Oahu
Lovely cruise. Drinking champagne while watching a pair of humpback whales who just happened to show up "perform". The sunset was also nice. The staff and crew were fine and on time.
It was a great experience. I would like to do it again. great staff on board very well organised , and the show was amazing, good to see that great atmosphere. Thank you so much to give us that great night we will remember my 50th birthday.
I participated in the lunch package from the Ko Olina area. There were few participants from Ko Olina, just two groups including us. However, we were warmly welcomed by a large bus. The buffet was more delicious and varied than I expected, but while we were away from our seats to see the whales, we couldn't access the food area anymore. It seems better to keep your seat before getting up. We were able to see quite a few whales! I couldn't take many photos, but I would love to participate again.
ランチ付をコオリナ地区から参加しました。
コオリナからの参加者は少なく私達をふくめ二組でした。しかし、大型バスで丁寧にお迎えきました。
そして、ビュッフェは予想よりは美味しいく種類豊富、しかし、クジラ見に席離れている間に料理のスペースは入れなくなりました。
席立つ前にキープした方が良さそうです。
肝心クジラは結構みれました‼写真には中々撮れなかったけど。また、参加したいです。
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして、誠にありがとうございます。また、ハワイにお越しの際には、是非ご乗船頂けます様、スタッフ一同心よりお待ち申しあげます。
It was advertised that if you couldn't see anything, the next time would be free. Although it was within one season... Occasionally, there were announcements about what could be seen in the direction of a certain time, but the atmosphere among the passengers was quite dull, thinking it might not be possible to see anything, or that it might be a lie. However, by chance, I was able to see just the tail of a whale! My husband said he saw it from the back. I never expected to see it so close to the hotels in Honolulu. Still, since most people couldn't see anything, they announced that the next time would be free. I didn't order food, but when I asked for coffee, refills were free. It's cold during this season, so a windproof jacket is necessary. I was also wearing several long sleeves underneath.
見れなかったら次回無料というフレコミでした。1シーズン内ではありますが・・
たまに〇時の方向に何が見えるとかのアナウンスがあるのですが、見れなそう~、ウソなんじゃない~、と乗客一同ダルダルな雰囲気でしたが
偶然にもくじらのしっぽだけを見れました!主人は背中の方から見れたそうです。
まさかホノルルのホテル群が間近にある海で見られるとは思いもしませんでした。
それでも殆どの方は見れなかったので、次回無料のアナウンスになっていました。
ご飯はオーダーしませんでしたがコーヒーを頼んだところ、レフィルは無料でした。
この季節は寒いので風を通さない上着が必要です。下にも何枚も長袖を着ていました。
Thank you very much for joining our cruise.
You can observe whales just outside Waikiki and Aloha Tower.
On certain days, you may encounter very active whales, and you can see their spectacular jumps.
It's unfortunate that it turned into a rain check, but please do come back and challenge it again.
All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
ワイキキやアロハタワーを出てすぐの所で鯨が観測できます。
日によってはとてもアクティブな鯨に遭遇する事ができ、鯨の豪快なジャンプなども見られます。
レインチェックになってしまったのは残念ですが、是非またチャレンジしにいらして下さい。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
The food was delicious, and I wanted to eat more. I also enjoyed the flower lei class. I would like to participate again.
食事がおいしく、もっとたくさん食べたかったです。
フラワーレイの教室も楽しめました。
また参加したいです。
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed the lei-making class.
All of our staff looks forward to welcoming you again.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
レイメイキングのクラスもお楽しみいただけました様で大変嬉しく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
You can enjoy sailing until sunset in the best location. However, while we were surrounded by lively foreigners enjoying the party atmosphere with Mai Tais, our family, being quiet Japanese, couldn't quite get into the mood... But after disembarking, we had all been holding it in, so everyone headed straight to the restroom at the Sheraton Hotel.
最高のロケーションで夕日が沈むまでのセイリングを満喫できます。
ただ、マイタイを飲みながらパーティー気分でノリノリの外国人の中で、無口な日本人の私たち家族はずっと雰囲気に乗り切れないままでしたが・・でも下船後はトイレを我慢していたので、全員がシェラトンホテルのトイレに直行でした。
We had a wonderful time, very entertaining! Would recommend to others.
this was a great surprise for my mum....getting to see the whales out in the ocean was such a surprise. the breakfast buffet was amazing and the scrambled eggs are amazing. we saw dolphins as well...and the cruise was so smooth. this will definitely be a memory that myself as well as my mum and kids will never forget
It was exactly as I imagined seeing the whales. I was able to see them spouting water, diving with their backs showing, and their tails. The boat was anchored at the whale watching point, so the kids got a bit bored along the way. Since it was just a little extra to add breakfast when ordering a juice, I thought it might be nice to book the breakfast plan next time.
想像通りのクジラの見え方でした。潮を吹いているところ(潮のみ)、背中から潜って尾ひれが見えるところ、を見られました。クジラのいるポイントで船が泊まっているので、子供は途中で飽きてしまいました。ジュース単品代金にちょっと追加するだけで朝食付きとなったので、次回は朝食付きプランで申し込んでもいいかなと思いました。
Thank you very much for boarding with us. We, the staff, sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船、誠にありがとうございます。また、ハワイにお越しの際にはご乗船頂けます様、スタッフ一同、心よりお待ち申し上げます。
We participated as a couple. It was a very large ship, and we boarded with many foreign guests. For breakfast, soy sauce was provided, which made us feel that consideration was given to Japanese guests. During our last visit to Hawaii, I heard that whales can be seen in January, so I signed up and was able to see live whales. I was moved by the large tail of the mother whale and the small tail of the baby whale. Next time, I plan to bring binoculars to enjoy the experience even more!
夫婦で参加しました。とても大きな船で、多くの外人客とともに乗船しました。朝食には醤油が用意され、日本人に配慮されていることを感じました。前回ハワイ訪問時、1月はクジラが見れるとのことで参加を申しみ、なまクジラを拝見出来ました。親子クジラの大きな尻尾と小さな尻尾には感動する覚えました。次回はオペラグラスを用意して、見学したいと思います!
Thank you very much for boarding the Star of Honolulu. If you have another opportunity, please do challenge yourself again! We look forward to your next visit.
Reservation Department
この度はスターオブホノルル号にご乗船頂き、誠に有難うございました。
またの機会がございましたら是非またチャレンジしてみてください!
皆様のまたのお越しをお待ち申し上げております。
予約課
We participated as a couple. We enjoyed views of Waikiki Beach and Diamond Head from the nearby sea, and we witnessed the most beautiful sunset while sipping delicious Mai Tais! However, the experience before boarding and after disembarking was the worst. The meeting place was unclear, and it was hard to identify who the staff member was. There was no guidance even after the meeting time had passed. After guessing and asking around, we finally figured it out. The pre-boarding instructions were only in fast-paced English, making them almost impossible to understand. We were also forced to take photos before boarding. Upon disembarking, we were made to line up to buy those photos, and my wife, who needed to use the restroom, was left frustrated. The event itself was very enjoyable, but I think I would prefer a different yacht next time.
夫婦で参加しました。ワイキキビーチやダイヤモンドヘッドを近くの海から眺め、また最高の日没を拝め、おいしいマイタイを頂戴しました!が、乗船前、下船後が最低でした。集合場所はあいまい。誰が担当者か分からず。集合時間が過ぎても案内がなく。見当をつけて声をかけてようやく判明。乗船前の説明は早口の英語のみでほとんど理解不能。乗船前には強制的に写真撮影。下船時にはその写真を売りつけるために並ばされ、トイレに行きたい家内は顔をシロクロ。イベントそのものはたいへん楽しいですが、次回は別のヨットにしたいと思います。
Thank you for using our services.
However, I sincerely apologize for the unpleasant experience you had with our local staff.
I have promptly shared your feedback with the operating company.
Based on your valuable experience, we will strive to provide even more satisfactory services in the future, so we appreciate your continued support.
VELTRA Customer Support Team
この度はご利用いただきまして、ありがとうございます。
しかしながら、現地の対応でご不快な思いをさせてしまいましたこと、心よりお詫び申し上げます。
今回の内容を早速催行会社へ共有させていただきました。
お客様からの貴重な体験談を元に、更にご満足いただけるサービスを提供出来るよう努めて参りますので今後ともよろしくお願いします。
VELTRAカスタマーサポートチーム
I went to Hawaii with my parents for my brother's wedding. There were no other Japanese people besides us. However, the scenery was amazing. This time, we will be on our honeymoon. I will definitely return.
弟の結婚式でハワイに行ったときに親と一緒にいきました。私たち以外日本人はいなかったです。
でも、景色は最高でした>>
また今回はハネムーンできます。
リピーターします。
We participated as a family of three. The food was delicious, and the show and the group dance were very enjoyable, but... the seats were just too cramped. With someone sitting next to you, it was hard to get up, and when the food and drinks were brought out, there wasn't enough space on the table, so we had to eat quickly, which felt a bit uncomfortable. I wish there was a little more room between the seats in front, behind, and on the sides.
家族3人で参加しました。
お料理もおいしく、ショーや全員参加のダンスもとても楽しかったのですが・・
とにかく席が狭すぎて、隣の人がいると席も立てず、お料理やドリンクが運ばれてくるのですがテーブルにのらないので急いで食べたりと少々窮屈でした。
もう少し、前後左右、席に余裕があるといいなぁと思いました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the meals and the shows.
Regarding the seating arrangement, I will translate the comments we received from you and forward them to the manager, which will help us improve future cruises.
Thank you for your valuable feedback. All of our staff are looking forward to welcoming you again.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
お食事やショーをお楽しみいただけました様で大変嬉しく思います。
席の配置につきましては、担当のマネージャーにいただきましたコメントを英訳の上転送させていただき、今後のクルーズ改善に役立たせていただきます。
貴重なご意見有難うございました。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
We had a great time on the Waikiki Trolley! It was nice to see all the lights and not have to worry about being the driver. The staff was very helpful and courteous too.
Thank you for your review. We are glad to hear that you got to enjoy the lights with us. We hope to see you again on our other tours and events. Aloha!
We enjoyed the views and the hospitality of the crew! So do it again next trip!
I was able to see whales. Although I couldn't see the whole whale, as they were mostly spouting water or just showing their tails, I was glad to see them multiple times during the cruise. The food was also delicious. There were hardly any Japanese passengers, and the detailed explanations were only in English, but there were Japanese menus and announcements, so it was manageable.
くじら見えました。潮噴いてたり尻尾だけだったりと、なかなか全体は見えませんでしたがクルーズ中何度も見ることができて良かったです。
ご飯もおいしかったです。
乗客にも日本人はほとんどいなくて、細かい説明は英語のみでしたが、日本語メニューやアナウンスもあったので、それなりに大丈夫でした。
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed seeing the whales, even just a little. All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
少しでも鯨の姿をお楽しみいただけました様で大変嬉しく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
At first, I was worried about whether I would be able to see anything, but I encountered a family of whales and was able to see them spouting multiple times while staying alongside them. I didn't get too seasick and had a great time. A tip for not missing the whales is to stay close to the naturalist! The view of the buildings in Honolulu from the sea is also very beautiful. ☻
最初は見られるかどうか不安でしたが、ファミリーに遭遇できて、ずっと並走して、なんども潮吹など見ることができました。
船酔いもあまりせず、楽しめました。
ホエールを逃さず見るコツは、ナチュラリストの近くにいる事!
海側からみるホノルルのビルもとっても綺麗です☻
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the whales without any seasickness. Being close to the naturalist is a great idea! I believe that will enhance your experience without missing anything! All of our staff is looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
船酔いもなく、鯨をお楽しみいただけました様で大変嬉しく思います。
ナチュラリストの近くにいるというのはとっても良いアイデアですね!それなら見逃す事なくお楽しみいただけると思います!
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
I was looking forward to seeing whales, but I couldn't spot any. However, I did discover three mantas! I enjoyed a lovely morning cruise.
クジラ楽しみに行きましたが見れませんでした。しかし、マンタ三匹を発見!そして、朝の気持ち良いクルーズ、楽しめました。
Thank you very much for participating in our cruise. We are very sorry that you were unable to enjoy the whales, but it was very lucky that you were able to see the manta rays! Please come back to search for whales again! All of our staff are looking forward to welcoming you.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。鯨をお楽しみいただけなかったのは大変残念ですが、マンタが見られたのはとてもラッキーでしたね!
また是非鯨を探しにいらしてください!
スタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
Drinking a Mai Tai while watching the wonderful sunset from off Waikiki. It feels amazing! I want to experience it again.
ワイキキ沖から素晴らしい夕陽を見ながらマイタイを飲む。
サイコーな気分です!また体感したいと思っています。
We had a fantastic time and a great meal. The entertainment was also great. I would recommend this to anyone - couples or famalies.
I really enjoyed the cruise. They started on time and I didn't have any issues confirming my seat through this website. I was on their list promptly. It lasts roughly two hours and the first 15 minutes generally consists of a safety briefing before everyone gets started. The crew was very informative and they allowed you to fully walk the boat as well as take pictures while you are stirring the boat. The sunset itself was beautiful and we happen to catch a few whales while out there. Overall it was well worth the experience. It's definitely a little pricy however if you are looking for a good cruise, this should definitely be something you consider.
It was an experience that you can't have in Japan.
The entertainment-filled service from all the staff was wonderful.
Although it was a bit more expensive due to the weak yen, I was satisfied with the cost performance.
日本では味わえない体験でした。
スタッフ全員のエンタ-ティメントあふれる接客が素晴らしかったです。
円安で少し高くなってしまいましたが、コスパも満足です。
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed the service provided by our staff. We look forward to welcoming you again.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
スタッフのサービスをお楽しみ頂けました様で大変うれしく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
We got a free shuttle bus from Waikiki but arrived in the harbor an hour earlier. I don't know why the driver pick us so early. We just stayed in the harbor and took pictures of us to kill the time. After we had done the tour, we needed to go back to the hotel by ourselves by using the city bus.
Hospitality, food, drink and music were all good! If you are lucky, you can see whales during winter. (We couldn't see them.) Besides that, the sunset was beautiful and hilarious.
We suggest that you had better to bring sweater, jacket or whatever you like to wear in December and January as it is chilly and windy. Overall, we highly recommend you join this tour if you have enough time in Waikiki. If you don't expect too much, then this cruise is for you. The ship was small but it was okay for us to enjoy having dinner and seeing the sunset.
It was windy and chilly because we joined this tour in the end of December. We thought Hawaii is hot even in winter but it wasn't. Early morning and evening was chilly. Jackets or sweaters are must! My dad felt bad as he wore short sleeves and short pants. I saw some people had sea sick. Some of them were lying on the chair and did nothing. One of the staffs take them and told them to breathe a fresh air. I realized staffs were considerate and generous. Besides, food was good. They had six dishes, which were teriyaki chicken, white rice, broccoli with beef, vegetable burritos, macaroni salad, and cookies. Everything was fine.I think teriyaki chicken was the best. Most of the dishes were cooked with vegetables so everybody can enjoy having dinner. However, the dinner would be better if all the food was hot until we started to eat.
Overall, We highly recommend you take long sleeves if you will join the cruise in winter. The sunset was beautiful and was the last time to see in 2014.(We're suppose to join the cruise on 30th but it was cancelled due to a bad weather. So, we did it the following day instead.) I guess all generations can enjoy this cruising!
Great time. Crew was fun and enjoyed the beverages and sunset. Would definitely do again.
My wife and I purchased the tickets last minute, and we had a great time. We took the sunset cruise, and it was truly amazing to watch sunset on the sea. They had great music along with the ride on the way, they serve nice cocktail, the crew were in good control of the cruise and friendly.
Note that some people got motion sick since we had waves on the sea. Take warm jacket if you decide to watch sunset as it gets cold and windy after sunset.
The boat was in nice condition, the crew was fun and friendly, told us about the safety and service when we came onboard. Drinks were great and the view of the fireworks were impressive. Smoth ride and a beautiful evening.... could have been more seats outside. Strongly recommend it if you want a cosy and romantic night. Bring warm clothes. :)
Great staff, beautiful scenery, we even saw a whale breech! Highly recommend this cruise!
This was overall very very disappointing. We went on this tour on Christmas eve with our young family, our daughter was excited to go on one of the trolleys and sing Christmas carols, as she had seen them drive along Waikiki. Firstly there was no trolley, but a double decker bus. The driver explained at the outset that because they had changed to a bus, he would not be able to sing or talk along the way. It was promoted as 90 minute trip, but it was actually 45 minutes in total. The lights indeed were lovely but the experience was disappointing
Aloha BJAM,
Thank you very much for taking the time to share your experience. Due to the overwhelming popularity of our Honolulu City Lights program, we did make a last minute substitution from trolleys to double deckers, allowing more people to enjoy the beauty of our city lit up for the holiday season. The 90-minute experience includes time to get off and enjoy Honolulu Hale, the rides, booths, and festivities.
We understand your disappointment at the loss of Christmas cheer this change created for your daughter and your family. Your feedback is valuable to us and we will continue improving this experience for 2015 using the information you have passed along helping us give you both the holiday spirit and the aloha spirit that make your holidays full of joy.
We had a great time on the sunset fireworks cruise. We had a friendly crew and the food was pretty good. I would definitely recommend this cruise.