Reviewed by: のぶちゃん
There was a morning call, and there was a guide who spoke Japanese, so I felt at ease. The staff were all fun people, and the dancing was great. It was a wonderful experience. I got to see dolphins and swim with tropical fish. Since it was my first time snorkeling, I think I could have enjoyed it even more if I had been more accustomed to it. To make it a good memory, taking motion sickness medication is essential. There were a few people who got sick and looked like they were struggling.
モーニングコールもあり、日本語の出来るガイドさんもいたので安心♡
スタッフの皆さんも楽しい人たちでダンスもよかった。いい体験になりました。イルカも見れて熱帯魚とも泳げました♡
シュノーケル初体験だったので慣れていればさらに満喫出来たなぁって思います。よい思い出にするために酔い止めは必須。酔った人が何人かいて、しんどそうでしたよ。
| Rating: | |
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| Packages: | 【期間限定】グループ割引キャンペーン/7:00出港プラン |
| Attended as: | Couples |
| Posted on: | 2018/05/14 |
| Activity Date: | 2018/04/22 |
Reviewed by: とんぼ
It was a very good experience tour.
I thought a regular pickup would come, but a really cool, big, and beautiful bus arrived, and everyone got excited.
There were plenty of monitors inside the bus, and the explanations were easy to understand. The female guide not only spoke Japanese but also created a great atmosphere, making it fun.
The tour was enjoyable for all the members. We got to see and swim with dolphins.
The snorkeling afterward was also very good. Since it can be cold, it's definitely better to borrow a wetsuit at the beginning.
とても良い体験ツアーでした。
普通のお迎えが来ると思っていたらとてもカッコいいデカイ、キレイなバスがきてみんなでテンション上がりました。
モニターもバス内にたくさんあり、説明がわかり易かったです。
ガイドの女性も日本語が話せるだけではなくとても空気を作れる方で楽しかったです。
ツアーは、メンバーが全て楽しかったです。
イルカも見れて泳げて
その後のシュノーケルもとてもよかった。
寒いので
最初の段階で必ずウェットは借りたほうがいいです。
Thank you for your message. I'm glad to hear that you enjoyed it. Many customers repeat the tour because they want to reunite with the members, so please come back to see not only the dolphins but also the staff. We'll be waiting for you with aloha spirit!
書き込みありがとうございます。楽しめていただけたようでよかったです。メンバーに再会したくてツアーにリピートしていただいているお客様もたくさんいますので、是非また、イルカだけでなく、スタッフにも会いにきてください。アロハスピリットでお待ちしています!
| Rating: | |
|---|---|
| Packages: | 【期間限定】グループ割引キャンペーン/7:00出港プラン |
| Attended as: | Friends |
| Posted on: | 2018/05/06 |
| Activity Date: | 2018/04/11 |
Reviewed by: ひでとも
My long-awaited first trip to Hawaii! I went in mid-April. The day before was unfortunately rainy, so I was worried about rain on the day of my trip, but fortunately, the weather held up until the end. I was able to see a pod of dolphins, sea turtles swimming along the ocean floor, and schools of small fish, which made for an incredibly moving experience in the crystal-clear waters.
As for advice for those who will be participating, I tend to handle the cold well, but if you are sensitive to cold, be sure to bring a larger towel and a jacket, as it can get chilly, especially with the wind while moving on the boat! Also, since mid-April is the end of the rainy season, I was able to take time off work when things were relatively calm to go to Hawaii. If I have the chance again, I would definitely like to go during the dry season next time.
念願の初ハワイ!
4月中旬に行きました。前日があいにく雨模様だったので、当日雨が降るのが心配でしたが、幸い天気も最後まで崩れる事なく、予定通り?イルカの群れにも海底を泳ぐウミガメにも小さい魚の群れにも会う事ができて透き通るようなきれいな海中もともなって感動の体験でした。
これから参加される方へのアドバイス?ですが、私は寒さには強い方なのですが、寒さに弱い方は、船で移動中は特に風が吹くと寒いので、大きめのタオルとジャケットなど寒さ対策は忘れないように!
あと4月中旬は雨季の終わりという事で、今回も仕事が比較的落ち着いた時にお休みをもらってハワイに行く事ができましたが、もし又機会があれば、今度は是非、乾季に行きたいと思っています。
Thank you for joining the tour to swim with wild dolphins. We are glad to hear that you were able to experience the excitement of swimming with dolphins. We hope you will come back to experience summer in Hawaii next time. We look forward to seeing you!
野生のイルカと泳ぐツアーにご参加いただき、ありがとうございました。イルカと泳ぐ感動を味わっていただけたようで、私たちスタッフも嬉しいです。次回は、ぜひ夏のハワイも体験しにきてください。お待ちしております。
| Rating: | |
|---|---|
| Packages: | 【4月限定】2人目無料!人数限定モニターツアー |
| Attended as: | Couples |
| Posted on: | 2018/05/03 |
| Activity Date: | 2018/04/15 |
Reviewed by: どりあん
It felt like experiencing a movie on the same boat as foreigners! I even got to see dolphins! However, the waves were really strong, and the boat rocked a lot, so while I enjoyed it, those who are prone to motion sickness might find it tough!
外国の方とおんなじ船で映画の気分を味わってるようでした!イルカにも会えました!
ただ波がすごく船が大きく揺れるので私は楽しかったですが酔いやすい方はきついかもしれないです!
| Rating: | |
|---|---|
| Packages: | 基本プラン(~2020/10/27) |
| Attended as: | Friends |
| Posted on: | 2018/05/02 |
| Activity Date: | 2018/04/28 |
Reviewed by: 三重のおじさん
In the morning, when we were picked up, there was a group of Japanese people. I was worried because they couldn't speak English, but the staff kindly explained everything in Japanese, which was a relief. Even the older couple nearing their sixties were fine.
In the sea, we encountered four groups of 20 to 30 dolphins. We only saw sea turtles from a distance, though.
On the boat, the staff entertained us. It was the best experience!
The bus was cold.
朝、ピックアップされたら何と日本人一組。
英語話せないし、どうしようと思っていたら、スタッフの人達が日本語で個人的に親切に説明してくれ、安心安心。還暦前のおじさんおばさんも大丈夫でし
海では、イルカ20~30頭の群れを4群れと会いました。海亀は、遠くから見えただけだけど
船の上では、スタッフ達が楽しませてくれました。
最高でしたよ。
バスの中が寒かった
Thank you for participating in Dolphin & You. We are very happy to hear that you enjoyed it. When you come to Hawaii again, please be sure to visit us. We also appreciate your feedback about the bus being cold. I will pass that on to the transportation manager.
この度は、ドルフィン&ユーへご参加いただきましてありがとうございます。楽しんでいただけて私たちスタッフもとても嬉しいです。ハワイにお越しの際は、ぜひ、また遊びにきてください。バスの中が寒かったというご意見もありがとうございます。トランスポーテーションマネージャーに伝えさせていただきます。
| Rating: | |
|---|---|
| Packages: | 11:00 出港(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2018/04/22 |
| Activity Date: | 2018/04/19 |
Reviewed by: nao
It was quite a hard tour starting at 5:30 AM, but we got to see dolphins, whales, and sea turtles! The staff had great energy, and there was time for fun. I was very tired, but it was so much fun!
朝5時半集合でなかなかのハードツアーでしたがいるか、くじら、海ガメも見れました!
スタッフのノリも良く、遊びの時間もありとっても疲れましたがとっても楽しかったです。
Thank you for your feedback. We hope you come back to meet the marine life in Hawaii again!
ご感想ありがとうございます。ぜひ、またハワイの海の生き物たちに会いにきてください!
| Rating: | |
|---|---|
| Packages: | 【期間限定】グループ割引キャンペーン/7:00出港プラン |
| Attended as: | Couples |
| Posted on: | 2018/04/17 |
| Activity Date: | 2018/04/10 |
Reviewed by: TiffTheGr8
Not a fan of the food. The crew was fun and knew their stuff. The experience was great. We went out on a windy night and the water was a little rough. It was too cloudy to see the sunset that night too.
| Rating: | |
|---|---|
| Packages: | 3.5-hour Sunset Snorkel Cruise [Apr-Sep] |
| Attended as: | Couples |
| Posted on: | 2018/04/13 |
| Activity Date: | 2018/04/10 |
Reviewed by: トラベラー
I was able to see dolphins. The crew on board, including the captain, skillfully found a pod of dolphins and guided us into the water. I thought they would be further out at sea, but I was surprised to find them closer to the shore. While in the water, wearing snorkeling goggles, we were signaled to "look down!" However, rather than looking straight down, we needed to look ahead at a shallow distance to see the dolphins. During that time, some people in our group couldn't see anything and the dolphins swam away without them getting a glimpse.
While it says "you can swim with dolphins," it seems that the dolphins do not come close to you. The experience felt more like watching a pod of dolphins from the water. If you want to swim with them, I think you would have a more enjoyable time at a seaside park. Additionally, repeatedly getting in and out of the water can be a bit tough for elderly people and small children, especially since the boat isn't very large.
After the dolphin experience, we moved to another location for snorkeling. We spent about 40-50 minutes there. The crew worked hard to provide us with slides and kayaks, and we were able to see sea turtles.
Lastly, I won’t mention names, but one Japanese female crew member who was with us from the pickup was quite disappointing. She was in training, and perhaps it was her first day, as she kept saying things like "I don’t know how to say in Japanese!" and "It's super amazing!"—phrases that are not commonly used in Japanese customer service. Although she played a video with safety instructions, her conversations with senior crew members and the cameraman about her dog and husband (some of which were quite vulgar, mixing Japanese and English) were distracting, making it hard to hear the video. I also wondered about the senior male crew member who didn’t intervene.
I would have preferred if such conversations were held after the tour. It seems they assumed that the Japanese participants wouldn’t understand English, but among those who attended that day, we exchanged glances, thinking, "That person is saying something incredible..." Since most of the participants were Japanese, I wished they had shown a bit more consideration.
イルカは見る事ができました。
船長さん含む船上クルーの皆さんは、慣れた様子でイルカの群れを見つけ、私達を海に入れてリードしてくれました。沖の方にいるのかと思っていましたが、意外に沿岸部にいて驚きでした。海の中では、シュノーケルのゴーグルを付けていて、look down ! 下見て!の合図で下を見るのですが、真下というよりは、前方で、浅く遠くを見ないとイルカは見えません。そうしている間に何も見えずイルカが去ってしまい、全く見られなかった人達も同じグループには数人いました。
”イルカと一緒に泳げる”とありますが、イルカは決して寄って来てくれるわけではないようです。感覚としては、海の中からイルカの群れを見る...という感じでしょうか。一緒に泳ぐならシーサイドパークの方が確実に楽しめるかと思いました。あと何度も海に入る、船に戻るを繰り返し、船も大きいわけではないので、高齢の方や小さい子供は少し辛いかもしれません。
イルカが終わったら、次は場所を移動してシュノーケリングをします。ここで40-50分過ごしました。滑り台やカヤックを出してくださり、ウミガメを見たりとクルーの皆さんはとても頑張ってくださいました。
最後に、お名前は控えますが送迎から一緒の日本人女性クルーが、とても残念な感じでした。
研修中との事でしたが、たぶんその日が初日だったのでしょうか、説明中は、I don’t know how to say in Japanese ! や、超すごいんでぇ!などとあまり日本人の接客では使わない言葉を連発し、「注意事項のビデオを流すので、よく見てください」と流したものの狭い車内の中で、彼女は先輩クルーやカメラマンに、ご自身の犬や旦那様(一部かなり下品な内容を日本語と英語を混ぜて話されていて不快極まりないです)の話、今日これ終わったらうちに遊びに来ない?などと、積極的に話しかけ、その声が邪魔になりビデオの音声なんて聞こえませんでした。それを注意しない先輩男性クルーもどうなのか...。
そういうお話は業務中でなく、終わっかてからしていただきたかったです。ツアーに参加する日本人は全く英語がわからないと思われているのでしょうが、その日に参加した人達の中で、「あの人、すごい事話してるね...」と顔を見合わせていましたよ。日本人参加者がほとんどのツアーなのですから、もう少し配慮をしていただきたかったです。
Dear Traveler,
Thank you for your feedback. I sincerely apologize for the attitude of our new guide during the tour. I also appreciate you taking the time to provide us with such valuable feedback. We have already discussed this internally. Moving forward, we are committed to strengthening our employee training to ensure that such incidents do not occur again.
Regarding the dolphins, since they are wild animals, their behavior can vary from friendly to less so, and it changes daily. Dolphin & You is certified as an eco-friendly tour, and we conduct our tours in a way that does not disturb the wildlife. While the situation with the dolphins can vary each day, we hope you can fully enjoy the natural beauty of Hawaii through our tours.
トラベラー様、書き込みありがとうございます。ツアー中の新人ガイドの態度につきまして、大変申し訳ありませんでした。またこのような貴重なご報告をいただけたことに感謝しております。さっそく社内で話をさせていただきました。今後は、このようなことがないよう社員教育に力を入れていく所存でございます。
また、イルカにつきましては、野生のイルカなもので、フレンドリーな時もあれば、そうでない時もあり、毎日様々です。ドルフィン&ユーは、エコフレンドリーツアーにも認定されており、野生の生き物たちの邪魔をしないようツアーを行なっております。毎日イルカの状況は、さまざまですが、他にもハワイの自然を存分に楽しんでいただけたらと思い、ツアーに取り組んでおります。
| Rating: | |
|---|---|
| Packages: | 【期間限定】グループ割引キャンペーン/7:00出港プラン |
| Attended as: | Families |
| Posted on: | 2018/04/10 |
| Activity Date: | 2018/04/07 |
Reviewed by: ヒロキング
I definitely want to participate again! It was great to see dolphins and turtles up close. The instructors were all fun, and I enjoyed the travel time as well. This became my favorite memory from my 7-day trip to Hawaii, and I want to recommend it to my friends and participate again.
After snorkeling, I had a great time playing on the slide and dancing with the staff. Everything was wonderful. The day I went was sunny, but it got a bit chilly when I was in the shade after coming out of the water. Since it was an early morning tour, I still had time to play in the ocean afterward. The photo and video sales were about 10,000 yen for one family. They also sold trainer T-shirts on the bus. Thank you to the staff for a fun half-day!
‼️とにかく 又参加したい‼️
間近でイルカ 亀に会えて とても良かったです。
インストラクターの皆さんも楽しい方ばかりで移動時間も楽しめました。今回のHawaii5泊7日の中で1番の楽しい思い出になり 友達にもススメたいし 又 もう一度参加したいです。
シュノーケリング後 滑り台で遊んだりする時間
スタッフさんとダンスする時間 全部良かったです。僕が行った日は晴れていたのですが 海から上がって陰に居たら寒かったです。朝早くのツアーなので 帰ってからも海で遊ぶ時間ありました。写真・ビデオ販売が希望者には1家族で1万円程でした。トレーナー Tシャツ販売 バス内であります。楽しい半日スタッフさんありがとうございました。
Thank you for your feedback. I'm so glad to hear that it became your most enjoyable memory! There are no words more delightful than this. Please come and visit us again!
ご感想ありがとうございます。一番楽しい思い出になったとのこと!こんな嬉しいお言葉はありません。是非また遊びに来てください。
| Rating: | |
|---|---|
| Packages: | 【3月限定】2人目無料!人数限定モニターツアー |
| Attended as: | Families |
| Posted on: | 2018/04/04 |
| Activity Date: | 2018/03/30 |
Reviewed by: あかち~
I was worried about oversleeping with an early departure, but they even gave me a morning call. During the boat ride to where the dolphins were, our Japanese guide, Miu, and the crew were all cheerful and made it enjoyable. The dolphins swam close by, and we also got to see turtles up close!
The sea water was a bit cold, but the weather was nice, so I was able to enjoy snorkeling, the slide, and paddleboarding comfortably. The hamburger was delicious too!
I made the best memories on the last day of my stay in Hawaii. I'm really glad I participated!!!
朝早くの出発で寝坊しなかと心配でしたが、モーニングコールの電話もして頂けました。ボートに乗ってからイルカのいるところまでの移動では日本人ガイドのみうさんはじめ、クルーの方がみんな明るく盛り上げてくれ楽しめました。イルカも近くで沢山泳いでくれ、カメも近くで見れました!!
海の水は少し冷たかったけど、お天気もよかったのでシュノーケリングや滑り台やパドルも気持ちよく楽しめました。ハンバーガーも美味しかったです~
ハワイ滞在最終日で一番いい思い出ができました。参加してほんとによかったです!!!
We are truly happy to have been able to help you create memories in Hawaii. Please be sure to visit us again when you come back to Hawaii.
ハワイの思い出作りのお手伝いができて私たちスタッフも本当に嬉しいです。またハワイにお越しの際は、是非、遊びにきてください。
| Rating: | |
|---|---|
| Packages: | 【3月限定】2人目無料!人数限定モニターツアー |
| Attended as: | Families |
| Posted on: | 2018/04/02 |
| Activity Date: | 2018/03/30 |
Reviewed by: KUBO family
I searched for Hawaii OP and decided on VELTRA after reading various reviews. From the reservation stage, I felt well taken care of, and I was glad I chose VELTRA.
The morning meeting was quite early, but they provided a wake-up call, and the staff member Miyu was very pleasant and guided us throughout the day.
As for the tour itself, all the staff provided a wonderful Hawaiian hospitality experience, which was fantastic. Of course, we were thrilled to see dolphins and honu ❤️ My husband jumped into the sea and within five minutes, he cramped up in both legs and had to signal for help, and the staff came to his rescue. They were lifesavers. The weather was perfect, but the seawater was a bit cold, and since the bus had air conditioning on the way to and from the site, I think a jacket is necessary. For lunch, snacks like pineapple and hamburgers were provided, but if you're a big eater, I recommend bringing some light snacks besides bananas. I'm really glad I participated.
Hawaii OPを探して あちこちの口コミを見て読んでVELTRAさんに決めました。予約の段階から気持ちの良い対応をして頂き VELTRAさんに決めて良かったと感じました。
朝の集合かなり早かったですがモーニングコールもしてもらい スタッフさんの未優ちゃんが とても気持ち良く 1日を案内してくれました。
肝心なツアーですが スタッフの皆さん とてもハワイアンなおもてなしで 最高でした。勿論 イルカ・ホヌも見れて感激❤️ 夫が海へ飛び込み5分で両脚がツリ すぐにリタイアサインを送り スタッフさんに助けてもらいました。命の恩人です お天気は最高に良かったですが 海水少し冷たく行き帰りのバスは冷房が効いているので上着は必要だと思います。ランチにスナック パイナップル ハンバーガーが出ますが大食いな方はバナナ以外の軽食持参した方がよろしいかと…。参加して良かったです。
Thank you for your wonderful comment! At Dolphin & You, we focus on the theme of "Hawaiian hospitality," so we are truly delighted to receive such feedback. Nature shows us a different face every day, so please come back and visit us when you're in Hawaii. I believe you'll have a different experience.
嬉しいコメントありがとうございます!ドルフィン&ユーでは「ハワイ式のおもてなし」をテーマにしていますので、こんな感想をいただくと本当に嬉しいです。自然は、毎日違う顔を見せてくれますので、ぜひハワイにお越しの際は、また遊びにきてください。違った体験ができると思います。
| Rating: | |
|---|---|
| Packages: | 【3月限定】2人目無料!人数限定モニターツアー |
| Attended as: | Families |
| Posted on: | 2018/04/01 |
| Activity Date: | 2018/03/30 |
Reviewed by: Misuzu
In the morning, I was a bit worried because it was very early, but the guide arrived on time and was very energetic, so I didn't get bored on the bus. We were able to jump from the boat and see dolphins, and the local staff, who are also professional hula dancers, showed us wonderful hula dances on the boat.
There were some people who got seasick, but the hamburgers they made on the boat were simple yet delicious! I felt like I wanted to swim more in the ocean, but it was a lot of fun.
朝、とても早かったので少し心配でしたが、ガイドさんも遅れずに来てもらえし、朝から、とても元気なガイドさんだったので、バスでも退屈しませんでした。 船から、飛び込み、イルカを見ることもできましたし、フラダンスのプロでもある現地スタッフの方々が船の上で素敵なフラダンスも見せてくれました。
船酔いされていた方もいらっしゃいましたが、船の上で作ってくれた、ハンバーガーはとても素朴でしたが美味しかったです! もっと海で泳ぎたかった気もしますが、とても楽しかったです。
Thank you for joining Dolphin & You! We're glad to hear that you felt the dolphins and the aloha spirit of Hawaii. Please come back to see the dolphins and our staff again!
ドルフィン&ユーへのご参加ありがとうございます!イルカやハワイのアロハを感じていただけたようで嬉しいです。是非またイルカ、そして、私たちスタッフにも会いにきてください。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2018/03/05 |
Reviewed by: 初ハワイ
Overall, it was cloudy, but it was great that it was sunny during the dolphin watching by boat and at the water play area.
The weather had not been good for about a week, and there was a possibility that we might not see any dolphins, but we were able to see a pod of about 20 dolphins and a sea turtle, which was amazing.
*Some people were feeling nauseous, so I think it would be a good idea to take motion sickness medication with you or bring some along.
全体的に曇りでしたが、ボートで向かうイルカウォッチング、水上遊び場所では晴れていて良かったです。
1週間程天候が良くなく、イルカを見ることが出来ない可能性があるとのことでしたが、無事に20匹程の群れとウミガメを見ることが出来て最高でした。
※吐いてる方もいましたので、酔い止めは飲んでくるか、または持って行っても良いと思いました
Thank you for your message. We hope you come back to Hawaii to see the dolphins and sea turtles again.
書き込みありがとうございます。また是非ハワイのイルカ、ウミガメに会いに来てください。
| Rating: | |
|---|---|
| Packages: | 11:00 出港(2024年3月まで) |
| Attended as: | Friends |
| Posted on: | 2018/02/08 |
| Activity Date: | 2018/02/05 |
Reviewed by: なーたん
I participated in an early morning tour. On the bus ride there, the instructions were explained very clearly and cheerfully, and they taught us pressure points for motion sickness, which made the journey enjoyable. I tend to get motion sickness easily, so even with the pressure points and medication, I still felt sick. However, I was lucky that day to see both dolphins and sea turtles! Although we were told not to chase the dolphins, they actually approached us, and we had to move aside (laughs). Even when the dolphins were out of sight, I could hear their calls when I put my ears to the water, which felt quite mysterious. The sea turtles were far away, but I was still moved to see them. I couldn't eat the hamburger at the time because I was feeling sick, but it was delicious when I had it after returning home. I didn't bring much money, so I was disappointed that I couldn't order the photo data. Overall, it was a satisfying experience, and if I have the chance, I would like to participate again while enduring the motion sickness.
朝早いツアーに参加しました。
行きのバスの中では注意事項などとても明るくわかりやすく説明していただき、酔い止めのツボなど教えていただき楽しく移動できました。
私はとても酔いやすいのでツボを押しても、酔い止めを飲んでも酔ってしまいましたが、その日は幸運でイルカもウミガメも会うことができました!
イルカは追っかけてはいけないとのことでしたが、イルカの方から近づいてきてくれてこちらがよけるほどでした(笑)イルカの姿が見えなくても耳を海面に入れると近い時には鳴き声が聞こえていることがわかり不思議な感じでした。
ウミガメは遠かったですがちゃんとみれて感動しました。
ハンバーガーは酔っていたのでその時は食べられませんでしたが、帰宅してから食べたらおいしかったです。
お金をほとんど持って行かなかったので、写真のデータを申し込むことが出来ず残念でした。
トータルで満足できる内容で機会があれば船酔いに耐えながらまた参加したいです。
| Rating: | |
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| Packages: | おすすめプラン(2017年3月31日まで) |
| Attended as: | Friends |
| Posted on: | 2018/01/26 |
| Activity Date: | 2017/04/27 |
Reviewed by: わんちゃん
On the morning of the day I had a reservation, I received a message from the staff at VELTRA saying, "The waves are too high today, and the tour cannot proceed..." They explained the refund and rescheduling process, and I was able to reschedule for the next day. Their response was very professional, and I had no worries at all. I was a bit anxious the next day, but since I didn’t receive a call, I thought everything was fine and headed to the pickup location. However, it turned out to be the day of an annual parade, and the roads were heavily congested. After waiting for the bus for an hour... (I wondered if this could have been anticipated since it happens every year, but all the other tours and buses heading to the airport were also delayed, so I thought it might just be something you have to accept in Hawaii with a big heart, haha). It seemed that the street where we were supposed to be picked up was particularly congested, so the bus stopped on a larger road, and two staff members (one of whom was Japanese) ran to greet us. A large, beautiful bus came to pick us up. Once on the bus, they began with an apology for the delay, introduced the staff, and explained the schedule and important notes in English followed by Japanese. There was also information about purchasing a USB for photos and videos taken on the trip, as well as renting wetsuits. Those who purchased the photo/video package on the way to the destination received a wristband as a gift (one for each participant) and a $5 discount. It seems that if you stay close to the photographer, you might get more photos taken. Upon arriving at the harbor, we used the restroom and borrowed fins and goggles. (We also tried on the wetsuits we rented on the bus here.) Once we found the right size, we boarded the boat. After boarding, we set off to look for dolphins, and during that time, there was another explanation, and we sang a Hawaiian song to show respect for the ocean and its creatures while offering flowers. The cheerful Hawaiian staff jumped into the sea as soon as we reached the dolphin spot and swam to the location of the dolphins. Unfortunately, we didn’t encounter any turtles or whales, but we did meet dolphins, which was an emotional experience that allowed us to feel connected to nature. After that, we moved to another location where we had free time to enjoy snorkeling and kayaking. On the way back to the harbor, we enjoyed taro cheese burgers, bite-sized pineapple, and a small bag of chips each. The staff also performed hula dancing, and everyone participated in dancing together. It was a fun time throughout, and my whole family was very satisfied. Since we purchased the USB, we went to pick it up at an office near DFS in Waikiki that evening, and the Japanese man at the office was very friendly and approachable. You can also receive an eco-bag at this office. I definitely want to participate again the next time I go to Hawaii. If you have children, I think the 11 AM departure plan would be better to avoid putting too much strain on them. Even if you usually don’t get motion sickness, I think it’s wise to take motion sickness medication as a precaution.
予約をしていた日の朝、VELTRAさんのスタッフの方から「本日は波が高く催行不可能となりました…」と連絡があり、返金・振り替えなどの説明があり、翌日へ振り替えてもらいました。もちろんきちんとした対応で、何の心配もありませんでした。次の日も心配でしたが、電話が来なかったので大丈夫なんだなと思いピックアップ場所へ。しかしその日は年に一度のパレードの日だったらしく道路は大渋滞。バスを待つこと1時間…。(毎年の事なので事前に予測できないのかな?とは思いましたが、他のツアーも、空港へ向かう予約のバスもどれもこれも全てが遅れていたのでハワイでは仕方がないのかな?と思う大きな心が必要です(笑))我が家のピックアップ場所の通りが特に渋滞していたようなので大きい道路にバスを停めスタッフの方が2人(1人は日本人)で走って迎えに来てくれました。大きい素敵なバスがお迎えに来てくれていました。バスに乗るとまず、遅れたお詫びから始まりスタッフの紹介、今日のスケジュールや注意事項などを英語に続き日本語で説明してくれます。バスの中で写真や動画を収めたUSBの購入、ウエットスーツのレンタルなどについても説明があります。行きのバスで写真・動画のセットを購入した人はリストバンドのプレゼント(参加人数分)、5㌦の割引がありました。カメラマンの方の近くにいると多めに撮ってもらえるような気がします。ハーバーに着くと、トイレを済ませフィン・ゴーグルを借ります。(バスの中でレンタルしたウエットスーツもここで試着してみます)サイズを合わせて、OKであれば船に乗り込みます。乗船後、イルカを探しに行きますがその間、再度説明があり、海や生き物に敬意を表すためのハワイの歌を歌って花を捧げます。陽気なハワイアンのスタッフ、イルカのポイントに着いたらすぐに海へ飛び込みイルカの場所まで泳いでいきます。残念ながらかめ、くじらには会えませんでしたが、イルカに出会え自然を感じられ感動でした。そのあとは別の場所へ移動し、シュノーケリングやカヤックなどで遊ぶ自由時間があります。ハーバーまで帰港する際にタロイモのチーズバーガー、パイナップル1口サイズを1つ小袋のチップスを一人一袋食べながら帰っていきます。スタッフがフラダンスも踊ってくれ、参加者皆で踊ったりもします。終始楽しい時間で家族みんな大満足です。我が家はUSBを購入したので、その日の夕方ワイキキのDFS近くにあるオフィスへ取りに行きオフィスにいた日本人の男性もとても気さくで感じのいいかたでした。エコバックはこのオフィスでもらえます。次回ハワイへ行った際には是非また参加したいです。お子さんがいらっしゃる場合は、11時出航プランにした方が子供の負担にならないと思います。普段酔わなくても酔い止めは予防として飲むべきだと思います。
| Rating: | |
|---|---|
| Packages: | 11:00 出港(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2018/01/20 |
| Activity Date: | 2018/01/15 |
Reviewed by: Joanne Peters
Beautiful water with dolphins and whales and an excellent staff. I’d do it again. Food was exceptional
| Rating: | |
|---|---|
| Packages: | Temporarily Unavailable - Dolphin Excursion (with Transportation & Lunch) |
| Attended as: | Families |
| Posted on: | 2018/01/20 |
| Activity Date: | 2018/01/17 |
Reviewed by: shaki
I had high expectations for the main event of my trip to Hawaii, but I didn't see any dolphins at all. I understand that it's a wild animal, so it's not surprising. Even when they said, "It's a whale!" it was too far away, and even with my contact lenses, I couldn't see it well. They worked hard to find dolphins, and since we waited on the boat for a long time, I ended up feeling seasick, even though I usually don't take motion sickness medication. I hoped to do a lot of snorkeling since I couldn't see any dolphins, but it ended rather quickly. I think it was a stroke of luck that I got to see a sea turtle! They took a lot of photos, but honestly, if you don't buy a USB, you won't see anything, so I recommend purchasing it on the bus if you want to keep those memories. For lunch, I think "light snack" is a better description than "lunch." Later, I received an email saying, "Here are today's photos," but there were no attachments... I didn't even know who to contact about it. I think I might have had too high expectations. I received a discount voucher for the next time since I didn't see any dolphins, but to be honest, I'm not sure if I would want to participate again.
ハワイ旅行のメインイベント、くらいに思って期待しておりましたが、全くイルカに逢えませんでした。
野生の生き物なので仕方のないこととは思います。
鯨だよ!と言われてもかなり遠くてコンタクト着用していてもよく分からなかったです。
一生懸命イルカを探してくれて、長いこと船上で待機していたので普段は酔い止めを飲まない私でも船酔いしてしまいました。
イルカが見れなかった分、たくさんシュノーケリングができればと思いましたが、案外あっさり終わってしまいました。
ウミガメが見られたのは不幸中の幸いかなと思います!
写真を沢山撮ってもらいましたが、正直USBを買わない人は何も見られないので、思い出として欲しい方はバスの中で購入を希望しておいた方がいいと思います。
お昼もランチというか軽食という表現がベストかと思います。
後ほど、今日の写真です、とメールが届きましたが写真は添付されておらず…どこに問い合わせていいのかも分からず…
ちょっと期待し過ぎたかなと思いました。
イルカが見れなかったので次回割引券頂きましたが、次回も参加したいかと聞かれたら正直微妙なところです。
| Rating: | |
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| Packages: | 11:00 出港(2024年3月まで) |
| Attended as: | Friends |
| Posted on: | 2018/01/13 |
| Activity Date: | 2017/12/24 |
Reviewed by: Lisa Macklem
This was just a terrific day from start to finish. We were picked up on time, and everything was exactly as advertised. We saw turtles, swam with the dolphins, and saw approximately 8 whales too! It was the first time snorkeling for both my husband and myself and the staff was terrific. Emmanuel picked us up and took care of us for the whole day. Our captain was terrific, making sure that we saw all those whales and had plenty of time for snorkeling with the dolphins and then over a wonderful coral reef. Photographer Justin was also terrific - making sure to get great pictures of everyone who wanted them. HIghly recommend this tour and company! Friendly AND professional!
| Rating: | |
|---|---|
| Packages: | Temporarily Unavailable - Dolphin Excursion (with Transportation & Lunch) |
| Attended as: | Couples |
| Posted on: | 2018/01/07 |
| Activity Date: | 2018/01/04 |
Reviewed by: tys
Even if the dolphins are that far away, being told "You saw the dolphins, right?" is a bit confusing.
The light lunch and other dances were as expected.
It would be nice if there were a place for women to change besides the restroom on the way back.
イルカがあれほど遠くても「イルカ見えたでしょ、みえたでしょ」と言われても??
軽食ランチ、他ダンスは想像通りだった
帰り女性が着替える場所がトイレ以外にあれば
| Rating: | |
|---|---|
| Packages: | 11:00 出港(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2018/01/05 |
| Activity Date: | 2018/01/01 |
Reviewed by: tys
Even if the dolphins are that far away, being told "You saw the dolphins, right?" is a bit confusing.
The light lunch and other dance activities were as expected.
It would be nice if there were a place for women to change other than the restroom on the way back.
イルカがあれほど遠くても「イルカ見えたでしょ、みえたでしょ」と言われても??
軽食ランチ、他ダンスは想像通りだった
帰り女性が着替える場所がトイレ以外にあれば
| Rating: | |
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| Packages: | 11:00 出港(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2018/01/05 |
| Activity Date: | 2018/01/01 |
Reviewed by: Trish Foxall
Wow, wow, wow. This was the experience of a lifetime for me and my family. We really hit the jackpot. Within minutes of leaving the harbor we came across some Humpback whales frolicking with some dolphins - this was breathtaking. We then swam with sea turtles and had an amazing experience with a pod of approximately 50 dolphins. I honestly believe we had luck on our side because we couldn't have asked for a more amazing experience. The staff were friendly and knowledgeable and made the tour even more enjoyable. I can honestly say this was the highlight of our holiday and would recommend this company to everyone.
| Rating: | |
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| Packages: | Temporarily Unavailable - Dolphin Excursion (with Transportation & Lunch) |
| Attended as: | Families |
| Posted on: | 2018/01/04 |
| Activity Date: | 2017/12/29 |
Reviewed by: Kim McMillian
This was a great experience. The staff was extremely knowledgeable and helpful and friendly. I was having problems swimming in the choppy water and one of the girls stuck by me, made sure I was ok and also made sure I was able to see the dolphins.
My son and grandson loved seeing the turtles and the kayak.
Thank you for a wonderful time. We highly recommend this excursion with this company. They’re outstanding!
| Rating: | |
|---|---|
| Packages: | Morning Cruise (25% Capacity) |
| Attended as: | Families |
| Posted on: | 2017/12/29 |
| Activity Date: | 2017/12/26 |
Reviewed by: ヒナコ
I participated with my 6-year-old child, but swimming with the dolphins was quite a challenge, so my spouse and I took turns. The activity slide looked fun, and it was great to see everyone enjoying it.
It was mid-December, and I heard it was cold even with a wetsuit, so I brought a winter rash guard just in case and wore diving shorts underneath, which kept me warm.
We were able to see about 10 dolphins up close! During snorkeling, we encountered about 3 dolphins, and I was very satisfied! I was also glad to see a sea turtle from the boat.
I think it can depend on the weather, but unlike other tours, it was great to have an eco-friendly and authentic experience. Thank you!
6歳の子供と参加しましたが、
イルカと泳ぐのはハードル高くて、
夫婦で交換ずつ参加しました。
アクティビティの滑り台は、
楽しそうにやっており良かったです。
12月半ばでしたが、ウェットスーツでも寒いとの事で、
念のために持参した冬用ラッシュガードと、
ダイビング用の短パンをインナーにしたら、
寒くなかったです。
イルカさんは、群れで10頭くらいに間近で逢えました!
シュノーケリングの時も、3頭くらいに逢えて、
大満足でした!
ウミガメにも船の上から逢えてよかったです。
天候にも左右されると思いますが、
他のツアーさんと違って、エコで本格的なツアーでよかったです。
ありがとうございました!
| Rating: | |
|---|---|
| Packages: | 7:00 出港(2024年3月まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/12/18 |
| Activity Date: | 2017/12/15 |
Reviewed by: じゃっぷ
Before moving to Waianae Harbor, there was an explanation (in English and Japanese), and I signed a consent form on an iPad. There was enough time to take a nap during the transfer.
The reason I booked this tour was because it was described as "a healing tour to swim with wild dolphins in the sea!" However, in reality, diving was prohibited. It was more of a dolphin watching experience while snorkeling. The life jackets were the type that hang around the neck and were mandatory (you could deflate them). On December 13th, the water quality was poor and murky, possibly due to high waves. The dolphins were mostly deep down and only faintly visible (the staff would say, "Look down!!"). They didn't come close at all, and it ended quickly. After that, we moved to the snorkeling point where we could enjoy SUP, sea kayaking, and a slide. However, the snorkeling point we went to had nothing. There were no corals, no turtles, and only a few fish were spotted. I later heard that the captain decides which snorkeling points to go to, but this was just too disappointing.
For lunch, we had a pre-made cheeseburger with taro buns wrapped in foil. The buns were a bit sweet, so preferences may vary. There were also chips. Drinks included free water and lemonade on board (on December 13th, there was warm tea, possibly because it was cold). There were also restrooms available. If you're worried about seasickness, it's better to take something (three people vomited and were down). On the way back to the harbor, there was hula and ukulele performance, and the staff's effort to entertain was nice. Some people bought a USB with photos and videos during the ride, as there was a $5 discount, but it's important to think carefully about whether you'll see dolphins, whether you might get seasick, or whether the weather might prevent you from getting good photos before purchasing in advance. The eco bags were probably only for those who purchased the USB. I didn't receive anything. Honestly, I didn't feel that the service was worth the tour fee of $156.
I understand that it's wild and natural, but I was disappointed by the discrepancies between the description and the actual experience.
ワイアナエハーバーに移動するまでに説明(英語&日本語)があり、ipadで同意書?に記入します。移動には仮眠できるほどの時間があります。
今回こちらのツアーを予約したのは説明文にある"海で野生のイルカと一緒に泳ぐ癒しのツアー!"と記載されていたからです。実際は潜る潜水行為禁止。イルカウォッチングをシュノーケルしながらの形になります。ライフジャケットは首からさげるタイプで着用義務(エアーは抜くことができます)。12/13は波が高かったのもあるのか水質は悪く濁っていました。イルカはずっと下の方に居てうっすらと見える程度(スタッフが"Look down!!"と教えてくれます)。近くに寄って来てくれることもなく。あっという間に終了。その後シュノーケルポイントに移動しSUPやシーカヤック、滑り台などを楽しめます。しかし、行ったシュノーケルポイントはなんにもない所でした。珊瑚もなければ亀は居ない、魚は数匹みかけた程度。後から聞いた話ではいくつかあるシュノーケルポイントをキャプテンの判断で決めるそうですが、これが、あまりに酷すぎでした。その後お昼ご飯は事前に作られホイルで包まれたタロイモのバンズでできたチーズバーガー。バンズは少し甘めで好みがあると思います。おまけにチップス。飲み物は船内に自由に飲めるお水とレモネードがあります(12/13は寒かった為か暖かいお茶もありました)。トイレも完備されています。船酔いを心配されている方は飲んだ方がいいです(3名嘔吐してダウンしてました)。ハーバーまでの帰り道にフラやウクレレ演奏があり、スタッフの楽しませようとしてくれる雰囲気は良かったです。行きの車内で写真と動画のUSBを購入すると$5割引になる為購入している方がいましたが、イルカに会えるかもわからない、船酔いしてダウンするかもしれない、天気が悪く良い写真が撮れていないかもしれない事をよく考えた上で事前購入しましょう。エコバッグはおそらくUSB購入者だけです。何ももらえませんでした。正直私はツアー代金$156の見合ったサービスを受けられたとは思いませんでした。
野生と自然相手なので仕方ないですが、説明文と食い違う内容にはがっかりしました。
| Rating: | |
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| Packages: | 11:00 出港(2024年3月まで) |
| Attended as: | Friends |
| Posted on: | 2017/12/16 |
| Activity Date: | 2017/12/13 |
Reviewed by: ひらちゃん
I think there were too many people. I would have liked them to split us into two boats to distribute the number of people. Even when trying to watch the hula dance, it was hard to see because the staff were filming videos on their smartphones. Especially since I was alone, I often felt overlooked. I would have appreciated a bit more consideration.
人数が多すぎると思います。船を2つに分けて人数を振り分けて欲しかったです。フラダンスを見ようにも従業員がスマホで動画撮っており見ずらかったです。特に1人なので忘れられることが多かったです。もう少し気配りがほしかったです
| Rating: | |
|---|---|
| Packages: | 7:00 出港(2024年3月まで) |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/03 |
| Activity Date: | 2017/11/12 |
Reviewed by: ぱんなこった
During the journey to the spot where you can see dolphins, we danced on the boat, and the time flew by. The guides were all cheerful and friendly, and their Japanese was excellent. You can purchase the photos and videos taken by the guides as an option, and they will put the data on a cute USB. We saw plenty of dolphins, as well as sea turtles and fish, and there were activities like kayaking and stand-up paddleboarding, so I think it's a great deal with so much to enjoy beyond just snorkeling!
イルカが観れるスポットまでの移動中は船の上でダンスしたり、移動中もあっとゆうまです。
ガイドさんはみなさん陽気でいい人ばかりで、日本語もお上手です。
ガイドさんが撮ってくれる写真や動画をオプションで買え、かわいいUSBにデータを入れてくれます。
イルカもたくさん見れて、ホヌや、魚も見れ、カヤックやSUP滑り台など、シュノーケリング以外にも楽しめるので、かなりお得だと思います!
| Rating: | |
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| Packages: | 7:00 出港(2024年3月まで) |
| Attended as: | Friends |
| Posted on: | 2017/11/20 |
| Activity Date: | 2017/11/14 |
Reviewed by: のらり
Meeting early in the morning was tough, and I was sleepy, but when I got to swim in the ocean and encountered a pod of dolphins, it was simply "moving"! There was even a baby dolphin about the size of a football!
At the snorkeling spot, a wild turtle came up to the surface for air right in front of me. It was so cute.
Since it was November, it was a bit chilly...
早朝の集合で、眠たかったけど海に入りイルカの群れに出会えた時は、”感動”の一言!
アメフトボールぐらいのサイズの赤ちゃんイルカもいました!
シュノーケリングポイントでは、目の前に野生のカメが、空気を吸いに海面に。
とってもかわいかったです。
11月だったので、少し寒かったかな。。。
| Rating: | |
|---|---|
| Packages: | 7:00 出港(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2017/11/14 |
| Activity Date: | 2017/11/04 |
Reviewed by: eko
I couldn't meet the dolphins. However, the first bus at 5 AM was filled with discussions about seasickness bracelets and purchasing photos, and in the end, I couldn't see them... There were activities, but they were things I could do elsewhere... I'm not sure if other tour companies saw dolphins at different locations that day, but I won't participate again next time.
イルカに会えませんでした。
しかし、最初のバス朝5時から船酔いブレスレッドや写真の購入等の商売の話で、
結局みれず・・・アクテビティはあったが、他でも出来る内容だったり、、、
他社のイルカウオッチとは違う場所で、他社業者ツアーがその日みれたかわかりませんが、
次回参加はしないです。
| Rating: | |
|---|---|
| Packages: | 7:00 出港(2024年3月まで) |
| Attended as: | Friends |
| Posted on: | 2017/11/14 |
| Activity Date: | 2017/10/01 |
Reviewed by: SHODAI
Thank you for taking care of us on the 11:00 AM departure course on November 1st. The thorough safety checks and explanations beforehand made us feel secure and allowed us to enjoy ourselves. Although I'm not great at understanding English, the repeated explanations in both English and Japanese helped me understand well, and I feel like I learned something in English too, haha.
Traveling by boat takes some time, but during that time, the staff entertained us by singing with a ukulele and dancing to the music, which was very fulfilling. We were also blessed with good weather, and the staff, both men and women, were wonderful people. It was truly the best experience. Thank you! ☆
11/1の11時出港コースでお世話になりました。
安全確認など事前の説明が丁寧で安心して楽しめました。
私は英語の聞き取りも得意ではありませんが、英語の説明と日本語の説明を繰り返してもらえるので、
十分理解できますし、英語の勉強にもなった気がします笑
船での移動はある程度時間がかかりますが、その間、スタッフの皆さんがウクレレで歌を歌ったり、音楽に合わせてダンスを踊ったりと、とても充実していました。
天候にも恵まれましたし、スタッフの皆さんも男性女性ともに素敵な人達で、本当に最高でした。
ありがとうございました☆
| Rating: | |
|---|---|
| Packages: | 11:00出港プラン(~10/31まで) |
| Attended as: | Couples |
| Posted on: | 2017/11/04 |
| Activity Date: | 2017/11/01 |
Reviewed by: ちょんまげ
My friend couldn't make it for personal reasons, so I participated alone! I was the only one attending solo; everyone else was with friends, couples, or spouses, which made me a bit anxious at first. However, once I got on the boat, I became engrossed in searching for dolphins, and when I was snorkeling, I focused on swimming, so it was fine! I also got to see hula dancing and enjoyed a delicious hamburger, which left me satisfied. Since I couldn't swim with the dolphins or turtles, I received a half-price ticket for the next time, so I definitely want to participate again!
友人が訳あってこれなくなり
1人で参加させていただきました!
1人での参加は私だけで他は友人どうし、カップル、夫婦などで
最初は不安でした。
けどいざ船に乗ればイルカ探しに夢中になりますし
シュノーケルしている時は泳ぎに集中するので
大丈夫でした!
フラダンスも見れて美味しいハンバーガーを食べて
満足でした。
イルカ、亀と泳ぐことができなかったので
次回の半額券も頂いたのでまた参加したいです!
| Rating: | |
|---|---|
| Packages: | 7:00 出港(2024年3月まで) |
| Attended as: | Solo Travelers |
| Posted on: | 2017/11/01 |
| Activity Date: | 2017/10/24 |
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Reply from activity provider
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Thank you for joining the tour to swim with dolphins! We are all very happy to have been able to help you create memories in Hawaii. Please try again next time. I think you'll enjoy it even more on your second visit.
イルカと泳ぐツアーにご参加いただきありがとうございます!ハワイの思い出作りのお手伝いができたらスタッフ一同、とても嬉しいです。次回、また再挑戦してください。2回目だとさらに楽しめるかと思います。