワし出す。7:00ホテルフロントに電話があり7:20になる、と連絡が入る。そこから連絡はなし。フロントの方から聞いた為理由不明。
7:30にやっと到着。
その後2つのホテルを更に回る、と。結局最後のホテルを出たのが7:55過ぎ。
私達をピックアップした後に向かったホテルでは2組が乗車。入口で日本人の名前を呼んでいたが日本名にも関わらず明らかに1組は韓国人。違う人を乗せてない？韓国人も焦っており、運転手の話を聞いていなかった様に見えましたが…バウチャーで名前確認もせず。
(その韓国人は結局韓国行きの飛行機に乗っているしパスポートも韓国で明らかに違う人が乗車していたのでは？)
最後のホテルの方はどうやら別の方法に切り替えたようで不在。
まさかこんなに時間がかかるとは残念です。帰国便と言うこともあり、シビアになります。私は何回か目かの利用なのでこんな状況もなんとなく理解できますが、そうでなければ心配でならないはずです。これは本当にひどすぎました。