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Waikiki
I made a reservation because it was stated that there would be a Japanese-speaking crew, but there was no Japanese-speaking crew. However, the crew members did their best to entertain us, and even though I'm not good at swimming, I was able to swim with the sea turtles and had a great time. It was nice to swim with the sea turtles and the crew (who only spoke English) were kind, but it was a bit disappointing that the information was incorrect.
日本語クルー確約と記載があったため予約しましたが、日本語クルーはいませんでした。
しかし、クルーの方が一生懸命楽しませてくれたので、泳ぐのが苦手な私でもウミガメと泳ぐことができ、無事に楽しむことができました。
ウミガメと泳げたこと、クルー(英語のみ)が親切だったので、良かったですが、情報が違うのはちょっと、、、
It seems like it would be a good idea to confirm whether the information is correct since there will be contact the day before.
前日に連絡があるので、情報が正しいのか確認した方が良さそうです。
Thank you very much for participating in our Turtle & You tour and for providing your valuable feedback.
We sincerely apologize for the absence of a Japanese-speaking crew member, despite the information indicating that one would be present. Upon investigation, we found that there was a miscommunication between the operations team and the reservation team, which resulted in incorrect information being provided. We are truly sorry for not meeting your expectations.
We are very pleased to hear that you were still able to enjoy the experience of swimming with the sea turtles alongside the crew. Thank you for your kind words about their service.
Moving forward, we will strengthen our inter-departmental communication to ensure that similar errors do not occur and that we can provide accurate information. We will thoroughly share your feedback within our company and use it for future improvements.
Once again, thank you very much for your valuable feedback.
この度は弊社のタートル＆ユーツアーにご参加いただき、また貴重なご意見をお寄せいただき、誠にありがとうございます。
日本語クルー確約の記載があったにもかかわらず、日本語クルーがいなかった件につきまして、心よりお詫び申し上げます。
確認いたしましたところ、オペレーション側と予約チーム間の情報共有に手違いがあり、正しいご案内ができておりませんでした。ご期待に沿えず、大変申し訳ございません。
そのような状況の中でも、クルーと一緒にウミガメと泳ぐ体験を楽しんでいただけたとのこと、本当に嬉しく思います。また、クルーの対応をお褒めいただき、ありがとうございます。
今後は同様の誤りが発生しないよう、部署間の連携をより強化し、正確な情報をお届けできるよう努めてまいります。
sr様から頂いたご意見は、社内でしっかりと共有し、今後の改善に活かしてまいります。
改めまして、この度は貴重なご意見をお寄せいただき、誠にありがとうございました。
Translated by OpenAI
There was singing, services like spam rice balls, hula dancing, and a lot of other activities besides sea turtle snorkeling, which made it enjoyable! Having a Japanese guide eased my worries. The sea was also very beautiful.
However, reflecting on my experience, I had never gotten seasick before, so I didn't take any motion sickness medication, but the boat rocked quite a bit and I started to feel unwell. I think it would have been better to take the medication. Perhaps reading the lyrics while singing contributed to my nausea as well. My husband and son went up to the second floor of the boat and said they really enjoyed feeling like they were driving the boat, so I think I would have enjoyed it even more if I could have done that too...
歌あり、スパムおにぎりなどのサービスあり、フラダンスもありで、ウミガメシュノーケリング以外のものも盛りだくさんで、楽しめました！！日本人ガイドさんがいてくれたので不安もありませんでした。海もとてもキレイ。
ただ自分への反省として、今まで酔ったことがなかったので酔い止めは飲まなかったのですが、結構船が揺れて気分が悪くなってしまいました。酔い止めは飲んだ方がよかったかなと思いました。もしかしたら、歌を歌う時に文字を読んだのも、酔いに繋がったのかも。夫と息子は船の2階に上がって、自分が船を運転している気分になってとても楽しめたと言っていたので、それも出来たらもっと楽しめたな…と思いました。
I recommend taking motion sickness medication. Also, if you're feeling well, definitely check out the second floor of the boat!
酔い止めを飲んでおくことをお勧めします。あとは、元気ならぜひ船の2階に上がってみてください！
Dear Mimi,
Thank you very much for participating in our "Turtle & You, Waikiki Turtle Snorkeling"!
We are very pleased that having a Japanese guide allowed you to join us with peace of mind and that you enjoyed experiences beyond snorkeling, such as singing, hula dancing, and spam musubi. We're glad you could take advantage of the spam musubi service, which is available only until the end of March this year.
Thank you also for your feedback regarding seasickness. It can be easy to get seasick due to the ocean's swaying, so we recommend preparing motion sickness medication. We hope that next time you join us, you will also go up to the second floor of the boat and have an even more enjoyable time!
We sincerely look forward to seeing you again 🌺 Mahalo
みみ様
このたびは弊社の「タートル＆ユー、ワイキキタートルシュノーケリング」にご参加いただき、誠にありがとうございました！
日本人ガイドがいたことで安心して参加していただき、歌やフラダンス、スパムむすびなど、シュノーケリング以外の体験もお楽しみいただけたこと、大変嬉しく思います。
スパムむすびのサービスは今年の3月末までとなりますので、ラストチャンスでご利用いただけて良かったです。
また、船酔いについてのご感想もありがとうございます。海の揺れによっては酔いやすいこともあるので、酔い止めの準備はおすすめです。次回ご参加の際には、ぜひ船の2階にも上がって、さらに楽しい時間をお過ごしいただけたらと思います！
またお会いできる日を心より楽しみにしております🌺 マハロ
Translated by OpenAI
Had an amazing trip. Kind and friendly, locally owned and operated. Would highly recommend.
I was looking for activities to do in Hawaii with my 3-year-old, and I thought this would be a good option, so I made a reservation.
First, we took a larger boat to the diving point. During the ride, they pointed out things like, "Look, they're doing whale watching over there!" which made the journey enjoyable! We were also lucky to catch a glimpse of a sea turtle. My child had a great time.
Once we were in the submarine, we spent about 45 minutes underwater. While the adults enjoyed it, my active 3-year-old got a bit bored halfway through, and we ended up showing him a video for the last 10 minutes... (laughs)
However, for the first 15 minutes, he was excitedly saying things like, "The fish are waving at me!" I think it was a memorable experience for him since he even reenacted it during bath time when we got home!
Our family is an international marriage family living abroad, so English wasn't an issue for us. The guide was cheerful and shared jokes and interesting facts, which made it enjoyable, but those who are not confident in English might feel a bit left out. I heard that Japanese audio can be downloaded, but it might not always match what the guide is saying.
Overall, I think it was an activity that families with children can enjoy!
今回3歳連れで、ハワイでできるアクティビティを探していて、これはいいんじゃないかなと思って予約しました。
まず潜水ポイントまで、大きめの船で行きます。その時にも、結構「あそこでクジラウォッチングやってるよ、ほらあの方向」とか結構教えてくれて、その道のりも楽しみました！海亀もチラッと見えてとてもラッキーでした。子供もとても楽しんでいました。
潜水艦に潜ってからは45分ほど。大人は楽しめるのですが、うちの3歳動きたい坊やは途中でちょっと飽きてしまって、残り10半のところでビデオを見せることになってしまいました、、笑
でも初めの15分は「お魚さんが手振ってるー」とか言って楽しんでいる様子でした。
家に帰ってからもそれをお風呂で再現したりしているので、きっと心に残った経験だったんだろうなと思っています！
我が家は国際結婚ファミリーで、海外在住なので英語は問題なかったのですが、ガイドが陽気な方で、ジョークをとばしたりうんちくを言ってくれるので、楽しめましたが英語が苦手な方は置いてけぼり感があるかもしれません。日本語オーディオがダウンロードできるとのことでしたが、ガイドが話していることとは必ずしも一致しないと思います。
総じて、子連れで楽しめるアクティビティだったと思います！
At 3 years old, it might be questionable whether they can fully enjoy it, but still, I think it was worth it since there are few activities available for families with small children.
3歳だと100%楽しめるかは微妙かもです、、それでもやっぱり小さい子連れでできることは少ないので、やって良かったと思います。
Translated by OpenAI
really loved this hike, considerably easy while very immersive and out of the waikiki hustle and bustle!
We had a large group, and this was easiest way for us to not have to figure out reservation. Just perfect time for hiking as well!
viewing was a bit foggy on the day we were there, but overall good time
The shuttle service had foreign staff, and everyone else on board besides us was also foreign. Therefore, the guide spoke entirely in English, and we were just along for the ride. Water is provided both on the way there and back. Since it was hot, light clothing seemed appropriate... but it depends on the weather.
送迎の方が外国の方で同乗された方はわたしたち以外は全て外国の方でした。
なのでガイドも全て英語でわたしたちはただ乗ってるだけでした。
お水は行きと帰りにもらえます。
暑かったので軽装で良いかと…
天候にもよりますが…
If it was just for the shuttle service, I think it would have been better to find a place that was a bit more affordable. My son and his wife only paid a $5 entrance fee, and the rest was free since t
送迎だけならもう少しお値打ちな所を
探せは良かったかなぁと思いました。
息子夫婦は5ドルの入山料のみであとはトローリーバスで来たので無料でした。
Translated by OpenAI
Our driver was wonderful and funny. I appreciate that he called us to tell us he had arrived at the pick-up spot. We didn’t see the van pull up and he was parked behind us. The hike is demanding especially in the rain. It was quite slippery on the way down. We had already purchased ponchos, but our driver had some for sale. We were able to complete the hike easily within the timeframe, and had time to stop in the gift shop. Just be aware of the weather and plan accordingly. Good shoes are a must!
I experienced some seasickness, so medication was essential!
However, it was amazing.
It was a short time, so I didn't get tired and had a great time.
Thank you!
船酔いもあったので、薬必須！
しかし、最高でした。
短い時間だったので、疲れず楽しかったです。
ありがとうございます。
Translated by OpenAI
Easy in easy out, just be aware of rocks if you have weak ankles. The fall was flowing on the day we had planned so all was well!
They do not guide you up to hike, but it was pretty self explanatory!
Even as a beginner at fishing, the crew helped me, and I had a great time. I caught three fish. The bait was squid, which I put on myself. It was fun.
釣りが初心者でも、クルーが助けてくれて、楽しめた。3匹も釣れた。エサはイカで自分でつける。楽しかった。
It would be good to have a towel to wipe your hands.
手を拭くタオルがあるとよい
Thank you for the wonderful review and beautiful photos of the fish. We are very happy that you enjoyed fishing with us as beginners and were able to catch three fish. We appreciate your suggestion about having towels on hand, and we will keep that in mind for future trips. Your comfort is important to us. We look forward to seeing you again soon for more fishing adventures. Tight lines! 🎣
素晴らしいレビューと美しい魚の写真をありがとうございます。初心者の私たちと一緒に釣りを楽しんで、3匹の魚を釣っていただけてとてもうれしいです。タオルを手元に用意しておくことについてのご提案に感謝し、今後の旅行の参考にさせていただきます。お客様の快適さは私たちにとって重要です。さらなる釣りの冒険のために、また近いうちにお会いできることを楽しみにしています。タイトなライン！ 🎣
Translated by OpenAI
The shuttle was on time and the driver was very friendly.
I joined because I really wanted to go fishing on a cruiser. We started slowly in the morning. Everyone had their own fishing rods, so we could fish at our own pace. Although we didn't catch any big fish, we moved to different spots and caught several fish around 20 centimeters.
とにかくクルーザーに乗って釣りがしたくて参加しました。
朝は，ゆっくりスタートです。
各自釣竿があるので自分のペースで釣りができます。
大きな魚は釣れませんがポイントを移動しながら20センチ前後の魚が何匹か釣れました。
Thank you for the review and beautiful photos! I hope you enjoyed fishing at a leisurely pace. I look forward to seeing you on another fishing adventure.
レビューと美しい写真をありがとうございます!ゆっくりと釣りを楽しみながら楽しんでいただければ幸いです。別の釣りアドベンチャーでお会いできることを楽しみにしています。
Translated by OpenAI
The boat was well-organized and clean. Thanks to the presence of a dock, we were able to board without worrying about the waves.
We departed smoothly, cruised calmly, and returned to port without any issues.
The charm of the catamaran lies in being able to see up close how the vessel sits low in the water, powerfully facing the waves. With sails designed by Hilton, it bravely confronts the wind, making a strong sound as it flaps, all against the backdrop of a blue sky! This is what I thought a catamaran should be.
We departed smoothly, cruised calmly, and returned to port without any issues.
船は整理されていて綺麗な船でした。桟橋が有るため波を気にせずに乗船出来ました。
スムーズに出港し穏やかに快走しスムーズに帰港しました。
カタマランの魅力は船艇が低く波を被り力強く波に向って行く様子が間近に見れるのが最大の魅力てはないでしようか。
ヒルトンをデザインした帆で風に立ち向かい音を立て力強く羽撃くセールとその上蒼い空！これぞカタマランと思っていました。
スムーズに出港し穏やかに快走しスムーズに帰港しました
遊園地の観光船の様に
I cannot recommend it for those who are looking for the thrill of cutting through the waves.
波を切る刺激が欲しい方には、お勧めできません
Translated by OpenAI
Its just shuttle service to Diamond head
Its a stone throw away from honolulu waikiki, and you coukd have just walk there.
Nothing more of a ferry services.
The weather was great, the staff were amazing, and the conditions for both the sea and the boat were perfect.
Seeing the Diamond Head and the city of Waikiki from offshore was also a delight.
I have added another wonderful memory to my collection.
Next time, I want to try a different time slot.
I recommend it to anyone with a little free time.
BIG MAHARO
お天気良好スタッフさん最高海も船もコンディション申し分無し
沖合から見るダイヤモンドベッドとワイキキの街も一興
何をとってもいい思い出がひとつ追加されました
今度は違う時間帯でも乗ってみたい
少しの空き時間のある方にお勧めします
BIG MAHARO
Translated by OpenAI
There are often clouds on the horizon, so you might not be able to see the sunset, but the mood is absolutely fantastic. Although there are only light snacks and alcohol, I really enjoyed the 90-minute sailing.
水平線上に雲が出ることが多いので夕陽の沈むタイミングは見られないかもしれませんが、何よりムードが最高です。
軽食とアルコールのみですが90分間のセーリングはとても楽しめました。
Everything is running on time, so there's no need to go early; just make sure to arrive by the meeting time.
全て時間通りに運営されているので、早く行く必要はなく、集合時間に間に合えば良いです。
Translated by OpenAI
I had booked a shark tour, but it was suddenly canceled, and instead, I joined a submarine tour, which turned out to be a great decision.
Getting the chance to go inside a submarine is something you don't usually experience in life, and it felt like being in a moving aquarium, full of excitement and thrill. Although I didn't get to see turtles or whales, there were impressive sights like a sunken airplane.
The explanations were in English, and while I couldn't fully understand them, the atmosphere was still enjoyable. The ferry ride to the location was also quite an experience due to the strong winds.
I highly recommend this tour as it's enjoyable for everyone, from children to the elderly.
シャークツアー予約してましたが、急遽欠航になり代わりに入れた潜水艦ツアーでしたが大正解でした。
潜水艦に入る機会って普通に生きてても人生でないので、まるで動く水族館のような雰囲気とスリルを味わえました。
亀や鯨に会うことはできなかったけれど、海に沈んだ飛行機など迫力がありました。
英語で解説してくれてましたが、わからずに過ごしましたが雰囲気も良く。
行くまでのフェリーも風が強くて、これだけでもいい経験。
このツアーは子供からお年寄りまで楽しめるのでおすすめです。
マハロ（ありがとう）五つ星のレビューをいただきありがとうございます！ハワイの海洋生物を探検し、アトランティスアドベンチャーズと共に冒険を楽しんでいただけたことを嬉しく思います。将来、私たちの潜水艦やアトランティスクルーズのマジェスティックに乗って、再びアトランティスの冒険をお楽しみいただけることを心よりお待ちしております。水中の旅、サンセットクルーズ、または季節のクジラ観察クルーズなど、様々な体験をご用意しています。ぜひ、#atlantishawaiiで私たちのソーシャルメディアをフォローしてください。またお会いしましょう（アフイホウ）。
Mahalo for your five-star review! We’re happy you enjoyed your time exploring Hawaii's marine life and adventuring with Atlantis Adventures! We hope to have the pleasure of welcoming you back in the future aboard one of our submarines and/or the Majestic by Atlantis Cruises for another Atlantis adventure; an underwater journey, sunset cruise, or seasonal whale watch cruise. Feel free to follow us on social media at #atlantishawaii. A hui hou (until next time).
Translated by OpenAI
This experience was really cool and very informative. Our daughters loved it and they were excited every second of the trip. We saw fish, turtles, sharks, ships, sting rays and planes! We will come back and jump on again to discover more
Bring snacks and have fun!
Aloha ! We are thrilled to hear you enjoyed your deep-sea adventure with Atlantis Adventures. We love hearing about our guests experiences, and we are happy that you and your daughter had a memorable one. We hope we have the pleasure of hosting you again. Mahalo for taking the time to write a review!
Riding in a submarine and seeing the underwater world was an exciting experience for both adults and children. The kids especially seemed to enjoy understanding the differences compared to an aquarium during the boarding process. Additionally, the friendly staff made it a fun experience.
潜水艦に乗り海底海中を見れるのは大人も子供もドキドキ経験でした。特に子供たちは水族館との違いを乗船過程で分かったようで楽しんでいました。それとスタッフのフレンドリーな対応が楽しかったです。
Don't forget to prepare in advance to listen to the Japanese announcements on your smartphone. And indeed, prices are high due to the weak yen.
スマホで日本語アナウンスを聞くのに事前の準備をお忘れなく。そしてやはり円安で値段が高いなぁです。
Translated by OpenAI
The beautiful ocean and Diamond Head. Just seeing the buildings of Waikiki from the boat felt great. I couldn't see the seabed very well through the glass, though.
綺麗な海とダイヤモンドヘッド ワイキキのビルを船から見るだけでも気持ち良かった
ガラス越しに海底はそれほど見えなかったかな
Translated by OpenAI
I took a taxi to Hilton Hawaiian Village, which was fine, but I was nervous because I didn't know where the meeting place was...
I think it would be reassuring to have prior information like, "After passing through the hotel entrance, there will be a boat docked towards the beach."
On the 10:00 trip, even at a depth of 30 meters, it was bright, and I could see many fish, which was a lot of fun! I was hoping to see a honu (sea turtle), but unfortunately, that didn't happen... Since my elderly mother was with me, we didn't do any marine activities, but it was great to be able to explore underwater in a submarine, which is something you can't easily experience in Japan.
ヒルトンハワイアンビレッジまでタクシーで向かったのはいいのですが…
集合場所がわからずドキドキしました。。
「ホテルの入り口を抜けて、ビーチに向かった所に船が停まっている」
などの事前案内があったら安心だと思う。
10:00の便で、海底30mでも明るく
たくさんの魚が見れてとても楽しかった♪
ホヌに会えるのを願ってましたが…叶わず。。
高齢の母も一緒だったので、マリンアクティビティは一切なかったので、日本ではなかなか体験できない潜水艦で、水中散策ができたのでよかったです。
アロハ、レビューを共有していただきありがとうございます。あなたとお母様が私たちの最新鋭の潜水艦で海洋生物を見ることを楽しんでいただけたことを嬉しく思います。ご不便をおかけしたことを心よりお詫び申し上げます。貴重なフィードバックを感謝し、私たちのリーダーシップチームとレビューを共有しました。すべてのお客様に楽しい体験を提供できるよう努めてまいります。改善すべき点についての詳細を共有していただき、マハロです。
Aloha, and thank you for sharing your review. We are happy you and your mother enjoyed seeing marine life aboard our state of the art submarine. We sincerely apologize for any inconvenience you experienced. We appreciate your valuable feedback, and have shared your review with our leadership team as we hope to offer all of our guests an enjoyable experience. Mahalo for sharing the details about areas that we may improve.
Translated by OpenAI
It was a bit cramped, but there wasn't any shaking, and there were lots of cute fish at the artificial reef, making for a very meaningful time. However, I probably wouldn't go on it a second time. The boat to the submarine was nice too! I definitely recommend it.
ちょっと狭いけど特に揺れたりすることもなく人工魚礁に可愛い魚が一杯でとても有意義な時間でした。
でも二回乗ることはないかな
潜水艦までの船も良かったね～
けっこうお勧めてすよ
アロハ！
レビューを共有していただきありがとうございます。アトランティスアドベンチャーズで海の下100フィート以上を探検して楽しんでいただけたと聞いて嬉しいです！お言葉に感謝いたします。
将来、私たちの潜水艦やアトランティスクルーズのマジェスティックに乗って、再びアトランティスの冒険をお楽しみいただけることを心より願っています。水中の旅、サンセットクルーズ、または季節のクジラ観察クルーズなどをご用意しています。
ぜひ、#atlantishawaiiで私たちのソーシャルメディアをフォローしてください。アフイホウ（次回まで）。
Aloha!
Thank you for sharing your review. We're delighted to hear you enjoyed exploring over 100 feet under the sea with Atlantis Adventures! We appreciate your kind words.
We hope to have the pleasure of welcoming you back in the future aboard one of our submarines and/or the Majestic by Atlantis Cruises for another Atlantis adventure; an underwater journey, sunset cruise, or seasonal whale watch cruise.
Feel free to follow us on social media at #atlantishawaii. A hui hou (until next time).
Translated by OpenAI
It's a submarine journey that you can't experience anywhere else in Japan. I was able to capture a photo of a sea turtle. I was very lucky.
日本国内では体験のできない潜水艦の旅です。
ウミガメの姿が写真に収めることができました。
とてもラッキーでした。
Translated by OpenAI
It was a fish similar to a flatfish, so I wished we could have changed spots more often with the fish finder. I really think Japanese fishing boats are the best. It's perfect for sightseeing.
カワハギ的な魚だから魚探で見れてもっとポイント変えてほしかったです。やっぱ日本の釣り船が最強と思いました。観光には最高です。
Thank you for your review! We are very pleased to hear that you enjoyed the fishing experience from a sightseeing perspective. We understand your desire to see fish like the flathead using a fish finder, but our bottom fishing casting techniques are specially designed to increase the chances of catching these unique fish. We appreciate your feedback and look forward to seeing you on another adventure!
レビューありがとうございます！釣り体験の観光面もお楽しみいただけたご様子で大変嬉しく思います。カワハギのような魚を魚群探知機で見たいという気持ちはわかりますが、私たちの底釣りのキャストテクニックは、これらのユニークな魚を捕まえる可能性を高めるために特別に設計されています。フィードバックに感謝いたします。また別の冒険でお会いできることを楽しみにしています。
Translated by OpenAI
We experienced this on the day we arrived in Hawaii.
We participated in a tour that lasted about two and a half hours, and we were the only Japanese people there. We took a boat to the location of the submarine, and on the way, we encountered turtles and dolphins.
We moved to the submarine and began our dive. The underwater scenery was very beautiful and had high visibility, with many sunken ships and planes. The interior was cool and comfortable. There were also bags available on the submarine for anyone who felt unwell.
All the explanations were in English, but I didn't think it was very necessary.
We smoothly handed our Veltra voucher to the receptionist.
ハワイ到着日に体験しました。
2時間半程のツアーに参加し日本人は私達だけでした。
潜水艦の場所まで船で行き、そこまで行くのに亀やイルカに出会うことが出来ました。
潜水艦に移動し、潜水。
海の中はとても綺麗で透明度が高く、沈没船・飛行機など沢山沈んでいました。
室内は涼しく快適でした。
気分が悪くなった人用に袋も潜水艦には完備してありました。
全て英語の説明でしたが、あまり必要ではなかったと思います。
ベルトラのバウチャーを持って受付の人にお渡しスムーズに行けました。
Translated by OpenAI
It would be nice if the back ground music was not exist. Since the sailing time only with soft wave sound, would be my best prefered environment.
Best thing we could do !! Very lucky to see turtles and dolphins !!
