Reviewed by: Martin
The woman who gave us the lei was extremely friendly ! She even guided us the way to the terminal and gate of our connecting flight ! This was really great of her. Thank you so much for this support and the beautiful fresh lei .
Mahalo
Martin Eitz
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2019/07/09 |
| Activity Date: | 2019/07/06 |
Reviewed by: Mel
Greeter was on time, the lei's were beautiful. Greeter took a picture for us and gave us directions to baggage claim and to the car rental area. Highly recommended.
Aloha Mel! Thank you for providing us with your lei greeting experience! We are happy to have received that from you, and we hope it was a great kickstart to your vacation~ We hope to have the opportunity to serve you again in the future!
Mahalo Nui!
-- Jesse I.
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2019/07/04 |
| Activity Date: | 2019/06/29 |
Reviewed by: Adrienne
We received prompt service! A representative walked us from baggage claim to the shuttle.
| Rating: | |
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2019/05/07 |
| Activity Date: | 2019/05/04 |
Reviewed by: ManiH
Timely pick-up. Courteous driver. Splendid ride. Makes you come back again.
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2019/04/29 |
| Activity Date: | 2019/04/26 |
Reviewed by: Jack Carpenter
Greeter was courteous, polite, thoughtful and professional.
Leis were beautiful.
Great start to a week on the Beach at the North Shore.
Aloha Jack! Thank you for proving us your lei greeting experience! We are ecstatic to have learned that you had enjoyed the lei greeting. It is something we treasure, here on the islands, and we are only too glad to have shared it with you. Our hope is that you had a wonderful visit thus far~
Mahalo Nui!
-- Jesse I.
| Rating: | |
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| Packages: | Traditional Honeymoon Special (1 Deluxe Orchid Lei & 1 Ti Leaf Orchid Twist Lei) |
| Attended as: | Couples |
| Posted on: | 2019/04/24 |
| Activity Date: | 2019/04/21 |
Reviewed by: Cristy Brown
Our Volcano tour was great. John, our driver/guide was very knowledgeable of the area partly due to living in the area fir 20 plus years. We got to see 2 waterfalls, a little of Hilo, and a black beach! We would go it again.
| Rating: | |
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| Packages: | Volcano Adventure |
| Attended as: | Couples |
| Posted on: | 2019/04/21 |
| Activity Date: | 2019/04/18 |
Reviewed by: Karen
The pickup at the Honolulu airport was timely and professional. It was very easy to identify the Roberts employee and he was very courteous and personable. The transport vehicle was outstanding - very clean and extremely comfortable. I highly recommend this as the best way to get to your hotel from the airport at a reasonable rate.
| Rating: | |
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Families |
| Posted on: | 2019/04/15 |
| Activity Date: | 2019/04/07 |
Reviewed by: Karen
I arranged this as a surprise for my 85 year old mother for her first trip to Hawaii. She was so thrilled and very impressed by the young lady (Briana) who met us with the lei and took pictures of us together. It was the perfect start to a beautiful and memorable vacation. My mom wore the lei for several days and couldn’t resist telling everybody about her experience
Aloha Karen!
A big Mahalo to you both! Briana was ecstatic to inform us of your lei greeting, and she had a wonderful time assisting you! It must have been a great kick-start to your vacation after that flight delay, but I hope you both had a wonderful vacation nonetheless.
Mahalo Nui!
-- Jesse I.
| Rating: | |
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| Packages: | Classic Fragrant Tuberose & Orchid Lei |
| Attended as: | Families |
| Posted on: | 2019/04/15 |
| Activity Date: | 2019/04/07 |
Reviewed by: Ziad
The pilot flew the helicopter on top the volcano and turned around it. We were able to see deep inside it. Was a great experience!
Also saw a lot of hot gas from the volcanoes and walked on solidified lava. Great whole-day tour !
| Rating: | |
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| Packages: | Helicopter & Volcanoes National Park |
| Attended as: | Solo Travelers |
| Posted on: | 2019/04/11 |
| Activity Date: | 2019/04/08 |
Reviewed by: Helen Griffiths
From start to finish the whole experience was phenomenal, prompt pick up from our hotel, safety briefing then off we went, the cab to the helicopter was nice and cool, be sure to wear dark clothing as recommended in the pre flight info, failure to do so will result in you being given a dark t shirt to put on over your clothing.
The music and commentary accompanying the flight really made it special. Our pilot ensured that there were plenty of photo opportunities and ensured everyone on board got a great view.
I would definitely recommend this trip, it was great seeing Oahu from the sky and would do it all over again if I could! Thank you Blue Hawaii Helicopters for an unforgettable experience! Mahalo
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| Attended as: | Couples |
| Posted on: | 2019/04/07 |
| Activity Date: | 2019/04/04 |
Reviewed by: Melissa
Amazing! We were greeted by the most friendly lady, she had a big smile and was very sweet, she showed us to the baggage claim. I highly recommend this company. The lei we received was stunning!
Aloha Melissa!
Thank you for taking the time to review your lei greeting! We are so ecstatic to have learned that you had enjoyed Briana's company! She is truly a happy person—one to hug all the time. It looks like Kayla had a great time too~ We hope you are all enjoying your time here on the island, and we truly hope to serve you again in the future!
Mahalo Nui!
-- Jesse I.
| Rating: | |
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| Packages: | Classic Fragrant Tuberose & Orchid Lei |
| Attended as: | Families |
| Posted on: | 2019/03/27 |
| Activity Date: | 2019/03/24 |
Reviewed by: Jerome
Great service well mannered staff excellent time efficiency very accommodating extremely helpful
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Families with Young Children |
| Posted on: | 2019/03/22 |
| Activity Date: | 2019/03/19 |
Reviewed by: Ed K
Dumped us off at the corner road to the hotel with 5 bags to haul ourselves saying vehicle wouldn't fit to go to lobby. They have smaller vehicles because I saw one arrive the hotel another day. They should know which vehicles accommodate which hotels and plan accordingly. Won't use this service again. Price too high for the inferior service provided.
| Rating: | |
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Friends |
| Posted on: | 2019/02/27 |
| Activity Date: | 2019/02/18 |
Reviewed by: Ed, Jing and Simin
Beautiful flowers, friendly and helpful greeter and guide.
Aloha!
Mahalo for your wonderful review! We are glad that the flowers and the greeter were to your satisfaction! We are happy to have assisted you with your inquiries and our services, and we hope to serve you again in the near future.
Mahalo Nui!
-- Jesse I.
| Rating: | |
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| Packages: | Deluxe Orchid Lei |
| Attended as: | Families |
| Posted on: | 2019/02/27 |
| Activity Date: | 2019/02/18 |
Reviewed by: Ed K
Picks us up at corner of road, not at hotel lobby. Had 5 bags to maneuver ourselves.
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Families |
| Posted on: | 2019/02/27 |
| Activity Date: | 2019/02/25 |
Reviewed by: Sally
The only thing good about the ride is they showed up on time, we didn't have that many extra stops and we got to the airport at the time I wanted to be there.
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2019/02/20 |
| Activity Date: | 2019/02/17 |
Reviewed by: Sally
Seats were old and uncomfortable shuttle needs padding added to the seats, shuttle temperature was to hot by the time we were dropped off, driver was informative for those that had not been here
| Rating: | |
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2019/02/10 |
| Activity Date: | 2019/02/07 |
Reviewed by: Stan
The return to the airport was fine, as was the delivery to the hotel.
The service is very good. Will use again.
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2019/02/07 |
| Activity Date: | 2019/02/04 |
Reviewed by: Stan
The gentleman met us near the carousel, he had a cart to take our luggage to the bus.
We are happy with the service and will do this again
| Rating: | |
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2019/01/18 |
| Activity Date: | 2019/01/15 |
Reviewed by: Jody K
Our greeter, Sheila, was right at our gate and made my mom’s first trip to Hawaii very special. She was thrilled and especially proud when she overheard another passenger remark, “Now THAT’S a REAL Hawaiian lei!” Beautiful and very much appreciated!
Aloha Jody! Thank you for taking the time to review your lei greeting! Sheila made this lei herself, and I am really glad that she made a great impression upon you. We wish you and your mother nothing but the best, and we hope to serve you again in the near future!
Mahalo Nui!
-- Jesse I.
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2019/01/10 |
| Activity Date: | 2019/01/07 |
Reviewed by: Maria
Very nice group of people, driver was excellent , we will definitely recommend and use in the future visits to the island
| Rating: | |
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2019/01/09 |
| Activity Date: | 2019/01/03 |
Reviewed by: CWALL
Several people at the airport stopped me to ask where my beautiful lei came from. Had pre-ordered it prior to leaving for my trip. It has been three days, and the lei continues to look and smell wonderful. The representative at the airport was very nice. What a great way to start my vacation.
| Rating: | |
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| Packages: | Deluxe Orchid Lei |
| Attended as: | Solo Travelers |
| Posted on: | 2018/11/30 |
| Activity Date: | 2018/11/27 |
Reviewed by: The Zarrs
Although a very long day on the bus and limited stops due to narrow roads and busy traffic, when we were able to stop at certain locations it was absolutely breathtaking.
To really take in the full affect of the drop and photos over the cliff, I would suggest sitting on the left side of the bus if you’re able. Make sure you have a strong stomach, aren’t afraid of heights and able to withstand the winding roads, the photos you capture on this trip are well worth the adventure
| Rating: | |
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| Packages: | Hana Gold Adventure Tour with Lunch [Original Package] |
| Attended as: | Couples |
| Posted on: | 2018/11/09 |
| Activity Date: | 2018/11/06 |
Reviewed by: Ann Tune
We were there as advised but waited a long time for others who were on their phones and then waited a long time for a shuttle bus to take us to Waikiki,
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/11/05 |
| Activity Date: | 2018/11/02 |
Reviewed by: Surfer Girl
We were greeted as soon as we arrived and the lei is still looking well after a few days. Our greeter took pictures and it was a nice way to have anyone who visits Hawaii (especially for the first time). I was hoping for a fuller lei and I'm glad I got my friend the deluxe one since it I thought that it would have been fuller but the lei itself was not as full as I thought it would be. I would not be excited to see the less lei.
The greeter herself. was wonderful! She even offered us help with our bags and walked us to the baggage claim.
Aloha Diana! Thank you for taking the time to review your lei greeting! Your greeter, Marlyn, was happy to have assisted you and your friend. She did inform us of your dilemma, but I can confirm the Classic Orchid Lei was made as ordered. Hopefully the next time, we can provide you with the Deluxe Orchid Lei Greeting, or, we can also ship to lei nationwide. Please give us a call, and we will be more than happy to assist you! Have a wonderful vacation to the two of you!
Mahalo Nui! ~Jesse I.~
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Friends |
| Posted on: | 2018/11/05 |
| Activity Date: | 2018/11/02 |
Reviewed by: Anne Holland
We arrived an hour early, but we could get our transport right away. roberts checks arrival time based on flight number. driver is accomodating, very nice and a safe driver.
| Rating: | |
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Friends |
| Posted on: | 2018/11/03 |
| Activity Date: | 2018/10/30 |
Reviewed by: Love 2 travel
no agent to advise where to go. Had a 45 min wait. Paid for guaranteed express, was transported on a large bus with large groups.
Driver was friendly and helpful.
| Rating: | |
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/11/03 |
| Activity Date: | 2018/10/31 |
Reviewed by: Betsy
Thanks for making our arrival in Honolulu and getting to the hotel so easy. We liked it so much we booked our return to the airport after our cruise. We had to specify a time for our trip when we made the reservation, so we picked a time late enough to be sure we would be off the ship in time for the trip. We were ready to go an hour early and thought we would have to wait around until the scheduled time. To our delight we were able to take an earlier shuttle and have more time at the Bishop museum. Thanks for your flexibility!
| Rating: | |
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/09/24 |
| Activity Date: | 2018/09/14 |
Reviewed by: Grandma
My granddaughter and new husband were so thrilled and surprised to receive the leis upon arrival. It was easy to book and worked perfectly.
Aloha Carol! Much mahalo to you for taking the time to inform us of your granddaughter's lei greeting experience! We continue to provide aloha as much as we can, and we truly hope she and her husband have a marvelous honeymoon vacation!
Mahalo Nui!
-- Jesse I.
| Rating: | |
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| Packages: | Classic Orchid Honeymoon Special (Two Single Strand Orchid Lei) |
| Attended as: | Couples |
| Posted on: | 2018/09/20 |
| Activity Date: | 2018/09/17 |
Reviewed by: Jeanette
Over all was a great experience and great day just a little cramped on helicopter for a 6fter was the only complaint. All operators were informative and friendly .
| Rating: | |
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| Packages: | Volcano Helicopter Flight & Big Island Sightseeing Adventure |
| Attended as: | Couples |
| Posted on: | 2018/09/14 |
| Activity Date: | 2018/09/11 |
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Aloha Martin!
Thank you for providing that wonderful review! It was a pleasure for your greeter, Josie, to provide you utmost aloha. She definitely enjoyed having lei'd you both, and she will be notified of your feedback. We hope you had a wonderful trip to the island, and we hope to serve you again in the future!
Mahalo!
-- Jesse I.