Reviewed by: マリン
I had a wonderful experience.
The chief host was truly entertaining, and I was laughing from start to finish. I laughed so much that my stomach hurt. I even forgot to eat at the buffet and could only manage one plate.
I enjoyed the Polynesian dance and music, but I think the highlight of the show was the chief's comedic talk. It was filled with warm and witty comments, fun jokes, and stories that resonated with the heart amidst all the laughter.
However, most of the chief's jokes are geared towards adults. There were many small children present, and there were moments when they could participate in the show, but overall, I believe it is primarily an adult-oriented show.
I went with my daughter, but I highly recommend it for couples celebrating anniversaries. The chief will celebrate with you.
When I go to Hawaii again, I would love to attend this show once more.
素晴らしい思い出ができました。
司会のチーフの方が、本当におもしろくて最初から最後まで笑いっぱなしでした。
笑いすぎてお腹が痛くなりました。ビュッフェなのに食べるのを忘れて一皿しか食べられないほどでした。
ポリネシアンダンスや音楽も楽しめましたが、このショーの一番の売りはコメディアンでもあるチーフのトークだと思います。暖かく機転のきいたコメント、楽しい冗談、笑いの中にも心に響くお話と盛りだくさんでした。
ただ、チーフのジョークの内容はほとんどが大人向きです。小さいお子様たちも多くいらしていて、ショーに参加できる場面もありましたが、基本は大人のためのショーだと思います。
私は娘と行きましたが、カップルで記念日の参加はおすすめです。チーフにお祝いしてもらえます。
ハワイに行った時は、また行きたいと思います。
| Rating: | |
|---|---|
| Packages: | 最前列!ロイヤルプラン<2014年末まで> |
| Attended as: | Families |
| Posted on: | 2014/04/14 |
| Activity Date: | 2014/03/19 |
Reviewed by: arisa
At first, I was unsure whether to choose a one-day plan or just the evening show, but since I was going all the way there, I decided on the one-day plan starting in the morning.
On the bus ride there, there were various explanations, so I wasn't bored and learned a lot of things.
I enjoyed the daytime show as well, and since the place was quite spacious with plenty to see, starting in the morning was a good choice. Conversely, I felt that just doing the evening tour would have been a waste.
For dinner, it was a buffet style, so I could eat a variety of dishes, and I felt the quality was quite high. The atmosphere of the restaurant was also really nice.
The evening show had a storyline and was enjoyable.
The level of dancing was high, and I was glad I came.
There were also items that could only be found here, making shopping fun as well.
If I have the chance to go to Oahu again, I would like to use this service.
最初は、一日プランか夜のショーだけにするか悩みましたが、せっかく行くなら午前中からにしようと一日プランに決めました。
行くまでのバスでは、いろんな説明があり、暇にはならなかったし、いろんなことを知れました。
昼のショーも楽しめて、結構広くて見るとこもいっぱいあったので、午前中からで良かったです。逆に、夜だけのツアーは勿体ないなぁと感じました。
ディナーは、ビュッフェスタイルなので、いろんなものが食べられるし、味もレベルが高いと感じました。レストランの雰囲気もすごく良かったです。
夜のショーは、ストーリーになっていて楽しめました。
ダンスのレベルも高く、来て良かったなぁと思いました。
お店もここにしか売っていない物もあり、ショッピングも楽しかったです。
また、オアフ島に行くことがあれば、利用させてもらいたいと思います。
| Rating: | |
|---|---|
| Packages: | 昼から満喫、オールデイ・スタンダード |
| Attended as: | Solo Travelers |
| Posted on: | 2014/04/14 |
| Activity Date: | 2014/03/19 |
Reviewed by: Jerry
Best luau experience. Must do the VIP option the second time you so you appreciate the experience.
| Rating: | |
|---|---|
| Packages: | Deluxe Dinner Package |
| Attended as: | Couples |
| Posted on: | 2014/04/11 |
| Activity Date: | 2014/04/08 |
Reviewed by: shiz
The half-day course in the afternoon included a show. We stopped by a souvenir shop on the way, but I wondered if it was a tourist trap... Well, I did buy something, though! I wonder if it was a store that gives Ponta points? If I had known, I could have earned quite a few points. It's a shame. The facilities at the Polynesian Cultural Center (PCC) are very large, so it's impossible to see everything in half a day. The guide who was assigned to us did a great job organizing the program and showing us around. Since we were in a small group, it was comfortable. The show was more impressive than I expected. After going around the PCC and learning about various things, it was easy to understand. It was a bit disappointing that the ice cream during the break ran out quickly and that there was no alcohol during dinner (though I understand why...).
午後からの半日コース、ショー付きでした。往路でお土産屋さんに立ち寄るのですが、ここはtourists' trapかと…。いや、買いましたがw。ポンタポイントが付くお店なのかしら?知っていたら随分ポイントになったはず。残念。PCCの施設は非常に大きいので、半日で全てを廻ることはできません。担当になってくれたガイドさんが上手にプログラムを組んで案内してくれます。私たちは小グループだったので、快適でした。ショーは期待以上の迫力。PCCをぐるぐる廻ってお勉強した後なので、色んなことがわかりやすい。休憩時間のアイスクリームがすぐになくなったことと、夕食時にアルコールがないこと(これは仕方ないけど…)がちょっと残念でした。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2014/04/07 |
Reviewed by: AKI
This was my fourth time in Hawaii, and I had always wanted to visit the Polynesian Cultural Center each time. This time, I was lucky to find that they were offering a discount for their 50th anniversary campaign when I tried to book.
During the bus ride, the guide kept us entertained with their chatter. The meal wasn't extravagant, but we were able to eat leisurely in the spacious dining area. The show was grand and full of excitement. The dancing was beautiful and moving.
I wanted to have ice cream during the break, but it was a cold, rainy day, so I gave up on that. I hope to enjoy it next time. The show had a storyline that I think people of all ages can enjoy.
I had a wonderful time.
ハワイは4回目でしたがポリネシアカルチャーセンターへは毎回行きたいと思っていました。
今回こそ!と申し込もうとしたところ、50周年記念キャンペーンでお安くなっていてとってもラッキーでした。
バス送迎の間もガイドさんのおしゃべりで楽しませて頂きました。
食事は豪華ではありませんでしたが広い店内でゆっくり食べることができました。
ショーは大がかりで迫力満点。踊りも素敵で感動しました。
休憩時のアイスは食べたかったのですが、雨が降る寒い日でしたので諦めました。また次回食べたいと思います。
ショーはストーリー性のある構成で老若男女問わず楽しめると思います。
素敵な時間を過ごすことができました。
| Rating: | |
|---|---|
| Packages: | トワイライト・デラックス 50周年記念キャンペーンプラン(送迎付き) |
| Attended as: | Couples |
| Posted on: | 2014/04/06 |
| Activity Date: | 2014/03/14 |
Reviewed by: Aloha Joe
During our week on Oahu, we always attend a lu'au and our favorite is Paradise Cove! This was an annual gathering of Aloha Joe's Radio & TV listeners who join us from all over the planet. We all agree that the food & entertainment at Paradise Cove is THE BEST.
| Rating: | |
|---|---|
| Packages: | Standard Hawaiian Buffet |
| Attended as: | Friends |
| Posted on: | 2014/04/05 |
| Activity Date: | 2013/05/02 |
Reviewed by: ゆかりん
I booked the deluxe option. The food was mediocre, but the show was great.
It's a bit far from the hotel, but there is a shuttle service, so I think it's worth a visit at least once! ☆
デラックスで申し込みました。
食事はいまいちでしたが、ショーはよかったです。
ホテルからは遠いいですが、送迎があるので
一度は行ってみてもいいと思います☆
| Rating: | |
|---|---|
| Packages: | トワイライト・デラックス 50周年記念キャンペーンプラン(送迎付き) |
| Attended as: | Couples |
| Posted on: | 2014/04/05 |
| Activity Date: | 2014/03/14 |
Reviewed by: やもちゃん
I went with my two daughters, and we arrived at the venue earlier than expected without any traffic. We were very satisfied to be able to watch the recommended movie (14 minutes) by the tour guide. Not only did we learn about Polynesian history, but there were also surprises in the seating arrangements, making the quality unexpectedly high, so I highly recommend it. The meal afterward, including roast beef, mussels, grilled shrimp, and pineapple juice, was delicious and satisfying. The post-meal show was thrilling, the story kept us engaged, and the finale with the fire dance was truly moving. We spent a dreamlike night together with my daughters.
娘二人と三人で見に行きました。渋滞なく時間より早く現地に到着したので、添乗員さんのお勧めの映画(14分間)も観る事ができ大変満足しました。ポリネシアンの歴史等学べるだけでなく、座席等にも仕掛けがあり予想外にクオリティが高いのでお勧めです。その後の食事もローストビーフやムール貝、海老のグリル、パイナップルジュースも美味で満足しました。食後のショーは迫力満点、ストーリーも飽きさせず良かったですし、フィナーレのファイアーダンスは感動もんでした。娘達と夢の様な一夜を過ごせました。
| Rating: | |
|---|---|
| Packages: | トワイライト・デラックス 50周年記念キャンペーンプラン(送迎付き) |
| Attended as: | Families |
| Posted on: | 2014/03/25 |
| Activity Date: | 2014/03/22 |
Reviewed by: charles
awesome. great activities. excellent food and overall memorable experience. Must see attraction.
| Rating: | |
|---|---|
| Packages: | Paradise Package |
| Attended as: | Families with Young Children |
| Posted on: | 2014/03/24 |
| Activity Date: | 2014/03/17 |
Reviewed by: はせくん
The Polynesian Cultural Center was great, and the guide in the car was very cheerful, teaching us about the tourist spots and food, making it a really enjoyable trip.
ポリネシア文化センターも、よかったのですが、行く車内のガイドさんが、とっても明るく、観光名所や、食べ物を教えてくれてすごく楽しい旅になりました。
| Rating: | |
|---|---|
| Packages: | ビュッフェ+ショー<後方席> |
| Attended as: | Couples |
| Posted on: | 2014/03/23 |
| Activity Date: | 2014/02/26 |
Reviewed by: こなち
I usually watch the hotel luau, so the story-driven show was refreshing. It's a bit far from Waikiki, but I think it's worth seeing at least once.
いつもはホテルのルアウを見ていたので、物語じたてのショーが新鮮でした。
ワイキキからは少し遠いですが、一度見てみるとよいと思います。
| Rating: | |
|---|---|
| Packages: | トワイライト・スタンダード 50周年記念キャンペーンプラン(送迎付き) |
| Attended as: | Families with Young Children |
| Posted on: | 2014/03/22 |
| Activity Date: | 2014/03/18 |
Reviewed by: Chiby
The show was amazing! That's all there is to say. Since it was a deluxe course, we had great seats, but the standard seats might actually offer a good view of the entire show as well. It takes about 1 to 1.5 hours from Waikiki one way. The bus has strong air conditioning, so I recommend bringing a light jacket and socks.
ショーが素晴らしい!これに尽きます。デラックスコースだったので、もちろんいい席だったのですが、スタンダードでも逆にショー全体が見渡せていいかもしれません。
ワイキキから片道1時間〜1時間半くらいかかります。バスの冷房が強めにかかっているので、羽織るものと靴下を持参されるといいと思います。
| Rating: | |
|---|---|
| Packages: | トワイライト・デラックス 50周年記念キャンペーンプラン(送迎付き) |
| Attended as: | Families |
| Posted on: | 2014/03/21 |
| Activity Date: | 2014/03/13 |
Reviewed by: komo
The food felt like a typical American buffet. The show was not just a regular hula dance; it was a story, so I was able to watch it without getting bored. The authentic fire show was quite impressive. The ice cream you get during the break was so generous that I couldn't finish it.
料理は普通のアメリカのビュッフェって感じでした。ショーは普通のフラダンスではなく、物語になっていたので飽きずに見れました。本場のファイヤーショーはかなりすごかったです。休憩の時にもらえるアイスはボリュームがありすぎて食べきれませんでした。
| Rating: | |
|---|---|
| Packages: | トワイライト・デラックス 50周年記念キャンペーンプラン(送迎付き) |
| Attended as: | Families |
| Posted on: | 2014/03/20 |
| Activity Date: | 2014/02/20 |
Reviewed by: Petals4Zuzu
The meal was fine but the entertainment and the "carnival" atmosphere was the best. We have girls 12-20 years of age and each thoroughly enjoyed the vendors, the activities, the interactive things to do before the dinner and show. The meal starts at 7:00 PM but people must show up early (around 4:45 the gates open) to enjoy the cultural activities prior. First rate and all included in the price. My daughters all appreciated the good-looking performers, especially the "Fire King".
| Rating: | |
|---|---|
| Packages: | Deluxe Package with Table Service Dinner (Front Stage or VIP Royal Box Seating) |
| Attended as: | Families |
| Posted on: | 2014/03/19 |
| Activity Date: | 2014/03/12 |
Reviewed by: せぶん
The round trip travel time is 2.5 hours; the center is far away.
The meals are meager; they are not bad, but.
I would like alcoholic beverages during meals since I'm traveling.
Of course, I understand the religious reasons, but they don't apply to me.
往復の移動時間2.5h センターが遠い。
食事の貧相 不味くは無いが。
酒類は食事時には欲しい 旅行中なのだから
勿論 宗教上の理由はわかりますが 私は関係無いので
| Rating: | |
|---|---|
| Packages: | トワイライト・スタンダード 50周年記念キャンペーンプラン(送迎付き) |
| Attended as: | Families |
| Posted on: | 2014/03/15 |
| Activity Date: | 2014/03/12 |
Reviewed by: kzm
I had little time for the meal and couldn't enjoy it slowly. It was a bit disappointing since it was delicious. The show was enjoyable, within my expectations.
食事の時間が少なく、ゆっくりと楽しめませんでした。
せっかく、美味しかったので少し残念でした。
ショーはまぁ、予想の範疇で楽しめました。
| Rating: | |
|---|---|
| Packages: | ビュッフェ+ショー<中央前方席> |
| Attended as: | Couples |
| Posted on: | 2014/03/12 |
| Activity Date: | 2013/05/10 |
Reviewed by: ハワイアン
The food was very disappointing, but the show was really good. I think even in the standard seats, you can enjoy the view enough without needing the deluxe seats. The staff were Japanese, which was very nice.
料理がとっても、残念でしたがショーはとっても良かったです。デラックス席じゃなくても、スタンダードで十分観覧出来ると思います。
スタッフの方は、日本人でとっても良かったです。
| Rating: | |
|---|---|
| Packages: | トワイライト・デラックス 50周年記念キャンペーンプラン(送迎付き) |
| Attended as: | Couples |
| Posted on: | 2014/03/12 |
| Activity Date: | 2014/02/28 |
Reviewed by: Tanya and Hannah
What a fun night. From the running commentary on the way there to the Chief who is hilarious, what a great sense of humour! My daughter and I loved the way the luau incorporated songs and dance from all of the Polynesian islands. Really well done. The whole audience were involved throughout. The location was fabulous with the cliff face on the one side, the ocean and Rabbit Island on the other. Beautiful.
| Rating: | |
|---|---|
| Packages: | Royal Package |
| Attended as: | Families |
| Posted on: | 2014/03/09 |
| Activity Date: | 2014/03/05 |
Reviewed by: かぞくで
I had a great time watching the various island dances! If you choose the Twilight Deluxe option, you'll have a seat in the middle, and during the intermission of the show, you can exchange for a generous selection of fruits and ice cream, which I highly recommend.
さまざまな島のダンスが見れてとても楽しかった!トワイライトデラックスにすると、席も真ん中ですし、劇の途中の休憩で盛りだくさんのフルーツとアイスも引き換えられるのでおすすめです。
| Rating: | |
|---|---|
| Packages: | トワイライト・デラックス 50周年記念キャンペーンプラン(送迎付き) |
| Attended as: | Families |
| Posted on: | 2014/03/04 |
| Activity Date: | 2014/02/24 |
Reviewed by: Lily
I finally got to visit the Polynesian Cultural Center, which I had wanted to go to for a long time.
I have been learning HULA in Japan, and I splurged on a deluxe reservation to enjoy the evening show from a good seat.
In the end, I was really glad I chose the deluxe option.
During the day, you will be walking quite a bit under the blazing sun, so it's essential to prepare with water and a hat.
Thanks to a brief rain shower, I was lucky enough to see a beautiful rainbow.
ずっと行きたかったポリネシアンカルチャーセンターへやっと行くことができました。
日本でHULAを習っており、いい席で夜のショーを満喫したく奮発してデラックスを予約。
結果、デラックスにして本当によかったです。
昼間には日差しが照りつける中、かなり歩くことになるので水分と帽子などの対策は必須です。
にわか雨のおかげで素敵な虹が出て幸せでした。
| Rating: | |
|---|---|
| Packages: | 無料ハナウマ湾送迎シャトル付き!昼から満喫、オールデイ・デラックス |
| Attended as: | Couples |
| Posted on: | 2014/03/03 |
| Activity Date: | 2013/09/07 |
Reviewed by: masayuki
I cannot recommend the regular course in the afternoon. I just walked around the park and got tired. The free bus tour involves religious solicitation, so it's better to avoid it. It was boring. The theater had a Japanese show at 5 PM, so if you have time, please check it out. Overall, everything was boring except for the night show.
昼からのレギュラーコースはオススメ出来ない。ただ園内を回っただけで、疲れた。
無料のバスツアーは宗教勧誘されるので、行かないほうがまし。詰まらない。
シアターは日本語が17時からだったので、時間があえば見てください。
全体的に夜のショー以外は詰まらなかった。
| Rating: | |
|---|---|
| Packages: | 昼から満喫、オールデイ・スタンダード |
| Attended as: | Families |
| Posted on: | 2014/03/03 |
| Activity Date: | 2014/02/14 |
Reviewed by: Paulette
We loved the chief's Luau. We have been to several and this was our second time to attend Chief's. The food is very good, my husband loves the poi..., the setting is great and the highlight is the Chief. He is just a wonderful entertainer!
| Rating: | |
|---|---|
| Packages: | Aloha Experience Package: Wing Seating, Shell Lei Greeting & 1 Drink |
| Attended as: | Couples |
| Posted on: | 2014/02/28 |
| Activity Date: | 2014/02/21 |
Reviewed by: momonga
This was my first time in Hawaii. I signed up for this tour because I wanted to see authentic hula dancing. When I got on the designated large bus at the hotel, it turned out we were the only Japanese people. The guide's announcements were all in English. When we arrived at the venue, I had a bad feeling as there were about 3,000 to 4,000 participants, almost 100% of whom were from Western countries, and I think there were probably fewer than three groups of Japanese people. The show was wonderful, but if you're not used to foreigners and not quite proficient in English, you might feel overwhelmed.
初めてのハワイ。本場のフラダンスが見たくてこのツアーを申し込みました。ホテルで指定の大型バスに乗ったらなんと日本人は私たちだけ。ガイドの案内もすべて英語オンリー。不吉な予感のまま会場についたら全体で軽く3~4千人はいる参加者はほぼ100%欧米の方で日本人はたぶん3組以下だったと思います。ショーはすばらしかったのですが外人なれしていて英語が相当達者な人でないとたぶんめげてしまうかも。
| Rating: | |
|---|---|
| Packages: | オーキッド・ルアウ・ビュッフェ(12/31まで) |
| Attended as: | Families |
| Posted on: | 2014/02/24 |
| Activity Date: | 2014/02/21 |
Reviewed by: ハワイ初心者
Basically, everything is in English. Honestly, we couldn't enjoy it much since we don't understand English. The show is very interactive, with a strong tendency to bring audience members on stage for fun conversations, which might not be suitable for those who want to see Polynesian dance. I think it would be very enjoyable for those who are fluent in English, have a good sense of humor, and are comfortable dancing in front of others. The staff was kind. There were several changes to the pickup location and time since the reservation, but they accommodated us when we informed them that there was a person in a wheelchair.
基本、すべて英語です。英語がわからない我々は正直あまり楽しめませんでした。
ショーも参加型のショーで観客を舞台に上げて楽しく会話をするといった傾向が強く、ポリネシアンダンスを見たいという方には不向きかもしれません。
英語が堪能でノリがよく人前で踊るのも平気という方にはとても楽しいと思います。
スタッフの方は親切でした。
予約時からピックアップ場所や時間が何回か変更になりましたが、車いすの人間がいることを伝えると対応していただけました。
| Rating: | |
|---|---|
| Packages: | 中央席 パラダイスプラン(~2013年11月26日) |
| Attended as: | Families |
| Posted on: | 2014/02/20 |
| Activity Date: | 2014/02/12 |
Reviewed by: yama
The shuttle service to the hotel was appreciated. It was great that a Japanese student provided various guidance. Above all, the fire dance was spectacular!! It was the best fire dance I've ever seen!! Since it was the cheaper dinner option, it might be understandable, but I hope there are a few more delicious options available.
ホテルまでの送迎付きなのが有難い。日本人の学生さんが色々ガイドをしてくれて良かった。
何よりファイヤーダンスが圧巻!!
今まで見たファイヤーダンスの中で1番でした!!
安い方の夕食だったので仕方ないのかもしれませんがもう少し美味しいものがあるといいなと思いました。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2014/02/12 |
Reviewed by: ハワイ大好きお母さんで~す
Two years ago, I went to see a show with my husband, and when I decided to go to Hawaii this time with my daughter, my husband said I should take her to the Polynesian show because it's great. I thought to myself that it would be my second time, but we went to see the show anyway. It was truly amazing! The dance was powerful and wonderful! My daughter was also delighted. The buffet meal was good too. This time, I went for the deluxe option (laughs).
2年前主人とショウを見に行き、今回娘と2人でハワイに行くと決まったら主人がポリネシアンショウーがいいから見せてあげなさいと・・私は2回目なんだけど・・と思いながらショウーを見に行きました。が、やはり素晴しー!ダンスも迫力があり素晴しー!娘も喜んでいました。バイキングのお食事も良かったです。今回はデラックスにしちゃったんですよ(笑)。
| Rating: | |
|---|---|
| Packages: | トワイライト・デラックス 50周年記念キャンペーンプラン(送迎付き) |
| Attended as: | Families |
| Posted on: | 2014/02/09 |
| Activity Date: | 2014/01/15 |
Reviewed by: duke
The meal was quite disappointing. If you go late, there will be nothing left, and you'll be in a situation where you're being rushed out. However, the dance show was impressive, and I felt it was "authentic." I believe it's something you definitely can't see in the country.
食事はかなりガッカリなものでした。
遅く行くと何もなくなり、追い出される状態になります。
しかしダンスショーは迫力あるもので「本物」を感じました。
国内では絶対に見れないものだと思います。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2014/02/09 |
Reviewed by: Jesse Maldonado
Dinner was great. VIP all the way. Drink tickets mmm
This is a must!!!!!
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2014/02/08 |
Reviewed by: みこちゃん
This time, the short duration of the show at Twilight allowed us to enjoy it to the fullest. It was just the right amount of time since we had a family member with limited mobility.
今回 トワイライトで時間が短くショーを思う存分楽しめました。
身体の不自由な家族がいましたから丁度良い時間でした。
| Rating: | |
|---|---|
| Packages: | トワイライト・スタンダード 50周年記念キャンペーンプラン(送迎付き) |
| Attended as: | Families |
| Posted on: | 2014/02/07 |
| Activity Date: | 2014/01/28 |
Reviewed by: Amanda
First time to go to this Luau with my husband and friends. Had a lot of great activities, not too crowded. It was definitely worth paying for the gold vip box seats so we didn't have to wait in the buffet line or sit at a table with 20 other people. The food was decent and the entertainment was excellent. Really enjoyed the show and everything about the luau experience. Would definitely do it again1
| Rating: | |
|---|---|
| Packages: | Deluxe Dinner Package |
| Attended as: | Couples |
| Posted on: | 2014/02/04 |
| Activity Date: | 2014/01/25 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
We are truly sorry to hear that the tour did not meet your expectations. The Polynesian Cultural Center is operated by Brigham Young University, and the staff involved are likely university students who may have unintentionally caused a misunderstanding. We sincerely apologize that the explanations provided in an effort to enhance your experience instead left you with an unpleasant impression.
この度はツアー内容がお客様のご期待に沿うものではなかったとのこと誠に残念でございます。
ポリネシア文化センターはBYU大学(Brigham Young University)により運営されており、担当したスタッフも恐らく大学生でがお客様へ誤解を招く表現をしたのかもしれません。
お楽しみいただこうと行ったご説明がスタッフの気持ちに反し、ご不快な印象を与えてしまいましたこと深くお詫び申し上げます。