All Reviews for Wheelchair Accessible

First time seeing Pearl Harbor and it was extremely worth it. This tour is nice because you get to see the Punchbowl Cemetery as well

First class service our driver and the company is awesome

It was picked up more and more.
I was able to spend my time comfortably!
I appreciate being able to come even in the early morning!

どんどんピックアップされていく形です。
快適に過ごせました!
早朝でも来ていただけるのがありがたいです！

This luau was our first one but far superior to another one we did later in our trip. The food was great, the scenery gorgeous, and the performers were talented and entertaining. The MC Cousin Billy was truly funny and informative. We had a blast! The next day we did the hike to Waimea Falls and that was excellent as well. I could have floated in the waterfall all day. We spent part of each North Shore day at the Waimea Falls complex and I highly recommend it.

This luau is the best! We were staying at the Hilton Hawaiian Village and saw the luau they had from our room. Toa Luau is 100times better that that one! I especially appreciated the intimate and gorgeous setting! The activities they had engaged my 5 and 2 year olds… and had them attentive the whole night! The intimate setting and the care and pride they take in their heritage shows up in the way they do it all! It was personable, intimate, and the wittiest host, Cousin CeCe! I am beyond words for this beautiful experience! Mahalo!

We really enjoyed the sire seeing along the trip. We learned so much about the islands and culture. Humu our driver was awesome and very friendly. I would recommend a light jacket for the ride

The description of the meeting place for the voucher was different from reality, and I spent over 30 minutes looking for it! In the end, I figured it out by calling, but I think first-time users would get lost! The airport information staff was also cold and it was the worst.

バウチャーの集合場所の説明が実際と違っていて、30分以上探し回りました‼︎
結局電話して場所がわかったが、初めて利用する人は
迷ってしまうと思う‼︎
空港のインフォメーションの‍♀️も冷たくて最悪だった。

An American was talking loudly on the train, which was annoying, and I wish they would take COVID-19 prevention measures! They arrived earlier than the meeting time and got to the airport ahead of schedule!

車内でアメリカ人が大声で喋っていて、うるさいし、コロナ感染予防対策をして欲しい‼︎
集合時間より早く来てくれて、予定時間より早く空港に到着しました‼︎

Although it was supposed to be a shuttle service in the photos, a Charlie Taxi actually arrived. I had seen other reviews mentioning that a taxi came, and the driver clearly said my name, which was reassuring. However, if someone didn't know this, they might think a bus would come, which could be a bit scary. I was a little anxious about the meter running and whether a tip was expected since it was a taxi, but there was no payment required upon getting off.

Since I used it alone, it was cheaper than taking a taxi directly to the airport, which was great. The driver was friendly, which made me feel at ease.

When you enter your flight details at the time of booking the transfer, it determines the pickup time, so you don't have to worry about when to leave for the airport. It departs about an hour earlier than if you were to go on your own, so I wouldn't recommend it for those who want to stay until the last minute. For two or more people, a flat-rate taxi is cheaper.

I definitely recommend this service for anyone traveling to the airport alone!

写真では送迎シャトルですが、実際にはチャーリータクシーが来ました。他の方のクチコミでタクシーが来たと言うのを見ていたのと、運転手が私の名前をしっかりと言ってくださったので良かったですが、何も知らなければバスが来ると思っているので、少し怖いかなと思いました。メーターが動いていたり、タクシーなのでチップいるかな？と少し不安でしたが、降車時の支払いはありませんでした。
1人で利用しましたので、実際にタクシーを利用するよりも安く空港まで行けたので良かったです。運転手の方も気さくで安心しました。
飛行機の予約を送迎の予約時に入れると、迎えの時間が決まるので、空港に行く時間を考えなくて良いです。1時間ほど、自分で行くよりも早めに出発することになるので、ギリギリまで滞在したい人にはオススメしません。2人以上の利用は定額のタクシーの方が安いです。
1人で空港まで行く方には、是非利用して欲しいです！

Colins was very knowledgeable and friendly with our group. Always offering answers to any question that came his way.

The tour was in a mini-bus rather than the larger motorcoach buses. The tour guide was very knowledgeable. I really liked the stop at Waimea Valley the best. It was nice to get out and go on a nature walk. The entire route is fully paved. If you want to swim, there's time to swim too. Lunch was at Fumi's and I'd recommend their garlic shrimp (yum!). Overall, the day was a full day so make sure you get plenty of rest the night before and wear comfortable shoes.

Make sure you have a good night's sleep the day before. This is a FULL day tour where you get to visit all the attractions at Pearl Harbor: USS Arizona, USS Missouri Battleship, Pearl Harbor Aviation Museum and USS Bowfin submarine. Wear comfortable shoes as you'll be walking around the entire day. This is truly a memorable tour and we learned so much from our tour guide. Would recommend for history buffs!

There was nothing particularly unusual, and they handled the luggage smoothly, allowing us to get to the airport without any issues. I would like to use their service again.

特に変わったこともなく、淡々と荷物の出し入れもしてくれて、スムーズに空港まで行けました。また利用したいと思います。

Paid boat ride is non-refundable when dock is damaged. This policy should be modified to go right by the customer and website need to stop bookings. I could just easily drove there with my rental car and just check out the sites. The money I spent for the boat could have been used to pay for the submarine tour!

Thank you for the great evening!!! Our family enjoyed everything and even learned a little Polynesian tradition and history - Thanks!!!!!!!!!!

the driver was early;
people after me were not so late;
the driver got a huge tip from me

It seems that I almost missed the pickup due to the hotel checkout being right on time, but when I hurriedly called, the receptionist arranged for the driver to come back. The bus was mostly filled with Western travelers, and it was at full capacity. I imagine it was challenging for them to handle the sudden situation and explain things to other guests, but the driver was very kind and made various considerations while saying, "I'm sorry." I truly felt relieved and am very grateful. While American service can often feel quite dry, this company has a long history of dealing with Japanese travelers, so I felt a very Japanese spirit of hospitality.

ホテルのチェックアウトが時間ギリギリでピックアップとすれ違ってしまったようですが、焦って電話したところ再度戻ってきてくれるように受付の方が手配してくれました。バスは欧米の方がほとんどでしたが満席状態、順番にホテルを回っていたとのことで急な対応や他のお客さんへの説明も大変だったと思いますが、運転手さんも優しい方で、ごめんねーと言いながら色々気遣ってくださいました。本当にホッとしましたし、ありがたい限りです。アメリカのサービスは往々にしてドライと感じることも多いですが、日本旅行者との付き合いも長いので、すごく日本的なサービス精神を感じさせる会社さんです。

This tour had an amazing jam packed day. I was very happy to get to see the Byodo-In temple, as well my family loved the Waimea Falls swim!

How could you not do this tour? I was amazing and well worth a day away from the beach.

We enjoyed our visit to the Bishop Museum. The Hawaii Hall has so much information about the culture, from people to plant use to gods. We also used the QR codes to access additional information about the exhibits and found this information very helpful.

Horrible service! She was rude and very disrecpectful. Service Dec.12/2021 6pm. She changed the times of my pick up three times and got mad at me for it and called me a lair. I ended up calling a TAXI. I will be making a dispute with my credit card provider

Our tour guide Kimokeo Ca on 12/04/21, 7:45am-5:45pm

* Knowledgeable, friendly, energetic and also humorous guy
* My family of 3 have a wonderful time and learn all the details about culture & facts around the Oahu island.
* He manure the vehicle comfortably and safe.


But sadly, in the end, he failed to mentioned to us and stop the Hyatt Regency Waikiki Hotel where we stayed in. I have to personally go to the front asking and tell him to STOP, but it already pass a few hundred yard from the original pickup location. I am kind of reluctant to give him the gratuity in the first place but since he has been very good the whole day, so I pass it to you anyway.

Our tour guide is very candid making the trip entertaining and as we head our way to Pearl Harbor, he was able to make us feel and re-lived the day of the attack and its so full of emotion. We were happy he did this as we didn’t realize they closed out the theater to watch the documentary and move it outside so we weren’t able to watch it. Thank you again for such an excellent tour

This is the best way to get to & from Pearl Harbor when staying in Waikiki. They handle getting the Arizona Memorial tour tickets, plus you enjoy a drive through Punchbowl National Memorial Cemetery and a drive through downtown to see the Iolani Palace and the King Kamehameha statue. We were picked up around 8am in Waikiki and were back in Waikiki by 1pm, so had the afternoon free. If you also take in the Battleship Missouri, then you will return to Waikiki later. Our driver/tour guide, the bus and everything were great. A taxi alone would cost you this amount just to get to / from Pearl Harbor, but with this tour, you get to see more.

Easily the best Luau on the island. Real hands on experience for the whole family.
This was certainly the highlight of our week in Hawaii. We stayed at the Hilton Lagoon Resort in Waikiki. Our condo overlooked their Luau which we watched twice from our balcony. I can only describe their Luau as trip to McDonald's. It was big and all but was certainly nothing special and nothing personal. They seat about 400 people with most tables seated far away from the stage. Compare that to our experience at Toa Luau and it was like fine dining as compared to a trip to McDonalds. Toa opens up with hands on experiences for everyone. While the guests do not get to climb a coconut tree they do show how it has been for hundreds of years. Guests are given the opportunity to peel off the husks, crack a coconut, and shred the meat. The above ground cooking oven was quite interesting. From there we started with the stage show and took a tour of the Pacific Islands. This is the Luau you want to attend, you will not be disappointed.

We had a great time. Oli our driver/guide is outstanding and we are giving him 5 stars!!!

I used VELTRA for transportation to and from Honolulu Airport. BOTH directions were wonderful. When I came in, I went to the wrong pickup location at the airport. When I called to let them know that the van wasn't there, they just said to stay where I was and they radioed the driver and he drove to where I was to pick me up. Totally my mess up.

On the return to the airport 5 days later, the Van was right on time for pickup in front of the hotel. The driver was great. Wouldn't let me lift my luggage. He had a great personality and great knowledge of the islands. We also only made 4 stops to pick up other people. Most of the other companies make 5 or 6 stops.

I will definitely use them again, and I highly recommend them for all transportation needs.

Our driver, Chelsie, was fabulous! I am giving this tour 4 stars because she deserves the stars! Very interesting and informative tour of the Island. As for the transportation…you definitely need to invest & updated the buses with better air conditioning. It was fully packed, not one spare seat on the bus…and the air conditioning was inadequate to keep the bus at a comfortable temperature.

I booked for the temple and the falls
Our drivers knowledge and love of the island was what I appreciated the most

This luau was super great and family oriented. The whole staff puts so much effort into a great show! As well it is so awesome to get a free pass to Waimea falls, great purchase for your buck!!