All Reviews for Wheelchair Accessible

There are several companies that offer shuttle services, but I believe Roberts is the only one that operates 24 hours. Most of the drivers do not speak Japanese, but since they only take you to the airport, it's usually not a problem even if you don't understand English. For those who do speak English, it's enjoyable to communicate casually with the drivers.

シャトルサービスを行なっている会社はいくつかありますが、24時間対応はロバーツさんだけだと思います。ドライバーさんは日本語が喋れない(分からない)方がほぼですが、空港まで送って頂くだけなので通常は英語が分からない人でも問題ありません。
英語が分かる方は気さくにドライバーさんとコミュニケーションが取れるので楽しいですよ。

Our guide was a funny and informative guide. Henry made our morning and drive back in the evening enjoyable!!!

Our tour bus guide was very friendly and knowledgeable about many aspects of Hawaii's history. He got us to all the tour destinations with just the right amount of time at each location. Thanks for the Hawaiian language lesson as well.

There is a counter right next to the exit, which is easy to find. They also provide support in Japanese. The driver speaks English, but when you arrive at the hotel, they announce the hotel name loudly. There are only a few hotels where they drop you off, so it doesn't take long, making it convenient. Above all, it was cheap and easy.

出口を出てすぐ横にカウンターがあり、分かりやすいです。
また、日本語で対応してくれます。
ドライバーは英語対応ですが、ホテルに到着するとホテル名を大きな声で言ってくれます。
降ろして行くホテルも数カ所くらいなので、ダラダラと時間がかからず、便利でした。
何より、安くて楽チンでした。

I had a hard time making a reservation, but I was able to do it thanks to the advice from Roberts. I really appreciated it.

なかなか予約ができなかったのですが、ロバーツにとアドヴァイスいただきできました
ありがたかったです

I used this service on the bus back to the airport from Honolulu.

It mentioned "English guidance," and I felt a bit anxious despite hearing English throughout the trip, but I decided to book after reading the reviews.

The bus arrived at the hotel on time, and after a quick confirmation of names, we boarded.

Fortunately, it seemed our hotel was the last stop, so it was a non-stop ride from the hotel to the airport.

The ride was comfortable, and I highly recommend it!

ホノルルから空港へ向かう帰りのバスで使用しました。

「英語での案内」と記載で、この旅中いくら英語を聞いてる中でも少し不安でしたが、クチコミを見て申し込み。

ホテルへ時間通りにバスが到着し、
名前の確認等簡単なやりとりをして乗車。

ラッキーなことに私たちのホテルが最後の立ち寄りホテルだったようで、ホテルから空港までノンストップでした。

乗り心地もよく、オススメです！

I had a hard time joining the other guests and ended up waiting for a while with a staff member in a yellow aloha shirt. After about 20 minutes, I was finally guided to the microbus. Both the staff and the driver were very kind and pleasant.

他のお客さんとなかなか合流できず、黄色いアロハの係員の方としばらく待つハメになりました。２０分くらい待ってからようやくマイクロバスに案内されました。係の方も、ドライバーの方も、とても親切で感じは良かったです。

At Honolulu International Airport, a considerable number of travelers were divided among several buses and sent to hotels in different districts. Since it was the hotel farthest from Waikiki, I expected it to take quite a while, but despite some minor traffic, we arrived surprisingly quickly and smoothly. The service felt experienced, and I felt safe and secure during the ride.

ホノルル国際空港では、結構な人数の旅行者を何台かのバスに振り分けて、地区ごとのホテルに送ってもらえました。
一番ワイキキから離れたホテルでしたので、相当時間がかかると思っていましたが、若干の渋滞には巻き込まれましたが、案外早くスムーズに到着できました。
手慣れた感じで、安心安全に送っていただけました。

My flight was at 10:55, but perhaps due to traffic considerations, the pickup was at 7:00. I was transported along with a couple from Sydney. We had a lively conversation about our travels and arrived at the airport comfortably before 8:00 without getting caught in traffic. The driver was kind and drove safely, allowing me to ride with peace of mind.

10時55分のフライトでしたが、渋滞対策だったのでしょうか、7時のピックアップでした。
シドニーからのご夫妻と一緒に送っていただきました。
旅の話に花が咲き、渋滞に巻き込まれることなく、8時前に空港に悠々到着しました。
ドライバーさんもやさしく安全運転で、安心して乗車することができました。

A person was waiting for me at the airport exit. I felt relieved. Also, the driver was kind. Thank you again.

空港出口でかかりの人が出迎えてくれました。安心しました。また、送迎の人も親切でした。又、よろしくお願いします。

I used the round-trip service between Honolulu Airport and the hotel. During the departure from the airport, for reasons I don't know, the vehicle returned to the original point after departing, which took a bit of time, but there were no major issues, and I was picked up almost on time.
As for the cost, it was very reasonable since the fare included the tip. I did give a small tip to the driver who helped with loading and unloading my luggage, as I think it's a matter of courtesy.

　ホノルル空港とホテル間で往復利用させていただきました。空港からの出発の際には、事情は分かりませんが、発車後また元の地点に戻ったりでやや時間が掛かりましたが、大きな問題もなく、ほぼ時間通りに送迎してもらえました。
　料金的にも、運賃にチップ込のお値段ですから大変リーズナブルで良かったです。荷物を載せたり降ろしたりでお世話になった運転手さんには、気持ちだけのチップはお渡ししましたが、これは礼儀かなと思っています。

Upon arriving at the airport, a staff member came to greet me, and while I was waiting for the shuttle, I wondered what was going on since there was no one else around. To my surprise, I was the only one!

I felt a bit guilty being alone in the spacious vehicle, but it was comfortable, and the price was very reasonable, so I thought I would definitely use this service again.

This time, I made a reservation right away for my trip to support my friend participating in the Honolulu Marathon. Thank you very much!

当日は空港に到着時、係員の方がお迎えに来てくださり、シャトルが来るまでの間、私以外に誰もいなかったので、どうしたのかしら？と思っていたら、なんと！私一人でした。
広い車内に私一人で、申し訳ないような感じでしたが、快適でしたし、料金も格安でしたので、また利用させていただこうと思いました。
今回、ホノルルマラソンに出場する友人の応援で、渡ハの際にもさっそく予約させていただきました。どうぞよろしくお願いいたします。

This tour made us reflect on the significance of this sacred memorial for all
armed forces and what they do to keep us safe. We could reflect on the fact that people forget themselves and do whatever it takes in a time of need and unite toward a common goal. This site is not just about the US but about all nations of the world coming together to strive for peace.

Thanks Jason for making our day a memorable one. The places we visited, the spots we stopped at and the information imparted by you was great.
The Polynesian Cultural Centre was worth this visit and more as we couldn't fit everything into 1/2 day. The students from the university were very grateful to their visitors but we were grateful to them for sharing their various cultures with us.
Dinner was great and the Breath of life show was superb.

Even though I am not a tourist and have lived in Honolulu for almost three years, the circle island tour with Polynesian Adventure Tours was amazing to say the least. I had already been to most of the places we visited on the tour, but on that day I saw the island in a different light. Nothing like learning about Hawaii from a native Hawaiian guide! He was a human encyclopedia of information and facts. Culture, history, flora, fauna, movie set locations—he knew it all.

What specifically impressed me is when our guide talked about Captain Cook’s death. Many sources say that this European sailor might have been eaten by the natives. Our guide shared, however, that Hawaiian people never practices cannibalism. After Cook’s death his body was treated the same way a body of a local chief would be treated—the flesh was burnt but the bones remained intact for further burial. So, upon requesting their captain’s body, Cook’s team was issued a bag of bones, which made them automatically assume he had been eaten.

I would highly recommend the circle island tour to anyone wanting to see Oahu’s beautiful nature and also learn more about its history and culture. This tour will definitely broaden your horizons. I am thankful I had the opportunity to go!

It was a pickup in front of the hotel, and when I was unsure, the driver kindly backed up to bring the entrance right in front of us. Thank you very much for that. Also, I appreciate the effort the driver made to explain that the drop-off point at the airport had changed. The driver was a large person, but the service was attentive and very good.

ホテル前でのピックアップでしたが、解らないでいたら　わざわざ私たちの目の前まで乗車口が来るようにバックしてもらい大変ありごとうございました。また、空港での降り口も以前と変ったよと解らない私に一生懸命してくれて感謝です。大きな体格の運転手さんでしたがサービスは細やかでとても良かったです。

The bus didn't arrive even 40 minutes past the scheduled departure time, so I was really worried. Although I made it in time for my scheduled flight, I think the delay was too much.

予定の乗車時間40分過ぎても、バスが来なかったので、本当に、心配になった。予定の飛行機に乗る時間には、間に合ったものの、遅れすぎだと思う。

I was anxious because I didn't understand Japanese, but the bus arrived without any problems, and I safely reached my destination, so I was glad.

日本語がわからないので、不安だったが、問題なく、バスが来て、目的地まで安全に到着したので、良かった。

I arrived in Honolulu and it took about an hour for immigration, which made me quite anxious. However, the staff were very kind, and I was able to take a taxi without any issues.

Honoluluに到着して入国審査に1時間ほどかかり、とても焦りましたが遅れても担当の方が親切にしてくださり、無事にタクシーに乗ることができました。

Since my friend couldn't pick me up from the airport due to work, I used a shuttle service for the first time. Among several companies, I chose this one because they accommodate up to five groups. I shared the ride with three newlywed couples from Korea, an elderly couple from Australia, and myself, and the wait time wasn't too long. We chatted with each other and arrived in the center of Waikiki. The driver was a woman who cheerfully explained various things about the city while driving through the center. Since taking a taxi alone can be quite expensive, I think I will use this service again if I have the opportunity.

友人が仕事で空港に迎えに来られない為、初めて送迎シャトルを利用しました。何社かある中で最大5組までということでこちらに決めました。韓国人の新婚さん3組とオーストラリア人の老夫婦と、私の5組で待ち時間もそれほど長くなく同乗者の方と世間話をしながらワイキキ中心部に着きました。ドライバーは女性の方で、中心部を走りながら気さくにいろいろ市内について説明してくれました。ひとりだとタクシーも割高なので、機会があればまた利用しようと思います。

I used the shuttle service from the airport to the hotel. The airport counter was easy to find, and everything went smoothly, which made me very satisfied. I would definitely like to use it again.

空港からホテルまでの送迎で利用しました
空港の窓口も分かりやすく、すべてスムーズにいき大変満足できました。
またぜひ利用しいです。

Although it was an early morning flight, they arrived at the hotel right on time. It's difficult to arrange a taxi at such an early hour, so this option is not only affordable but also highly recommended!

早朝便でしたが、ホテルにきっちり時間通りに来てくれました。朝早い時間はタクシーの手配も大変ですし、これなら値段も安いしオススメです！

The day before, I requested a change in the pickup location, and they responded promptly. On the day of the flight, they arrived about 10 minutes late, but it wasn't a problem at all, and there were no issues with the subsequent flight.

前日に、送迎場所を変更してもらったが、速やかに対応してくれました。当日、１０分程度遅れてきたが特に問題なく、その後のフライトにも全く問題はなかったです。

Although we were at the designated hotel street as mentioned beforehand, the driver was 20 minutes late. When he finally arrived, he said, "It was on the other side of the street, but I'm glad I could pick you up." Since he was speaking in English and seemed to be in a hurry, I just apologized. There were already three groups in the vehicle, and after picking us up, he mentioned that he would pick up three more groups. The foreigner in the front seat was checking the time and seemed worried about missing his flight. We had plenty of time, and since we were in Hawaii and the driver was a friendly young man, we were generally quite satisfied.

事前に書いてあったホテルの指定ストリートにいるも、20分遅れても来ず来たら「反対側のストリートだったんだよ、ピックアップできてよかったけどね」というドライバーに英語だし急いでいるようだからそのまま謝った。既に3組乗っていたが私達を乗せた後に「更に3組ピックアップするよ」と言っていて、前の席の外人は時計を見て飛行機時間がなさそうだった。私達は余裕があったし、ハワイだし、ドライバーは愛想がいい青年だったので、普通に満足高めです。

An elderly Japanese woman welcomed us at the reception, draping a shell necklace around my neck and saying, "Welcome to Hawaii." I felt a bit anxious on my first trip to Hawaii, but it was comforting since she spoke Japanese. The driver was Hawaiian, and there were five Japanese groups in the van, four of which were staying at the same hotel, so we arrived at the hotel quickly.

日本人の年配女性が受付してくれて、貝のネックレスを首にかけて「ハワイへようこそ」といってくれる。初ハワイで不安があるが、日本語だし楽。ドライバーはハワイアンだが、日本人5組乗って4組は同じホテルだったのですぐにホテルへ到着。

I forgot to make arrangements and ended up booking at the last minute, but you responded and came to pick me up on time. I would like to use your services again next time.

手配を忘れてしまい、直前の予約になってしまいましたが、ご対応頂き時間通りに迎えにきて頂きました。次回以降も、また活用させていただきたいと思います。

The person waiting for you at the airport speaks Japanese, but the driver does not speak any Japanese at all. They will take you as scheduled, so I don't think there will be any problems, but if you have concerns, I recommend a Japanese-speaking transfer service.

空港で待っていてくれるかたは日本が話せますが、ドライバーの方はまったく日本語が話せない方でした。予定とおりに送ってくれるので、まったく問題はないと思いますが、不安がある方は日本人専用の送迎をお勧めします。

I arrived from a remote island, but they came to pick me up properly and helped with my luggage pickup. They even delivered me right to the front of the hotel.

離島からの到着でしたが、しっかりと迎えにきていただき、荷物ピックアップも手伝ってくれました。ホテルまでも正面まで送り届けて頂けました。

The reception area was easy to spot, and Mr. Hawaiian, wearing a bright yellow aloha shirt, was also easy to recognize. His cheerful and fun conversation eased the fatigue from my travels. I will use this service again on my return!

受付場所もすぐ目につき、担当のMr.ハワイアンも目印の黄色いアロハですぐわかり、陽気で楽しい会話に旅行の疲れも和らぎました。帰りも利用します！

The waiting time was overwhelmingly shorter than other travel companies I have used before, and it was very convenient. I would like to use it again.

以前利用した他の旅行会社さんよりも待ち時間が圧倒的に短く、大変便利でした。また利用したいと思います。