Page 45) Things to Do in Oahu in 2026 – Tours & Activities | HawaiiActivities.com

All Reviews for Downtown Honolulu in Oahu

Overall Rating

4.16 4.16 / 5

Reviews

2100 reviews

Star of Honolulu Vow Renewal & Sunset Dinner Cruise with Live Entertainment

Outstanding! Vow renewal!

Reviewed by: Jody

I surprised my husband with the 5 star vow renewal cruise. The experience from the time John arrived with the limousine at our hotel, to the dinner cruise and back was simply amazing! Incredibly romantic! The dinner was so good and our server, Jeanette, was as professional as she was personable. My husband was speachless, but he did say yes to marrying me again.

Helpful
Rating:
Packages: Vow Renewal & Five Star Luxury Package
Attended as: Couples
Posted on: 2016/09/26
Activity Date: 2016/09/21

【冬季限定!1/3~3/21】ホエールウォッチ スターオブホノルル号 1500名乗船可能なハワイ最大のクルーズ船!軽食&ドリンク付き<ワイキキ送迎可>

Not encountered. 遭遇ならず

Reviewed by: きのこ

We used this service with our family during the New Year. Unfortunately, we didn't encounter any whales during our trip, so it ended up being just a regular cruise. It's something that can't be helped, but it might be tough for those who can't accept that. The kids were quite disappointed. I wish we had explained beforehand that "there might be times when we won't see any whales."

正月に家族で利用しました。私たちが参加した時は鯨に遭遇出来ませんでした。よってただのクルージングに。こればかりは仕方ないですね。って気持ちで参加できる方でないと厳しいかも。子供たちは結構ガッカリしてました。事前に「クジラには逢えない場合もあるからね」と説明しておけばよかったと、思いました。

Reply from activity provider

Thank you very much for participating in our whale watch cruise. We are very sorry that you were unable to observe any whales. The next season will begin on December 15th. If you have the chance, please come back and try again. All of our staff are looking forward to welcoming you.

Star of Honolulu

私共のホエールウォッチクルーズにご参加頂き、誠に有難うございました。
クジラを観測いただけなかった事、大変残念に思います。
また、次のシーズンが12月15日から始まります。
チャンスがあればまたチャレンジしにいらして下さい。
スタッフ一同お待ち申し上げております。

スターオブホノルル

Translated by OpenAI
Show original Translate
Helpful
Rating:
Attended as: Families
Posted on: 2016/09/24

Star of Honolulu Sunset Dinner Cruise – 5-Course Steak & Lobster Menu, Polynesian Show & Live Music

EASE OF USE WITH FABULOUS SERVICE

Reviewed by: John Masselli

I was able to organize, finalize & make changes for a group of 35 people along the way through Veltra, doing so from some 5,000 miles away from the venue! The Veltra process, from beginning to end went so smoothly & without problem that I had to pinch myself several times during it, just to make sure that it wasn't a dream! ANYONE wishing to make plans for a special & successful event shouldn't think twice about the success that will come in using Veltra!

Helpful
Rating:
Attended as: Friends
Posted on: 2016/09/23
Activity Date: 2016/09/19

サンセット・カクテルクルーズ マジェスティック号 3階建ての大型クルーズ船でダイヤモンドヘッドなどのパノラマビュー!ウェルカムドリンク付<アロハタワー発>

Rainbows and fireworks!! 虹も花火も!!

Reviewed by: Rumi

I think you'll definitely get a sense of being abroad, as there are many non-Japanese guests. The weather wasn't great on the day we boarded, but once we got a little further out, the clouds cleared and we were able to see the blue sky. We also got to see a big rainbow, and I couldn't help but rush out to the deck from inside the ship, laughing.

On Friday, we were able to see the fireworks from the Hilton Hotel, so at the time the fireworks started, we went up to the third floor and had the best seats to watch them! They turned off the lights on the ship, making it very easy to see! All the staff were wonderful, and we had an incredibly fun time!

I didn't find the ship's rocking to be bothersome, and the buffet food was delicious. If you're looking to enjoy a slightly different night, I definitely recommend this cruise!

お客様は日本人以外も多く、海外に来ている感は十分に味わえるかと思います。
乗船した当日はあまり天候が良くなかったのですが、それでも少し沖に出ると雲が切れて青空を見る事が出来ました。
また大きな虹を見る事が出来て、思わず船内から甲板に飛び出していました笑
金曜日はヒルトンホテルの花火を見る事が出来るので、花火が上がる時間には3階に上がり、特等席で見ました!!船の明かりを消してくれたので、とても見やすかったです!!
スタッフの方もみなさん良い方ばかりで、とってもとっても楽しかったです!
船の揺れもそこまで気にならなかったし、ブッフェのお料理も美味しかったです。
ちょっと違う夜を楽しんでみたい方には、是非このクルーズをオススメします!!

Translated by OpenAI
Show original Translate
Helpful 1
Rating:
Packages: ハワイ料理ビュッフェディナー(2019年3月まで)
Attended as: Families
Posted on: 2016/09/22
Activity Date: 2016/09/16

Majestic Sunset Cocktail Lounge Bar Cruise with One Drink & Live Music

Cruise

Reviewed by: Don Ward

Dinner Cruise was awesome. Bus driver on the way was a ass and was nearly punched for being rude to my wife. Told her to be quiet and enjoy the ride. This after he told everyone one the bus we could joke with him because he used to be a shuttle driver.

Everyone on the bus had to drive by the exact same stops twice because he said we didn't know what he was doing.

Whoever scheduled the route didn't know what they were doing it took us nearly 50 minutes to drive around one block If the route would have gone the other way it might have lasted 10 enough said

Reply from activity provider

Warm Aloha Don,

We are happy to hear that you enjoyed the Sunset Dinner on board the Majestic but regret to hear that the bus driver was unprofessional. We did speak with bus company and they sincerely apologize but the bus driver did not mean to offend you in any way.

We hope that your family can return to Hawaii and experience the warmth of Aloha!

VELTRA Customer Support

Helpful
Rating:
Packages: Special Christmas Dinner Cruise
Attended as: Families
Posted on: 2016/09/20
Activity Date: 2016/09/17

Majestic Sunset Cocktail Lounge Bar Cruise with One Drink & Live Music

Boring

Reviewed by: Jenn

This is a definitely a cruise for the older crowd. If you are wanting something upbeat and fun this is not for you. The atmosphere is nice and the fireworks were beautiful but it wasn't what we were expecting or hoping for.

Helpful
Rating:
Packages: Island Buffet & Friday Fireworks Package
Attended as: Couples
Posted on: 2016/09/19
Activity Date: 2016/09/16

Star of Honolulu Sunset Buffet Dinner Cruise & Polynesian Show

Star of Honolulu Sunset Dinner Cruise (from Aloha Tower) / Pacific Star Dinner Buffet

Reviewed by: The Leiths

We would like to thank the staff of veltra for their outstanding services with helping making our dream vacation a reality, we really enjoyed the Dinner Cruise - the staff on the boat were perfect, dinner was delicious, show was very enjoyable!

Thanks Again

Helpful
Rating:
Packages: Pacific Star Dinner Buffet, Polynesian Show & One Cocktail
Attended as: Families
Posted on: 2016/09/10
Activity Date: 2016/08/23

【冬季限定!1/3~3/21】ホエールウォッチ スターオブホノルル号 1500名乗船可能なハワイ最大のクルーズ船!軽食&ドリンク付き<ワイキキ送迎可>

Enjoying the sea breeze since the morning!! (^^) 朝から海の風にあたって!!(^^)

Reviewed by: はなこ

I felt refreshed! The breakfast was a buffet, and I enjoyed it deliciously! After the meal, I went up to the deck, lay down on a chair, and relaxed while feeling the sea breeze—it was the best! I was also able to see whales in the distance! I would like to participate again when I go to Hawaii in the winter!

気分爽快でした!朝食もバイキングでしたが、おいしくいただきました!食後は甲板に上がり、イスに横になり、海風にあたりながらまったり最高でした!クジラも遠目でしたが見ることができました!また冬時期にハワイに行くときは参加したいと思います!

Reply from activity provider

Thank you for boarding. We are very pleased to hear that you enjoyed your experience. Starting December 15, the Whale Watching Cruise will begin! We sincerely look forward to welcoming you aboard when you visit Hawaii.

ご乗船、ありがとうございました。楽しめていただけたご様子で、私どもも大変うれしく思っております。12月15日より、Whale Watching Cruise が、始まります!ハワイにお越しの際には、是非ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。

Translated by OpenAI
Show original Translate
Helpful
Rating:
Packages: ホエールウォッチ+朝食<2020年12月31日まで>
Attended as: Couples
Posted on: 2016/09/08
Activity Date: 2016/01/12

サンセット・カクテルクルーズ マジェスティック号 3階建ての大型クルーズ船でダイヤモンドヘッドなどのパノラマビュー!ウェルカムドリンク付<アロハタワー発>

Fridays with fireworks are fully booked. 花火のある金曜日は満席です

Reviewed by: Kanny

I wanted to see the fireworks from the seaside on Friday, so I participated. The ship was fully booked, and the buffet guests and lobster dinner guests were on the same floor. Buffet guests could quickly grab their food and leave, but those having the lobster dinner had to wait for their meals to be served, which took quite a bit of time.

The ship isn't that large, so even without a window seat, there was plenty of opportunity to see the outside scenery, which was nice. I was told that the window seats were fully booked, so I couldn't request one, but I was lucky enough to have a window seat.

When asked if I would go again, I think I would prefer to go to a restaurant at the Hilton to watch the fireworks instead. I think once is enough for me.

海側から金曜日の花火が見たいと思い、参加しました。船内は満席で、ビュッフェの人とロブスターディナーの人が同じフロアでした。
ビュッフェの人は早く取って、食べて出ていけるのですが、ロブスターディナーの人は料理が運ばれてくるのを待つしかなく・・・結構、時間がかかります。
船はそれほど大きくないので、無理して窓側指定しなくても十分、外の景色が見えて、良い感じでした。うちは窓側が満席ですと言われて指定できなかったんですが、運良く窓側の席でした。
次また行くかと言われると、ヒルトンのレストランに行って、花火を見る方がいいかなと思っています。
1回行けば満足かなと思います。

Translated by OpenAI
Show original Translate
Helpful
Rating:
Packages: ロイヤルサンセットディナー 豪華ステーキ&ロブスター
Attended as: Families
Posted on: 2016/09/05
Activity Date: 2016/08/26

【冬季限定!1/3~3/21】ホエールウォッチ スターオブホノルル号 1500名乗船可能なハワイ最大のクルーズ船!軽食&ドリンク付き<ワイキキ送迎可>

Unable to encounter. 遭遇できず

Reviewed by: ヤマガラ

I participated in the morning whale watching tour. Perhaps due to the cloudy sky, the whales didn't show up. Since I was returning home that day, I couldn't use a rain check. It's unfortunate, but it's nature, so there's nothing to be done. However, as a birdwatching enthusiast, I was relieved to see the rendezvous flight of the white tern from the boat.

午前のホエールウォッチングに参加しました。曇り空のせいか、クジラさんは出てくれませんでした。その日に帰国するので、レインチェックも使えず。自然が相手なのでしかたないのですが、残念でした。バードウォッチングが趣味なので、船上からシロアジサシのランデブー飛翔が見られたのが救いでした。

Reply from activity provider

Thank you very much for participating in our whale watching cruise. We are very sorry that you were unable to see any whales. I wasn't aware of the name "Shiroajisashi," but it's a beautiful photo. The whale season will begin again on December 15th. If you have the opportunity, please come back to search for whales again. All of our staff are looking forward to your next visit.

Star of Honolulu

私共のホエールウォッチングクルーズにご参加頂き、誠に有難うございました。
クジラをご覧いただけなかった事大変残念に思います。
シロアジサシと言う名は存じておりませんでしたが、とても素敵なお写真ですね。
またクジラのシーズンが12月15日から始まります。
機会がありましたら、是非またクジラを探しにいらして下さい。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。

スターオブホノルル

  • シロアジサシのランデブー飛翔

Translated by OpenAI
Show original Translate
Helpful
Rating:
Packages: ホエールウォッチ+朝食<2020年12月31日まで>
Attended as: Couples
Posted on: 2016/09/01
Activity Date: 2016/02/06

Star of Honolulu Sunset Buffet Dinner Cruise & Polynesian Show

Dinner cruise

Reviewed by: Rob

Loved the cruise. The food was good and service was on point. My girlfriend had an allergic reaction to something in food. We were blown away by the response the crew had and they took care of us. Overall we had a great time and plan to do it again in the future.

  • Beautiful view from the top deck

Helpful
Rating:
Packages: Pacific Star Dinner Buffet, Polynesian Show & One Cocktail
Attended as: Couples
Posted on: 2016/08/27
Activity Date: 2016/08/05

Star of Honolulu Sunset Buffet Dinner Cruise & Polynesian Show

Dinner cruise

Reviewed by: Luke

Perfect night! Great cruise ship, the crew was wonderful and entertaining. Also, the food was delicious!

Helpful
Rating:
Packages: Pacific Star Dinner Buffet, Polynesian Show & One Cocktail
Attended as: Couples
Posted on: 2016/08/27
Activity Date: 2016/08/02

サンセット・カクテルクルーズ マジェスティック号 3階建ての大型クルーズ船でダイヤモンドヘッドなどのパノラマビュー!ウェルカムドリンク付<アロハタワー発>

All-you-can-eat Hawaiian cuisine ハワイ風料理を食べ放題

Reviewed by: piro

During pickup, the tour guide did not hold a sign, which caused confusion as I couldn't identify the vehicle. Another company's guide helped me, so I boarded just in time for departure. As usual, we took photos immediately upon arrival and were billed later. Despite being a buffet, the menu was unusually limited. It was difficult to order drinks. It was terrible.

ピックアップの時、ツアー担当者が看板を手に持たず、どの車かわからず困惑。他社のガイドさんが教えてくれたので、出発ぎりぎりに乗車。お決まりの到着すぐに写真撮影し後から請求。ブッフェなのに異常に少ないメニュー。飲み物をオーダーしにくい。ひどかった

Translated by OpenAI
Show original Translate
Helpful 1
Rating:
Packages: ハワイ料理ビュッフェディナー(2019年3月まで)
Attended as: Families
Posted on: 2016/08/21
Activity Date: 2016/07/26

Majestic Sunset Cocktail Lounge Bar Cruise with One Drink & Live Music

A Taste of Something Different

Reviewed by: Randall F.

This was my first time doing anything like this, and I have to say, it defied my expectations in a good way. I had prepared myself for something flashy—bordering on gaudy, even—but what I got was something casual and relaxing, yet still elegant. There were no forced performances or over-the-top dramatizations, just a well-prepared dinner, prompt service and outstanding views. In a word, the whole experience felt genuine. It didn't feel pre-packaged or manufactured. I highly recommend it, especially for a group.

Helpful
Rating:
Attended as: Friends
Posted on: 2016/08/20

Majestic Sunset Cocktail Lounge Bar Cruise with One Drink & Live Music

Wonderful Dinner Cruise

Reviewed by: mcavalheiro

What a wonderful evening!
The boat is very elegant and has three decks with excellent viewing areas. The large windows are a plus, no matter where you are seated you will get a great view of Waikiki. My favorite part was the lounge area on the second deck, after dinner we enjoyed some cocktails listening to great Hawaiian Jazz music. The transportation was punctual and the staff is very friendly. The dinner buffet is good and there are options for everyone.
I had a really nice time with my friends at the Majestic, I would definitely recommend it for everybody.

Helpful
Rating:
Attended as: Friends
Posted on: 2016/08/20

Star of Honolulu Sunset Dinner Cruise – 5-Course Steak & Lobster Menu, Polynesian Show & Live Music

Star of Honolulu sunset dinner cruise

Reviewed by: Elvie

My family and I enjoyed it so much we can't wait to do it again!

Helpful
Rating:
Attended as: Families with Young Children
Posted on: 2016/08/16
Activity Date: 2016/07/18

Star of Honolulu Sunset Dinner Cruise – 5-Course Steak & Lobster Menu, Polynesian Show & Live Music

Awesome Time!

Reviewed by: Carmen

Had an awesome time, food was good, entertainment was good....would do it again in a heartbeat! I would recommend this cruise to everyone whose going to be in honolulu.

Helpful
Rating:
Packages: Standard Package
Attended as: Couples
Posted on: 2016/08/13
Activity Date: 2016/08/10

Star of Honolulu Sunset Dinner Cruise – 5-Course Steak & Lobster Menu, Polynesian Show & Live Music

All you can eat

Reviewed by: Martina

It was me and my husbands anniversary and head a great time on the dinner cruise. The all you can eat crab was great :)

Helpful
Rating:
Attended as: Couples
Posted on: 2016/08/13
Activity Date: 2016/08/10

Star of Honolulu Sunset Dinner Cruise – 5-Course Steak & Lobster Menu, Polynesian Show & Live Music

A wonderful way to spend the evening!

Reviewed by: A&E

This cruise was great. The food was good, the entertainment outstanding. I would recommend this to anyone visiting Oahu. I also liked walking around outside and seeing the island from the sea. It's a little pricey, but worth it.

Helpful
Rating:
Attended as: Couples
Posted on: 2016/08/10
Activity Date: 2015/09/24

Majestic Sunset Cocktail Lounge Bar Cruise with One Drink & Live Music

Service was slow

Reviewed by: Tina

It was great cruise but too many people for server so it took a very long time to get drinks.. We were in second course before we got drinks

Helpful
Rating:
Packages: Royal Sunset Dinner & Friday Fireworks
Attended as: Couples
Posted on: 2016/08/08
Activity Date: 2016/08/05

Star of Honolulu Sunset Dinner Cruise – 5-Course Steak & Lobster Menu, Polynesian Show & Live Music

Really really nice

Reviewed by: Bev

Food was great, service was great, show and dancers was awesome, views of Honolulu and fireworks perfect!!

Helpful
Rating:
Attended as: Families
Posted on: 2016/08/05
Activity Date: 2016/07/29

サンセット・カクテルクルーズ マジェスティック号 3階建ての大型クルーズ船でダイヤモンドヘッドなどのパノラマビュー!ウェルカムドリンク付<アロハタワー発>

I was able to fully enjoy the scenery. 景色を満喫できました

Reviewed by: よきむ

Dinner was a buffet, and it was great to have control over the portions. The roast beef that was served was delicious. There were Japanese staff members, so I didn't have any trouble communicating.

Indeed, I didn't notice any swaying, and I had finished eating before we set sail. After eating on the first floor, everyone was free to go up to the bar on the second floor or the third floor, and I appreciated that freedom. While on the third floor, I could hear the live music from the second floor, but I couldn't tell when the hula dance show was happening. I was very satisfied as I enjoyed the views of Waikiki, Diamond Head, yachts, and the sunset, but it might not be suitable for those who want to see more shows or party. I saw many people dancing on a large cruise ship passing by as it entered the harbor, so if you prefer a more relaxed atmosphere to enjoy your meal and the scenery, I think this cruise is a good option.

夕食はビュッフェで、量がコントロールできて良かったです。切り分けていただいたローストビーフはおいしかったです。
日本語スタッフもいましたので、困るようなことはありませんでした。
確かに揺れも気にならないし、ほとんど出港前に食べ終わっていました。1階で食べたら、各々自由に2階のバーや3階に上がっていて、その自由さが良かったです。3階にいると、2階の生演奏の歌は聞こえるけど、フラダンスのショーがいつやっていたのかは分かりませんでした。私はワイキキ、ダイヤモンドヘッド、ヨット、夕日など景色を満喫できたので大満足でしたが、ショーをもっと見たり騒ぎたい人には向かないかもしれません。近くを走行する大きなクルーズ船では、港に入るときに大勢が踊っているのが見えましたので、そういう雰囲気が苦手で食事と景色を楽しむなら、こちらのクルーズはお手頃だと思います。

Translated by OpenAI
Show original Translate
Helpful
Rating:
Packages: ハワイ料理ビュッフェディナー(2019年3月まで)
Attended as: Families
Posted on: 2016/08/04
Activity Date: 2016/08/01

Star of Honolulu Sunset Dinner Cruise – 5-Course Steak & Lobster Menu, Polynesian Show & Live Music

Tours...

Reviewed by: Josephine

Me and my partner was really feels great for our tour... Thank you so much for giving us a Great day for our tour... Most specially for giving us a wonderful and hospitable tour guide Dennis... He was so brilliant and accomodating he really cares for your customer and guided us properly with care.. He teaches us sooo many lessons about Hawaii and we learned a lot... Thank u sooo much Dennis... He needs a pay rise for being so wonderful to your customers All in all we give u 100 % rating Mahalo until our next tour
Yours truly
Josephine

Helpful
Rating:
Attended as: Couples
Posted on: 2016/07/31
Activity Date: 2016/07/28

Star of Honolulu Sunset Dinner Cruise – 5-Course Steak & Lobster Menu, Polynesian Show & Live Music

Sunset Cruise

Reviewed by: Karen

Great food, excellent view. Wonderful entertainment! Worth the price.

Helpful
Rating:
Attended as: Couples
Posted on: 2016/07/30
Activity Date: 2016/06/30

Star of Honolulu Sunset Buffet Dinner Cruise & Polynesian Show

Star of Honolulu Sunset Dinner Cruise.

Reviewed by: Penny Angeli

Had a wonderful time. Great family time. The Friday cruise was spectacular because of the fireworks. I would recommend this to family and friends.

Helpful
Rating:
Packages: Pacific Star Dinner Buffet, Polynesian Show & One Cocktail
Attended as: Couples
Posted on: 2016/07/27
Activity Date: 2016/07/22

Majestic Sunset Cocktail Lounge Bar Cruise with One Drink & Live Music

Nice boat ride and view of the fireworks!

Reviewed by: Bill L

The cruise was a blast! The meal was okay, but the views made it memorable.

Helpful
Rating:
Packages: Royal Sunset Dinner & Friday Fireworks
Attended as: Couples
Posted on: 2016/07/19
Activity Date: 2016/07/15

Star of Honolulu Sunset Dinner Cruise – 5-Course Steak & Lobster Menu, Polynesian Show & Live Music

Great Dinner Cruise

Reviewed by: Dave

The views were outstanding. The food was very good, and the entertainment was excellent. I would highly recommend this cruise to anyone traveling to this location.

Helpful
Rating:
Attended as: Families
Posted on: 2016/07/16
Activity Date: 2016/07/10

Star of Honolulu Sunset Buffet Dinner Cruise & Polynesian Show

My experience on The Star of Honolulu

Reviewed by: Christy Peralta

It was absolutely great! Service and entertainment was awesome! The views and sunset was breathtaking, and to end the night with fireworks was more than what we could ask for. I would definitely bring my family on this cruise again!

  • Hawaii sunsets

Helpful
Rating:
Packages: Pacific Star Dinner Buffet, Polynesian Show & One Cocktail
Attended as: Families
Posted on: 2016/07/11
Activity Date: 2016/07/08

Star of Honolulu Sunset Buffet Dinner Cruise & Polynesian Show

Dinner cruise

Reviewed by: Janet debruine

It was a wonderful cruise had a lot of fun. Would it again

Helpful
Rating:
Packages: Pacific Star Dinner Buffet, Polynesian Show & One Cocktail
Attended as: Families
Posted on: 2016/07/10
Activity Date: 2016/07/07

サンセット・カクテルクルーズ マジェスティック号 3階建ての大型クルーズ船でダイヤモンドヘッドなどのパノラマビュー!ウェルカムドリンク付<アロハタワー発>

I was very satisfied with the dinner cruise itself. ディナークルーズ自体は大満足

Reviewed by: なぁ☆

I made a reservation for a Friday departure with a course meal and a window seat guarantee (optional). The day before the tour, I received an email stating, "The window seat guarantee can no longer be accommodated. There is a possibility of sharing a table. The optional fee will be refunded." I was honestly anxious because it was my biggest enjoyment for my last night in Hawaii. I contacted the local operator myself to confirm the window seat guarantee and private seating, and in the end, I was able to sit at a window seat with private seating as originally booked, which was great. However, I was surprised and worried by the last-minute notice that the option was unavailable.

The activity itself was very satisfying; the new boat had little sway, the interior was clean, the food was delicious, and the staff was friendly. I was very pleased overall. It was a fantastic tour, but it was a bit disappointing to have confusion regarding the reservation details.

Additional note: I wonder if negative reviews are not reflected? Other reviews I wrote on the same day have been reflected in both the review and points, but this review has not appeared on the product page and does not have points.

金曜日出発、コース料理、窓際確約(オプション)で予約。
ツアー前日に「窓際確約はできなくなりました。相席になる可能性もあります。オプション代は返金します。」とメールが来ました。ハワイ最後の夜の一番の楽しみだったため、正直焦りました。自分で現地の催行会社に問合せ、窓際確約・プライベート席なのを確認し、結果的には予約通り窓際・プライベート席に座れたので良かったですが、直前のオプション不可という連絡に驚き不安になりました。
アクティビティ自体は、新しい船ということもあり、揺れも少なく、船内もきれいで、料理も美味しく、スタッフも親切で大満足です。
大満足のツアーだっただけに予約内容の件でゴタゴタしたのが少し残念でした。

追記
悪いレビューは反映されないのかな?同日に書いた他のレビューはレビュー・ポイントともに反映されてるのに、こちらのレビューは商品ページにもポイントもつきません。

Reply from activity provider

Thank you very much for participating in the tour. We are also pleased to hear that you enjoyed the dinner cruise.

Regarding the change in the guaranteed window seat, we informed you as we received a notice from the local operating company just before the event. However, we sincerely apologize for causing you any anxiety, especially since you were looking forward to your last night in Hawaii. We also apologize for the inconvenience of having to contact the local operating company directly.

Please note that we review all feedback, and there may be instances where the timing of reflecting reviews varies.

Thank you for your valuable feedback during your busy schedule.
VELTRA Customer Support Team

この度はツアーにご参加いただき誠にありがとうございます。
また、ディナークルーズ自体はお楽しみいただけたようで嬉しく思います。

ご指摘いただいております窓際席確約の変更につきましては、直前に現地催行会社より連絡があったためご案内させていただきました。
しかしながら、ハワイ最後の夜と楽しみにされていたにも関わらず、不安なお気持ちにさせてしまい誠に申し訳ございません。現地にて直接催行会社にお問合せいただくお手間を取らせてしまいましたことも、重ねてお詫び申し上げます。

なお、レビューに関しましては、全てのレビューに目を通したうえで反映しておりますため、反映のタイミングが前後する場合もございますことご了承ください。

お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム

  • 船内2階。2階はコースの人と、ブッフェの人が混じってました。1階はブッフェのみで、ごちゃごちゃしてました。

  • デッキから望むワイキキビーチとダイヤモンドヘッド

  • サンセットとダイヤモンドヘッド

  • 船上から望む花火

  • ディナーのメイン

Translated by OpenAI
Show original Translate
Helpful 1
Rating:
Packages: ロイヤルサンセットディナー 豪華ステーキ&ロブスター
Attended as: Families
Posted on: 2016/07/10
Activity Date: 2016/06/24
  Top Destinations

Oahu Categories