Reviewed by: クムクン
It was a tour in March, but the response from the Japanese staff on board, especially their commanding tone and seemingly angry way of speaking, was not acceptable. While I understand that the weather and sea temperature are beyond control, I regret paying the price for this level of service. I often use overseas tours, but I felt a significant difference in quality this time.
3月のツアーでしたが、船上の日本人スタッフの対応、特に命令調な言い方や怒ったような言い方が納得行くものではなかったです。天気や海水温は仕方ありませんが、この対応はそれなりの料金を払ったことに後悔しています。良く海外ツアーは利用しますが、当たりハズレの差を感じました。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2024/06/24 |
Reviewed by: スンズ
I visited Hanauma Bay with my wife when we were newly married, and this time I went with my son. It seems to have become cleaner due to the visitor limit for nature conservation compared to the past! Although we didn't see any sea turtles, the guide was friendly and we had a great time! Thank you!
結婚したての時に妻と一緒に行ったハナウマベイですが、今回は息子と一緒に行きました。
昔に比べ自然保護の観点から人数制限されてキレイになったように感じました!
ホヌには会えませんでしたがガイドさんも気さくで楽しめました!
ありがとうございました!
| Rating: | |
|---|---|
| Packages: | 7:00スタート |
| Attended as: | Families |
| Posted on: | 2024/06/23 |
| Activity Date: | 2024/06/20 |
Reviewed by: Yui
The crews were super nice and I had great experiences!! I am sure I will come back to this adventure!
Mahalo for your review & kind words for our crew! We look forward to seeing you again. - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Friends |
| Posted on: | 2024/06/22 |
| Activity Date: | 2024/05/30 |
Reviewed by: みもまる
This time, I participated with my 5-year-old daughter and my parents in their 70s. The weather was a bit cloudy, but when we arrived at the sandbar, it was sunny! We even saw sea turtles! Although we couldn't see the beach, the water was up to the adults' waists, so my daughter could stand and we had a lot of fun snorkeling and kayaking! The lifeguards were very kind (and they spoke Japanese fluently!). My parents, who didn't go into the water, were also taken on a boat ride around the area, and we were delighted by their generous spirit to entertain us. It was the best experience that will remain a lifelong memory!
今回は5歳の娘と70代の両親を含む家族で参加しました。
お天気はちょっと曇りがかってましたが、サンドバーにつくと晴天!ウミガメも見えましたよ~!
砂浜までは見えませんでしたが、海が大人の腰辺りまでになっていて、娘も足がついたのでシュノーケリングやカヌーなど沢山遊べました!ライフセーバーの方たちもすごく優しかったです。(日本語もペラペラ!)海に入らない両親たちもボートに乗せてくれて周辺を一周してくれたり、私達を楽しませようとするサービス精神がたっぷりで嬉しかったです。
一生の思い出に残る最高の体験ができました!
"We are all very happy to receive such words as 'the best experience that will remain a lifetime memory.' Please come back to visit us again. Thank you very much for participating in the tour. From all of us at KBOS."
”一生の思い出に残る最高の体験“なんてお言葉を頂きスタッフ一同大変喜んでおります。また是非皆様で遊びに来て下さいね。この度はツアーにご参加頂き誠にありがとうございました。 KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午後プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2024/06/22 |
| Activity Date: | 2024/05/30 |
Reviewed by: もるぺこ
I participated in the afternoon session.
- The live music on the boat was very pleasant, and the atmosphere was great as participants started dancing.
- I added both the banana boat and the bumper tube. The speed was something you can't experience in Japan. It was so much fun that I screamed so much I lost my voice the next day.
- There are various activities like snorkeling and stand-up paddleboarding, so you won't get bored.
- The light snack was a sandwich.
- You could also purchase alcohol separately, which allowed me to enjoy a drink with friends after playing.
- There was a tour guide who spoke Japanese, which was very reassuring. (I'm not sure if they are there every time.)
- The weather wasn't very good, so I wish I could have gone on a sunnier day.
- It seems that the timing for the sandbar varies by season, so if you want to see the sandbar, it's better to check the timing and decide whether to join in the morning or afternoon. We were in the afternoon, so we couldn't see the sandbar.
- There were many families, and I think it's a tour that children can enjoy as well.
午後の部に参加しました。
・船での生演奏はとても心地よく参加者の方が踊り始めたりととても良い雰囲気でした。
・バナナボートとバンパーチューブどちらも追加しました。日本じゃ味わえない速さです。叫びすぎて次の日声が枯れるくらい楽しかったです。
・シュノーケリングやサップ等の様々な遊びができるので飽きることがありません。
・軽食はサンドウィッチでした。
・お酒も別途購入することができて遊んだ後に友達とゆっくりお酒を楽しむこともできました。
・日本語ができる添乗員さんもいたのでとても安心でした。(毎回参加しているのかは分かりません)
・あまり天候が良くなかったのでもっと天気のいい日に行きたかったなと思います。
・サンドバーは時期によって時間帯が違うみたいなのでサンドバーに出会いたい方は時間帯をチェックしてから午前か午後に参加するかを決めたほうがいいです。私達は午後だったのでサンドバーをみることはできませんでした。
・家族連れの方も多く、子供も楽しめるツアーだと思います。
Thank you very much for participating in the tour. Although the weather was somewhat cloudy, we are very pleased to hear that you enjoyed it. Please come back to see the sandbar on a sunny day next time. We look forward to welcoming you again. From all the staff at KBOS.
この度はツアーへご参加いただき誠にありがとうございました。曇りがちなお天気だったようですが楽しんで頂けたとの事で大変嬉しく思っております。今度は晴れた日のサンドバーを見にまた是非いらしてください。お待ちしております。 KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午後プラン(バナナボート&バンパーチューブ付き) |
| Attended as: | Friends |
| Posted on: | 2024/06/21 |
| Activity Date: | 2024/06/06 |
Reviewed by: Isaac
Went with a family of 7. Everything was smooth sailing no pun intended. This trip is a Hawaii must! Very family oriented. They played soft calming music while serving fresh drinks and donuts. Once there you have the option to paddle board, snorkel (you can bring your own or they provide it free of charge) or just swim and lounge on a floating lounge area they have already there for guests. Water was crystal clear and fishes were everywhere near the reef. Water might be a little chilly for little ones just a heads up but all dependent on the weather but definitely doable.
Mahalo for your review! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2024/06/20 |
| Activity Date: | 2024/06/18 |
Reviewed by: Qt
Awesome crew, seen turtles, dolphins, all kind of finding Nemo fish. Best price. My only suggestion is to display a better sign or set up to know where to go
| Rating: | |
|---|---|
| Packages: | Morning Snorkel Cruise (8:30 AM) |
| Attended as: | Families |
| Posted on: | 2024/06/19 |
| Activity Date: | 2024/06/17 |
Reviewed by: まき1881
This was my first time booking, and I chose the option with transportation. They clearly communicated the pickup location with photos beforehand, and I was concerned about my valuables while having fun, but they managed everything properly, allowing me to enjoy myself without worries. On the way to the sandbar, I was able to listen to some lovely songs. It gets quite cold after coming out of the sea, so a jacket or towel is necessary. The sandbar was not as shallow as I expected on the day, but I was truly impressed by the beauty of the sea. Both snorkeling and the banana boat were a lot of fun, and it's a place that everyone should experience at least once. There were staff members who spoke Japanese very well, making for a truly enjoyable time. I highly recommend this option.
今回、初めて申し込みをし、送迎付きにしましたが、事前にピックアップの場所を写真付きで分かりやすく連絡くださったり、遊んでいる間の貴重品も気になってましたが、きちんと管理してくださり、不安なく過ごせるように配慮して下さって安心して楽しむことができました。サンドバ―に向かってる間は素敵な歌を聴くこともできました。海からあがると、どうしても寒いので、上着やタオルは必要です。サンドバ―は当日は思ってたよりも、浅めではありませんでしたが、とにかく海の綺麗さに感動で、シュノーケルも、バナナボートも、とっても楽しく、一度は必ず体験してもらいたい場所です。日本語がとても上手なスタッフもいて、本当に楽しい時間でした。オススメのオプションです
Thank you very much for participating in the tour. We are very pleased to hear that you were able to enjoy the tour with peace of mind. Please do join us again when you visit Hawaii. We look forward to seeing you.
From all the staff at KBOS
この度はツアーにご参加頂き誠にありがとうございました。安心してツアーを楽しんで頂けたとのお言葉を頂き大変嬉しく思っております。是非またハワイへお越しの際はご参加下さい。お待ちしております。 KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午前プラン(バナナボートまたはバンパーチューブ付き) |
| Attended as: | Friends |
| Posted on: | 2024/06/17 |
| Activity Date: | 2024/06/14 |
Reviewed by: Tomo
I was able to do the water activities I wanted to, so I had a great time. Surprisingly, the time flew by.
やりたかった水上アクティビティができたので、とても楽しかったです。
意外にあっと言う間に時間が過ぎてしまいました。
We are very pleased to hear that you enjoyed the tour. Thank you very much for participating this time. From all of us at KBOS.
ツアー楽しんで頂けた様ですね、大変嬉しく思っております。この度はご参加頂き誠にありがとうございました。KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午前プラン(バナナボート&バンパーチューブ付き) |
| Attended as: | Friends |
| Posted on: | 2024/06/15 |
| Activity Date: | 2024/06/12 |
Reviewed by: りん
It was disappointing that the sandy beach didn't appear, but there was an amusing staff member speaking in Osaka dialect, and I had a very enjoyable experience. The sandwich was delicious.
砂浜が出てこないのが、残念でしたが
大阪弁の面白いスタッフがいて、とても楽しい経験をしました。サンドイッチが美味しかった。
Thank you very much for participating in the tour. We are very pleased to hear that you enjoyed it. Please aim for a day with low tide next time, and we hope to see you again. We look forward to your visit.
From all the KBOS staff.
この度はツアーにご参加頂き誠にありがとうございました。楽しんで頂けた様で大変嬉しく思っております。次回は潮位が低い日を狙って、是非またご参加下さい。お待ちしております。 KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午後プラン |
| Attended as: | Families |
| Posted on: | 2024/06/15 |
| Activity Date: | 2024/05/25 |
Reviewed by: Fsdj1428
The boat was a great experience! They were very experienced made sure we knew how to use the equipment. One of the guides was in the water pointing out the turtles and all the fish. It was easy to float and snorkel. The boat was easy to find and the drinks were great! My daughter realty enjoyed the experience!
| Rating: | |
|---|---|
| Packages: | [2024] Standard Package with Drinks Included |
| Attended as: | Families |
| Posted on: | 2024/06/15 |
| Activity Date: | 2024/06/13 |
Reviewed by: Family from Spokane
Dan and his wife were great! We would do it again with them.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2024/06/15 |
| Activity Date: | 2024/06/13 |
Reviewed by: AZtraveller
The overall experience with this activity is good. I would put outstanding if snorkeling was better. Kayaking, canoeing and boat rides experience with nice live music is awesome. Just little lack on snorkeling in my opinion.
Mahalo for your review! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/06/11 |
Reviewed by: Candas
Had the best time of our lives the boat is amazing and staff was great!!!!!!!!! Seen lots of turtles and fish!!!!!!!!! Totally worth it plus you get drinks also!!!!!!!!!!
| Rating: | |
|---|---|
| Packages: | [2024] Standard Package with Drinks Included |
| Attended as: | Families with Young Children |
| Posted on: | 2024/06/11 |
| Activity Date: | 2024/06/09 |
Reviewed by: yamakawa
The Japanese guide provided commentary about Hawaii during the transfer, making it enjoyable from start to finish without any dull moments!
However, there are no breaks, so it might require some stamina...
(Of course, the guide will suggest going to the beach together if it gets too tough, and you can take a break from there.)
If you're not confident in your English or have concerns, I absolutely recommend this plan!
日本人ガイドの方が、送迎中もハワイのガイドをしてくださり、
飽きることなく、最初から最後まで楽しかったです!
ただ休憩とかはないので、体力はいるかも、、。
(もちろんガイドの方が、厳しくなったら一緒に浜に行って、そこからは休憩してくださいとは言ってくれますが)
英語苦手とか不安がある方は、このプランは絶対おすすめです!
| Rating: | |
|---|---|
| Packages: | 12:00スタート |
| Attended as: | Friends |
| Posted on: | 2024/06/09 |
| Activity Date: | 2024/06/06 |
Reviewed by: TK
Very cool experience. Saw lots of fish and turtles. The view at the island was nice as well. Only thing I was not happy about was the life guard told us to remove the flippers while the tide pulling us away. Mad it pretty hard to swim to the boat. I'm a decently strong swimmer and I barely made it. Besides that great experience
| Rating: | |
|---|---|
| Packages: | [2024] Standard Package with Drinks Included |
| Attended as: | Couples |
| Posted on: | 2024/06/08 |
| Activity Date: | 2024/06/07 |
Reviewed by: Ebonee L
The all around experience from the charter boat crew to the sandbar was amazing.
The crew was so lively and made you feel welcomed. The options for activities was great!
The live music was top teir and so soothing
I highly recommend this trip!
** don't forget to bring a water proof phone case or cover!**
Mahalo for your review! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Friends |
| Posted on: | 2024/06/08 |
| Activity Date: | 2024/05/17 |
Reviewed by: PH
Crew was incredibly friendly & helpful!
Everything is well explained and all the activities are well organized with a dedicated life guard at each activity!
Boat ride is very stable with minimal rocking motion and kick ass live band, being on a sandbar in middle of ocean is once in a lifetime..
Mahalo for your review! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Couples |
| Posted on: | 2024/06/08 |
| Activity Date: | 2024/06/06 |
Reviewed by: Sand O
An exciting adventure for all ages, lots of different activities and skill levels. I was happy to walk on the sand bar and relax on the floating platform while my young adult company enjoyed kayaking, volleyball, SUP and snorkeling. The crew was fantastic and even off the boat you could still enjoy the live music/tunes. Bring your own snacks so you won’t be hungry or buy from the mini store on the dock. We bought a bunch of breakfast items and they were delicious. I would absolutely book this again on our next visit… MAHALO
Mahalo for your review! There really is something for everyone to do at the sandbar. We look forward to seeing you again. -Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families |
| Posted on: | 2024/06/06 |
| Activity Date: | 2024/06/04 |
Reviewed by: Damian Young
♂️ the warmest people on Kaneohe Bay Sandbar Ocean Sports Adventure were filled with Love
Calvin one of the staff members gave me a full history lesson on the 100 year history on this part of the island the jazz band was amazing entertainment was fun I wound do it all over again well worth it
Mahalo for your review & pictures! We look forward to seeing you again. - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Couples |
| Posted on: | 2024/06/06 |
| Activity Date: | 2024/06/04 |
Reviewed by: Lauren
The crew was so kind and professional. We had an amazing time snorkeling and seeing the fish/turtles! This was definitely one of the highlights of our trip!
| Rating: | |
|---|---|
| Packages: | Standard Package: Afternoon Turtle Snorkel Cruise [Apr - Nov] |
| Attended as: | Couples |
| Posted on: | 2024/06/05 |
| Activity Date: | 2024/06/03 |
Reviewed by: クー
Onboard, Hawaiian music played like a live performance, making the journey enjoyable.
Once we arrived, we could freely play in the beautiful sea or take a break on the boat.
You can enjoy stand-up paddleboarding, kayaking, and snorkeling in the sea. There were also balls available for rent.
You can't wear shoes while paddleboarding or kayaking, but it might be good to have water shoes for snorkeling.
We were able to take turns using the paddleboards and kayaks.
船内はライブのようにハワイの音楽が流れていて、向かうまでも楽しかったです。
着いてからはとにかく綺麗な海で自由に遊んだり、船で休憩したり出来ます。
海ではサップやカヤック、シュノーケリングを楽しめます。ボールの貸し出しもありました。
サップやカヤックは靴の使用が出来ませんが、シュノーケリング時はマリンシューズがあるといいかと思います。
サップやカヤックは交代に使うことが出来ました。
Thank you for participating in the tour and for sharing your photos. We look forward to your next participation. From all the KBOS staff.
この度はツアーへのご参加、お写真をシェアして頂きありがとうございました。またのご参加お待ちしております。 KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Couples |
| Posted on: | 2024/06/04 |
| Activity Date: | 2024/05/24 |
Reviewed by: Jessie
This was a really great package that the whole family enjoyed! Snorkelling was amazing and the banana boat was a blast. It was very comfortable that the boat stays docked so you can find shade, drinks, and any of the items you need throughout the time on the sandbar. Highly recommend!
We are very happy that your family enjoyed our tour. Mahalo! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families |
| Posted on: | 2024/06/03 |
| Activity Date: | 2024/05/21 |
Reviewed by: やっこ
We participated as a couple to celebrate my 60th birthday. I felt secure participating in Japanese, and the experience exceeded my expectations in terms of satisfaction. Even though I'm not good at swimming, I had a great time fish watching in the water! It was a pity that we didn't encounter any honu (sea turtles).
還暦記念に夫婦で参加しました。日本語で安心して参加できて内容も思った以上の満足度でした。
泳ぎが苦手な私も楽しく水の中でフィッシュウォッチングできました!
ホヌに出会えなかったのは残念でした。
| Rating: | |
|---|---|
| Packages: | 12:00スタート |
| Attended as: | Couples |
| Posted on: | 2024/06/02 |
| Activity Date: | 2024/05/31 |
Reviewed by: Mel
Will be doing this again next year for sure! Crew and the band were awesome
Mahalo for your review! We look forward to seeing you again. - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families |
| Posted on: | 2024/06/02 |
| Activity Date: | 2024/05/31 |
Reviewed by: Rachel
Every member of the staff was phenomenal. The live music was perfect, and they had a great (DJ style) song list that played while we were out on the water. It was convenient to be able to grab hot food or snacks and beverages at the dock. There was plenty of room on the boat and we didn't feel overcrowded. The one thing I would improve is the size of the activity area. I specifically signed up to kayak, and found that the only option was to just row in a big circle (the area was identified by bouyies). My friend also snorkeled, but there wasn't much to see at that time of day. I think the best part of the trip was when one of the staff members offered to take a few of us out on a small speed boat around the reef. We found that it was affordable and convenient to pay extra for pick-up and drop off.
Mahalo for your review! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Friends |
| Posted on: | 2024/06/01 |
| Activity Date: | 2024/05/30 |
Reviewed by: アロハワイ
I had some anxiety on my first trip to Hawaii, but the presence of Japanese staff made me feel at ease. Instead of breakfast, we enjoyed an all-you-can-eat donut feast on the moving boat! The ride was smoother than I expected, and we arrived in no time. The water level was higher than I thought, but the beautiful, clear sea was amazing. We had fun with SUP and snorkeling, and we even got some photos taken along the way. It gets quite cold after coming out of the water, so extra towels and a jacket are essential. Please be careful as the return bus can also be quite chilly.
初めてのハワイで不安もありましたが日本人スタッフもいて安心した環境でした。
朝ごはんは食べずに移動の船で食べ放題のドーナツ!
思ったより揺れずにあっという間に到着。
思ったより水位がありましたが綺麗な海で透き通っていて最高でした。
SUPやシュノーケリングで楽しみ途中で写真も撮ってもらえました。
海から上がるとかなり寒いので余分なタオルや上着は必須です。
帰りのバスもかなり寒いので注意して下さい。
We are very pleased to hear that you were able to enjoy the tour with peace of mind. Thank you very much for participating in the tour. From all of us at KBOS.
安心してツアーを楽しんで頂けた様で大変嬉しく思います。この度はツアーへご参加いただき誠にありがとうございました。KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Couples |
| Posted on: | 2024/06/01 |
| Activity Date: | 2024/05/22 |
Reviewed by: Alishia E
Everything was so well organized and every member of the crew gave such great service. Will definitely be doing this again! They were on time and took the initiative to explain the different activities and provided everyone the opportunity to be involved.
Mahalo for your review! We look forward to seeing you again. - Team KBOS
| Rating: | |
|---|---|
| Packages: | Spring Special Deal! Afternoon Standard Tour with Lunch [April 15th - May 15th] |
| Attended as: | Friends |
| Posted on: | 2024/05/31 |
| Activity Date: | 2024/05/03 |
Reviewed by: ひろちゃん
Last year, I had a wonderful experience with Dan and Chieko, so this year I made a reservation without hesitation, and I was able to meet them again. I am truly grateful. This year, I was also moved to meet the unexpected Honu (sea turtle). Of course, for us who can't swim much, the two of them were like sea gods, providing reassurance. I definitely want to rely on them again. Thank you very much! I highly recommend them to everyone! ✨
昨年ダンさんチエコさんに大変素敵な経験をさせて頂いたので 今年は躊躇なく予約 そしてまたお会いできました ほんと感謝感謝そして今年はおもっても見なかったホヌちゃんにも会え感動感激 もちろん大して泳げない私たちにとりおふたりは 海神のように安心 またぜひお世話になります ありがとうございました
皆さん超おすすめです✨
| Rating: | |
|---|---|
| Packages: | 12:00スタート |
| Attended as: | Couples |
| Posted on: | 2024/05/31 |
| Activity Date: | 2024/05/29 |
Reviewed by: Lily
I was expecting to be sailing since we were aboard a sailboat. I was very disappointed and expressed my interest to sail with the crew (the wind was awesome) they said we could sail back. I brought this up several times and got other passengers excited about it as well. The crew decided we didn't have enough time even though we waited at the snorkel spot long after everyone had come out of the water. We did not get to sail back. Additionally when we were snorkeling I saw a turtle covered in fishing line all tangled up... I pointed this out to the crew and they said "oh well we cant touch them" with complete apathy.
It was quite depressing and the apathetic unenthusiastic crew just made it worse. Seek another sailboat tour. Maybe they will actually sail.
| Rating: | |
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| Packages: | Morning Snorkel Cruise (8:30 AM) |
| Attended as: | Couples |
| Posted on: | 2024/05/30 |
| Activity Date: | 2024/05/05 |
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Reply from activity provider
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We sincerely apologize for the unpleasant experience caused by our staff's attitude, despite your participation in the tour. We will share your feedback among our team and use it to improve our services in the future. Thank you very much for your valuable comments. From all of us at KBOS Staff.
この度はせっかくツアーにご参加頂いたのに弊社スタッフの態度によって不快な思いをさせてしまい大変申し訳ございませんでした。頂きましたご意見はスタッフ内で共有させて頂き、今後の更なるサービス向上に向けて役立てていく所存です。貴重なご感想を頂き大変ありがとうございました。KBOS スタッフ一同