【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The wait time was long and there was no explanation. 待ち時間が長く説明もなかった

Reviewed by: はなばあ

I couldn't get out for over an hour at MPC, and when I finally did, there was a bus stopped in front of the group exit. It was chaotic in front of the reception, so I asked a staff member in front of the bus for help. They kindly guided me to the reception, which was nice, but when they told the staff at the reception my name, it took a long time for them to confirm it. I was told to wait in front of the bus, but even after three buses arrived, my name was never called, and people who arrived after me got on first. I ended up waiting for over 30 minutes. I thought I should have taken the W line instead.

On the way back, the bus arrived on time in front of the hotel, and they even helped carry my suitcase onto the bus, which was great.

MPCで出れなく1時間以上並んでやっと外に出れましたが、団体出口前にバスが停まっていましたが、受付の前がごちゃごちゃして見えなかったのでバスの前のスタッフに声をかけたら、受付へ案内してくれたのは親切で良かったのですが、受付カウンターのスタッフに名前を言ってくれましたが、なかなか確認をしてくれず待たされ、バスの前で待つように言われましたが、3台バスが来ても名前を呼ばれなく、後から来た人が先に乗り、30分以上待たされました。これならWラインに乗ればよかったなと思いました。
帰りは時間通りにホテル前に来てくれ、スーツケースもバスの中まで運んでくれたので良かったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Waiting for one hour until boarding. 乗車まで1時間待ち

Reviewed by: ちゃんこ

I waited for an hour from the time I arrived at the boarding area until I actually got on. I was passed over in line by people who arrived after me, and in the end, I was left waiting until the very end. I thought the way the staff handled the passengers was terrible. I made complaints each time, but more creativity is needed.

乗り場に着いて実際に乗るまで1時間待たされました。あとから来た方々に次々順番を抜かされ結局は最後まで待ちぼうけ。乗客を捌くスタッフのやり方が酷いと思いました。
都度クレームしましたが、もっと工夫が必要です。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's convenient. 便利です

Reviewed by: レモンソーダ

I was picked up at the hotel on time. The driver was a foreigner, and there were many foreign passengers on the large bus. We were able to get to the airport without any issues. I think it's convenient for first-time solo travelers to Hawaii.

時間通りホテルに迎えに来てもらえました。大型バスでドライバーは外国人、乗客も外国人が多かったです。問題なく空港まで行くことができました。ハワイ初心者おひとり様には便利だと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I can recommend it. お勧めできます

Reviewed by: しゅんk

I made a reservation because it was my first time overseas and there was a distance from the airport to the city. As soon as I got to the airport, there was a guide who was easy to find, and they led me right away. After a short wait, I was welcomed by a huge car.

There were many Japanese people waiting as well, which gave me a sense of security. During the transfer, they shared various little stories, and they spoke both Japanese and English, which made it enjoyable.

I would like to make a reservation again if I have the opportunity.

初めての海外で、空港から街まで距離があるということで予約。空港でたらすぐにわかるところに案内の人がいて、すぐ誘導。少し待ったらどでかい車でお出迎え。
待ってる人も日本人が多く、安心感がありました。
送迎時はいろいろなところの小話もしてくれて、日本語、英語どちらもやってくれたので、楽しかったです。
また機会があれば予約したいです

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

North Shore ノースショア

Reviewed by: モコ

It was a tour to the North Shore. The guide's knowledge was amazing, and it turned into a fun tour. I learned a lot about Hawaii, and it was very enjoyable.

ノースショアに行くツアーでした
ガイドの方の知識量がすごくて楽しいツアーになりました。ハワイのことたくさん学べてとても楽しかったです

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's convenient. 便利です

Reviewed by: MA

I will be heading to the airport after stopping at several hotels. They will drop me off in front of the airline I am using. It was on time and smooth!

何ヶ所かホテルを経由して、空港に向かいます。
利用する航空会社の前でおろしてくれます。
時間通りでスムーズでした！

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Pearl Harbor Visitor Center, Arizona Memorial, Punchbowl & Honolulu City Tour

Pearl Harbor!

Reviewed by: Kara

Visiting the Pearl Harbor Visitor Center and the USS Arizona Memorial was deeply impactful. To follow the drive through the Punchbowl National Cemetery and downtown Honolulu offered interesting insights into Hawaii’s history and culture

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Discover Pearl Harbor & Historic Honolulu - Afternoon Tour of USS Arizona Memorial and Downtown

Pearl Harbor Preset

Reviewed by: Kara

The tour was well-paced, with ample time at the USS Arizona Memorial to reflect on its history.

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Discover Pearl Harbor & Historic Honolulu - Afternoon Tour of USS Arizona Memorial and Downtown

Well rounded day

Reviewed by: Kara

The visit to the USS Arizona Memorial was moving and then the city portion highlighted key historic sites with insightful commentary. A memorable tour.

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Royal Star Pearl Harbor Experience with Tickets to Arizona Memorial & City Tour

Great planned day

Reviewed by: Kara

We spent about 75 minutes at the Pearl Harbor Visitor Center, watched the 23-minute film on December 7, 1941, and then took the shuttle boat to the USS Arizona Memorial. Afterwards, the tour included a drive through the National Memorial Cemetery of the Pacific (Punchbowl) and a window‑view tour of downtown Honolulu.

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Waikiki Shuttle to Pearl Harbor Arizona Memorial & City Tour - Roberts Hawaii

A must do

Reviewed by: Kara

This was a deeply moving tour that balanced historical reflection with local storytelling. Highly recommend for anyone visiting Oahu who wants to understand its past.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's a cost-effective shuttle service. コスパのよい送迎です。

Reviewed by: よっち

I think the travel time can vary quite a bit depending on the number of companions and the number of hotels you stop at, but I had no worries at all. In Hawaii, where prices are high, I believe a recommended shuttle service is a good option.

Since I was the last pickup, I arrived at the airport in less than 30 minutes.

同行者と立ち寄りホテルの数で所用時間は結構変わると思いますが、
不安に思うことは一切ありませんでした。
物価高のハワイではおすすめ送迎になると思います。

自分は最後のピックアップでしたので、30分もかからずに空港についてしまいました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's a good value for the price. コスパいいです。

Reviewed by: よっち

I think the travel time can vary quite a bit depending on the number of companions and the hotels you stop by, but I had no worries at all. In expensive Hawaii, I believe a recommended shuttle service would be a good option.

同行者と立ち寄りホテルの数で所用時間は結構変わると思いますが、
不安に思うことは一切ありませんでした。
物価高のハワイではおすすめ送迎になると思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Good response. 良い対応

Reviewed by: キャッシィ

The flight was significantly delayed, arriving nearly 5 hours late. Despite this, I was very relieved that someone came to meet me at the baggage gate. The woman who came to pick me up was also very kind.

フライト時間が大幅に遅れ、5時間近く遅くに到着しました。にもかかわらず、baggage gate まで迎えに来てくれていて、とても安心しました．迎えに来てくれた女性もとても親切でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

After arriving at the domestic terminal, there was no staff waiting on the domestic side of the airport, and I had to search around. It was the worst. 国内線で到着後、国内線側に空港に係員が誰も待機しておらず探し回りました。最悪でした

Reviewed by: satopon

I arrived from Los Angeles using the flight number provided, but there was no staff at the domestic terminal. I even went to the international terminal, which is the farthest away, but there was no one there either. I found a Japanese-speaking phone number on Roberts' website and called. I was told that there are no kiosks available at the moment. I communicated my location and was able to arrange a ride. After arriving at the airport, I had to wait an hour and a half until departure. It was the worst experience.

I felt like if I had to search and call for a ride myself, what would be the difference from using Uber?

I used this service because it was said to be available for domestic flights in the U.S., but I will never use this shuttle service from this site again. I would even like a refund that includes the phone charges.

利用便名伝え、ロスからとうちゃくでしたが国内線には誰も係りがいなく、一番離れている国際線にも行きましたがだれもいなく、Robertsのホームページに日本語対応可の電話番号があり、電話。いまはキオスクがでていないとのことでした。居場所つたえ配車頂きました。空港到着後出発までに1時間半。最悪でした。
自分で探して呼ぶなら、Uberと何が違うんだろうと感じました。

米国国内線利用でも使えるとあったので利用しましたがこちらのサイトのこの送迎は二度と使いません。電話代含め返金してほしいくらいです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Athletic hands 運動手

Reviewed by: まなか

The gate was lowered accurately to the right spot. Therefore, I didn't have to walk a long distance. The driver was friendly, and he was happy when I gave him a tip.

ゲートもちゃんと的確なところに下ろしてくれた。よって長く歩かなくてもよかった。運転手もフレンドリー。チップをあげたら喜んでくれた。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Athletic hand 運動手

Reviewed by: まなか

The driver only spoke English, but he was quite friendly. When I gave him a tip, he was very happy. His driving was safe.

英語しか話さない、運転手だが、かなりフレンドリーだった。チップあげたら、大喜びしてくれた。運転も安全運転だった。

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Roberts Hawaii - Honolulu Airport Shuttle To & From Waikiki Hotels

From Honolulu airport to Waikiki return

Reviewed by: Tony

All goo very easy. Friendly drivers. You are met in arrivals hall and picked up at you hotel

All in good time. Drivers friendly and helpful with luggage

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I was relieved that everything went as scheduled. 予約通りで安心しました

Reviewed by: アロハー

I was worried because it said to contact in English if there were any issues, but everything went smoothly and they picked me up on time. I'm glad.

問題があった時に英語で問い合わせと書いてあり心配でしたが、何も問題なく時間通りに迎えに来てもらいました
良かったです

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Pearl Harbor Arizona Memorial & USS Battleship Missouri Tour - Tickets and Transportation Included

Our day at Pearl Harbour

Reviewed by: Vicki Anne

While the day was sad knowing the deaths and hardships faced, it was also a day of learning and exploring, see how the wonderful tributes have been addressed by the powers that be for Pearl Harbour is very honourable for the families and surrounds.
We had a wonderful tour guide Sam who was very knowledgeable, and a very friendly manner, a good addition to our day

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Complete Pearl Harbor Tour with Lunch - Visit Main Exhibits, Memorials & Museums

A great day of history.

Reviewed by: KD

This was the one tour that my soon-to-be husband wanted to do since he is a big World War II fan. Our favorite part was visiting the USS Arizona and the aerial museum. The audio tour at Pearl Harbor was insightful for myself not knowing as much as my partner. It was a very long day and we were very hot when we got to the USS Missouri. The guides were knowledgeable and friendly. Loved the pick up and drop off at our hotel.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I missed the person who was supposed to pick me up. お迎えの人を見過ごした

Reviewed by: はあちん

I travel to Waikiki in different ways each time, but I would like the text on the sign to be written a bit larger and clearer.

Especially the word "veltra."

Also, it would be helpful if you could inform us in advance about how many people need to gather before departure and the order in which we will be dropped off.

毎回、違う方法でワイキキに移動していますが、プラカードの文字をもう少し大きく・ハッキリ書いて欲しいです

特にveltraの文字を

あと、何人揃ったら出発とか
降ろす順番とかを事前に話してくれると助かります

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Convenient! 便利！

Reviewed by: とらねこ

I have used this service several times. Right after exiting the airport, there is a Roberts Hawaii desk, and I was relieved to find that they also provide assistance in Japanese. Previously, I had a hard time figuring out where to meet for a ride share that only offered English support.

Perhaps because it was the off-peak season, there weren't too many people sharing the ride, so I plan to make use of this service again next year.

何度か利用させてもらっています。
空港出てすぐにロバーツハワイの受付があり、日本語も対応しているので安心しました。以前直接申し込んだライドシェアが英語対応だったので、どこに待ち合わせてよいかわからずとても苦労しました。

閑散期だったためか乗り合いの人もそこまで多くないので来年も重宝したいと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Fun trip 楽しい旅行

Reviewed by: TOKAI

I was able to get to the hotel very smoothly! I would like to request it again~ It was great that there was no waiting time!

とてもスムーズにホテルまで行く事ができました！また、お願いしたいですょ〜
待ち時間もなくよかったです！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Last transfer in Hawaii ハワイの最後の送迎

Reviewed by: あちゃん

I used the shuttle service from my hotel in Hawaii. Although the arrival time was a bit delayed, they handled my luggage with care, and the service was very good.

ハワイの滞在先のホテルから送迎で利用しました。少し到着時間は遅れてましたが、丁寧に荷物も運んでもらって、とても対応はよかったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Airport transfer 空港送迎

Reviewed by: Hawaii大好き

I usually rely on HIS for Japanese support, but this time the timing didn't work out, so I sought assistance here. It was stated that only English support was available, but my limited English conversation skills were sufficient. I think I will seek assistance again if the opportunity arises.

いつもはHISで日本語対応でお世話になっていたのですが…今回は時間が合わず，こちらにお世話になりました
英語のみ対応と書かれていたのですが、私の拙い英会話でも大丈夫でした
また機会があればお世話になると思います

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The service was wonderful. 素晴らしい対応でした。

Reviewed by: 710

I was anxious about arriving late at night from Canada, but I felt relieved when I was welcomed with a name board. I would like to use this service again.

カナダからの夜遅くの到着で不安でしたが、名前ボードでお迎えしていただき、安心しました。また利用したいです。

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ビショップミュージアム　入場チケット事前予約　現代フラレッスン、レイ作り体験、ガーデンツアーなど体験プログラム付きプランあり

Description of Hawaiian plants. ハワイの植物の説明

Reviewed by: shouhei

I learned that Hawaii's plants and flowers include both native species and introduced species from Oceania and other regions. The explanation provided by the two participants was thorough and attentive. Making leis was also a wonderful, unique experience.

ハワイの植物、花には固有種とオセアニアなどからの外来種があることが良く分かった。参加者が小生ら2人で説明は丁寧に伺った。レイ作りも非日常体験で良かった。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

From Islander to the airport. アイランダーから空港まで。

Reviewed by: y.y

I booked a pickup from the Islander to the airport. I was grateful that they arrived on time, but it seemed the driver had some difficulty walking, so I had to handle my own luggage onto the bus. With a stroller and quite a bit of luggage, and since I also have trouble walking, my daughter ended up carrying everything. The foreign passengers who were sharing the ride kindly helped, but I felt quite apologetic and it made me uncomfortable.

I understand that the driver's condition is beyond their control, but since we were paying for the service, I think it would have been better if a staff member from Roberts could have assisted with the luggage. If I were younger and healthier, it might not have bothered me as much, but for someone like me with health issues, it turned into a somewhat disappointing experience.

I had arranged for a different service from Honolulu to the hotel, so I might consider using that service again next time. I don't blame the driver for their condition, but I think it would be good for Roberts to choose staff who can assist customers a bit more in situations like this.

アイランダーの場所でのお迎えで空港までを予約しました。時間通り来ていただいたので助かりましたが、運転手の方が少し足が悪いのか、トランクのバスへの持ち込みを自分でしなければなりませんでした。ベビーカーやかなりたくさんの荷物があり、私自身が足が悪いため、その荷物を全て娘が運ぶこととなりました。一緒に乗り合いでいた外人の方々が親切にも手伝ってはくれましたが、申し訳なくかなり気を遣ってしまいました。
運転手さんの足の悪いことも仕方がないとは思いますが、料金が発生している以上できればロバーツさんのスタッフの方に運んでいただければ、これほど気を使わなくてよかったかと思っております。
私も若く元気ならば気にならなかったのかもしれませんが、体も悪い私にとっては少し残念な経験となってしまっています。
ホノルルからホテルまでは別の業者にお願いをしていたので、もしかすれば次回からはそちらの業者にお願いすることになるかもしれません。足の悪い運転手さんを責める気はありませんが、ロバーツさんの方がもう少しその辺は配慮してお客様のお手伝いをできる方を選ばれるのも良いのではないかと思っております。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Is solo travel on hold? ひとり旅は後回し？

Reviewed by: kuku

Perhaps because I was traveling alone, I was overlooked when getting on and off the shuttle bus. It was so slow that I got off at a nearby hotel and walked to my own hotel.

ひとり旅だったためか、送迎バスに乗る際も降りる際も、後回しでした。あまりに遅いので、近くのホテルで降りて自分のホテルに歩いて行きました。

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