Reviewed by: 特になし
I went on the 5-Star cruise. I made a reservation with the Celebration Plan (guaranteed window seat) and paid for it, but I was booked under the regular plan. While the manager was confirming my reservation, I couldn't eat the food in front of me for about 30 minutes after being seated. In the end, it turned out that the reservation from VELTRA to Star of Honolulu was under the regular plan, and I was treated as such until the end. I never expected something like this to happen. I'm very disappointed.
Also, it seems that the shuttle bus got caught in traffic, so by the time we arrived, dinner had already started, and other guests who arrived earlier were enjoying their meals.
I thought there might be a separate entrance for the 5-Star guests, but there wasn't anything like that. We all lined up at one entrance to board the ship.
The schedule mentioned that there would be a welcome reception by the captain on the exclusive deck on the top floor for 5-Star guests, but there was nothing of the sort. We were just guided to line up and proceed into the ship.
The food wasn't particularly delicious; it was average. It was mentioned that the meat could be cut with a fork, but it was more like something you could manage to cut with a knife.
I have been to Hawaii several times, and regarding the Hilton fireworks, I've seen them from various places, but sitting on the beach south of the Rainbow Tower is the best spot. Watching the fireworks from the cruise ship was an experience, but since it was from a distance, it lacked impact.
Additionally, guests from the lower deck were casually coming up the stairs to the 5-Star deck. There was a rope at the top of the stairs, but they seemed to know how to unhook it to get in and then rehook it. These were regular guests, not staff.
I was considering this might be my elderly mother's first and last overseas trip, so I regret spending a lot of money and time on this optional tour. I hope this review can be helpful to someone.
5スターで行ってきました。
セレブレーションプラン(窓際席確約)で予約し、その分の金額も支払いましたが、通常のプランで予約されており、あちらのマネージャーに予約したプランの確認をしてもらっている間、席についてからも30分ほど、目の前の料理を食べることができませんでした。
結局、VELTRAからスターオブホノルルへの予約が通常プランだったそうで、最後まで通常プランとしての扱いとなりました。
こんなことが起きるなんて、思いもしませんでした。非常に残念で仕方ありません。
また、恐らく送迎バスが渋滞に巻き込まれたせいで、私たちが到着した頃にはすでにディナーは始まっており、先に着いていた他のお客さんは食事を楽しんでました。
乗船する際に5スター用の入口でもあるのかなと思ってましたが、特にそのようなものはなく、大勢で列に並んで一か所の入り口から乗船しました。
5スターだと「最上階の専用デッキでキャプテンによるウェルカムレセプションがある」というスケジュールが記載されていますが、そんなものは一切ありません。列になって船内に進むように案内されました。
料理も、特別おいしいものではなかったですね。普通です。お肉がフォークで切れるという記載がありますが、ナイフでがんばって切れるぐらいの感じでした。
私自身は何度かハワイに行ったことがあり、ヒルトンの花火については、いろいろな場所から見てますが、レインボータワーの南側のビーチに座って見るのが一番ですね。
クルーズ船から花火を見れたことは一つの経験にはなりましたが、遠くから見ることになるので、全然迫力はないです。
それから、下の階のお客さんが、普通に5スターのデッキに階段を上ってきてました。一応階段を上がった先にロープがありますが、手慣れた感じでフックを外して入って、またフックをかけてました。スタッフの方ではなく、一般のお客さんです。
年老いた母を含めた、最初で最後の海外旅行だろうと考えてましたので、このようなオプショナルツアーに大金と時間を使ったことが残念で仕方がないです。
誰かの参考になればと思い、口コミを残します。
| Rating: | |
|---|---|
| Packages: | 【木・金・土曜限定】豪華5スター(プライムテンダーロイン付き5コース) |
| Attended as: | Families |
| Posted on: | 2023/06/06 |
| Activity Date: | 2023/06/02 |
Reviewed by: Norm
The service was excellent, the food was great, the ambiance was unforgettable - need I say more,
| Rating: | |
|---|---|
| Packages: | Nova Five Star: Steak & Lobster, Private Table, Drinks & Entertainment |
| Attended as: | Couples |
| Posted on: | 2023/06/03 |
| Activity Date: | 2023/05/12 |
Reviewed by: フーさん
I make a reservation every time I come to Hawaii. Especially while waiting for the sunset, enjoying my favorite sparkling wine, Hawaiian beer, and cocktails is the best.
ハワイに来る度に予約してます
特にサンセットを待ちながらゆっくり好きなスパークリング、ハワイビール、カクテル三昧は最高です
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2023/05/28 |
| Activity Date: | 2023/05/04 |
Reviewed by: Jenny
I had a great time! Thank you for the hospitality and for the smooth sailing plus beautiful views!!
| Rating: | |
|---|---|
| Packages: | Sunset Cocktail Cruise |
| Attended as: | Solo Travelers |
| Posted on: | 2023/05/16 |
| Activity Date: | 2023/05/14 |
Reviewed by: Riley
We had a fabulous time. We got wet, laughed, saw a beautiful sunset & back in time to see the fireworks. The crew was excellent. Highly recommend them!!!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/05/13 |
| Activity Date: | 2023/05/05 |
Reviewed by: Sam
We really enjoyed this laid back and super fun evening. Right after we set sail we saw an enormous sea turtle and several surfers who were fun to watch. Then we enjoyed a couple cocktails made by the crew which were great! Something for everyone including mock tails. We left the kids with family while we’re gone for just over 2 hrs, but school aged and pre-teens would probably really enjoy it as well. (The teens on-board all seemed thoroughly bored lol). We started heading back and a few minutes before sunset we stopped to watch the spectacular colors and views. That alone was completely worth it- it was so beautiful. Highly recommend and completely worth it!
| Rating: | |
|---|---|
| Packages: | Sunset Cocktail Cruise |
| Attended as: | Couples |
| Posted on: | 2023/04/14 |
| Activity Date: | 2023/04/12 |
Reviewed by: T. Weedon
We had a wonderful time and the food was yummy! We had a blast and this cruise is totally appropriate for kids and family’s. The staff was amazing and super friendly!!!
| Rating: | |
|---|---|
| Packages: | Sunset Cocktail Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2023/04/01 |
| Activity Date: | 2023/03/09 |
Reviewed by: Harmony Ingraham
Booked a sunset cruise for Valentines Day 2023 with my sweetie. We had a blast! Saw whales and dolphins and had lots of laughs with the friendly and engaging crew. The drinks were great and the appetizer platter they present to each person was delicious! Shrimp, fresh fruit, hummus and crackers, cheese...yum! Thoroughly enjoyed ourselves, and they gave us roses and champagne as a special VDay treat. Thanks everyone!
| Rating: | |
|---|---|
| Packages: | Sunset Cruise |
| Attended as: | Couples |
| Posted on: | 2023/03/11 |
| Activity Date: | 2023/02/14 |
Reviewed by: カナナ
I participated in this tour in early February 2023. One of the things I wanted to do in winter Hawaii was whale watching, and since my hotel was Aulani, I joined this tour departing from Ko Olina Marina.
It takes about 25 minutes to walk from Aulani to Ko Olina Marina, and about 5 minutes by car. The tour included four alcoholic drinks, so I walked there instead of driving, but I was a bit tired on the way back (^_^;).
Upon arriving at the marina, the check-in area was easy to find. I signed in on the list, received a wristband, used the restroom, and boarded the boat. There were about 15 to 20 guests at that time, but we were the only Japanese group. All the explanations were in English, but a young Japanese male staff member came later to explain in Japanese, and he also supported us during snorkeling, which was very helpful!
After the boat headed out to sea, we encountered a mother and baby whale! I was incredibly excited to see the whales spouting water and their tails coming up to the surface with my own eyes! Since it was an evening tour, we didn’t see any dolphins, but I was very satisfied to have encountered the whales.
After that, we went to the snorkeling point and enjoyed snorkeling. During this time, we encountered a sea turtle. I was moved to see it coming up from the bottom of the ocean for air, floating on the surface, and then returning to the ocean floor, all from a very close distance! The water was a bit cold during this season, but I was glad I participated in snorkeling! After snorkeling, it was chilly, so I changed from my swimsuit to regular clothes in the boat's restroom. The restroom was a bit spacious with shelves, making it suitable for changing. There were two restrooms, one on each side at the back.
After snorkeling, we enjoyed dinner and the sunset. The dinner was served on a single plate, but it was piled high, so I was full! The taste was also delicious. The sunset from the boat was absolutely beautiful.
I think this is a highly recommended activity for those staying around Ko Olina!
2023年2月上旬に参加しました。
冬のハワイでやりたい事がホェールウォッチングで、宿泊ホテルがアウラニだったのでコオリナマリーナから出発するこちらのツアーに参加しました。
アウラニからコオリナマリーナまでは歩いて片道25分くらい、車だと片道5分くらいです。ツアーにアルコールが4本かな?含まれていたので車は使わずに歩いて行きましたが帰りはちょっと疲れました(^_^;)
マリーナに到着して受付の場所はわかりやすかったです。名簿に記帳してリストバンドを付けて、御手洗を済ませてボートに乗り込みます。
この時は15名?20名??くらいお客さんが居ましたが日本人は私たちのグループだけでした。
色々な説明は全て英語でしたが、若い日本人男性のスタッフさんがあとから日本語で説明しに来てくださって、その後のシュノーケルもサポートしてもらえたのでとても助かりました!
ボートが沖に出て少しするとクジラの親子に遭遇出来ました!肉眼でクジラの潮吹きや海面の上に出てきた尾びれを見られてものすごく興奮しました!夕方のツアーなので時間的にイルカは見られませんでしたがクジラに遭遇出来たので大満足でした。
その後シュノーケルポイントに行って、シュノーケルを楽しみました。この時に海亀に遭遇出来ました。海の底から息をにし浮上してくる様子や海面をぷかぷかしている様子、また海の底に帰って行く様子を近づくことが出来るギリギリの距離で見られて感動しました!
この時期の海はちょっと寒かったですが、でもシュノーケル参加して良かったです!
シュノーケルの後は寒かったのでボートのおトイレで水着から私服に着替えました。おトイレは少しだけ広めで棚とかがあったので着替えスペースも兼ねている感じでした。おトイレは後方左右に1つずつ計2つありました。
シュノーケルが終わるとディナーとサンセットを楽しみます。ディナーはワンプレートですがモリモリに盛ってもらえたのでお腹いっぱいになりました!味も美味しかったです。ボートからのサンセットもすごく素敵でした。
コオリナ周辺で宿泊されている方にはとてもおすすめのアクティビティだと思います~。
| Rating: | |
|---|---|
| Packages: | 【10月~3月】現地集合プラン |
| Attended as: | Friends |
| Posted on: | 2023/03/06 |
| Activity Date: | 2023/02/07 |
Reviewed by: Faye
Fun cruise. Staff was very accommodating and friendly.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2023/02/11 |
| Activity Date: | 2023/01/19 |
Reviewed by: Kathie, NM
We thoroughly enjoyed our Sunset Cruise on the Majestic. We picked a beautiful evening to experience the sunset and bonus was the whale. I was able to get a picture of the whale along with numerous sunset shots. The reception, music, and service was top notch. I would highly recommend this cruise.
Aloha Kathie !
Mahalo for you for your five-star review. We're happy to hear you enjoyed our sunset cocktail cruise experience aboard Majestic by Atlantis Cruises. We provide a wonderful and relaxing venue to enjoy Waikiki's vibrant sunset and we're thrilled to hear you loved the experience. We hope to have the pleasure of welcoming you back in the future aboard one of our submarines and/or the Majestic by Atlantis Cruises for another Atlantis adventure; an underwater journey, sunset cruise, or seasonal whale watch cruise. Feel free to follow us on social media at #atlantishawaii. A hui hou (until next time).
| Rating: | |
|---|---|
| Packages: | Sunset Cocktail Cruise |
| Attended as: | Couples |
| Posted on: | 2023/02/11 |
| Activity Date: | 2023/01/18 |
Reviewed by: Luau D
Overall great experience with a good meal, friendly crew, and add-ons to capture the adventure.
I would do it again. But I'd some time of approved boat shoe or water shoe. Not a fan of barefoot in public areas.
| Rating: | |
|---|---|
| Packages: | [Oct-Mar] 2.5-hour Sunset Snorkel Cruise |
| Attended as: | Solo Travelers |
| Posted on: | 2023/02/01 |
| Activity Date: | 2022/11/10 |
Reviewed by: jbasho
The Sunset Cocktail Cruise was so much fun. The drinks and appetizers were amazing.
The entire Crew was very friendly and accommodating with serving drinks, appetizers and offering to snap photos.
We look forward to Cruising again next January
Mahalo
| Rating: | |
|---|---|
| Packages: | Sunset Cruise |
| Attended as: | Couples |
| Posted on: | 2023/02/01 |
| Activity Date: | 2023/01/26 |
Reviewed by: Pam
I it was beautiful. We really enjoyed the cruise. The crew and captain were great! We saw dolphins and a beautiful sunset! We would do it again!
| Rating: | |
|---|---|
| Packages: | Sunset Sail |
| Attended as: | Couples |
| Posted on: | 2022/12/31 |
| Activity Date: | 2022/12/09 |
Reviewed by: John Kannasto
This was fantastic, more than we expected! Great food, drink, music, crew!
Never had so much fun! The entire trip was outstanding. The sunset was amazing! The sailing out of this world. Everyone was enjoying themselves immensly. We even saw a dolphin swimming along side us. Perfect night. I'd recommend this highly, 10+
Next time we are back in Oahu, we will definitely do this again!
Thanks again for an amazing, awesome time.
John and Mary Kannasto
| Rating: | |
|---|---|
| Packages: | Sunset Cocktail Cruise |
| Attended as: | Couples |
| Posted on: | 2022/11/01 |
| Activity Date: | 2022/10/15 |
Reviewed by: Sharbear68
Everything was perfect for this tour. One of our group was not comfortable on the water and the crew did everything in there power to make sure she felt comfortable and safe. Saw dolphins and sea turtles and thoroughly enjoyed the outing.
| Rating: | |
|---|---|
| Packages: | Sunset Cruise |
| Attended as: | Couples |
| Posted on: | 2022/10/29 |
| Activity Date: | 2022/10/03 |
Reviewed by: Derek
Even though it rained during our cruise we still had a great time because of the crew memebrs! Affordable great drinks (1 was free) and good music! Definitely recommend booking through them and will do it again when we come back to Hawaii! Shout out to Sarah for giving her rain jacket to the lady next to me so she wouldn't get wet!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/09/27 |
| Activity Date: | 2022/09/25 |
Reviewed by: East Coaster
Super fun experience. The boat and crew were friendly and their pina coladas were EXCELLENT.
The only thing that kept this from being an outstanding experience was that as a solo participant, I was a little left out. Drink orders went out and someone finally noticed I didn’t have one and took care of it. Then, towards the end, another staff member went around asking everyone if they wanted their photos taken and I wasn’t included. At the end of the day, it’s no biggie and I don’t think it was intentional but just wanted to mention it for consideration. I think it’s just one of those things that happen to solo travelers here and there.
Otherwise, loved it!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Solo Travelers |
| Posted on: | 2022/09/18 |
| Activity Date: | 2022/09/16 |
Reviewed by: Juan
If you’re in Hawaii and you don’t do this cruise, then you’re missing out!! Such a perfect event to end the evening. So relaxing, the staff was awesome, and the boat was amazing. We end up doing it again.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/08/15 |
| Activity Date: | 2022/08/13 |
Reviewed by: Cleveland Dave
We chose the sunset cruise. Upon arrival we were a bit concerned about the surf as it was pretty rough for this time of the year. I asked the captain about it, and he said they would have no issue. We left the harbor, and the waves were pretty good size. The boat cut through them with no issues. The boat is a good size, about 35' x 55', and we were able to get up and walk around and take some great pictures. We took our own cocktails, and the crew had an ice chest to store them. The crew was very friendly, and the cruise was very relaxing. it was the best money spent while on our vacation.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/08/07 |
| Activity Date: | 2022/07/16 |
Reviewed by: Sharon
This was a great way to get out on the water and see the Waianae Coast while watching the beautiful sunset!
| Rating: | |
|---|---|
| Packages: | Sunset Sail |
| Attended as: | Families |
| Posted on: | 2022/08/01 |
| Activity Date: | 2021/08/02 |
Reviewed by: タマちゃん
I wanted to see the Hilton fireworks, so I decided to join the dinner cruise the night before. I'm glad I could sign up on such short notice.
Every time I come to Hawaii, I've booked a dinner cruise, but honestly, I was surprised by the small boat and that dinner was a bento box. I was the only Japanese person who couldn't speak English well, and I was worried about what would happen if something went wrong. However, when I communicated my concerns to the staff, they reassured me that it would be fine and encouraged me to enjoy myself. They also made sure to take care of my drinks.
In the end, the bento box, which I was initially surprised by, turned out to be delicious on the boat, and I was able to eat it all. The fireworks were beautiful, and overall, I had a great time participating. (Having two drinks also lifted my spirits, haha!)
ヒルトンの花火が見たくて前日の夜でしたが、思い立って参加しました。急でも申し込めてよかったです。
毎回ハワイに来た時はディナークルーズを申し込んでいたのですが、正直小さい船(ボート?)でびっくりして、ディナーもお弁当なのがびっくりしました。
日本人でまともに英語が喋れないのが私一人だけで、何かあった時に困るのでスタッフに伝えると問題ないですよ、楽しみましょうって言ってくれて、飲み物等も気を遣ってもらえました。
結局びっくりしたお弁当も船の上だと増し増しで美味しくて、全部食べられました。
花火もきれいで、総じて楽しんで参加できました。(お酒2杯で気分が上がったのもありますw)
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2022/07/30 |
| Activity Date: | 2022/07/08 |
Reviewed by: ADAKOちゃん
I took the Red Line Trolley from Waikiki and got off at the King Kamehameha statue, aiming for Aloha Tower while sightseeing. Many shops in the nearby mall seemed to be closed, possibly due to the impact of COVID-19, and I had trouble finding a restroom. At check-in, I presented the voucher on my phone, and after the usual photo session, we boarded the ship. For us, who didn't need a dinner that was too much to eat, one drink was sufficient. (You can order drinks on board. There was a Japanese staff member, so I think it's fine even if you can't speak English.) It seemed that many of the other passengers were tourists from the mainland United States. There was a restroom on the ship, but it wasn't very clean. We moved from Pier 6 near Aloha Tower out towards Waikiki, making a U-turn just before Diamond Head to return. During sunset, the lights of Waikiki and the sunset were very beautiful. Since it was windy, a light jacket is necessary. A little before disembarking, a staff member will ask if you'd like to buy the photos taken before boarding, either as data or printed. We purchased a cheap printed photo. (I think it was around $25 in cash.) After disembarking, we returned to Waikiki by The Bus.
ワイキキからレッドライントロリーで、カメハメハ大王前で下車し、観光しながらアロハタワーを目指しました。付近のモールは、コロナ禍の影響かクローズしているお店が多く、トイレも使えず、困りました。チェックインでは、携帯のバウチャー画面を提示して、お決まりの写真撮影から始まり、乗船しました。食べきれない程のディナーは不要な私たちには、ワンドリンクで十分でした。(船上でドリンクオーダーはできます。従業員の中に日本人の方がいたので、英語できなくても大丈夫だと思います。)他の乗客は、アメリカ本土からの観光客が多かったような印象です。船の中にトイレはありましたが、あまりキレイではありませんでした。アロハタワー近くのピア6からワイキキの沖の方に移動してダイアモンドヘッド沖の手前でUターンして戻りました。夕暮れ時で、ワイキキの明かりや夕焼けがとてもキレイでした。風が強いので、羽織る上着は必要です。下船少し前に、乗船前の写真をデータかプリントされた物を買わないか?従業員が聞きに回ります。私たちは、安いプリントされた写真を購入しました。(現金で、25$くらいだったと思います。)下船後は、The busでワイキキに戻りました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2022/07/24 |
| Activity Date: | 2022/07/03 |
Reviewed by: Visiting my Aunt
I took my parents, brother, aunt and cousin. We all loved the special treatment with the package. The food was above expectations. The views were nice. Loved the fireworks on the Friday night cruise. The music and entertainment was amazing. The young lady who served us was a new trainee and did a wonderful job. The only thing that was a little off putting was the manager’s conversation was a little repetitive throughout the dinner.
| Rating: | |
|---|---|
| Packages: | Nova Five Star: Steak & Lobster, Private Table, Drinks & Entertainment |
| Attended as: | Families |
| Posted on: | 2022/07/23 |
| Activity Date: | 2022/07/01 |
Reviewed by: Quynh Le
The boat is so big. Not crowded. There were a lot of space which I love! We were able to see the sunset! The view is amazing! The staffs are super nice and friendly. They kept asking to take photos for us. Definitely recommend!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2022/07/16 |
| Activity Date: | 2022/07/14 |
Reviewed by: Patrick S
This was wonderful and we enjoyed it very much! The staff was friendly, the music was light and fun, and the atmosphere was very relaxed.
Aloha! Patrick!
We're happy to hear you enjoyed Hawaii's newest yacht cruise experience aboard Majestic by Atlantis Cruises. We provide a wonderful and relaxing venue to enjoy Waikiki's vibrant sunset and we're thrilled to hear you loved the experience. Mahalo for posting a five-star review! We hope to have the pleasure of welcoming you back in the future aboard one of our submarines and/or the Majestic by Atlantis Cruises for another Atlantis adventure; an underwater journey, sunset cruise, or seasonal whale watch cruise. Feel free to follow us on social media at #atlantishawaii. A hui hou (until next time).
| Rating: | |
|---|---|
| Packages: | Sunset Cocktail Cruise |
| Attended as: | Couples |
| Posted on: | 2022/06/25 |
| Activity Date: | 2022/06/23 |
Reviewed by: Eric
This activity is for those who like to treated like a VIP. From arrival to departure, you feel like a special guest. This boat is enormous. 4 floors of dining & entertainment. The views from the 4th floor walk around area can’t be beat. The food is good and the drinks are outstanding. If you get cold easily, bring a light jacket. The dining area is air conditioned. Supposedly, you can see the Hawaiian Village fireworks on Friday nights. A great way to get some fantastic photos and memories.
| Rating: | |
|---|---|
| Packages: | Nova Five Star: Steak & Lobster, Private Table, Drinks & Entertainment |
| Attended as: | Couples |
| Posted on: | 2022/06/24 |
| Activity Date: | 2022/06/23 |
Reviewed by: Greg H
This is truly a 5-star luxury experience and the best Oahu sunset dinner cruise. From start to finish you are treated like royalty by friendly and helpful staff. We had the package that includes transportation to and from Waikiki and 4 drinks each (1 Captain's Bellini drink and 3 premium drink tickets). When you arrive you are greeted by dancers, the crew, and captains. You have an opportunity to meet the captains and get amazing photos before setting off on the cruise. The boat was very accessible with elevators to each of the decks. The 5-star luxury SuperNova deck is beautiful and spacious. You are treated to a 7-course dinner and live jazz trio band. At any point you are free to roam the private top deck area for incredible photos of Oahu, Waikiki, Diamond Head, ocean, and sunset. I would advise anyone who signs up for the 5-star luxury deck to wear the appropriate attire (business to formal). I don't think you would be allowed boarding with swimsuits or t-shirts. Dress pants, sneakers and collared shirts should be fine for men, but be aware some guests will dress very formal and be celebrating anniversaries, birthdays, weddings, etc. We highly recommend the 5-star luxury dinner experience as it was one of our favorite parts of our Hawaii trip.
| Rating: | |
|---|---|
| Packages: | BOGO Review Rebate Special - Five Star Dinner, Private Table & More [Apr] |
| Attended as: | Couples |
| Posted on: | 2022/06/18 |
| Activity Date: | 2022/06/14 |
Reviewed by: Rachel
I booked this sunset cruise trip as a get-away trip for me and my mum. My mum is 70 years old and she has bad knees so we have limited activities we can enjoy in Honolulu. The Star of Honolulu is probably the biggest cruise I can find in Oahu. It even has an elevator so my mum does not need to climb stairs!
I was super impressed with the service. As soon as we boarded the ship, we were brought to deck #4 through the elevator, this is the top deck. We were greeted by crew members, have our private photo opportunity with the captain and two beautiful dancers. we enjoyed our onboard drink and appetizer before being brought to our table. by the way we have six alcohol drink vouchers as part of the package. we had a five-course meal: soup, salad, lobster, wellington beef, icecream, and desertl food is absolutely delicious. this is absolutely five star luxury dinner. Most of people were celebrating anniversary, honeymoon or birthday. The crews are super friendly and attentive. When my mom and I walked to the deck to take sunset pictures, they came out to help us! I highly recommended the tour, it will make your the other half feel so special. My best memory of Honolulu.
| Rating: | |
|---|---|
| Packages: | BOGO Review Rebate Special - Five Star Dinner, Private Table & More [Apr] |
| Attended as: | Families |
| Posted on: | 2022/06/17 |
| Activity Date: | 2022/06/14 |
Reviewed by: Aqh
Relaxing way to see Waikiki beach. Friendly crew. Cool breezes and ocean air.
| Rating: | |
|---|---|
| Packages: | Sunset Cocktail Cruise |
| Attended as: | Solo Travelers |
| Posted on: | 2022/06/15 |
| Activity Date: | 2022/06/13 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
We apologize for the significant time it took to guide you to your seat due to a reservation-related mistake. We will be in contact with the general manager to provide training to all staff for the enhancement of our customer service in the future. Thank you for your feedback; we would like to take this opportunity to continuously strive for improvement.
ご予約関係のミスとゆうことで、お席に案内するのに 大変時間が掛かったことをお詫びいたします。総支配人と連絡を取り今後のカスタマーサービス強化のための指導をすべてのスタッフにしていく予定です。今回のお声を有難うございます、これを機会に常に改善できるよう心がけていきたいと思っております。