Reviewed by: TOKO
We participated as a family of three (a couple and our 13-year-old daughter) who loves snorkeling and dolphins. When we arrived at the snorkeling point, we could see dolphin fins from the boat, and we even saw them jumping! That alone brought us so much joy.
There were about 70 participants that day. Before joining, I checked reviews that suggested staying close to the guide in the water, so we made sure to keep near them. When a pod of dolphins appeared, the guide shouted out directions, and we were able to see the dolphins... it was truly moving! Underwater, we could even hear the sounds of the dolphins. I didn't notice, but my daughter exclaimed that she saw a mother and baby dolphin!
We were lucky enough to see the pod multiple times, which was amazing. According to the guide, it was rare to see them that often. After that, we moved to a spot with turtles for snorkeling, but unfortunately, we couldn't swim with them. However, we did encounter a turtle that surfaced on our way back to the port, which made us very satisfied.
The tour content was very satisfying. A few points to note:
1. Take motion sickness medication beforehand.
2. We participated in August, but if you're sensitive to cold, it might be better to rent a wetsuit. I wore tights and a rash guard, but I was freezing and couldn't stop shaking after getting out of the water.
3. The return bus was quite cold, so it's essential to prepare for that.
シュノーケルもイルカも大好きな家族3人で参加(夫婦、13歳女子)しました。シュノーケルポイントにつくと船上からイルカの背びれが見え、ジャンプする姿も・・・!もうそれだけで喜びが。
当日の参加者は70人と大人数。参加前に口コミ情報をチェックしたら、海ではガイドさんの近くにいるようにとあったのでガイドさんの近くをキープ。
イルカの群れが現れると大声で声掛けしてくれるのでその方向をみるとイルカの群れが・・・感動です!!水中ではイルカの声?も聞こえました。私は気づきませんでしたが、娘は親子のイルカがいた~!と。
一度だけではなく、何度もイルカの群れを見れて本当に最高でした。ガイドさんいわく、こんなに何度も見れるのはラッキーだったそうです。
その後カメのいるポイントに移動してシュノーケルしましたが、残念ながらカメと泳ぐことはできませんでした。(港に帰る途中でカメが水上へ現れたのに遭遇できたので気分的には大満足)
ツアーの内容は大満足でした。
注意点としては
①酔い止めを飲んでおく。
②8月参加でしたが冷え性の人はウエットスーツをレンタルしたほうがいいかも。(私はタイツとラッシュガードでしたが海からあがったら寒くて手の震えがとまらなかったです。)
③帰りのバスはかなり寒いので防寒対策必至です。
| Rating: | |
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| Packages: | 【お得なセット割】7:00出港プラン |
| Attended as: | Families |
| Posted on: | 2019/09/04 |
| Activity Date: | 2019/08/27 |
Reviewed by: chedi
At first, I was nervous.
Snorkeling was fun, just like sailing. There were many turtles, and I was able to observe them up close.
最初、緊張しましたが。
シュノーケルは、セーリングとも楽しかったです。亀さんか、沢山いて、身近で眺める事が出来ました。
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Families |
| Posted on: | 2019/09/04 |
| Activity Date: | 2019/09/01 |
Reviewed by: Mahalo
My overall impression of the experience was good. What I liked most about the activity was seeing the fish while snorkeling. I also saw a few turtles bobbing in and out of the water. There was a boat passing with some dolphins visible which was a nice surprise. My advice for future participants include taking precautions for any motion sickness because the water can make the boat rock a bit depending on the waves. Otherwise its a nice experience overall. It was great at the end of the trip when our shoes were lined up before exiting the ship.
| Rating: | |
|---|---|
| Packages: | Buy One, Get One FREE! Deluxe Snorkel Package |
| Attended as: | Couples |
| Posted on: | 2019/09/02 |
| Activity Date: | 2019/08/30 |
Reviewed by: はなこ
I was able to encounter a pod of wild dolphins! As soon as we spotted the dolphins, we hurriedly put on our fins and masks. At the captain's signal, we jumped into the sea one after another and swam to the location guided by the staff. When we looked underwater at the signal, we could see dozens of dolphins swimming below us! The water was incredibly clear, providing excellent visibility. It was a great experience.
We raced the boat to the best spot, waited, and signaled; I believe that if any of these elements were missing, the timing wouldn't have worked out. It truly felt like a long-established tour!
Even after getting back on the boat, the pod of dolphins swam alongside us. (This seems to be rare.) At this time of year, there were also baby dolphins, and we were able to see the dolphins jumping, which made for an exciting time.
While the time with the dolphins was wonderful, there were a few things I would like to see improved, which is why I’m giving it one less star.
- I would have liked it to be clearly stated that we needed to swim quickly on our own to see the dolphins. (I had a parent in their 60s who is not a strong swimmer with me.)
- The time we could see the dolphins underwater was very brief. (Once the pod passed by, we got back on the boat and moved straight to the water play point.) I would have liked to have more time to see them in the sea again.
- I purchased photos, but none were taken underwater. (It was the maximum number of passengers on board that day, so perhaps the photographer couldn't manage?) It felt like there were many photos of children. While there were photos taken on the boat, the commemorative photos with the staff were in a conveyor-belt style, so we weren't looking at the camera. It was disappointing, especially since it cost $79.
The staff were cheerful, and the boat was lively with dancing and singing, making it a good experience where I could feel the beauty of Hawaii's nature.
野生のイルカの群れに会えました!
イルカを発見すると急いでフィンとマスクを装着。船長さんの合図で次々に海に飛び込み、スタッフの誘導する場所まで泳ぎます。合図で海中を見ると何十頭のイルカの群れが下を泳いでいくのが見えました!海は透明度抜群で視界もクリア。いい体験ができました。
ベストな場所へ船を走らせ、待機し、合図、このどれが欠けてもタイミングは合わなかったと思います。さすが老舗ツアーだと思いました!
船に上がってからもイルカの群れが船と並走。(珍しいそうです。)時期的に赤ちゃんイルカもいて、イルカのジャンプも見ることができ、ワクワクな時間が続きました。
イルカとの時間は素適でしたが、いくつか改善してほしいこともあり星マイナス1。
・イルカを見るために急いで自力で泳ぐ必要があることは明記してほしかった。(泳ぎの得意でない60代の親が一緒でした。)
・イルカを水中で見れたのは一瞬だった。(群れが通り過ぎたら船に上がってそのまま水遊びポイントへ移動してしまう。)もう一度海の中で見る時間をとってほしかった。
・写真を購入したが海の中で1枚も撮ってもらえなかった。(当日は乗船可能人数maxだったのでカメラマンの手が回らなかった?)子どもの写真が多い印象。船の上では写っていましたがスタッフとの記念写真も流れ作業状態なのでカメラ目線になっていなくて…。79ドルもしたのに残念です。
スタッフも明るく船内もダンスや歌で盛り上がり、ハワイの自然を感じられる良い体験はできたと思います。
| Rating: | |
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| Packages: | 7:00 出港(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2019/08/31 |
| Activity Date: | 2019/08/26 |
Reviewed by: Jellie
Great snorkeling! We saw tons of green sea turtles, fish and spinner dolphins! The sail after the snorkel was fantastic as well!
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families |
| Posted on: | 2019/08/30 |
| Activity Date: | 2019/08/27 |
Reviewed by: kiringo
The day I participated, it was packed with about 40 people, and there was barely enough room to sit. There were four crew members. I attended with elementary school children, but the explanation for using the snorkeling gear was very brief, and after that, everyone pretty much did their own thing. During sailing, the crew said it was optional to wear life jackets, and since they came around to collect them, none of the participants ended up wearing them.
I was able to see a sea turtle, and I spotted dolphins jumping in the distance, which was great, but I felt it might be more of an adult-oriented tour.
参加した日は40人くらいの満員状態で席もギリギリ座れるという状態でした。クルーは4人でした。小学生を連れての参加でしたがシュノーケリングの使い方はサラッと説明するくらいで、始まってからはほとんど各自で勝手にやるというかんじでした。セーリングの時は救命胴衣は着けても着けなくてもよいと言ってクルーが回収しにきて参加者全員着用してませんでした。
ウミガメは見れたし、遠くでイルカが飛び跳ねてるのが見えたので良かったですが、大人向けのツアーかな?と思いました。
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/30 |
| Activity Date: | 2019/08/27 |
Reviewed by: Anthony
Best snorkel trip I’ve ever done. Crew was great and entertaining and would definitely book again.
| Rating: | |
|---|---|
| Packages: | Morning Cruise (25% Capacity) |
| Attended as: | Families |
| Posted on: | 2019/08/25 |
| Activity Date: | 2019/08/03 |
Reviewed by: Family from Japan
It was an amazing experience to see so many turtles at once. I have been to Oahu about 20 times but never seen so many turtles! Some of them came to the surface and I was able to see them very close, I could even see their nostrils. After snorkeling, we went sailing to the Diamond Head and the boat jumped up and down the wave and my children were so excited! I would surely want to come again in the near future.
| Rating: | |
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| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families |
| Posted on: | 2019/08/25 |
| Activity Date: | 2019/08/03 |
Reviewed by: Ashley
We took our family of 4 (including twin 7 year olds) to this experience. We all got in the water and couldn't believe how many turtles we got to experience up close! The excursion was well managed and very fun! The ride after the snorkel encountered some big waves, which my kids freaked out about a tiny bit, but overall we had an excellent time. It was, hands down, our family's favorite experience in our 10 days in Hawaii.
| Rating: | |
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| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/25 |
| Activity Date: | 2019/08/21 |
Reviewed by: miya
I was initially anxious about the conditions of the sea (during the bus ride from Waikiki), but the crew who greeted us in Japanese quickly eased my worries. We encountered a pod of dolphins twice, and I was moved by their twist jumps right in front of us! It was a wonderful experience. The crew was really cheerful, and we laughed a lot, creating lovely memories. There were a few people who felt seasick, but I took motion sickness medication beforehand, so I had no issues. I also didn't experience any motion sickness after returning. The rental of dive suits was helpful as it kept me warm. Additionally, make sure to put your belongings in a waterproof bag, or they will get soaked.
潜る海の状況がわからず(ワイキキからバスでの移動に)不安がありましたが、バスで迎えてくれたクルーの日本語がうまく不安はすぐになくなりました。
2回もイルカの群れに出会い、目の前でツイストジャンプには感動!!素晴らしい体験でした。
また、クルー達はほんと愉快だし笑いっぱなしで素敵な思い出になりました。
船酔いで体調を崩している人も何人かいましたが、事前に酔い止めを飲んで参加したので問題なし。戻ってからの丘酔いもありませんでした。
ダイブスーツのレンタルも寒くならずに助かりました。
あと荷物は防水バックに入れないとビチョビチョになります。
| Rating: | |
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| Packages: | 11:00 出港(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2019/08/24 |
| Activity Date: | 2019/08/10 |
Reviewed by: David F
Fantastic and energetic staff. Customer service was wonderful. Saw many Dolphin immediately. The guides in the water during the snorkeling time. Water was a little choppy and several customers were sick. Can’t do one thing about that, however, there needs to be another water cooler on the main level and one on the top level. Hydration is a must in these situations and water needs to be readily available for these people. Also, bigger cups. Lastly, during the swim on your own time, we saw a bunch of fish, but the wind was blowing the boat away from the swimmers and it was difficult to catch up. I would suggest a long rope line in the water with a orange float on the end that people can swim to when the boat is blowing away from the swimmers. Quick lunch a was good and well planned. Overall, we had a wonderful experience. Would highly recommend this tour!!!
| Rating: | |
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| Packages: | Afternoon Cruise (25% Capacity) |
| Attended as: | Friends |
| Posted on: | 2019/08/17 |
| Activity Date: | 2019/08/15 |
Reviewed by: Audrey
We had a blast with the tour on the Waikiki water with two kids. The location we visited had little crowds so we can have all the ocean to ourselves! Both of my kids were the first time snorkeling. Their friendly staff made sure their live vests are secured and helped them into the water. There were a lot of beautiful fishes o look at. Did not see turtles, but that's OK since we would be visiting the Turtle beach at the north shore later. Overall, we are very satisfied with the activities and services they provide.
| Rating: | |
|---|---|
| Packages: | Buy One, Get One FREE! Deluxe Snorkel Package |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/15 |
| Activity Date: | 2019/08/07 |
Reviewed by: summer
I was taken care of three years ago as well. I was moved to see that some of the staff members I had met before remembered me. My daughter, who participated previously, was 7 years old and scared to swim in the deep sea, so my wife stayed close to her, and I couldn't see much, which made me want to try again. This time, my daughter is now 10 years old and happily went into the sea, where she was able to see dolphins and honu (sea turtles) clearly.
On the boat, all the staff members were very kind and cheerful, making the time pass quickly. However, one thing I found disappointing was that they introduced a new two-story boat that can accommodate about 70 people. Because of this, there was less opportunity for conversation with the staff, and when swimming to see the dolphins and honu, there were too many people, leading to frequent collisions among guests, which was unfortunate.
3年前にもお世話になりました。
スタッフは以前お世話になった方もおられ、しかも私の事を覚えてくれていたことには感動しました。以前参加した娘は7歳で深い海で泳ぐのが怖いと海に入れず、妻が付きっ切りとなりあまり見れなくてリベンジしました。今回は娘も10歳となり平気で海にはいりイルカとホヌをしっかり見れたと喜んでおりました。
船上でもスタッフの皆さんがとても親切で明るく盛り上げて頂き、あっと言う間に時間が過ぎてしまいました。 ただ一つ残念に思ったのは新型の船を導入し2階建ての船となっており70名ほど乗れるそうですが、その分スタッフとの会話も減りイルカやホヌを見に泳ぐときも人が多すぎて密集し、お客さん同士がぶつかることが多々あり残念と感じました。
| Rating: | |
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| Packages: | 【お得なセット割】7:00出港プラン |
| Attended as: | Families |
| Posted on: | 2019/08/15 |
| Activity Date: | 2019/07/28 |
Reviewed by: Richard
We had the great opportunity of taking this dream tour about a mile north of the Waikiki beach where the water is much more clear than the crowded Waikiki shore. We did snorkeling, kayak, paddleboard, water slide, and whole nine yards! The water is a little rough that day, but we still had so much fun! The staff were friendly and very helpful and encourage us to try different activities. Kevin, one of the staff was very helpful to get us all buckled up in lifevests, gear up for water activities. Thank you!
| Rating: | |
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| Packages: | Buy One, Get One FREE! Deluxe Snorkel Package |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/15 |
| Activity Date: | 2019/08/07 |
Reviewed by: Okana
After being picked up at the hotel early in the morning, we received a tour briefing from the tour photographer and driver until we headed to the bus. There were quite a few participants that day, so the group was split into two buses. On the boat, there were some very energetic guides, just as mentioned in the reviews, who kept us entertained throughout the trip. Unfortunately, we only saw dolphins once. There were so many people that it was a struggle to swim with the guides. I felt that I would like to participate when there are fewer people. However, it wasn't that we didn't see anything at all; I was really happy when I saw a dolphin swim right underneath me. The snorkeling didn't feature the colorful fish that you often see in pictures, and I didn't encounter any sea turtles, but it was my first time swimming surrounded by so many fish, and I really enjoyed it. I felt a bit seasick towards the end and wasn't feeling well, but I was able to enjoy the slide and cheeseburgers. It seemed that there were so many people that activities like stand-up paddleboarding weren't mentioned at all, and only the slide was available. If you want to do those activities, it might be a good idea to communicate that clearly to the guides. It felt like the time went by very quickly, but personally, I was at my physical limit, so I was satisfied with that. However, I thought it would be nice if there were tours that allowed for a more leisurely pace with breaks to enjoy the ocean.
早朝ホテルでピックアップされた後、バスで向かうまで、ツアーのフォトグラファーと運転手さんからツアーの説明を受けました。この日は参加者がかなり多く、バスが2台に別れているとのことでした。船には口コミにあったようにかなりハイテンションなガイドさんたちがいて、終始楽しませてくれました。イルカは残念ながら一度しか見られなかったです。人が多すぎてガイドさんと一緒に泳ぐのも必死でした。もう少し人数が少ない時に参加したいと感じました。それでも全く見れないということもなく、イルカが自分の真下を通っていくのを見れた時は本当に嬉しかったです。シュノーケリングはよく写真で見るようなカラフルな魚という感じではなかったし、ウミガメにも出会えなかったけれど、たくさんのお魚に囲まれて泳ぐのが初めてでとても楽しめました。少し船酔い気味で最後は気分が悪かったですが、スライダーやチーズバーガーも楽しむことができました。サップなどのアクティビティは人が多かったからなのか、全く案内されず、スライダーしか用意されていませんでした。やりたい場合はきちんとガイドさんにお伝えしておくと良いのかもしれません。かなりあっという間に感じましたが、個人的には体力的にあのくらいで限界だったので納得することができましたが、もっとゆっくり時間をかけて休憩も挟みながら海を楽しむことができるツアーがあってもよいのかなぁと思いました。
| Rating: | |
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| Packages: | 【お得なセット割】7:00出港プラン |
| Attended as: | Couples |
| Posted on: | 2019/08/13 |
| Activity Date: | 2019/08/10 |
Reviewed by: Matt B
The crew was very attentive and accommodating. We saw dolphins 2 out of the 3 drops and it was just amazing! We highly recommend this excursion ;) Our group ranged from 13 yrs old to 34 and we all enjoyed ourselves
| Rating: | |
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| Packages: | Afternoon Cruise (25% Capacity) |
| Attended as: | Families |
| Posted on: | 2019/08/11 |
| Activity Date: | 2019/08/08 |
Reviewed by: Holland’s
Easy morning trip from the centre of Waikiki, staff were excellent and made the family feel relaxed and informed.
Yes the boat is a little tired but hey we had fun as a family , felt safe and would do the trip again.
| Rating: | |
|---|---|
| Packages: | [1:00 PM] Afternoon Deluxe Snorkel & Water Sports Package |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/03 |
| Activity Date: | 2019/07/31 |
Reviewed by: Tammy Jarvis
Our activity was rescheduled by the company for a 3 days later which we received a gift for our inconvenience. When we arrived we quickly realized that there were going to be many people going. I was expecting a much smaller group. Our family of 5 decided to ride on the upper deck and had the best time. Our main guide was Oliver who was very friendly and funny. He made our experience very enjoyable. The entire crew was friendly as well. The Captain proceeded to try to find dolphins. Much to our dismay he was unable to locate them but he drove all over trying his best to locate them. With the changes in the water with the hurricane 1300 miles away the dolphins had retreated to deeper waters. This didn't take away from our very fun experience. We were able to snorkel for a good amount of time where we did see a turtle. Other water activities were available as well. There were 2 photographers on board.. 1 which was in the water as well. We were fed lunch very efficiently and the staff made sure we had everything we needed. We were treated to 2 hula dancers which was a lot of fun. I would recommend this experience to anyone. A great
crew and a fun adventure!
| Rating: | |
|---|---|
| Packages: | Afternoon Cruise (25% Capacity) |
| Attended as: | Families |
| Posted on: | 2019/07/31 |
| Activity Date: | 2019/07/26 |
Reviewed by: soccermom
Super great experience. Plenty of time to snorkel and a fun sail, as well. The crew makes this outstanding.
| Rating: | |
|---|---|
| Packages: | Afternoon Turtle Snorkel Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/30 |
| Activity Date: | 2019/07/27 |
Reviewed by: Kristin
An amazing time. The highlight of our trip! The staff was so friendly and made the trip super special for us!
| Rating: | |
|---|---|
| Packages: | Afternoon Turtle Snorkel Cruise |
| Attended as: | Families |
| Posted on: | 2019/07/30 |
| Activity Date: | 2019/07/27 |
Reviewed by: John
Overall this was not one of the better snorkel experiences. The boat was too crowded, with 61 snorkelers. The right size for the boat should have been about 40. Especially crowded at the start where people were not allowed on the top deck when leaving port.
The crew try their best to provide a good time. They are energetic and enthusiastic.
Food option was another issue. Basically you get either a cheeseburger or veggie cheeseburger. No other choices. I hate cheese. Since food is pre-made, there is no opportunity for a simple hamburger. Drinks are either water or watered down lemonade, served in tiny cups. Should have had more variety and larger cups. You also can get a bag of chips.
Swimming with the dolphin is basically everyone jump in the water, look down to see a couple dolphins swim by, and then jump right back in the boat.
Snorkeling was not rushed, but the site did not have many fish or varieties of fish.
Water slide was fun. Much more fun than snorkeling.
Aloha
I am sorry that conditions were less than ideal on your tour.
Our boat is actually certified for 97 passengers. We will talk to our staff about openinig up the top deck from the begining. Usually for larger groups we do allow that. There should be room for everyone to move around comfortably from the onset.
We have a no cheese option for both the beef and veggie burger. We are constantly trying to improve our program. We actually just got our Liquor License and have been discussing different beverage options.
The swim with the dolphins and snorkeling vary based on conditions and their behavior. Ideally we like to have longer, closer views of the animals in their natural enviornment. Usually we see turtles and a variety of fish. Occassionally other cool sea life like eels, rays and even monk seals.
We are glad you enjoyed the slide. And hope you can come back with us sometime so we an make the experience and memory better for you.
Kind regards
| Rating: | |
|---|---|
| Packages: | Afternoon Cruise (25% Capacity) |
| Attended as: | Families |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/21 |
Reviewed by: MIHO
I usually don't get motion sickness, but the boat was rocking quite a bit, and I got seasick. I was pleasantly surprised to see turtles while snorkeling. In fact, there were five of them swimming around, which was truly moving.
普段乗り物酔いをしないんですが、船がかなり揺れて船酔いしました。シュノーケルは期待してなかったカメに会えて良かったです。しかも5匹も泳いでて、それは感動しました。
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Families |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/22 |
Reviewed by: ほんだびーと
There was a bit of trouble with the operating company at the meeting point. We arrived at the meeting location more than five minutes before the scheduled time. Then, a flashy bus with the "Dolphin & You" logo passed right in front of us, and thinking we had been left behind, we hurried to chase after it, but it just kept going. Since we had minimal luggage and didn't have our smartphones, we had no choice but to return to the hotel, where we received a call from the operating company... They said they had come to pick us up at the meeting point but since we weren't there, we could no longer participate in the tour.
Actually, the bus we chased after was a different bus picking up Western guests, while Japanese guests were supposed to be picked up by a smaller van (a plain white bus without the operating company's name or logo), which apparently arrived quite late on the day of the tour. Despite this, the operating company said, "Since this is a cancellation on your part, we cannot issue a refund. If you want to participate, please take a taxi to the harbor." I thought it was unreasonable to ask us to take a taxi to a location that takes an hour by car, and when I expressed my frustration asking, "Is this really our responsibility???" they reluctantly agreed to send someone to pick us up.
On the morning of the tour, a confirmation call was made to the hotel, but the staff member was not fluent in Japanese and did not provide detailed information during the prior call. Therefore, I recommend confirming what kind of bus will come to pick you up on the day of the tour.
Once we got on the boat, I thought the staff members were very kind and helpful. There were also staff members who spoke Japanese fluently. They were very high-energy, which might be a bit overwhelming if you’re feeling unwell. In my case, I think the strong winds contributed to my discomfort, and I felt that snorkeling might be tough for small children... My child cried a lot during the first attempt and couldn't handle it. Dolphins can only be seen underwater as dark shadows, so it might be better for children to see them from the boat.
I also brought an underwater camera, but it's quite difficult unless you're a good swimmer. Regarding clothing, I wore a rash guard and tights, and I think that was sufficient without needing to rent a wetsuit (the rental wetsuits are short types). As for belongings, you should definitely borrow a bath towel from the hotel and bring it with you. It can get a bit chilly on the way back, so it's better to take off wet rash guards and dry off with the bath towel before putting on a dry shirt.
As for tipping, which can be confusing for Japanese people, it didn't seem like it was strictly enforced. The Q&A section on the operating company's website also mentions that a small gesture is sufficient. I hope this information is helpful to everyone.
集合時に運営会社と少しとトラブルになりました。
私たちは集合場所に待ち合わせ時間の5分以上前から来ていました。
すると「ドルフィン&ユー」のロゴが描かれた派手めのバスが目の前を通り過ぎてしまったので、置いて行かれたと思い、慌てて追いかけたのですが、そのまま行ってしまいました。
荷物も最小限で、スマホも持っていなかったので、仕方なくホテルに戻ったところ、運営会社から電話が・・・。集合場所にピックアップにきたが、いないのでもうツアーには参加できないとのことでした。
実は我々が追いかけたバスは、欧米人客を拾っていく別便のバスで、日本人客はそれよりは小さいバンのようなバス(運営会社名もロゴもない、真っ白なバスです)が拾っていくことになってたらしいのですが、当日それが待ち合わせ時間よりもかなり遅れてきたのです。
・・・にも関わらず、運営会社がいうには、「そちらの都合のキャンセルなので、返金には応じられない。参加したければ、タクシーでハーバーまで来てください。」とのことでした。
車で1時間もかかるところに、タクシーで来いというのもどうかと思いますし、さすがに「それってこちらの責任なのですか???」と憤ったところ、渋々なんとか迎えにきてくれました。
当日の朝に確認の電話がホテルに掛かってきますが、そのときのスタッフは日本語が堪能ではなく、事前の電話でそこまで詳細な情報までは教えてはくれませんでした。
ですので、当日はどんなバスが迎えにくるのかを必ず確認された方がいいと思います。
船に乗ってからは、スタッフの皆さんとても親切で良かったと思います。
日本語がとても流暢なスタッフもいました。
とてもハイテンションなので、気分が悪くなるとちょっとしんどいかもしれません。
私の場合は、結構風が強かったのも原因かと思いますが、シュノーケリングは小さいお子さんは厳しいかも・・・という印象でした。
うちの子は、1回目で大泣きでダメでした。
イルカは水中で見ても、黒い影のようにしか見えないので、子供は船上で見た方がいいかもしれません。
あと水中カメラを持っていきましたが、泳ぎが得意な方でないとなかなか難しいです。
あと服装ですが、私はラッシュカードとタイツをはいて行きましたが、ウエットスーツ(貸しウエットスーツは短パンタイプです)を借りなくても、これで十分だと思いました。
荷物としては、バスタオルはホテルで借りて必ず持っていくべきでしょう。やはり帰りはちょっと寒いので、ぬれたラッシュガードなどは脱いで、バスタオルで体を拭って、乾いたシャツ等を着る方がいいと思います。
日本人が戸惑うチップですが、そんなにきっちり払っている感じはなかったです。運営会社HPのQ&Aにも書いてありますが、気持ち程度でいいと思います。
皆さんの参考になればと思います。
| Rating: | |
|---|---|
| Packages: | 11:00 出港(2024年3月まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/21 |
| Activity Date: | 2019/07/18 |
Reviewed by: yuyu
I participated with my father and son. It was much more fun than I expected, and I think it's a recommended tour for people who love marine sports!
私の父と息子で参加。思ってたよりもすごく楽しかったようでマリンスポーツ好きの人にはお勧めのツアーと思います!
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/11 |
| Activity Date: | 2018/12/26 |
Reviewed by: ぷんこ
The staff were very kind, and I had a bright and enjoyable time.
I was able to see dolphins, sea turtles, and fish.
Thank you very much.
I think Japanese people will be satisfied.
スタッフの皆さんがとても親切で明るく楽しい時間を過ごしました。
イルカとウミガメと魚を見ることがでぎました。
ありがとうございました。
日本人の方は満足できると思います。
| Rating: | |
|---|---|
| Packages: | 【お得なセット割】7:00出港プラン |
| Attended as: | Families |
| Posted on: | 2019/07/09 |
| Activity Date: | 2019/07/06 |
Reviewed by: Mel
This tour was amazing. The crew were all super friendly and knowledgeable. The turtles were incredibly close and simply beautiful. Highly recommend this experience!
| Rating: | |
|---|---|
| Packages: | Premium Package: Morning Turtle Snorkel Cruise with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/07/04 |
| Activity Date: | 2019/07/02 |
Reviewed by: あんな
I went snorkeling for the first time. To be honest, I'm not a good swimmer and I was scared of not being able to touch the ground, but since I came all the way to Hawaii, I thought I should give it a try at least once. The ocean was so beautiful, and it was a lot of fun swimming while looking at the underwater scenery. I didn't see any dolphins on the first try, and on the second try, I was too tired and just watched from the boat.
For lunch, they give you a hamburger, and you can add tomatoes, lettuce, ketchup, and mustard while sitting down, so you don't have to worry. The hamburgers and snacks were delicious, and the view was stunning—it was the best! Many people got seasick, so I strongly recommend taking motion sickness medication in advance if you're worried about that.
初めてシュノーケリングをしました。
実は泳ぐのが苦手で地に足が着かないのも怖くて嫌だったのですが、せっかくハワイに来たので1回くらい…と思って参加しました。
海がとても綺麗で、海の中を見ながら泳げてとても楽しかったです。
1回目ではイルカが見れず、2回目は体力がなくて船の上から見ました(^^;
お昼のハンバーガーは貰ってからトマトやレタス、ケチャップやマスタードをつけてくれるので座ってて大丈夫です。
ハンバーガーもスナックも美味しいし景色も綺麗で最高でした!
船酔いする方が多かったので、心配な方は事前に酔い止めを飲むのを強くオススメします。
| Rating: | |
|---|---|
| Packages: | 【お得なセット割】7:00出港プラン |
| Attended as: | Couples |
| Posted on: | 2019/06/19 |
| Activity Date: | 2019/06/09 |
Reviewed by: Bernadette
At first I thought this would not be enough time but we were able to spend as much or little time as needed on whatever we wanted to do. The crew were helpful in training us beginners on SUP. I recommend this for advanced or beginners of all ages.
| Rating: | |
|---|---|
| Packages: | Buy One, Get One FREE! Deluxe Snorkel Package |
| Attended as: | Families |
| Posted on: | 2019/06/16 |
| Activity Date: | 2019/06/13 |
Reviewed by: Penny J
My clients had nothing but good things to say about this experience!
| Rating: | |
|---|---|
| Packages: | Afternoon Turtle Snorkel Cruise |
| Attended as: | Families |
| Posted on: | 2019/06/15 |
| Activity Date: | 2019/06/12 |
Reviewed by: Donny
I didn't know I could get seasick, but these guys came ready with meds and drinks. Super informative and care for your well being. My girlfriend had a blast and she was so excited to see turtles peeking out the waters. Awesome experience and thanks!
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Couples |
| Posted on: | 2019/06/14 |
| Activity Date: | 2019/05/31 |
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It's really good to hear that you had fun in the sun!
We all hope to meet you again soon!
Thanks for your good review!