Reviewed by: よっぴー
There was a female staff member who spoke Japanese fluently. The briefing before boarding was perfect, but after boarding, she gave off a vibe that made it difficult to approach her, so I couldn't ask any questions. She was smiling and engaging with participants from other countries, but she didn't even smile at us. I wouldn't recommend this to Japanese people. However, all the other staff members were very kind.
日本語を流暢に話す女性のスタッフがいました。乗船前の説明は完璧でしたが、乗船後は話しかけにくい雰囲気を出していて質問があっても聞けませんでした。他の国の参加者には笑顔で自ら話しかけていましたが、私達には笑顔さえ向けてくれませんでした。私は日本人にはおすすめしません。他のスタッフの皆さんはとても親切でした。
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families |
| Posted on: | 2024/03/25 |
| Activity Date: | 2024/03/22 |
Reviewed by: Family Fun
Overall the experience was amazing! It was a first for both my husband and I and the kids. The crew did a fantastic job. They provided clear instructions, ensuring we were all safe and had many opportunities to see the sea turtles among a plethora of wildlife along the reef. I would not hesitate to book this again.
I do think it was a bit disorganized with adults and children going down the ladders and then needing to come right back up, leaving patrons that had not had a chance to get in the water a 10 min leg time.
Also, a female crew member was wearing a thong bikini bottom which I have no problem with - wear one!! However, the male crew members continued to smack her bottom or spray it with the defogger. I’m not sure that the female crew member cared but definitely not acceptable now a days!
| Rating: | |
|---|---|
| Packages: | [2024] Standard Package with Drinks Included |
| Attended as: | Families with Young Children |
| Posted on: | 2024/03/25 |
| Activity Date: | 2024/03/23 |
Reviewed by: たかちん
We traveled for about 20 minutes on a large boat while listening to live music from the pier. At this point, I was already feeling deflated due to the strong winds (laughs). We used a banana boat and a tube, and the waves made it quite exciting. When we were on a two-person canoe, we encountered a large sea turtle, which was a very valuable experience.
Please be careful as it is very windy and cold.
桟橋から大型ボートで生演奏を聴きながら20分ほど移動。すでにこの段階で強風にさらされ萎えました(笑)バナナボート&チューブを利用しましたが、波がそこそこあったこともありエキサイティングでしたし、2人のりカヌーに乗っていた時は大きなウミガメに遭遇し大変貴重な経験をさせてもらいました。
とにかく風が強く寒いので注意してください
Aloha! Unfortunately, it seems the weather was not good on the day of the tour, but we are very happy to hear that you enjoyed the activities. Thank you very much for participating in the tour. From all of us at KBOS staff.
アロハ!ツアー当日は残念ながら天候が良くなかった様ですね、ですがアクティビティはお楽しみ頂けたとの事で大変嬉しく思っております。この度はツアーにご参加頂き誠にありがとうございました。 KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午後プラン(バナナボート&バンパーチューブ付き) |
| Attended as: | Families |
| Posted on: | 2024/03/23 |
| Activity Date: | 2024/02/27 |
Reviewed by: たかちん
Thirty years ago, entry was free and feeding the fish was allowed, so there were many fish at the beach, but it seems the system has changed now. Since it was February in Hawaii, the temperature was low, and it was a tough environment without a wetsuit. The guide was a very kind Japanese couple living there, but there were fewer fish than I had imagined, which was a bit disappointing. However, Hanauma is undoubtedly a wonderful spot that you should definitely visit.
30年前は自由な入場、餌やりOKだったのでビーチに魚がたくさんいましたが、現在はシステムが変更になったようですね。
2月のハワイということもあり気温が低く、スーツが無いと厳しい環境でした。ガイドさんは在住日本人夫婦で大変親切でしたが、想像していたよりも魚は少なく少し残念でした。
ただ、ハナウマは素晴らしいスポットですので是非訪れた方がいい場所には違いありません。
| Rating: | |
|---|---|
| Packages: | 12:00スタート |
| Attended as: | Families |
| Posted on: | 2024/03/23 |
| Activity Date: | 2024/02/28 |
Reviewed by: Rw
I would definitely do this again when visiting. Our instructor Faith was so sweet and professional.
| Rating: | |
|---|---|
| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Families with Young Children |
| Posted on: | 2024/03/20 |
| Activity Date: | 2024/03/18 |
Reviewed by: Hanna
We were worried about the distance to Turtle Island, but it was close enough that there were no problems. The ship's departure point was Waikiki Beach, making it very easy to find. We enjoyed ourselves without realizing the passage of time, watching many fish and turtles. The friendly staff guided us safely and helped us see the turtles better. It was fantastic! Refreshing drinks and great music added to the atmosphere.
| Rating: | |
|---|---|
| Packages: | [2024] Standard Package with Drinks Included |
| Attended as: | Families with Young Children |
| Posted on: | 2024/03/19 |
| Activity Date: | 2024/03/09 |
Reviewed by: C&D
This was a great experience for those who aren’t very active. The staff and crew were super friendly and the live music was awesome and they were super engaging.
However, if you’re looking for more of an adventure this is not the trip for you. Mind you, this is not a criticism at all. At the sand bar, the water is knee high, and they make you wear a life jacket for snorkeling in water where you can literally touch the ground. All other activities also require life jackets in knee deep water.
We personally would not do this trip again, but we would definitely recommend it for those who want to be in the water but don’t want to take any risks.
Mahalo for your review! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Couples |
| Posted on: | 2024/03/19 |
| Activity Date: | 2024/03/16 |
Reviewed by: Quiana
Great time, good people, beautiful views and an awesome experience!!!
Mahalo for your review & great pictures! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Friends |
| Posted on: | 2024/03/19 |
| Activity Date: | 2024/03/16 |
Reviewed by: Sarah
Loved this trip! My group and I had the BEST time. Loved the floating platform for hanging out, having some drinks, dancing (we brought our own waterproof speaker).
Some of our group also liked trying the stand up paddleboarding (though noted the area you're allowed to go in is pretty small) and the snorkling.
Would definitely recommend for a big group, such an easy way to get everyone out to the sandbar and enjoy the stunning turquoise waters. We did it as part of our wedding week with guests.
Mahalo for your review! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Friends |
| Posted on: | 2024/03/16 |
| Activity Date: | 2024/02/21 |
Reviewed by: Pam
My husband and I really enjoyed the Sunset Snorkel Cruise! The views were beautiful and the crew were so nice! I was nervous about trying to snorkel but the crew was super helpful and I felt safe (life vest and I was able to use a floatie as well) and we saw lots of colorful fish and sea turtles! The cocktail service was great, tasty and generous. Unfortunately during the return portion of the cruise, I felt a bit seasick (did not really affect my enjoyment of the cruise though) so only ate rice for dinner but my husband enjoyed the food which was plentiful. If you are prone to motion sickness (which I am) that would be my only advice, I forgot my accupressure wristbands which do actually work fairly well. I liked that the group was small and we had the freedom to move around and sit and stand where we wanted and all the guests were pleasant and we felt comfortable socializing and getting to talk to other people. I highly recommend this cruise!
| Rating: | |
|---|---|
| Packages: | [Oct-Mar] 2.5-hour Sunset Snorkel Cruise |
| Attended as: | Couples |
| Posted on: | 2024/03/16 |
| Activity Date: | 2024/02/20 |
Reviewed by: なおはる
Due to unforeseen circumstances, the entire family was unable to participate, so it was just my second son and me. However, thanks to our experienced guide, we were able to thoroughly enjoy Hanauma Bay!
急遽、家族全員で参加出来なくなり、次男と2人だけの参加でしたが、ベテランガイドの方のお陰で気持ち良くハナウマ湾を満喫出来ました!
Thank you for joining the tour this time. Please be sure to come with your whole family next time. We are always waiting for you!! Thank you very much. Mahalo!! Chieko
この度はツアーにお越しいただき、ありがとうございました。
ぜひ次回はご家族皆様ご一緒に来て下さいね。いつでもお待ちしております!!
本当にありがとうございました。Mahalo!! Chieko
| Rating: | |
|---|---|
| Packages: | 貸切プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2024/03/16 |
| Activity Date: | 2024/02/21 |
Reviewed by: nao
The waves were high, so we stayed in the calm waters, but on the contrary, sea turtles came into the calm area, and we had a great time. There is preparation, a briefing, and changing clothes, so swimming lasts about an hour, but it can be quite wobbly. The guides, D who speaks Japanese and C who is Japanese, were very friendly and accommodating.
波が高く内海のみでしたが、逆に内海に海亀が入ってきてくれて、とても楽しめました。準備、講習、着替えがあるので泳ぐのは1時間程度ですが、結構ふらつきます。ガイドさんは日本語の話せるDさんと日本人のCさん2名で、とてもフレンドリーに対応してくれます。
| Rating: | |
|---|---|
| Packages: | 12:00スタート |
| Attended as: | Families |
| Posted on: | 2024/03/16 |
| Activity Date: | 2024/02/23 |
Reviewed by: MAV
The crew was super friendly, accommodating, efficient and fun to be around.
The snorkelling was as expected - lots of people, and commercial but we got to check off swimming with sea turtles off our bucket list on our final day on the island
Gear was clean and in great condition. The boat was immaculate and the drinks were flowing and the adult ones were strong!!
| Rating: | |
|---|---|
| Packages: | [2024] Standard Package with Drinks Included |
| Attended as: | Friends |
| Posted on: | 2024/03/16 |
| Activity Date: | 2024/03/13 |
Reviewed by: Valerie Williams
Although it was a very cloudy, overcast day, the staffing crew still made the trip a lot of fun.
Mahalo for your review & pictures! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning All-Inclusive Tour Banana Boat & Bumper Tube |
| Attended as: | Families |
| Posted on: | 2024/03/16 |
| Activity Date: | 2024/03/14 |
Reviewed by: Jason R
Must see when in Hawaii it’s about a 20 minute boat ride out to the sandbar and there’s few companies have monopoly on it. However, they do make it enjoyable and relaxing. They have stand up paddle boards and kayaks for use but it’s only a small area you can go. This is just for relaxing and viewing Hawaii from a really beautiful location. Snorkeling isn’t the best because you’re only able to see a few fish. So what they could do better… selling or including drinks onboard. You have to bring everything with you although if you pay the fee you receive a bag of chips, a sandwich and juice/water. I didn’t like that we had to wear a life vest to snorkel, but maybe it’s to protect the coral so you don’t stand on it. Other than that the live music was awesome and everyone had fun.
Mahalo for your review and pictures! Sorry for the life jackets, but Coast Guard requires each customer to wear life jackets during activities. - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Couples |
| Posted on: | 2024/03/15 |
| Activity Date: | 2024/03/13 |
Reviewed by: Taylor
Went for spring break and had an amazing time. SHOUT OUT TO CALEB NICOLE AND NOAH they were an awesome and attentive crew! Definitely would recommend, we saw at least 2 different turtles and a whole bunch of different schools of fish. The boat was super nice and we got nice pictures. we had perfect snorkeling weather too!
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2024/03/15 |
Reviewed by: Junsheng
Embarking on the snorkeling and kayaking adventure at Sanbar was an unforgettable experience that truly encapsulated the essence of exploring nature's underwater marvels while enjoying the serene beauty of the open waters. The crystal-clear waters offered an unobstructed view of vibrant marine life and mesmerizing coral formations, making the snorkeling experience nothing short of magical. Each moment spent underwater felt like being in a different world, surrounded by a kaleidoscope of colors and life.
The kayaking segment of our adventure was equally impressive. Paddling through the calm waters with the sun casting a golden hue over the landscape was incredibly peaceful and allowed for a unique perspective of the Sanbar's picturesque coastline. The kayaks were well-maintained and easy to maneuver, making the experience enjoyable for both beginners and experienced kayakers alike.
What truly made the experience stand out was the exceptional guidance and support from the staff. Their expertise and passion for the marine environment were evident, as they pointed out interesting flora and fauna, ensuring we didn't miss any of the hidden gems beneath the waves or along the shore.
Overall, the snorkeling and kayaking experience at Sanbar is a must-do for anyone looking to immerse themselves in the beauty of nature, whether underwater or gliding on the surface. It's an ideal adventure for those seeking tranquility, excitement, and a deeper appreciation for the natural world.
Mahalo for your great review and beautiful picture! -Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Friends |
| Posted on: | 2024/03/14 |
| Activity Date: | 2024/03/12 |
Reviewed by: ニッシン
I heard that a wetsuit is essential for the ocean in Hawaii during winter, so I thought it would be convenient to have it included in the tour price without any additional fees. Since I was a beginner in both Hawaii and snorkeling, I hoped for a tour without needing to rent a wetsuit. We went at a leisurely pace and had an incredibly valuable experience, going to very deep spots. The kids seemed to be impressed as well, saying they were scared but excited to see the fish!
冬のハワイの海はウエットスーツ必須ですよ、とのことだったのでもう先にツアー料金に組み込んで頂き、追加料金の発生が無いと便利だなと思った。ハワイもシュノーケルも初心者だったため、ウエットスーツは頼まずツアー希望していた。ゆっくりペースでとても深いところまで行ったりしてすごく貴重な体験をした。子供達も印象的だったようで、怖かったけどお魚さん見れた!と興奮していた。
| Rating: | |
|---|---|
| Packages: | 7:00スタート |
| Attended as: | Families with Young Children |
| Posted on: | 2024/03/12 |
| Activity Date: | 2024/03/08 |
Reviewed by: Claudia Mtz
It was a beautiful experience, lots and fun activities to do and the boat crew were super friendly!! We would definitely do it again, we had so much fun!! Thank you!
Mahalo for your review & picture! We look forward to seeing you guys again. - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families |
| Posted on: | 2024/03/11 |
| Activity Date: | 2024/02/09 |
Reviewed by: Wolf
It was the coolest thing to do! Wasn't quite sure what to expect, but loved it. Getting that close to the fish underwater. Amazing.
| Rating: | |
|---|---|
| Packages: | Original Package: Underwater Scooter Adventure |
| Attended as: | Families |
| Posted on: | 2024/03/10 |
| Activity Date: | 2024/02/15 |
Reviewed by: ぱぺ
Although it's called a sandbar, it seems that it only becomes a sandy beach for a few days a year.
In the deepest part, it's about 1 meter deep, I think.
It's nice to be able to enjoy relaxed marine leisure activities in the sea.
There were also some foreigners who brought beer and other drinks (on boats and floating islands).
It doesn't feel like marine sports, so I was able to enjoy it leisurely while taking in the beautiful scenery.
サンドバーとはいうものの、実際に砂浜になるのは年数日だそうです。
1番深い所で1メートルくらいかな?
海の中で、ゆるめのマリンレジャーができるのは良いです。
外国の方はビール等を持ち込んで飲んでいる人もいました(船や浮島で)
マリンスポーツという感じではないので、良い景色を見ながらゆる~く楽しめました。
Our tours do not have a set schedule, so guests can enjoy activities, relax on the floating island, or, like Mr. Pape, take in the beautiful scenery at their leisure. Everyone is able to enjoy the sandbar in their own way. Thank you very much for participating in our tour. From all the staff at KBOS.
弊社ツアーは時間セットを設けておりませんのでアクティビティをしたり、のんびり浮島でくつろいだり、ぱぺ様の様に景色を眺めを楽しんでいらっしゃる方もおり、皆様好きなようにサンドバーを楽しんで頂いております。この度はツアーへご参加いただき誠にありがとうございました。 KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午後プラン |
| Attended as: | Families |
| Posted on: | 2024/03/10 |
| Activity Date: | 2024/02/20 |
Reviewed by: Sergio
We had an amazing time. It was a really easy process from boarding and check in to the snorkeling to getting back to the dock. We got to see lots of fish and turtles. Anna and Zane were super helpful in making us feel comfortable especially since this was our first time snorkeling, I would recommend this especially if you are a first timer, we had a great time and really enjoyed every second of it
Aloha Sergio,
Im so glad to hear you had a great time out there with us and to hear our crew took great care of your party! look forward to having you guys back out with us soon!
Capt Drew
| Rating: | |
|---|---|
| Packages: | Buy One, Get One Free - Review Rebate Special! Standard Package [11:00 AM] |
| Attended as: | Couples |
| Posted on: | 2024/03/10 |
| Activity Date: | 2024/03/07 |
Reviewed by: クマ
The wind was cold, but the sunshine was warm, and the seawater wasn't too cold, so I was able to enjoy the ocean until the end. At the snorkeling and kayaking spots, the staff provided support, so I could enjoy myself with peace of mind. Onboard, there was live music, and we had unlimited donuts and drinks, making it enjoyable even while on the boat.
風は冷たかったですが、日差しは暖かく、海水も冷た過ぎず、最後まで海の中で楽しめました。
シュノーケルの所やカヤックの所には、スタッフがサポートしてくれましたので安心して楽しむことがでしました。
船内では、生演奏の中、ドーナツ・飲み物が飲み放題で、船内にいても楽しめました。
Thank you very much for participating in the tour. We are very pleased to hear that you were able to enjoy the tour with peace of mind.
From all of us at KBOS
この度はツアーへご参加いただき誠にありがとうございました。安心してツアーを楽しんで頂けた様で大変嬉しく思います。 KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Couples |
| Posted on: | 2024/03/09 |
| Activity Date: | 2024/02/17 |
Reviewed by: Anamari
The water was a little cold so we got out of the water sooner than we would have wanted, and so we didn’t see as much as we had hoped to. But we had fun and would do it again. Hopefully next time we will see more.
| Rating: | |
|---|---|
| Packages: | [2024] Standard Package with Drinks Included |
| Attended as: | Families |
| Posted on: | 2024/03/08 |
| Activity Date: | 2024/03/06 |
Reviewed by: mikan
I was picked up at a nearby hotel just after 8 AM, and it took about 30 minutes from Honolulu to the harbor. The cruiser was larger than I expected, with around 30 participants and about 10 staff members, but there was still plenty of space.
First, we received various explanations from a staff member who spoke Japanese, and as the cruiser set off, we enjoyed live ukulele music and singing until we arrived at the sandbar. We had three hours of free time, and since we had signed up for the banana boat and bumper tube, we were guided there first. After that, we went snorkeling, but the water was deeper than I thought, reaching up to my waist at 163 cm. However, there were many fish around the coral, and the kids were thrilled. There were also people playing water volleyball, floating on inflatable rings, and others relaxing on the cruiser.
It might have been just that day, but the wind was strong, and the temperature didn't rise, making it quite cold! It was mentioned to bring a bath towel, but we only brought three for five people, thinking we would just dry off quickly. After drying off, we were cold, and the kids were covering their heads with the towels, leaving us parents shivering. Thankfully, they provided warm herbal tea, which helped us get through it. So, for those participating, I recommend bringing something to wear after getting out of the water, even though it might be a bit of a hassle.
All the staff members were friendly and made an effort to understand our limited English, for which we were grateful.
There were ropes marking safe areas in the water, and staff members were stationed around to ensure we could play in a monitored area. The light snacks included several types of donuts, orange juice, water, and herbal tea, and my child loved the donuts so much that they kept asking for more. Additionally, there were two clean restrooms for each gender.
I would love to participate again if I go to Hawaii!
朝8時過ぎに近くのホテルでピックアップして貰い、ホノルルから船乗り場まで30分くらいの感じでした。
思っていたより大きなクルーザーでツアーに参加される人が30人くらいと10人くらいスタッフが居ましたが、それでも随分余裕がありました。
初めに日本語が話せるスタッフに色々な説明を受け、クルーザーが動き出し、ウクレレの生演奏や歌を聴いている間にサンドバーに到着しました。
3時間の自由時間があり、ウチはバナナボートやバンパーチューブを申し込んでいたので先にそちらに案内されました。
それが終わるとシュノーケリングをしたのですが、思っていたより深く163cmの私の股上あたりまで水がありました。でも珊瑚周辺は沢山の魚がおり子供が大喜びしていました。あとは水上バレーや浮き輪で浮いてる人、クルーザー中でゆっくり過ごす人様々でした。
その日はたまたまかと思いますが、風が強く気温も上がらずとにかく寒い!バスタオルは持参と書いてあったのですが、さらっと体を拭くだけかと5人で3枚しか持っていかなかったので体を吹いたあとは寒くて子供たちがバスタオルを頭から被っていたので親の私たち寒くて震えていましたが、暖かいハーブティーを用意してくれ何とかしのげました。
なので、参加される方は荷物になりますが、海から出たあと羽織れるものを持参される方がよいかと思います。
スタッフの方は皆フレンドリーで英語の拙い私たちの英語も理解しようとしてくださり感謝でした。
海の中でも行っても良い場所までロープが張られ、あちこちにスタッフの方が立って下さっており目が行き届く所で遊ぶ感じになっていました。
軽食はドーナツ数種類、オレンジジュース、水、ハーブティーでしたが、子供がこのドーナツを気に入り何度もお代わりしていたくらいでした。
あと、トイレも男女別で2つずつ用意されており綺麗でした。
またハワイに行ったらまた参加したいです
Thank you very much for participating in the tour. Since the weather can change and it can feel chilly after coming out of the sea, we recommend bringing something to wear, as you mentioned, Mikan. We look forward to your participation when you visit Hawaii again. Best regards, the KBOS staff.
この度はツアーにご参加頂き誠にありがとうございました。天気が崩れたり風が吹いていると海から上がられた後に肌寒さを感じられることが多いため、Mikan様がおっしゃったように羽織れるものをご持参頂くとよろしいかと思います。またハワイへお越しの際には是非、ご参加お待ちしております。 KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午前プラン(バナナボート&バンパーチューブ付き) |
| Attended as: | Families |
| Posted on: | 2024/03/04 |
| Activity Date: | 2024/02/24 |
Reviewed by: TW
We had a great time. Crew was fantastic. Saw lots of sea turtles and fish!
| Rating: | |
|---|---|
| Packages: | Afternoon Snorkel Cruise (2:30PM) |
| Attended as: | Couples |
| Posted on: | 2024/03/04 |
| Activity Date: | 2024/03/02 |
Reviewed by: An
The best tour to go on in Oahu. Amazing vibes! Amazing live music! Great service! The food was ehhh, 3/10, but you can BYOB and eat before or after! Amazing time. Would highly recommend.
Mahalo for your review! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2024/03/03 |
| Activity Date: | 2024/02/10 |
Reviewed by: タックマン
The wind felt a bit cold, but the weather was nice and the sea was crystal clear—it was the best! Although we only spoke Japanese, the staff were very kind and made us feel at ease!
風が少し寒く感じましたが天気も良く海も透き通ってて最高でした!
日本語しか話せない私達でしたがスタッフのみなさんも凄く親切で安心できました!
We are very pleased to hear that you were able to enjoy the tour with peace of mind. Thank you very much for participating in the tour. From all of us at KBOS.
安心してツアーを楽しんで頂けた様で大変嬉しく思います。 この度はツアーにご参加頂き誠にありがとうございました。 KBOSスタッフ一同
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| Packages: | 午前プラン |
| Attended as: | Families |
| Posted on: | 2024/03/03 |
| Activity Date: | 2024/02/08 |
Reviewed by: Ayriel
The whole crew was amazing, kind and funny! Spending the day at the sandbar was such an incredible experience and I highly suggest it for anyone looking to spend a fun day in the ocean. Would definitely book this trip again, the live music was also just amazing!
Mahalo for your review & picture! We look forward to seeing you again. - Team KBOS
| Rating: | |
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| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2024/03/02 |
| Activity Date: | 2024/02/29 |
Reviewed by: Nancy
Crew members were amazing! Saw beautiful coral and fishes. Fun activities for family with kids
Mahalo for the review! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2024/02/29 |
| Activity Date: | 2024/02/27 |
Tips and suggestions
Reply from activity provider
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We sincerely apologize for the unpleasant experience caused by our staff's attitude, despite your choice of our company among many tours. No matter how busy we are, we must remember to always be considerate and maintain a smile for our customers. We will share your feedback among our staff and use it to improve our services further. Thank you for your valuable comments. From all of us at KBOS Staff.
この度は数あるツアーの中から弊社をお選びいただいたにも関わらず、弊社スタッフの態度にてよっぴー様へは不快な思いをさせてしまい大変申し訳ありませんでした。どんない忙しくてもお客様への気配りや笑顔を忘れない様にしないといけないですね。頂きましたご意見はスタッフ内で共有させて頂き、更なるサービス向上に向けて役立てていく所存です。貴重なご感想を頂きありがとうございました。KBOS スタッフ一同