Reviewed by: 匿名希望
We were a bit anxious being the only Japanese people, but fortunately, there was a Japanese staff member from Okinawa, and we were able to have a fun conversation about Hawaii. It's a great tour where you can enjoy both fireworks and the sunset.
日本人は僕たちだけで不安でしたが、たまたま沖縄出身の日本人スタッフがいて楽しいハワイの話をすることが出来ました。花火とサンセットの両方を味わえるお得なツアーです。
| Rating: | |
|---|---|
| Packages: | 通常プラン(2017年12月31日までのご予約) |
| Attended as: | Couples |
| Posted on: | 2015/06/13 |
| Activity Date: | 2015/06/05 |
Reviewed by: かずこ
This time, we visited Hawaii for a wedding trip and were looking for events that both families could enjoy. In the end, we were very satisfied. There were buffet and course meal options, but we chose the buffet. For reference, the dining areas were divided by floor:
1st floor → Buffet, course meal (the lowest tier?)
2nd floor → Course meal (mid-tier)
3rd floor → Course meal (probably the highest tier)
Honestly, the 1st floor had a lot of foreigners. The 2nd and 3rd floors seemed to have many Japanese, Koreans, and Chinese, possibly because they were part of tours. The type and volume of dance seemed to differ by floor, so if you want a more fulfilling experience, the 2nd and 3rd floors might be better. However, since we could go to the 3rd floor to enjoy the view, after finishing our meal, we watched the dance while enjoying the scenery from the 2nd and 3rd floors. In that sense, we had no problem enjoying ourselves on the 1st floor!
今回、結婚式を兼ねた旅行でハワイを訪れたので、
両家で楽しめるイベントを探していました。
結果、大満足です。
コースがビュッフェ、コース料理とあったのですが、
あえてビュッフェにしました。
参考までに、料理のコースで船のフロアが分かれていました。
1階→ビュッフェ、コース料理(コースの一番下?)
2階→コース料理(中ランク)
3階→コース料理(たぶん最上ランク)
正直、1階は外国人がとっても多かったです。
2階、3階はツアーで来ているのか、日本人、韓国人、中国人が多かったです。
フロアによってダンスの種類やボリュームも違うようなので、
かなり充実して見たいということであれば、2階、3階の方が良いかも知れません。
ただ、景色を3階に見に行くことが出来るので、
私たちは食事が終わったら、2階、3階で景色を見ながらダンスを見ていました。
そういう意味では、1階でもまったく問題なく楽しめました!
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2015/06/13 |
| Activity Date: | 2015/05/21 |
Reviewed by: エリキャ1982
We participated in a 3-star dinner with our family. It was a large cruise ship, but it was quite crowded and lively. I was a bit surprised because I had imagined a more elegant atmosphere with jazz and Hawaiian music while relaxing during the sunset. Instead, there were bright lights and Hawaiian dances that matched the peak of the sunset, followed by upbeat dance music, which was a bit overwhelming. However, everyone around us seemed to be having a great time, so that’s good. Personally, I was hoping for a more relaxed sunset experience, so it was a bit disappointing. I wonder if it would have been different if it were a 5-star experience? But the upper deck was also quite flashy.
3家族で3スターディナーに参加しました。
大きな客船だけど、かなりの人でぎゅっと詰まって賑やか。優雅にジャズやハワイワンを聞きながらまったりサンセット、のイメージだったのでちょっとびっくりしました。サンセットのピークに合わせて電飾ピカピカでハワイアンダンス、そしてノリノリダンスミュージックで踊ったり、、と展開に戸惑いましたが、周りは盛り上がっていたので良いでしょう。個人的にはまったりサンセット希望だったので残念でした。5スターだったら違っていたかな?でも同じく上の階もピカピカしてました。
Dear Mr./Ms. Erikia 1982,
Thank you very much for participating in the 3-star dinner cruise. The 3-star experience is designed to be a "casual" dinner cruise, allowing you to enjoy the company of your family, friends, or loved ones, as well as interact with other guests on board.
I understand that it may not have met your expectations, and I regret that it was different from what you imagined. As you mentioned, the 5-star experience offers a different atmosphere, providing a more "romantic" and "fine dining" setting.
If you have the opportunity, I encourage you to try the 5-star experience. I believe you will find it to be a more relaxed and enjoyable time.
エリキャ1982様、
3スターをご参加頂き、まことに有難うございました。
はい、3スターは「キャジュアル」ディナー・クルーズのタイプであり、一緒に来られた家族・お友達・恋人等と楽しむだけではなく、周りのご乗船されているお客様と共にお楽しみ出来る様に行いさせて頂いています。
イメージとは違ってとても残念だと思います。仰るとおり、5スターはまた雰囲気が違い、もっと「ロマンチック」で、「ファイン・ダイニング」として行っています。
もし機会がございましたら、是非5スターをご利用になって見てください。落ち着いてまったりと過ごせるかと思います。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2015/06/12 |
| Activity Date: | 2015/06/04 |
Reviewed by: プルメリア
The view of Waikiki and Diamond Head from the sea is amazing. Dining while watching the sunset is also fantastic.
海から眺めるワイキキやダイヤモンドヘッドは最高です。
夕日の沈んでゆくのを眺めながらの食事も最高です。
Thank you very much for boarding with us. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして誠にありがとうございます。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2015/06/11 |
| Activity Date: | 2014/03/23 |
Reviewed by: ミント
I boarded the Three Star with my friends. Although our seats were somewhat difficult to see the entire show from, being almost right next to the performers allowed us to communicate with them, which was fun in its own way. I think there’s an advantage to sitting farther away, as you can see the whole performance and enjoy it more leisurely. I don’t think there are any particular problems with any of the seats. The show was packed with live performances, dancing, and interactive segments, making it a lot of fun. I thought I would just chat casually with my friends while watching the show, but it turned out the show was so enjoyable that I couldn’t do that. I didn’t have high expectations for the food since it was cruise fare, but the shrimp was incredibly delicious and shocking. Even the dessert was tasty. For those who want to drink a lot, it might be different, but the offerings were more than sufficient without any additional charges. At one point, I went out to the deck to enjoy the scenery from the ship, and it was also wonderful. While window-side seats might be nice, I enjoyed it from the deck as well. It might just be how the seating was arranged, but the ship was filled with Japanese people, and there were a lot of honeymooners.
友達と一緒にスリースターに乗船しました。私たちはショーをする人たちのほぼ真横で全体は見にくい席でしたが、逆にショーをする人とコミュニケーションがとれてそれはそれで楽しかったです。離れた席の人は全体が見渡せてゆったり楽しめるという利点があると思います。どの席でも特に問題はないのではないでしょうか。ショーはライブからダンスから参加型まで盛りだくさんで楽しかったです。友達とショーを傍らにだらだらおしゃべりでもと思っていましたがショーの方が楽しかったのでそれどころではなかったです。食事もクルーズのものなのであまり期待していませんでしたが海老が美味しすぎて、衝撃でした。デザートまで美味しい。お酒をたくさん飲みたい人は別ですけど追加料金なしでも十分足りる内容です。途中、船からの風景を眺めにデッキに出ましたがこちらも素晴らしかったです。窓側の席もいいかもしれませんが、デッキからでも楽しめました。そういう風に割り振ってあるだけかもしれませんが日本人だらけで、そしてハネムーンの人だらけでした。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして誠にありがとうございます。楽しめて頂けたご様子で、とても嬉しく思っております。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2015/06/11 |
Reviewed by: ***
① About the Seating
I paid 17,000 yen per person for a dinner cruise I was looking forward to. As a special treat for our honeymoon, I splurged on the three-star (lobster + steak), but I was shocked when I was shown to my seat. To my surprise, I was seated at a round table with eight strangers...! This is unimaginable in Japan. It was my first time experiencing something like this. Since everyone at my table was a couple, everyone froze the moment they were shown to their seats. The waitress said in English, "Japanese people, raise your hands. Koreans, raise your hands. We're all friends!" but no one responded. I felt so down that I was on the verge of tears.
Even in restaurants these days, it's rare to be seated with strangers. When I negotiated with the staff to change seats because it was our honeymoon, I was told, "If a two-person table opens up, you can move," but if I couldn't change seats, I wanted a refund and to get off the boat. By the way, the shuttle bus from the hotel to the port was also full, and for about 30 minutes, I was made to sit next to a stranger. It was too cramped.
② About the Food
Honestly, it wasn't very tasty. Given the high price, I had high expectations. The lobster was dry. Moreover, they didn't provide wet towels, which resulted in a long line for the restroom. I knew that wet towels aren't provided in Hawaii, so I had brought large wet wipes with me, but of course, I forgot to bring them on this day. Shouldn't they at least provide a wet towel or a finger bowl when serving lobster?
③ About the Show
The show was good. When we got off the shuttle bus from the hotel, they welcomed us with a dance, which really lifted my spirits.
However! Was there not enough fuel for the boat? Was there a mistake in the timing? For some reason, the show continued for about 15 minutes after the boat arrived at the port. I remember when I participated in this tour before, they used to perform the show properly out on the sea...
④ Overall Evaluation
Overall, it was a disappointing tour. I will never participate again.
① 席について
一人17000円支払って、楽しみにしていたディナークルーズ。ハネムーンの記念に、3スター(ロブスター+ステーキ)奮発したのに、席に案内されてびっくり。なんと、見知らぬ人と8人で円卓に相席にされました・・・!
日本ではありえません。こんなこと、初めてです。私のテーブルは全員カップルだったので、みんな席に案内された瞬間、凍りついていました。ウェイトレスさんが英語で、「日本人の人、手を挙げて。韓国人、手を挙げて。皆友達だよ!」と言ってきましたが、誰も乗らず。私も気分が沈みきって泣きそうになっていました。
そこらへんのレストランでも相席なんて、今の時代、そうそうありません。
スタッフの人に、ハネムーンだから席を替えてもらえないか交渉したところ、「二人掛けの席にキャンセルが出たら、移動できる」と言われたが、もし席の移動ができなかったら船を下りて返金してほしかった。
ちなみに、ホテルから港までの送迎バスも満員で、約30分、席がなくて知らない人の隣に座らされました。詰め込みすぎ。
② 料理について
正直、あまりおいしくない。高価なだけに、期待しすぎた。ロブスターはぱさぱさ。しかも、おしぼりは出されなかったため、トイレが長蛇の列に。ハワイはおしぼりがでないことを知っていたので、大きいウエットティッシュを持ち歩いていましたがこんな日にかぎって持ってくるのを忘れました。ロブスターを出すときぐらい、おしぼりかフィンガーボウルを用意すべきでは?
③ ショーについて
ショーは良かったです。ホテルからの送迎バスを降りたら、ウェルカムダンスをしてくれていて、気分が盛り上がりました。
しかし!船のガソリンが足りなかったのか?時間配分のミス?なんの間違いなのか、船が港についてから15分くらいは、ショーが続いていました。
昔、このツアーに参加した時は、ちゃんと海の上でショーをやってくれていたような。。
④ 総評
とにかく残念なツアーでした。二度と、参加しません。
We sincerely apologize for not meeting your expectations despite your boarding. Thank you for your valuable feedback. We will use it as a reference to ensure that future cruises will be enjoyable for everyone. We are truly sorry.
この度は、ご乗船頂いたのにもかかわらず、ご期待に添えず申し訳ございません。そして、貴重なご意見、有難うございました。皆様に喜んで頂けるクルーズになる様、今後の参考にさせて頂きます。本当に、申し訳ございませんでした。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2015/06/09 |
| Activity Date: | 2015/05/25 |
Reviewed by: アクセル
I participated in a sunset cruise on Friday night with a friend who was visiting Hawaii for the first time. When I thought about what kind of scenery I wanted to show my friend, this cruise immediately came to mind. The view of the ocean from Waikiki Beach and the view from Diamond Head are, of course, wonderful, but seeing Waikiki from the sea was something special. Especially when the lights began to come on at dusk, it was simply beautiful. Additionally, the hospitality was top-notch, and we enjoyed the sunset in a relaxed atmosphere. Since it was Friday, we were also able to see the Hilton fireworks from the sea, which was a delight for both my first-time friend and myself!
初ハワイの友人と、金曜の夜に、サンセットクルーズに参加しました。初めての友人には、どんな風景を見せてあげたいか?考えたとき、やっぱりこのクルーズが浮かびました。ワイキキビーチで眺める海もダイアモンドヘッドからの眺めももちろん素晴らしいですが、海側から見るワイキキは、また格別でした。特に、夕暮れの電気がつき始めたころは、美しいの一言。また、おもてなしのホスピタリティーも最高で、サンセットをみたされた空気でゆったりと眺めました。金曜だったので、海からヒルトンの花火も正面から見ることができ、初めての友人もわたし自身も、堪能!でした。
Thank you very much for participating in our cruise.
We are very pleased to hear that you enjoyed the cruise with your friends.
All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私どものクルーズにご参加いただき、誠にありがとうございました。
お友達と一緒にクルーズをお楽しみ頂けました様で大変うれしく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Friends |
| Posted on: | 2015/06/07 |
| Activity Date: | 2015/05/29 |
Reviewed by: 波乗りジョリー
The limited-time all-you-can-eat crab was tender, packed with meat, and very delicious. Basically, all the dishes were tasty, and joining the tour was definitely the right choice!
期間限定の食べ放題のカニは、柔らかく身が詰まっており、とても美味しかったです。
基本的に料理は全て美味しく、ツアーに参加して正解でした!
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed the all-you-can-eat crab. All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠にありがとうございました。
食べ放題の蟹を堪能いただけました様で大変嬉しく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2015/06/07 |
| Activity Date: | 2015/06/02 |
Reviewed by: かなちゃん
Since it was a bit far from Waikiki, I think it's better to include transportation. I was surprised by the large ferry! My husband and I participated together. I was a little disappointed that we had to share a table. I also thought it was noisy. However, the food was very delicious! It was wonderful to see the sunset and the fireworks from Hilton as well! At the end, dancing in a circle with everyone was really fun! I recommend the lobster!
ワイキキから少し離れていたので
送迎は付けたほうがいいと思います。
大きなフェリーでびっくりです!
主人と二人で参加。席が相席だったので
少しがっかりです。
騒がしいな、とも思いました。
でも、料理はとても美味しかったです(^^)
サンセットに、ヒルトンからの花火も見れて
素敵でした!
終わり際にみんなで輪になりダンスも
とても面白かったです!
ロブスターおすすめです!
Thank you very much for boarding our cruise.
On Fridays, we have a special fireworks event that many guests enjoy every week.
We are very pleased to hear that you enjoyed the dancing as well.
All of our staff looks forward to welcoming you again.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご乗船いただき、誠に有難うございました。
金曜日は花火の特典がございますので、毎週沢山のお客様にお楽しみいただいております。
ダンスもお楽しみ頂けました様で大変嬉しく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2015/06/07 |
| Activity Date: | 2015/05/29 |
Reviewed by: ゆうき
Peeling the crab by myself was quite a challenge, but I was able to eat as much delicious crab as I wanted. The sunset was also very beautiful, and since it was Friday, I got to see fireworks, which made me very happy. Additionally, during the meal, they entertained us with singing and dancing. It was a bit unclear when it was okay to go outside, but after I finished eating the crab, I went out to enjoy the sunset, and when I returned, the dessert ice cream had melted (tears).
カニは自分でむくのは大変でしたが、おいしい蟹を食べ放題でおなかいっぱいでした。
夕陽もとてもきれいに見えて、金曜日だったため花火も見れて満足です。
また、食事中は歌やダンスで楽しませてくれました。どのタイミングで外に出ていいかわかりづらかったですが、蟹を一通り食べてから外に出て、夕陽を堪能して戻ったらデザートのアイスが溶けてしまっていました(涙)
Thank you very much for joining our cruise.
We are very pleased to hear that you enjoyed the sunset, fireworks, dining, and dancing.
Thank you for sharing the wonderful photos as well.
All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご乗船頂き、誠に有難うございました。
夕日、花火、お食事そしてダンスをお楽しみいただけました様で大変嬉しく思います。
素敵なお写真も掲載して頂き、有難うございました。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2015/06/05 |
| Activity Date: | 2015/05/29 |
Reviewed by: hamu
Previously, I used the 3-star cruise for my honeymoon, and both the food and the view from the boat were romantic and very memorable, so I decided to use it again this time. This time, I opted for the 1-star cruise, which had an all-you-can-eat crab option, and I was able to enjoy a show, making it a fun experience. The 1-star cruise does not have a dress code, so I think it's more relaxed. However, the 1-star seating is closer to the front of the boat, so depending on the wave conditions that day, there might be a possibility of seasickness. In any case, I recommend taking motion sickness medication just in case. Every Friday, there are fireworks at Hilton Hawaiian Village, so it's also a good idea to make a reservation to coincide with that. This time, I watched the fireworks from the cruise, and it was truly wonderful.
以前、新婚旅行で3スターを利用させて頂き、お料理も船からの眺めもロマンティックでとても思い出深いものでしたので、今回も利用させて頂きました。今回は1スターの利用でしたが、お料理もカニの食べ放題があり、ショーも見れてワイワイ楽しめました。1スターはドレスコード不可なので気楽に楽しめると思います。ただ、1スターは席が船の先端寄りなので、その日の波の状況により船酔いする可能性があるかもしれません。いずれにしても、心配な方は念のため酔い止めを服用して行く事をお勧めします。毎週金曜日はヒルトンハワイアンビレッジの花火が上がるので、それに合わせて予約するのもお勧めです。今回、当方もクルーズから花火を眺めましたが、とても素敵なものでした。
Thank you very much for joining our cruise.
We are very pleased to hear that you enjoyed the lively atmosphere of the Star.
On Fridays, many guests enjoy watching the fireworks, so we recommend making a reservation early if you wish to join us on that day.
Please do come back and visit our cruise again.
All of our staff are looking forward to welcoming you.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加いただき、誠に有難うございました。
1スターの賑やかな雰囲気をお楽しみいただけました様で大変嬉しく思います。
金曜日は花火をご覧いただける為、毎週沢山のお客様にお楽しみいただいております。
金曜日をご希望の場合は早めのご予約をお勧めいたします。
是非また私共のクルーズに遊びにいらしてください。
皆様のお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2015/06/05 |
| Activity Date: | 2015/01/23 |
Reviewed by: nagi
The pickup was done with a large tour bus that took us to the pier. During the ride, a Japanese guide video played, which was reassuring. It was also helpful that as long as you had the participation sticker given during pickup, everything from the cabin to the return bus was clearly marked.
In my case, the number of stars for the food increased as we went up the levels of the cabin, which was convenient for my husband, who gets seasick easily. The higher we went, the stronger the smell of crab and lobster was...
The buffet dishes were all delicious and very satisfying! Personally, the grilled white fish and macaroni potato salad were the best! Of course, the roast beef was also tasty. There was even cake for dessert.
The hall crew was very cheerful, and the performances were extravagant! I think it's perfect for those who enjoy a fun atmosphere.
The sunset was also incredibly beautiful, and it was moving.
ピックアップは大きな観光バスでピアまで移動。
移動中に日本語のガイドVTRが流れるので安心でした。
船室や帰りのバスまで、ピックアップの時に渡される参加シールさえあれば一目瞭然なのも助かりました。
私のときはお料理の星の数が増える程に船室の階層が上がっていったので、酔い易い主人にとっては好都合でした><
階段を上がれば上がるほど、カニとロブスターのにおいがすごかったなぁ・・・。
ビュッフェのお料理はどれもおいしくって、食べ応えもばっちり♪
個人的に白身魚のグリルとマカロニポテトサラダが最高でした!
もちろんローストビーフもおいしかったです。
デザートのケーキまでありました。
ホールクルーの方々もとても陽気で、演出も派手!
楽しい雰囲気が好きな方にはもってこいだと思います。
サンセットもとても綺麗に見えて、感動しました。
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed the fun atmosphere. It seems that you were able to see a beautiful sunset on the day you joined us. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加いただき、誠に有難うございました。
楽しい雰囲気をお客様にもお楽しみいただけました様で大変うれしく思います。
お客様がご参加された日はとれも綺麗なサンセットをご覧いただけた様ですね。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2015/06/05 |
| Activity Date: | 2015/06/02 |
Reviewed by: Vern Lentz
I have lived in Hawaii since 1985. My niece from Indiana visited for a week. I took her on the Star of Honolulu Sunset Dinner Cruise, having never been on it myself. I didn't know what to expect. It was awesome! We both loved it. The pre-boarding hula & Hawaiian music, the on-board entertainment, the food, the views and the friendly staff were all very enjoyable. When other friends and family come to visit, I will be sure to take them. It was the highlight of my niece's visit!
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Friends |
| Posted on: | 2015/05/30 |
| Activity Date: | 2015/05/27 |
Reviewed by: cali4nia
Love, love, loved the dinner cruise. This was our first time in Hawaii and I must say I am happy that we chose this as one of the activities to attend to. From the very beginning when we got picked up from the hotel, welcoming at the cruise ship, dinner, entertainment and fireworks, this is definitely a night that will be forever cherished. The staff was amazingly helpful and attentive especially our table server Rosey, she constantly made sure we had enough crab (purchased steak and all you can eat crab meal) and glasses were filled with drinks. Just AWESOME!!! The music and performers were great as well. At the end of the night we watched fireworks out on the deck. Overall my husband and I had a most memorable evening and recommend if you have not already done so this is one of the a Hawaii activities you don't want to miss!!!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2015/05/27 |
| Activity Date: | 2015/05/22 |
Reviewed by: さよちゃん
This was my second cruise, having taken one 10 years ago. Basically, the content hadn't changed. However, the prices had gone up. The weather was nice, so the sunset was very beautiful. Communication in Japanese was easy, and the staff were friendly. I knew the meeting place was Aloha Tower, but considering the return trip, I requested a shuttle. It was easier than going by myself.
10年前に乗り、2度目のクルーズでした。基本的には内容は変わっていなかったです。ただ値段が高くなってました。天気が良かったので、サンセットがとても綺麗でした。日本語で普通に通じるから困らないし、スタッフが親切です。集合場所のアロハタワーはわかっていましたが帰りの事を考えて、送迎を頼みました。自分で行くより楽でした。
Thank you very much for boarding with us. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして誠にありがとうございます。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2015/05/25 |
Reviewed by: ドタキャン
While it may be understandable that the cancellation reason was maintenance, from our perspective, we had high expectations for each activity and had planned our schedule around them for days in advance. We were really looking forward to it. To be told just a few days prior, "It's been canceled. If you'd like, please consider other tours," felt very harsh.
Since we were not satisfied, we went on a similarly priced cruise, but it seems we were directed to the lowest tier of that cruise. I found that to be quite rude. I believe that true sincerity would involve providing a service that exceeds the canceled activity, without us having to say anything.
Due to the very disappointing response we received this time, I am giving this evaluation. Additionally, despite our request for phone support because we were in a hurry, communication was only via email until the day before the trip, and they did not respond to that request. It feels as though they do not value each individual user.
That's all.
キャンセル理由がメンテナンスだったため仕方ないのかもしれませんが、我々からしてみたら一つ一つのアクティビティに期待を寄せて、何日も前から他の予定っも合わせて予定を組んで、楽しみにしています。
それをたった数日前に「なくなりました。良かったら他のツアーをどうぞ」はひどいと思いました。
納得いかなかったので、同等の値段のクルージング行きましたが、そのクルージングの最低ランクに案内していたようですね。
本当に失礼だなと思いました。
こちらから何も言わずとも、キャンセルになったアクティビティ以上のサービスをして納得させるのが誠意かと思います。
この度は非常に残念な対応をされたため、この評価とさせていただきます。
また、旅行の前日まで連絡がメールで、急いでいるから電話対応してくれ、との要望には最後まで応えてくれませんでした。
ユーザー1人ひとりを大切にしていないように感じます。
以上です。
Thank you very much for participating in the tour.
In the event that the tour is suddenly canceled, we propose plans of a similar class and price.
However, we sincerely apologize for your dissatisfaction with the dinner cruise we suggested as an alternative.
We also deeply regret that our response caused you any dissatisfaction.
We appreciate your understanding that, in order to ensure accurate communication, our company generally handles correspondence via email.
We will make every effort to improve our services based on the feedback you provided.
Thank you for taking the time to share your valuable experience.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
ツアーが突如中止になってしまった場合、弊社では料金が近く、同等クラスのプランを提案させていただいております。
しかしながら弊社より代案として提案させていただいたディナークルーズにご満足いただけなかったこと大変申し訳ございません。
また、弊社の対応に関してもご不満な思いをさせてしまいまして、大変申し訳ございませんでした。
誠に勝手ではございますが、確実にご案内するため文書に記録する理由から、弊社では基本的にメールで対応させていただく方針となっております。
ご理解ご了承いただけましたら幸いです。
今回ご意見いただきました内容に関しましては、今後のサービス改善に向け尽力させていただきます。
お忙しいところ貴重な体験談のご投稿誠にありがとうございます。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2015/05/19 |
| Activity Date: | 2015/04/28 |
Reviewed by: Girish
Great experience, had very good time, food was awesome
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2015/05/17 |
| Activity Date: | 2015/04/24 |
Reviewed by: じゃがー
I experienced the Five Star this time. Since it was my first trip to Hawaii and our honeymoon, I was really looking forward to the dinner on the boat. At first, I thought I might not need transportation and considered taking a bus or taxi, but since it was my first time in Hawaii and I was unsure about getting there on time, I decided to request the pickup plan from Waikiki at the last minute.
The meeting place was at a hotel in Waikiki, and there was a staff member in front of the hotel for check-in. You can show your voucher to check in. At that time, you receive a sticker, which you should place in a visible spot. This sticker serves as a ticket and is also needed for moving around on the boat. There are areas on the deck that are exclusive to Five Star, so having the sticker allows the staff to recognize you.
When we arrived at the port, the boat was docked just a short distance from the bus stop. After boarding the boat and taking the elevator to the deck, we took a photo with the captain. This photo is later offered for sale, so you can purchase it.
On the deck, there were welcome drinks and light snacks like crackers, allowing us to enjoy a luxurious atmosphere. The food was decent, but the cocktails were very delicious, especially the smoothie cocktail. It was also possible to take drinks out to the deck, where we could enjoy the night view and sunset while sipping our drinks.
The waitstaff were very kind, and although I got seasick due to the high waves that day, they quickly noticed and brought me a gentle drink as a courtesy.
It seems that high waves are not uncommon, so it's essential to bring motion sickness medication. Additionally, since it was a Friday, we were able to see fireworks from the Hilton Hawaiian Village, making for a perfect night. I highly recommend going on a Friday if possible.
Overall, I had a fantastic time on this cruise and truly enjoyed the evening. I would love to participate again if I have the chance.
今回ファイブスターを体験しました。初めてのハワイで新婚旅行ということもあり、今回の船上でのディナーをとても楽しみにしていました。初め、送迎は必要ないかなと思い、バスかタクシーでの移動を考えていましたが、初めてのハワイで右も左も分からずに予定時刻通りに着くのは不安だったので、直前でワイキキからの送迎プランをお願いしました。
集合場所はワイキキホテル内のホテルで、受付はホテル前に係員の方がおられるので、バウチャーを見せると受付をしていただけます。その際にシールをもらえるので、見えるところに貼っておきます。このシールがチケット代わりになり、船上での移動にも必要になります。船上のデッキは、ファイブスターのみ使用できる場所があるので、シールを貼っておくと係員の方もそれを見て判断していただけます。
港へ到着すると、バス停からすぐのところに船が停まっていました。船に乗りエレベーターで甲板まで上がり、船長と一緒に写真をとります。この写真は最後に例のごとく売りにまわってくれるので、購入することができます。
甲板ではウェルカムドリンクとクラッカーなどの軽食があり、リッチな気分を味わうことができました。食事はまずまずでしたが、カクテルはとてもおいしく、スムージーのカクテルは特に美味しかったです。飲み物を持ってデッキに出ることも可能なので、夜景や夕焼けを見ながらお酒を飲むことができました。
ウェイターの方もとても親切で、この日はとても波が高く船酔いをしてしまったのですが、すぐに気付いていただき、サービスで胃に優しい飲み物を持ってきていただきました。
波が高いのはこの日だけでは無いようなので、酔い止めは必携です。
また今回は金曜日だったので、ヒルトンハワイアンビレッジからの花火が見れて最高の夜でした。できれば金曜日に行くのがオススメです。
今回、最高のクルーズに参加でき、本当に楽しい夜でした。
機会があればまた参加したいです。
Thank you very much for joining our cruise.
We are truly honored that you included our cruise in your first trip to Hawaii, especially for your honeymoon.
We are also very pleased to hear that you enjoyed the fireworks at Hilton on Friday.
Please do come back to visit us for your wedding anniversary or any other special occasion.
All of our staff are looking forward to welcoming you again.
Star of Honolulu
Reservations Department
この度は私どものクルーズにご参加頂き、誠に有難うございました。
初めてのハワイ旅行で、また新婚旅行と言う特別なご旅行に私どものクルーズを含めて頂き、大変光栄です。
金曜日のヒルトンの花火もお楽しみ頂けました様で大変嬉しく思います。
是非またご結婚記念日などに遊びにいらしてください。
スタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/豪華5スター(7コースフレンチ) |
| Attended as: | Couples |
| Posted on: | 2015/05/17 |
| Activity Date: | 2015/04/24 |
Reviewed by: kano
I requested a pickup from Waikiki. There were so many buses that I wasn't sure which one to take. I got on the bus and headed to the cruise. I chose the all-you-can-eat crab, but the meal was just okay. The sunset and the show were really great. It became a wonderful memory. There was a kind employee, and I wanted to give a tip, but I didn't know when to do it, so I ended up not giving one... The people in Hawaii are cheerful. I received a lot of energy from them. I think people of all ages can enjoy it. Thank you very much.
ワイキキから送迎を頼みました。たくさんバスがきていたのでどのバスかがよくわかりませんでした。バスに乗りクルーズへ。
カニ食べ放題にしましたが食事はまぁまぁでした。サンセットとショーは本当によかったです。
いい思い出になりました。親切にしてくれた従業員さんが居てたのでチップを渡したかったのですがどのタイミングで渡せばいいのかわからず結局渡せないままで。。。
ハワイの方は明るい。元気をたくさんもらいました。
老若男女楽しめると思います。
どうもありがとうございました。
Thank you very much for boarding with us this time. We are very pleased to have been able to participate in creating valuable memories for you. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂き、誠にありがとうございます。貴重なご意見とお客様の思い出作りに参加できました事、とても嬉しく思っております。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Friends |
| Posted on: | 2015/05/14 |
| Activity Date: | 2015/05/05 |
Reviewed by: バウアー
This was the worst dinner cruise I've ever experienced. It felt more like a fishing boat. It was rocky for families with children, and the dinner was terrible... I regret not choosing something like Five Star. Next time, I will join a cruise on a larger ship.
今までで、ディナークルーズとしては、最悪でした。釣りに行く船やないですか。子供連れには、揺れるし、ディナーは、まずいし...
ファイブスターとかに、したら良かったと、後悔しています。次回は、大きな船のクルーズに参加します。
| Rating: | |
|---|---|
| Packages: | 通常プラン(2017年12月31日までのご予約) |
| Attended as: | Families |
| Posted on: | 2015/05/13 |
| Activity Date: | 2015/05/08 |
Reviewed by: けんりこ
The weather was nice, and since we had a window seat, we were able to enjoy a great time while taking in the view. The staff were all very friendly, and the food was delicious too.
お天気もよくて、席が窓側っだたので景色を観ながら楽しい時間が過ごせました。
スタッフもとても楽しい方ばかりで、お料理も美味しかったですよ。
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed it. We also offer a dolphin watching cruise on the west side of Oahu, so please give it a try! All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
お楽しみいただけました様で大変嬉しく思います。
オアフ島の西側でドルフィンウォッチのクルーズも行っておりますので、是非お試し下さい!
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2015/05/08 |
| Activity Date: | 2015/04/12 |
Reviewed by: haru
In late April 2015, I participated in the 3-star course. This was my first time boarding a ship at the request of my parents, who were visiting Hawaii for the first time.
Unfortunately, the weather was mostly cloudy that day, so we couldn't see the sunset, but it was fun to watch the dancers' powerful performance up close. The final show was longer than I expected, which was satisfying. The seats we were guided to were right in front of the stage, making it even more enjoyable. I imagine that if you were seated at a table further to the side on the same course, the perspective and experience would be quite different. That's just luck, though.
As for the meal, I have a dislike for meat, so I was able to request a fish substitute for the steak in advance, which was great. However, the fish that was served (grilled tuna?) wasn't really to my taste, so I felt bad for leaving it uneaten. My family members who had the steak said it was delicious. The lobster was served whole, and it was fun to eat it in such a grand way. It was tasty!
The clientele was mainly Japanese, along with some people from Korea and China, and a few from Western countries. I had heard that there was a casual dress code, but there were some guests in T-shirts, shorts, and flip-flops, which I found a bit questionable. Well, it can't be helped, but I wish they would check that a bit more.
While the price is somewhat high, I think it's worth experiencing at least once. My parents enjoyed it, so I was glad. Thank you to all the crew members!
2015年4月下旬に3スターコースにて参加。
今回、ハワイへ初めて行く両親の希望で初めて乗船しました。
当日は生憎の曇り空が多く、サンセットは見れませんでしたが、ダンサーさんの迫力あるショーが間近で見れて楽しかったです。
終盤のショーは思ったより長くやってくれて満足です。
今回、案内して頂いたお席もステージの前だったのでより、楽しめました。
同じコースでも端の方のテーブルになるとまた見方や感じ方も違ってくるのでしょうね。こればかりは運ですが。
食事は、私はお肉が苦手なので、事前にお願いしてステーキをお魚に変更してもらえてのも良かったです。
ただ出てきたお魚(マグロのグリル?)もあまり好みでなかったので、残してしまって申し訳なかったです。
ステーキを食べた家族は、美味しかったと言っていました。
ロブスターは丸まる一匹出てきて、豪快に食べれたのは面白かったです。美味しかったです!
客層は主に日本人とあと韓国、中国の方、少し欧米の方でした。
服装も一応カジュアルドレスコードとお伺いしていたのですが、Tシャツに短パン、ビーチサンダルの方もいて、ちょっとどうかと思いました。
まぁしょうがないのでしょうが、そこはもう少しチェックして欲しいですね。
そこそこお値段も張りますが、一度は乗船する価値はあると思います。
両親も楽しんでくれたので、良かったです。
クルーのみなさま、ありがとうございました!
Thank you very much for participating in our cruise.
It seems you were lucky to have seats in front of the stage!
I regret that the grilled mahi-mahi we served did not suit your taste.
I'm glad you enjoyed the lobster!
I am very pleased to hear that your parents also enjoyed this cruise.
Please do come back and visit us again.
All of our staff are looking forward to welcoming you.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回、ステージ前のお席にお座りいただけました様で、ラッキーでしたね!
お出ししたお魚料理はマヒマヒのグリルです。お口に合わなかった事、残念に思います。
ロブスターはお楽しみいただけまして良かったです!
ご両親にもこのクルーズをお楽しみ頂けました様で、大変嬉しく思います。
是非また皆様に遊びにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2015/05/07 |
| Activity Date: | 2015/04/26 |
Reviewed by: 小野崎修
This was my first time participating in a Hawaii tour. I usually plan my own trips, focusing on the places I want to see and visit, so I haven't participated in many local tours. However, this time, since I was traveling with my wife after several years, I thought it would be nice to join a tour that we could both enjoy as a memory. The content of the tour was great, and I was able to have conversations with people from various countries, which made for a fun time. The only downside was that one of the meals was not very good. I would like to take advantage of experience tours more in the future.
初めてハワイツアーに参加、旅行は自身で計画し見たいところ、行きたいところを中心にツアーを組むのが多く、あまり現地ツアーには参加していなかった。しかし今回は妻と何年かぶりに旅行したということもあり、2人で楽しめるツアーと思い記念に参加したら、内容も良くさらにはいろいろな国の人とも会話ができ、楽しいひと時を過ごすことができた。1つだけ食事がいまいちだった、次回からも体験ツアーを多いに利用したい。
Thank you very much for participating in our cruise.
It's wonderful that you and your wife are traveling together!
We appreciate you including our cruise in your journey.
Regarding the meals, I will translate your comments into English and forward them to the responsible manager to work on improvements in the future.
We hope you continue to enjoy many more travels!
All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
奥様とお二人でご旅行、素敵ですね!
今回の旅に私共のクルーズを含めて頂き、感謝いたします。
お食事に付きましては、いただきましたコメントを英訳の上、担当のマネージャーに転送させて頂き、今後の改善に努めさせていただきます。
これからもたくさんのご旅行をお楽しみください!
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2015/05/05 |
| Activity Date: | 2015/04/30 |
Reviewed by: bombon
The meal was, to be honest, nothing special. That said, since I chose the inexpensive "all-you-can-eat buffet" course, I won't complain (but why are the vegetables in Hawaii so delicious?).
This course is in an area called "Lounge 1," which is the bow section without a deck, but because there is no deck, you can see the sunset and the fireworks (held on Fridays at Hilton) from the window without going outside. In other areas, if people go out onto the deck, you can't see anything from your seat. By the way, both the sunset and fireworks can be seen well from the right side facing the bow. However, the seats are assigned by the waiter.
Since Lounge 1 has a limited number of seats, there are only a few performers for live music and dance, but I was impressed by the efforts to keep things interesting, such as waiters suddenly starting to dance or audience participation dances.
Putting the meal aside, it was fun.
Next time, I would like to join with a group.
食事は、はっきり言って大した事ないです。とは言っても、安い「食べ放題ブッフェ」コースを選択したのですから、文句は申しません(でも、ハワイってなんでこうも野菜がおいしいんだろう)。
このコースは「ラウンジ1」と云う船首部分のデッキの無いエリアなのですが、デッキが無い分、夕日や(金曜日に開催されるHilltonの)花火が外に出なくても窓から見ることができます。他のエリアは、デッキに人が出てしまうと席に座っていては何も見えません。因みに、夕日も花火も、船首に向けて右サイドが良く見られます。しかし席はウェイターに指定されちゃいますけどね。
ラウンジ1は客席が少数の為、生演奏やダンスなどのパフォーマンス担当も数人ですが、いきなりウェイターが踊り出したり客参加のダンスが始まったりと、飽きさせない工夫がされていて感心しました。
食事はともかく、楽しかったですよ。
次回はグループで参加したいですね。
Thank you very much for participating in our cruise.
The sunset photo you shared is truly beautiful!
We are delighted to hear that you enjoyed this lovely sunset and the fireworks from our ship.
Regarding the meal, I will translate your comments into English and forward them to the manager in charge,
and we will strive for improvements in the future.
Thank you for your valuable feedback.
All of our staff look forward to welcoming you again.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
掲載いただきましたサンセットのお写真、とっても綺麗ですね!
この綺麗なサンセットと花火を私共の船よりお楽しみいただけました様で、嬉しく思います。
お食事に付きましては、いただきましたコメントを英訳の上、担当のマネージャーに転送させて頂き、
今後の改善に努めさせて頂きます。
貴重なご意見有難うございました。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2015/05/05 |
| Activity Date: | 2015/05/01 |
Reviewed by: えっちゃん
I attended with my 84-year-old mother, who uses a cane, and my husband. The five-star experience allowed us to enjoy a calm and delicious dinner, and even when we went out onto the deck, it wasn't crowded. We were able to fully enjoy the sunset and fireworks, even with my elderly mother. I was very pleased with the thoughtful gesture of reserving the front seat for my mother on the return shuttle bus, even though we were the last to board.
杖をついた84才の母と夫の3人で参加しました。
5スターは落ち着いて美味しいディナーも頂けましたし、デッキに出ても、人で込み合うこともなく、年老いた母がいても、充分サンセットや花火を楽しむことができました。
帰りの送迎バスも、一番最後に乗ったにも関わらず、母のために一番前の席をリザーブしておいてくださる心使いがあり、大変うれしく思いました。
Thank you very much for participating in our cruise.
We are very pleased to hear that you and your mother enjoyed our 5-star dinner cruise.
We hope you will come back together again.
All of our staff are looking forward to welcoming you.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
お母様とご一緒に私共の5スターディナークルーズをお楽しみいただけました様で大変嬉しく思います。
是非また皆様でお越しくださいませ。
スタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Families |
| Posted on: | 2015/05/05 |
| Activity Date: | 2015/05/01 |
Reviewed by: nko
Unfortunately, due to bad weather, we only stayed in the bay, but we had a great time. If possible, I would recommend aiming for 1 star to 3 stars.
残念ながら天候が悪く 湾内だけでおわりましたが
楽しくすごく事ができました。
できれば1スター以上3スターあたりおすすめします
Thank you very much for participating in our cruise. We are sorry that the weather was not good on the day you joined us. Nevertheless, we appreciate your kind words that you enjoyed the experience. All of our staff look forward to welcoming you again.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加いただき、誠に有難うございました。
お客様にご参加頂いた日はお天気が悪く、私共も残念に思います。
それにもかかわらず、お楽しみいただけたとのお言葉、有難うございます。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2015/05/03 |
| Activity Date: | 2014/10/18 |
Reviewed by: ふくちょ
I don't usually go on cruises on such large ships, but I didn't expect it to be this good. If I have the chance, I would like to go again.
このような大型船でクルーズをすることはあまりないのだが
こんなにいいものだとは思わなかった
機会があればまた乗りたい
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed it. All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加いただき、誠に有難うございました。
お楽しみ頂けました様で大変嬉しく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | 無料この木なんの木送迎シャトル付き!1スター(カニ&ステーキ) |
| Attended as: | Families |
| Posted on: | 2015/05/03 |
| Activity Date: | 2015/04/10 |
Reviewed by: まりこ
I had high expectations, but I was disappointed with the food, especially the salad. I thought the music and other entertainment were good, though.
凄く期待していたのですが、料理とくにサラダにはがっかしました。音楽などのエンターテイメントは良かったと思います。
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed the show. Regarding the meal, I will translate your comments into English and forward them to the responsible manager. Thank you for your valuable feedback. All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加いただき、誠に有難うございました。
ショーをお楽しみ頂けました様で大変嬉しく思います。
お食事に付きましては、頂きましたコメントを英訳の上、担当のマネージャーに転送させて頂きます。
貴重なご意見有難うございました。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2015/05/02 |
| Activity Date: | 2015/04/09 |
Reviewed by: Ms. Ems
It's my 3rd time with Star of Honolulu and they never fail to amaze me!
I was greeted with a beautiful smile by Kathleen at the ticket office. She was very nice, friendly, and it seems like she was enjoying her job. Before we boarded, the dancers are always very entertaining, a unique way to welcome their guests (yes, I've been to other dinner cruises and only Star of Honolulu has this great idea).
At the boat, here comes the cheerful and very energetic Freddie, who took us to our table. He didn't realize there were eight (8) of us but he was able to accommodate us right away having our own table by the window! He is the Assistant Floor Manager and I was really impressed with his friendliness and bright personality, he is funny too! The couples that we were with are visitors from Canada, celebrating their Silver Wedding Anniversary. I forgot to mention this special occasion when I made the booking so I told Freddie if there’s a way he can announce it after dinner. Knowing how busy they were, I never expected it to happen but I was extremely happy and grateful that he didn't forget. After the Polynesian entertainment, he immediately pulled my couple family towards the stage to make their dance. All the other couples, honeymooners, anniversary celebrants, followed. It was an honor!! Thank you so much Freddie for that, it was a memory of a lifetime for my family.
I would also like to give credit to Jay, who was our server that night, in fact all the crew members because they know how to take care of their guests, they're fast and attentive! The One Star package is not bad at all, I actually like this better than the Three Star believe it or not and IT'S ALL YOU CAN EAT CRAB LEGS!! Yummy! The steak was delicious also, so tender and juicy!
Will definitely cruise with Star of Honolu again and again! True "Aloha" spirit..good impression for those visiting the islands for the first time...greatly satisfied with the services they offer. Thumbs up SOH!!
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2015/05/01 |
| Activity Date: | 2015/04/21 |
Reviewed by: JANICE ferriss
I have done dinner cruise before in Honolulu many times. This time was the best ever experience. From time arrived at dock until returned to hotel was amazing . Everyone was friendly, food good, service amazing.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2015/05/01 |
| Activity Date: | 2015/04/26 |
Tips and suggestions
Reply from activity provider
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Thank you very much for boarding the Star of Honolulu. We are very pleased to hear that you enjoyed your experience. The Star of Honolulu is a four-deck cruise ship, offering four types of dinner courses. The buffet course will be assigned to either the first or second floor on the day of your visit. The top deck features a five-star plan, where you can enjoy French-style cuisine and live jazz performances. We hope you will have the opportunity to board again in the future. All of our staff are looking forward to your next visit.
この度、スターオブホノルル号にご乗船頂き、誠に有難うございました。
楽しんで頂けた様で大変嬉しく思っております。
スターオブホノルル号は4階建ての客船で、4種類のディナーコースがございます。
ビュッフェコースは当日にお部屋が決まりまして、1階、又は2階になる可能性もございます。
最上階は5スターのプランです。フレンチ風の料理やジャズの生演奏をお楽しみ頂けます。
またの機会がございましたら是非再乗船ください。
皆様の又のお越しをスタッフ一同でお待ち申し上げております。
予約課