Reviewed by: GRT
We booked a sunset cruise for our family.
We arrived at the meeting point 10 minutes before the scheduled time, but even after the meeting time had passed, neither the boat nor the staff showed up. I called the tour company, but it went to voicemail. The payment had been processed via credit card two months prior, which made me very worried.
In the end, we waited for an hour past the departure time and were informed via email the next day that it had been canceled.
As a result, we wasted precious time on our last day in Hawaii, and it left us with a very unpleasant memory.
I recommend keeping this in mind when making a reservation.
家族でサンセットクルーズを予約しました。
当日10分前から集合場所にいましたが、集合時間を過ぎても船も係員も現れず、催行会社に電話を掛けるも留守電応対。
2ヶ月も前に代金はクレジット決済されており、非常に心配になりました。
結局、出発時間過ぎまで1時間も待たされ、メールの返信で翌日になって中止になった事を知らされました。
この為、ハワイ最終日の貴重な時間を無駄に過ごし、後味も非常に悪い思い出となりました。
こうした事があることを念頭に置き、申し込まれる事をお勧めします。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2015/11/26 |
Reviewed by: Mr Ed
The Holokai beached itself with time to spare and after a quick clean up on board when the previous group departed( the boat, not died), there was a name check and then with footwear secured in boxes to be taken on board, we climbed the steps and got underway. There was the usual safety briefing re life jackets and areas to stand and not stand in, then the bar was open and the cocktails were served - delicious. The sea was a bit choppy but it didn't detract from the awesomeness of sailing, drinking cocktails and watching fireworks - with my wife. It doesn't get any better. The crew were great and I got the feeling that even though we were drinking, they wouldn't allow it get out of hand. Very professional and very enjoyable.
| Rating: | |
|---|---|
| Packages: | Friday Fireworks Sail |
| Attended as: | Couples |
| Posted on: | 2015/11/23 |
| Activity Date: | 2015/11/13 |
Reviewed by: EDdie
I've never expected such a great things on this because I cancelled other cruise activity (Atlantis) and there were not enough reviews on Holokai Catamaran Sunset cruise. But right now, I strongly recommend this for everyone. I don't know how romantic and luxurious big cruises are, but can say definitely NOT BETTER THAN THIS!! Crews were nice, cruise duration was enough and people were not crowed so that we could enjoy our time & place enough. If I visit Hawaii again, I'll do this again. Thanks for your effort!!
Eddie.
| Rating: | |
|---|---|
| Packages: | Sunset Cocktail Sail & Shore Bird Standard BBQ Dinner Buffet |
| Attended as: | Couples |
| Posted on: | 2015/11/22 |
| Activity Date: | 2015/11/15 |
Reviewed by: moonriver
This was my first time attending. I reserved a premium seat. I'm not sure how much of the seating is taken up by the premium seats, but I was guided to the front row on the second floor, directly in front. Therefore, there was nothing to obstruct the show, and I enjoyed it 120%. At the end, Elvis came to our seats and shook hands, which was a fantastic experience as an entertainer.
Additionally, there were authentic performances featuring Gaga, Michael, hula dancing, fire dancing, and more. It was a lot of fun.
初めての観覧です。プレミアシートで予約しました。プレミアシートが席のどの程度を占めているのか分かりませんが、2階の最前列で真正面の位置に案内されました。従って、ショーを遮るものはなく120%楽しめました。ラストの方でエルビスが席まで来て握手をするなど、エンターテナーを満喫しました。
その他、ガガ、マイケル、フラダンス、ファイアーダンス等、本格的なショーでした。
楽しかったです。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely hope that you will visit us again when you come to Hawaii.
この度は、ご来場頂きまして、誠にありがとうございます。楽しめて頂けたご様子で、私どもも大変嬉しく思っております。また、ハワイにお越しの際には、ご来場頂けます様、スタッフ一同心よりお持ち申し上げます。
| Rating: | |
|---|---|
| Packages: | カクテル&ショー <2015/12/31まで> |
| Attended as: | Couples |
| Posted on: | 2015/11/16 |
| Activity Date: | 2015/11/12 |
Reviewed by: すぎっち
The boat had a bar and restrooms, so I thought it might be a large vessel, but it turned out to be a wide open-deck boat! I accidentally came in sneakers, but as mentioned in the instructions, you walk through shallow water to board. Depending on the wave height, you might get wet up to your knees, so I definitely felt that short, easy-to-roll-up clothes and easy-to-remove sandals are necessary. It also seems like having a towel would be good since your feet get wet when disembarking.
They take photos of each group as you board. It seems that you can purchase them if you want one when you disembark.
With a cheerful and handsome captain's greeting, we set sail! After a brief explanation, the crew served us Mai Tais. The boat sways quite a bit when the waves are high, so be careful not to drink too much!
The atmosphere was enhanced by good music and the beautiful views of Waikiki; cruising on the open deck was truly an elegant experience. It was a stunning sunny day, and we were able to see a beautiful sunset. If I have the chance to come back to Hawaii, I would love to repeat this experience!
バーもあってトイレもついて…なので大きい船なのかなぁと思っていたら、オープンデッキの幅広の船でした!うっかりスニーカーで来てしまったんですが、案内に書いてた通りに乗るときは浅瀬を歩きます。波の高さによっては膝くらいまで濡れるときもあるので、丈の短い服が捲れる服、脱ぎやすいサンダルが確かに必要だなぁと感じました。降りるときも足濡れるのでタオルとかあった方が良さそうです。
乗り込む際には1組ずつ写真を撮ってくれます。降りる際に欲しい人は購入できる仕組みになってるようです。
陽気でイケメンキャプテンの挨拶と同時にセーリングは出発!一通りの説明のあとクルーがマイタイを振る舞ってくれます。波が高いと船も結構揺れるので飲み過ぎには注意!
雰囲気の良い音楽と美しいワイキキの景色、オープンデッキでのクルージングはまさに優雅な時間でした。この日は見事な晴天で、美しいサンセットが見れました。またハワイに来る機会があればリピートしたいです!!
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Solo Travelers |
| Posted on: | 2015/11/16 |
| Activity Date: | 2015/11/14 |
Reviewed by: Jennifer Huerta
I had a great time on the cruise! I would highly recommend it for anyone who likes to drink! We had a beautiful scenery and the boat was so well maintained! The two gentelman that were in charge of the boat were very hospitable and took great care of us!
| Rating: | |
|---|---|
| Packages: | Now Available! Sunset Cocktail Sail |
| Attended as: | Couples |
| Posted on: | 2015/11/16 |
| Activity Date: | 2015/10/22 |
Reviewed by: Beth
This was, by far, the best 50 dollars I spent on my trip to Hawaii. Captain Ryan and Philippe were fun, safe, and on top of customer service!
| Rating: | |
|---|---|
| Packages: | Now Available! Sunset Cocktail Sail |
| Attended as: | Friends |
| Posted on: | 2015/11/15 |
| Activity Date: | 2015/11/12 |
Reviewed by: SATOKO
I asked a friend living in Hawaii if there was a place where families could go to see a Hawaiian show, and they recommended this show!
The first part of the show was quite relaxed. My dad seemed to be wondering when it would really start (laughs). Also, the MC spoke in English, so I think those who don't understand English might not catch what was being said at all...
The seats were perfectly fine even at the cheaper price! However, the seats were quite close to the strangers next to us, making it a bit difficult to move around (´・_・`).
The show itself was really impressive and powerful in the second half. The first part might be a little boring, though.
The buffet had a lot of variety, and as a meat lover, it was fantastic for me! There were also vegetables, fruits, and rolls, so I think even those who aren't fond of American food will find something to eat!
ハワイ在住の知り合いから、家族で行けてハワイアンショーが見れるところはないか?と聞いたところ、このショーを教えてもらいました!
最初のショーが結構ゆったりしていました。父は結構まだかみたいな雰囲気でした(笑)そして、MCは英語なので、英語分からない方は何を言ってるか全然わからないと思います、、
席は安い方でも全然十分でした!ただ隣の見知らぬ人ともかなり席が近くて少し動きずらいです(´・_・`)
ショー自体は後半はすごく迫力のある素晴らしいショーでした。途中までは少し退屈かもしれないですね。
ビュッフェもたくさん種類があり、お肉好きの私にとっては最高でした!野菜やフルーツ、巻物などもあったので、アメリカの御飯苦手な方でも少しは食べるものがあると思います!
| Rating: | |
|---|---|
| Packages: | スタンダードシート(2015年12月末まで) |
| Attended as: | Families |
| Posted on: | 2015/11/14 |
| Activity Date: | 2015/10/25 |
Reviewed by: kota
There were really only the two of us who were Japanese. We toasted with all-you-can-drink cocktails, took photos, and the sunset was wonderful. This was my fifth time in Hawaii, and I was very satisfied.
本当に日本人は私たち二人だけでした。中途半端な英語ですが飲み放題のカクテルで乾杯して写真を撮ったり、夕景も素晴らしく5度目のハワイですが大満足でした。
| Rating: | |
|---|---|
| Packages: | 【2023年12月31日まで】基本プラン |
| Attended as: | Friends |
| Posted on: | 2015/11/08 |
| Activity Date: | 2015/10/16 |
Reviewed by: Randy M
Great maitais and wonderful evening to go sailing!!!
| Rating: | |
|---|---|
| Packages: | Sunset Sail |
| Attended as: | Couples |
| Posted on: | 2015/11/08 |
| Activity Date: | 2015/11/03 |
Reviewed by: toshi
I had seen it once a few years ago, but I participated this time because I heard the content had been renewed. Unlike last time, it included not only songs but also hula, making the experience fulfilling and enjoyable. After the performance, I was able to take photos with the performers in the lobby, which made for a great keepsake.
何年か前に一度見たことがあったが、内容がリニューアルしたとの事なので参加。
前回と違い歌だけでなくフラ等も取り入れていて、内容が充実しており十分に楽しめた。
終演後のロビーでの出演者との撮影も気軽に取ってもらい、良い記念になった。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you again when you come to Hawaii.
この度は、ご来場頂きまして、誠にありがとうございます。楽しめて頂けたご様子で、私どもも大変嬉しく思っております。また、ハワイにお越しの際には、是非ご来場頂けます様、スタッフ一同心よりお待ち申しあげます。
| Rating: | |
|---|---|
| Packages: | カクテル&ショー <2015/12/31まで> |
| Attended as: | Couples |
| Posted on: | 2015/11/05 |
| Activity Date: | 2015/10/29 |
Reviewed by: ハワイ大好き
I would like to participate again♪
This was my third time joining, and the staff were kind.
I plan to go again in March, so I would like to participate.
また参加したいです♪
今回3回目の参加したのですがスタッフの方も親切でした
3月にまた行くので参加したいと思ってます
| Rating: | |
|---|---|
| Packages: | 【2023年12月31日まで】基本プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2015/11/04 |
| Activity Date: | 2015/08/10 |
Reviewed by: 旅行者
I had a good impression from my previous experience on the Mai Tai Katamaran, so this is my second time. Last time, I took the 11 AM cruise, so this time I chose the sunset option.
Unfortunately, the weather was cloudy on the day of the cruise. I was hoping the clouds would clear by sunset, but I ended up missing the sunset I was looking forward to.
However, the Mai Tai served was easy to drink with a light alcohol content, the boat's sway was just right, and there was nice background music playing, so I still enjoyed myself even without the sunset.
I'll save the sunset for next time!
マイタイカタマランには以前に乗船して好印象でしたので、2回目です。
前回は11時の便でしたので、今回はサンセットにしました。
当日は、生憎の曇天となってしまいました。
何とか日没時までには雲が切れてくれないかな、と思っていましたが、
期待していたサンセットは見られずじまいでした。
けど、振舞われたマイタイもアルコール薄めで飲みやすいし、
船揺れも適度ですし、気の利いたBGMも流れていますしで、
サンセットなしでも楽しめました。
サンセットは次回のお楽しみということにします!
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Couples |
| Posted on: | 2015/11/01 |
| Activity Date: | 2015/10/08 |
Reviewed by: Sandra
My first time in Hawaii and on a any type of boat. At first I was hesitant but so glad we had this unforgettable experience. Captiain, crew, music, view and Mai'tai cocktail were awesome. Highly recommend!
| Rating: | |
|---|---|
| Packages: | Sunset Sail |
| Attended as: | Couples |
| Posted on: | 2015/10/28 |
| Activity Date: | 2015/10/24 |
Reviewed by: ろび介
I was able to enjoy a relaxed hula show as well as a powerful performance that used fire. After the show, I had the opportunity to take photos with a muscular male dancer, which became a great memory when I looked back at the pictures later. I don't remember much about the food, but I don't think it was bad. Also, there were few Japanese spectators, and I shared a long table with people from Western countries. When I was seated, I received a friendly smile, so if you can speak English, you might enjoy chatting during the show.
ゆったりとしたフラ~火を使ったパワフルなショーまで堪能できました。
ショーの後に、日本人では考えられないほどマッチョな男性のダンサーと写真を撮ることもでき、後から写真を見返してもいい思い出になりました。
食事についての記憶はあまりないですが、まずくはなかったように思います。
また、日本人の観客は少なく、長テーブルに欧米の方との相席でした。
着席時にニコッと笑いかけてもらえたので、英会話ができる方ならショーを見ながら話したりして楽しめるかも知れません。
| Rating: | |
|---|---|
| Packages: | スタンダードシート(2015年12月末まで) |
| Attended as: | Couples |
| Posted on: | 2015/10/28 |
| Activity Date: | 2014/06/03 |
Reviewed by: Jessica
This was a great evening activity for a Friday. The check-in process was super-simple, we even had extra time so we went to the small bar to the right of the check-in stand. Then we lined up and where able to board the vessel. I recommend shorts, as this is a barefoot cruise. I got a little wet but others weren't so fortunate. The cruise was a quite ride out, then down to Diamond Head and back near Magic Island to see the fireworks. Overall a great experience.
| Rating: | |
|---|---|
| Packages: | Temporarily Closed - Friday Fireworks Moonlight Sail |
| Attended as: | Couples |
| Posted on: | 2015/10/26 |
| Activity Date: | 2015/10/23 |
Reviewed by: 匿名希望
There was a host who provided explanations in English, and the show began, but it felt like only the host was speaking in English despite more than half of the participants being Japanese. It might just be my feeling since I can't speak English, but I wish they had prepared pamphlets or something. The location was also surrounded by buildings, and the atmosphere was not great, which was disappointing given my expectations.
司会者がいて、説明がはいり(英語)、ショーが始まるのですが、参加者の半数以上が日本人なのに、司会者のみが英語でしゃべっている感じでした。自分が英語ができないのでそう感じただけかもしれませんが、出来たらパンフレットとかも用意してくれていたらと思いました。
場所もビルに囲まれた中で雰囲気もイマイチで、期待していただけに残念でした。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2015/10/22 |
Reviewed by: ゾウの足跡
I have done sunset cruises in various countries, but this yacht cruise was the best I've ever experienced! There were only two groups of Japanese people, and I really felt like I finally made it to Hawaii! I was able to take lots of pictures with people from different countries, and it was so much fun! I definitely want to do this again if I get the chance! I was worried about the meeting place because there were some unclear reviews, but once I got there, it was straightforward, and there was a counter, so everything was fine. No need to worry.
いろいろな国でサンセットクルーズをやりましたが、このヨットクルーズが今までで一番サイコーに良かったです!日本人は2組だけ、やっとハワイにきたぞ!と実感しました。いろいろな国の方と写真もいっぱいとることができてとても楽しかったです!これはまた機会があればぜひやりたい!集合場所、わかりづらい口コミがあり心配しましたが、集合場所行けばその通りなにも迷うことなく、カウンターもあり大丈夫です。心配はいりません。
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Friends |
| Posted on: | 2015/10/21 |
| Activity Date: | 2015/10/06 |
Reviewed by: 白衣の天パ
It was a celebrity look-alike show, and I really enjoyed it because I could also see dancers, hula dancing, and a fire show, and I was able to take photos!
有名人のそっくりさんショーですが、ダンサーやフラダンス、ファイヤーショーなども見れて写真も撮れたのでとても楽しめました!
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you back when you come to Hawaii again.
この度は、ご来場頂きまして、誠にありがとうございます。楽しめて頂けたご様子で、私どもも大変嬉しく思っております。また、ハワイにお越しの際には、ご来場頂けます様、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | カクテル&ショー <2015/12/31まで> |
| Attended as: | Families |
| Posted on: | 2015/10/17 |
| Activity Date: | 2015/10/16 |
Reviewed by: susieq
Faboulous! I would recommend for families as well. Very professional; told a beautiful story; and food was 5 star.
| Rating: | |
|---|---|
| Packages: | Golden Circle Package: Standard Seating, One Drink & Lei Greeting |
| Attended as: | Couples |
| Posted on: | 2015/10/15 |
| Activity Date: | 2015/10/13 |
Reviewed by: ようこ
I participated with my mother, who is 61, and my daughter, who is 34.
When we first saw the boat, my mother was worried about the swaying, but as time went on, she had a very satisfied look on her face.
The Mai Tai Catamaran looks like a large yacht with an engine. When boarding, you go down to the shore and step directly onto the boat, so your feet (up to your knees) get wet in the sea. That was also fun.
About 40 to 50 guests, along with the captain (driver) and bartender, board at once. The clientele is about 80% Westerners, with the rest being Chinese and Japanese, and there were about 3 to 4 Japanese groups. It adds to the exotic atmosphere.
The captain and bartender speak English. By the way, the staff at the reception and the explanations during boarding are also in English, but as long as you follow the actions of those around you, you won’t have any trouble.
As you can see in the photo, the boat is completely outdoors, so it is directly affected by rain and wind. If you can ride on a nice day, you can see the beautiful sunset in Waikiki.
The drink bar on board offers unlimited drinks. I was recommended the cocktail "Mai Tai," which shares the same name as the boat, and most guests were drinking it. The alcohol content is low, and it tastes like tropical juice, so you need to be careful not to drink too much (there is no restroom on the boat). They also have non-alcoholic options, so my mother was drinking pineapple juice (from a can).
The boat trip lasts about an hour and a half. The sunset is breathtakingly beautiful, and we were even able to see a pod of dolphins in the distance. It's great for families and friends, but I highly recommend it for couples.
The price is quite reasonable compared to dinner cruises. I definitely plan to repeat this experience the next time I visit Hawaii.
母61歳、娘34歳の親子で参加しました。
最初に船を見たとき、母は揺れを心配していましたが、何のことはない、時間が経つにつれて大満足の顔になっていました。
マイタイ・カタマラン号はエンジン付きの大型ヨットのような形をしています。乗船する際は海岸に下りて直接乗り込むので、足元(ひざ下くらい)が海に浸かって濡れます。それもまた楽しいです。
40~50人くらいの客と、船長(運転手)、バーテンダーが一度に乗り込みます。客層は欧米人が8割、あとは中国人や日本人で、日本人は3~4組くらいでした。それも異国情緒があります。
船長やバーテンダーは英語です。ちなみに、受付の係員や乗船時の説明も英語ですが、周りの人の行動に合わせていれば困ることはありません。
船は写真のとおり、思いっきり屋外なので、雨風の影響を直に受けます。天気の良い日に乗ることができたら、とても美しいワイキキのサンセットを見ることができます。
船上のドリンクバーは飲み放題です。船と同じ名前のカクテル「マイタイ」をオススメされ、ほとんどのお客さんがそれを飲んでいました。アルコール度数は低く、トロピカルジュースみたいな味なので飲みすぎに注意する必要はあります(船にトイレはありません)。ノンアルコールも置いているので、母はパイナップルジュース(缶)を飲んでいました。
1時間半くらいの船旅です。サンセットはため息が出るほど美しく、イルカの群れを遠くに見ることもできました。家族や友人ともいいですが、カップルで乗ることをぜひオススメします。
価格もディナークルーズなどと比較するとずいぶん安価です。次回ハワイを訪れる際にも、必ずリピートしようと思っています。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2015/10/15 |
Reviewed by: ☆ハワイ大好き☆
I had a great time. About half of the participants were Japanese, and I heard some say that there were a lot of Japanese people today. The cruise was very beautiful and pleasant, and I had no issues with the 2 or 3 cocktails I enjoyed. The sunset was also amazing.
Actually, a few days ago there was a rain forecast, and I was considering canceling, but I'm glad I didn't. It was a bit cloudy, but the boat didn't sway much. This is a tour I would like to join again when I visit Hawaii.
楽しかったです。半分くらい日本人で、今日は日本人が多いなぁって言ってました。クルーズはとてもきれいで気持ちよかったし、カクテルも2,3杯いただく限りでは問題ありません。サンセットも最高でした。
実は、数日前から雨天予報で、キャンセルしようか迷ったのですが、キャンセルしないで良かったです。曇りがちだったけど、船はそんなに揺れませんでした。ハワイに行った際にはまた参加したいツアーです。
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Friends |
| Posted on: | 2015/10/15 |
| Activity Date: | 2015/10/05 |
Reviewed by: Hawaii Kitty
My friends and I had the BEST night in Hawaii with this combo :D The drinks flowed freely (Get the shaker! TOTALLY WORTH IT!), the music was kicking, the views were awesome and the crew was on IT!
We wanted a to see the sunset and have some cocktails AND have a delicious dinner, and this fit the bill perfectly. Rather than shelling out $100 or more for a dinner cruise (basically a floating restaurant), we got to enjoy the sunset while under sail, had all of the booze we could drink (mimosas, mai tais and more!) and then had a yummy dinner that we got to grill up ourselves. Woot! Woot!
The dinner was hella tasty and it was great that we got the combo since I saw people walk up to the hostess at the restaurant and they got told that there would be an hour and a half wait. WHAT!? We checked in and got escorted right to our table. Yup! Yup!
Definitely a great choice for anyone looking to have a great island night in Waikiki~
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2015/10/14 |
Reviewed by: mat55555
I participated in a two-hour all-you-can-drink sunset cruise. With good music playing, I enjoyed the beautiful scenery and the lovely atmosphere! I wanted to drink a lot and soak in the ambiance, but unfortunately, this boat doesn't have a restroom... While there were plenty of elements to enjoy without drinking, it was a bit disappointing not to be able to drink much due to the lack of a restroom, especially since it was an all-you-can-drink option. However, the sunset was so breathtaking that it made me forget about that. Witnessing the moment the sun sets from the boat was incredibly romantic! I joined with two female friends, but I think this tour is perfect for couples and newlyweds. I highly recommend it! I'm glad I could participate without feeling seasick and had a great time.
2時間飲み放題のサンセットクルーズに参加しました。
良い感じの音楽とともに綺麗な景色を眺め、素敵な雰囲気!!
お酒を沢山飲んでこの雰囲気に酔いしれた~いと思ったのですが、この船トイレが無いんですね・・・。
お酒飲まなくても酔いしれる要素は充分にありましたが、せっかくの飲み放題なのにトイレが無いことによってあまり飲めないのはやや残念でした。
でも、そんなことを忘れさせてくれるかのようなサンセットは絶景です。
陽が沈んでいく瞬間を船上で拝めるなんて、何ともロマンティック!!
私は友人(女2人)と参加しましたが、カップルや新婚さんにはもってこいのツアーだと思いました。オススメです!!
船酔いもなく、楽しく参加できて良かったです。
Thank you very much for participating in the tour. We are also pleased to hear that you enjoyed the Sunset Cocktail Cruise.
We apologize for the inconvenience regarding the restroom. The restroom is located below deck, but it is in a very difficult-to-find spot, so we will work on improving the information on the tour page to make it clearer.
Thank you for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
また、サンセットカクテルクルーズをお楽しみいただけたようで嬉しく思います。
お手洗につきましては、ご不便をおかけしたようで申し訳ございません。
お手洗いはデック下にございますが、非常に分かりづらい場所にありますので、
ツアーページ上でも分かるよう、改善させていただきます。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
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| Packages: | サンセットセーリング |
| Attended as: | Friends |
| Posted on: | 2015/10/11 |
| Activity Date: | 2015/10/01 |
Reviewed by: ハワイ大好き夫婦
I opted for the buffet style, and the food was delicious. I was able to talk with the people around me, the hula was great, and the show featuring Elvis was cool, with wonderful singing. Of course, Lady Gaga and Michael Jackson were also amazing.
ビュッフェ形式にしましたが、料理も美味しかったし、周りの人達とも話せたしフラも良かったし、ショーもエルビスが格好良かったのと歌もすばらしかったです。
勿論、ガガ、マイケルジャクソンも最高でしたよ。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you back when you come to Hawaii again.
この度は、ご来場頂きまして、誠にありがとうございます。楽しめて頂けたご様子で、私どもも大変嬉しく思っております。また、ハワイにお越しの際には、是非ご来場頂けます様、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
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| Packages: | ハワイアンビュッフェディナー&ショー〚~2015/12/31〛 |
| Attended as: | Couples |
| Posted on: | 2015/10/11 |
| Activity Date: | 2015/09/17 |
Reviewed by: ヒロティー
Today, the wind was strong, and we had the main sail set to one point reef (reefed sail), but as expected from a catamaran yacht, we were able to enjoy the sunset comfortably without heeling. Also, the drinks inside were all-you-can-drink, which might be great for a first round of drinks with friends! I would like to use this service again.
本日は風が強くメインセールは1ポイントリーフ(縮帆)でしたがさすがカタマランヨット、ヒールする事もなく快適にサンセットを楽しむ事ができました。また中での酒は飲み放題で友人との飲み会の一次会にも良いかな!?また利用したいと思います。
| Rating: | |
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| Packages: | サンセットセーリング |
| Attended as: | Friends |
| Posted on: | 2015/10/10 |
| Activity Date: | 2015/10/02 |
Reviewed by: TomyS
My wife and I participated together. The course I chose involved dining outside before watching the show, but even during our meal, the hula dancers we saw before entertained us by coming around the tables to sing and dance. The staff was also very hospitable, making it enjoyable even before the show started. The location was easy to find on the 4th floor of the Royal Hawaiian Center, and of course, the show was fantastic.
家内と二人で参加しました。私が選んだコースは、外で食事をしてからショーを見るものでしたが、食事の前に見たフラダンスの人たちが食事中もテーブルを回って歌や踊りを見せてくれたり、スタッフもホスピタリティ溢れていて、ショーを見る前から楽しめます。場所もロヤルハワイアンセンター4階と分かり易く、勿論ショーも最高でした。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you back when you come to Hawaii again.
この度は、ご来場頂きまして、誠にありがとうございます。楽しめて頂けたご様子で、私どもも大変嬉しく思っております。また、ハワイにお越しの際には、ご来場頂けます様、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ハワイアンビュッフェディナー&ショー〚~2015/12/31〛 |
| Attended as: | Couples |
| Posted on: | 2015/10/02 |
| Activity Date: | 2015/09/27 |
Reviewed by: MICHIKO HARA
I entered the restaurant at 6:30 PM and enjoyed dinner on the terrace while chatting with a Japanese person at the next table. The food was just average; it wasn't particularly delicious or bad. However, incorporating hula into the experience made it truly enjoyable. So, the food didn't really matter. From 8:00 PM, there was a fun showtime featuring well-structured performances with songs and dances from Gaga, Michael, and Elvis. It was seriously fun! At the end, we took a photo together, which became a nice memory. Thank you! The Elvis impersonator and the photo with my daughter were great.
18:30に入店し、テラスでディナーをしていると相席の日本人の方とお話しながら、お食事を進めました。お食事は まぁ普通で特に美味しいとかまずいとかはないです。でも、フラを間に取り入れてくれて本当に楽しい時間でした。だから、食事はどうでもよかったです。20:00からは楽しいショウータイムで、ガガ、マイケル、エルビスと歌に踊りにフラによく構成された内容でした。マジ!!楽しかったです。最後は 写真を一緒に撮ってくれて、思い出になりました。サンキュー♪ エルビスのそっくりさん、娘とのフォトGOODでしたよ。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you back when you come to Hawaii again.
この度は、ご来場頂きまして、誠にありがとうございます。楽しめて頂けたご様子で、私どもも大変嬉しく思っております。また、ハワイにお越しの際には、ご来場頂けます様、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ハワイアンビュッフェディナー&ショー〚~2015/12/31〛 |
| Attended as: | Families |
| Posted on: | 2015/10/02 |
| Activity Date: | 2015/09/29 |
Reviewed by: T.KIMATA
I thought the event might be canceled because it was raining quite heavily by the meeting time, but we set sail 30 minutes late in light rain. There were only two Japanese families, including us; the rest were all foreigners. Mai Tai was served, and we all toasted together. Mixing with the cheerful foreigners and aided by the drinks, we ended up having quite a bit of fun. Although the enjoyment of sipping cocktails while watching the setting sun was somewhat diminished, the rain stopped, and we were treated to a beautiful double rainbow, so it turned out well.
集合時間になっても結構強い雨が降っていたので中止になるのかと思っていましたが、30分遅れで小雨の中を出航。日本人は私たちともう1家族だけで後はすべて外国人でした。マイタイがサーブされてみんなで乾杯。陽気な外国人に混ざって、酔いも手伝って結構はしゃいでしまいました。沈みゆく夕日を見ながらカクテルをという楽しみは半減しましたが、雨がやんでダブルの虹がきれいに見えていたので良しとしました。
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2015/09/30 |
Reviewed by: YOHOHO!
Since it was my first time, I think it was good to see it at least once. The food was average, but it was served quickly. The fire show was the most impressive.
はじめてだったので、一度は見ておいてよかったかたかと思います。
お料理は普通ですが、しまわれるのが早かった。
ファイアーショウが一番見応えがありました。
| Rating: | |
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| Packages: | スタンダードシート(2015年12月末まで) |
| Attended as: | Families |
| Posted on: | 2015/09/30 |
| Activity Date: | 2015/09/23 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
We sincerely apologize for the inconvenience caused during your valuable time on your last day in Hawaii.
As we mentioned in a separate email, according to the report from the operating company, we attempted to call your hotel room around 10 AM on the day of your scheduled activity to inform you of the cancellation. However, since we were unable to speak directly with you, we left a message on your voicemail.
Normally, in the event of a sudden cancellation, we should inform you through all possible means, including a call to the hotel. If we had been able to communicate this to you in advance, you would not have had to make the trip to the location. We also sincerely apologize for the anxiety caused by the inability to connect with you despite your efforts to reach the operating company.
We will take strict measures with the operating company and strive for further service improvement in the future.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度は、ハワイ最終日の貴重なお時間にご迷惑をおかけしましたこと深くお詫び申し上げます。
別途メールでもご案内させていただきました通り、催行会社からの報告によりますと、当日午前10時頃にご滞在ホテルのお部屋にキャンセルの旨のお電話を差し上げましたが、直接お話しできなかったため留守番電話にメッセージを残させていただいたとのことでございました。
本来であれば、急な不催行が決定した場合には、ホテルへのお電話はもちろんのこと、可能な限りあらゆる方法で事前にお客様へご案内する必要があり、当日も事前にお伝えすることができていれば現地までご足労いただくこともなかったと存じます。
また、催行会社に連絡いただいたにもかかわらず電話が繋がらながらず、不安を助長する結果となり誠に申し訳ございません。
催行会社には厳重に注意し、今後さらなるサービス向上に努めさせていただきます。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム