Reviewed by: Ronin
Our captain was knowledgeable and very helpful. The water was perfect just a little choppy. She guided us to snorkeling area and we also saw turtles. Loved it
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| Packages: | Afternoon Tour Package |
| Attended as: | Families |
| Posted on: | 2021/10/02 |
| Activity Date: | 2021/09/30 |
Reviewed by: Megan Rish
The dolphin tour was so crowded and even though the guide was friendly and the people were very friendly there were just too many. Many people didn’t actually get to see the dolphins in the water and were being kicked with fins because of how crowded it was. We will not be doing that again unless there are less people.
Aloha Megan,
We are sorry to hear that you found the tour too crowded and will pass this feedback onto our operations management. We have modified operations this month so that we are better dispersing guests between tours available. We are also actively researching for the optimal passenger count that allows us to serve as many guests as possible who dream of swimming with dolphins while still prioritizing safety and comfort. We hope this helps to demonstrate our commitment to your satisfaction. Mahalo and aloha!
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| Packages: | [11:00 AM] Afternoon Snorkel Package - Feb & Mar 2024 |
| Attended as: | Couples |
| Posted on: | 2021/10/02 |
| Activity Date: | 2021/09/10 |
Reviewed by: kris
Saw a pod of dolpins. swam with sea turtles and we had rare sighting of a HUGE pod of pilot whales, maybe about 30-40 of them !
Mahalo for taking the time to sum up your experience with us. We hope to see you out here again. :) Lisa
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| Packages: | Dolphin Excursion |
| Attended as: | Solo Travelers |
| Posted on: | 2021/09/20 |
| Activity Date: | 2021/09/18 |
Reviewed by: LoveHawaii
Very positive experience. Easy check in and staff was great. Family friendly.
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| Packages: | Morning Snorkel Cruise (8:30 AM) |
| Attended as: | Couples |
| Posted on: | 2021/09/19 |
| Activity Date: | 2021/08/26 |
Reviewed by: Gary
We booked this one instead of the self kayaking to the Sandbar, and it was definitely worth it. If you want the relaxing and chill experience, and have fun, book this one. Our captain/crew was super nice and great. They take you to the sandbar, which is super beautiful, and you hangout there for about 1-2 hours, they provide you with boards and water equipments so you don't have to bring your own. The snorkeling was pretty cool too, didn't see any turtles though but still beautiful and great experience.
Aloha Gary! Thank you so much for taking the time to write this wonderful review. Your feedback is greatly appreciated and we look forward to seeing you again. Mahalo!
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| Packages: | Morning Tour Package |
| Attended as: | Couples |
| Posted on: | 2021/09/16 |
| Activity Date: | 2021/09/10 |
Reviewed by: AM13
Instruction and instructors were great. It was easy to understand and amazing to have the time to practice in a relaxed setting.
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| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Friends |
| Posted on: | 2021/09/12 |
| Activity Date: | 2021/09/10 |
Reviewed by: Linda
Great value, crew was amazing! They helped call out where turtles were and even helped us get great go pro footage of a bunch of sea turtles! Boarding location was super convenient for us too!
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| Packages: | Morning Snorkel Cruise (8:30 AM) |
| Attended as: | Friends |
| Posted on: | 2021/09/09 |
| Activity Date: | 2021/08/29 |
Reviewed by: Sheila
We had a great time. Staff was helpful and kind. Waves were choppy but didn't stop us from getting it done!
When you get to the Duke statue look for the rainbow umbrella on the beach. The catamaran is tied up in the water waiting for you. The sail was not up so didn't see the rainbow sail on the catamaran. Check in with the folks at the umbrella and wait patiently for the late comers. We had approx 25 people on our tour and it was just right. Not over crowded but not spacious either.
They took us out about 15 mins off Waikiki shore to a place called Turtle Canyon. There were several other boats and craft out there doing the same thing. But it did not interfere with us.
We saw plenty of fish and 1 turtle. Fun was had by all. For the price you can't beat this tour. I am a frequent visitor to Oahu and would bring more friends on this tour again. Coming back next year with a different group and will suggest it again for them. Great for beginners and intermediate snorkelers.
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| Packages: | Morning Snorkel Cruise (8:30 AM) |
| Attended as: | Friends |
| Posted on: | 2021/09/05 |
| Activity Date: | 2021/09/03 |
Reviewed by: LAuago
Captain Bruce’s turtle snorkel tour was the best activity I’ve ever done in O’ahu. They were also really nice and fun! The sandbar was awesome and I saw turtles, fish, coral , and other marine life. They provided refreshments and light snacks like chips, fruit. I would do this again. And please wear reef safe sunscreen to help protect the coral and ocean animals.
Thank you very much! It's so kind of you. We look forward to seeing you again. Mahalo!
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| Packages: | Morning Tour Package |
| Attended as: | Couples |
| Posted on: | 2021/09/05 |
| Activity Date: | 2021/09/02 |
Reviewed by: jonathan
friendly crew
clean boat
plenty of storage and snacks
hot chocolate was nice for kids
Aloha and Mahalo for the compliments.
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| Packages: | Morning Tour Package |
| Attended as: | Families |
| Posted on: | 2021/08/30 |
| Activity Date: | 2021/08/27 |
Reviewed by: Michelle
2nd time being in hawaii and haven’t gone snorkeling until now. The experience was very exciting especially seeing the fishes and sea turtles. The life guards and the kids were very helpful ! Such a fun couple of hours spent at waikiki beach. I decided to buy my own snorkel gear for sanitary reasons. I want to try it again some time when i get the opportunity too.
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| Packages: | Morning Snorkel Cruise (8:30 AM) |
| Attended as: | Friends |
| Posted on: | 2021/08/30 |
| Activity Date: | 2021/08/28 |
Reviewed by: Carlos
Our preference was to go at low tide and we had a blast. During snorkeling we even got to see some turtles. I believe we saw 4 individual tuetles.
The big surprise was the level of customer service. We were the only passengers with young kids and the staff was very accommodating to us. They were engaging to all the passengers but I was so impressed how they engaged my youngest (age 5) who can be a handful. If you have never gone to the sand bar the decision has to be to experience it as soon as possible. If you are deciding which company to take you out there, I recommend captain Bruce. It's clean, there are snacks, coffee, tea, a restroom, tons of water toys, and it's good for groups, couples and families.
Aloha Carlos, on behalf of Capt. Bruce, we thank you so much for your support! Your feedback is greatly appreciated and we look forward to seeing you in the near future.
Mahalo kindly.
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| Packages: | Morning Tour Package |
| Attended as: | Families with Young Children |
| Posted on: | 2021/08/29 |
| Activity Date: | 2021/08/07 |
Reviewed by: Mitch
There were no Japanese guides available on the Beltora menu, possibly because there are hardly any Japanese users. We participated from the mainland United States, but I think people coming from Japan would be disappointed, so if there are no guides, it would be better to remove them from the menu.
日本人利用がほとんどないためか、ベルトラさんのメニューにあった日本語ガイドはありませんでした。我々はアメリカ本土からの参加でしたが、日本から来た人はがっかりされると思うので、ないならないでメニューから削除された方がいいと思います。
This is a Captain Bruce's Paradise of the Sea tour. We sincerely apologize for not meeting your expectations despite your anticipation. We are very sorry regarding the Japanese guide, which was mentioned at the time of your reservation. We have now removed the mention of the Japanese guide from our booking site. We look forward to welcoming you again on another occasion.
キャプテンブルース天国の海ツアーです。この度は楽しみにされていたにも関わらず、ご期待にそえず心苦しい限りです。
日本語のガイドに関しまして、ご予約の際に記載があったにもかかわらず大変申し訳ございませんでした。日本語ガイドにつきましては現在予約サイトの記載から削除させて頂いております。またの機会にお越しいただけますことをスタッフ一同心よりお待ち申し上げております。
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| Packages: | 午前プラン(2023年3月までのご参加) |
| Attended as: | Couples |
| Posted on: | 2021/08/28 |
| Activity Date: | 2021/08/24 |
Reviewed by: Liz
Our family enjoyed the boat ride. It was about 15 min away. The staff was wonderful. I was able to see only two turtles and some fish. That was very cool. The current was a bit strong at times. Glad the staff helped me with their surf boards.
My three kids ages: 4,5,8, had a hard time swimming because the current was a bit strong so they were only in the water for about 5 minutes. The goggles & snorkel equipment were too big for the toddlers. Next time we will pack ours. We did pack the vests for the kids but they do have some available.
They did see some turtles over the surface. Great weather. We did the 2 pm tour. Make sure to pack some nausea medicine, some folks felt very sick.
We liked being able to bring our own food & drinks.
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| Packages: | Morning Snorkel Cruise (8:30 AM) |
| Attended as: | Families with Young Children |
| Posted on: | 2021/08/26 |
| Activity Date: | 2021/08/24 |
Reviewed by: Angela
Saw lots of turtles and fish! Boat was clean, safe and well staffed. Bring a hat and lots of sunscreen. Crew of 5 and it was easy to get equipment on and ready. Our group had about 33 which was a lot - made for close quarters at times and a line at the stairs. Crew was quiet and all business … they were likely sick of tourists at this point. Beautiful pictures and scenery. Really nice catamaran.
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2021/08/22 |
| Activity Date: | 2021/08/20 |
Reviewed by: Shay
We did not see any turtles. Kinda wish my money was more worth it for that reason.
Aloha Shay, we're very sorry for not being able to see
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| Packages: | Afternoon Tour Package |
| Attended as: | Families with Young Children |
| Posted on: | 2021/08/21 |
| Activity Date: | 2021/07/27 |
Reviewed by: lucidbutterfly
Book early, fun trip! This was recommended to me by a coworker who visited a month before my family. Glad I took her advice, loved it! We were upgraded to a private boat and loved our guide. He took us to the regular spot as well as a more private spot. We got lucky and saw many honu both big and small. It also helped that the weather was perfect. Definitely will do this trip again next time we’re at this island.
Wow! what a good Upgrade
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| Packages: | Afternoon Tour Package |
| Attended as: | Families |
| Posted on: | 2021/08/21 |
| Activity Date: | 2021/07/29 |
Reviewed by: Kerin M
Such a great time. The crew are fun and laid back. The trip is perfectly timed. Just a short trip, with fun waves and splashes, out to see a fun array of fish and get nose to nose with several turtles! Ideal for experienced snorkelers.
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| Packages: | Morning Snorkel Cruise (8:30 AM) |
| Attended as: | Families |
| Posted on: | 2021/08/19 |
| Activity Date: | 2021/08/15 |
Reviewed by: Elizabeth Brindley
This was perfect for when we had family visit. Two hours of fun, and we saw so many turtles. Definitely a memorable experience.
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| Packages: | Morning Snorkel Cruise (8:30 AM) |
| Attended as: | Families |
| Posted on: | 2021/08/14 |
| Activity Date: | 2021/07/21 |
Reviewed by: Katarina
Our guide was really nice and made sure our whole group was comfortable and safe at all times! It was a fun and relaxing experience!
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| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Friends |
| Posted on: | 2021/08/11 |
| Activity Date: | 2021/08/09 |
Reviewed by: Hayu
I think I came to Hawaii for this. This made me like Hawaii! The first thing I did after iClouding every video of dolphins was buying a shirts that says i love hawaii. I saw so many dolphins and knew that they are much more adorable than i have thought of. They are very curious that they circle around humans, and come really close to boat.
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| Packages: | Dolphin Excursion |
| Attended as: | Solo Travelers |
| Posted on: | 2021/08/10 |
| Activity Date: | 2021/08/08 |
Reviewed by: Lilo
The Captain and the helper were very energetic and explained everything in detail. I had a fear from water depth and was scared to go to snorkeling with my kids. Jason , one of the captain’s helpers guided us and helped do the snorkeling all the way. A big thank you to him, the captain and the female helper. It was a great experience!
Aloha and Mahalo! Thank you so much for your kind words. Your feedback is greatly appreciated.
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| Packages: | Afternoon Tour Package |
| Attended as: | Families with Young Children |
| Posted on: | 2021/08/08 |
| Activity Date: | 2021/08/06 |
Reviewed by: Sarah
This was my favorite part of our vacation. The staff were very friendly and professional. I loved that they really emphasized how important it is to respect the ocean wildlife. We got to see the spinner dolphins, turtles, and fish. I highly recommend it!
Thank you for joining with us.
People can enjoy snorkeling surrounding rich of nature.
The experiences will enrich your mind!
Mahalo
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| Packages: | Sunrise Dolphin Snorkel Cruise (7:30 AM) |
| Attended as: | Couples |
| Posted on: | 2021/08/07 |
| Activity Date: | 2021/07/14 |
Reviewed by: Jessica
My daughter (age 8) and I had an amazing time at the Kaneohe sandbar. We saw baby sharks and several turtles while snorkeling! The amount of time we spent there was perfect. The crew did an excellent job. I highly recommend this experience!
Aloha and thank you so much for your feedback. We are very pleased to hear that you and your daughter are having a great time at the sandbar. Mahalo for your support!
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| Packages: | Morning Tour Package |
| Attended as: | Families with Young Children |
| Posted on: | 2021/08/06 |
| Activity Date: | 2021/08/04 |
Reviewed by: Glenda
I booked this snorkeling tour for our group of 21 months in advance. A couple days before our trip a representative of Hawaii Activities contacted me to let me know the time we booked was no longer an option offered by the company. They rebooked us with a different company for the same day, at an earlier time, without drinks :(, for the same price even though the Moana company charged more than the one we originally booked. I appreciate this so much because as we were boarding, we saw a disappointed family at another dock who had their trip canceled with not even a notification. The boat just never showed up and when they called the company they were told they had to cancel due to COVID. Things happen but a notice would have been nice. Luckily for us Hawaiian Activities/Veltra not only notified us, but made alternative arrangements for us. I would definitely use this company for bookings in the future.
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| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2021/08/06 |
| Activity Date: | 2021/07/30 |
Reviewed by: Beatrix
Never play at the sandbar before and this was SUPER FUN! the crew was fun yet professional. Perfect length of time to be at the sandbar. As for the snorkeling, it was good, but we got kicked non stop from the people in front of us, LOL. Not the crew's fault obviously. Just a note to self for next time, will give myself some space from the people in front of me. Just a suggestion, not sure it is feasible or not... adding slide will be better. But all in all, it was a great time and thank you for doing what you are doing!
Aloha, thank you very much for your support! We look forward to seeing you again. Mahalo!
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| Packages: | Morning Tour Package |
| Attended as: | Families |
| Posted on: | 2021/08/06 |
| Activity Date: | 2021/07/31 |
Reviewed by: Mom to teens
Had a blast, highlight of the trip for my teen daughters!
Thank you for joining with us.
Yes, the dolphin tour is loved by men and women of all ages!
Mahalo
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| Packages: | Afternoon Dolphin Snorkel (11:00 AM) |
| Attended as: | Families |
| Posted on: | 2021/08/04 |
| Activity Date: | 2021/07/31 |
Reviewed by: Kait & Sean
We took the morning tour and we got a lot of time to snorkel and hung out with 3 sea turtles (with a safe distance away of course!). I appreciate how our local staff emphasized the importance of keeping safe the reef & the animals who call the ocean home. We got access to paddle boards and delicious coffee! Thanks again for a great time!
Aloha and Mahalo Kait & Sean! We look forward to see you back again.
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| Packages: | Morning Tour Package |
| Attended as: | Couples |
| Posted on: | 2021/08/02 |
| Activity Date: | 2021/07/16 |
Reviewed by: Michelle
Took 5 friends out with me to experience the sandbar for the first time! We had such a blast! Yuko was our captain and she was the absolute best! Some snacks and drinks were provided, you can BYOB. Floaties, snorkel gear, and a paddleboard were offered. The sandbar was beautiful! Highly recommend this to anyone!
Aloha Michelle, Thank you so much for the compliments. I will share this with Capt. Yuka. Mahalo!
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| Packages: | Afternoon Private Cruise & Boat Rental |
| Attended as: | Friends |
| Posted on: | 2021/08/01 |
| Activity Date: | 2021/07/28 |
Reviewed by: DD Hal
Could hardly see fish or turtles. Crew was not friendly at all.
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| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2021/08/01 |
| Activity Date: | 2021/07/30 |
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Aloha Ronin, on behalf of Capt. Bruce, we would like to thank you for this amazing review. Mahalo!