Reviewed by: タク
The bright sky before sunset, the ocean illuminated by the evening sun, and the night view of Waikiki Beach were all very beautiful! I think it's a rare experience to see Waikiki Beach from the ocean side, so it was a valuable experience.
日が沈む前の明るい空も、夕日に照らされた海も、ワイキキビーチの夜景もとても綺麗でした!
海側からワイキキビーチを見ることはなかなかないと思うので貴重な経験ができました。
初めてのハワイならぜひスケジュールに入れることをおすすめします。
最高の思い出になります。
Thank you very much for joining our Star of Honolulu dinner cruise. We are very pleased to hear that you enjoyed the views from the ship and the night scenery of Waikiki. Our entire staff is honored to have been able to help you create wonderful memories in Hawaii. We also appreciate your positive review! We look forward to welcoming you back again.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。船上からの眺めとワイキキの夜景もお楽しみ頂けました様で大変嬉しく思います。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。ポジティブな口コミも有難うございます!またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/11/22 |
| Activity Date: | 2024/04/10 |
Reviewed by: ちゃき
I have visited Hawaii many times, but I had never participated in a sunset cruise until now. This time, we joined with a total of 8 people: 5 adults and 3 children. The wind was quite strong, and the boat swayed a lot, so those who are prone to motion sickness should take some medication. As everyone mentioned, the air conditioning was quite cold, so a jacket is necessary.
Once we set sail, we went up to the 4th deck to take sunset photos and enjoy the buffet. After the buffet settled down a bit, the hula performance began. At the end, I recommend dancing to YMCA without being shy. By the time we felt accomplished, we arrived back at the port. Both adults and children had a great time.
何度もハワイを訪れていますが、今までサンセットクルーズ参加した事がなく、
今回大人5人、子供3人、総勢8人で参加しました。
かなり風が強く船も結構揺れたので、乗り物酔いする方は酔い止めが必要です。
皆さんがおっしゃる様に冷房がかなり寒いので上着が必要です。
出港すると4階のデッキに上がり、サンセット写真を撮りに行き、ビュッフェ。
ビュッフェが少し落ち着くとフラが始まります。
最後はみんなでYMCA、恥ずかしがらず踊ってみる事をお薦めします。
やり切った感が出る頃に港に到着。大人も子供もとっても楽しかったです。
A jacket and motion sickness medication are essential for those who get motion sickness.
上着と、乗り物酔いする方は酔い止め必須です
Thank you very much for bringing your family to our Star of Honolulu dinner cruise. We are very pleased to hear that you enjoyed the buffet and show at Pacific Star. It makes us very happy to know that everyone had a fun time dancing. We look forward to welcoming you back again.
この度は私共のスターオブホノルル号デイナークルーズに御家族でお越し頂き誠に有難うございました。パシフィックスターでのブッフェ&ショーもお楽しみ頂けました様で大変嬉しく思います。皆さんも踊っていただき楽しい時間を過ごせました様で大変嬉しく思っております。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【12月末まで割引中!】パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families with Young Children |
| Weather: | Cloudy |
| Posted on: | 2024/11/19 |
| Activity Date: | 2024/11/14 |
Reviewed by: Machi-JAPAN
I boarded the ship with excitement. Once we set sail, it was the beginning of a fun time.
The beautiful sea! Fun shows! The buffet was delicious, too. There were fruits, making for a lively dinner.
I chose Friday to see the fireworks, but they were canceled due to strong winds.
I hope to board again next time and enjoy the fireworks as well.
ドキドキしながら乗船しました。出航すると楽しい時間の始まりです。
きれいな海! 楽しいショー! ブッフェも美味しいです。フルーツもあって賑やかな夕食でした。
花火も見たくて金曜日を選びましたが強風のため花火は中止でした。
また今度乗船して花火も楽しみたいと思います。
The air conditioning on the ship is quite strong. I think it's better to have a jacket. If you go to the top deck early after departure, there are still few people, and you can freely take photos at s
船内は空調が強めです。上着はあった方が良いと思います。
出航後早めに最上階へ行くと、まだ人が少なくアメリカフラッグなど撮影ポイントを自由にできます!
Thank you very much for joining our Star of Honolulu dinner cruise. We are very pleased to hear that you enjoyed the buffet and show at Pacific Star. We hope you will join us again to see the fireworks at Hilton on Friday. All of our staff look forward to welcoming you back.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。パシフィックスターでのブッフェ&ショーもお楽しみ頂けました様で大変嬉しく思います。次回は是非金曜日のヒルトンの花火を見て頂ければと思います。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/11/18 |
| Activity Date: | 2024/11/15 |
Reviewed by: あゆ
I boarded three times before the COVID-19 pandemic. The atmosphere was nice, and there were staff members who could speak Japanese. I was really looking forward to this trip to Hawaii after a long time, but the staff prioritized foreign guests and were not friendly towards Japanese guests. The drinks I ordered took over 30 minutes to arrive, and they didn't even ask if I wanted a refill on the bread. The only saving grace was the beautiful fireworks from Hilton. Overall, I'm just disappointed.
コロナ禍前に3回乗船しました。
雰囲気も良く、日本語も出来るスタッフもいました。今回久しぶりのハワイでとっても楽しみにしてましたが、スタッフは外人のゲストファーストで、日本人には愛想無し。頼んだドリンクは30分以上来ない。パンのおかわりさえ聞かない。唯一ヒルトンの花火が綺麗だった事が救い。
とにかく残念の一言
Thank you very much for joining our Star of Honolulu dinner cruise. We sincerely apologize for the delay in serving your drinks. We also appreciate your previous three visits. We regret that this experience was very disappointing. We will be in contact with the general manager to provide guidance to all staff for strengthening our customer service in the future.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。ドリンクがすぐに届かず、お飲み物をお出しするのに 大変時間が掛かったことをお詫びいたします。以前にも3回乗船していただき誠にありがとうございました。今回の体験が非常に残念な結果となったことをお詫び致します。総支配人と連絡を取り今後のカスタマーサービス強化のための指導をすべてのスタッフにしていく予定です。
| Rating: | |
|---|---|
| Packages: | 【木・金・土曜限定】豪華5スター(プライムテンダーロイン付き5コース) |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/11/18 |
| Activity Date: | 2024/10/25 |
Reviewed by: ゆうか
The buffet cuisine was average. It's better not to take too much. The ship was large, so there was little rocking, and I enjoyed the cruising.
バイキング料理は普通でした あまり取りすぎないほうが良いです 船は大きいので揺れも少なくクルージングを楽しめました
Thank you very much for joining our cruise. We are very pleased to hear that you were able to relax and enjoy your time with us. It was great that you could also enjoy the fireworks at the Hilton on Friday. We hope to see you again soon. All of our staff are looking forward to welcoming you back.
この度は私共のクルーズにお越し頂き誠に有難うございました。私共のクルーズでリラックスしたお時間をお過ごし頂けました様で大変嬉しく思います。金曜日のヒルトンの花火も楽しめて良かったですね。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/11/15 |
| Activity Date: | 2024/11/08 |
Reviewed by: Kai
Overall is very good. The lobster is very tasty, the steak is great, the view to the fire work is amazing, the crews are super friendly, the dance performance is fantastic. We enjoyed the dance at the end with a lot of laughs & funs together. Highly recommended.
| Rating: | |
|---|---|
| Packages: | Deluxe Package with Celebration Plan (Private Table & Souvenir Photo) |
| Attended as: | Families |
| Posted on: | 2024/11/10 |
| Activity Date: | 2024/11/08 |
Reviewed by: ケビン
I used the service on Friday night.
I was impressed that I could watch fireworks from the top deck of the boat after having dinner.
There was entertainment throughout dinner, which made it enjoyable.
金曜日の夜に利用しました。
ディナーを頂いた後に船の最上階から花火を見れた点が印象に残りました。
ディナー中は終始エンターテイメントがあり楽しめます。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the fireworks from the ship on Friday. We hope to see you again soon. All of our staff are looking forward to welcoming you back.
この度は私共のクルーズにお越し頂き誠に有難うございました。金曜日の花火を船上よりお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2024/11/09 |
| Activity Date: | 2024/10/18 |
Reviewed by: みっちゃん
First, it took too long for the service to bring the Mai Tai after we were seated... We missed the toast (crying).
We were guided to the buffet by table.
The food was neither particularly good nor bad. The sauce for the main roast beef didn't cling well to the meat. I wish there had been more variety in the desserts. I feel like the food was better when I attended before COVID. That said, I did go back for more roast beef (laughs). I think it would have been nice if they had labeled the dishes. Anyway, it was fully booked.
まず席に着いてから、サービスの乾杯マイ・タイがくるまて時間がかかり過ぎ…乾杯には、間に合わず(泣)
ビュッフェは、テーブルごとに誘導されるました。
料理内容は、可もなく不可もなくです。メインのローストビーフのソースが、上手くお肉に絡まずでした。スイーツは、もっと種類があれば良かったかなぁ。コロナ前に参加したときは、もう少し料理の内容が良かったような気がします。そうは言っても、ローストビーフ、おかわりしましたけど(笑)料理名がわかるようにしてくれたら、良かったと思います。とにかく、満席でした。
Thank you very much for joining our cruise again. We apologize for the delay in serving your Mai Tai drinks. We will be in contact with the general manager to provide guidance to all staff for strengthening our customer service in the future.
この度は私共のクルーズに再度お越し頂き誠に有難うございました。マイタイのドリンクがすぐに届かず、お飲み物をお出しするのに 大変時間が掛かったことをお詫びいたします。総支配人と連絡を取り今後のカスタマーサービス強化のための指導をすべてのスタッフにしていく予定です。
| Rating: | |
|---|---|
| Packages: | 【12月末まで割引中!】パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2024/11/09 |
| Activity Date: | 2024/10/20 |
Reviewed by: のぶちん
The atmosphere was nice, and I enjoyed the scenery and the show, but the food was a bit disappointing (the roast beef was too tough and the meat was dry). I was also a bit seasick because the ship rocked more than I expected, which was unfortunate.
雰囲気が良く景色やショーは楽しめましたが、食事は少々期待ハズレでした(ローストビーフが硬すぎて、肉がパサついていました。。)思っていたよりも船が揺れた為、少し船酔いしてしまったのが残念でした。
Thank you very much for joining our cruise. We are sorry to hear that the food did not suit your taste, but we are very pleased that you enjoyed the views from the ship. We hope you will visit us again. All of our staff are looking forward to welcoming you back.
この度は私共のクルーズにお越し頂き誠に有難うございました。お食事がお口に合わなかったことが残念ですが、船上からの景色をお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【12月末まで割引中!】パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2024/11/08 |
| Activity Date: | 2024/11/05 |
Reviewed by: アイ
The window-side seat on the top floor had a great view and the food was delicious. However, the size of the steak was clearly smaller than those at the surrounding tables, which was disappointing. Additionally, they did not bring water to us or other Japanese guests.
I felt a bit sad about various things, but the evening and night views were wonderful, and we could see the fireworks well, so I think it was still a good experience. I believe those who participate can enjoy it if they have a relaxed mindset.
窓際席、一番上の階で景色も良くお料理も美味しかったです。しかし、ステーキの大きさが周りのテーブルより明らかに小さく、残念な気持ちになりました。また、私たちや他の日本人にはお水を持ってきてくれませんでした。
色々悲しい気持ちでしたが、夕景、夜景は素晴らしく花火も良く観れたので良かったのかなとは思います。
参加される方は心にゆとりがあれば楽しめるとは思います。
Thank you very much for joining our cruise. We sincerely apologize for the unfortunate outcome regarding customer service. However, we are very pleased to hear that you enjoyed the meals and the fireworks on Friday from the ship. Thank you for your feedback; we will take this opportunity to continually strive for improvement.
この度は私共のクルーズにお越し頂き誠に有難うございました。カスタマーサービスの件で残念な結果になったことをお詫び致します。ただ、お食事と金曜日の花火を船上よりお楽しみ頂けました様で大変嬉しく思います。今回のお声を有難うございます、これを機会に常に改善できるよう心がけていきたいと思っております
| Rating: | |
|---|---|
| Packages: | 【木・金・土曜限定】豪華5スター(プライムテンダーロイン付き5コース) |
| Attended as: | Couples |
| Posted on: | 2024/11/06 |
| Activity Date: | 2024/10/25 |
Reviewed by: 家族旅行
I requested a private seat or a window-side seat. The seat was at the very back, right next to the aisle, and close to the restroom, with people constantly passing by, making it impossible to enjoy my meal in peace. Furthermore, the window was partially blocked by stairs and a wall, so there was hardly any sense of privacy or a window-side experience. I was very disappointed, especially since I paid an additional fee to participate. If it had been that seat without the extra cost, I could have accepted it as just bad luck, but given that I paid extra for such a terrible seat, I cannot recommend it... It was very disappointing as it was the last meal of my trip.
プライベート席or窓際指定で申し込みました。席は1番後方で、通路の真横、お手洗いも近く常に人がいききしており全く落ち着いて食事ができませんでした。さらに窓も階段と壁で半分ほど遮られてしまい、プライベート感も窓際感もほとんどなかったです。追加費用を支払って参加していただけに大変がっかりしました。追加費用なしでたまたまその席ならば運で致し方ないと思えますが、追加費用を支払ったうえで酷い席でしたので、お勧めできません…。旅の最後の食事でしたので大変残念でした。
Thank you very much for joining our cruise. We sincerely apologize for the disappointing outcome of your experience. We appreciate your feedback and will use this opportunity to continuously strive for improvement.
この度は私共のクルーズにお越し頂き誠に有難うございました。今回の体験で残念な結果になった事をお詫びいたします。今回のお声を有難うございます、これを機会に常に改善できるよう心がけていきたいと思っております。
| Rating: | |
|---|---|
| Packages: | 窓際席またはプライベート席確約!3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2024/11/04 |
| Activity Date: | 2024/11/01 |
Reviewed by: Kevin Park
The sunset cruise was absolutely gorgeous and worth of your time. It was our anniversary with my wife and had a wonderful evening with the awesome Hula show and with the friendly crew members on board. Customer service was excellent and we will be coming back shortly. Food was of course great too and my favorite part was the BBQ chicken with the MaiTai cocktail!
| Rating: | |
|---|---|
| Packages: | Casual Star Dinner: 3-Course Crab Leg, Steak & BBQ Chicken & One MaiTai Cocktail |
| Attended as: | Couples |
| Posted on: | 2024/11/04 |
| Activity Date: | 2021/11/25 |
Reviewed by: Ut
From the photos, the cheaper options have a beer garden-like atmosphere. I chose the most expensive one. There were many people celebrating honeymoons or anniversaries, creating a calm yet lively ambiance with live piano and saxophone music.
写真みる限り安いやつは
ビアガーデン的な雰囲気で
1番高いのにしました
ハネムーンかお金持ち
結婚記念日などの人が多く
落ち着いた盛り上がり
ピアノに生歌、サックスなど。
Thank you very much for visiting our Nova Five Star Cruise. We are very pleased to hear that you were able to relax and enjoy your time on our cruise. We hope to see you again soon. All of our staff are looking forward to your next visit.
この度は私共のノバファイブスタークルーズにお越し頂き誠に有難うございました。私共のクルーズでリラックスしたお時間をお過ごし頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【木・金・土曜限定】豪華5スター(プライムテンダーロイン付き5コース) |
| Attended as: | Couples |
| Posted on: | 2024/11/03 |
| Activity Date: | 2024/11/02 |
Reviewed by: マキちゃん
The weather was nice, we enjoyed delicious food on the boat, watched Polynesian and Hawaiian dances, and had a great time. My one-year-old grandchild was with us, and I appreciate all the consideration you showed. It became a wonderful memory for our family trip.
天気もよく、船の上で美味しいものを食べて、ポリネシアンダンスやハワイアンダンスを観て、楽しく過ごしました。
1歳の孫が一緒でしたが、色々気を遣っていただき、ありがとうございました。
家族旅行の良い思い出になりました。
Thank you very much for joining our Star of Honolulu dinner cruise. We are delighted to hear that you enjoyed the meal and entertainment on the Three Star. It is an honor for all of our staff to have been able to help create wonderful memories in Hawaii with your one-year-old grandchild. We look forward to welcoming you back again.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。スリースターでのお食事そして、エンターテインメントもお楽しみ頂けました様で大変嬉しく思います。1歳のお孫様と共にハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 窓際席またはプライベート席確約!3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2024/11/03 |
| Activity Date: | 2024/10/12 |
Reviewed by: すず
We utilized the service with my elderly grandparents and two young children, making it a three-generation experience. The staff were very kind, and I was impressed by their consideration for my grandfather in a wheelchair and their interaction with the children. The cruise ship was large and spacious, and the views were exceptionally beautiful. We chose a plan that included photos, and the pictures turned out to be surprisingly beautiful, capturing everyone well, so I was glad we opted for the photo package. Since we booked it for our last night, it was a wonderful experience to reflect on our trip to Hawaii while enjoying the night view of Waikiki.
高齢祖父母と幼児2人の3世代で利用しました。
スタッフの皆様がとても優しく、車椅子の祖父への気遣いや子どもへの対応に感動致しました。
クルーズ船は大きくて広く、景色も抜群に綺麗でした。
写真付きのプランにしましたが、この写真が思いの外綺麗でみんなよく写っていて写真付きプランにして良かったと思いました。
最後の夜に予約したので、ワイキキの夜景を見ながらハワイ旅行を振り返る素敵な体験が出来ました。
Thank you very much for joining our Star of Honolulu dinner cruise. We are delighted to hear that you enjoyed the views from the Three Star. It is an honor for all of our staff to have been able to help you create wonderful memories in Hawaii. We look forward to welcoming you again.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。スリースターでの船上からの眺めもお楽しみ頂けました様で大変嬉しく思います。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 窓際席またはプライベート席確約!3スター(ロブスター&ステーキ) |
| Attended as: | Families with Young Children |
| Posted on: | 2024/11/02 |
| Activity Date: | 2024/10/10 |
Reviewed by: おじさん
I made a reservation for this day thinking it would be great to see the Hilton fireworks. Before boarding, we were welcomed with a show.
Once we boarded and were shown to our seats... I had the impression that in Japan, it's common for two people to sit facing each other, but we were seated side by side instead. I thought it was a considerate arrangement to make conversation easier, but it felt a bit awkward. In front of us were a child and their father seated in the same manner. Next to us was a Japanese couple seated facing each other... I was a bit confused about the seating arrangement.
Before I knew it, we set sail!! The sun gradually began to set.
The food was served in order after we departed. Honestly, there was quite a wait. We had salad, rice, yakisoba, sautéed swordfish, miso grilled chicken, and the main dish, roast beef. The taste was decent. Personally, I found the roast beef a bit too rare for my liking...
While the food was just okay, I really felt the hospitality from the dancers and staff. The show was a lot of fun, and the staff also showcased their dancing skills!! It was a bit strange, but it really got everyone excited!!
Finally, we returned to port after watching the Hilton fireworks. There were various ups and downs, but in the end, it was a very enjoyable time!!
どうせならヒルトンの花火をと思いこの日に予約しました。
乗船前には歓迎のショーでお出迎えしてくださいました。
いざ乗船し席に案内されると・・・・
通常日本では2名だと、向かい合わせが一般的と認識してましたが、隣合わせに・・・会話しやすいようにとの気遣いと思うようにしましたが、違和感はありました。そして前にはお子さんとお父さんが同じように隣り合わせに。
そしてまた隣は日本人のカップルが向かい合わせに・・・なんだかどういう席の割り振りやら・・・
そうこうしている間に出航!!
徐々に日が沈み。サンセット!
料理は、出航してから順番に案内されます。正直、結構待ちます。
サラダ、ライス、焼きそば、カジキマグロのソテー、みそ焼きチキン、そしてメイン(?)のローストビーフ。
味は、そこそこおいしかったです。ローストビーフは自分的には少し生っぽくて・・・ダメでした。
ま、料理はそんな感じでしたが、ダンサーやスタッフの皆さんのおもてなしはすごく感じました。
とても楽しいショー、そしてスタッフも負けずとダンスを披露!!これがなんだか微妙なんですが、とても盛り上がりました!!
そしてヒルトンの花火をみて帰港。
いろいろありましたが、終わってみたらとても楽しいひと時でした!!
Thank you very much for joining our cruise. We are delighted to hear that you enjoyed the beautiful sunset in Hawaii, as well as the night view of Waikiki and the fireworks at Hilton. We hope to see you again soon. All of our staff are looking forward to your visit.
この度は私共のクルーズにお越し頂き誠に有難うございました。ハワイの素敵なサンセットそして、ワイキキの夜景とヒルトンの花火もお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Friends |
| Posted on: | 2024/10/31 |
| Activity Date: | 2024/10/25 |
Reviewed by: Eric T.
Celebrating my wife's birthday on the Star of Honolulu! It was organized from the time we were picked up at our hotel by bus to being seated at our reserved table. The ship is divided by what package you purchase (excellent idea). We got a chance to watch fireworks from the Hilton Hawaiian Hotel beach. But was wonderful was the breezes off the ocean in addition to the wonderful sunset while you have your meal. Your meal is brought to your table by the fantastic wait staff. Live music is performed while dining. Later, there is a hula/chaka show. Before you know it, the night is over. My wife received a special birthday cake that was light as a feather and delicious. We ended our stay in Oahu with this dinner cruise. Best time spent. Would do it again just for the sunsets.
| Rating: | |
|---|---|
| Packages: | Casual Star Dinner: 3-Course Crab Leg, Steak & BBQ Chicken & One MaiTai Cocktail |
| Attended as: | Couples |
| Posted on: | 2024/10/28 |
| Activity Date: | 2024/10/25 |
Reviewed by: @@
Buffet: Simply put, it’s not good. They advertise roast beef, but it’s just tough. I was astonished that they would serve this quality of food for this price. I think it’s better to buy prepared food at ABC Store.
Staff: I believe it’s just a lack of training, but the quality of guidance and service is not good. The waiter was unfriendly, and after disembarking, there was no greeting or farewell atmosphere; it felt like they were just rushing us off the ship and onto the bus.
Show: They are desperately trying to hype things up. Despite that, the singing isn’t good; it felt like they were just trying to create an atmosphere of excitement by getting everyone to dance. At the end, they called out someone celebrating a birthday, but the surrounding atmosphere was filled with a sense of “???” which made it quite awkward.
Tour Company: They are just replying with template responses to experience posts, so I don’t think there will be any dramatic improvements in the future. They write things like “to strengthen customer service,” but I doubt it will get better.
Sunset: It looks great for photos from the ship. I think it’s better to take proper shots with a DSLR or something similar.
Fireworks: It’s nice that you can see them from the ship. Since people start reserving spots fairly early, it’s better to secure a place for the fireworks rather than watching the meal or show.
Overall: If you’re going to spend this much, I think it’s better to choose another restaurant or upgrade your hotel. Unless you absolutely want to see the fireworks from the ship, I don’t think it’s worth participating, especially on a trip to Hawaii.
ビュッフェ:シンプルに美味しくないです。ローストビーフを謳っていますが、とにかく硬い。この金額を出してこのクオリティの料理を出されるのかと呆れるレベルです。普通にABCストアでお惣菜を買った方がマジだと思います。
スタッフ:練度不足なだけとは思いますが案内やサービスの質は良くないです。ウェイターは無愛想、下船後は挨拶もお見送の雰囲気もなくとにかく船から降ろさせてバスに乗せる作業をしている感じでした。
ショー:とにかく盛り上げようと必死。その割に歌は上手くない、とにかく踊らせて盛り上げてる感を何とか作り出したいという感じでした。最後にお誕生日の方が呼ばれていましたが、周りの雰囲気としては「???」という空気感で何とも言えない微妙感満載でした。
ツアー会社:体験談の投稿に関して定型文で返信してるだけなので今後劇的に改善されることは無いと思います。「カスタマーサービス強化のための〜」とか書いてありますが、まあ良くなることは無いでしょう。
サンセット:船上から見るので写真映えはします。一眼レフなどでしっかり撮影した方が良いと思います。
花火:船上から見られるのでそこは良いと思います。ある程度早い時間から場所取りが始まるので食事やショーを観るくらいなら花火を観るための場所取りをして待機しておくくらいの方が良いと思います。
総評:この値段を出すくらいなら他のレストランを選ぶことや宿泊ホテルのグレードを上げる方が良いと思います。絶対に船上からの花火を観たいという人以外はせっかくのハワイ旅行ですので参加するべきでは無いと思います。
Thank you very much for joining our cruise. We sincerely apologize that the meals did not meet your expectations and that we fell short in the quality of customer service. We are very pleased to hear that you enjoyed the sunset and fireworks. Thank you for your feedback; we will take this opportunity to strive for continuous improvement.
この度は私共のクルーズにお越し頂き誠に有難うございました。お食事がお口に合わなかったこと, そしてカスタマーサービスの質をご期待に添えず、申し訳ありませんでした。サンセットと花火のほうはお楽しみいただいた様子で大変嬉しく存じます。今回のお声を有難うございます、これを機会に常に改善できるよう心がけていきたいと思っております。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2024/10/27 |
| Activity Date: | 2024/10/25 |
Reviewed by: lloyd@tacklentravel
I capped off our 20th wedding anniversary with this Sunset Cruise. My wife and I were tremendously pleased with everything from start to finish. From the greetings to fireworks everything was on point. The food was delicious and the wait staff was impeccable. The live jazz music was great. I recommend you get the luxury experience with all the options. We enjoyed the 5 star treatment. It was classy and sophisticated. This will be a very memorable experience.
| Rating: | |
|---|---|
| Packages: | Signature Nova Five Star Sunset Dinner & Jazz Cruise with Friday Fireworks |
| Attended as: | Couples |
| Posted on: | 2024/10/26 |
| Activity Date: | 2024/10/04 |
Reviewed by: 二郎
The staff's service was very good! The food was a bit off for Japanese people, and the only thing I liked was the fruit; the rest didn't suit my taste!
The fireworks were farther away than I expected, and I thought it would be nice to see them from the beach! I wouldn't recommend making a reservation if there were no fireworks!
スタッフさんの対応はとても良かったです!
ご飯が日本人の人には微妙で良かったのがフルーツぐらいであとは合いませんでした!
花火も思ったより遠くてビーチからでもいいなと思いました!
花火がなかったら予約オススメしません!
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the dining experience on the Pacific Star and the night view from the ship, despite the disappointment with the Hilton fireworks. We hope to see you again on a different course next time. All of our staff look forward to welcoming you.
この度は私共のクルーズにお越し頂き誠に有難うございました。パシフィックスターでのお食事そして、ヒルトンの花火が残念ですが、クルーズと船上からの夜景はお楽しみ頂けました様で大変嬉しく思います。次回は是非違うコースでお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2024/10/26 |
| Activity Date: | 2024/10/25 |
Reviewed by: ちょうしくるーにー
This was my second time attending, after participating before the pandemic. Previously, there was a dance at the end where all the participants joined in. That was fun in its own way, but this time, the final hula dance show was also great. I happened to have a seat right in front of the main stage, so I was able to enjoy the best show up close.
以前はコロナ前の参加。今回が2回目です。以前は最後に参加者一体となったダンスがありました。これはこれで楽しかったのですが、今回の最後のフラダンスショーもよかったです。たまたまメインステージの真前の席でしたので、近くで最高のショーを楽しめました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed our cruise during your second trip to Hawaii. We hope to see you again. All of our staff are looking forward to your next visit.
この度は私共のクルーズにお越し頂き誠に有難うございました。ハワイ旅行今回で2回目として私共のクルーズをお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【9月末まで割引中!】3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2024/10/26 |
| Activity Date: | 2024/09/30 |
Reviewed by: ふじ
I participated in a cruise for the first time.
It was sunny, and there were a lot of people on board, so I was sweating until we set sail.
Watching the sunset from the stern was the best memory.
I also got to see traditional Hawaiian dances, which made me very satisfied.
初めてクルージングに参加
日当たりがよく、船内にたくさんの人がいるため、出航までは汗をかいた
サンセットを船尾で見れ、最高の思い出になった
ハワイ独自の文化の踊りも見れ、大満足だった
Thank you very much for joining our cruise for the first time. We are very pleased to hear that you enjoyed the beautiful sunset in Hawaii and the views from the ship. We hope to see you again soon. All of our staff are looking forward to your next visit.
この度は私共のクルーズに初めてお越し頂き誠に有難うございました。ハワイの素敵なサンセットや船からの景色をお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 窓際席またはプライベート席確約!3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2024/10/26 |
| Activity Date: | 2024/10/03 |
Reviewed by: めありー
The plan with transportation to the hotel was reassuring. We were able to see a beautiful sunset and took many great photos. The hula show was wonderful, and I was a bit surprised that the ladies serving drinks also participated in the show.
ホテルまでの送迎付きのプランで安心でした。
サンセットもきれいに見ることができ、たくさん良い写真が取れました。
フラのショーも素敵でしたが飲み物をサーブしてたお姉さんたちも
ショーに参加していてちょっとびっくりしました。
Thank you very much for joining our cruise. We are very pleased to hear that you were able to relax during your time with us. It was great that you could also enjoy a wonderful sunset. Please do come again. All of our staff are looking forward to welcoming you back.
この度は私共のクルーズにお越し頂き誠に有難うございました。私共のクルーズでリラックスしたお時間をお過ごし頂けました様で大変嬉しく思います。素敵なサンセットも見れて良かったですね 是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 完売御礼【8/1~9/30までのVELTRA特別割引】パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2024/10/25 |
| Activity Date: | 2024/08/28 |
Reviewed by: やっちゃん
The Sunset Dinner Cruise, a luxurious 5-star experience, has upgraded its seating options to include window-side choices. The piano performance and live show were dreamy. The optional wine was so good that I wanted to have more, and the time flew by.
サンセット・ディナークルーズ豪華5スターは、更にシートもバージョンアップし窓際をオプション選択ピアノ演奏と生のライブショーは、夢心地でした。
オプションのワインもお替りをしたいぐらいで、あっという間のひと時でした。
Thank you very much for joining our Star of Honolulu dinner cruise. We are delighted to hear that you enjoyed the five-star dining and entertainment. It is an honor for our entire staff to have been able to help create wonderful memories for you in Hawaii. We look forward to welcoming you back again.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。ファイブスターでのお食事とエンターテインメントもお楽しみ頂けました様で大変嬉しく思います。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【木・金・土曜限定】豪華5スター(プライムテンダーロイン付き5コース) |
| Attended as: | Couples |
| Posted on: | 2024/10/24 |
| Activity Date: | 2024/09/21 |
Reviewed by: Kara
Food was delicious, creds to the chefs! The firework show as well was awesome.
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2024/10/23 |
| Activity Date: | 2024/09/13 |
Reviewed by: ももりん
On the last day of my trip, I wanted to feel a bit luxurious and wrap up my enjoyable memories. As expected from 5STAR! The course dinner was very delicious (^.^). The sunset and the lights of Waikiki from the sea were as beautiful as jewels! The stylish atmosphere with jazz will surely create unforgettable memories with my loved ones.
旅の最終日にちょっとリッチな気分で楽しい思い出の締めくくり。
さすが5STAR!コースディナーの味もとても美味しくいただきました(^.^)
サンセットも海上から見るワイキキの灯も宝石みたいなキレイさ!
JAZZでオシャレな雰囲気は大切な方との生涯忘れられない思い出になると思います。
Thank you very much for joining our Star of Honolulu dinner cruise. We are delighted to hear that you enjoyed the five-star dining and entertainment. It is an honor for our staff to have been able to assist you in creating wonderful memories in Hawaii. We look forward to welcoming you back again.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。ファイブスターでのお食事とエンターテインメントもお楽しみ頂けました様で大変嬉しく思います。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【木・金・土曜限定】豪華5スター(プライムテンダーロイン付き5コース) |
| Attended as: | Friends |
| Posted on: | 2024/10/21 |
| Activity Date: | 2024/10/17 |
Reviewed by: だふお
I experienced a sunset cruise for the first time on my seventh trip to Hawaii! The food, the show, the staff's service, and above all, the view of Waikiki and the sunset from the sea were amazing! I will definitely participate again next time!
7回めのハワイで初めてサンセットクルーズを体験しました!
お料理、ショー、スタッフの方の対応、そして何より海から見るワイキキの街、サンセット、最高でした!
次回も必ず参加します!
Thank you very much for joining our Star of Honolulu dinner cruise for the first time. We are very pleased to hear that you enjoyed your meal at Three Star and the night view and sunset of Waikiki. Our entire staff is honored to have been able to help you create wonderful memories in Hawaii. We look forward to welcoming you again.
この度は私共のスターオブホノルル号デイナークルーズに初めてお越し頂き誠に有難うございました。スリースターでのお食事そして、ワイキキの夜景とサンセットもお楽しみ頂けました様で大変嬉しく思います。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【9月末まで割引中!】3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2024/10/20 |
| Activity Date: | 2024/09/24 |
Reviewed by: つーよ
We participated with our two elementary school children (a 6th grader and a 1st grader). We were blessed with great weather and were able to see a wonderful sunset and night view. The food was delicious, and we were satisfied, although it might be a bit too much for the kids. When we took our seats, we received various explanations, but since everything was in English, those who are not good at it might feel a bit confused. However, we could understand what was being said through the atmosphere. The hula show and music were enjoyable as we could watch them at a leisurely pace. I was worried about the kids getting seasick, but there were no problems at all, and we had a great time.
小学生2人(6年生と1年生)と夫婦で参加しました。
天気に恵まれて、素晴らしいサンセットと夜景を見ることができました。
料理も美味しく、満足できましたが子供には少し多いかもしれません。
席に着くと色々な説明を受けますが、全て英語なので苦手な人は少し戸惑うと思います。雰囲気で言っていることは理解できますが。
フラショーや音楽もゆっくり見られるので楽しいです。
子供の船酔いが心配でしたが、全く問題なく楽しめました。
Thank you very much for bringing your family to our Star of Honolulu dinner cruise. We are very pleased to hear that you enjoyed the meal at Three Star and the views and sunset from the ship. We look forward to welcoming you back again.
この度は私共のスターオブホノルル号デイナークルーズにご家族皆様でお越し頂き誠に有難うございました。スリースターでのお食事そして、船上からの眺めとサンセットもお楽しみ頂けました様で大変嬉しく思います。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【9月末まで割引中!】窓際席またはプライベート席確約!3スター(ロブスター&ステーキ) |
| Attended as: | Families with Young Children |
| Posted on: | 2024/10/19 |
| Activity Date: | 2024/09/25 |
Reviewed by: Lisa Wakefield
The cruise was amazing
Food was delicious
My husband was in a mobility scooter and we were told by your company that he could not use it as weighed too
Much so had to hire a wheelchair.
When got on the bus we mentioned it to the star of Honolulu host and she said we did not need to do that. So maybe for any future customers you could check your information first.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Friends |
| Posted on: | 2024/10/19 |
| Activity Date: | 2024/09/24 |
Reviewed by: りえ
Honestly, the food wasn't very good...
It's disappointing, especially since there are so many delicious restaurants in Hawaii...
But there were shows, and the view of Hawaii from the rooftop was a great memory.
If the food had been good, it would have been perfect.
I think once is enough!
ご飯は正直美味しくなかったなあ、、、
ハワイはたくさん美味しいご飯屋さんがあるだけに、残念。。。
でもショーがあったり、屋上からハワイの景色が見れたり思い出としてはとてもいい思い出
これでご飯が美味しかったら最高ですね。
一回で充分かな!
Thank you very much for joining our Star of Honolulu Dinner Cruise. We are sorry to hear that the buffet at Pacific Star did not meet your expectations, but we are very pleased to know that you enjoyed the entertainment and the views from the ship. Our entire staff is honored to have been able to help you create wonderful memories in Hawaii. We hope you will join us again on a different course next time. We look forward to welcoming you back.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。パシフィックスターでのブッフェがお口に合わなかったことが残念でしたが、エンターテインメントそして、船上からの眺め等お楽しみ頂けました様で大変嬉しく思います。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。次回は是非違うコースでお越し下さい。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families with Young Children |
| Posted on: | 2024/10/19 |
| Activity Date: | 2024/09/25 |
Tips and suggestions
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If it's your first time in Hawaii, I definitely recommend including it in your schedule. It will be the best memory.