Reviewed by: ナオト
I had made a reservation at Dolphin Middle School, but due to adjustments in the number of participants, I ended up joining Dolphin University.
As soon as we headed out to sea, we spotted a whale! (Is it seasonal?), and within about 10 minutes of searching for dolphins, we found some! We dove in twice to get ahead of them. The excitement of having dolphins swimming close by was incredible, and the beauty of the ocean was even more breathtaking!
After that, we moved to a slightly shallower area where we enjoyed snorkeling and relaxed on floating mats, fully savoring the waters of Hawaii. Thanks to the change to Dolphin University, we were also lucky enough to see beautiful fish!
From the morning gathering until the end, there was a Japanese guide with us, which provided a great sense of reassurance! I highly recommend it!
イルカ中学で予約してましたが人数調整でイルカ大学への参加になりました。
海に出てすぐにクジラを発見!(季節による?)、イルカも探し始めて10分程で発見!
先回りして2回ダイブしました。
イルカが近くで泳いでいる感動はもちろん、海が綺麗すぎてさらに感動!
その後は少し浅めの場所に移動し、シュノーケリングしたり、海に浮かせたマットの上でゆっくりしたりとハワイの海を満喫できました。
イルカ大学に変更になったおかげで綺麗な魚も見れてラッキーでした!
朝の集合から最後まで日本人のガイドさんが居てくれて安心感もバッチリでした!
おすすめです!
酔い止め必須!
寒いから借りましたが、ウェットスーツはあってもなくても!(10ドルで借りれました!カード払いでも現金でも可)
シュノーケリング初心者でも全く問題無し!
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/01/27 |
| Activity Date: | 2026/01/23 |
Reviewed by: みんみん
Since it was my first time, I was scared and nervous. However, other customers encouraged me and cheered me on, so I gradually got used to it and was able to enjoy the scenery around me (though I was still scared…). The sea breeze was pleasant and absolutely wonderful.
初めてなので怖くて緊張しまた。他のお客様さん達が声をかけてくれたり盛り上げてくれたので少しずつ慣れてきて周りの景色を見れました(やはり怖かったですが…)海の風はここち良く最高でした。
Anyway, if everyone gets excited together, we can have fun!
とにかく皆んなでテンション上げれば楽しめる!
| Rating: | |
|---|---|
| Packages: | 高さ120メートル |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2026/01/26 |
| Activity Date: | 2026/01/02 |
Reviewed by: Melissa
Had an amazing massage with a combination of styles! It was exactly what I needed after a long flight. The ladies did a great job in relieving my back pain. Loved it!
| Rating: | |
|---|---|
| Packages: | Full Body Massage (60 minutes) |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2026/01/26 |
| Activity Date: | 2026/01/24 |
Reviewed by: さくら56
I usually do yoga indoors, so doing yoga while looking at the ocean and sky in Hawaii was very liberating. There were many locals, but everyone was very kind, and I had a great time. I would like to participate again.
普段は室内でのヨガをやっているので、ハワイの海や空をみながらのヨガはとても解放的でした。地元の方が多かったですが、みなさんとても親切でとても楽しめました。また参加したいです。
The instructor teaches kindly and patiently. Yoga in nature is healing.
インストラクターの方は優しく丁寧に教えてくれます。自然の中でのヨガは癒されます。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2026/01/26 |
| Activity Date: | 2026/01/23 |
Reviewed by: nao
I was late to the meeting place on the day, but the staff was kind and attentive even though I joined midway! The yoga under the shade of the trees was comfortable, as the heat and sunlight from the beach weren't too strong, allowing me to relax and enjoy it! It was reassuring to have a Japanese instructor ♡ I was very happy that they took many photos and videos!
当日集合場所に遅れてしまいましたが、途中参加でも親切、丁寧でした!木陰でのヨガはビーチの暑さや日差しも強くなく安心して落ち着いて行えました!
日本人の先生で安心♡写真や動画もたくさん撮って頂きとても嬉しかったです!
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2026/01/26 |
| Activity Date: | 2025/12/31 |
Reviewed by: ぴちり
To put it simply, I was able to see the whales' spouts only a few times. I wish I could have seen them a bit closer. However, the boat was large and stable, so I was quite satisfied to relax in a deck chair and enjoy the feeling of a cruise. Sitting in the deck chair while looking at the views of Diamond Head and Waikiki from the sea, I learned a lot from the Japanese announcements about various things related to whales!
結論から言うと、クジラの潮吹きは数回だけ見ることが出来ました。もう少し近くで見えると良かったかなと思います。ただ、船も大きくて揺れも少ないので、デッキチェアに座ってゆったり船旅気分を味わえたのはかなり満足でした。海から眺めるダイヤモンドヘッドやワイキキの風景を見ながらデッキチェアに座り、日本語でクジラについての様々な事を船内放送で聞けて勉強になりました!
I felt that there wasn't much swaying, so it seemed like there wouldn't be much seasickness. It's essential to have a jacket on board or inside the ship since the wind and air conditioning are quite s
揺れも少ないので船酔いもあまりないのではと感じました。
船上や船内は風やクーラーがきいているので上着は必須です!
| Rating: | |
|---|---|
| Packages: | 【3月参加/2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/01/26 |
| Activity Date: | 2026/01/24 |
Reviewed by: mairanryo
I participated on January 21st. We visited various tourist spots on the East Coast in order, and we were able to take photos at each location. At Kualoa Beach, we saw a honu (sea turtle) come close to the shore to eat seaweed. At the Tropical Farm, which my wife was looking forward to, we had the experience of cracking macadamia nuts and tasting all the different varieties. For lunch, we enjoyed a large Instagram-worthy burger at the Seven Brothers at Kahuku Sugar Mill. In the afternoon, we had an hour and a half of free time in Haleiwa, and we returned to Waikiki around 5 PM.
We visited many spots, but since it was just the two of us that day, we were able to enjoy it without rushing. Additionally, our conversations with our guide, Jonah, were lively, making for a fun day.
1/21に参加しました。東海岸の観光スポットを順番に回って、各スポットで写真も撮影してもらえます。
クアロアビーチではホヌが波打ち際近くまでやってきて、海藻を食べる姿を見れました。家内が楽しみにしていたトロピカルファームでは、マカデミアナッツを割る体験や全種類の試食も出来ました。昼食はカフクシュガーミルのセブンブラザーズで、インスタ映えする大きなバーガーを楽しみました。そして午後はハレイワで1時間半の自由時間があり、ワイキキには17時頃戻ってきました。
多くのスポットを回りましたが、この日は私たち夫婦だけだったのであくせくすることなく、またガイドのジョナさんとの会話も弾み、楽しい1日を過ごせました。
You can efficiently visit the tourist spots on the East Coast.
東海岸の観光スポットを効率よく回れますよ。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/01/26 |
| Activity Date: | 2026/01/21 |
Reviewed by: まさひ
Although there were clouds and it wasn't completely clear, thanks to Mr. Clinton's attentive guidance, we were able to have a comfortable flight.
雲があって快晴ではありませんでしたが、クリントンさんのていねいな指導によって快適なフライトをすることができました。
Daniel K. Inouye Airport can be quite busy with aircraft arrivals and departures, which may lead to delays due to waiting for takeoff on the runway or waiting to land in the air. It's advisable to all
ダニエルKイノウエ空港は飛行機の離発着が混雑していて、滑走路での離陸順番待ちや上空で着陸順番待ちが発生したりして終了時間が延びる可能性があります。スケジュールには余裕が必要でしょう。
| Rating: | |
|---|---|
| Packages: | 60分プラン<1~3名様/約60分×1フライト/東海岸or西海岸いずれか> |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2026/01/25 |
| Activity Date: | 2026/01/21 |
Reviewed by: soso
The theater inside the hotel is small, but you can see the entire stage well even from the cheaper seats. It gets crowded before entry, but since it's inside the hotel, you can feel secure. Because it's a small theater, entering and exiting was also smooth.
ホテル内の劇場のためこじんまりしていますが、安い席でも全体がよく見えます。入場前は混雑していますがホテル内のため安心です。小規模劇場のため出入りもスムーズでした。
| Rating: | |
|---|---|
| Packages: | カテゴリー4席(後方7~11列目) |
| Attended as: | Solo Travelers |
| Weather: | Cloudy |
| Posted on: | 2026/01/25 |
| Activity Date: | 2025/07/03 |
Reviewed by: ちゃんこ
Riding a gentle horse and strolling along the beach created the best memories. At first, I was anxious, but they carefully taught me the tips for riding.
優しい馬に乗り、海辺を散策できて、最高の思い出になりました。
最初は不安でしたが、乗り方のコツも丁寧に教えてくれます。
Even small children can enjoy it.
小さいお子さんでも楽しめます。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/01/25 |
| Activity Date: | 2025/12/26 |
Reviewed by: たよに
Satomi and her group had an amazing time, and the live music on the boat was wonderful! It was a bit chilly, but we could do as much snorkeling, stand-up paddleboarding, and kayaking as we wanted! The fish were so big that it was a little intimidating. Seeing the black and fast sea turtles in person was like heaven.
サトミさん御一行が最高に楽しくて、船の生演奏も素敵!少し寒かったけど、シュノーケリングのサップもカヤックもやり放題!魚はデカすぎてちょっとビビります。黒くて早い海亀も生で見れて天国でした。
If you're coming in winter, bring a jacket!
冬に来る人は上着!
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Friends |
| Weather: | Cloudy |
| Posted on: | 2026/01/25 |
| Activity Date: | 2026/01/23 |
Reviewed by: かや
The amount of food is sufficient, and you can enjoy the dance show up close. They also provide goods to enjoy the countdown. For wheelchair users, they offer barrier-free guidance. You can watch the fireworks from the rooftop deck. If you don't go to the deck early, it might be difficult to find a good viewing spot.
If the wind is strong, a vinyl shield will be put up, making it hard to see the night view outside. Additionally, the seating often involves sharing tables with other groups. Since there's a possibility of sitting with other Japanese guests, if you're expecting an overseas experience, you might be disappointed.
食事の量も十分、ダンスショーも間近で見られる、カウントダウンを楽しむグッズも用意してくれている。車椅子の利用者でも、バリアフリーで案内してくれます。花火も屋上デッキで見られます。早めにデッキに行かないと、よく見られる場所は難しいかも。
風が強いとビニールシールドをかけられてしまうので、外の夜景が見えにくくなってしまいます。また、座席は他のグループの相席になることが多いです。他の日本の方との相席の可能性があるので、海外体験!!を期待しているとガッカリしちゃうかもしれません。
| Rating: | |
|---|---|
| Packages: | 【完売御礼】3コースディナー(ロブスター&ステーキ)プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2026/01/25 |
| Activity Date: | 2025/12/31 |
Reviewed by: Ts
I used this service during my stay in Waikiki, and it was more convenient than I imagined. It covers almost all the way to Ala Moana, Diamond Head, Kaka'ako, and East Oahu with just this trolley.
There was no stress waiting for buses, and I could visit tourist spots at a good pace, allowing me to fully enjoy sightseeing even with limited days of stay. The interior was clean, and the staff was very courteous.
What I particularly liked was the ability to get on and off at my preferred times. Shopping, café hopping, and visiting tourist attractions went very smoothly.
I think this is a great mode of transportation not only for first-time visitors to Hawaii but also for repeat visitors.
ワイキキ滞在中に利用しましたが、想像以上に便利でした。アラモアナ、ダイヤモンドヘッド、カカアコ、東オアフ方面まで、このトロリーだけでほぼカバーできます。
バスを待つストレスもなく、観光地をテンポよく回れるので、限られた滞在日数でもしっかり観光できます。車内は清潔で、スタッフの対応も丁寧でした。
特に良かったのは、好きなタイミングで乗り降りできる点。ショッピング、カフェ巡り、観光スポット巡りがとてもスムーズにできました。
初ハワイの方はもちろん、リピーターでもかなり使える移動手段だと思います。
It's recommended to start in the morning. If you check the route in advance, you can navigate efficiently.
朝から乗るのがおすすめ。ルートを事前に確認しておくと効率よく回れます。
| Rating: | |
|---|---|
| Packages: | 4日券 |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2026/01/25 |
| Activity Date: | 2026/01/01 |
Reviewed by: マイクちゃんま
The Dolphin Hawaii boat is a small, engine-powered catamaran. The weather was cloudy with quite a bit of wind, and there was occasional rain coming from the side. On days when the weather isn't great, especially on cloudy days in February, it seems necessary to wear a nylon jacket or bundle up a bit. On windy days, the boat sways quite a bit, but for those who enjoy amusement park rides, the rocking from the waves and the boat's movement can be quite enjoyable.
On the day of the experience, a pod of dolphins was swimming very close to the small catamaran, floating and diving right in front and beside us, and we were thrilled to see them swimming so near. We caught a glimpse of a whale's tail for just a moment, although there were only a few whales. They provided warm tea and a sports bar where we could help ourselves to snacks, both of which were delicious and greatly appreciated on the chilly boat.
The captain and the two staff members who provided friendly and detailed explanations about the ecology of dolphins and whales were impressive, and I was truly impressed by their professionalism and dedication.
イルカハワイさんの船は、エンジンで動かされる小さな小さな双胴船です
天気は曇りで結構な風の日でした
時折横からの雨もありました
天気がそんなによくない日や2月の曇り日には、ナイロン製の上着やある程度は着込んで行く必要がありそうです
風がある日は船は結構揺れますが
遊園地アトラクションなどが好きな人には波と船の走りからくる揺れも楽しめるかと思います
体験した当日はイルカの群れが小さな双胴船の直ぐ近く、前や横で浮いたり潜ったりゎ繰り返し、並走したりと、イルカと双胴船からの水面上の距離はかなり近く、イルカの泳ぎを見ていて興奮しました
クジラは少しでしたが一瞬尾びれが見えました
提供された温かいお茶や自由にとって食べられるスポーツバーもありいずれも美味しく肌寒い船上にてかなりありがたく頂けました
イルカやクジラの生態など詳しくフレンドリーに解説してくれたり
操舵される船長さんと解説や客対応をして下さった二人の働き方は素晴らしく感心しました
I had an amazing time. I highly recommend it!
めちゃくちゃ楽しめました
お勧めします
| Rating: | |
|---|---|
| Packages: | ホエールウォッチング付きプラン(12月中旬~3月) |
| Attended as: | Couples |
| Weather: | Rainy |
| Posted on: | 2026/01/24 |
| Activity Date: | 2026/01/21 |
Reviewed by: マイクちゃんま
前日にホノルル朝便到着し初日夕刻にイルカハワイさんの小さな小さな双胴船でホエルウォッチングに出ていました
今回は連日でのホエルウォッチング体験でした
前日、今回とクジラ見ることが叶いました
小さな小さな双胴船では
イルカの群れが並走?並泳?していたり双胴船の直ぐそばで家族?兄弟兄妹?が遊びたわむれていると思われる様子を堪能出来ました
ただ、船酔いする方や揺れや遊園地のアトラクションに弱い方には
スターオブホノルルに乗船する方がより船酔いを心配せずに安心していられるかと思います
より迫力ある身近な海洋体験だと小さな小さな双胴船をお勧めします
今回はどちらの船でも両日共にクジラ見られました
船酔いする方、遊園地アトラクションに弱い方はスターオブホノルル号を
小さな船ヨットは風ある日や雨降りだと結構辛い
ただ、とにかく傍でイルカだと言う方には小さな双胴船を勧めます
| Rating: | |
|---|---|
| Packages: | 【3月参加/2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/01/24 |
| Activity Date: | 2026/01/22 |
Reviewed by: Hiro
1000ft flying was awesome and we were really excited! All stuff is friendly and humorous. We will absolutely come back here to enjoy Hawaii ocean again. Thank you!
| Rating: | |
|---|---|
| Packages: | Super Flight: 1000ft Line |
| Attended as: | Families with Young Children |
| Weather: | Cloudy |
| Posted on: | 2026/01/24 |
| Activity Date: | 2025/12/29 |
Reviewed by: けいてぃ
We participated as a group of six, including a couple and my brother's family (in their 50s, 20s, and a high school student). It was cloudy and a bit chilly in the morning, but by 9 AM, the sun came out, and we were able to fly in clear skies. The staff was friendly and easy to understand, and we even got to see whales, making it a wonderful New Year!
夫婦と弟家族の6人(50代と20代と高校生)で参加しました。朝一番は曇っていて少し寒そうでしたが、9時からの私たちは日も照り出し快晴の中を飛べました。スタッフの方も分かりやすく親切で、クジラも観れてとても良いお正月になりました!!
When it's cloudy, a large bath towel is necessary.
曇ってると大きなバスタオルが必要です。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2026/01/24 |
| Activity Date: | 2026/01/02 |
Reviewed by: Bunny
The tour wasn't bad, but it wasn't as fantastic as I had hoped for. "Lunch" was a simple sandwich and a pack of chips that left us hungry. The sandbar was beautiful but snorkeling was underwhelming.
Make sure you bring your own food.
Aloha Bunny,
Thank you very much for choosing our tour and for taking the time to share your honest feedback.
We apologize that the lunch provided did not meet your expectations. We aim to provide a convenient meal to keep the energy up, but we understand that a sandwich and chips may feel light after a morning of activity. Your comments regarding the portion size and variety are very helpful, and we will certainly review our catering options with our team.
Regarding the snorkeling, the marine conditions can vary day to day, but we are sorry to hear it felt underwhelming during your visit. We will use your feedback to look into how we can better guide our guests to the best viewing areas.
We value your patronage and hope to have the chance to welcome you back in the future for an experience that truly exceeds your expectations.
Mahalo,
Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2026/01/24 |
| Activity Date: | 2025/12/31 |
Reviewed by: エミ
When I showed the voucher, I was guided immediately, and I was able to choose from the Japanese menu. On the first night after arriving in Hawaii, I had dinner with three friends while listening to live music and feeling the essence of Hawaii. The staff was also very nice, which was great. Thank you very much.
バウチャーを見せたらすぐに案内していただき、日本語メニューから選ぶ事ができました。
生演奏を聞きながら、ハワイ着いた初日の夜
友達3人で、ハワイを感じなら食事ができました。スタッフもいい感じのスタッフで良かったです。有難うございました。
Since the tip is included, you can just leave after eating.
チップも全部込みなので、食べたらそのまま帰れます。
| Rating: | |
|---|---|
| Packages: | ディナー |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2026/01/23 |
| Activity Date: | 2026/01/13 |
Reviewed by: Chloe
The captain and staffs are amazing. They take good care of us and make sure we are safe while having fun. The boat provided spam musubi, chips, cookies, granola bars and drinks. We had fun playing SUP on the sandbar and the water is so clear. The snokeling is the most fun part of the tour. We were able to see sea turtle that swim by us so close. Highly recommended to join if you are coming to Hawaii.
Remember to take your camera with you.
| Rating: | |
|---|---|
| Packages: | Morning Tour Package |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/01/23 |
| Activity Date: | 2026/01/20 |
Reviewed by: Kara
The catamaran ride offered beautiful views, and the Hawaiian fishpond tour was educational.
| Rating: | |
|---|---|
| Packages: | Hawaiian Fish Pond & Ocean Voyage Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2026/01/23 |
| Activity Date: | 2025/09/16 |
Reviewed by: Kara
The itinerary was well planned, with a nice mix of North Shore highlights, scenic East Side stops, and a fun visit to Dole Plantation.
| Rating: | |
|---|---|
| Packages: | 8-hour Oahu Island Experience Day Tour |
| Attended as: | Families |
| Posted on: | 2026/01/23 |
| Activity Date: | 2025/09/08 |
Reviewed by: Amber
Crews are so friendly, music is great, sandwiches are delicious, everything is good except the cloudy weather, so definitely gonna book again when the weather is nice
There are changing rooms on the boat, bring the dry clothes
Aloha Amber,
Thank you for your 5-star review! We are so happy to hear that you had enjoyed everything. We are looking forward to seeing you again soon!
Mahalo,
Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2026/01/23 |
| Activity Date: | 2026/01/21 |
Reviewed by: Kyky
We brought our family of 3 on this excursion. For reference our kids are 11,9 and 6. They had alot of keep the entertained. Paddle boarding, kayak, snorkeling and snacks. As well as a bathroom on board their boat. The boat was nice and clean! It was a fun excursion that took about half of the day with travel time from our resort at the Aulani. Defintely worth our time! The weather was nice and sunny on the day we went so it was nice to relax on their floating raft.
Aloha Kyky,
Thank you very much for your 5-star review! We are so happy that all your family had a great time with our tour.
We are looking forward to seeing you again soon!
Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2026/01/23 |
| Activity Date: | 2026/01/20 |
Reviewed by: みなとみらい
I was disappointed that I couldn't experience the whale watching I was looking forward to, but I was able to see the views from the back of Diamond Head, which made for a valuable experience.
期待していた様なホェールウォッチングが出来なかったのは残念でしたが、ダイヤモンドヘッドの裏側の景色なども見られ、貴重な体験になりました。
The coffee was sold out, so I had tea instead, but later I was able to have coffee as well. ☕
珈琲が売り切れで、紅茶にしましたが、後で珈琲も頂けました☕
| Rating: | |
|---|---|
| Packages: | 【3月参加/2人目無料!】人数限定モニター |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2026/01/22 |
| Activity Date: | 2026/01/20 |
Reviewed by: ドンデコルテ
**[Positive Aspects]**
During the transfer, the driver kindly introduced us to recommended restaurants along the way. He was very friendly and left a good impression.
We were able to see sea turtles. We took photos from the boat and also saw them swimming nearby while snorkeling.
It was great to take commemorative photos while doing activities like stand-up paddleboarding (SUP).
**[Negative Aspects]**
The time when you can see sandbars like those shown in guidebooks and on websites is quite limited. Although we were there during a relatively low tide, the sand was completely submerged, and the water level was above an adult's waist.
This is due to weather conditions, so there's not much that can be done, but on the day we participated, there were strong winds, and the current was quite fast. The SUP was being swept away, so it didn't feel like a leisurely activity, and we ended up exhausting ourselves.
Again, this is due to the weather, but because it had rained right before and there were strong winds during the activity, the sea didn't look very clear. (We didn't see many fish while snorkeling.)
Additionally, there were participants who were confused when they were told on-site that you cannot participate in snorkeling if you can't swim. I think it would be good to include this information in the participation guidelines.
**[Varies by Person]**
As mentioned by another reviewer, the Japanese-speaking staff used casual language throughout. While some may appreciate having someone who can communicate in Japanese during an activity abroad, others might find this somewhat rude. I think this depends on how individuals perceive the quality of service relative to the price paid.
Since the staff cannot judge how well someone can swim, I understand that self-assessment is necessary, but I think it would be helpful to have some criteria or steps to determine participation eligibility in shallow areas. Some people might feel like they were treated coldly or dismissed.
【良かった】
送迎の際にはドライバーの方が道中にあるおすすめレストランなど紹介してくれました。とても親切な方で好印象でした。
ウミガメを見ることができました。船上から写真を撮ることも、シュノーケリング中に近くを泳いでいるところを見ることもできました。
SUPなどしながら記念撮影できたのはよかったです。
【悪かった】
ガイドブックやサイトHPに掲載されている写真ようなサンドバーがみられる時期はかなり限られています。比較的干潮に近い時間帯でしたが砂は全く見えず、水位は大人の腰より上でした。
これは天候によるものなのでどうしようもないですが、自分たちが参加した日は強風で、潮の流れがかなり早かったです。SUPもどんどん流されてしまうので、優雅に遊ぶという感じではなく、体力を消耗しました。
これも天候によるので仕方ないですが、直前まで雨が降っていたことと、アクティビティの時間帯に強風が吹いていたため、海はあまりきれいに見えませんでした。(シュノーケリングはあまり魚を見つけられませんでした。)
また、平泳ぎができないとシュノーケリングには参加できない。ということを現場で伝えられて戸惑っている方がいました。参加時の注意事項に記載してもよいかと思いました。
【人による】
別の方も口コミで書かれていましたが、日本語スタッフの方は終始タメ口でした。
海外で参加するアクティビティにもかかわらず、日本語でコミュニケーションをとることが可能な方がいてくれるのでありがたい。ととらえる方もいると思いますし、応対がやや失礼に感じると思う方もいると思います。これは払った料金とサービスの質を各位がどうとらえるかによるかと思います。
どの程度泳げるのかはスタッフでは判断できないので自己判断というのは分からなくもないですが、目安となる基準や、浅瀬で参加可否を判断してもらうためのステップとかはあってもいいのではないかと思いました。人によっては冷たく突き放されたように感じてしまうかと思いました。
Thank you very much for participating in the Captain Bruce's Heavenly Ocean Tour. We sincerely appreciate the various perspectives you shared in your review. Our entire staff will share your feedback, and we will strive to improve our tours in the future. We hope you will join us again and we would love to receive another review from you. We look forward to that day with all our hearts.
キャプテンブルース天国の海ツアーです。ツアーにご参加頂きまして本当にありがとうございました。
様々な視点からのレビューを頂き心より感謝しております。スタッフ一同でシェアをさせて頂き今後のツアーの向上を心がけていきたいと思います。
またご参加頂きましてぜひまたレビューをお願いしたいと思います。その日を心よりお待ちしております。
| Rating: | |
|---|---|
| Packages: | 2便 |
| Attended as: | Others |
| Weather: | Cloudy |
| Posted on: | 2026/01/22 |
| Activity Date: | 2026/01/15 |
Reviewed by: Eric Y
My wife and I booked the morning 2hr whale watch cruise and it was breathtaking. The views all the way throughout the cruise was the highlight. Not to mention the whales we spotted in the distance. The cruise staff were all very helpful and welcoming. The pineapple banana bread was one of the best I have ever had! I would recommend this activity to all friends and family that come to Oahu
Take ginger pills or gravol if you are sensitive to motion
| Rating: | |
|---|---|
| Packages: | [January 2026 Special Promo] Review and Score a BOGO Deal! |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2026/01/22 |
| Activity Date: | 2026/01/20 |
Reviewed by: GM
Most of the guests were from Europe and America, with a few Japanese and Korean people. The guide spoke only in English, mixing in jokes, which made for a lively conversation. I didn't understand everything, but it was fun!
As for the whales, we saw them a few times, but they were quite far away and only surfaced for a few seconds, so we couldn't take any photos. However, the excitement in the air was palpable. If I could wish for something, it would be that other boats were able to see them up close while we were always a bit far away.
The most moving moment was during sunset. The shots with the beautiful yacht were the highlight of this trip.
ほとんどの客は欧米の方々で一部日本人、韓国人。ガイドは英語のみでジョークをまじえ軽快なトークを楽しめました。意味はすべてはわかりませんが笑
肝心のクジラは何回か見えましたが結構遠くで浮上は数秒なのでカメラ撮影はできませんでしたが歓声が沸き場は盛り上がりました。欲を言えば他船は近くで見れていたのにこっちは毎回遠かったことです。
1番の感動はサンセット時。綺麗なヨットとのショットは今回の旅で最高でした。
I was fine, but my wife started to get seasick halfway through. It seems that the medication didn't help, so those who are sensitive might want to refrain from it.
私はなんでもなかったのですが妻は途中から船酔いになりました。薬を飲んでも効かなかった様子なので弱い方は遠慮した方がいいかもしれません。
| Rating: | |
|---|---|
| Packages: | サンセットプラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2026/01/22 |
| Activity Date: | 2026/01/19 |
Reviewed by: ひどかった
The reservation notification did not specify a concrete pickup time, stating only, "We have arranged for you to match your flight arrival time. Please come to the designated location." The specified pickup location was "Roberts Hawaii KIOSK."
However, after arriving at the airport and searching for the KIOSK as instructed, I could not find it. Since it mentioned, "If you cannot find it, please contact the dispatch hotline," I inquired in English. The representative explained how to get to the meeting point and mentioned, "There will be staff wearing yellow aloha shirts," but upon arrival, there were no staff members in sight.
When I called the hotline again, I was just repeated the same explanation. After requesting to speak to a different representative and explaining the situation, I finally received the instruction, "The driver is on their way, so please wait there." It turned out that the staff had not even arrived yet.
I continued to wait in an empty area until the driver finally arrived. However, this time, they did not assist with loading or unloading the luggage at all, and we had to load all the suitcases ourselves. Once we finished loading, I thought we could finally depart, but the vehicle showed no signs of moving. When I asked, "Are you waiting for other passengers?" the only response I got was, "I don’t know," with no further explanation. Meaningless time just passed by.
The driver was later seen talking on the phone with someone who seemed to be staff, and it became vaguely clear that there were other passengers, but there was no explanation from their side. After a while, two groups of passengers finally boarded, and we departed. Notably, those two groups of international passengers also had to load their luggage themselves without any assistance.
The prior explanations were often misleading, and the hotline's explanations on the day were unhelpful. The driver's attitude was quite careless, so I have no intention of using this service again, nor would I recommend it to anyone.
予約通知には具体的なピックアップ時間の記載がなく、「フライト到着時間に合わせてお手配いたしました。指定場所にお越しください。」の記載。指定されたピックアップ場所は「ロバーツハワイのKIOSK」でした。
しかし、空港到着後に案内どおりKIOSKを探しても見つからず。
「見つからない場合はディスパッチホットラインへ」とのことだったため、英語で問い合わせを実施。担当者から集合場所までの行き方を説明され、「黄色のアロハシャツを着たスタッフがいる」と案内されたものの、到着してもスタッフの姿はどこにもありませんでした。
再度ホットラインへ電話すると、同じ説明を繰り返されるばかり。担当者を変えてもらい状況を説明したところ、ようやく「ドライバーが今向かっているので、その場で待つように」との指示。つまり、そもそもスタッフ自体がまだ来ていなかったことが判明しました。
何もない場所でひたすら待ち続け、ようやくドライバーが到着。
ところが今度は、荷物の積み下ろしを一切手伝ってくれず、スーツケースはすべて自分たちで積み込むことに。
積み込みが終わり、ようやく出発かと思いきや、車は一向に動く気配なし。
「他の乗客を待っているのか」と尋ねても、返ってきたのは「I don’t know」の一言だけで、状況説明もなし。意味のわからない時間がただ過ぎていきました。
ドライバーの方がその後スタッフと思しき人と電話をしており、他にも乗客がいそうであることがうっすら判明したものの、あちらからの説明はなし。
しばらくしてようやく2組の乗客が乗り込み、出発。
なお、その2組の海外の方々も同様に荷物を運んでもらえず、自分たちで積み込みをしていました。
事前の説明はミスリードになるところが多く
当日ホットラインでの説明も不親切。
ドライバーの方の対応もかなり雑だったので私は二度と使おうと思えませんでしたし、だれにもお勧めできません。
I think it's better to consider other means of transportation as much as possible.
できるだけほかの移動手段を検討した方がいいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/01/21 |
| Activity Date: | 2026/01/13 |
Reviewed by: ドナルド
On this day, I had requested a Japanese tour for dolphin watching by myself, and in the end, I was able to have a one-on-one experience. They searched the sea for over an hour to find dolphins, visiting various points, and finally, we were able to encounter dolphins. Because they took the time and effort to search diligently, the excitement of that moment was immense.
Our guide, Fuko, shared many interesting facts about Hawaii, making the time on the boat enjoyable throughout. Although I had some swimming experience, it was my first time snorkeling, but thanks to the careful instruction I received, I was able to enjoy it with peace of mind. The lunch we had at the end of the tour was also very delicious, making it a fulfilling day that satisfied both my heart and my stomach.
この日は、私一人でイルカウォッチングの日本語ツアーをお願いしていたのですが、結果的に1対1で対応していただくことができました。
イルカを見つけるために、1時間以上にわたって海の上を探し回ってくださり、さまざまなポイントを巡った末、ついにイルカに出会うことができました。長い時間をかけて一生懸命探してくださったからこそ、その瞬間の感動はとても大きかったです。
ガイドのふうこさんはハワイに関する豆知識をたくさん教えてくださり、船に乗っている間も終始楽しく過ごすことができました。
また、泳ぎの経験はあったものの、シュノーケリングは初挑戦でしたが、とても丁寧に教えていただいたおかげで、安心して楽しむことができました。
ツアーの最後にいただいたお昼ご飯もとても美味しく、心もお腹も満たされる大満足の一日となりました。
I recommend that you definitely bring motion sickness medication! Also, if you can swim, diving might be better than dolphin watching!?
酔い止めは必ず持っていくことをお勧めします!
またもし泳ぐことが出来るならばイルカウォッチングよりもダイビングがいいかも!?
| Rating: | |
|---|---|
| Packages: | 【割引キャンペーン!】ドルフィンウォッチ/送迎付きプラン |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2026/01/21 |
| Activity Date: | 2025/04/21 |
Tips and suggestions
Reply from activity provider
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Motion sickness medication is a must!
I borrowed a wetsuit because it was cold, but it's optional! (I was able to rent it for $10, and you can pay by card or cash.)
No problem at all for snorkelin