All Reviews for Wheelchair Accessible

I was told by the driver on the way there that they would come to pick me up here, so I waited, but it seemed to be a misunderstanding. The driver for the return trip said, "That's not right!!!" After explaining the situation, they understood, but I felt sorry for the Western passengers who had to wait.

行きのドライバーさんから、ここに迎えに来るから、と言われたところで待っていたら、違ったようで、帰りのドライバーさんから、違うよっ！！！と言われました。事情を説明したら分かってもらえましたが、同乗の欧米人？をお待たせしたようで申し訳なかったです。

I was disappointed that I couldn't enter Hanauma Bay, which I had been looking forward to (I would have liked more detailed information online indicating that entry might not be possible even on days other than Tuesday). The town on the North Shore felt quite run-down, and others around me also said there wasn't anything particularly impressive. I would have preferred to visit the site of the Pearl Harbor attack, or I had heard from friends that the train at Dole was really nice, so I wished I had more time to ride the train there. The guide was very entertaining (though it was a bit disappointing that there were many advertisements for accessories).

The Polynesian Cultural Center was good. I appreciated how hard the students worked to explain things. I understood the drama-style shows somewhat in English, but I think I would have enjoyed it more if the guide or students had explained a simple story in Japanese beforehand. Since it was outdoors, even at night it felt hot and a bit long. The final fire show was spectacular and very moving.

期待していたハナウマ湾にはいれなくてガッカリでした（ネットの詳細に、火曜日以外でもはいれない可能性がある旨の説明がほしい）、ノースショアのタウンはさびれた町というかんじで格別感動するところはないと周りの人達も言っていた、それよりも、真珠湾攻撃の場所を見学したかった、又はドールの汽車がとてもいいと友達からきいていたので、ドールで汽車に乗る時間がほしかった。ガイドさんはとても面白い方でした（アクセサリーの宣伝が多いのがちょっと残念でしたが）
ポリネシア文化センターは良かった。学生さんたちがとても一生懸命説明してくれるのが好感もてた。ドラマ仕立てのショーはすべて英語で何となくわかったが、事前に簡単なストーリーを日本語でガイドさん又は学生さんが説明してくれてばもっと楽しめたと思う、野外なので、夜といえども暑くてちょっと長く感じた。最後のファイヤーショーは圧巻でとても感動した。

I was glad that they picked me up on time. Since the tip was included, I could relax during the ride.

ピックアップ時間通りに迎えに来てもらって良かったです。
チップも込みなので、安心して乗っていられました。

Throughout the afternoon, we went around to various places, and while the guide was very diligent in providing information, we only spent about 10 to 15 minutes at each location. If you need to use the restroom, that time is quickly up. When you have kids with you, it’s hard to move around, so there were times we didn’t get off the bus. I think it might be better to focus on fewer points of interest. The jewelry shop might not be necessary. The Polynesian Cultural Center is sufficient to visit in the afternoon. The buffet for lunch and dinner has almost the same offerings, so one visit is enough. They sell a variety of food. The last show ends at 9 PM, so it gets late, but the show was wonderful.

午後中、あちこち回るんですが、ガイドさんは一生懸命案内してくださるけど、一箇所10分とか15分とか、トイレ行ったら終わり。子供連れてると動けないので、降りなかった時も。ちょっと、ポイントを絞っても良いかと思います。ジュエリーショップは、不要かな。ポリネシア文化センターは、午後からで十分。ビュッフェは夜と昼、ほぼ同じ中身ですから、どちらか一回で良いと思います。何でも食べるもの売ってます。最後のショーが終わると21時なので、夜遅くなるけど、ショーは素晴らしかったです。

They were at the luggage pickup location and found it right away! I really appreciate them carrying my heavy luggage without a hint of displeasure.

荷物の受け取り場所にいてくれて、すぐに見つけてくれました！
重い荷物を嫌な顔一つせず運んでくれて大変感謝です。

The guide was really great. At first, the makeup was so impressive that the kids were surprised, but thinking of it as a way to entertain the participants, it was a very service-oriented approach.

I was a bit surprised to receive sales at the black coral store, but I’m glad I bought something.

The Tonga zone at the Polynesian Cultural Center was very interesting. Now, I regret not raising my hand...

ガイドさんがとっても良かったです。
最初はすごいメイクだったので、子供もびっくりしていましたが、
参加者を喜ばせるための仕掛けだと思うと
とてもサービス精神のある言い方でした。

黒サンゴの店で販売を受けたのはちょっとびっくりしましたけど
買ってよかったと思っています。

ポリネシアン文化センターではトンガのゾーンがとっても面白かったです。
今となっては、手を挙げていればよかったと後悔しています・・・

I was able to experience the various cultures of the Polynesian islands firsthand. My middle school and elementary school children were also delighted to enjoy the world of Samoan movies.

ポリネシアの島々の様々な文化を生で体験できました。中学生と小学生の子どももサモアの映画の世界を満喫できたと喜んでいました。

The hotel's location was right in the middle of Waikiki, so our arrival time was a bit delayed. The bus is easy to understand, making it easy to find.

ホテルのロケーションがワイキキの真ん中だったこともあり、到着時間が少し遅れました。バスはわかりやすいため、見つけやすいです。

I was taken from Honolulu Airport to Outrigger Beach, and although it was a shared ride, it was comfortable and great. The wait time was short, and I definitely want to use it again next time.

ﾎﾉﾙﾙ空港からアウトリガービーチまで乗せてもらいましたが乗り合いでしたが快適でよかったです。待ち時間も少なく次回もぜひ利用したいと思いました。

The scheduled pick-up time had passed, and I was quite anxious when a car from another tour company, Roberts, arrived. When I explained the situation to the driver, he called the assigned driver and informed me that they were delayed due to traffic but that everything was fine. Thanks to that, I was able to wait with a bit more peace of mind, but in the end, I waited for nearly 30 minutes. It was quite nerve-wracking, but for some reason, the driver was very cheerful, and the atmosphere in the car was very pleasant; everyone seemed to be having a good time (we were the only two Japanese people).

迎えの予定時間を過ぎても車が来ず、かなり不安になった時に別ツアーのロバーツの車が。
ドライバーの方に事情を話すと担当のドライバーに電話をしてくれて「渋滞で遅れているけど大丈夫」とのことでした。
おかげでやや安心して待つことが出来ましたが結局30分近く待ちました(^^;
かなりドキドキさせられましたがなぜかとても陽気なドライバーさんで車内はとても和やかで皆さん楽しそうでした（日本人は私たち二人だけでした）

The pickup time was perfect. Since I registered my flight number, they stopped and dropped me off at each airline without me having to say anything. The shuttle was spacious and comfortable.

ピックアップ時間もぴったり。
便名を登録しているので何も言わなくても
航空会社毎に止まって降ろしてくれます。
大きめのシャトルで快適でした。

The tour is very educational. We enjoyed it very much. Larry, our bus driver, made it exciting and entertaining. So I'd like to thank them for a great time!

Our tour guide was awesome - very informative and entertaining tour. Pearl harbor was amazing, our only disappointment was that the navy wouldn't let us onto the Arizona memorial due to "high winds".
Highly recommended tour!

I requested a transfer from Honolulu Airport to the hotel. I thought it would be smoother and more efficient with a small group rather than going through a travel agency, but the pickup car didn't arrive for 40 minutes. When it finally did arrive, it still didn't leave and waited for other passengers from different flights before departing. There was way too much waiting time! Time is money.

ホノルル空港からホテルへの送迎をお願いしました。
旅行会社にお願いするよりも、きっと、少人数でスムーズ、無駄な時間がないかと思いましたが、到着40分も迎えの車は来ない、ようやく来たかと思ったら、まだ出発せず、他の便⁉︎のお客さんをまってから出発。待ちぼうけの時間がありすぎ‼︎時は金なり。

The driver Patrick was nice and the tour in the city interesting. At pearl Harbor we were very disapointed cause the boat could not let us go on the arizona monument due to the wind !! That was our purpose to see it and the deception was high..

The morning departure had an early meeting time, but it was on schedule. Since we arrived at the airport a bit early, I think it's fine to be about 30 minutes late.

午前便で朝早い集合でしたが、時間通りでした。
空港到着が気持ち早いので、30分くらい遅くても良いと思います。

Every time I travel to Hawaii, I either use a round trip or go from Waikiki to Honolulu Airport. This time, I used a rental car from Honolulu Airport to Waikiki, so I used it for my return. If you enter your departure time from the airport, the confirmation email will include the pickup time, which is convenient because you don't have to calculate when to head to the airport yourself. They always arrive on time, so it's reassuring!

毎回、ハワイの旅行の時は往復かワイキキからホノルル空港のどちらかを利用します。今回はホノルル空港からワイキキはレンタカーを利用したので、帰りに利用しました。帰りの空港からの出発時間を入力しておけば、予約確定のメールにピックアップの時間が記載して有るので、自分で空港に向かう時間などを計算しなくて済むので便利です。毎回時間通りに迎えが来てくれるので安心ですよー。

Airport transfer
It was to Hawaiian Airlines, but the drop-off point was a bit unclear. However, it was within an acceptable range...!

I think it was good that they drove safely!

空港までの送迎
ハワイアン航空までだったのですが、降ろしてもらったところがわかりにくかったのですが、仕方ないかなというくらい、、、許容範囲でした！

安全運転で良かったと思います！

The guides and drivers may only speak English, but it is not particularly inconvenient. They are very kind.

案内の方、ドライバーさんともに英語しか話せないこともありますが、特に不便はありません。とても親切です。

We went on a hot day on our honeymoon. It was very interesting to hear about the history

Best way to see the Island from a birdseye view. From the time we were picked up at our hotel until we returned everyone was very friendly and helpful. Darren was our pilot and was very informative of the entire island. Gave each side of the helicopter a great view and time for photos as we traveled.

I arrived at Honolulu Airport on a domestic flight from the Big Island at a somewhat awkward time in the evening, so I wasn't sure where to meet and ended up searching for about 15 minutes. However, I managed to find the person in the yellow aloha shirt and was able to board safely. (They didn't have a sign, so I had to approach them.) There were just the two of us in a medium-sized bus, and we were taken directly to our hotel. The driver was a very cheerful American who spoke English, Japanese, and Korean, and we had a great time chatting in the car! I hope to see them again. I will use this service again!

ハワイ島から国内線で夕方の中途半端な時間にホノルル空港に到着したため、待ち合わせ場所がよくわからず15分くらい探してしまいましたが、黄色のアロハシャツの方をなんとか見つけ無事に乗車できました。(プレートは持っておらずこちらから話しかけないとダメでした。)中くらいのバスに私たち２人だけで直でホテルへ送っていただき、運転手さんも英語・日本語・韓国語を話せるとても陽気なアメリカ人の方で、車内でずっと楽しくおしゃべりしました♪またお会いしたいな〜と思うくらいです。また利用します！

This time, I booked a flight to the Big Island of Hawaii departing at 9:30 AM, but it seems there are few people who can go to the airport at that time, so the meeting time in front of the hotel ended up being at 6:00 AM. I arrived around 6:30, and it was quite difficult to pass the time inside the airport.

今回は朝9：30発の飛行機でハワイ島に行くために予約したが、この時間帯に空港に行かれれる人が少ないようで、ホテル前の集合時間がなんと早朝の6：00になってしまい、6時30頃には到着。空港内での時間つぶしが大変でした。

The area around Waikiki has many one-way streets, so it's helpful that they drop you off at the hotel entrance, but it took a long time to get to the hotel in the back because of the detours. Since it was a hostel near Kuhio Beach, I was prepared for it to be the last stop, but I thought it would be nice if we could arrive a bit earlier to save some time.

ワイキキ周辺は一方通行が多いので、ホテルの入り口まで送って下さるのは助かるのですが、裏手のホテルに行くのに遠回り遠回りで時間がかかっていました。
クヒオビーチ付近のホステルだったので最後になるのは覚悟していましたが、もう少し早くつけると時間的ロスも少ないのになと思いました。

I used the round-trip service. When I arrived at the airport and went to the Roberts Hawaii booth, there was a Japanese-speaking staff member who quickly guided me to the shuttle bus. The female driver didn't seem to speak Japanese, so she remained silent all the way to the hotel, but I felt there was no waiting time and the driving was smooth and safe.

For the return trip, I only waited about 7 minutes for the pickup at the hotel. There was said to be traffic, but I felt reassured as we arrived at the airport with plenty of time to spare. The air conditioning in the vehicle was effective, so I felt it was necessary to have a light jacket.

On the outbound trip, I was even given a shell necklace, and I think there are no issues at all if you're simply requesting transportation between the airport and Waikiki. If I have the chance again, I would consider using this service.

One thing to be careful about is that since I used Hawaiian Airlines this time, I was dropped off at their entrance for the return trip. However, the baggage check for flights to the Hawaiian Islands and the mainland U.S. was right in front, while the baggage check for international flights, including Japan, was a bit further back (to the left) from where I was dropped off. In the end, I ended up wandering around and had to ask a staff member in English, so I can't help but think it would have been clearer if they had just mentioned it from the start.

I didn't pay any extra tip since it was included.

往復利用しました。
空港についてロバーツハワイのブースに行くと、日本語スタッフがいたのですぐにシャトルバスまで案内してもらいました。ドライバーの女性は日本語は話せないようでホテルまでは終始無言でしたが、待ち時間も無く安全運転でスムーズに感じました。
復路でのホテルへのお迎えも7分ぐらいしか待ちませんでした。渋滞してたそうですし、空港にもかなり余裕を持って着けたので安心でした。車内は冷房が効いていたので、羽織りものは必須だと感じました。
往路では貝殻のネックレスもかけていただきましたし、単に空港⇔ワイキキ間の送迎を頼むのなら全く問題無いと思います。もしまた機会があったらお願いすると思います。

1点だけ気をつけるとしたら、今回ハワイアン航空を利用したので復路ではそちらの入口で降ろして貰ったのですが、ハワイ諸島やアメリカ本土行きの手荷物預かり所が正面にあり、日本含む諸外国の手荷物預かり所は降ろして貰った所より若干奥(左側)に進まないといけませんでした。結局ウロウロしたあげく係員に英語で質問するハメになったので、最初から一声かけてくれれば分かりやすかったのに〜と思わないでもないです。

チップは込みとのことなので特段払いませんでした。

The expression "silent driver" was spot on. It was neither good nor bad, neither kind nor unkind. It felt like being transported from point A to point B.

「無口な運転手」という表現がピッタリでした。
良くもなく、悪くもなく、親切でも不親切でもない。
A地点からB地点まで運搬された感じ。

Tour guide was fantastic and we saw many, many memorable places on the island!

I waited a little at the airport, but there were no particular issues with the transfer to the hotel. If I have the chance, I would appreciate it again!

空港で少し待ちましたが、特に問題なくホテルまで送迎していただきました。機会がありましたらまたよろしくお願いします！

Last time, I had to wait quite a bit at the airport, but this time they were punctual for the pickup and provided a comfortable ride. The driving was careful and pleasant. I would like to use their service again.

前回は空港でかなり待ちましたが、今回はピックアップの時間に正確で快適に送っていただきました。運転も丁寧でしたし快適でした。また利用したいと思います。

The pickup was on time and I was comfortably taken to the airport. The driving was careful and pleasant. I would like to use this service again.

ピックアップの時間に正確で快適に空港まで送っていただきました。運転も丁寧でしたし快適でした。また利用したいと思います。