Reviewed by: sana
I was guided by a Japanese guide (Chieko and Dan) and had a one-on-one snorkeling experience, where I was able to dive for the first time for an hour. I also saw a turtle.
日本人ガイド(チエコさんダンちゃん)さんに案内されて、マンツーマンでシュノケリングが出来て、1時間も初めて潜れました。亀も見れました。
ウエットスーツは借りた方が良い
Thank you for joining the tour. I am very happy to hear that you felt safe while swimming. It was great that you were able to see the sea turtles as well. We look forward to having you join us again on your next trip to Hawaii. Thank you. Mahalo!!
この度はツアーにお越しいただき、ありがとうございました。安心して泳いでいただけたとの事、ガイドとしてとても嬉しいお言葉です。ウミガメにも会えて良かったですね。ぜひまたハワイにお越しの際にはツアーにリピートしていただけますことをお待ちしております。ありがとうございました。Mahalo!!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2024/12/20 |
| Activity Date: | 2024/12/18 |
Reviewed by: CHI
The water was very clear and beautiful. We took a boat to the sandbar, and along the way, they explained about sea turtles and heart-shaped coral reefs. After the explanation in English, they also provided a description in Japanese, so even those who are not good at English could enjoy it fully. Once we arrived at the sandbar, we enjoyed stand-up paddleboarding for a while, and then moved on to snorkeling. The guide was always checking on us, so we felt safe and could enjoy ourselves. We were able to see sea turtles up close during both the stand-up paddleboarding and snorkeling. Light snacks were provided, and there was a generous amount, so we could replenish our energy well. This is definitely an activity that anyone who wants to swim in beautiful waters or see sea turtles should try!
水がとても透き通っていて、とても綺麗でした。
サンドバーまでは船で行き、途中で海亀やハートの形の珊瑚礁などの説明をしてくれました。
英語の説明の後、日本語でも説明してくれたため、英語が苦手でも十分に楽しめました。
サンドバーに着いたら、しばらくSUPなどを楽しみ、その後シュノーケリングに移りました。
終始ガイドの方が見回ってくれてるため、安心して楽しめました。
SUP、シュノーケリングともに海亀を近くで見ることができました。
軽食が出ましたが、たくさんの量が提供されたため、たくさんエネルギー補給をすることができました。
綺麗な海で泳ぎたい人や海亀をみたい方には絶対に行って欲しいアクティビティです!
It's convenient to have a pick-up service. In my case, they came to pick me up at the hotel where I was staying.
送迎をつけてもらうと楽です。
私の場合は宿泊してるホテルまで迎えにきていただきました
Aloha! This is the Captain Bruce's Paradise Ocean Tour. We are very happy to hear that you thoroughly enjoyed the tour. Please come back to visit the sea turtles again. We look forward to that day. A hui hou!
アロハ!キャプテンブルース天国の海ツアーです。ツアーを存分に楽しんで頂けたようで大変嬉しいです。
ぜひまたウミガメたちに会いに遊びに来てください。その日をお待ちしております。A hui hou!
| Rating: | |
|---|---|
| Packages: | 2便 |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2024/12/19 |
| Activity Date: | 2024/12/16 |
Reviewed by: きょうこさん
It's very convenient since transportation is included. Using CHIEKO's fins as a marker, it felt very safe and comfortable. I was quite impressed to see turtles coming up to the surface for air several times. We were all thrilled to see turtles in a different location as well. Of course, there were plenty of fish too. Since both my husband and I are 65 years old, we would love to go again if we have the chance. Thank you, CHIEKO!
送迎付きですのでとにかく便利です。CHIEKOさんの足ひれを目印にとても安全でとても気持ちがよく、亀が呼吸のために水面に顔を出すしぐさを数回見られかなり感激しました。また違う場所で亀を見られて参加者皆またまた感激。もちろん魚もたくさんいました。夫婦共に65歳なので機会があればまた行きたいと思っています。CHIEKOさんに感謝です。
Turtles are not always guaranteed to be seen, but snorkeling at Hanauma Bay is definitely recommended.
亀はいつも見られるとは限りませんがハナウマベイでのシュノーケルは絶対おすすめです。
Thank you for joining our tour. It was great to see so many fish and sea turtles, wasn't it? And how lucky you were to witness the breathing scene! We look forward to seeing you again on another tour when you visit Hawaii. Our company welcomes guests up to 70 years old! Thank you very much. Mahalo!!
この度はツアーにお越しいただき、ありがとうございました。たくさんのお魚とウミガメにも会えて良かったですね。しかも呼吸のシーンも見られたなんて、本当にラッキーですね。ぜひまたハワイにお越しの際にはツアーでお会いできるのをお待ちしております。弊社では70歳までOKです!ありがとうございました。Mahalo!!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/12/17 |
| Activity Date: | 2024/12/11 |
Reviewed by: ヒーエー
It was snorkeling that even beginners could do. I was worried because various explanations were given on the boat, but it was an activity that my family could enjoy at a leisurely pace.
初心者でもできるシュノーケリングでした。船の中で色々説明されたので、心配になりましたが、家族でゆっくり楽しめるアクティビティでした。
Aloha! Thank you for joining the Captain Bruce's Paradise Ocean Tour. I am very happy to hear that you were able to enjoy it at a leisurely pace. I look forward to the day we can meet again. Mahalo!
アロハ!キャプテンブルース天国の海ツアーにご参加頂きありがとうございました。 ゆっくり楽しんで頂けたとお聞きし大変嬉しく思います。
またお会いできる日を楽しみにお待ちしております。マハロ!
| Rating: | |
|---|---|
| Packages: | 2便 |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/12/15 |
| Activity Date: | 2024/11/23 |
Reviewed by: れお
I participated in snorkeling for the first time with my friends. Thanks to Chieko-sensei's kind instruction, I was able to swim very happily. I saw a lot of fish as well. I want to do it again!
初めてのシュノーケリングを友達と参加しました。ちえこ先生が優しく教えてくれたおかげで、とても楽しく泳ぐことができました。たくさんお魚も見れました。またやりたいです
Thank you for joining the tour. I'm glad you enjoyed your first snorkeling experience. On your second time, you should feel more at ease and find it easier to breathe. We look forward to having you repeat the tour if you have the opportunity to come back to Hawaii. Thank you. Mahalo!!
この度はツアーにお越しいただき、ありがとうございました。初めてのシュノーケリングを楽しく体験していただけて良かったです。2回目はもっと安心できて、呼吸も楽になるはずですよ。またハワイに来る機会がありましたら、ツアーにリピートしていただけますことをお待ちしております。ありがとうございました。Mahalo!!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2024/12/14 |
| Activity Date: | 2024/12/11 |
Reviewed by: みー
The sea was incredibly beautiful! It was a bit cloudy, so it would have been even more stunning on a sunny day. There were fish around the rocky areas, but you have to go quite far out to find more rocky spots, so the elementary school kids couldn't reach the areas where the fish were. However, we had a great time just at the water's edge, so I was very satisfied! The lunch was delicious no matter what we chose! We made wonderful memories!!
とっても綺麗な海でした!少し曇りぎみだったので晴天だったらもっと綺麗だったんだろーなぁ。
岩場には魚もいましたが結構沖まで行かないとあまり岩場はないので小学生では魚がいるような岩場までは行けませんでした。
でも波打ち際だけでもかなり楽しんでいたので大満足です!
ランチもどれを選んでも美味しかったです!いい思い出が作れました!!
Dear Mi,
Thank you for participating in the tour and for writing a review. We are very happy to hear that you enjoyed it. Please do come visit us in Kailua again when you come to Hawaii. We look forward to seeing you.
Thank you.
Kailua Beach Adventures
The Japanese Staff
みー様
ツアーにご参加及びレビューのご記入ありがとうございました。
楽しんで頂けたようでとても嬉しく思います。
またハワイにお越しの際は是非ともカイルアまで遊びにいらしてください。
お待ちしております。
ありがとうございました。
カイルアビーチアドベンチャーズ
日本語スタッフ一同
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2024/12/14 |
| Activity Date: | 2024/11/22 |
Reviewed by: T. Richards
The snorkel trip was awesome! I was reluctant to go snorkeling at all but it was the highlight of our trip! The crew was very nice and very helpful. The boat was beautiful. We were lucky because the water was clear, and there were lots of turtles and so many fish! Thank you for such a wonderful experience!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2024/12/12 |
| Activity Date: | 2024/12/09 |
Reviewed by: TOMOTOMO
This time, the water depth was quite deep, and I couldn't touch the bottom. I could see sea turtles and coral reefs nearby, and the guide provided excellent explanations, which made it enjoyable. The spam onigiri was very delicious! 😊
今回は水深が深く足が付くか付かないくらいでした。
ウミガメと珊瑚礁が近くに見え、ガイドさんの説明も良くして頂いたので楽しめるました。
スパムおにぎりがとても美味しかったです(^^♪
Thank you for participating in the Captain Bruce's Paradise of the Sea Tour. We are very happy to hear that you enjoyed it. Please come and visit us again when you come to Hawaii. A hui hou!
キャプテンブルース天国の海ツアーにご参加いただきありがとうございました。楽しんでいただけたようで大変嬉しく思います。
またハワイにお越しの際は是非遊びにいらしてください。A hui hou!
| Rating: | |
|---|---|
| Packages: | 1便 |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/12/08 |
| Activity Date: | 2024/09/25 |
Reviewed by: Maki
Renting a wetsuit was a good decision for warmth and injury prevention. I swam for about an hour from one end of the bay to the other at the guide's pace, which was quite tiring, and I experienced seasickness. It was tough for seniors, so I wished we could have taken a break along the way.
ウェットスーツは防寒とケガ防止のためにレンタルしてよかったです。
約1時間、湾の端から端までガイドのペースで泳ぎ続けたのでかなり疲れ、波酔いを経験しました。
シニアには辛いので途中、休憩させて欲しかった。
Renting a wetsuit is essential for warmth and injury prevention.
ウェットスーツは防寒とケガ防止のためにレンタルが必須です。
Thank you for joining the tour. I apologize for any discomfort you experienced. If you had informed us during the tour, we could have returned to the beach earlier, and I am truly sorry for that. In our regular tours, many participants prefer to swim a lot, so we do not take breaks. However, in a private tour, we can adjust to your pace, allowing for leisurely swimming and breaks based on your preferences. I hope you will consider joining us for a private tour next time. Once again, I sincerely apologize for the inconvenience. I would be grateful if you could visit us again. Mahalo!!
この度はツアーにお越しいただき、ありがとうございました。辛い思いをさせてしまったようで、ごめんなさいね。途中で教えていただけましたら、先にビーチへ戻ることもできたのですが、本当に申し訳ございませんでした。通常のツアーではたくさん泳ぎたい方が多いので、途中休憩はお取りしません。ですが、プライベートツアーでしたら、そのお客様だけのペースに合わせ、ゆっくり泳いだり、途中休憩をしたり、お客様のご希望次第で泳ぐことができます。ぜひ次回はプライベートツアーでお越しいただけたらと思います。本当にこの度は申し訳ございませんでした。これに懲りずに、またお越しいただければ幸いです。Mahalo!!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Rainy |
| Posted on: | 2024/12/08 |
| Activity Date: | 2024/11/13 |
Reviewed by: クーコ
In December, during the winter season in Hawaii, the sandbar was underwater, but we descended onto the emerald green sandbar, and it was a wonderful experience. We played on the SUP and enjoyed our first snorkeling, where we were able to see tropical fish and sea turtles, which was a lot of fun. However, there were many participants, and after the English guide, there was a Japanese guide, which meant we had to wait. I wished they could have explained simultaneously for the Japanese participants.
12月のハワイ冬の季節でサンドバーは海水の下でしたが、エメラルドグリーンのサンドバーに降り、素晴らしい体験でした。サップで遊んで、初シュノーケリングで熱帯魚、海ガメを見る事ができ楽しかったです。
ただ参加者が多く
英語ガイドの次に日本語ガイドがあり、待ってる時間があった。日本人だけに同時に説明してほしかったです。
In the winter season, it gets cold when you come out of the sea, so towels, a change of clothes, and long sleeves are necessary. Be careful not to injure your feet on the coral.
冬の季節は、海からあがると寒いので、タオル、着替え、長袖は必要です。
サンゴで足を怪我しないように注意しましょう。
Thank you for participating in the Captain Bruce's Paradise of the Sea Tour. We sincerely appreciate you taking the time to share your valuable review. We look forward to seeing you again soon, from all of our staff.
キャプテンブルース天国の海ツアーにご参加いただきましてありがとうございました。貴重なレビューをアップしていただき心より感謝しております。
またお会いできる日をスタッフ一同心よりお待ちしております。
| Rating: | |
|---|---|
| Packages: | 2便 |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/12/07 |
| Activity Date: | 2024/12/05 |
Reviewed by: 水仙
I was able to snorkel safely. Since I went first thing in the morning, it was easy to secure a good spot. The security was thorough, allowing me to enjoy snorkeling without any worries.
シュノーケルを安全にできました。
朝1番で行ったので、場所取りもスムーズでした。
セキュリティも万全で、心置きなくシュノーケルを楽しめました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/12/05 |
| Activity Date: | 2024/11/30 |
Reviewed by: Beatrice
Pretty good, staff are very good. I don’t like I have to write more than 50 characters to give a comment here
We have a group of 4 people, they gave only one pedal per group, each of us only played a short time
Thank you for your 5 star rating. Mahalo nui loa!
| Rating: | |
|---|---|
| Packages: | Afternoon Tour Package |
| Attended as: | Friends |
| Posted on: | 2024/12/05 |
| Activity Date: | 2024/12/03 |
Reviewed by: 新婚さん
Everyone was so kind, and I was able to experience it while relaxing! Being able to see the dolphins up close was the best memory!
みなさん優しい方ばかりでリラックスしながら体験できました!!イルカも間近で見ることができて最高の思い出です!!
Aloha! Dear newlyweds, thank you for participating in the Dolphin School! We also appreciate the five stars. On the day of the tour, we were truly lucky to see a rare pilot whale up close in the water. Its large body was very impressive! I'm glad you were able to relax and enjoy. I hope it became one of the wonderful memories of your honeymoon. If you have the chance to come back to Hawaii, please take advantage of the repeat visitor discount and re-enroll in the Dolphin School! We all sincerely look forward to seeing you again. Mahalo nui and A hui hou!
アロハ! 新婚さん様。イルカ中学へ参加していただきありがとうございました! また五つ星にも感謝です。ツアー当日は珍しいパイロット・ホエール(コビレゴンドウ)を水中で間近に見ることができて、本当にラッキーでした。大きな身体はとても迫力がありましたね!! リラックスして楽しめたようで良かったです。新婚旅行の素敵な思い出の一つになったとしたら嬉しいです。またハワイにいらっしゃる機会には、ぜひ、イルカの学校へリピーター割引を利用して再入学しに来てくださいね!またお会いできますよう、クルー一同心よりお待ちしております。Mahalo nui and A hui hou!
| Rating: | |
|---|---|
| Packages: | 【2024年11月~12月15日の期間限定!】ドルフィンウォッチ/送迎付きプラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/12/03 |
| Activity Date: | 2024/12/01 |
Reviewed by: 清水家
I was anxious about taking my elementary school children, who are not great swimmers, but they were so absorbed in searching for fish in the beautiful sea that they eagerly moved forward and had a lot of fun. As a mother with limited stamina, I could barely keep up. Although I chose the tour, my family was very satisfied, and it became the most wonderful experience of our stay in Hawaii.
I didn't reserve wetsuits in advance, but I was advised that they not only help with cold protection but also reduce the risk of injury, so I rented one on the day. I was glad I did, as I ended up bumping my feet.
Dan and Chieko were great people, and it was a lovely tour. Thank you very much.
泳ぎの得意ではない小学生の子供達を連れて
不安がありましたが、綺麗な海での魚探しに夢中でグイグイ前に進む、とても楽しんでくれました。体力のない母は着いて行くので精一杯。私が選んだツアーでしたが、家族は大満足でハワイ滞在中の1番素敵な体験となりました。
事前にウェットスーツは予約しませんでしたが、寒さ対策だけでなく、怪我しにくいと勧めていただき、当日レンタルしましたが、実際足をぶつけたりしたので着ていて良かったです。
ダンさん、ちえこさんの人柄が良く雰囲気の良いツアーでした。ありがとうございました。
I'm not usually prone to seasickness, but I did feel a bit queasy towards the end, so I should have taken some motion sickness medication.
船酔いはしないタイプですが、後半に波酔いしましたので酔い止めを飲めば良かったです。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2024/11/24 |
| Activity Date: | 2024/11/21 |
Reviewed by: きりたんぽ
The weather was nice, and it was great to see many sea turtles up close. In November, it's better to wear a wetsuit. I recommend it for kids.
気候も良く海ガメを近くでたくさん見れてよかったです。11月はウェットスーツを来た方がいいです。子供におすすめです。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2024/11/23 |
| Activity Date: | 2024/10/31 |
Reviewed by: けん
I would like to make this post in respect for the instructor. The prior communication and consultation, as well as the responses, were accurate and kind, which made me feel at ease even before traveling to the United States. My child, who cannot swim, gave up halfway, but they still did their best to accommodate us (thanks to them, my child was able to see a turtle and seemed very satisfied). There were no negative aspects, including safety, so I can confidently recommend this tour to anyone.
インストラクターさんに敬意を表する意味でも投稿をいたします。
事前連絡、相談、それに対する回答も的確かつ親切で、渡米前から安心することができました。
泳げない我が子は途中でギブアップしましたが、それでもできる限りの対応をして頂きました(我が子はおかげさまで亀も見れて大満足だった様子です)
安全面を含めマイナス要素はありませんでしたので、どのような方にも間違いなくオススメのツアーです。
I'm really relieved to have Japanese people around. In my case, I received plenty of sightseeing advice for the following days. I recommend participating in the first half of the trip.
日本人の方がいるので、とにかく安心です。私の場合、翌日以降の観光アドバイスも豊富に頂きました。旅行の前半に参加されることをオススメします。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2024/11/23 |
| Activity Date: | 2024/11/01 |
Reviewed by: Mami
I participated with my 3-year-old and 5-year-old. The captain was kind, and the tour content was excellent! I thought the water would be about knee-deep, but during high tide, it was up to my chest, which was unexpected (laughs). I was very satisfied as I got to see many fish and sea turtles.
3歳と5歳を連れて参加。キャプテンも優しく、ツアーの内容も最高でした!膝下くらいの水面かと思いきや、満潮時で胸上くらいまであったのは想定外だったけど(笑)たくさんの魚とホヌもみれて大満足でした。
Aloha! Thank you for participating in the Captain Bruce's Heavenly Ocean Tour. We greatly appreciate the five stars. When you come back to Hawaii, please bring your children along. We will be waiting for that day with the honu (sea turtles). Mahalo!
アロハ!キャプテンブルース天国の海ツアーにご参加頂きましてありがとうございました。5つ星大変感謝しております。
またハワイにお越しの際はぜひお子様たちとお越しください。その日をホヌたちとお待ちしております。マハロ!
| Rating: | |
|---|---|
| Packages: | 1便 |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2024/11/22 |
| Activity Date: | 2024/11/20 |
Reviewed by: Dolphin
I booked a trip with Dolphin University, but I received a call the evening before saying that they couldn't secure my reservation because they were busy. They asked if I could change my pickup time from 5:30 PM to 11:00 AM. Since I had plans in the afternoon, I inquired about cancellation fees, and the response was vague, saying, "It's not decided yet." I was left waiting for a call without knowing when it would come, and when I called back internationally, they told me to switch to Dolphin Junior High. I was informed that the boat would not have a slide and that swimming with dolphins would be different.
Since I had a 4-year-old and a 6-year-old with me, I was anxious about how the changes would affect us, but they said, "The children's feelings will determine if they can swim."
When we actually went, the boat was quite small, and the waves were high, making it impossible for the kids to swim with the dolphins, so we ended up watching from the boat. Additionally, the dolphins were in the middle of raising their young and swam away. (This is understandable, but the dolphin swim at Dolphin University should have ended by the end of October.)
Fortunately, the child who is prone to seasickness did not get sick, but it was disappointing that the 4-year-old couldn't enjoy it much due to the small boat.
Also, the instructions for entering the water were all in English, possibly because our family was the only Japanese group, which made me anxious as I had to act as an interpreter.
I wouldn't recommend this tour for those who are not used to such experiences or who are not comfortable with sudden changes. Personally, I was satisfied to see the dorsal fins of the dolphins and to go snorkeling, but I can't help but wonder how it would have been at Dolphin University. Given the size of the boat and the scale of the tour, I felt the price was high (even considering the weak yen).
イルカ大学を予約しましたが、前日夕方に電話があり、遊んでいたために取れなかったため、折り返すと、5時半ピックアップではなく、11時のものに変更できないかという打診でした。午後の予定を入れていたため、キャンセル料がかかるのかなど聞くと、「まだ決定したわけではないから」と歯切れの悪い返事。また、電話すると言われていつ頃かもわからない電話を待ち、また取れずにこちらから国際電話で再度折り返すと、「イルカ中学に変更してください。」と。スライダーがない船になることと、イルカと泳げるという点が異なると言われました。
4歳と6歳が一緒だったので、変更がどうなるか不安でしたが、「お子様の気持ち次第で泳げます」と。
実際行くと、かなり小さなボートで波がかなり高い場所でイルカと泳ぐのは子供は無理そうだったため、船から見学した。また、イルカは子育て中であり、逃げてしまった。(これは仕方ないが、そもそもイルカ大学のドルフィンスイムは10月末で終わっていたはず)
酔いやすい子供が酔わなかったのは幸いだったが、船も小さく、4歳はあまり楽しめていなかったのが残念だった。
また、入水時の説明が、日本人が私達家族だけだったからか、全て英語で、私が通訳のように説明しなければならなかったのが不安だった。
このようなツアーに慣れていない方や、突然の変更に慣れない方にはおすすめしません。
個人的にはイルカの背鰭が見学できて、シュノーケリングができて満足しましたが、イルカ大学だったらどうだったのか・・・と考えてしまいます。また、この内容(ボートの大きさやツアー規模)だとしたらダイビングでもなくこの値段はお高く感じました。(円安を考慮しても)
Dear Dolphin,
Thank you very much for using our tour service and for your valuable feedback. We sincerely apologize for any anxiety caused during the changes made over the phone. We also apologize for not being able to provide an environment where your child could enjoy the tour.
Furthermore, we take your comments regarding language support seriously as an area for improvement. While we usually provide services in Japanese, it seems we relied on your proficiency in English this time.
Based on your feedback, we will continue to strive for service improvement, and we look forward to your next visit. Thank you again for your valuable input.
お客様(Dolphin様) この度は、当ツアーをご利用いただき、誠にありがとうございます。また、貴重なご意見をいただき、感謝申し上げます。 お電話での変更に際し、ご不安をおかけしましたことを心よりお詫び申し上げます。今回のツアーではお子様が楽しめる環境を提供できなかったことをお詫び申し上げます。 また、言語サポートについても、今後の改善点として真摯に受け止めます。通常は日本語でのサービスを徹底しておりますが、お客様が英語に堪能であったため、そちらに甘えてしまったようです。 お客様のご意見を基に、今後もサービス向上に努めて参りますので、またのご利用を心よりお待ちしております。貴重なご意見、ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 【2024年11月~12月15日の期間限定!】ドルフィンウォッチ/送迎付きプラン |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2024/11/22 |
| Activity Date: | 2024/11/16 |
Reviewed by: ハルナ
Since I joined the 7:20 tour, there were still few people at the beach, and I was able to find a good spot. The seawater in November is cold, and on this day, the wind was strong and it even rained at times, making it feel even colder. I was glad to see a lot of fish.
Although it's not due to this tour, it's unfortunate that Hanauma Bay has become reservation-only, which means you can't decide to go based on the weather on the day of your visit. By the way, it was sunny during my stay except for the day of the tour.
7:20の回で入れたので、まだビーチに人が少なくていい場所が取れました。
11月の海水は冷たく、この日は風が強くて途中雨も降っていたので尚更寒く感じました。
魚はたくさん見れたので良かったです。
このツアーのせいではないのですが、ハナウマ湾自体が予約制になったことで当日の天気で行くことを判断できなくなってしまったのが残念です。
ちなみに参加日以外の滞在期間は晴れていました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Weather: | Rainy |
| Posted on: | 2024/11/20 |
| Activity Date: | 2024/11/13 |
Reviewed by: Filipino Braddah
Crew was amazing and very helpful in every way. Went for a snorkeling tour and even if you don't know how to swim they'll help you. Would come again
We truly appreciate your kind recommendation of our services. We look forward to welcoming you again in the future soon!
| Rating: | |
|---|---|
| Packages: | Morning Tour Package |
| Attended as: | Families with Young Children |
| Posted on: | 2024/11/18 |
| Activity Date: | 2024/11/16 |
Reviewed by: SIENA
I encountered a pod of dolphins twice and went into the sea. Unfortunately, during the first encounter, I couldn't recognize the dolphins, but during the second, I was able to see them properly. The guide was kind and took care of me as I was struggling due to my lack of stamina. I was also happy that the person I went with checked on me while I was resting and tired. It's a shame I didn't have the energy to enjoy the last snorkeling session, but I had a great time overall.
I will work on building my stamina before the next time I participate.
2回、イルカの群れに遭遇し海へ入ったのですが、
1回目の時は残念ながらイルカを認識できなかったのですが、
2回目の時には、きちんと見ることができました。
ガイドさんが親切で、体力不足でアップアップしていた私を気にかけてくださいました。
一緒に行った方も、疲れて休んでいる私に声をかけてくれて嬉しかったです。
最後のシュノーケリングを楽しむ体力がなかったことは残念でしたが、
充分に楽しむことができました。
次に参加するときまでに体力作りに励みます。
Unlike the seas in Japan, the waves here are strong, so please build your stamina to swim well.
日本の海とは違って波が強いので、しっかりと泳げるように体力作りをしていってください。
Aloha! Siena. Thank you for participating in the Dolphin Middle School this time. We also appreciate the five stars. I'm glad you were able to see dolphins underwater on your second visit! The open ocean can be challenging with waves and strong currents, which can take a lot of energy to swim through... Still, I’m very happy to hear that you enjoyed the tour. Please join us again the next time you come to Hawaii. Let's enjoy snorkeling next time! All of us on the crew are looking forward to your next participation. Mahalo nui and a hui hou!
アロハ! SIENAさま。この度はイルカ中学に参加していただき、ありがとうございました。また五つ星にも感謝いたします。2回目で水中でイルカを見ることができて良かったです!! 外洋は波があったり潮が強かったり、と泳ぐのに体力を使いますよね。。。それでもツアーを楽しんでいただいたとの事、とっても嬉しく思います。次回ハワイにいらっしゃるときは、またご参加くださいね。次回はシュノーケリングも楽しみましょうね! クルー一同、SIENAさまのまたのご参加を心よりお待ちしております。Mahalo nui and a hui hou!
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/11/17 |
| Activity Date: | 2024/11/14 |
Reviewed by: にこ
I was able to see dolphins, and the staff were very nice, which made it enjoyable. However, the dolphins were far away. In the past, I could swim closer to them. I think it's unavoidable due to stricter laws, but it was a bit disappointing.
イルカも見れたし、スタッフさんもとても良くしてくださり楽しかったのですが、イルカはみられましたが遠かったです。以前はもっと近くで泳げたのですが。法律が厳しくなったので仕方ないのだと思いますが、少し残念でした。
Aloha! Niko. Thank you for participating in the Dolphin Middle School program. Since October 2021, we have been unable to swim near the spotted dolphins, so we have started looking for dolphins like the spinner dolphins that we can swim with offshore. We sincerely apologize that the dolphin swim on the day of the tour did not meet your expectations. Depending on the sea conditions and the dolphins' behavior, there may be cases where they come closer, so we would be grateful if you could join us again in the future. All of us on the crew are looking forward to seeing you again. Mahalo nui and A hui hou!
アロハ! にこ様。この度はイルカ中学に参加していただき、ありがとうございました。2021年10月からハシナガイルカの近くで泳ぐことが出来なくなったので、マダライルカなどの沖合で一緒に泳ぐことができるイルカを探すようになりました。ツアー当日のドルフィン・スイムがにこ様のご期待に沿えなかったことを申し訳なく思います。海のコンデションやイルカの状態によっては近くに来てくれるケースもございますので、また機会があればツアーに参加をしていただけると幸いです。にこ様とまたお会いできますよう、クルー一同心よりお待ちしております。Mahalo nui and A hui hou!
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/11/17 |
| Activity Date: | 2024/10/22 |
Reviewed by: TSUTOMU
Hanauma Bay itself was a small beach, but I felt the importance of coexistence with nature as there were seals, and the fish didn't swim away. It was a wonderful experience. Additionally, I was able to communicate with people from various countries and generations, which made for enjoyable memories.
ハナウマベイ自体はこじんまりとしたビーチでしたが、 あざらしがいたり、魚は逃げないし、自然との共存、大切さを感じられました。
素晴らしい体験でした。
また、現地喉方対応で様々な国の方、世代の方達とコミュニケーションが取れて楽しい思い出となりました。
The Japan guide is certainly wonderful, and the local guides are kind as well. It's also fun to struggle with broken English.
ぜひ、日本ガイドもし素晴らしいと思いますが、現地ガイドの方も親切です。
片言の英語を駆使して必死になるのも面白いです。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2024/11/17 |
| Activity Date: | 2024/10/25 |
Reviewed by: Chung
Actually this was our first time coming to Oahu.
We were late for our reservation time but they had arranged for a Captain who was very nice and friendly to take us by speed boat to meet the group, the captain even shared some knowledge of green turtles with us, (sorry I'm not good at remembering people's names
The whole adventure was great we had a fun time and the crew was very nice and friendly, even the green boat crew, highly recommend it.
Just relax and have fun, and on time please, don't like us :(
Thank you so much for the 5-star rating , your wonderful recommendation and great photo! We're thrilled to hear that you had a great time with us.we would love to welcome you back again soon!
| Rating: | |
|---|---|
| Packages: | Afternoon Tour Package |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/11/13 |
| Activity Date: | 2024/11/09 |
Reviewed by: Kyoko
The sea was beautiful, and I encountered many fish and turtles. The playful captain caught a seahorse and showed it to us. Although I'm not a strong swimmer, during snorkeling, the female staff member stayed close by, guiding and encouraging me. I was moved by their warm hospitality. I often use Veltra for my travels, and I've never had a bad experience!
海は美しく、たくさんの魚や亀に出会いました。いたずら好き?な船長さんがたつのおとしごを捕まえて見せてくれました。
泳ぎが得意ではないですが、シュノーケリングではスタッフの女性がずっとそばにいてくれて、声をかけて誘導してくれました。
ホスピタリティ溢れる対応に感動しました。
旅行ではよくベルトラさんを利用させていただきますが、ハズレは全くないです‼️
The heavenly sea that is almost unreachable for individuals. Using Veltra and Captain Bruce makes it安心. It can be enjoyed by both children and adults.
個人ではほぼいけない天国の海。ベルトラ、キャプテンブルースを利用されると安心です。
子供から大人まで楽しめます。
Aloha! Thank you very much for participating in the Captain Bruce's Paradise Ocean Tour the other day. We are truly grateful for such a wonderful review. We look forward to the day we can see all of your smiles again. A hui hou! 🌺
アロハ!先日はキャプテンブルース天国の海ツアーにご参加頂きましてありがとうございました。
またこのように大変嬉しいレビューを頂き心より感謝しております。また皆様の笑顔にお会いできる日をスタッフ一同心よりお待ちしております。A hui hou!🌺
| Rating: | |
|---|---|
| Packages: | 2便 |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2024/11/13 |
| Activity Date: | 2024/11/05 |
Reviewed by: みやみやっち
Heavenly sea. I went with high expectations. The beauty of the sea is truly wonderful. You can definitely encounter turtles. While snorkeling, I experienced a fantastic view with many beautiful fish swimming around the coral. However, the wind is strong on the sea, and during the rainy season, it rains quite a bit, making it very cold. Since you're on the sea, you can't warm up. I wouldn't recommend going on rainy days during the rainy season. If it's a sunny day, I think you can have a wonderful experience.
天国の海。期待大でいきました。
海の綺麗さはホントに素晴らしい。
亀にもしっかり遭遇出来ます。シュノーケリングは、珊瑚の周りに沢山の綺麗な魚が泳いでいて、素晴らしい眺めを体験できました。
ただ、海の上は風が強く、雨季は結構長く雨が降るので、寒くて寒くて。海の上なんで暖もとれず。雨季の雨の日はお勧め出来ないですね。
晴れあがった日であれば、素晴らしい体験が出来ると思います。
Thank you for participating in the Captain Bruce's Paradise of the Sea tour. We sincerely apologize for the discomfort you experienced during the tour due to the cold weather. We are truly grateful to hear that you were still able to appreciate the beauty of Paradise of the Sea despite the circumstances. We will certainly take your valuable feedback into account for future tours. We would be delighted if you could join us again on another tour when the opportunity arises. All of our staff are looking forward to that day.
この度はキャプテンブルース天国の海ツアーにご参加頂きましてありがとうございました。ツアー中寒い思いをされたのことで大変申し訳ございませんでした。
そのような状況でも天国の海の素晴らしさは体験できたとおっしゃって頂きましたことは心より感謝しております。頂きました貴重なご意見を今後のツアーにぜひ活かさせていきたいと思います。また機会がございましたらぜひツアーにお越しいただけると嬉しいです。その日をスタッフ一同心よりお待ちしております。
| Rating: | |
|---|---|
| Packages: | 2便 |
| Attended as: | Families |
| Posted on: | 2024/11/09 |
| Activity Date: | 2024/11/07 |
Reviewed by: きーこ
I participated in this activity on my honeymoon! Although it was low tide in the afternoon session, I was able to see turtles! Coming back from Hawaii, this was the activity that made me feel like I experienced something Hawaiian! However, I think it's better to be prepared for swimming for about an hour to enjoy it more!
ハネムーンで参加しました!
午後からの部で引き潮ではありましたが、亀を見つけることができました!
ハワイから帰ってきて、ハワイぽいことをしたと思えるのはこのアクティビティでした!
ただ、1時間ほど続けて泳ぐことになるのはあらかじめ覚悟しておいた方が楽しめると思います!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2024/11/09 |
| Activity Date: | 2024/11/06 |
Reviewed by: まりも
In the morning, a heavy rainstorm hit Waikiki, and I was anxious about whether the tour would still take place. By the time we arrived at Kaneohe Bay, it was drizzling, but it cleared up by the end of the tour, and I wished it had improved a few hours earlier.
We had about 15 minutes of waiting time after arriving at the port of Kaneohe Bay, but since it was drizzling and there were hardly any covered areas, I regretted not bringing an umbrella as there wasn't much to see.
Before reaching the sandbar, we stopped at a sea turtle spot and were able to see around 10 to 20 sea turtles. That alone was impressive, but during snorkeling, I got to see a few turtles up close. The staff were all very kind, and there were several who could speak Japanese fluently, which made for a very enjoyable time. I definitely want to participate again on a sunny day.
There was one disappointing point... On the way back, we had to ride the bus without changing clothes, and the air conditioning on the bus was very strong. Even though I wrung out my wet swimsuit, it wasn't completely dry, and putting on dry clothes over it made me increasingly wet, to the point where I was shivering from the cold.
午前中雷がなるほどの豪雨がワイキキを襲い、ツアーをやるのかどきどきしました。カネオへ湾到着時は小雨、ツアー終了時に晴れたためもう数時間早くよくなればなーと思いました。
カネオへ湾の港に到着してから15分ほど出発まで時間があったのですが、小雨で屋根があるところもほぼなく特に見るものもないため傘を持ってくればよかったと思いました。
サンドバー到着前にウミガメスポットに寄り、10~20匹くらいのウミガメを目撃することが出来ました。それだけでも感動しましたが、シュノーケル時には数匹のウミガメを間近で見ることが出来ました。スタッフも皆さんとても親切でカタコトでは無い日本語を話せるスタッフが複数人いたためとても楽しい時間を過ごす事が出来ました。今度は是非晴れた日に参加したいと思います。
残念な点は1点…
帰りが着替えることなくバスに乗るのですが、バスの冷房が強いことです。水着を着たまま絞ったものの完全ではないため、乾いた服を上から着てもどんどん濡れてしまい唇がガクガク震えるレベルで寒くなりました。
Aloha! Thank you for participating in the Captain Bruce's Paradise of the Sea tour the other day. We were delighted to hear that you encountered many sea turtles, which are said to bring happiness. We sincerely apologize for the less-than-ideal weather, including the light rain and the cold in the vehicle on the way back. We appreciate your candid feedback and will use it to improve future tours. Thank you once again. We, along with the sea turtles, look forward to the day we can meet again.
アロハ!先日はキャプテンブルース天国の海ツアーにご参加頂きましてありがとうございました。幸福を呼ぶというたくさんのウミガメたちと遭遇出来たとのことでこちらまでも嬉しくなりました。当日はお天気が優れず小雨にあったり、帰りの車内が寒かったとのことで大変申し訳ございませんでした。頂いた率直なご意見を今後のツアーに生かしていきたいと思います。ありがとうございました。またお会いできる日をウミガメとともにスタッフ一同心よりお待ちしております。
| Rating: | |
|---|---|
| Packages: | 2便 |
| Attended as: | Couples |
| Posted on: | 2024/11/07 |
| Activity Date: | 2024/11/05 |
Reviewed by: maruco
This tour is conducted in English, but even if your English isn't very good, they kindly assist you using translation software. When purchasing tickets or entering, the driver had informed us in advance that we should buy tickets together with the foreign guests who joined us as part of the same group, which made things really easy. Above all, it's a great value! Compared to Japanese-speaking shuttle tours, it's truly reasonable. There was plenty of time to enjoy, so we were able to relax on the beach until it was time for pickup!
こちらのツアーは、英語での案内になりますが、
英語がそんなにできなくても、翻訳ソフトなどを使って、親切に教えてくれます。実際にチケットを購入したり、入場する際も、相乗りしてきた外国人の方に同一グループとして一緒に購入してあげて欲しいと、あらかじめドライバーさんから申し伝わっているので、本当に楽でした。何よりも、コスパがいい!日本語対応の送迎ツアーと比べて本当にリーズナブル。滞在時間もたっぷりあるので、お迎えまでビーチでゆっくりできました!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2024/11/05 |
| Activity Date: | 2024/10/13 |
Reviewed by: トッポジージョ
On October 25, the participants of Dolphin Junior High did not meet the required number, so they transferred to Dolphin University.
Before boarding the boat, I encountered a honu (sea turtle) right by the pier. I couldn't take a photo because my camera was still in the dry bag.
Shortly after departure, I encountered a Hawaiian monk seal. It popped its head up above the surface, and I was able to capture it perfectly on camera. The day before, I also encountered one while experiencing SUP at Ala Moana Beach, and according to our guide Hayato, it's very rare for short-term travelers to see wild Hawaiian monk seals two days in a row, so I was very lucky!
Next, we had our first snorkeling session in the shallow waters. I was able to capture the honu coming up for air and diving down to the seabed. This snorkeling in the shallow waters was a great warm-up.
While searching for dolphins to swim with, I saw some spinner dolphins splashing around from the boat.
Finally, the main event: snorkeling with dolphins. I heard that we encountered many spotted dolphins, but the weather was so nice that there were a lot of light curtains, making it hard to see them with the naked eye. However, since other participants seemed to see them, I trusted that the action camera had captured it and returned to the boat. When I checked back at the hotel, I was relieved to find that it had been recorded perfectly.
On the way back to the harbor, many dolphins swam alongside the boat, making for a truly enjoyable experience.
I am grateful for the kind assistance from our guide Hayato.
Mahalo
10月25日、イルカ中学参加者が規定数に満たず、イルカ大学に編入しました。
最初船に乗る前、桟橋からすぐのところでホヌに遭遇。カメラをドライバッグに入れたままだったので撮影出来ずでした。
出航後すぐにハワイアンモンクシールに遭遇。
海面にひょっこり顔を出してくれてバッチリカメラに収録。
前日アラモアナビーチでSUP体験時にも遭遇しガイドのハヤトくんが言うには、2日連続で野生のハワイアンモンクシールに遭遇した短期旅行者は滅多にいないらしくてとてもラッキー!
次に浅瀬で最初のシュノーケリング。
ホヌが息継ぎし海底まで潜って行く様子を収録出来ました。
この浅瀬でのシュノーケリングは良い準備運動になりましたね。
次に一緒に泳ぐイルカを探す途中、船上からハシナガイルカがバシャバシャしている様子が見れました。
いよいよメインイベント、イルカと一緒にシュノーケリング。
たくさんのマダライルカに遭遇したらしいですが、天気が良すぎて光のカーテン多めで肉眼では確認することが出来ず。でも他の参加者は見れた模様なのでアクションカメラに収録出来ている事を信じて船に戻りました。
ホテルに帰って確認してところバッチリ収録出来てたので良かったー。
最後ハーバーまで戻る途中、たくさんのイルカが船と一緒に泳いでくれてホント楽しい体験ができました。
ガイドのハヤトくんがとても親切に対応してくれて感謝です。
Mahalo
Aloha! Toppojiijo. Thank you for participating in the dolphin school this time. I also appreciate your willingness to accommodate the sudden switch to Dolphin University. It was very lucky to encounter Hawaiian monk seals two days in a row! And you even got to meet sea turtles and two types of dolphins!! I believe encountering so many marine creatures in Hawaii's great nature was a wonderful experience. I'm glad you were able to capture memories not only with your own eyes but also with the action camera. The photos of the dolphins swimming in front of the boat are really beautiful!! Thank you for your comments about our guide, Hayato. Please do join us again and take advantage of the repeat customer discount. We look forward to welcoming you back. Mahalo nui and a hui hou!
アロハ! トッポジージョさま。この度はイルカの学校へ参加していただき、ありがとうございます。また急なイルカ大学への振り替えにも快く対応をしていただき、感謝いたします。2日連日でハワイアンモンクシールに遭遇するなんて、とてもラッキーでしたね! そしてウミガメや2種類のイルカにまで出会えたのですね!! ハワイの大自然で沢山の海洋生物たちに出会えたことは素敵な体験になったと思います。実際にご自身の目で見ただけでなく、アクションカメラにも思い出が残せたようで嬉しく思います。船の前を泳ぐイルカの写真もとっても素敵ですね!! またガイドのハヤトに関するコメントもありがとうございます。ぜひまた、リピーター割引を利用してご参加くださいね。心よりお待ちしております。Mahalo nui and a hui hou!
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/11/04 |
| Activity Date: | 2024/10/25 |
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It's better to rent a wetsuit.