All Reviews for Wheelchair Accessible

I was told to wait here and sat on a bench when a large bus stopped right in front of me! I thought, "No way this is my bus," but when I was told to get on, it left immediately!
Two more people got on along the way, but with only four of us in the big bus, I felt a bit guilty. However, I was glad that I didn't have to wait and that I was taken to the hotel quickly in the spring tide.

こちらでお待ちくださいといわれてベンチに座っていたら、目の前に大きなバスが止まった！まさかこのバスじゃないだろうと思ったら、どうぞ！と言われて乗ったらすぐに出発！
途中で2人乗ったが、大きなバスに4人だけで、申し訳なく感じだが、特に待つこともなく、春潮にホテルまで連れて行ってもらえて、よかった。

We were picked up on time. The driver was pleasant, and the spacious vehicle allowed us and an elderly couple from Dallas to ride comfortably. With the driver's skillful atmosphere creation and conversation, we arrived at the airport in no time. On the other hand, the shuttle we took from the airport had a bit of a wait and guidance issue, but based on this experience, I will use their service again next time.

時間通りにピックアップ頂きました。ドライバーさんの感じも良く車内はダラスから来られてた老夫婦と我々の４名とゆったり乗れたのに加え、巧みな雰囲気づくりと会話で’’アッ’という間に空港に到着しました。一方、空港から送ってもらったシャトルは、案内、待ち時間にチョイト、、の感じがありましたが、この体験で次も利用させてもらいます。

The driver was a fun person, very pleasant and kind. The car was full, but it was clean and comfortable inside.

ドライバーさんは楽しい方で、とても感じよく親切でした。
車内は満席でしたが車内はきれいで快適でした。

A person who was good at Japanese guided me to the bus stop, which made me feel relieved. However, it was crowded, so the bus took a while to arrive, and I felt like I waited quite a bit.

日本語の上手な方が乗り場まで案内してくれたので安心でした。
ただ、混んでいたのでバスがなかなか来ず、結構まったような気がしました

Right on time. A friendly and cheerful driver welcomed us with a loud voice.
I wasn't too impressed with the shuttle bus on the way there, but the return trip was much better thanks to the cheerful and kind driver.
Thank you!

時間ピッタリ。声が大きく親切、ノリノリのドライバーさんが出迎えてくれました。
行きの送迎バスの印象はイマイチだったのですが、帰りは陽気で親切なドライバーさんで印象がだいぶ変わりました。
ありがとうございました！

Unfortunately (or fortunately?), it seemed that the president was in town that day, causing quite a traffic jam. The bus was moving so slowly... It took over an hour to get from the airport to the hotel. I was also concerned that if I hadn't mentioned I wanted to go to this hotel, the bus might not have stopped. Anyway, it was quite nerve-wracking... I barely made it for hotel check-in. Also, since it was a domestic flight from the Big Island, I was the only Japanese person on board. I think it was late at night, but I would have felt more reassured if there had been Japanese staff available upon arrival.

この日は運悪く（良く？）大統領が来ていたらしくなかなかの渋滞っぷり。
そしてバスの速度が遅い遅い。。空港からホテル到着に１時間以上かかりました。
あとこのホテルに行きたい！という声をかけないと止まってくれなかったかもという懸念もありつつ・・・とにかくヒヤヒヤしました。。ホテルチェックインがギリギリだった。。
そしてハワイ島からの国内線だったからなのか日本人も私だけ。
夜遅かったのもあると思いますが日本人スタッフが到着の際にいてくれたら心強かったなぁと思いました。

I was immediately recognized when my name was called at the baggage claim after arrival. After waiting for about 10 minutes for others, I was quickly taken to the hotel, making the journey very smooth!

到着後のバッゲージクレームのところで名前を呼んでくれていてすぐわかりました。
その後も10分ほど他の人を待った後すぐにホテルまで送って頂きとてもスムーズにホテルまで来ることができました！

They arrived to pick me up about 10 minutes late. It was just before noon, but the roads were quite congested, and it took a total of about an hour to get to the airport from the scheduled pick-up time. However, taking a taxi would be quite expensive, so this option is reasonable and recommended.

ホテルには10分ほど遅れて迎えに来ました。お昼の12時前の時間でしたが道がかなり混んでおり迎えの予定時間から空港までトータル1時間はかかりました。
でもタクシーで行くとかなりお金もかかるのでリーズナブルでおススメです。

Full day of very interesting activities. Excellent show at Polynesian Cultural Center.
I strongly recommend this tour to everyone with limited time on the island.

I had never used the shuttle service before, but there were no issues with the airport pickup or the hotel pickup. I felt a sense of security. I would like to use it again next time.

これまでシャトルサービスを利用したことがなかったけれど、空港でのピックアップ、ホテルでのピックアップともに問題なく。
安心感がありました。
次回もまた利用したいと思います。

The pickup location was easy to find, but I think the arrangements could be improved. We had to wait quite a while until departure. The air conditioning in the car wasn't very effective either.

送迎場所はわかりやすかったですが、段取り的にはイマイチかと思います。
結構出発までまたされました。車内も冷房の利きが良く無かったです。

I chose this service because it was the cheapest. There was no mention of Japanese-speaking staff, but the person who picked me up at the airport spoke fluent Japanese, and the other passengers were all Japanese. (I used the same company for my return trip, but there were mostly foreigners.) As a result, I arrived smoothly at my hotel in Honolulu without any issues. I received a shell lei upon my arrival at the airport.

一番安かったのでこちらにお願いしました。
日本語スタッフとの記載はありませんでしたが
空港に迎えに来ていただいた方は日本語ペラペラ、
利用者も日本人ばかりでした。
(同じ会社を帰りも利用しましたが外国人ばかりでした。)
そのため、なんの問題もなくスムーズにホノルル市内の
ホテルまで到着しました。
空港での出迎え時に貝殻のレイをいただきました。

I usually ask a Japanese tour company for transportation, but this time I used a domestic flight in the United States and there was no transportation available due to the late arrival, so I requested this service. They called my name right at the exit and guided me. The shuttle had only an American couple besides me, and the driver was very upbeat, chatting with the couple the whole time. Occasionally, he would ask for my agreement or pose questions, but he spoke so quickly that I often couldn't catch what he was saying, which was a bit troublesome. However, I was glad that they delivered me first.

いつも日本のツアー会社に送迎をお願いしていましたが、今回はアメリカ国内線利用で時間が遅く、送迎がなかったためこちらをお願いしました。出口ですぐ名前を呼んでくれて、案内されました。シャトルは、私の他はアメリカ人のカップルだけで、運転手はずっとテンション高めでカップルと話していました。時々私にも同意を求めたり、質問したりしてくれましたが、早口で聞き取れないことが多く、困ってしまいました。でも一番に届けてくれたのでよかったです。

There were no Japanese people among the driver and passengers, but it was not a problem at all! They arrived to pick me up right on time. Thank you for your service!

運転手&同乗の方に日本人はいませんでしたが
全く問題ありませんでした！
時間も正確に迎えに来ていただきました。
お世話になりました！

Generally the tour is good, however, the tour guide didn't introduce other activities available at Pearl Harbor, such as Battleship Missouri Tour. We could organise the tours better if he told us how much time other tours take. The Battleship tour definitely worth it, we stayed behind for it.

This is my second time using the service, following last year. It was very smooth, just like before. I also arranged for a friend who came later. I plan to request it again, so I look forward to working with you again then.

昨年に続き、2回目の利用です。前回同様とてもスムーズでした。あとから来た友達の手配もこちらにしました。またお願いするつもりです。その際はまたよろしくお願いいたします。

It was very helpful that I was able to move smoothly from the front entrance to the airport, thanks to the ample time provided for the transfer.

正面玄関から空港までスムーズに移動ができたのは、余裕ある時間での送迎をしていただき、非常に助かりました。

The driver was very friendly, waving goodbye to my sister and her husband as well. If I go to Hawaii again, I would like to use this service!

お見送りをしてくれた妹夫婦にも手を振ってくれたり、とてもフレンドリーな運転手さんでした。又ハワイへ行くことがあれば、利用したいです！

This was my second time using the service, and just like the last time, there were no issues with the pickup and drop-off. I had small children with me, but that was not a problem either.

今回2回目の利用をさせて頂きましたが、前回と同じく特に問題なく送迎して頂きました。。小さい子供連れでしたが、その点も問題なかったです。

This was my second time using the service, and just like the last time, there were no issues with the pickup and drop-off. I had a small child with me, but that was not a problem either.

今回2回目の利用をさせて頂きましたが、前回と同じく特に問題なく送迎して頂きました。。小さい子供連れでしたが、その点も問題なかったです。

This time it was on time. I will call a few hotels, so the pickup is three hours before. It feels just right.

今回は時間通りでした。いくつかホテルを呼びますので３時間前にホテルにピックアップです。
丁度良い感じです。

I often use this service because they usually arrive on time. However, this time, even though I was told to wait for the flight number, they were not at the promised location. I had to search around and finally found someone from the company, and I was able to meet with the person in charge. Their excuse was that today's flight might have arrived early.

They should normally be checking arrivals in real-time.

It seems that there may be more staff who are not doing their jobs properly.

Caution is needed.

良く利用するのは割と時間通りに来てくれるからです。
しかし今回は、時間じゃなくて　便名でお待ちしていますとのことなのに、
約束のとこにはいません。
こちらが探し回ってやっと会社の人を見つけて、担当にあうことができました。
言い訳は、今日の便は早く着いたのかな？だって。

通常はリアルタイムで到着を確認しているはずです。

ちゃんとしないスタッフも多くなったのかもしれません。

注意が必要です。

Toa was very knowledgeable about the history of the memorial and also very entertaining

The pickup was 10 minutes late, but it was within the expected range. There were only four groups, including myself, on a large bus, so it was smooth. However, I was dropped off quite a distance from the check-in counter, so I had to walk quite a bit while pulling two suitcases, which was a bit disappointing.

ピックアップは10分遅れでしたが想定の範囲内。大きなバスに私を含め4組だけでスムーズでした。ただチェックインカウンターから割と離れたところで降ろされたので、スーツケース２つを引っ張ってけっこう歩いたのが残念と言えば残念。

Due to the typhoon, my arrival time at the airport was delayed by about 5 hours, but they came to pick me up right on time. The transfer went smoothly, and I was able to reach my destination safely without any issues.

台風の影響で空港への到着時刻が5時間ほど遅れたが到着時間に合わせてしっかり迎えに来てくれました。移動も特に問題なく安心して目的地に着くことができました。

the driver was on time, entertaining. it was just a bit of a turnoff the way he pushed for gratuities

Good .The driver was excellent and very knowledgeable and funny. The different stops were quite interesting, and Hanauma bay very beautiful. Buffet dinner was good.

This tour was absolutely amazing. Our pilot Chris was fantastic and our entire family enjoyed the experience. I am terrified of heights however I would highly recommend this tour as a must do when visiting Honolulu.

This was by far the highlight of our trip. If you want to really see all of Oahu do it from the air. Our pilot Darren was terrific! I was seriously thinking about booking again for the next day....it’s that much fun.

First time booking a tour when visiting Oahu and was pleased with this company. Price was very reasonable especially because it includes transportation and advance tickets to USS Arizona. Bus was very spacious & clean & comfortable & on time! Our driver, John, was very pleasant & professional. Knocked off 1 star because I wish there was more time spent touring downtown. I thought this tour included Chinatown but we didn't even get close nor was it even mentioned. Honestly, Honolulu is not so big that more time can't be spent exploring. Overall, a very nice experience, mahalo!