All Reviews for Search by check-in location

I was anxious when the bus that was supposed to pick me up passed right in front of me without stopping. I chased after it, and when I caught up and asked, I was told it was the next bus.

It’s possible that the pickup time I was waiting for was a route that this company’s bus frequently travels. In the end, my actual pickup bus arrived 15 minutes later. I think it’s normal to assume that if a bus arrives on time, it’s my bus. I understand that delays can happen overseas, but if that’s the case, I wish there was a way to know which bus is my pickup, like having a bus number marked.

When the bus I requested arrived on time, I thought it was there to pick me up. When our eyes met and it just drove past, I was filled with various anxieties, wondering if my reservation had been forgotten or if something had gone wrong. Honestly, chasing after it might have been a bit much, but it was embarrassing and difficult.

The bus driver who came to pick me up loaded my luggage into the vehicle, but started talking to the passengers before finishing, and since he let go of my bag, it ended up falling onto the road. There was no apology for that, just a smile as if it was no big deal. When I checked later, the cake was damaged and partially deformed. I plan to take it for repairs.

There might also be fragile items in the case, and while there are many cheerful people in Hawaii, experiencing something like this really dampens the mood. I don’t expect top-notch service, but I do think a certain level of care is necessary.

待ち合わせ時間にきたバスが目の前を素通りされて焦りました。追いかけ、バスに追いつききいたら次のバスと言われた。
おそらく、ピックアップ時間で私の待っていた場所はこちらの会社のバスがよく通る？通りだったのかもしれない。
結果、15分後に来たのが自分のピックアップバスだっった。
時間通りに来たら、自分のバスと思うのが、普通だと思う。海外だし、遅れるのは仕方がないと言うかも知れないが、もしそうならばどのバスが自分のピックアップバスなのか分かるようにして欲しい。例えば、何番のマークのバスなど…

時間通りに頼んだバスが来たら、自分を迎えに来たと思う。目が合い素通りされたら、忘れてるのが予約うまくいってなかったなどいろんな不安にかられた。正直追いかけたのかは勝手かもですが、恥ずかしかったし、大変だった。

迎えに来たバスの運転手が荷物を車に積んでくれたが、積み切らないまま乗客に話し始めて、手を話してたこともあり、私の荷物が、道に落ちてしまった。それに対し謝りもないし、笑って済まされた。ケーキは後々みたら傷はついてるし、一部歪んでしまった。
修理に出す予定。
ケースの中に割れ物も入ってるかも知れないし、ハワイは陽気な人が多いのかも知れないが、やっぱり今回のような一面を見てしまうと、あまり気分ないいものではない。最高級のサービスを求めるつもりはないが、雑？すぎるのは少し考えてしまう。

Since I was traveling alone this time, taking a taxi would be expensive, and I think the shuttle service here is easy to find with a desk right outside the airport. I would like to use it again next time.

今回1人旅だったのでタクシーだと割高だし、こちらの送迎は空港出てすぐデスクがあるのでわかりやすく良いと思います。次回もまた利用したいと思います。

The day before, I received a message that they would pick us up by taxi while we were at the hotel. In the end, it was just us. However, arriving at the airport three hours before the departure time was way too early, and the airline counter wasn't open, so we had to wait for 45 minutes.

前日にホテルにいたら連絡が来てタクシーで迎えに行くとのことでした。結局私達だけでした。しかし、出発時間の3時間前に空港到着はいくら何でも早すぎで航空会社のカウンターが開いてなく45分待っていました。

I was worried about getting seasick since I get motion sickness on airplanes, but after taking some motion sickness medication, I didn't feel sick at all! The captain's driving was amazing! During snorkeling, I saw a lot of fish, and a sea turtle even rushed towards us. I was told not to touch it, but it came over to me, so I couldn't help it, haha. The BBQ meat during the meal was very delicious. It's a shame I couldn't eat much because I was worried about seasickness. The staff's conversations were entertaining, and they even took a two-shot photo with us, making it a very fulfilling tour.

飛行機でも酔う程なので、船酔いが心配でしたが、酔い止めをのんだら全く船酔いしませんでした！船長さんの運転が素晴らしい！！シュノーケリングでは、魚もたくさん見れたし、海ガメがこちらに突進してきてきました。触ってはいけないと言われてたけど、海ガメから触りに来たから仕方ない笑　食事ではBBQのお肉がとても美味しかったです。船酔いが心配だったのであまり食べられなかったのが残念。スタッフの皆さんのトークが面白いし、ツーショット写メも撮ってくれてとても充実したツアーでした。

I participated alone and even though my English is terrible, I had a great time! The staff were very kind and gave instructions using gestures and simple words, so it was no problem at all despite my lack of English. As a beginner, I was able to stand firmly on the board and it felt wonderful! I would love to participate again when I come back to Waikiki! Thank you very much!

一人で参加&英語は全くダメでも、楽しめました！！
スタッフの皆さんとても親切で、身振りと単語で指示をくれるので、英語がダメでも全く問題ありませんでした。
初心者でも、しっかりボードの上に立てて気持ちよかったです♬
またワイキキに来る際には参加したいと思います！！
ありがとうございました！！

Excursion was made online but had to be changed by email to the next day after the planned event. It all happened seamlessly! Thank you. We will use you again!

We made online reservations for the next day to Hanauma Bay snorkeling but had to change the reservation day and time and within a few short hours they change was made through email and the trip and driver were very nice!

I was helped when they called me at the hotel 30 minutes before the meeting time. Also, the Japanese guide, Karen, and the other staff were very energetic, and I was able to participate without getting seasick.

The boat was new and had a slide, which made it really fun. I felt a thrill when sliding down the slide, haha.

I was able to see dolphins three times. The final dance by the staff was very uplifting, and it was so much fun to dance along with them.

At the end, they even put stickers on my favorite parts of my body. ^_^

集合時間30分前にホテルに電話をくれたので助かりました。また、日本人ガイドのカレンさんや他のスタッフの方もとても元気で船酔いもせず参加できました。

船も新らしくて滑り台も付いていたのでとっても楽しかったです。滑り台から滑るときはドキドキしました笑笑

いるかも3回見ることができました。スタッフろ方最後の踊りはとってもまた元気が出る踊りで一緒に踊れてとっても楽しかったです。

最後に体の好きなところに、シールも貼ってくれました^_^

I was able to stand on the board properly! I took a semi-private lesson, so I was really tired, but I had a great time!

ちゃんとボードに立てました(^^)
セミプライベートレッスンを受講したので、めちゃくちゃ疲れたけど(笑)、存分に楽しませてもらいました！

As always, the hospitality of Mai Tai (the staff are always very kind!), the scenery, the sunset, everything was excellent. Mahalo! I will definitely visit again!

昔と変わらず、マイタイさんのホスピタリティー(スタッフの皆さんはいつもとても親切です！)、景色、サンセット、全てにおいて最高でした。マハロ！また絶対伺います！

The weather was nice, and the waves were calm, making it the perfect day for parasailing. However, both the boat and the parasailing were rockier than expected, and there were a few people on the boat who got sick. I also felt a bit seasick, but I managed to hold on. The view from the sky was absolutely amazing.

天気も良く波も穏やかで最高のパラセーリング日和でした。
しかし、予想以上に船もそしてパラセーリングも揺れて、船上で吐く人がチラホラいました。
私も船酔いしたのですが、なんとか持ち堪えました。
空からの眺めは申し分なく最高でした。

The staff were very good at getting everyone excited and were great at talking. On the bus to the coast and when we first boarded the boat, they talked about various things like the spinner dolphins we were going to see that day, Hawaii, and snorkeling. I was particularly anxious since it was my first time snorkeling, but they answered any questions I had.

Dolphins are spotted visually rather than using radar, so everyone looked out at the sea together, fostering a sense of unity among all the passengers.

Not only did we see spinner dolphins, but we also spotted wild bottlenose dolphins, and there were many large sea turtles swimming around.

The ocean was incredibly beautiful, and I thought, "This is definitely Hawaii."

スタッフさんはとても盛り上げ方が上手で話し上手でした。
海岸まで行くバスの中や、船に乗り込んだ最初は、この日見に行くハシナガイルカのこと、ハワイのこと、シュノーケルのことなどいろいろ話してくださいます。
特にシュノーケルが初めてで不安はありましたが、聞けば何でも答えてくれました。

イルカはレーダーなどではなく、目視で見つけるため、全員で一緒に海を眺めたりして、乗っているみんなの一致団結力も芽生えます。

ハシナガイルカだけではなく、野生のバンドウイルカも見ることができたり、大きなウミガメもたくさん泳いでいました。

海はとっても綺麗で、さすがハワイだなーと思いました。

That day was clear from the morning, perfect for parasailing, and I was itching to go as soon as I woke up.

On the boat that towed the parachute, there were 11 participants, including us, but for some reason, my husband and I were chosen first. Maybe our excitement was showing on our faces.

Once we boarded the parachute and it was released, we soared into the sky in an instant! The speed was incredible, and it took me by surprise for a moment, but I hardly felt scared.

As we reached a certain height, it became so stable that it felt like sitting in a chair, and from there, it was a graceful aerial stroll.

The panoramic view of Diamond Head and the hotels of Waikiki far below was truly breathtaking.

Although parasailing is considered a marine sport, in reality, you just sit there, so I think it can be enjoyed easily by children and the elderly alike. It's not as scary as you might think!

This is definitely an activity that I want many people to experience when they come to Hawaii!

その日は朝から快晴で絶好のパラセイリング日和で、起きたときから早くパラセイリングをしたくてウズウズしてました。

その日のパラシュートをけん引するボートには、私たちを含む11名の参加者がいたのですが、なぜか私たち夫婦が1番手に指名。
よほどウズウズが顔に出ていたのかもしれませんね。

さて私たちが乗り込んだパラシュートが解き放たれると、あっという間に大空に向けてブワーっと浮上！
ものすごい勢いなので一瞬ドキッとはしましたが、ほとんど怖さは感じませんでした。

そしてある程度の高さまで行くとまるでイスに座っているかのように安定するので、そこからはもう優雅な空中散歩です。

ダイヤモンドヘッドもワイキキのホテル群も遠く眼下に見える大パノラマは、もう圧巻の一言でした。

パラセイリングはマリンスポーツとは言っても、実際はただ座っているだけなので、お子さんでもご年配の方でも気軽に楽しめると思います。
思っているより怖くないです！

ハワイに来たら多くの方に絶対に体験してほしいアクティビティです！

I usually check into the hotel first and then go to Don Quijote to buy souvenirs, but this time I was able to make good use of the time before check-in, and it was convenient to buy souvenirs and groceries.

いつも、一旦ホテルにチェックインしてから、ドンキでお土産を買いに行くのですが、今回はチェックイン前の時間を有効に使い、お土産や食材が買えて便利でした。

Ziplining at Climb Works was the greatest experience ever. My friend and I are scared of heights but we felt very safe and had a lot of fun. Our guides Jackie, Reece and Aio were super kind and made us laugh the entire time we were there. They lightened the mood and helped me forget about how high up I was. Even after we finished ziplining my friend and I could not stop talking about the experience and the fun we had on our time during this activity. I really recommend going to Climb Works if you are interested in going ziplining. You will definitely not regret going! I definitely cannot wait to go again!!!

It was truly a walk in the sky! Floating in the air while gazing at Waikiki Beach and Diamond Head was a calm and very elegant experience! Since I was with a group of foreigners, the driver and the boat instructor spoke only English, but they occasionally mixed in some Japanese, which made it very enjoyable. It's not an intense activity, so I think families with small children can enjoy it with peace of mind!

まさに空中散歩！
ワイキキビーチやダイアモンドヘッドを眺めながらの空中浮遊は穏やかで、とても優雅な時間を過ごすことが出来ました！外国人グループと一緒だったので、送迎のドライバーさんや、ボートのインストラクターなど、それぞれ英語だけでしたが、時おり日本語も交えて話してくださり、とても楽しかったです。
激しいアクティビティではないので、小さなお子さま連れでも安心して楽しめると思います！

After signing up, there were some notes such as needing a windbreaker due to strong winds and that you would get wet up to your knees from getting on from the beach, but I thought it was okay not to worry too much about it. Indeed, the wind was strong, but it was fun and I didn't feel cold. There were only two other groups besides us Japanese.

The atmosphere might change depending on the composition of the members that day, but I thought it would be a very enjoyable event as an experience in Hawaii. I would definitely like to participate again.

申し込み後、風が強いのでウインドブレーカーが必要、ビーチから乗るので、膝くらいまで濡れる、等の注意事項がありましたが、それほど気にしないで大丈夫だと、思いました。確かに、風はすごいのですが、楽しくて寒さは感じなかったです。日本人ほ私達以外２組だけでした。
その日のメンバー構成で、感じは変わりそうですが、ハワイでの体験として、かなり楽しいイベントになると思いました。
また、ぜひ参加します。

This is my third time, and I was able to see sea turtles. I think there’s no better tour than this, so I definitely recommend participating. I suggest making an early reservation.

3回目ですが、ウミガメにあえました。こんなに良ツアーは
ないから絶対参加した方がいいと思います
早めの予約をお薦めします

We chose a VIP seat with meals for our honeymoon! When we arrived at the venue, we enjoyed welcome drinks and snacks, which was a lot of fun! The meal included a large lobster, meat dishes, fish dishes, bread, and dessert, leaving us completely satisfied! I didn't know how to eat the lobster, but the staff kindly taught me!

Once the show started, there were so many captivating moments, especially Michael and the fire show, which were impressive! At the end, we even got to take photos, making it the best trip to Hawaii ever!!

新婚旅行ということで、食事付きのVIP席にしました！会場に着いたらウェルカムドリンクを飲みながらおつまみも頂けて楽しめました！食事は大きなロブスター、お肉料理にお魚料理、パンとデザートがあり、お腹いっぱいで満足です！ロブスターは食べ方が分からなかったのですが、スタッフの方が親切に教えてくれました！笑笑
ショーが始まったら目の離せない場面ばかりで、特にマイケルとファイヤーショーが印象的です！ラストは写真まで撮って頂き、最高のハワイ旅行になりました！！

It was just a 10-minute program, but I was able to feed the dolphins three types of fish, dance with them using my favorite toy that I chose, and take a lot of photos with the dolphins. I'm really glad I participated in such a fulfilling program!

I think my enjoyment was also due to my complete lack of issues with English. Since communication with the trainers and the reception staff is in English, I imagine that those who lack confidence in their English conversation skills might only enjoy about 70-80% of the experience.

たったの10分のプログラムでしたが
イルカに3種類の餌の魚をあげたり
自分の選んだ好きなおもちゃでイルカと一緒に踊ったり、イルカと沢山の写真を撮っていただいて大変身のあるプログラムで参加して良かったです！

ただ私は英語能力に関しては全く問題ないのも楽しめた要因だと思います。トレーナーの皆さんや受付の方とコミュニケーションは英語になるので英会話に自信が無い方は楽しさも7-8割になるのかなぁと想像してます。

I made a reservation with Roberts as usual through Veltra. This time, I finished immigration more than an hour earlier than my reservation, and I wondered what would happen. When I went to the reception desk, the cheerful Roberts Aloha staff appeared for the pre-boarding check, and it went smoothly, allowing us to depart in about 10 minutes. We arrived at the condo very smoothly. The driver was also polite.

いつものベルトラでロバーツを予約。
今回は予約より1時間以上早く入国審査が終わり、どうなるかしら？と思いなが受付デスクへへ、乗車前確認も黄色ロバーツアロハでにこやかに登場されスムーズに終了し10分程で出発。とてもスムーズにコンドに到着。
ドライバーさんも丁寧でした。

This was my second time at Sandbar. I had previously known about Captain Bruce's tours but had avoided them due to the cost. This time, I booked it at the request of my companion, and I received services that exceeded the price. The food on the boat was delicious, and the number of people on the tour was not too large. The staff was kind, and I had a great time.

サンドバーは2度目でした。以前も、キャプテンブルースのツアーは知っていましたが、料金面で避けておりました。
今回は、同行者の希望でこちらを予約しましたが、料金以上のサービスを受けられました。
船上の食事も美味しかったですし、ツアーの人数も多すぎず、スタッフも親切で楽しかったです。

Departed right on time for a 45 minute sail all before moving into a great position to view the fireworks. Hosts were pleasant and it was a very nice evening. Tip - wear shorts or a short dress - you may be knee deep in water getting onto and off the catamaran!

I participated five years ago, and although it was tough, it became a wonderful memory, so I joined again this time, but I was disappointed.

The meeting time was set for 5:55 AM, but the staff arrived more than 30 minutes late. During that time, a staff member from Dolphin University came, but without saying a word to the anxious middle school participants, they only took attendance for the university participants and left. The staff who arrived late, including someone who claimed to be the president, only said, "I'm sorry for the trouble," without explaining why they were late. They repeatedly mentioned how hectic it was, but that doesn't concern the participants. I believe they should at least properly explain the circumstances behind the delay.

We set out to sea about 30 minutes late, but in the end, we only saw dolphins for a few seconds. Later, several staff members told us, "The dolphins were far away today." I understand that luck plays a role, but I couldn't help but think that if there hadn't been a delay, we might have seen more.

Five years ago, we entered the sea multiple times to see dolphins, but this time we only saw them for a few seconds before moving to a shallower area to snorkel at a spot with coral. Honestly, there are other places with prettier coral than here, and I felt that it wasn't necessary to do this in Hawaii.

During snorkeling, I was told beforehand that it was okay to remove flotation devices, but since no one had taken them off, I asked a woman who seemed to be the captain for confirmation. Without looking up from her phone, she said, "If you can swim, then," which felt a bit rude.

I also purchased photos, and while we were able to take turns on the boat, the only photos taken while swimming were group photos. I was diving to see turtles while snorkeling, but there were no pictures of me or my friend in the water, so I would have appreciated more consideration for capturing moments in the sea.

I understand that the situation with the dolphins depends on luck, but this time, I was disappointed with the staff's response in various aspects.

5年前にも参加し、ハードだったけどすごくいい思い出になったので再度参加しましたが、今回はガッカリしました。

05:55という早朝の集合時間でしたが、スタッフが来たのは30分以上過ぎてから。途中イルカ大学のスタッフが来ましたが、不安な顔をしている中学の参加者に一声もかけずに、大学参加者の点呼だけ取って行ってしまいました。
遅れてきたスタッフも学長だという方も「トラブルでバタバタしてすいませんでした」と言うだけで、なぜ遅れたのか理由も説明されませんでした。バタバタして大変だったと何度も言われましたが、大変だったのは参加者側には関係ないことです。なぜ遅れたかの事情の説明くらいはきちんとするべきだと思います。

30分ほど出航が遅れた状態で海に出ましたが、結局イルカが見れたのは数秒だけ。後から複数のスタッフに「今日はイルカが遠くに行ってた」と言われました。運に左右されるのは理解してますが、遅れなければもっと見れたかもしれないんじゃ？と思わざるを得ませんでした。

5年前は何度か場所を変えてイルカを見に海に入りましたが、今回は数秒見てイルカは終了、浅めの場所へ移動してサンゴがあるところでシュノーケルになりました。正直ここよりサンゴが綺麗な海は他にあるし、わざわざハワイでしなくてもいいなあという感想でした。
シュノーケルの際、事前に浮具を外してもいいと言われていましたが、誰も外していなかったので確認のために船長？の女性に声をかけた際、顔も上げずに携帯を見ながら「泳げるならね」と言われたのもちょっと感じが悪かったです。

また写真を購入しましたが、船上では順番に撮っていただけましたが、泳いでいる最中の写真は集合写真のみ。シュノーケルでカメを見に潜ったりしてましたが、私と友人の海での写真は一枚もなかったので、海でも満遍なく撮影するよう配慮していただきたかったです。

イルカの状況が運次第なのは納得していますが、今回はいろんな面でスタッフの方々の対応が残念でした。

Since it was close to the hotel, I was able to enjoy my free time in the afternoon. Surprisingly, I managed to ride without flipping over! It felt great, and the instructor was kind too!

ホテルから近かったので午後からの空き時間に楽しむことができました。
意外にひっくり返ることなくなんとか乗れました！
気持ちよかったです、先生も優しかったです！

Sailing while drinking a Mai Tai. The night view of Waikiki and the sunset orange were exceptionally beautiful. My heart felt relaxed. I thought to myself that I was glad to be alive.

マイタイを飲みながらセーリング。
ワイキキの夜景やサンセットオレンジが格別にきれいでした。こころが、ほぐれていきました。生きてて良かったと思いました。

I feel at ease, so I always ask for your help. This time, I appreciate your assistance despite my early morning arrival. I've been here several times and have no major concerns in Hawaii, but it's smooth and reliable, so I recommend it even for first-timers. I have also received your help in other countries. I will ask for your assistance again.

安心出来るので、毎度お願いさせて頂いております。今回は早朝到着にも関わらず、対応してくださり感謝です。回数重ねていて、さほど心配事もないハワイですが、スムーズで信頼できるので初めての方でもお薦めです。私は、他の国でもお世話になっております♪。また、お願い致します。

this was my first visit to oahu and the i had booked an introductory tour. it was a perfect start. our tour guide was really lovely with a good sense of humour . he was also knowledgeable about the local history and little areas of interest being a local interest.
there were lots of visits to some beautiful beaches and enough time at the waimea botanical gardens to go for a wander. the lunch was delicious. topped at the end a visit to the dole plantation.
i wish we had more time at the plantation to actually go out on the train to be amongst the growing pineapples which would have added to the experience

Before the show, we had a meal at the buffet. There was pork, beef, chicken, and white fish. I thought it was quite tasty.
The show was enjoyable with impersonators and fire dancing. It was really great that it ended with the Hawaii Five-O theme song!

ショーを観る前にブッフェ での食事をしました。豚も牛もチキンも白身魚もありました。普通に美味しいと思います。
ショーは、そっくりさんが出てきたり、ファイアーダンスがあったりと楽しめました。最後、ハワイファイブオーの曲で終演したのがとてもよかったです！

It’s only a 30 min jet ski ride. Not 1 hr. So was disappointed. It was over really fast and you are only allowed to go in a circle lol