Reviewed by: k-o-
If you are considering this tour, definitely opt for the highest 5-star course. Since it's a special trip, choosing the highest course was definitely the right decision.
You will receive a sticker on your chest, and based on its color, you will be guided through a separate passage from regular guests and taken directly to the 4th floor by elevator. After taking a commemorative photo with the captain, you will enjoy welcome champagne and light snacks like canapés on the deck. The photos will be provided to you at the end of the cruise.
You will enjoy meals and live performances, and after the cruise ends, while listening to saxophone music, regular guests will disembark first, and you will elegantly disembark afterward. If you order wine or champagne in advance, the payment process will be smooth and hassle-free. Additionally, you will receive three complimentary drink vouchers, which were perfect for getting sparkling water.
Unlike regular guests, the crew will take pictures of the sunset for you! The ship can accommodate 1,500 passengers.
このツアーを検討されている方は是非一番高い5スターコースにしてみて下さい。せっかくの旅行なので一番高いコースにして間違いはなかったです。
胸元にシールをはられますが、その色で一般のお客様とは別の通路を案内されて、エレベーターで直接4階に通されます。
そして、キャプテンと記念撮影の後、甲板にてウェルカムシャンパンにカナッペみたいな軽食を頂きます。写真はもちろんインクルーズで帰りに渡されます。
そして、食事や生演奏を楽しみますが、クルーズ終了後帰港時もサックス演奏などを聞きながら一般客を先に下ろしてから優雅にあとから下船します。
事前に注文できるワインやシャンパンを注文しておけば、支払いもなくスムーズに終了できます。なお、1人3枚の無料ドリンク券が付いてきますが、炭酸水をもらうのにちょうど使えてよかったです。
一般客室と違い、肝心のサンセットも
船員さんが撮ってくれますよ!!
船は1500名乗りだそうです。
| Rating: | |
|---|---|
| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Couples |
| Posted on: | 2018/11/14 |
| Activity Date: | 2018/11/11 |
Reviewed by: cyberman
I was able to see Waikiki from the sea for the first time. The fireworks from Hilton felt different from those viewed from Hilton Lagoon; it was as if I was monopolizing the fireworks. However, I think it's best not to have high expectations for the food.
初めて海上からワイキキを観る事が出来ました。
ヒルトンの花火もヒルトンラグーンから観る花火とは違った印象を受けたのは、まるで花火を独占していたかのように感じたからでしょう。
只、食事はあまり期待しない方が良いと思います。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/11/11 |
| Activity Date: | 2018/10/26 |
Reviewed by: mmm
Since I will be eating lobster and crab on another tour, I chose the Pacific Star Course buffet this time, which does not include lobster. The transportation was smooth, and we arrived at the port without any issues.
Upon arriving at the ship, we were guided to a floor designated for buffet reservations. However, since it was a weekday, the floor was only half full, and they didn't utilize the other half. There was a show (though it wasn't very grand), and I think they gathered everyone towards the front. The seating was quite close, with only about 30 centimeters between the two-person tables.
At that point, it felt a bit cramped, but more importantly, the person next to me had a rather strong odor, making it quite uncomfortable during the meal due to the close proximity. It seemed that even the person two seats away could smell it. While there might be an advantage to being close to your neighbor, it felt a bit tight without any space for bags, especially with the added issue of the odor. I believe they could have opened up the other half of the floor to create four-person tables, and I wish they had done that. I found that aspect quite disappointing.
If you go expecting a wide variety at the buffet, you might feel it’s lacking. The view from the top floor was beautiful, and I enjoyed the little show that involved some guests. I think it’s a good tour for enjoying the atmosphere more than the food. Also, the ship sways quite a bit, so if you are prone to motion sickness, I recommend bringing motion sickness medication.
別のツアーでロブスターやカニを食べるので今回はロブスターなどが付いていないパシフィックスターコースの食べ放題ブッフェにしました。
送迎は問題なくつくことができました。
そして港に着き、船内へ案内されたのですが、ブッフェ予約をした方だけのフロアとなっているのですが平日だったこともあってかフロアの半分埋まるか埋まらないかの人数でフロアの半分は使わず、ショー(というほど大々的ではなかったですが)もあるので前に集めたとおもうのですが、2名席で30センチ歩かないかの距離には隣の席。
その時点で少し狭いなとは感じたのですが、何よりも隣の人が中々きつい匂いがし、距離が近すぎるため食事の際がとてもしんどかったです。匂いのする人の2つ隣の席の方までにおっていたみたいです。隣の人と仲良くできるという利点もあるのでそういった近さなのかもしれないのですが、2名席で荷物置きもないので少し窮屈に感じ、加えて隣の方の匂い。それなら残りのフロア半分もあけて4名席などを作れたと思いますのでそういった風にして欲しかったです。その点がかなり残念にかんじました。。
ブッフェは種類を沢山あるのを期待していくと少なく感じるかもしれません。
1番上の階から見る景色は綺麗でした。ちょっとしたお客さんを巻き込んだショーは楽しめましたよ。食事よりも雰囲気を楽しむのにはいいツアーだなと思いました。
また、船は中々揺れるため、酔いやすい方は必ず酔い止めを常備しておいて欲しいです。
Thank you very much for joining our cruise. We appreciate your feedback regarding the seating. We will share your comments internally and use them to improve future cruises. Thank you for your valuable input. We hope to see you again soon. All of our staff are looking forward to your visit.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
お席に付きましてのご意見有難うございました。頂きましたコメントは社内で共有させていただき、
今後のクルーズ改善に役立たせて頂きます。
貴重なご意見有難うございました。
是非またお越しください。
スタッフ一同お待ち申し上げております
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Friends |
| Posted on: | 2018/11/10 |
| Activity Date: | 2018/10/31 |
Reviewed by: やまぴー
I think we were given preferential seating for the lobster and wine. The lobster is far more delicious than what you would eat in Japan. The foreigner at the next table was able to get along well with the Japanese guests. It was a friendly dinner cruise.
ロブスターとワイン追加で席を優遇してもらえたと思う。
ロブスターは日本で食べるより遥かに美味しい。
となりの席の外人、日本人と仲良くなれる。
親しみやすいディナークルーズだった。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed your time on the cruise. Please do come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
楽しくクルーズをお過ごし頂けました様で、大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 割引特典付き!3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2018/11/05 |
| Activity Date: | 2018/11/03 |
Reviewed by: ちょろぺい
I participated with a group of 15 colleagues from the company.
The pickup was behind the Hyatt, and perhaps due to the large number of participants, it was extremely crowded and chaotic.
I was given drink tickets, but there was one less than needed, and I had to negotiate with a staff member who didn't speak Japanese, which was a bit of a hassle. It seems best to confirm everything at the beginning when there are a lot of people.
The table was an inland round table, but we could still enjoy the view, so it might not be necessary to pay the difference. When people stand on the deck, you can't see outside at all.
The meal was great, especially the whole lobster served. The meat was a bit lower in quality compared to when I had the five-star experience, but it was tender and delicious.
The live performances with singing and dancing, along with the group dance participation, were a lot of fun. It seemed like everyone who participated enjoyed it, so I'm glad we organized it.
会社の同僚15名の団体で参加しました。
ピックアップがハイアットの裏で、参加者が非常に多かったためでしょうか、大混雑の大混乱でした。
ドリンクチケットを渡されましたが、一人分足りず、日本語のできないスタッフに交渉しなくてはならず、ちょっと面倒でした。
大人数の場合は、必ず最初に確認したほうが良さそうです。
テーブルは内陸の円卓、それでも十分景色は眺められましたので、差額払わなくてもいいかもしれません。デッキに人が立たれると、結局外は見えなくなりますので。
食事はロブスターまるごと出たのが良かった。お肉は5スターのときよりはやはり少しランクが下がってましたが、柔らかくて、美味しかったです。
生演奏の歌や踊り、全員参加してのダンスはとても楽しかった。
参加した全員が楽しんでいたようですので、企画してよかったなと思います。
Thank you very much for joining our cruise.
We sincerely apologize for the issue with the drink tickets.
We are very pleased to hear that you and your colleagues enjoyed the cruise.
Please do come back again with everyone.
All of our staff are looking forward to your visit.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
お飲物チケットの件、大変申し訳ございませんでした。
同僚の皆様でクルーズをお楽しみ頂けました様で大変嬉しく思います。
是非また皆様でお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Friends |
| Posted on: | 2018/11/05 |
| Activity Date: | 2018/11/02 |
Reviewed by: Scherry at Hawaii
Enjoyed the dinner buffet, would probably only recommend maybe a start time a little earlier like 3 p.m. This would allow everyone a chance to enjoy to cruise during daylight before the dinner start.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2018/11/03 |
| Activity Date: | 2018/10/21 |
Reviewed by: riho
We used it on the last day of our honeymoon. We were very satisfied with the hospitality and the taste, and we were able to spend a wonderful time. ^^
ハネムーン最終日に利用しました。
おもてなしもお味も大変満足、素敵なひとときを過ごすことができました^^
Thank you very much for joining our cruise. We are very pleased to hear that you had a satisfying time. Please do come back to visit us for special occasions like your wedding anniversary. All of our staff are looking forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
ご満足いただけるお時間をお過ごし頂けました様で大変嬉しく思います。
是非また、ご結婚記念日などに遊びにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Couples |
| Posted on: | 2018/11/02 |
| Activity Date: | 2018/10/30 |
Reviewed by: りーほ
After my son's wedding, we had a total of 16 participants, which made for a very lively and memorable experience. The sunset, night views, and fireworks were beautiful, the food was delicious, and we enjoyed singing and dancing, including participating in YMCA together. I will cherish the group photo that was taken. This was my first time in Hawaii, and I created lifelong memories; it was the best tour. Thank you very much to the hall staff, dancers, and singers.
息子の結婚式の後、総勢16名の参加でしたので大変盛り上がり良い思い出になりました
サンセットや夜景、花火も美しく、料理も美味しく、歌やダンス、さらにはみんなで参加したYMCA etc…
撮影していただいた集合記念写真は大切にしますね
初めてのハワイで一生の思い出が出来、最高のツアーでした
ホールスタッフとダンサーや歌手の皆さん、本当にありがとうございました
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you back on board when you visit Hawaii again.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2018/10/29 |
| Activity Date: | 2018/10/26 |
Reviewed by: マリー
The cruise ship was large, and the dinner tables were not too cramped, which was fine. In Hawaii, I was surrounded by many Japanese people, but on the ship, I was not surrounded by Japanese guests; instead, the other passengers were from various countries, making it very lively. There was also a dance show, so I was never bored until the end, and it was quite exciting. The sunset I was looking forward to was beautiful, making it a good tour overall, but the food was disappointing. The meat was below average, and the vegetables were undercooked, making them hard to cut with a knife. Considering the price, the food was a letdown, which left me with the impression that it was a bit expensive. The duration from boarding to disembarking was about two hours, which felt just right.
クルーズ船は大きく、ディナーのテーブルも狭すぎずOKです。ハワイではやたら日本人に囲まれますが、船内では日本人に囲まれることもなく、周りのお客さんは各国からの人たちでとてもにぎやかでした。ダンスのショーもあって最後まで飽きることはなく、盛り上がっていました。期待のサンセットも見られ良いツアーでしたが、料理がイマイチでした。肉は普通以下、野菜はゆで方が足りずナイフも入りません。金額的には料理が残念なので高いかなといった印象です。乗船から下船まで2時間ほどでちょうどよかったかな。
Thank you very much for boarding with us this time. We also appreciate your valuable feedback. We would like to work on improvements as a team for future challenges. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。また貴重なご意見、有難うございます。今後の課題として、スタッフ全員で改善に取り組みたいと思います。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2018/10/27 |
| Activity Date: | 2018/10/20 |
Reviewed by: ひとやすみ
I went on the 3-star course! The finale was very exciting and fun! Once the last show starts, there isn't much time to walk around the ship, so if you want to explore the ship, it's recommended to do so before the last show begins.
3スターコースで行きました!
ラストとても盛り上がり、楽しかったです!
最後のショーが始まってからは船内を回るタイミングがないので、船内を回るのであれば、最後のショーが始まる前に行くことがおすすです。
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2018/10/24 |
| Activity Date: | 2018/10/21 |
Reviewed by: キキちゃん
My first time in Hawaii, so I went for the classic sunset cruise. Since I wanted to indulge, I chose a 5-star experience! I really enjoyed the food and drinks! I made a reservation for Friday because I wanted to see the Hilton hotel's fireworks from the boat.
The boat rocked quite a bit, and my friend got seasick! I recommend taking some motion sickness medication beforehand. It might not have needed to be on a Friday, though, haha.
But I definitely got to enjoy the feeling of being a celebrity!
初めてのHawaii、だからこそ王道のサンセットクルーズ。どうせなら贅沢がしたいと、5スター!料理もお酒もしっかり楽しめました!ヒルトンホテルの花火が船から見たいと金曜日に予約!
船が結構揺れて友達が船酔い!事前に酔い止めを、飲んでおくのことをオススメします。別に金曜日じゃなくても良かったかな笑
でも、セレブ感を充分に味わえました!
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you back on board when you visit Hawaii again.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Friends |
| Posted on: | 2018/10/24 |
| Activity Date: | 2018/10/19 |
Reviewed by: Grace
This was a great experience the food, view and dancing. So well worth it would do it again.
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/10/24 |
| Activity Date: | 2018/10/20 |
Reviewed by: ゆうき
The all-you-can-eat crab and steak were great, and the night view of Hawaii from the boat was beautiful. It was a wonderful cruise. A photographer came to take pictures, which made for very nice memories.
カニも食べ放題でステーキもあり船からのハワイの夜景も綺麗でとてもよかったです。いい船上クルーズでした。写真もカメラマンが来て撮影してくれてとてもいい思い出になりました。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2018/10/19 |
| Activity Date: | 2018/10/14 |
Reviewed by: KEI
The arrangements were smooth. The pick-up after arrival was also seamless, making it a great value and very convenient. I will definitely use this service again next time.
手配までもスムーズです。到着後もスムーズに送迎してもらえるので料金もお得で大変便利でした。次回もまた利用させて頂きます。
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2018/10/17 |
| Activity Date: | 2018/06/19 |
Reviewed by: sadavaughan
The sunset and night view were beautiful. The food was okay, but it was tasty. I was able to participate in hula dancing, and my mother was really happy.
夕日も夜景も綺麗でした。
料理はまぁまぁでしたが美味しかったです。
フラダンスにも参加できて母がすごく喜んでくれました。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2018/10/16 |
| Activity Date: | 2018/10/13 |
Reviewed by: Lindsay
The food, the sunset, the fireworks, the hula and fire dancers plus the super helpful staff - we had the best time!
This is definitely a must do when in Honolulu :)
thank you for the great endorsement and review.
Capt John
| Rating: | |
|---|---|
| Packages: | Dinner Cruise (25% Capacity) |
| Attended as: | Couples |
| Posted on: | 2018/10/16 |
| Activity Date: | 2018/10/05 |
Reviewed by: まあぢゃ
It was a trip to Hawaii for my son's wedding, but we also booked a dinner cruise to celebrate my daughter's birthday. It wasn't as crowded as I expected, so we were able to enjoy dinner at a leisurely pace. The food was delicious, and I was very satisfied. If there's another opportunity, I would love to have my son and his wife join us as well.
息子の結婚式のためのハワイ旅行でしたが
娘のお誕生日を兼ねて、ディナークルーズを予約しました。
思ったより混んでいなかったので、ゆっくりディナーを楽しむことができました。
お料理も美味しく大満足です。
またの機会があれば息子夫婦も一緒に参加させていただきます。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you back on board when you visit Hawaii again.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Families |
| Posted on: | 2018/10/15 |
| Activity Date: | 2018/07/07 |
Reviewed by: まちゃ
It was a steak and lobster course. Both the steak and lobster were very delicious, and I was satisfied. It was a Friday night, but it started to rain partway through. I was wondering what would happen, but the fireworks at the Hilton Hotel went off as scheduled, which was great. The show was also very enjoyable, and at the end, the participants danced together, creating quite a lively atmosphere. The staff were all wonderful with their lovely smiles, making it a fantastic cruise!
ステーキ&ロブスターのコースでした。ステーキもロブスターもとても美味しくて満足でした。金曜の夜だったのですが、なんと途中から雨に。どうなるかと思いましたが、ヒルトンホテルの花火の打ち上げは予定通りあり、良かったです。 ショーもとても楽しく、最後に参加者もいっしょに踊りかなり盛り上がりました。スタッフの皆さんも笑顔が素敵で素敵なクルーズでした!
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2018/10/15 |
| Activity Date: | 2018/10/12 |
Reviewed by: TAMA
The sunset was beautiful, and the food was good, but the seating was packed tightly due to the large cruise, leaving little walking space. It seemed like the seats were divided by country, with the third floor filled with Asians. It was quite lively, or rather, noisy.
The staff's service was good, but it was so crowded that even when I ordered drinks, they took over 30 minutes to arrive, and my seat was not only obstructed from the show but also not by the window...
To be honest, I was disappointed. Next time, I think I'll choose a smaller, quieter ship.
サンセットも良く見えて、食事内容も良かったのですが、大型クルーズとあって歩くスペースがないくらい席がびっしり。席の場所も国で分かれているようで3階席はアジア人だらけ。かなりにぎやかです。っていうかうるさいです。
スタッフのサービスは良かったけれど、混雑しすぎててドリンクを頼んでも30分以上こないし、席もショーが見えない上に窓際でもないし、、、
はっきり言ってがっかりでした。
次回はもう少し小さな船で静かな船にしようと思います。
Thank you very much for boarding with us. We appreciate your valuable feedback. We will work together as a team to address the issues moving forward. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。貴重なご意見、有難うございます。今後の課題として、スタッフ全員で改善に取り組みたいと思います。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2018/10/15 |
| Activity Date: | 2018/10/07 |
Reviewed by: 夢有民
I arrived early at the hotel meeting point to secure good seats, but the bus arrived on the opposite side of the road, and those who noticed quickly boarded ahead of us. We ended up on the last bus. When we arrived at the boat, buses from other meeting points had also arrived, and we were among the last to be shown to our seats. Our seats were far from the window, and the dinner cruise that we had been looking forward to was ruined, making it difficult to enjoy it until the end. I would like to request that the meeting point not be changed without notice.
良い席になるよう集合場所のホテルに早めに行ったのですが、バスが着いたのは道の反対側でそれに気が付いた人がどんどん先に乗り込み、我々が乗ったのは最後のバスでした。
船に着いたら他の集合場所からのバスも着いており、席に案内されたのは最後の方になってしまいました。席は窓からも遠くなってしまい、せっかく楽しみにしていたディナークルーズも台無しで最後まで楽しめませんでした。
案内もなく集合場所を変えないで頂きたいです。
Thank you very much for boarding with us this time. We appreciate your valuable feedback. We would like to work on improvements as a team for future challenges. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。貴重なご意見、有難うございます。今後の課題として、スタッフ全員で改善に取り組みたいと思います。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2018/10/15 |
| Activity Date: | 2018/10/12 |
Reviewed by: Reiko
All family members from both sides participated the night before the wedding. The boat was very comfortable and we didn't feel any rocking at all. It was a bit challenging to carry the stroller since there were only stairs, but the seating was not cramped, the food was delicious, and in the end, everyone danced and had a great time.
結婚式前夜の両ファミリーが全員で参加。船は揺れが全く気にならず快適。階段しかないのでベビーカーを運ぶのが少し大変でしたが、席も窮屈ではなくてお料理も美味しく最後は皆で踊って盛り上がりました。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families with Young Children |
| Posted on: | 2018/10/14 |
| Activity Date: | 2018/10/11 |
Reviewed by: sss
This is my second time!
I participated last year and it was really great!
The staff's response is truly wonderful! Their attention to detail and entertaining performances are impressive!
The scenery is amazing and the crab is delicious!
If you come to Hawaii, you definitely should participate!!
Especially the wonderful staff member, Stefan!
Thank you for last year and this year!
I will definitely come again next year!
I really recommend it!
今年で2回目です!
去年参加してとても良かったので^_^
スタッフ皆さんの対応が本当に素晴らしいです!細かな気配りと、楽しませてくれるパフォーマンス!感激です!
景色も最高でカニも美味しい!
ハワイに来たら絶対参加した方がいいです!!
特に素敵なスタッフはステファンさん!
去年も今年もありがとうございました!
また絶対来年も来ます!
本当におススメです(^ω^)
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Friends |
| Posted on: | 2018/10/13 |
| Activity Date: | 2018/10/09 |
Reviewed by: あかね
We chose a cake and a commemorative photo option to celebrate my grandfather's 70th birthday. The night view was amazing, and the food was delicious; the lobster was particularly tasty with roe! My grandfather was very happy! 🎶
70歳の祖父のお祝いにケーキと記念写真のオプション付きにしたました。
夜景も最高でお料理も美味しくロブスターは子持ちでとても美味しかった!!
祖父もとっても喜んでくれました♫
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2018/10/12 |
| Activity Date: | 2018/10/10 |
Reviewed by: ミンガラー
The food was delicious, but the music, dance, and well-thought-out performances were all well-prepared and exceeded my expectations. I would have appreciated it if the drinks had come out a bit faster.
料理も美味しかったけど、音楽やダンス、思考を凝らした演出などよく練られていて、期待以上でした。
ドリンクがもう少し早く出てきたら嬉しいです。
Thank you very much for boarding with us. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2018/10/12 |
| Activity Date: | 2018/10/09 |
Reviewed by: Azumiana
We boarded the cruise ship, received service from cheerful waiters, watched shows, and enjoyed fireworks—there was just so much content to enjoy. However, some members experienced seasickness, so it might be wise to avoid days when you might not be feeling your best, such as arrival days or very tiring days.
クルーズ船に乗り、陽気なウェーターにサービスを受け、ショーを見て、花火も見てととにかくコンテンツが盛りだくさんでした。
ただし、船酔いしたメンバーもいたので、到着日やとても疲れている日など、体調が万全でない可能性のある日は避けたほうが無難かも知れません。
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Families |
| Posted on: | 2018/10/12 |
| Activity Date: | 2018/10/05 |
Reviewed by: やんやん
The food was delicious, and the scenery was beautiful. It was possible to step outside to take photos during the meal. The drinks also had a Hawaiian flair.
It was a bit disappointing that we could only access the back of the deck at first (the people on the lower floor could enter). The live music was mainly stylish jazz, which was nice. However, I couldn't help but think that it seemed fun down on the lower floor when "Stand By Me" started playing from there.
料理もおいしく、景色もきれいでした。食事の途中に写真をとりに外に出たりも可能。お酒もハワイらしさのあるものでした。
デッキの奥に最初しかはいれなかった(下の階の方々がはいれる)のが残念でした。ライブもオシャレなジャズが中心でよかったです。ただ下の階からstand by meが流れてきて、下もたのしそうだなぁと少し思いました。
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you back on board when you visit Hawaii again.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Couples |
| Posted on: | 2018/10/12 |
| Activity Date: | 2018/10/09 |
Reviewed by: Denise
A very well organized tour. The staff was very talented they could wait on you, dance for you,cook for you. It was a great cruise over all by all staff and there interactions with us!
Thank you for the nice review
capt John
| Rating: | |
|---|---|
| Packages: | Dinner Cruise (25% Capacity) |
| Attended as: | Couples |
| Posted on: | 2018/10/12 |
| Activity Date: | 2018/10/03 |
Reviewed by: KAn
The food was delicious and the show was enjoyable, but I wished I could have finished my meal more quickly to relax and enjoy the show. There were too few staff members, and I had to ask three times for a refill of the crab. Were they forgetting, or was it intentional? I became worried and couldn't fully enjoy the show. That was the only disappointing aspect. If I hadn't felt that way, I could have engaged more with the show.
食事も美味しくショーも楽しかったですが、食事を早く済ませてゆっくりショーを見たかったです。給仕のスタッフが少なく、かにの御代わりを3回もお願いしないと持ってきてくれなかった。忘れてるのか?わざとなのか?
心配になりゆっくりショーも見てられなかった。その点だけが、残念だった。
そんな思いをしなければ、もっとショーと一緒になって盛り上げれた。
Thank you very much for boarding with us this time. We appreciate your valuable feedback. We will work together as a team to improve on the issues raised. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。貴重なご意見、有難うございます。今後の課題として、スタッフ全員で改善に取り組みたいと思います。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Families |
| Posted on: | 2018/10/10 |
| Activity Date: | 2018/10/07 |
Reviewed by: めぐプー
On our last night in Hawaii, we signed up for a dinner cruise, and it was a wonderful experience to enjoy our meal and the show while listening to music right at the front of the stage!
ハワイ最後の夜、ディナークルーズに申し込みましたが、ステージの1番前で音楽を聴きながら食事やショーを見ることができてとても良い記念になりました!
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you back on board when you visit Hawaii again.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2018/10/09 |
| Activity Date: | 2018/10/06 |
Reviewed by: ちひろ
It might be because it was the cheapest course, but I felt like we were pushed to the side. The buffet wasn't very tasty either. I was a bit disappointed considering the price. The fireworks were also farther away than I expected, which was a letdown. However, it was fun to dance together at the end.
1番安いコースだったからかもしれませんが、端に追いやられた感が満載。。
ビュッフェも美味しくなく。。
値段のわりに少しがっかりしてしまいました。
花火も思いのほか遠く、残念でした。
最後にみんなで踊ったのは楽しかったです。
Thank you very much for joining our cruise. We are truly sorry to hear that you were not able to enjoy it to the fullest this time. We will share your comments internally and use them to help improve our services in the future. Thank you for your valuable feedback. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
今回は十分にお楽しみいただけず、大変残念に思います。
頂きましたコメントは社内で共有させていただき、今後の改善に役立たせて頂きます。
貴重なご意見有難うございました。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2018/10/08 |
| Activity Date: | 2018/10/05 |
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Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。