Reviewed by: みぽこ
The driver was a woman, and she was very kind and powerful, loading all the passengers' luggage. I felt her professionalism. It was a cheerful and heartwarming time.
ドライバーさんが女性だったのですが、とても親切で乗客の荷物を全て積みこむなど、パワフルでした。プロ意識を感じました。陽気で心温まる時間でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/12/30 |
| Activity Date: | 2019/12/26 |
Reviewed by: えびかり
The meeting place was easy to find, and the staff wore yellow clothes, making them stand out. Since it was in Japanese, I was able to use the service smoothly!
集合場所もわかりやすくスタッフも黄色い服を着て目立っており、日本語だったのでスムーズに利用できました!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/12/29 |
| Activity Date: | 2019/08/31 |
Reviewed by: きょん16
Since I had made a web reservation, I was able to inform the staff immediately after exiting the airport and smoothly reached the hotel.
I would like to use this service again.
Web予約していたので、空港から出て、すぐスタッフに告げスムーズにホテルまで行けました。
また利用したいと思います
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/29 |
| Activity Date: | 2019/12/07 |
Reviewed by: まつこ
After arriving, there was some time before hotel check-in. They also stored my luggage in the lounge, so I was able to go to the Honolulu Marathon Expo without any burden. It's conveniently about a 5-minute walk to the venue.
到着してから、ホテルチェックインまでに時間がある。荷物もラウンジで預かってもらえるし
身軽にホノルルマラソンエキスポ に行けました。会場までも歩いて5分位なので便利です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/29 |
| Activity Date: | 2019/12/07 |
Reviewed by: 国費でタイに行く女
I experienced a transfer from the airport to Waikiki with a stop at the lounge. I was able to shop at Ala Moana Center during the time before my hotel check-in, making effective use of my time!
空港からワイキキ市内の送迎で、ラウンジ立ち寄りのプランを体験しました。
ホテルチェックインの時間まで空きが出てしまう所をアラモアナセンターでショッピングが出来、時間を有効利用できます!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/28 |
| Activity Date: | 2019/12/06 |
Reviewed by: mahalo☆
They picked us up for the shuttle right away, but since it goes around the hotels in order, depending on your accommodation, you might be dropped off last. It can take about an hour after getting on the shuttle. This time was one of those cases, so I was tired.
すぐにシャトルへはピックアップしてくれたが、
ホテルを順番にまわるので、宿泊先によっては最後の方におろされるので、
シャトルに乗ってから1時間位かかることもある。
今回はそのパターンだったので疲れた。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/28 |
| Activity Date: | 2019/12/06 |
Reviewed by: 大地君
They arrived to pick me up as scheduled. They also helped carry my suitcase, which was a great help. The driving was smooth, and I felt safe during the ride.
予定通り迎えに来てくれた。スーツケースも運んでくださり、助かりました。
運転もスムーズでした。安心して乗れました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2019/12/26 |
| Activity Date: | 2019/01/15 |
Reviewed by: U-Family
I used the service for both trips (from the airport to Waikiki and from Waikiki to the airport). Both drivers were kind and pleasant, which was great.
On the return trip, it was the day of the Honolulu Marathon, so I was worried about whether we would arrive on time, but we made it smoothly and on schedule without getting stuck in traffic, which was a relief.
The pickup time for the return trip is set based on the flight schedule, so it might be inconvenient if you want to arrive at the airport earlier.
行き帰り(空港→ワイキキ、ワイキキ→空港)利用しました。
どちらも親切で感じのいい運転手さんで、すごくよかったです。
帰りはホノルルマラソン当日でしたので、時間通りに到着できるのか心配でしたが、渋滞等にはまることもなくスムーズかつ時間通りに到着出来てよかったです。
帰りの迎えの時間は、飛行機の便の時間から逆算されて設定されるので早めに空港につきたい場合等は不便だと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/12/26 |
| Activity Date: | 2019/09/24 |
Reviewed by: PIPI
The airline responded promptly despite the delays. The communication from the airline came after 7 PM, which was after business hours. They informed us that there would be phone support starting at 5:30 AM on the day of travel. The hotel pickup was originally scheduled for 7:30 AM, but they changed it to 9:30 AM. It seems that Veltra's server was down that day, but they managed to check the data from the airport's Veltra and provided assistance. Thank you very much!
航空会社の遅延に当日にもかかわらず敏速に対応して下さいました
航空会社からの連絡は夜7時を過ぎてから
でしたので営業時間が終わり
朝五時半からの当日電話対応と案内があり
朝一番に電話対応7時半ホテルお迎えでしたが
9時半に変更してくださいました
その日はベルトラのサーバーがダウンしていたらしく
空港のベルトラからデーター調べて対応して下さいました❗
ありがとうございました
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/12/26 |
| Activity Date: | 2019/12/20 |
Reviewed by: あるご
Aside from the fact that it was difficult to find the pickup location after arriving at the airport (there were many pickup services right outside the group exit, and they quickly provided directions when asked), everything was very smooth. The staff were also very courteous.
Additionally, since I arrived on an early morning flight, it was convenient that the Ala Moana exclusive lounge could hold my luggage, allowing me to explore Ala Moana and the surrounding area. When it was check-in time, they provided a free shuttle to the hotel.
If I had to mention something, the car's cushioning was poor, so it was quite bumpy during high-speed travel.
空港に着いてからピックアップ場所が分かりにくかった(団体出口を出てすぐの場所に沢山のピック業者がいて、そこで聞くとスグに教えてくれた)以外は非常にスムーズ。係りの方々の対応も丁寧でした。
また、午前早めの便での到着でしたが、アラモアナの専用ラウンジで荷物を預かってくれるので、アラモアナと周辺の探索をするのに便利。チャックイン時間になれば、キチンとホテルまで無料で送迎してくれました。
しいて言えば、車のクッションが悪かったので、高速移動時には結構揺れました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Families |
| Posted on: | 2019/12/24 |
| Activity Date: | 2019/12/21 |
Reviewed by: reina
They will come to pick you up properly at the hotel, and I have used their service several times in the past, and they are always punctual. I also appreciate that they drop you off at the nearest entrance of the airline you are using.
きちんとホテルまでお迎えに来てくれますし、過去何回か利用していますが時間も正確です。
利用航空会社の、一番近い入り口で降ろしていただけるのもありがたいです。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2019/12/23 |
Reviewed by: reina
I'm a repeat visitor who relies on this service every time I go to Hawaii. It's reassuring to have the airport to hotel transfer booked, and it allows you to relax once you arrive, which I highly recommend. Hawaii is just wonderful! ^_^
ハワイに行くたびお世話になっているリピーターです。
空港⇄ホテルの移動を予約してあると安心ですし、着いてからもゆっくり出来てオススメです。
やっぱりハワイは良いですね^_^
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2019/12/23 |
Reviewed by: のりとも
This time, I boarded the vehicle 30 minutes past the pickup time. I was instructed to call if I was five minutes late, so I did reach out, but the call was treated as an international call, which was expensive. The phone support was polite, and they provided me with the vehicle number, but I was very anxious about the delay affecting my flight home.
今回はピックアップ時間を30分過ぎての乗車でした。5分遅れたら電話してとの案内があったので連絡はしましたが、通話料は国際電話扱いなので高くつきました。電話対応は丁寧でしたし、車両ナンバーも教えてくれたけど帰国時の遅れは飛行機の乗り遅れにつながるのでとても不安でした
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/23 |
| Activity Date: | 2019/12/20 |
Reviewed by: レアヒ214
The pickup was at 8 AM, but we arrived at the hotel about 15 minutes early, so there was no time to have a coffee.
朝8時のピックアップでしたが15分前位に
ホテルに到着したのでコーヒーを飲む間も
有りませんでした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/23 |
| Activity Date: | 2019/12/20 |
Reviewed by: こころ
They arrived on time, and I was able to move to the airport with peace of mind even in a foreign and uncertain place. The price was also reasonable, and I highly recommend it. I would like to use it again.
時間通りにきてくれますし、外国という不安な場所でも安心して空港移動が出来ました。価格も休めでお勧めです。また利用したいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/12/23 |
| Activity Date: | 2019/12/21 |
Reviewed by: こころ
They arrived on time, and I was able to move around the airport with peace of mind even in a foreign and unfamiliar place. The price was also reasonable, and I highly recommend it. I would like to use their services again.
時間通りにきてくれますし、外国という不安な場所でも安心して空港移動が出来ました。価格も休めでお勧めです。また利用したいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/12/23 |
| Activity Date: | 2019/12/21 |
Reviewed by: ふーちゃん
After arriving at the airport, I immediately boarded a bus that was already carrying several passengers, and we departed right away. I think if the timing doesn't align, you could end up waiting quite a while.
空港についたあと、すでに何名かが乗っているバスに乗りすぐに出発しました。タイミングが合わないと相当の時間待たされると思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/12/22 |
| Activity Date: | 2019/11/26 |
Reviewed by: kimu3799
After arriving from the Big Island, I had to wait quite a long time before I could board after telling the staff my name. I understand that many people use this service, but if it takes so long, a proper explanation of why it takes time is necessary.
ハワイ島から到着して、係の人に名前を告げてから乗車できるまでかなり長時間待たされました。多くの方が利用するのはわかりますが、時間がかかるならば、なぜ時間がかかるかなどのキチンとした説明が必要でしょう。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/12/22 |
| Activity Date: | 2019/10/03 |
Reviewed by: hawaii大好き
I have been to Hawaii many times, but this was my first time arranging everything myself, and it was also my first solo trip. I considered taking a taxi, but I signed up for this service based on a friend's recommendation. It wasn't crowded like a tour, and there weren't too many hotels to visit, so I arrived at the hotel faster than ever before. I would like to use this service again next time.
ハワイは何度も来ていますが、初めての個人手配、しかも初一人旅。タクシーも検討しましたが、友人からおすすめされてこちらを申し込みました。
ツアーのように満員でもありませんし、廻るホテルの数も多くないため、今までで一番早くホテルに着きました。
次回も利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/22 |
| Activity Date: | 2019/11/29 |
Reviewed by: くいしんぼう
The shuttle's interior had a map of tourist spots on Oahu, allowing you to feel the essence of Hawaii until the very end. However, there was a family who seemed anxious because there was no pickup at the hotel at the scheduled time, and they were trying to get in touch. The shuttle arrived about 10 minutes late, which I think is within an acceptable range, but for punctual Japanese people, it can be concerning.
Additionally, the instructions for the drop-off location were not very clear unless you were already familiar with it. There was a moment when it seemed like we were going to be dropped off at Hawaiian Airlines' domestic terminal. I think it's a good idea to research the terminal thoroughly beforehand, or if you're not familiar, to choose a shuttle that provides instructions in Japanese. For those who are used to it, I don't think there will be any issues.
シャトルの車内はオアフ島の観光スポットマップがあったりと最後までハワイを感じられます。
ただ、ホテルで時間になってもピックアップがなく連絡を取っている不安そうなご家族が結果同じシャトルでした。指定の時間より10分くらい遅れての到着でしたので許容範囲であると思いますが、時間に正確な日本人は不安ですよね。
また、ドロップオフの場所の案内も自分で把握していないと分かりにくいものでした。
ハワイアンエアラインのドメスティックで下ろされそうになったりしていました。
ターミナルは自分でしっかり調べておくか、慣れていない場合は日本語の案内をしてくれるシャトルを選ぶのも良いかと思いました。
慣れている方には何も問題無いと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/21 |
| Activity Date: | 2019/12/15 |
Reviewed by: T・S
I asked Roberts Hawaii for help after a long time. Although there were only foreign guests, they arrived on time to pick us up and took us to the airport.
久しぶりにロバーツハワイさんにお願いしました。
海外の方ばかりでしたが、時間通りお迎えにきていただき
空港に送り届けていただけました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/12/20 |
| Activity Date: | 2019/08/02 |
Reviewed by: こころ
Even if you can't speak English, you can still get around properly. It's very convenient and reasonably priced, so I think it's worth using.
英語がはなせなくても、ちゃんと移動する事が出来ました。とても便利でリーズナブルなので、使う価値はあると思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/12/19 |
| Activity Date: | 2019/12/19 |
Reviewed by: こころ
The pickup location was easy to find, and the driver was very kind. It was my first time in Hawaii, and I was able to use the service with peace of mind.
ピックアップの場所も分かりやすくて、ドライバーさんもとても親切でした。初めてのハワイだったのですが、安心して利用出来ました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/12/19 |
| Activity Date: | 2019/12/19 |
Reviewed by: ゆうひ
I was scared because I was using my smartphone the whole time while driving. I wasn't just looking at the map; I was typing messages.
運転中ずっとスマホ操作していて怖かったです。
地図を見るとかではなく、メッセージ入力していました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/12/19 |
| Activity Date: | 2019/12/16 |
Reviewed by: まはろ
There was no voucher confirmation, but the transportation was on time with safe driving.
I think it's one of the cheaper options for transportation. Don't worry if you don't understand English!
バウチャー確認はありませんでしたが
安全運転で時間通りの送迎でした。
送迎の中でも安いと思います。
英語わからない方も心配ご無用です!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/12/17 |
| Activity Date: | 2019/12/14 |
Reviewed by: lily
I often use this service when returning home, and it arrives on time, which is very helpful. Also, since the price includes the tip, I don't have to worry about that. The driver also helps lift my heavy suitcase, which is a great help.
帰国時によく利用していますが、時間通りに来るので
大変助かってます。
また、チップ込みの値段なのでチップを気にしなくても
いいです。重いトランクも運転手さんがあげてくれるので助かっています。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/12/17 |
| Activity Date: | 2019/11/24 |
Reviewed by: kan
First, they didn't arrive on time. It said, "If they don't come after 5 minutes, call us," so I asked the hotel staff to call, and they arrived while I was on the phone. They were about 15 minutes late. No apology. No smile.
When getting on, I was asked about the airline.
At Daniel K. Inouye International Airport, everyone got off in a rush, so I followed them, only to find out I was at a different terminal. Since I mentioned the airline when getting on, it would have been nice if they had just said something like, "You're in the wrong terminal." I had to run from one end of the airport to the other, carrying two heavy suitcases. I realize it's my fault for not speaking English, but I decided that I definitely won't use Roberts again when I go to Hawaii next time.
まず時間通りに来なかった。「5分経っても来なければ連絡しろ」と書いてあったので、ホテルの人に頼んで電話してもらって話をしている最中にきた。おおよそ15分の遅刻。謝罪なし。笑顔なし。
乗るときに航空会社を聞かれた。
ダニエル空港についてみんながわらわら降りるので、わたしも続いて降りたら、違うターミナルだった。
乗るときに航空会社を言っているのだから、違うよって一言言ってくれてもいいのに。急いで空港の端から端まで走りました。重たいスーツケース2つ持って。英語ができないわたしが悪い、とは思います。が、次にハワイに行くにしても絶対ロバーツは利用しないと思いました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/17 |
| Activity Date: | 2019/05/22 |
Reviewed by: kan
The meeting place was hard to find, and when I arrived and showed the staff my voucher, they didn't say much, so I wasn't sure if I was supposed to wait there. After about 10 minutes, the car arrived, and when they mentioned the hotel name, I showed the voucher to the staff again, and they told me to get in. The car had hard seats, which made it tiring to sit in for a long time. There were no other Japanese passengers. When we arrived at the hotel, there was no announcement, so since I had stayed there before, I knew where it was, but I wouldn't recommend this to beginners at all.
集合場所もわかりにくいし、着いてスタッフにバウチャーを見せたが特に何を言われるわけでもなく、ここで待ってて良いのかもよくわからなかった。10分ほどして車が到着し、ホテル名を言われたのでそのスタッフにもう一度バウチャーを見せたら乗るように言われた。車は固いシートで長時間乗っていると疲れる。乗客に日本人は他にいなかった。ホテルに着いたときも特にアナウンスが無いのでわたしは泊ったことのあるホテルだったのでわかったが、初心者にはとてもおすすめできないと思った。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/17 |
| Activity Date: | 2019/05/18 |
Reviewed by: まーてぃん。
Thank you for your continued support. Although I don't stop by the lounge, they arrive almost on time. I will ask for your help again.
毎回、お世話になってます。ラウンジへの立ち寄りはありませんが、ほぼ時間通りに来てくれます。
また、お願いすると思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/12/16 |
| Activity Date: | 2019/12/13 |
Reviewed by: いちごの木
Taking a taxi can be expensive and sometimes hard to catch, so this option is definitely more reliable. However, there are many customers and it visits a lot of hotels, so it does take time.
タクシーですと、高いしなかなか乗れないこともあるので、これでしたら確実です。ただお客さんは多いし、たくさんのホテルを回るので、時間はかかりますね。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/12/15 |
| Activity Date: | 2017/05/03 |
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