Reviewed by: ナッシー
We participated in a Segway tour as a family of three. We visited the coast and historical buildings, and if you requested, we also went to places decorated for Christmas, which was fantastic. The instructor was kind and took many wonderful photos for us, and also shared information about shops. I would love to participate again. Thank you very much!
セグウェイを家族3人で参加しました。
海岸や歴史的な建物などを回ったほか希望したらクリスマスの飾り付けした場所も回って最高でした。
インストラクターさんも親切て、素敵な写真をたくさん撮っていただいたり、ショップの情報も教えてもらいました。
また参加したいと思いました。
ありがとうございました。
| Rating: | |
|---|---|
| Packages: | ダウンタウン歴史観光コース<日本語ガイド/2時間30分> |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/12/17 |
| Activity Date: | 2025/12/13 |
Reviewed by: はなばあ
I couldn't get out for over an hour at MPC, and when I finally did, there was a bus stopped in front of the group exit. It was chaotic in front of the reception, so I asked a staff member in front of the bus for help. They kindly guided me to the reception, which was nice, but when they told the staff at the reception my name, it took a long time for them to confirm it. I was told to wait in front of the bus, but even after three buses arrived, my name was never called, and people who arrived after me got on first. I ended up waiting for over 30 minutes. I thought I should have taken the W line instead.
On the way back, the bus arrived on time in front of the hotel, and they even helped carry my suitcase onto the bus, which was great.
MPCで出れなく1時間以上並んでやっと外に出れましたが、団体出口前にバスが停まっていましたが、受付の前がごちゃごちゃして見えなかったのでバスの前のスタッフに声をかけたら、受付へ案内してくれたのは親切で良かったのですが、受付カウンターのスタッフに名前を言ってくれましたが、なかなか確認をしてくれず待たされ、バスの前で待つように言われましたが、3台バスが来ても名前を呼ばれなく、後から来た人が先に乗り、30分以上待たされました。これならWラインに乗ればよかったなと思いました。
帰りは時間通りにホテル前に来てくれ、スーツケースもバスの中まで運んでくれたので良かったです。
行きはWラインで3ドルでワイキキまで行けます。帰りは飛行機の時間もあるので予約してるほうが安心です。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Weather: | Cloudy |
| Posted on: | 2025/12/17 |
| Activity Date: | 2025/12/15 |
Reviewed by: みちみ
There were sudden places and stairs, and I was worried if my husband, who is well-built, would be able to climb, but we were able to reach the summit in about 40 minutes. I definitely want you to experience the wonderful view. The driver was cheerful and it was fun. I made a reservation for 8:20, but the day before, I was contacted and asked to change the meeting time to 7:20.
急な場所や階段もあり、体格の良い夫は登れるか心配でしたが40分ほどで頂上まで行く事ができました。ぜひとも素晴らしい景色を体験して欲しいです。ドライバーさんが陽気で楽しかったです。8:20で予約しましたが前日になり7:20集合にして欲しいと連絡がありました。
Even if you take your time climbing, an hour and a half round trip is more than enough. I think it's enjoyable for children and those with physical limitations as well.
ゆっくり登っても往復1時間半あれば十分です。お子様や身体の弱い方でも楽しめると思いました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/12/15 |
| Activity Date: | 2025/12/13 |
Reviewed by: ちゃんこ
I waited for an hour from the time I arrived at the boarding area until I actually got on. I was passed over in line by people who arrived after me, and in the end, I was left waiting until the very end. I thought the way the staff handled the passengers was terrible. I made complaints each time, but more creativity is needed.
乗り場に着いて実際に乗るまで1時間待たされました。あとから来た方々に次々順番を抜かされ結局は最後まで待ちぼうけ。乗客を捌くスタッフのやり方が酷いと思いました。
都度クレームしましたが、もっと工夫が必要です。
It's better to avoid Roberts.
ロバーツはやめた方がいいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/12/14 |
| Activity Date: | 2025/12/12 |
Reviewed by: sorahime
It was great to have a Japanese guide with us! She was a cute girl and it was fun. However, there was a lot of moving around, and it was disappointing that we didn't stay in one place for long... I was sad that I couldn't take my time for the restroom or shopping.
日本語のガイドさんが付いてくれたのが良かったです!
可愛い女の子で楽しかったです。
でも移動が多く一つの場所に滞在する時間が短いのが残念…
ゆっくりトイレや買い物出来なかったのが残念でした。
Aloha,
Thank you very much for participating in our tour. We sincerely appreciate your feedback. We are delighted to hear your kind words about our Japanese guide, saying it was "good" and "fun." We will definitely share this with the guide. Knowing that you had an enjoyable time is our greatest motivation.
On the other hand, we apologize for any inconvenience caused by the frequent travel and the short duration at each spot, as well as the limited time for restroom breaks and shopping. Due to the itinerary covering multiple highlights within a limited time, it can sometimes result in shorter stays at each location.
Moving forward, we will strive to provide clearer information in advance and improve our tour operations to allow for a more relaxed experience. Thank you for your valuable feedback.
If you have the opportunity again, we would be delighted if you could enjoy the charm of Hawaii at a more leisurely pace on another tour. All of our staff sincerely look forward to welcoming you back.
Mahalo!
アロハ、
この度はツアーにご参加いただき、誠にありがとうございました。
また、レビューをお寄せいただき心より感謝申し上げます。
日本語ガイドについて「良かった」「楽しかった」とのお言葉をいただき、大変嬉しく思います。担当ガイドにも必ず共有させていただきます。お客様に楽しい時間をお過ごしいただけたことが、何よりの励みです。
一方で、移動が多く各スポットでの滞在時間が短く感じられた点や、トイレやお買い物をゆっくりできなかった点につきましては、ご不便をおかけし申し訳ございませんでした。限られた時間の中で複数の見どころをご案内する行程のため、どうしても各所の滞在時間が短くなってしまう場合がございます。
今後は、事前のご案内をより分かりやすく行うとともに、少しでもゆとりを感じていただけるツアー運営ができるよう改善に努めてまいります。貴重なご意見をありがとうございました。
また機会がございましたら、ぜひ別のツアーでもハワイの魅力をゆっくりお楽しみいただけましたら幸いです。
スタッフ一同、またのお越しを心よりお待ちしております。
マハロ!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/12/09 |
| Activity Date: | 2025/11/28 |
Reviewed by: sorahime
I reserved a one-day ticket for December 3rd in Japan, and when I went to pick up the exchange voucher around noon on November 30th, it turned out to be a one-day ticket for that day. Even though I said it was for December 3rd, they couldn't understand me in Japanese, and I could only ride twice in the afternoon despite having a one-day ticket. It was the worst.
日本で12/3の指定で1日券を予約し
11/30昼頃に引き換え券をもらいに行ったら
その日の1日券になっていて、いくら12/3と言っても日本語が通じなく
せっかく1日券だったのに昼から2回しか乗れなかった。
最悪でした
| Rating: | |
|---|---|
| Packages: | ピンクライン1日乗り放題パス |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/12/09 |
| Activity Date: | 2025/12/03 |
Reviewed by: Dolly
We participated as a family. Even for elementary school students who are on the shorter side, they provided thorough explanations and practiced in the parking lot before accompanying us to the park, which made us feel at ease.
The moments of getting on and off the Segway and the first crosswalk were the most nerve-wracking. Once we got a little used to it, we were able to enjoy the scenery around the park while adjusting our speed and feeling the wind as we rode. The guide who accompanied us skillfully took photos and videos, which was impressive and felt like a performance.
There were also appropriate breaks, during which they provided explanations. Due to the exchange rate, it was quite pricey, but it was a great experience that was worth it.
For the tip, there was a chart in the binder that indicated how much to give based on the course and time, so I used that as a reference when writing down my email address at the end.
It wasn't as fast as a car, but it wasn't as tiring as walking, allowing us to take in our surroundings. It was truly fun.
家族で参加しました。
背が低めの小学生でも、丁寧に説明して下さり駐車場で練習してから、付き添いながらパークへ移動して頂いたので、安心出来ました。
セグウェイに乗り降りする時と、最初の横断歩道が一番緊張しました。
少し慣れてくると、パーク内や周りの景色も十分に楽しみながら速度も調整して風を受けながら走る事ができます。
同行したガイドの方が、上手に写真や動画を撮影して下さるのが、曲芸みたいで感心しながら撮られていました。
適度に休憩も設けられ、説明などもしてくれます。
為替レートのせいもあって、なかなかのお値段しますが、それ以上に良い経験が出来ました。
チップは、最後にメールアドレスを記入する時にコースや時間毎で何%だと何ドルというような参考にできる表がバインダーに書かれていたので、それに挟んでお渡ししました。
自動車ほど速くなく、歩きほど疲れないで周りを見て進める。本当に楽しかったです。
The meeting place's parking lot is located near the entrance where international cargo trucks occasionally come and go. Instead of asking for the office, you will find a Segway and a guide already wai
集合場所の駐車場は、国際貨物便等のトラックがときおり出入りする場所の入り口付近で、事務所などを尋ねるではなく、駐車場にすでにライドの為のセグウェイとガイドさんが待ち構えていますので、声をかけ参加した
| Rating: | |
|---|---|
| Packages: | 【人気!】マジックアイランド&カカアコウォーターフロントパークコース<日本語ガイド/2.5時間> |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/12/04 |
| Activity Date: | 2025/11/24 |
Reviewed by: Nireさん
Unexpectedly, there were rocks everywhere. I have been to Hawaii many times, but this was my first time reaching the summit. I'm just tired. The view was amazing, and the breeze felt nice.
意外に岩がゴロゴロしていました。
ハワイは何回も来ていましたが、初めて登頂。疲れたの一言です。景色が素晴らしく、風が気持ち良かった。
It's best to be light on your feet in sneakers. I recommend starting early in the morning. I began around 8 AM.
必ず、スニーカーで身軽が良い。早めの時間帯をお勧め。私はAM8時頃スタートしました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/12/03 |
| Activity Date: | 2025/11/03 |
Reviewed by: レモンソーダ
I was picked up at the hotel on time. The driver was a foreigner, and there were many foreign passengers on the large bus. We were able to get to the airport without any issues. I think it's convenient for first-time solo travelers to Hawaii.
時間通りホテルに迎えに来てもらえました。大型バスでドライバーは外国人、乗客も外国人が多かったです。問題なく空港まで行くことができました。ハワイ初心者おひとり様には便利だと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/12/02 |
| Activity Date: | 2025/11/17 |
Reviewed by: しゅんk
I made a reservation because it was my first time overseas and there was a distance from the airport to the city. As soon as I got to the airport, there was a guide who was easy to find, and they led me right away. After a short wait, I was welcomed by a huge car.
There were many Japanese people waiting as well, which gave me a sense of security. During the transfer, they shared various little stories, and they spoke both Japanese and English, which made it enjoyable.
I would like to make a reservation again if I have the opportunity.
初めての海外で、空港から街まで距離があるということで予約。空港でたらすぐにわかるところに案内の人がいて、すぐ誘導。少し待ったらどでかい車でお出迎え。
待ってる人も日本人が多く、安心感がありました。
送迎時はいろいろなところの小話もしてくれて、日本語、英語どちらもやってくれたので、楽しかったです。
また機会があれば予約したいです
You can enjoy it casually.
気楽に楽しめます
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/12/01 |
| Activity Date: | 2025/09/21 |
Reviewed by: てるももパパ
I chose this tour especially because it didn't include malasadas or acai. Since watching the sunrise wasn't the goal, the pickup and end times were just right. You can easily get malasadas and acai by going to the shops yourself, so I recommend this tour.
特にマラサダやアサイーが付いていないこのツアーを選びました。
日の出も目的ではなかったのでちょうどいい時間でのお迎えと終了時間でした。
マラサダもアサイーも自分でお店に行けば簡単に食べれるのでこのツアーはオススメです。
You will be provided with bottled water, so you don't need to bring your own. There will be plenty of time after descending, so you can take your time climbing. If you want to see the sunrise at the s
ペットボトルの水はくれるので持参しなくても大丈夫です。時間も下山後十分あるのでゆっくり登って大丈夫です。頂上で日の出を見たい方は、お迎え時間が遅い時間ですので、間に合いませんから気をつけてくださいね。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/12/01 |
| Activity Date: | 2025/11/25 |
Reviewed by: モコ
It was a tour to the North Shore. The guide's knowledge was amazing, and it turned into a fun tour. I learned a lot about Hawaii, and it was very enjoyable.
ノースショアに行くツアーでした
ガイドの方の知識量がすごくて楽しいツアーになりました。ハワイのことたくさん学べてとても楽しかったです
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/11/30 |
| Activity Date: | 2025/11/04 |
Reviewed by: かぴまあ
I had a great time from morning until evening. Besides the pink line of the Waikiki Trolley, the Lealea Trolley expands my options and is essential when going out.
朝から夕方まで楽しみました。
ワイキキトロリーのピンクライン以外にもlealeaトロリーは
行動の幅が広がって
お出かけの際には欠かせません。
It will definitely be a fun trip, no doubt about it.
きっと楽しい旅になること
間違いなしです。
| Rating: | |
|---|---|
| Packages: | 4日券 |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/11/29 |
| Activity Date: | 2025/11/28 |
Reviewed by: Ai
The Manoa Falls Trail has beautiful scenery and it’s an easy/ moderate hike going up. But the Manoa Falls at this time ( November) has little water but still worth the hike and a lot of great spots for IG.
Orlando our tour guide is very knowledgeable and made a lot of good recommendations around Honolulu. He provided us with water and bug spray. He is on time picking us up in the hotel.
Thank you and it was a great experience!
| Rating: | |
|---|---|
| Packages: | Manoa Falls Trail Self-Guided Hike with Transportation from Waikiki |
| Attended as: | Families with Young Children |
| Weather: | Cloudy |
| Posted on: | 2025/11/26 |
| Activity Date: | 2025/11/24 |
Reviewed by: MA
I will be heading to the airport after stopping at several hotels. They will drop me off in front of the airline I am using. It was on time and smooth!
何ヶ所かホテルを経由して、空港に向かいます。
利用する航空会社の前でおろしてくれます。
時間通りでスムーズでした!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/11/23 |
| Activity Date: | 2025/08/24 |
Reviewed by: Kara
The hike itself is a quick 1.6 miles round trip and felt nice and quick!
| Rating: | |
|---|---|
| Packages: | [5:00 AM] Diamond Head Sunrise & Malasada |
| Attended as: | Friends |
| Posted on: | 2025/11/23 |
| Activity Date: | 2025/08/16 |
Reviewed by: Kara
Moderate climbs with the spectacular views from the summit, sweeping vistas of Waikiki and the Pacific.
| Rating: | |
|---|---|
| Packages: | Diamond Head Crater Trail Self-Guided Hike |
| Attended as: | Friends |
| Posted on: | 2025/11/22 |
| Activity Date: | 2025/07/14 |
Reviewed by: Kara
The trail is beautiful and lush, with tropical scenery at every turn. A simple, enjoyable rainforest escape.
| Rating: | |
|---|---|
| Packages: | Manoa Falls Trail Self-Guided Hike with Transportation from Waikiki |
| Attended as: | Couples |
| Posted on: | 2025/11/22 |
| Activity Date: | 2025/07/14 |
Reviewed by: Kara
This shuttle made visiting Manoa Falls easy. Pick-up in Waikiki was on time, and the ride was comfortable.
| Rating: | |
|---|---|
| Packages: | Manoa Falls Trail Self-Guided Hike with Transportation from Waikiki |
| Attended as: | Friends |
| Posted on: | 2025/11/22 |
| Activity Date: | 2025/07/14 |
Reviewed by: Kara
The early start was absolutely worth it. The shuttle was on time, the guide was friendly, and we reached the trail before the crowds.
| Rating: | |
|---|---|
| Packages: | [5:00 AM] Diamond Head Sunrise & Malasada |
| Attended as: | Friends |
| Posted on: | 2025/11/22 |
| Activity Date: | 2025/07/06 |
Reviewed by: よっち
I think the travel time can vary quite a bit depending on the number of companions and the number of hotels you stop at, but I had no worries at all. In Hawaii, where prices are high, I believe a recommended shuttle service is a good option.
Since I was the last pickup, I arrived at the airport in less than 30 minutes.
同行者と立ち寄りホテルの数で所用時間は結構変わると思いますが、
不安に思うことは一切ありませんでした。
物価高のハワイではおすすめ送迎になると思います。
自分は最後のピックアップでしたので、30分もかからずに空港についてしまいました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2025/11/22 |
| Activity Date: | 2025/11/20 |
Reviewed by: よっち
I think the travel time can vary quite a bit depending on the number of companions and the hotels you stop by, but I had no worries at all. In expensive Hawaii, I believe a recommended shuttle service would be a good option.
同行者と立ち寄りホテルの数で所用時間は結構変わると思いますが、
不安に思うことは一切ありませんでした。
物価高のハワイではおすすめ送迎になると思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2025/11/22 |
| Activity Date: | 2025/11/18 |
Reviewed by: キャッシィ
The flight was significantly delayed, arriving nearly 5 hours late. Despite this, I was very relieved that someone came to meet me at the baggage gate. The woman who came to pick me up was also very kind.
フライト時間が大幅に遅れ、5時間近く遅くに到着しました。にもかかわらず、baggage gate まで迎えに来てくれていて、とても安心しました.迎えに来てくれた女性もとても親切でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/11/19 |
| Activity Date: | 2025/11/17 |
Reviewed by: satopon
I arrived from Los Angeles using the flight number provided, but there was no staff at the domestic terminal. I even went to the international terminal, which is the farthest away, but there was no one there either. I found a Japanese-speaking phone number on Roberts' website and called. I was told that there are no kiosks available at the moment. I communicated my location and was able to arrange a ride. After arriving at the airport, I had to wait an hour and a half until departure. It was the worst experience.
I felt like if I had to search and call for a ride myself, what would be the difference from using Uber?
I used this service because it was said to be available for domestic flights in the U.S., but I will never use this shuttle service from this site again. I would even like a refund that includes the phone charges.
利用便名伝え、ロスからとうちゃくでしたが国内線には誰も係りがいなく、一番離れている国際線にも行きましたがだれもいなく、Robertsのホームページに日本語対応可の電話番号があり、電話。いまはキオスクがでていないとのことでした。居場所つたえ配車頂きました。空港到着後出発までに1時間半。最悪でした。
自分で探して呼ぶなら、Uberと何が違うんだろうと感じました。
米国国内線利用でも使えるとあったので利用しましたがこちらのサイトのこの送迎は二度と使いません。電話代含め返金してほしいくらいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/11/19 |
| Activity Date: | 2025/11/18 |
Reviewed by: まなか
The gate was lowered accurately to the right spot. Therefore, I didn't have to walk a long distance. The driver was friendly, and he was happy when I gave him a tip.
ゲートもちゃんと的確なところに下ろしてくれた。よって長く歩かなくてもよかった。運転手もフレンドリー。チップをあげたら喜んでくれた。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/11/16 |
| Activity Date: | 2025/10/26 |
Reviewed by: まなか
The driver only spoke English, but he was quite friendly. When I gave him a tip, he was very happy. His driving was safe.
英語しか話さない、運転手だが、かなりフレンドリーだった。チップあげたら、大喜びしてくれた。運転も安全運転だった。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/11/16 |
| Activity Date: | 2025/10/28 |
Reviewed by: Tony
All goo very easy. Friendly drivers. You are met in arrivals hall and picked up at you hotel
All in good time. Drivers friendly and helpful with luggage
just book beforehand
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/11/15 |
| Activity Date: | 2025/10/26 |
Reviewed by: アロハー
I was worried because it said to contact in English if there were any issues, but everything went smoothly and they picked me up on time. I'm glad.
問題があった時に英語で問い合わせと書いてあり心配でしたが、何も問題なく時間通りに迎えに来てもらいました
良かったです
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/11/15 |
| Activity Date: | 2025/10/24 |
Reviewed by: JS
Everything went smoothly-tour operator picked us up on time at designated spot and returned us at appropriate time, and gave us a narrative talk about the area enroute to Diamond Head. The destination was exceptional -with amazing views of the inland and coastline. One tip- it appears that the later you go in the day the busier the trail gets. We left at 8:30 am and the crowds were manageable. If you're in Honolulu-definitely check this beauty out-and plan to get a good cardiovascular workout in climbing to the top!
| Rating: | |
|---|---|
| Packages: | Diamond Head Crater Trail Self-Guided Hike |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/11/15 |
| Activity Date: | 2025/10/25 |
Reviewed by: なお
It was convenient since it is now reservation-based. I had just enough time to go hiking. The guide was also English-speaking and provided sightseeing information throughout the drive.
現在、予約制になっているので楽でした。
時間も余裕が少しあるくらいで登山できました。ガイドさんも英語でしたが、運転中もずっと観光案内してくれました。
I recommend it for those who want to take it slow in the morning.
朝ゆっくりしたい方にはおすすめです。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/11/09 |
| Activity Date: | 2025/10/20 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
You can take the W Line to Waikiki for $3 on the way there. For the return trip, it's safer to have a reservation since you have to consider the flight time.