Reviewed by: Kara
The tour was well-organized, with enough time at each site to explore and reflect.
| Rating: | |
|---|---|
| Packages: | 7:30 AM Arizona Memorial Tour from Waikiki (Daily) |
| Attended as: | Families |
| Posted on: | 2025/05/07 |
| Activity Date: | 2025/04/18 |
Reviewed by: MAMORIN
The transportation from the hotel to the airport was quite delayed. The email mentioned that if the delay was over 5 minutes, I should call, so I made a call after about 7 minutes had passed. At that time, I was told that they would arrive in 5 to 7 minutes, so I waited, but no one came, so I called again. This time, I was told they would arrive in about 10 minutes, and after hanging up, they finally arrived 35 minutes later than scheduled. I was a bit anxious while waiting.
帰りのホテルから空港までの便が大分遅れました。
メールには5分以上遅れた場合には電話をするようにとの記述がありましたので、7分ほど過ぎた時に電話を致しました、その折には5分から7分で到着するとの返事で待っておりましたが、迎は来ませんのでもう一度電話を致しました。
今度は10分ほどで到着しますとの事で電話を切りましたが、結局予定より35分遅れで到着でした。少しヤキモキして待っておりました。
帰りの便に充分な時間を持った計画が必要。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/05/05 |
| Activity Date: | 2025/05/02 |
Reviewed by: しーちゃん
I had plenty of time before my flight, but perhaps because it was Saturday, the hotel pickup was quite late, which made me anxious. The driver didn't offer any words of apology. I was a bit disappointed since the driver from the tour the day before was much better.
飛行機までの時間は余裕があったが、土曜日だったせいかホテルへの迎えがかなり遅れて、不安になった。運転手からは何も謝罪の言葉はなかった。前日のツアーの運転手が良かったので少しガッカリ。
The reservation method was easy to understand, so I think it's worth trying other activities as well.
予約の方法は分かりやすかったので、他のアクティひもトライする価値はあると思う
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/05/04 |
| Activity Date: | 2025/04/12 |
Reviewed by: ドリュー
I requested a pickup for my return. They kindly communicated the pickup location and time. Just to be sure, I confirmed with the hotel staff. Unlike with a rental car, I was able to make good use of the morning hours. They arrived right on time in front of the hotel. A strong and beautiful female driver lifted my heavy suitcase without any sign of annoyance. Since my flight was in the afternoon, they made sure I arrived with enough time to relax in the lounge. Of course, since it was a personally good service, I gave a tip. I plan to use this service again when I’m not renting a car.
帰りのお迎えをお願いしました。ピックアップの場所ですと時間も丁寧にご連絡がございました。念の為ホテルのスタッフに確認していました。レンタカーと違い午前中の時間も有効に使えました。
時間通りにホテルの前まできてくださいました。
重たいスーツケースを嫌なこと顔せずに力持ちの美人で素敵な女性ドライバーが
もちあげてくださいました。
フライトも午後便でしたのでいくつかの航空会社をまわっていきましたが
ラウンジでゆっくりできる余裕の時間に到着できるよう配慮されていました。
もちろん個人的に良いサービスでしたのでチップはお渡しいたしました。
レンタカー以外の時はまた利用しようと思いました。
The pickup location and time may occasionally change, especially due to events in Honolulu that cause road closures. You'll receive a notification with the final pickup location and time, so I think i
ピックアップ場所と時間が稀に変更になる場合があるようです。ホノルルのイベントなどで
通行止めなど。
最終ピックアップ場所と時間の案内の連絡がくるので念のため前日に確認することが安心だと思いました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/05/01 |
| Activity Date: | 2025/04/22 |
Reviewed by: S.VELTRA
On this trip to Hawaii, I used Zipair. They arrive at Honolulu Airport earlier than other airlines, and Roberts had a perfect reception system in place.
When you exit the airport's group gate, there are Roberts staff members in yellow uniforms. When you tell them your name and destination, they already have your information on record and will inform you of your next destination.
As I was enjoying the warmth of Hawaii after a long time, the shuttle bus arrived. It's great that they pick you up without much waiting.
The ride from the airport to the hotel also passes by other customers' hotels. They call out each one, so there's no worry about getting off at the wrong stop. When I got off the bus, my hotel was right in front of me. I gave a tip and took my luggage to part ways.
Honolulu Airport is quite far from Waikiki, so I always appreciate the shuttle service! Thank you!
今回のハワイ渡航ではzipエアさんを利用しました。他の航空会社さんより早めにホノルル空港に着くのですが、ロバーツさんは受け入れ体制バッチリでした。
空港の団体ゲート口を出ると、黄色の服を着たロバーツのスタッフさんがいらっしゃいます。名前と行き先を告げると、もう記録があるのでわかってもらえ、次の行き先を教えてくれます。
久々のハワイの暑さを楽しんでいたら、送迎バスがやってきました。あまり待つことなくお迎えいただけるのはありがたいです。
空港からホテルまでは、他のお客様のホテルも通ります。一つずつ呼んでくれるので、降り間違いもないのが安心します。バスを降りたら目の前が私のホテルでした。チップをお渡しし、荷物を持って解散です。
ホノルル空港はワイキキから距離があるので、毎度送迎には助かっています!ありがとうございました!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/04/24 |
| Activity Date: | 2025/04/13 |
Reviewed by: アロハマハロ
I ask for this every time, but it's convenient, cost-effective, and I can move to the hotel with peace of mind. I think the number of people is just right, as I don't like having too many.
毎回お願いしているのですが、便利でコストも良く安心してホテルまで移動できます。
人数が多すぎるのも嫌なので丁度良い人数かと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/04/23 |
| Activity Date: | 2025/02/18 |
Reviewed by: Kara
Bus driver was really safe as well as friendly. We had more than enough time to explore the park and got some extra Waikiki history, all was well!
Aloha Kara !
Thank you for your recent Arizona Memorial Punchbowl, and Honolulu City Tour booking with Polynesia Adventure and your wonderful feedback!
We’re so glad to hear you felt safe and well taken care of by your driver—and that you enjoyed the extra touch of Waikīkī history along the way! It’s great to know you had plenty of time to explore and soak in the beauty of the park. We truly appreciate you choosing Polynesian Adventure and hope to welcome you aboard again for more island adventures in the future.
Mahalo nui loa,
The Polynesian Adventure ʻOhana
| Rating: | |
|---|---|
| Packages: | Arizona Memorial Tour, Punchbowl & Honolulu City Tour |
| Attended as: | Friends |
| Posted on: | 2025/04/21 |
| Activity Date: | 2025/04/10 |
Reviewed by: Kara
Easy way to schedule a Pearl Harbor tour with Arizona inclusion.
| Rating: | |
|---|---|
| Packages: | 7:30 AM Arizona Memorial Tour from Waikiki (Daily) |
| Attended as: | Couples |
| Posted on: | 2025/04/21 |
| Activity Date: | 2025/04/08 |
Reviewed by: ねこバス
If traveling with multiple people, I would use other means, but I always use this service when traveling alone. They handle luggage carefully and communicate with an appropriate volume, so I always feel safe using their service.
複数人での渡航であれば他手段を利用しますが、1人旅時に利用させていただいております。
荷物も丁寧に取り扱ってくれますし、適度な声量で声掛けもしてくれて、いつも安心して利用させていただいております。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/04/21 |
| Activity Date: | 2025/04/19 |
Reviewed by: ねこバス
If traveling with multiple people, I would use other means, but I always use this service when traveling alone. The yellow aloha shirts are easy to spot, and I always feel安心して利用させていただいております.
複数人での渡航であれば他手段を利用しますが、1人旅時に利用させていただいております。
黄色アロハシャツも分かりやすく、いつも安心して利用させていただいております。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/04/21 |
| Activity Date: | 2025/04/15 |
Reviewed by: あああああ
When you exit the airport, there will be someone holding a sign to guide you. Following their directions, you'll find the reception area along the wall, and there are Japanese staff members, which is reassuring.
空港出ると看板を持った方がいて方向を教えてくれる。
方向に沿っていくと壁側に受付があり日本人の方もいて安心。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/04/15 |
| Activity Date: | 2025/04/11 |
Reviewed by: Markun
I used the hotel from my return trip to the airport. I had a lot of luggage, including my suitcase and souvenirs, but they were very kind in helping me with the loading and unloading.
帰国日のホテルから空港までの利用でした。
スーツケースやお土産など帰りは荷物が多くなりましたが、とても親切に積み下ろしをしていただけました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/04/13 |
| Activity Date: | 2025/03/19 |
Reviewed by: 匿名
There was no one at the counter near the inter-island baggage claim at the airport, and I had to go to another counter. Moreover, the staff only told me to wait, and the woman who assisted me seemed to be eating something and did not appear to be taking her job seriously.
空港のインターアイランドのバゲッジクレームの近くの窓口に誰もおらず、他の窓口まで行く必要があった。その上、窓口の対応は待てと言うだけで、対応した女性も何かを食べながらで、真面目に仕事をしているように思えなかった。
You might want to avoid using Roberts Hawaii.
ロバーツハワイは利用を控えた方が良いかも。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/04/09 |
| Activity Date: | 2025/04/07 |
Reviewed by: sakko
The hotel is within Hilton Grand Vacations, but since it was Waikikian, I wanted to get off in front of the Ilikai Hotel, but I got off at the Grand Islander, which was a bit disappointing. Was there an option to get off in front of the Ilikai Hotel? I missed the chance to ask at the airport because there was no one who could speak Japanese.
ホテルは、ヒルトングランドバケーション内ではあるのですが、ワイキキアンでしたので、イリカイホテル前で降りたかったのですが、グランドアイランダーで降りたので、ちょっと残念でした。イリカイホテルの前は?選択肢にあったのでしょうか?
空港で日本語をできる方がおらず聞きそびれてしまいました。
Since Hilton is large, the drop-off location varies depending on which hotel you stay at, so it's best to ask.
ヒルトンは、広いので、どこのホテルに泊まるかで、降車場所が違ってくるので、聞いた方が良いです
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/04/05 |
| Activity Date: | 2025/03/12 |
Reviewed by: ひろ
I always use this service, but this time the shuttle bus was about the size of a van, and with so many people, I felt it was quite cramped inside. I noticed that the comfort level varies depending on the size of the vehicle.
いつも利用させて貰ってるんですが、今回はシャトルバスの大きさがバン程度であり、人数も多く車内がかなり狭いと感じました。
車の大きさによって快適さが違うと感じました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/04/05 |
| Activity Date: | 2025/03/06 |
Reviewed by: ひろ
The shuttle bus arrived almost on time. The driver was Japanese, and he handled the luggage carefully during both pickup and drop-off. I would like to use this service again next time.
ほぼ定刻通りにシャトルバスが到着。日本人のドライバーさんで、荷物も丁寧に受け取り、受け渡しをして貰えました。また次回も利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/04/05 |
| Activity Date: | 2025/03/13 |
Reviewed by: ぽんちゃんママ
It had been a while since I visited Hawaii, and I was thinking about how to get from the airport to Waikiki, but I was able to move smoothly thanks to my reservation from Japan. The price was also reasonable, and it was my first time using this service, but it was great.
久しぶりのハワイ、空港からワイキキまでの移動をどうしょうか考えてましたが、日本からの予約でスムーズに移動できました。値段も安く初めての利用でしたが良かったです。
I recommend making a reservation.
予約をお勧めです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/03/29 |
| Activity Date: | 2025/03/06 |
Reviewed by: Kara
An easy way to get to + from, taking the brain work out which we loved while being on vacation!
| Rating: | |
|---|---|
| Packages: | 7:30 AM Arizona Memorial Tour from Waikiki (Daily) |
| Attended as: | Families |
| Posted on: | 2025/03/27 |
| Activity Date: | 2025/03/17 |
Reviewed by: sawaquita
I usually use the HIS shuttle, which is a bit cheaper for transportation from the airport to Waikiki, but this time I couldn't make a reservation with HIS, so I booked Roberts for the first time in a while. The staff at the reception spoke Japanese, so I was able to board the shuttle without any confusion.
空港→ワイキキへの移動ではいつもこちらより少しお安いHISのシャトルを利用しているのですが今回はHISの予約が取れず久々ロバーツさんを予約しました。受付の方は日本語OKですので何も迷うことなくシャトルに乗車出来ました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/03/26 |
| Activity Date: | 2025/02/07 |
Reviewed by: valsn
I use the shuttle every time I go to Hawaii, and the reservation process is easy, the meeting point is clear, and the service on-site is smooth. Depending on the location of the hotel, the drop-off order may be later, but I can rely on the reliable and affordable transportation.
毎回渡ハの際にはシャトルを利用しておりますが、予約も簡単で待ち合わせ場所もわかりやすく、現地での対応もスムーズ。宿泊ホテルの所在地によっては降りる順番が後になりますが、確実な送迎と安価で安心できます。
Please give it a try. Compared to a taxi, it is much cheaper and will definitely take you to the hotel, and the interior is air-conditioned, providing comfortable access to Honolulu.
まだ利用していなしてみてください。してみてください。タクシーに比べれば遥かに安価で確実にホテルまで届けてくれますし、社内もエアコンで快適なホノルルまでのアクセスとなります。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/03/16 |
| Activity Date: | 2025/01/21 |
Reviewed by: ヒロアンドリリ
Since it was a transit to an outlying island, it was quite empty upon arrival. When I contacted them because I didn't know the meeting place, they responded politely, which made me feel at ease.
離島へトランジットだった為、到着時は閑散としていました。待ち合わせ場所が分からないと連絡すると丁寧に対応いただき安心できました。
I am relieved that Japanese support is also available.
日本語対応もしていただけ安心です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/03/16 |
| Activity Date: | 2025/03/14 |
Reviewed by: みに
I had always used a different company for transportation in Hawaii, but this time I used this service for the first time. I was worried about finding the meeting point, which was supposed to have staff in yellow shirts right outside the personal exit. However, I was able to quickly spot the staff in the yellow shirt and joined them without any stress.
The driver was a woman and did not speak Japanese, but perhaps because we were two women, she kindly helped carry our suitcases and was very considerate. If I have the opportunity to come to Hawaii again, I would like to use this service.
ハワイの送迎はいつも別の会社を利用していましたが、今回初めて利用させていただきました。
集合場所は個人の出口から出たところに黄色のシャツを着たスタッフがいるということでしたが、すぐに見つけられるか不安でした。
しかし、すぐに黄色いシャツを着たスタッフを見つけることができ、ストレスなく合流することができました。
ドライバーは女性で日本語は通じませんでしたが、こちらが女性2人ということもあってか、親切にスーツケースを運んでくださったり、とても気遣ってくれました。
またハワイに来る機会があれば利用させていただきたいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/03/13 |
| Activity Date: | 2025/03/04 |
Reviewed by: ぽんちゃんママ
They arrived right on time for the pickup♪ It was helpful to be taken to the airport by airline✈️. The bus ride was also comfortable.
予約時間にきっちりとお迎えに来てくれました♪航空会社別に空港に✈️送ってもらえて助かりました。バスの乗り心地も良かったです。
The fee included a tip, and since it was settled in advance, it was very easy. It was convenient to have the reservation details printed out.
料金にチップも含まれていて、事前に精算しているので楽々でした。予約内容をプリントアウトしていると便利でしたよ。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/03/10 |
| Activity Date: | 2025/03/09 |
Reviewed by: emiiissa
I usually travel to Hawaii with my surfboard, so I typically use a rental car. However, this time I arrived in Oahu from the Big Island in the evening, so I used a shuttle bus. I was worried about whether my surfboard would fit, but there were no issues at all, and the service was very comfortable. I would like to use it again.
いつもサーフボードを抱えてのハワイ旅なのでレンタカーを利用するのですが、今回はハワイ島から夕方にオアフ島入りだったのでシャトルバスを利用させていただきました。
サーフボードの荷物が乗るのか不安でしたが、何の問題もなくホテルまで送迎していただきとても快適でした。また利用させて頂きたいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/03/08 |
| Activity Date: | 2025/02/15 |
Reviewed by: プリン
The pickup was in front of the hotel and arrived on time. The driver drove safely and smoothly. Along the way, an elderly gentleman got in, and the driver quickly extended a hand to assist him.
ホテル前でピックアップ、時間どおりにきました
安全運転でスムーズ
途中、ご高齢のおじい様が乗車してきましたが、ドライバーさんはサッと手を出し手助けしていました
They will arrive on time.
ちゃんと時間どおりにきます
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/03/08 |
| Activity Date: | 2025/03/06 |
Reviewed by: プリン
I felt that the location was a bit difficult to find. My flight was delayed, and I hurriedly contacted Veltra to inform them about the delay from Japan. It seems that they were able to reach out successfully, and the pickup went smoothly.
場所が少し分かりづらいかな、と感じた
行きの便が遅延になり、急いで日本から遅れる旨の連絡をベルトラから連絡
そこは無事に連絡がついたようで送迎はスムーズだった
As soon as you exit on the right side.
右側の出口を出るとすぐ
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/03/07 |
| Activity Date: | 2025/03/02 |
Reviewed by: 子連れ旅時々友達
I used this service for my return trip. They arrived on time, confirmed my name, and I felt reassured. I was picked up about three and a half hours before my flight, which allowed me to relax at the airport.
One thing to be careful about is that for those using Hawaiian Airlines, the departure gate is at Terminal 1, but the check-in counter for Japanese Hawaiian Airlines passengers is only at Terminal 2. I mistakenly got dropped off at Terminal 1 and was told to go to Terminal 2 when it was time to check in, which caused a bit of a panic as I had to rush over (it's about a 5-minute walk between T1 and T2, so it's not a big issue if you make a mistake). If you haven't checked in yet, please make sure to go to Terminal 2 first.
帰路に利用。時間通りに来てくれて名前を確認して乗車するので安心できます。
3時間半くらい前にピックアップされるので空港でゆっくり出来ます。
気をつけていただきたいのが、ハワイアン航空を利用する方は出発ゲートはターミナル1なのですが、日本人のハワイアン航空利用者のチェックインカウンターはターミナル2にしかありません。
間違えてターミナル1で降ろされてチェックインに並んでいざという時に日本人はターミナル2と伝えられて慌てて移動しました(T1とT2は徒歩5分ほどなので間違えても問題ないです。)
チェックインがまだの方は是非ターミナル2にまず行ってください。
Please be careful as Hawaiian Airlines has different terminals for the check-in counter and the departure gate.
ハワイアン航空の方はチェックインカウンターと出国ゲートのターミナルが違うのでお気をつけください
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/03/04 |
| Activity Date: | 2025/02/24 |
Reviewed by: miyu
I was able to get to Waikiki without any unnecessary delays after arriving at the airport. Everyone on the same shuttle bus was Japanese.
空港に着いてから余計なタイムロスもなくワイキキまで行けました。
同じシャトルバスは全員日本人でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/03/01 |
| Activity Date: | 2025/02/09 |
Reviewed by: やましー
Thank you for your continued support. Reservations from Japan are of course comfortable, and it's also convenient to make reservations on-site on the day. It seems there are various benefits available as well.
毎度お世話になっております。 日本からの予約はもちろん、当日現地からでも快適です。 いろいろな特典つき経由もあるようです。
If you're traveling to Hawaii alone, consider it.
ひとりハワイならご検討あれ。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/02/28 |
| Activity Date: | 2025/02/26 |
Reviewed by: Nakaji
This time I traveled alone, so I used this shuttle for the first time. As soon as I exited the personal exit, a staff member wearing a yellow aloha shirt welcomed me, confirmed my reservation, and I was able to get on the bus right away. I stayed at the Wyndham's timeshare at Beachwalk, and it was very helpful that they took me close to there. I look forward to using your service again next time.
今回は1人だったのでこのシャトルを初めて利用しました。個人出口を出るとすぐに黄色のアロハシャツを着たスタッフが出迎えてくれて予約の確認をしてくれてすぐにパスに乗ることが出来ました。宿泊はビーチウォークのウィンダムのタイムシェアでしたが近くまで行ってくれて大変助かりました。また次回もよろしくお願いします。
I especially recommend it for one person.
For two or more people, Uber might be cheaper.
1人の方には特におすすめですね。
2人以上だとUberの方が安いかも。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/02/25 |
| Activity Date: | 2025/02/23 |
Tips and suggestions
Reply from activity provider
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A plan that allows for sufficient time for the return flight is necessary.