Reviewed by: きょうこ
I made a reservation for the sunset cruise at my mother's request. I wanted to book the 1-Star, but unfortunately, it was fully booked, so I went with the Pacific Star. Since the sunset was the main attraction, I was okay with any food...
At first, I was mistakenly guided to a 1-Star seat, which was a round table that barely fit six people and had three groups sharing the table... and the space between the seats was tight... After that, I moved to the Pacific Star seats, which mainly had tables for two, so I wasn't sharing a table there (laughs). The space between the seats was also wider than the 1-Star, so that was good.
There was a show, but on the Pacific Star, it was mainly just two dancers who occasionally came to perform. However, I could still feel the Hawaiian atmosphere, which was nice. The food was mediocre. The main dish, the roast beef, was really tough... The sunset was positioned behind the mountains, and there were clouds over the mountains, so it wasn't particularly beautiful. It didn't have the image of the sun setting on the horizon like in Wakayama. I think it's often cloudy near the mountains, so I wondered why they chose that position.
I made the reservation for Friday because I heard we could see fireworks from a hotel, but since it was a bit far away, I thought it might not be necessary to go on a Friday.
However, in the end, the waiter also danced the hula, and everyone joined in a circle to dance (though it wasn't hula), which really conveyed their effort to entertain the guests, and it was fun. Although the food and sunset were mediocre, overall, I had a great time and was satisfied.
サンセットクルーズに乗りたいという母の希望で予約しました。
1スターで予約したかったのですが、あいにく満席でパシフィックスターにしました。サンセットがメインだったので料理は何でも良かったのですが。。
最初間違えて1スターの席に案内されましたが、6人ギリギリ座れる円卓で3組の相席でした…しかも席の間は狭いし…その後パシフィックスターの席に移動になりましたが、そちらは二人席がメインだったので、相席ではなかったです(笑)席の間も1スターより広かったので良かったです。
ショーもありますが、パシフィックスターは基本2人がたまに踊りに来てくれる感じです。でもまぁまぁハワイの雰囲気は感じられ、良かったです。料理はイマイチでした。メインのローストビーフはすごく固かった…。サンセットも山の向こうに太陽が沈んでいくポジションで、山の上は雲がかかってたので、さほど綺麗でもなかったです。和歌山みたいに水平線に沈むイメージではなかったです。山付近は雲がかかってることが多いと思うんですが、なんであのポジションなのかなって思いました。
金曜日はどこかのホテルが打ち上げる花火が見れるとのことで金曜日に予約しましたが、ちょっと遠目なのでわざわざ金曜日でなくてもいいかなと思いました。
でも最後はウェイターの人もフラを踊ったり、みんなで輪になって踊ったり(フラじゃないけど)お客を楽しませようとする気持ちはすごく伝わり、楽しかったです。
ご飯とサンセットはイマイチでしたが、全体的にすごく楽しかったので満足しました。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2015/07/05 |
| Activity Date: | 2015/06/12 |
Reviewed by: ハワイアン
Positive points:
- Show
The hula dancers were impressive. It was fun to see them right in front of me.
- Food
The lobster and meat were fairly good. However, I felt a bit seasick while focusing on the lobster preparation due to the ship's rocking.
Negative points:
- Photos
When we sat down, the staff came to take our pictures. I thought, "Oh, they will probably come to sell these later," and sure enough, they did. They spoke broken Japanese, saying "Twenty-seven dollars." They probably can't speak Japanese but learned just that phrase. Still, it was expensive—about 3000 yen. Even at Disneyland, it's around 1000 yen. Well, it was a keepsake, so I ended up buying it...
- Restrooms
There were far too few restrooms for that scale. Since it’s a ship, I guess they can’t expand.
- Music after the show
Everyone was participating and having fun until we reached the port. It was good at first, but it got a bit too long. Gradually, some people started to get bored and wandered onto the deck.
Overall, it was a unique experience, and I had a good time. However, if asked whether I would do it again when I come back to Hawaii, I would say no. But it might be worth experiencing once.
良かった点
・ショー
フラのお姉さんもお兄さんも流石でした。
目の前で見れて楽しかった。
・料理
ロブスターも肉もまあまあ良かった
ただ船の揺れでロブスター解体に集中してるとちょっと酔う
悪かった点
・写真
席に着いたらスタッフが来て撮られます。
『ああ、多分これはそのうち売りに来るんだろうな』と思ってたら、
予想通り来ました。
片言の日本語で「ニジュウナナドル」
多分日本語はできないけどそのフレーズだけ教わっているんでしょう。
それにしても高けー、約3000円くらいですか。
ディズニーランドでも1000円くらいなのに。
まぁ記念なので買ってしまいましたが。。
・トイレ
あの規模でトイレが少なすぎでしょう
船なんで増築とかはできないかと思いますが。
・ショー後の音楽
港に着くまで全員参加させてワイワイとやってました。最初は良かったですがちょっと長すぎ。
だんだんと飽きた人間がチラホラデッキに。
総合的に見れば、なかなか体験は出来ないんで楽しく過ごせました。
ただまたハワイに来た際に乗りますか?と言われたらないですが、一度だけなら体験ありかもしれません。
Thank you very much for boarding the Star of Honolulu.
We are delighted to hear that you enjoyed the show.
Thank you for your valuable feedback.
Reservation Department
この度スターオブホノルル号にご乗船頂き、誠に有難うございました。
ショーをお楽しみ頂けた様で嬉しく思っております。
お客様の貴重なご意見を有難うございました。
予約課
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2015/07/03 |
| Activity Date: | 2015/07/02 |
Reviewed by: イグニ
I booked a plan with a guaranteed window seat at a 5-star restaurant. The portion sizes were just right, and the food was delicious. It was nice that there was hula and music, but not too loud, so it kept the customers engaged without being overwhelming.
5スターで、窓際席確定プランで申し込みました。
料理の量も適度で味もよく良かったです。お客さんを飽きさせないように騒がしくなり過ぎない程度に、フラや音楽があったのも良かったです。
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして、誠に有難うございます。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Couples |
| Posted on: | 2015/07/02 |
| Activity Date: | 2015/05/15 |
Reviewed by: ちびぷりま
The departure is around 5 PM, and shortly after that, the meal begins. From there, dishes are served one after another, so there honestly isn't much time to leave your seat. However, you can enjoy a panoramic view of Waikiki in the evening, and the breeze feels really nice. Our seating area was a cozy space with only Japanese and Korean guests. Unfortunately, due to the weather, we couldn't see the sunset, but we enjoyed live keyboard performances and Hawaiian dances throughout the evening. At the end, everyone in the room formed a circle and had fun dancing with the staff at the center. It was clear that the locals are very skilled at creating a lively atmosphere. Oh, and the lobster was delicious!
17時ごろの出港でしばらくして食事が始まります。そこからは次から次へお料理が運ばれてくるので席を経つ余裕は正直ありません。ただし、船上からは夕方のワイキキが一望できて風が吹きとても気持ちがいいです。私たちの席は、日本人と韓国人のみの小ぢんまりした空間でした。あいにくの天候で夕日は見れなかったものの、終始キーボードの生演奏と、ハワイアンダンスでとても盛り上がりました。最後にはその部屋の全員で輪になり、スタッフを中心にダンスも楽しみました。やはり、向こうの人は遊び方になれているなぁと盛り上げ方がとても上手かったです。そうそう、ロブスターも美味しかったなぁ。
Thank you very much for boarding with us. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして、誠にありがとうございます。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Friends |
| Posted on: | 2015/07/01 |
| Activity Date: | 2015/06/15 |
Reviewed by: じゅじゅ
The food was delicious, the view was great, and I could enjoy the hula too! I had a wonderful time (✿´ ꒳ ` )♡
However, when I got up to see the view and returned, my half-eaten food had been cleared away… (ノд-。)
I might be at fault for getting up in the middle of my meal, but it made me feel really sad.
Also, the seating was a bit cramped (close to the next table).
But overall, I had a fantastic time! ♡
料理も美味しい、景色もいい、フラも楽しめる‼︎ とても楽しめました(✿´ ꒳ ` )♡
ただ 景色を見に席を立って戻ったら 食べ途中の料理が片されてました…(ノд-。)
途中で席を立ってしまった私が悪いのかもしれませんが、すごく寂しくなりました。
あとは 席が少々狭いかな(隣と近い)
でも、とっても楽しめました♡
Thank you very much for boarding the Star of Honolulu.
We sincerely apologize for the dishes being cleared away.
We are very pleased to hear that you enjoyed the cruise.
All of our staff are looking forward to your next visit.
Reservations Department
この度スターオブホノルル号にご乗船頂き、誠に有難うございました。
お料理が片付けられてしまい、大変申し訳ありませんでした。
クルーズをお楽しみ頂き、大変嬉しく思っております。
皆様のまたのお越しをスタッフ一同でお待ち申し上げております。
予約課
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Friends |
| Posted on: | 2015/06/27 |
| Activity Date: | 2015/06/01 |
Reviewed by: 大坪 み
The crew was very fun and kind, the buffet was delicious, and dancing together at the end became a great memory! Thank you!
クルーの方がとても楽しく優しく、ビュッフェも美味しかったし、最後に皆で踊るのも、良い思い出になりました!ありがとうございました!
Thank you very much for boarding the Star of Honolulu.
We are very pleased to hear that you enjoyed your experience.
All of our staff look forward to welcoming you again.
Reservation Department
この度、スターオブホノルル号にご乗船頂き、誠に有難うございました。
楽しんで頂けた様で大変嬉しく思っております。
皆様のまたのお越しをスタッフ一同でお待ち申し上げております。
予約課
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2015/06/26 |
| Activity Date: | 2015/06/24 |
Reviewed by: lolly
It was my first time in Hawaii, so I decided to join the standard tour. It felt like, well, this is about what I expected, and I think it was worth going once. If you don't have much time to spare, I recommend considering other ways to spend your time.
初ハワイでしたので、定番コースと言うことで参加してみました。まあ、こんなものかなという感じで、1度は行ってもいいかなという感じでした。あまり時間に余裕のない方は、別の過ごし方をお勧めします。
Thank you very much for boarding the Star of Honolulu.
I hope you enjoyed your first trip to Hawaii.
Thank you for your valuable feedback.
この度はスターオブホノルル号にご乗船頂き、誠に有難うございました。
初ハワイを楽しめましたでしょうか。
お客様の貴重なご意見を有難うございました。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2015/06/21 |
| Activity Date: | 2014/06/29 |
Reviewed by: にこにこ
We booked this trip for our first couple's vacation in Hawaii. We didn't specify our seats, but we shared a table with another Japanese couple. The lobster was substantial and satisfying. With the three-star rating, we were pleased to have two drinks included. We enjoyed the show and the fireworks, making it a wonderful memory.
今回初めての夫婦ハワイ旅行で申し込みました。
席の指定はしませんでしたが、4人テーブルで別の日本人の方と相席でした。
ロブスターは食べごたえがあり満足しました。3スターでドリンクも2杯付いていたので満足です。ショーも花火も観れ良い思い出になりました。
Dear Niko Niko,
Thank you very much for joining us on the 3 Star tour!
We are thrilled to hear that you enjoyed the meal and created wonderful memories on your first couple's trip to Hawaii!
If you have the opportunity, please join us again!
Mahalo,
Star of Honolulu
Reservations Department.
にこにこ様、
3スターにご参加頂き、まことに有難うございました!
食事に満足出来、初夫婦ハワイ旅行に良い思い出が出来て大変嬉しく思います!
機会がございましたら、是非またご参加下さい!
マハロ、
スター・オブ・ホノルル
予約課。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2015/06/19 |
| Activity Date: | 2015/06/12 |
Reviewed by: Steve
Very good experience had a great time, very good food, great crew
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2015/06/17 |
| Activity Date: | 2015/06/14 |
Reviewed by: WhitneyG
We had a great experience on this dinner cruise. The entertainment was outstanding and the firework show was just the icing on top. The waitress and staff went beyond expectations to make sure we were having a great time. The food was good but I wish they would give an option for the lobster. I do not care for lobster and therefore did not eat it. I just wish the steak would have been a larger portion since we did not eat the lobster. Other than that, excellent time!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2015/06/15 |
| Activity Date: | 2015/06/12 |
Reviewed by: へいさん
I thought the view would differ depending on the seat location for the sunset dinner cruise, so I secured a window seat with a night view and added hotel pickup. The food and the show were both very satisfying. The couple sitting on both sides of us were not Japanese, and the wife seemed to be enjoying the overseas travel experience. The lobster was substantial, and the show was fun; the program where everyone danced at the end was entertaining. I was very satisfied.
サンセットディナークルーズは席の位置により見える景色も違うと考えて、窓際の夜景の見える席を確保&ホテルへの送迎を追加しましたが、料理もショーも大満足でした。両サイドが日本人でないカップルで奥さんも、「海外旅行なんだな~」とまんざらでもない感じでした。ロブスターは食べごたえがありましたし、ショーも楽しく、最後にみんなで踊ったプログラムは面白かったです。満足でした。
Thank you very much for boarding the Star of Honolulu.
We are very pleased to hear that you enjoyed the meals and the show.
All of our staff are looking forward to your next visit.
Reservations Department
この度はスターオブホノルル号にご乗船頂き、誠に有難うございました。
お食事やショーを楽しんで頂けた様で大変嬉しく思っております。
皆様のまたのお越しをスタッフ一同でお待ち申し上げております。
予約課
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2015/06/15 |
| Activity Date: | 2015/05/24 |
Reviewed by: takaaki
このクルーズにはとても満足しました。時間通りのピックアップ、素晴らしい食事(カニとステーキ)、そして素晴らしいショーがありました。私はカニの代わりに魚を注文しましたが、全て食べ放題のカニだったので、カニを勧められました。スタッフはとても親切で、楽しい時間を過ごしました。
We were happy about this cruise. Timely pick-up, great food (crab and steak), and great show. I order fish instead of crab but still they were offering me crab since it was all- you -can -eat crab. The staff was very nice and had a great time
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2015/06/14 |
| Activity Date: | 2015/06/01 |
Reviewed by: ともみ
As expected for the price, the food was cheap and served on the lowest deck of the ship.
The meal was commensurate with the price.
The night view was very beautiful, and I recommend eating dinner early and heading to the deck to secure the best spot.
値段通り、安いだけあり、船の最下層のフロアでのゴハン。
値段相応の料理でした。
夜景はとても綺麗で、早めにゴハンを食べてデッキに行ってベスポジをキープするのをオススメ致します。
Thank you very much for boarding the Star of Honolulu.
All of our staff are looking forward to your next visit.
Reservations Department
この度、スターオブホノルル号にご乗船頂き、誠に有難うございました。
皆様の又のお越しをスタッフ一同でお待ち申し上げております。
予約課
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2015/06/14 |
| Activity Date: | 2015/05/21 |
Reviewed by: 花の28
This time, I visited Hawaii for a double wedding ceremony for my son and daughter. All 11 family members participated in a dinner cruise together. It was a lot of fun and became a great memory.
今回息子と娘のダブル挙式でハワイを訪れました。両家族合わせて11人全員でディーナークルーズに参加しました。非常に楽しめていい思い出になりました。
Thank you very much for boarding the Star of Honolulu. We are very pleased to hear that you enjoyed your experience. It will surely be a cherished memory. If you have the opportunity, please do join us again. Our entire staff looks forward to welcoming you back.
Reservations Department
この度はスターオブホノルル号にご乗船頂き、誠に有難うございました。
喜んで頂けて大変嬉しく思っております。大切な思い出深い記念となりますね。
またの機会がございましたら是非再乗船ください。
スタッフ一同でお待ち申し上げております。
予約課
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2015/06/14 |
| Activity Date: | 2015/05/19 |
Reviewed by: かずこ
This time, we visited Hawaii for a wedding trip and were looking for events that both families could enjoy. In the end, we were very satisfied. There were buffet and course meal options, but we chose the buffet. For reference, the dining areas were divided by floor:
1st floor → Buffet, course meal (the lowest tier?)
2nd floor → Course meal (mid-tier)
3rd floor → Course meal (probably the highest tier)
Honestly, the 1st floor had a lot of foreigners. The 2nd and 3rd floors seemed to have many Japanese, Koreans, and Chinese, possibly because they were part of tours. The type and volume of dance seemed to differ by floor, so if you want a more fulfilling experience, the 2nd and 3rd floors might be better. However, since we could go to the 3rd floor to enjoy the view, after finishing our meal, we watched the dance while enjoying the scenery from the 2nd and 3rd floors. In that sense, we had no problem enjoying ourselves on the 1st floor!
今回、結婚式を兼ねた旅行でハワイを訪れたので、
両家で楽しめるイベントを探していました。
結果、大満足です。
コースがビュッフェ、コース料理とあったのですが、
あえてビュッフェにしました。
参考までに、料理のコースで船のフロアが分かれていました。
1階→ビュッフェ、コース料理(コースの一番下?)
2階→コース料理(中ランク)
3階→コース料理(たぶん最上ランク)
正直、1階は外国人がとっても多かったです。
2階、3階はツアーで来ているのか、日本人、韓国人、中国人が多かったです。
フロアによってダンスの種類やボリュームも違うようなので、
かなり充実して見たいということであれば、2階、3階の方が良いかも知れません。
ただ、景色を3階に見に行くことが出来るので、
私たちは食事が終わったら、2階、3階で景色を見ながらダンスを見ていました。
そういう意味では、1階でもまったく問題なく楽しめました!
Thank you very much for boarding the Star of Honolulu. We are very pleased to hear that you enjoyed your experience. The Star of Honolulu is a four-deck cruise ship, offering four types of dinner courses. The buffet course will be assigned to either the first or second floor on the day of your visit. The top deck features a five-star plan, where you can enjoy French-style cuisine and live jazz performances. We hope you will have the opportunity to board again in the future. All of our staff are looking forward to your next visit.
この度、スターオブホノルル号にご乗船頂き、誠に有難うございました。
楽しんで頂けた様で大変嬉しく思っております。
スターオブホノルル号は4階建ての客船で、4種類のディナーコースがございます。
ビュッフェコースは当日にお部屋が決まりまして、1階、又は2階になる可能性もございます。
最上階は5スターのプランです。フレンチ風の料理やジャズの生演奏をお楽しみ頂けます。
またの機会がございましたら是非再乗船ください。
皆様の又のお越しをスタッフ一同でお待ち申し上げております。
予約課
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2015/06/13 |
| Activity Date: | 2015/05/21 |
Reviewed by: エリキャ1982
We participated in a 3-star dinner with our family. It was a large cruise ship, but it was quite crowded and lively. I was a bit surprised because I had imagined a more elegant atmosphere with jazz and Hawaiian music while relaxing during the sunset. Instead, there were bright lights and Hawaiian dances that matched the peak of the sunset, followed by upbeat dance music, which was a bit overwhelming. However, everyone around us seemed to be having a great time, so that’s good. Personally, I was hoping for a more relaxed sunset experience, so it was a bit disappointing. I wonder if it would have been different if it were a 5-star experience? But the upper deck was also quite flashy.
3家族で3スターディナーに参加しました。
大きな客船だけど、かなりの人でぎゅっと詰まって賑やか。優雅にジャズやハワイワンを聞きながらまったりサンセット、のイメージだったのでちょっとびっくりしました。サンセットのピークに合わせて電飾ピカピカでハワイアンダンス、そしてノリノリダンスミュージックで踊ったり、、と展開に戸惑いましたが、周りは盛り上がっていたので良いでしょう。個人的にはまったりサンセット希望だったので残念でした。5スターだったら違っていたかな?でも同じく上の階もピカピカしてました。
Dear Mr./Ms. Erikia 1982,
Thank you very much for participating in the 3-star dinner cruise. The 3-star experience is designed to be a "casual" dinner cruise, allowing you to enjoy the company of your family, friends, or loved ones, as well as interact with other guests on board.
I understand that it may not have met your expectations, and I regret that it was different from what you imagined. As you mentioned, the 5-star experience offers a different atmosphere, providing a more "romantic" and "fine dining" setting.
If you have the opportunity, I encourage you to try the 5-star experience. I believe you will find it to be a more relaxed and enjoyable time.
エリキャ1982様、
3スターをご参加頂き、まことに有難うございました。
はい、3スターは「キャジュアル」ディナー・クルーズのタイプであり、一緒に来られた家族・お友達・恋人等と楽しむだけではなく、周りのご乗船されているお客様と共にお楽しみ出来る様に行いさせて頂いています。
イメージとは違ってとても残念だと思います。仰るとおり、5スターはまた雰囲気が違い、もっと「ロマンチック」で、「ファイン・ダイニング」として行っています。
もし機会がございましたら、是非5スターをご利用になって見てください。落ち着いてまったりと過ごせるかと思います。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2015/06/12 |
| Activity Date: | 2015/06/04 |
Reviewed by: プルメリア
The view of Waikiki and Diamond Head from the sea is amazing. Dining while watching the sunset is also fantastic.
海から眺めるワイキキやダイヤモンドヘッドは最高です。
夕日の沈んでゆくのを眺めながらの食事も最高です。
Thank you very much for boarding with us. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして誠にありがとうございます。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2015/06/11 |
| Activity Date: | 2014/03/23 |
Reviewed by: ミント
I boarded the Three Star with my friends. Although our seats were somewhat difficult to see the entire show from, being almost right next to the performers allowed us to communicate with them, which was fun in its own way. I think there’s an advantage to sitting farther away, as you can see the whole performance and enjoy it more leisurely. I don’t think there are any particular problems with any of the seats. The show was packed with live performances, dancing, and interactive segments, making it a lot of fun. I thought I would just chat casually with my friends while watching the show, but it turned out the show was so enjoyable that I couldn’t do that. I didn’t have high expectations for the food since it was cruise fare, but the shrimp was incredibly delicious and shocking. Even the dessert was tasty. For those who want to drink a lot, it might be different, but the offerings were more than sufficient without any additional charges. At one point, I went out to the deck to enjoy the scenery from the ship, and it was also wonderful. While window-side seats might be nice, I enjoyed it from the deck as well. It might just be how the seating was arranged, but the ship was filled with Japanese people, and there were a lot of honeymooners.
友達と一緒にスリースターに乗船しました。私たちはショーをする人たちのほぼ真横で全体は見にくい席でしたが、逆にショーをする人とコミュニケーションがとれてそれはそれで楽しかったです。離れた席の人は全体が見渡せてゆったり楽しめるという利点があると思います。どの席でも特に問題はないのではないでしょうか。ショーはライブからダンスから参加型まで盛りだくさんで楽しかったです。友達とショーを傍らにだらだらおしゃべりでもと思っていましたがショーの方が楽しかったのでそれどころではなかったです。食事もクルーズのものなのであまり期待していませんでしたが海老が美味しすぎて、衝撃でした。デザートまで美味しい。お酒をたくさん飲みたい人は別ですけど追加料金なしでも十分足りる内容です。途中、船からの風景を眺めにデッキに出ましたがこちらも素晴らしかったです。窓側の席もいいかもしれませんが、デッキからでも楽しめました。そういう風に割り振ってあるだけかもしれませんが日本人だらけで、そしてハネムーンの人だらけでした。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして誠にありがとうございます。楽しめて頂けたご様子で、とても嬉しく思っております。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2015/06/11 |
Reviewed by: ***
① About the Seating
I paid 17,000 yen per person for a dinner cruise I was looking forward to. As a special treat for our honeymoon, I splurged on the three-star (lobster + steak), but I was shocked when I was shown to my seat. To my surprise, I was seated at a round table with eight strangers...! This is unimaginable in Japan. It was my first time experiencing something like this. Since everyone at my table was a couple, everyone froze the moment they were shown to their seats. The waitress said in English, "Japanese people, raise your hands. Koreans, raise your hands. We're all friends!" but no one responded. I felt so down that I was on the verge of tears.
Even in restaurants these days, it's rare to be seated with strangers. When I negotiated with the staff to change seats because it was our honeymoon, I was told, "If a two-person table opens up, you can move," but if I couldn't change seats, I wanted a refund and to get off the boat. By the way, the shuttle bus from the hotel to the port was also full, and for about 30 minutes, I was made to sit next to a stranger. It was too cramped.
② About the Food
Honestly, it wasn't very tasty. Given the high price, I had high expectations. The lobster was dry. Moreover, they didn't provide wet towels, which resulted in a long line for the restroom. I knew that wet towels aren't provided in Hawaii, so I had brought large wet wipes with me, but of course, I forgot to bring them on this day. Shouldn't they at least provide a wet towel or a finger bowl when serving lobster?
③ About the Show
The show was good. When we got off the shuttle bus from the hotel, they welcomed us with a dance, which really lifted my spirits.
However! Was there not enough fuel for the boat? Was there a mistake in the timing? For some reason, the show continued for about 15 minutes after the boat arrived at the port. I remember when I participated in this tour before, they used to perform the show properly out on the sea...
④ Overall Evaluation
Overall, it was a disappointing tour. I will never participate again.
① 席について
一人17000円支払って、楽しみにしていたディナークルーズ。ハネムーンの記念に、3スター(ロブスター+ステーキ)奮発したのに、席に案内されてびっくり。なんと、見知らぬ人と8人で円卓に相席にされました・・・!
日本ではありえません。こんなこと、初めてです。私のテーブルは全員カップルだったので、みんな席に案内された瞬間、凍りついていました。ウェイトレスさんが英語で、「日本人の人、手を挙げて。韓国人、手を挙げて。皆友達だよ!」と言ってきましたが、誰も乗らず。私も気分が沈みきって泣きそうになっていました。
そこらへんのレストランでも相席なんて、今の時代、そうそうありません。
スタッフの人に、ハネムーンだから席を替えてもらえないか交渉したところ、「二人掛けの席にキャンセルが出たら、移動できる」と言われたが、もし席の移動ができなかったら船を下りて返金してほしかった。
ちなみに、ホテルから港までの送迎バスも満員で、約30分、席がなくて知らない人の隣に座らされました。詰め込みすぎ。
② 料理について
正直、あまりおいしくない。高価なだけに、期待しすぎた。ロブスターはぱさぱさ。しかも、おしぼりは出されなかったため、トイレが長蛇の列に。ハワイはおしぼりがでないことを知っていたので、大きいウエットティッシュを持ち歩いていましたがこんな日にかぎって持ってくるのを忘れました。ロブスターを出すときぐらい、おしぼりかフィンガーボウルを用意すべきでは?
③ ショーについて
ショーは良かったです。ホテルからの送迎バスを降りたら、ウェルカムダンスをしてくれていて、気分が盛り上がりました。
しかし!船のガソリンが足りなかったのか?時間配分のミス?なんの間違いなのか、船が港についてから15分くらいは、ショーが続いていました。
昔、このツアーに参加した時は、ちゃんと海の上でショーをやってくれていたような。。
④ 総評
とにかく残念なツアーでした。二度と、参加しません。
We sincerely apologize for not meeting your expectations despite your boarding. Thank you for your valuable feedback. We will use it as a reference to ensure that future cruises will be enjoyable for everyone. We are truly sorry.
この度は、ご乗船頂いたのにもかかわらず、ご期待に添えず申し訳ございません。そして、貴重なご意見、有難うございました。皆様に喜んで頂けるクルーズになる様、今後の参考にさせて頂きます。本当に、申し訳ございませんでした。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2015/06/09 |
| Activity Date: | 2015/05/25 |
Reviewed by: アクセル
I participated in a sunset cruise on Friday night with a friend who was visiting Hawaii for the first time. When I thought about what kind of scenery I wanted to show my friend, this cruise immediately came to mind. The view of the ocean from Waikiki Beach and the view from Diamond Head are, of course, wonderful, but seeing Waikiki from the sea was something special. Especially when the lights began to come on at dusk, it was simply beautiful. Additionally, the hospitality was top-notch, and we enjoyed the sunset in a relaxed atmosphere. Since it was Friday, we were also able to see the Hilton fireworks from the sea, which was a delight for both my first-time friend and myself!
初ハワイの友人と、金曜の夜に、サンセットクルーズに参加しました。初めての友人には、どんな風景を見せてあげたいか?考えたとき、やっぱりこのクルーズが浮かびました。ワイキキビーチで眺める海もダイアモンドヘッドからの眺めももちろん素晴らしいですが、海側から見るワイキキは、また格別でした。特に、夕暮れの電気がつき始めたころは、美しいの一言。また、おもてなしのホスピタリティーも最高で、サンセットをみたされた空気でゆったりと眺めました。金曜だったので、海からヒルトンの花火も正面から見ることができ、初めての友人もわたし自身も、堪能!でした。
Thank you very much for participating in our cruise.
We are very pleased to hear that you enjoyed the cruise with your friends.
All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私どものクルーズにご参加いただき、誠にありがとうございました。
お友達と一緒にクルーズをお楽しみ頂けました様で大変うれしく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Friends |
| Posted on: | 2015/06/07 |
| Activity Date: | 2015/05/29 |
Reviewed by: 波乗りジョリー
The limited-time all-you-can-eat crab was tender, packed with meat, and very delicious. Basically, all the dishes were tasty, and joining the tour was definitely the right choice!
期間限定の食べ放題のカニは、柔らかく身が詰まっており、とても美味しかったです。
基本的に料理は全て美味しく、ツアーに参加して正解でした!
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed the all-you-can-eat crab. All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠にありがとうございました。
食べ放題の蟹を堪能いただけました様で大変嬉しく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2015/06/07 |
| Activity Date: | 2015/06/02 |
Reviewed by: かなちゃん
Since it was a bit far from Waikiki, I think it's better to include transportation. I was surprised by the large ferry! My husband and I participated together. I was a little disappointed that we had to share a table. I also thought it was noisy. However, the food was very delicious! It was wonderful to see the sunset and the fireworks from Hilton as well! At the end, dancing in a circle with everyone was really fun! I recommend the lobster!
ワイキキから少し離れていたので
送迎は付けたほうがいいと思います。
大きなフェリーでびっくりです!
主人と二人で参加。席が相席だったので
少しがっかりです。
騒がしいな、とも思いました。
でも、料理はとても美味しかったです(^^)
サンセットに、ヒルトンからの花火も見れて
素敵でした!
終わり際にみんなで輪になりダンスも
とても面白かったです!
ロブスターおすすめです!
Thank you very much for boarding our cruise.
On Fridays, we have a special fireworks event that many guests enjoy every week.
We are very pleased to hear that you enjoyed the dancing as well.
All of our staff looks forward to welcoming you again.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご乗船いただき、誠に有難うございました。
金曜日は花火の特典がございますので、毎週沢山のお客様にお楽しみいただいております。
ダンスもお楽しみ頂けました様で大変嬉しく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2015/06/07 |
| Activity Date: | 2015/05/29 |
Reviewed by: ゆうき
Peeling the crab by myself was quite a challenge, but I was able to eat as much delicious crab as I wanted. The sunset was also very beautiful, and since it was Friday, I got to see fireworks, which made me very happy. Additionally, during the meal, they entertained us with singing and dancing. It was a bit unclear when it was okay to go outside, but after I finished eating the crab, I went out to enjoy the sunset, and when I returned, the dessert ice cream had melted (tears).
カニは自分でむくのは大変でしたが、おいしい蟹を食べ放題でおなかいっぱいでした。
夕陽もとてもきれいに見えて、金曜日だったため花火も見れて満足です。
また、食事中は歌やダンスで楽しませてくれました。どのタイミングで外に出ていいかわかりづらかったですが、蟹を一通り食べてから外に出て、夕陽を堪能して戻ったらデザートのアイスが溶けてしまっていました(涙)
Thank you very much for joining our cruise.
We are very pleased to hear that you enjoyed the sunset, fireworks, dining, and dancing.
Thank you for sharing the wonderful photos as well.
All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご乗船頂き、誠に有難うございました。
夕日、花火、お食事そしてダンスをお楽しみいただけました様で大変嬉しく思います。
素敵なお写真も掲載して頂き、有難うございました。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2015/06/05 |
| Activity Date: | 2015/05/29 |
Reviewed by: hamu
Previously, I used the 3-star cruise for my honeymoon, and both the food and the view from the boat were romantic and very memorable, so I decided to use it again this time. This time, I opted for the 1-star cruise, which had an all-you-can-eat crab option, and I was able to enjoy a show, making it a fun experience. The 1-star cruise does not have a dress code, so I think it's more relaxed. However, the 1-star seating is closer to the front of the boat, so depending on the wave conditions that day, there might be a possibility of seasickness. In any case, I recommend taking motion sickness medication just in case. Every Friday, there are fireworks at Hilton Hawaiian Village, so it's also a good idea to make a reservation to coincide with that. This time, I watched the fireworks from the cruise, and it was truly wonderful.
以前、新婚旅行で3スターを利用させて頂き、お料理も船からの眺めもロマンティックでとても思い出深いものでしたので、今回も利用させて頂きました。今回は1スターの利用でしたが、お料理もカニの食べ放題があり、ショーも見れてワイワイ楽しめました。1スターはドレスコード不可なので気楽に楽しめると思います。ただ、1スターは席が船の先端寄りなので、その日の波の状況により船酔いする可能性があるかもしれません。いずれにしても、心配な方は念のため酔い止めを服用して行く事をお勧めします。毎週金曜日はヒルトンハワイアンビレッジの花火が上がるので、それに合わせて予約するのもお勧めです。今回、当方もクルーズから花火を眺めましたが、とても素敵なものでした。
Thank you very much for joining our cruise.
We are very pleased to hear that you enjoyed the lively atmosphere of the Star.
On Fridays, many guests enjoy watching the fireworks, so we recommend making a reservation early if you wish to join us on that day.
Please do come back and visit our cruise again.
All of our staff are looking forward to welcoming you.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加いただき、誠に有難うございました。
1スターの賑やかな雰囲気をお楽しみいただけました様で大変嬉しく思います。
金曜日は花火をご覧いただける為、毎週沢山のお客様にお楽しみいただいております。
金曜日をご希望の場合は早めのご予約をお勧めいたします。
是非また私共のクルーズに遊びにいらしてください。
皆様のお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2015/06/05 |
| Activity Date: | 2015/01/23 |
Reviewed by: nagi
The pickup was done with a large tour bus that took us to the pier. During the ride, a Japanese guide video played, which was reassuring. It was also helpful that as long as you had the participation sticker given during pickup, everything from the cabin to the return bus was clearly marked.
In my case, the number of stars for the food increased as we went up the levels of the cabin, which was convenient for my husband, who gets seasick easily. The higher we went, the stronger the smell of crab and lobster was...
The buffet dishes were all delicious and very satisfying! Personally, the grilled white fish and macaroni potato salad were the best! Of course, the roast beef was also tasty. There was even cake for dessert.
The hall crew was very cheerful, and the performances were extravagant! I think it's perfect for those who enjoy a fun atmosphere.
The sunset was also incredibly beautiful, and it was moving.
ピックアップは大きな観光バスでピアまで移動。
移動中に日本語のガイドVTRが流れるので安心でした。
船室や帰りのバスまで、ピックアップの時に渡される参加シールさえあれば一目瞭然なのも助かりました。
私のときはお料理の星の数が増える程に船室の階層が上がっていったので、酔い易い主人にとっては好都合でした><
階段を上がれば上がるほど、カニとロブスターのにおいがすごかったなぁ・・・。
ビュッフェのお料理はどれもおいしくって、食べ応えもばっちり♪
個人的に白身魚のグリルとマカロニポテトサラダが最高でした!
もちろんローストビーフもおいしかったです。
デザートのケーキまでありました。
ホールクルーの方々もとても陽気で、演出も派手!
楽しい雰囲気が好きな方にはもってこいだと思います。
サンセットもとても綺麗に見えて、感動しました。
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed the fun atmosphere. It seems that you were able to see a beautiful sunset on the day you joined us. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加いただき、誠に有難うございました。
楽しい雰囲気をお客様にもお楽しみいただけました様で大変うれしく思います。
お客様がご参加された日はとれも綺麗なサンセットをご覧いただけた様ですね。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2015/06/05 |
| Activity Date: | 2015/06/02 |
Reviewed by: Vern Lentz
I have lived in Hawaii since 1985. My niece from Indiana visited for a week. I took her on the Star of Honolulu Sunset Dinner Cruise, having never been on it myself. I didn't know what to expect. It was awesome! We both loved it. The pre-boarding hula & Hawaiian music, the on-board entertainment, the food, the views and the friendly staff were all very enjoyable. When other friends and family come to visit, I will be sure to take them. It was the highlight of my niece's visit!
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Friends |
| Posted on: | 2015/05/30 |
| Activity Date: | 2015/05/27 |
Reviewed by: cali4nia
Love, love, loved the dinner cruise. This was our first time in Hawaii and I must say I am happy that we chose this as one of the activities to attend to. From the very beginning when we got picked up from the hotel, welcoming at the cruise ship, dinner, entertainment and fireworks, this is definitely a night that will be forever cherished. The staff was amazingly helpful and attentive especially our table server Rosey, she constantly made sure we had enough crab (purchased steak and all you can eat crab meal) and glasses were filled with drinks. Just AWESOME!!! The music and performers were great as well. At the end of the night we watched fireworks out on the deck. Overall my husband and I had a most memorable evening and recommend if you have not already done so this is one of the a Hawaii activities you don't want to miss!!!
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| Attended as: | Couples |
| Posted on: | 2015/05/27 |
| Activity Date: | 2015/05/22 |
Reviewed by: さよちゃん
This was my second cruise, having taken one 10 years ago. Basically, the content hadn't changed. However, the prices had gone up. The weather was nice, so the sunset was very beautiful. Communication in Japanese was easy, and the staff were friendly. I knew the meeting place was Aloha Tower, but considering the return trip, I requested a shuttle. It was easier than going by myself.
10年前に乗り、2度目のクルーズでした。基本的には内容は変わっていなかったです。ただ値段が高くなってました。天気が良かったので、サンセットがとても綺麗でした。日本語で普通に通じるから困らないし、スタッフが親切です。集合場所のアロハタワーはわかっていましたが帰りの事を考えて、送迎を頼みました。自分で行くより楽でした。
Thank you very much for boarding with us. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして誠にありがとうございます。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
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| Attended as: | Friends |
| Posted on: | 2015/05/25 |
Reviewed by: ドタキャン
While it may be understandable that the cancellation reason was maintenance, from our perspective, we had high expectations for each activity and had planned our schedule around them for days in advance. We were really looking forward to it. To be told just a few days prior, "It's been canceled. If you'd like, please consider other tours," felt very harsh.
Since we were not satisfied, we went on a similarly priced cruise, but it seems we were directed to the lowest tier of that cruise. I found that to be quite rude. I believe that true sincerity would involve providing a service that exceeds the canceled activity, without us having to say anything.
Due to the very disappointing response we received this time, I am giving this evaluation. Additionally, despite our request for phone support because we were in a hurry, communication was only via email until the day before the trip, and they did not respond to that request. It feels as though they do not value each individual user.
That's all.
キャンセル理由がメンテナンスだったため仕方ないのかもしれませんが、我々からしてみたら一つ一つのアクティビティに期待を寄せて、何日も前から他の予定っも合わせて予定を組んで、楽しみにしています。
それをたった数日前に「なくなりました。良かったら他のツアーをどうぞ」はひどいと思いました。
納得いかなかったので、同等の値段のクルージング行きましたが、そのクルージングの最低ランクに案内していたようですね。
本当に失礼だなと思いました。
こちらから何も言わずとも、キャンセルになったアクティビティ以上のサービスをして納得させるのが誠意かと思います。
この度は非常に残念な対応をされたため、この評価とさせていただきます。
また、旅行の前日まで連絡がメールで、急いでいるから電話対応してくれ、との要望には最後まで応えてくれませんでした。
ユーザー1人ひとりを大切にしていないように感じます。
以上です。
Thank you very much for participating in the tour.
In the event that the tour is suddenly canceled, we propose plans of a similar class and price.
However, we sincerely apologize for your dissatisfaction with the dinner cruise we suggested as an alternative.
We also deeply regret that our response caused you any dissatisfaction.
We appreciate your understanding that, in order to ensure accurate communication, our company generally handles correspondence via email.
We will make every effort to improve our services based on the feedback you provided.
Thank you for taking the time to share your valuable experience.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
ツアーが突如中止になってしまった場合、弊社では料金が近く、同等クラスのプランを提案させていただいております。
しかしながら弊社より代案として提案させていただいたディナークルーズにご満足いただけなかったこと大変申し訳ございません。
また、弊社の対応に関してもご不満な思いをさせてしまいまして、大変申し訳ございませんでした。
誠に勝手ではございますが、確実にご案内するため文書に記録する理由から、弊社では基本的にメールで対応させていただく方針となっております。
ご理解ご了承いただけましたら幸いです。
今回ご意見いただきました内容に関しましては、今後のサービス改善に向け尽力させていただきます。
お忙しいところ貴重な体験談のご投稿誠にありがとうございます。
VELTRAカスタマーサポートチーム
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| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2015/05/19 |
| Activity Date: | 2015/04/28 |
Reviewed by: Girish
Great experience, had very good time, food was awesome
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| Attended as: | Couples |
| Posted on: | 2015/05/17 |
| Activity Date: | 2015/04/24 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for joining us on the cruise.
We sincerely apologize for initially guiding you to the wrong seat.
The sunset position varies by season.
As a general guideline, from May 1 to August 20, the sunset will set behind the island, so during that period, you will not be able to see the sunset on the horizon.
After August 20, you will be able to see the sunset on the horizon.
We hope you will come back to enjoy the sunset on the horizon in Hawaii at a different time.
All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私どもにクルーズにお越し頂き、誠に有難うございました。
最初に間違ったお席にご案内してしまった様で大変申し訳ございませんでした。
サンセットは季節によって沈むポジションが違います。
あくまでも目安ですが、5月1日から8月20日はアイランドに沈むサンセットとなりますので、その時期は水平線に沈むサンセットはご覧いただけないようです。
8月20日以降から水平線に沈むサンセットをご覧いただけるようです。
是非また違う時期にハワイの水平線に沈むサンセットをご覧になりにいらして下さい。
皆様のまたのお越しスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課