Reviewed by: Fortune
As soon as you exit the personal export area, there is a staff member wearing a yellow aloha shirt, making it very easy to find them.
They handled all the luggage for us and dropped us off right in front of the hotel.
They made sure to inform everyone about which hotel it was. Even when it was on the opposite side of the street, they crossed the street to take us there.
I think it's reassuring that they can communicate in Japanese.
個人出口から出てすぐのところに黄色のアロハシャツを着たstaffの人がいてとてもわかりやすいです。
荷物も全て上げ下ろしをしてくださり、ホテルの目の前で泊まってくれました。
きちんとどのホテルかを皆さんに教えてました。通りを挟んだ反対側の時も通りを渡って連れて行ってました。
日本語も通じるので安心だと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2024/09/17 |
| Activity Date: | 2024/09/15 |
Reviewed by: ゆでたまご。
I felt a sense of security in all aspects, from the guidance to the meeting point for those waiting at the airport's personal exit, to the waiting at the meeting point and the operation of the bus. I definitely want to use this service again next time.
空港の個人出口で待機されている方の集合場所へのご案内、集合場所での待機、バスの運行等々、全てにおいて安心感がありました。次行くときも、ぜひ乗車させてもらいたいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2024/09/17 |
| Activity Date: | 2024/09/11 |
Reviewed by: Kara
Great way to get a bus transfer and a stop at Leonards- a tourist dream :)
| Rating: | |
|---|---|
| Packages: | Diamond Head Sunrise Hike & Leonard's Bakery Malasada |
| Attended as: | Friends |
| Posted on: | 2024/09/16 |
| Activity Date: | 2024/07/20 |
Reviewed by: なーちゃん
First, at the exchange window, I was treated poorly, which put me in a terrible mood on my first day in Hawaii. I kept telling myself that it had been five years since my last overseas trip and that I was just out of touch, trying not to get frustrated.
The drivers were all nice people! I recommend the East Oahu route for those who haven't been there before! However, the morning service can get crowded, with standing passengers. I've heard the afternoon is less busy. (There were some places that only stop on certain weekdays in the morning.)
Since my trip focused on shopping, the access to Ala Moana was not very convenient. The Pink Line doesn't come on time, and sometimes it's too full to board, plus there are all sorts of people riding it, so I hardly used it.
I recommend choosing a trolley that fits your travel purpose.
まず、引き換えの窓口で、散々な態度をとられ、ハワイ初日に最悪な気分になりました。5年ぶりの海外旅行で、平和ボケしてたんだと言い聞かせてイライラしないようにしてました。
運転手さんはみんないい人でした!
東オアフルートは行ったことない人にはおすすめです!が、朝の便は立ち乗りの人もいるくらい混みます。午後は空いてるそうです。(決められた曜日の午前しか立ち寄らない場所がありました)
買い物中心の旅だったので、アラモアナへのアクセスが悪く、使い勝手はあんまりでした。
ピンクラインは時間通りになんて来ないし、いっぱいで乗られないこともあるし、いろんな人が乗っているし、ほぼ使いませんでした。
ご自身の旅の目的に合わせて、トロリーを選ぶことをおすすめします。
| Rating: | |
|---|---|
| Packages: | 7日券 |
| Attended as: | Families |
| Posted on: | 2024/09/14 |
| Activity Date: | 2024/09/07 |
Reviewed by: クアッカわらびー
It was my first hike, and I was a bit anxious, but the well-maintained path made it very easy to walk! Also, the guide taught us about various plants, which was really enjoyable!
The coffee from the coffee farm was plentiful and very delicious!
初めてのハイキングで、少し不安でしたが整備された道だったのですごく歩きやすかったです!
また、ガイドさんが色々な植物のことを教えてくださり、とても楽しかったです!
コーヒー農園のコーヒーもたっぷり入っててとっても美味しかったです!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2024/09/08 |
| Activity Date: | 2024/08/14 |
Reviewed by: まめたろう
Thanks to the unlimited ride ticket, I was able to visit various places. The ride to East Oahu took about three hours, but the driver's entertaining stories and the short stops at many photo spots made the time fly by. I was also able to efficiently visit Sunset Beach and Diamond Head, and I am very satisfied with the experience.
乗り放題チケットのおかけでいろいろな場所に行くことができました。東オアフへは約3時間の乗車でしたが、ドライバーの方の楽しい話やたくさんの写真スポットでの短時間停車もあり、あっという間に時間がすぎました。また、効率よくサンセットビーチやダイヤモンドヘッドにも行くことができ、とても満足しています。
| Rating: | |
|---|---|
| Packages: | 4日券 |
| Attended as: | Couples |
| Posted on: | 2024/09/08 |
| Activity Date: | 2024/08/17 |
Reviewed by: トレヴィさん
Since it had been a while since my last visit to Hawaii, I requested a transfer from the airport to the hotel. I was informed in advance that there might not be staff at the airport desk during my flight's arrival time, so I was advised to call for assistance. However, I was able to quickly find the yellow desk, and there were staff members present, which was a relief. The driver was a local who spoke only English, and my fellow passengers were all Americans, but the ride went smoothly, and the driver was very kind, which I appreciated.
久しぶりのハワイだったので空港からホテルまでの送迎を頼みました。飛行機到着時刻からして係員が空港デスクにいない時間帯かもしれないので電話で呼んでくださいと予め案内がありましたが、実際には黄色いデスクもすぐ見つかり係の人もしっかり居てくださったので助かりました。ドライバーさんは現地の人英語のみで、同乗者もアメリカの方ばかりでしたが、スムーズにまた親切に送ってくださり良かったと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ザ・カハラ・ホテル&リゾート |
| Attended as: | Couples |
| Posted on: | 2024/09/07 |
| Activity Date: | 2024/08/13 |
Reviewed by: もも
Since my arrival was on a domestic flight in the evening, the airport was quiet, and there was no one at the designated location or counter. When I went outside and asked a bus driver who looked like the one in the photo, he told me that "Veltora" was different and directed me to ask over there, leading me to the international terminal. However, I couldn't find the place he mentioned, and when I called the local contact, they only spoke English. Somehow, I managed to return to the original domestic flight counter, and while I was going back, a person in green clothing said they would look for me. Just then, the driver I initially asked came running. I'm glad it was the first person I asked! After wandering for over 30 minutes, I got on the bus feeling somewhat unsettled.
到着が国内線で夕方だったので空港は閑散としていて指定の場所にもカウンターにも誰もいない、外に出て写真に似たバスの運転手に聞いてもベルトラは違うからあっちで聞いてくれと言われて国際線ターミナルの方に行かされたけど言われた場所もわからなく、現地の連絡先に電話しても英語しか通じず、なんとか元の国内線のカウンターに戻って、緑の服着た人が探すということで戻っていると最初に聞いた運転手が走って来た
最初に聞いた人でよかったんやん!30分以上彷徨ったので釈然としないままバスに乗りました
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2024/09/07 |
| Activity Date: | 2024/08/12 |
Reviewed by: 素晴らしい風景
After arriving at the airport, the meeting point counter was a bit hard to find, but I was able to recognize it right away thanks to the color of the uniforms you informed me about. I appreciate how smoothly everything was handled without me having to lift my heavy suitcase. I would definitely like to request your services again.
空港に到着してから、待ち合わせのカウンターが少しわかりずらかったですが、お知らせいただいたユニフォームの色で、すぐにわかりました。重いスーツケースも、こちらが持ち上げることなく、スムーズに対応いただけて、感謝しています。またぜひ、お願いしたいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2024/09/07 |
| Activity Date: | 2024/08/29 |
Reviewed by: amag
It's an affordable and valuable shared bus service that takes you from the airport to The Kahala Hotel & Resort. Just go outside the airport and look for someone in a yellow shirt, and you'll be fine. They also speak Japanese, which is reassuring. After sitting on a bench at the bus stop for a while, your name will be called. The bus stops at two locations in Waikiki before heading to Kahala. For some reason, I was dropped off not in front of the Kahala Hotel lobby, but just before the rotary, and I had to walk about 50 meters. I was told in English that they couldn't drive into the lobby, but I didn't quite understand.
空港からザ・カハラ・ホテル&リゾートまで行ってくれる安くて貴重な乗り合いバスです。
空港から外に出て、黄色いシャツの人を探せばオーケー。日本語も通じて安心です。
乗り場のベンチにしばらく座っていると名前を呼ばれます。
ワイキキのホテルに2か所寄ってから、カハラに向かいます。
なぜかカハラ・ホテルのロビー前ではなく、ロータリーの手前で降ろされ、50mほど歩きました。ロビーまで乗り入れできないというようなことを英語で言われましたが、よくわかりませんでした。
| Rating: | |
|---|---|
| Packages: | 空港→ザ・カハラ・ホテル&リゾート |
| Attended as: | Couples |
| Posted on: | 2024/09/02 |
| Activity Date: | 2024/08/28 |
Reviewed by: リーフ
I use it every time. The check-in process is always smooth, and the wait time for boarding is short. I will use it again.
毎回利用しています。
いつも受付してから乗車待ち時間も少なくスムーズです。
また利用させて頂きます。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2024/09/01 |
| Activity Date: | 2024/08/11 |
Reviewed by: Kara
Great tour and delicious treat, perfect way to combine a tour!
| Rating: | |
|---|---|
| Packages: | Diamond Head Sunrise Hike & Leonard's Bakery Malasada |
| Attended as: | Friends |
| Posted on: | 2024/09/01 |
| Activity Date: | 2024/07/14 |
Reviewed by: みんみん
It was a hotel in the Waikiki area that wasn't on the list, but they provided round-trip transportation to and from the hotel. I had a lot of heavy luggage, but the driver helped carry it with a smile, which was a relief since it was just women. I would like to use their services again on another occasion.
リストになかったワイキキ地区ホテルでしたが、ホテル前まで往復の送迎をしてくれました。
荷物が重くたくさんあったのですがドライバーさんが笑顔で運んでくださり女性だけだったので助かりました。
またの機会もお世話になりたいと思います
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2024/08/31 |
| Activity Date: | 2024/08/10 |
Reviewed by: ぽよぽよ
There were many passengers, but it was larger and more comfortable than I expected. The luggage transfer was smooth, and there was no waiting time, so I would like to use it again.
乗客が多いのもあったが、思ったより大型で快適でした。荷物の受け渡しもスムーズで待ち時間もなかったので、また利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/08/31 |
| Activity Date: | 2024/08/09 |
Reviewed by: Peach
We participated as a family of ten. Some of us were experiencing a Segway for the first time, but the two instructors were kind and thorough in their teaching, allowing everyone to maneuver the Segway well and enjoy themselves. Since it was an evening experience, it wasn't too hot, and the breeze was pleasant. We were able to see wall art, stroll through the streets, and enjoy the wind and scenery by the seaside, visiting various places in a short amount of time. Our family of ten was able to fully enjoy Hawaii, creating the best memories of our family trip. Segways are amazing! We want to enjoy it together again.
家族10人で参加しました。セグウェイ初体験の者もいましたが、インストラクターのお二人が、親切丁寧に教えてくださり、みんなうまくセグウェイを動かして楽しむことができました。夕方の体験でしたので、暑すぎず風が心地よかったでし。ウォールアートを見たりや、街並みを散策したり、海辺の風と景色を眺めたりと、短時間で様々な場所まで行くことができました。家族10人で、ハワイを満喫することができて、家族旅行の最高の思い出ができました。セグウェイ最高‼️また、みんなで楽しみたいです。
| Rating: | |
|---|---|
| Packages: | カカアコウォーターフロントパーク&ウォールアートコース<日本語ガイド/90分> |
| Attended as: | Families |
| Posted on: | 2024/08/26 |
| Activity Date: | 2024/08/03 |
Reviewed by: TK家
Since it was a bus drop-off, we had to wait quite a while for the pickup.
(I think it was probably around the same time as the next arriving airline...)
We waited on a bench outside, watching taxis and Uber users come and go in front of us.
バスでの送りなのでピックアップまでかなり待ちます
(たぶん次の到着Airlineと一緒だったのでは…)
目の前をTAXIやUber利用者が行き交う様子を見ながら、外のベンチで待ちました
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2024/08/25 |
| Activity Date: | 2024/07/31 |
Reviewed by: REIKO
We participated as a couple, and with one more person, we formed a small group of three, all of whom had experience with Segways, so we quickly got to practice and then hit the streets. Our guide was very good at Japanese (I initially thought he was Japanese) and was interesting to talk to, making him a great person. Riding along the coast with the refreshing breeze was the best. The two hours flew by. At the end, my husband accidentally fell due to a sudden brake, but since he had never fallen off a Segway before, it was a good experience to have. Thank you for the band-aid. I definitely want to ride again the next time I go to Hawaii!
夫婦2人で参加。あともう1人の参加で3人の少人数グループ、そして3人ともセグウェイ経験者だったので、練習はサクッとですぐに街に出られました。ガイドさんは日本語が上手で(最初日本人かと思った)話も面白くて良い人でした。爽やかな風を受けながら海沿いを疾走するのは最高でした。2時間あっという間。最後に夫が急ブレーキでうっかり転んでしまいましたが、今までセグウェイで転んだ事がなかったのでこういう事もあるという良い経験になりました。絆創膏をありがとうございました。また次にハワイに行ったら絶対乗りたい!
| Rating: | |
|---|---|
| Packages: | 【人気!】マジックアイランド&カカアコウォーターフロントパークコース<日本語ガイド/2時間> |
| Attended as: | Families |
| Posted on: | 2024/08/25 |
| Activity Date: | 2024/08/19 |
Reviewed by: ヒロタン
You can enjoy a summary of must-visit places and gourmet experiences on Oahu. The guide was excellent, providing not only information about tourist spots but also interesting stories about the places we passed by, so even in one day, you can gain a solid understanding of Oahu. They introduced us to some of the best places on the island for garlic shrimp and malasadas. We were able to buy fresh local fruits, and the pineapples were particularly sweet, ripening more than those in Japan. We could choose between flavored and unflavored macadamia nuts and decided after sampling them. This was perfect for first-time sightseeing in Oahu.
オアフ島の「ここは行った方がいい」と言う場所とグルメをまとめて堪能できます。
ガイドさんがとても良く、観光地だけでなく、通過していく所のエピソード等も教えていただけますので、1日ですが、ほぼオアフ島についての基礎知識を得ることができます。
ガーリックシュリンプやマラサダは島内でもかなり美味しい店を紹介していただけます。
島で採れたフルーツを鮮度良く買えました。中でもパイナップルは日本より熟していたので、とても甘いでした。マカデミアナッツは味のあるなしが選べて、試食して決められました。
初めてのオアフ島観光にはもってこいでした。
Thank you for your delightful comment. The shops we visit have been carefully selected by our staff, so we are very pleased to hear that you enjoyed them. Thank you for participating, and we look forward to your next visit.
嬉しい書き込みありがとうございます。立ち寄るお店などは、スタッフで厳選したものとなっていますので、楽しんでいただけて大変嬉しく思います。ご参加ありがとうございました。またのお越しをお待ちしております。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2024/08/18 |
| Activity Date: | 2024/08/05 |
Reviewed by: toki
Gliding on a Segway until sunset on the last day of my stay in Hawaii! After practicing in the spacious parking lot of the small Segway center shop, we headed into the city! From Kaka'ako to Magic Island Beach at Ala Moana. Then, we glided along the coast to a hill where we could see the setting sun, passing through the park. We covered quite a distance on the Segway! It was a fulfilling final day in Hawaii!!
ハワイの最終宿泊の日のサンセットまでの時間をセグウェイで滑走!
セグウェイセンターの小さいショップの広い駐車場で練習後に街中へ!
カカアコからアラモアナのマジックアイランドビーチへ。その後沈み行く太陽が見える丘へ海沿いを滑走して、公園を通り。 かなりの移動距離をセグウェイで!満喫のハワイ最終日でした!!
| Rating: | |
|---|---|
| Packages: | マジックアイランド&カカアコウォーターフロントパーク・サンセットコース<日本語ガイド/2時間> |
| Attended as: | Families |
| Posted on: | 2024/08/18 |
| Activity Date: | 2024/08/15 |
Reviewed by: えびっこ
I arrived in Oahu from the Big Island on a flight in the early afternoon, and there was a counter right in front of the baggage claim area. A man was holding a tablet with my name displayed, so it was easy to find. I walked a short distance to the shuttle bus stop, but they guided me properly from the counter to the stop, making everything very smooth. I would like to use this service again.
ハワイ島からオアフ島に着く飛行機で、お昼過ぎに到着しましたが、荷物を受け取る場所の目の前にカウンターがあり、また男性の方が、名前を表示したタブレットを持っていてくれたので、すぐに分かりました。シャトルバス乗り場まで少し歩きましたが、カウンターのところから乗り場までもちゃんと案内してくれたので、とてもスムーズでした。また利用したいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2024/08/17 |
| Activity Date: | 2024/08/13 |
Reviewed by: ルーク
The driver provided recommendations for restaurants and a brief guide while we were on our way to the Waikiki area, which was very helpful.
ドライバーの方がワイキキ周辺に着くまでの間、おすすめのレストランや簡単なガイドをしてくれて参考になりました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/08/17 |
| Activity Date: | 2024/08/13 |
Reviewed by: わがままママ
The pickup time was three and a half hours before the flight, but the hotel pickup was over 15 minutes late, and I had to call twice to inquire about it. The response was poor. Furthermore, we went to four other hotels in Waikiki, which took an additional 30 minutes. Despite having informed them of the airline, we were all dropped off at Terminal 1 instead of Terminal 2. We ended up walking unnecessarily to change terminals. I think taking a taxi would be cheaper and faster.
ピックアップ時間は、フライトの3時間半前でしたが、ホテルへの迎えは15分以上遅れ、2度も電話で問い合わせをしました。対応も悪い。
さらに、ワイキキ内の他のホテルを4カ所まわりさらに30分経過。
航空会社を伝えていたにも関わらず2タミでなく、1タミで全員降ろされ。。無駄に歩いてターミナルを移動しました。タクシーの方が割安で早いかと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2024/08/16 |
| Activity Date: | 2024/08/14 |
Reviewed by: トヨトヨ社長
After arriving at Honolulu Airport, the shuttle bus arrives at the bus terminal without much waiting. It takes about an hour to get to hotels in Waikiki by either bus or taxi. Taxis are expensive and have been getting pricier each year. I recommend this shuttle bus.
ホノルル空港到着後 それほど待つこともなくバスターミナルにシャトルバスが到着します バスでもタクシーでもワイキキのホテルまで約1時間はかかります タクシーは高いです 年々高くなってます このシャトルバスはおすすめです
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2024/08/15 |
| Activity Date: | 2018/05/03 |
Reviewed by: トヨトヨ社長
Hawaii has a high cost of living, and taxi fares have been rising year by year. While the shuttle bus fare has also increased, it is not significant compared to taxi fares. I definitely recommend making a reservation, as it will get you to the airport at just the right time, allowing you enough time for souvenir shopping and rest.
ハワイは物価が高いです タクシー代も年々上がってます 当シャトルバス代も値上がりはしていますが タクシー代に比べればたいしたことはありません
ぜひ 予約することをおすすめします ちょうど良い時間に空港に着きますのでお土産の購入や休息に十分な時間が確保されます
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2024/08/15 |
| Activity Date: | 2018/05/06 |
Reviewed by: わがままママ
I used this service to reduce stress during the peak Obon season. It's convenient, but the price is still high, so I give it 4 stars.
- After exiting the personal exit, the staff is hard to understand.
- Use the staff in the yellow aloha shirts as a landmark; when you go to the designated area, there is a small desk for check-in.
- Since other flights arrive together, the waiting time is long. Given the price, I wish they would operate more consistently.
今回はお盆ピーク時期のためストレス軽減のため利用しました。便利だが、やはり値段は高いので星4つ。
⚫︎個人出口を出たあと、係員がわかりづらい。
⚫︎黄色いアロハシャツの誘導係を目印に、
言われた場所へ行くと小さいデスクあり受付。
⚫︎他便到着もまとめて同乗するため、待ち時間が長い。この値段であればもう少しコンスタントに運行してほしい。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2024/08/12 |
| Activity Date: | 2024/08/10 |
Reviewed by: ハワイ初めて
It was helpful that the cost was lower compared to taking a taxi. Since it was a partner hotel, I was taken right in front of the hotel. Additionally, my flight was changed at the last minute, but they were able to accommodate the time change as well.
タクシーに比べると費用が抑えられたので助かりました。
提携ホテルだったのでホテルの前まで連れもらえました。
また搭乗便が直前で変更になったのですが時間の変更の対応もしてもらえました。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/08/11 |
| Activity Date: | 2024/07/19 |
Reviewed by: Ronald Emrick
It was lots of fun… the company we chose was great… easy pickup and return to your hotel area… people were super friendly and the breakfast part of it was a great option to choose… all good… the hike was awesome… be prepared though … water and light clothing… we went in August and it was very warm out even before sunrise. Excellent views… I would totally recommend this company for this event…!!!!! The views are amazing…!!!
| Rating: | |
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| Packages: | Diamond Head Hike & Pancake Breakfast at Eggs'n Things |
| Attended as: | Couples |
| Posted on: | 2024/08/09 |
| Activity Date: | 2024/08/05 |
Reviewed by: ほるまりん
The delay was inconvenient, but I appreciated your patience. It's very reassuring to know that I've already paid and there are no worries about being overcharged.
便が遅延しましたが待っていてくださり、助かりました。
支払い済みでぼったくりの心配がないのはとても安心です。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/08/07 |
| Activity Date: | 2024/07/01 |
Reviewed by: オラパ
The shuttle did not arrive at the meeting point even after five minutes, so I called to inquire. I was informed that there was a parade that day, causing a major traffic jam, and that it would be delayed by ten minutes. In the end, the shuttle arrived about 30 minutes late, but while waiting, various people were talking about the heavy traffic, so I didn't feel particularly anxious. They picked me up with plenty of time to spare for my flight, so I felt reassured about that. It might have been difficult due to the parade, but it would have been better if they could have come right in front of the hotel where I was staying. It was tough to move around with large luggage and a child.
集合場所に5分経ってもシャトルが来なかったので電話で問い合わせてみたら、その日はパレードがあり大渋滞をしていて10分遅れるとのことでした。
結局、シャトルは30分くらい遅れて来ましたが、待っている間にも、道が大渋滞しているといろんな人達が話していたので特に不安になることもなく待てました。
フライトにもじゅうぶん間に合う時間でピックアップして頂けるので、その点に関しては安心です。
パレードの日で難しかったのかもしれませんが、できれば宿泊しているホテル前まで来て頂けたら良かったです。大きな荷物を持って子供を連れて歩いて移動するのは大変でした。
| Rating: | |
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| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2024/08/06 |
| Activity Date: | 2024/07/13 |
Reviewed by: しょう
In the first 20 minutes, there was a training session for all participants, and they provided one-on-one instruction. After that, they carefully guided us around Magic Island and its surroundings, with staff positioned at the front and back of the line, allowing us to enjoy the experience without any worries. Additionally, they took photos and videos at each spot, which was great, and I wanted to recommend it to my acquaintances.
While I have no complaints about the experience itself, when we returned to the starting point and were about to leave, they asked for a tip. Of course, I was aware of this in advance and had prepared for it, but I found it questionable that we couldn't leave until we paid. Moreover, we were seated next to another group, which forced us to tip the same amount, leaving me with a disappointing feeling as I left that place.
最初の20分ぐらいで、参加者全員に講習があり、付きっきりで教えてくれた。その後、マジックアイランドやその周辺を、列の前後をスタッフで挟みながら丁寧に付いて回ってくれて、何一つ不安なく楽しめた。また、スポット毎に、写真やビデオ撮影をしてくれて、とても良く、知人にも紹介したいと思った。
これ自体は文句のつけようがないが、出発地点に戻ってきて、さあ、帰ろうとしたら、チップをくれ、と言う。もちろん、それは事前に知っていたし、準備もしていたが、支払うまで出れないようにするのはいかがなものか。しかも、他のグループと隣同士に座らされたので、同額にせざるを得ず、残念な気持ちで、その場所を後にした。
アロハ、そして8月にツアーに参加していただきありがとうございます。私たちは、あなたが私たちの3つのビーチパークの海岸沿いを滑るセグウェイ・マジックアイランドビーチグライドを楽しんでいただけたことを嬉しく思います。
ツアーの最後に、スタッフへのチップについての情報が提示されたことで不快に感じられた場合、お詫び申し上げます。チップは常にゲストの裁量に委ねられており、期待される金額はありません。もしスタッフの誰かがあなたを不快にさせたのであれば、お詫び申し上げます。私たちは、ゲストのためにチップの金額の提案を含む便利なチャートを提供しています。あなたがそのように感じていることを残念に思います。
アメリカでは、サービス業に従事する多くの人々が時給で働いており、チップが彼らの給与の大部分を占めています。日本や他の国では、チップが期待されることも要求されることもないことを私たちは知っています。
再度、ツアーに参加していただきありがとうございました。私たちはすべてのゲストを非常に大切に思っています。
セグウェイ・オブ・ハワイチーム
Aloha and thank you for joining us on tour back in August. We are happy that you enjoyed your Segway Magic Island Beach Glide all along the oceanfront of our three in-town beach parks.
I apologize, if at the end of your tour you were uncomfortable as information was presented to you about any gratuity you would want to offer our staff. Gratuity is always at the
discretion of our guests - there is no amount that is expected and if any of our staff made you uncomfortable, we apologize to you. We do provide a helpful chart for our guests with a suggestion of any gratuity amount. We are sorry you feel the way you do.
In the United States, many individuals who work in the service industry are paid an hourly wage and gratuities make up the majority of their pay. We know in Japan and other countries there is no gratuity expected nor requested too.
Thank you again for joining us on tour - we appreciate all of our guests very much.
The Segway of Hawaii Team
| Rating: | |
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| Packages: | 【人気!】マジックアイランド&カカアコウォーターフロントパークコース<日本語ガイド/2時間> |
| Attended as: | Families |
| Posted on: | 2024/08/05 |
| Activity Date: | 2024/08/03 |
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Reply from activity provider
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Thank you for your feedback! I'm very glad to hear that you enjoyed the Waimea exploration and the guidance from our guide, especially since you were feeling anxious about your first hike. It's great to know that you liked the coffee from the coffee farm as well! When you come to Hawaii next time, please consider joining us for our other tours. We look forward to seeing you again.
ご感想ありがとうございます!初めてのハイキングで不安を感じていたとのことですが、ワイメア散策やガイドの案内をお楽しみいただけたようで、非常に嬉しいです。
コーヒー農園のコーヒーも気に入っていただけて何よりです!次回ハワイにお越しの際は、ぜひ弊社の他のツアーにもご参加くださいませ。お待ちしております。