Reviewed by: sawa
I made a reservation for a "Cruise & Sea" experience to help my husband, who has never been to Hawaii, fall in love with it. The weather was quite changeable, but during lunch and the timing at the sandbar, it cleared up beautifully, and it felt wonderful. We even saw sea turtles!
I didn't go snorkeling; instead, I relaxed on the boat, enjoying the scenery and reading, which was also nice. My husband was enjoying the beautiful views on the Angel's Sea Cruise as well!
When we went from the boat to the sandbar, we had to swim a little in the water, and I thought it would have been better if we could have just stepped onto the sand directly. (I guess it might not be possible because it's a large boat.)
ハワイは行ったことがないという主人に、ハワイを大好きになってもらいたくて、「クルーズ・海」で、ハワイを堪能してもらいたくて、予約しました。
天候はコロコロと変動がありましたが、ランチ、サンドバーのタイミングには、ぱーっと晴れて、とても気持ちが良かったです。ウミガメも見れました!
私は、シュノーケリングはせずに、船の上でのんびり景色をみたり、読書をしたりして、過ごしましたが、それもまた良かったです。
主人も、きれいだねと、天使の海クルーズを堪能していました!
船からサンドバーに行く時に、海の中を少し泳いでいかないといけなかっったので、そのまま砂の上に降りれたらもっとよかったなぁって思います。(大きな船なので無理なのかと思いますが。)
| Rating: | |
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| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/12/21 |
| Activity Date: | 2016/06/15 |
Reviewed by: 南太平洋の真珠貝
Exploring the sandbar was easy when the seabed was sandy, but when we got closer to the rocky areas, it was painful on the soles of our feet, and everyone let out little screams. However, wandering underwater was fun. I can't swim at all, and while I didn't snorkel, the participants who dove were all excited about the beautiful sea. It's a shame I couldn't see it! But for those who couldn't dive (like me and a grandmother with small children), we were able to take a sightseeing tour around the area on a motorboat. The crew only spoke English, but chatting with them was enjoyable. The Japanese-speaking guide was also interesting, and the meal exceeded my expectations. Those who dove seemed to get hungry, as they even went back for seconds. Next time, I hope to be able to swim a bit better and challenge myself to try snorkeling again.
サンドバーの散策は砂場状の海底の時は未だ歩きやすいのですが、岩に近い海底面の時は足裏が痛くて皆んなチョット悲鳴をあげたり、海中の散策が面白かったです。全く泳げないのですが、シュノーケリングの時はしませんでしたが、潜った参加者の方々は皆さん楽しいんで綺麗な海の様子に興奮気味でした。見れなくて残念!でも、潜れない人(私と小さいお子様連れのおばあさん)には、モータボートで周りを観光させてくださいました。英語しか喋れないクルーでしたが、お喋りがたのしかったです。日本語でのガイドさんんもおもしろく、食事も結構期待以上の内容でした。潜った人達はやはりお腹が空くのかお代わりまでしていましたよ。次回は少し泳げるようになって、シュノーケリングにチャレンジできるよう、又利用しようと思います。
| Rating: | |
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| Packages: | 午後プラン<2019年3月31日まで> |
| Attended as: | Solo Travelers |
| Posted on: | 2016/12/21 |
| Activity Date: | 2016/12/16 |
Reviewed by: うーたんたん
This year, the rainy season started early, so the water level at the sandbar was higher, which was a bit disappointing! We were able to see sea turtles, but it really depended on the weather. Since the staff member was Japanese, I felt at ease and was able to participate in the tour.
今年は、雨季が早かったため、サンドバーの海水の高さも高く少し残念でした‼︎
海亀も観れましたが、天気次第かなって感じでしたo(TωT)o
スタッフのお姉さんが日本人だったので、安心して、ツアーには参加できました☆
| Rating: | |
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| Packages: | 軽食付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2016/12/17 |
| Activity Date: | 2016/11/26 |
Reviewed by: チャレンジァ
I'm glad the guide was energetic. The sandwich didn't look appetizing, but it was delicious. I was lucky to see sea turtles swimming. It was raining when we departed, but it was sunny when we arrived. I was lucky.
ガイドが元気で良かった。サンドイッチは、見た目は美味しそうに見えなかったが、美味しかった。海亀が泳いでいるのが、見えた。運が良い。出発する時は、☔️だったが、着いた時は、☀️ていた。運が良い。
| Rating: | |
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| Packages: | 軽食付きプラン |
| Attended as: | Families |
| Posted on: | 2016/12/16 |
| Activity Date: | 2016/12/13 |
Reviewed by: Hiro
I participated for the first time at the strong recommendation of a junior colleague. I was lucky with the weather, but the water temperature was surprisingly low, not quite what you would expect from a southern island's sea. The water level at the sandbar was about knee-deep, so it didn't feel like a floating island. My wife, who participated last year, mentioned that the water level was up to her waist, so perhaps this year was still better.
For lunch, it wasn't the BBQ I had imagined; instead, they served hamburgers made from grilled patties over charcoal. It was delicious.
After playing at the sandbar for about an hour, we moved to a snorkeling spot while viewing sea turtles from the boat. We snorkeled for about an hour, but there weren't many fish. I had a decent time, but considering the cost, I feel that participating once is probably enough.
後輩の強い勧めで初めて参加しました。天候には恵まれラッキーでしたが、水温は意外と低く南の島の海といった感じではなかったです。サンドバーの水位は膝くらいまであり浮島といった感じではありませんでした。一緒に参加した妻が去年参加した時には腰くらいまで水位があったそうなので、まだ良い方なのかも。
ランチはBBQと聞いて想像するBBQではなく、ハンバーグを炭火で焼いてハンバーガーとして提供されました。味は美味しかったです。
サンドバーで1時間くらい遊んだあと,ウミガメがいるスポットを船上から眺めながらスノーケリングスポットへ移動し、1時間くらいスノーケリングをしましたが、魚はあまりいなかったです。それなりに楽しめましたが,料金に対しての満足度からすると1度参加すれば十分かなといった印象です。
| Rating: | |
|---|---|
| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/12/16 |
| Activity Date: | 2016/12/06 |
Reviewed by: Ari2106
It was amazing. Absolutely the best! The Japanese guide and the local people were very kind, the lunch was incredibly delicious, and we got to spend a lot of time in the sea. It was the best tour. The weather was a bit cloudy, but the content of the tour was very good. It was so good that I want to go many times. I highly recommend it!!! Sunscreen is a must!!!
最高でした。とにかく最高~!
日本人のガイドさんと現地の方々は非常に親切だし、ランチもめちゃくちゃ美味しいし、たくさん海に入れるし、最高のツアーでした。
雲がちょっと多いようなお天気でしたが、ツアーの内容はとても良かったです。
何度も行ってしまいたい、と思うほど良かったです。
すごくオススメです!!!
日焼け止めは必須です!!!
| Rating: | |
|---|---|
| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/12/16 |
| Activity Date: | 2016/07/16 |
Reviewed by: うさこ
The sandbar was painful in some spots depending on where you stepped, but snorkeling was fun with lots of fish. The hamburger was also delicious. I saw many sea turtles too.
サンドバーは踏む場所によって痛いところもありましたが
シュノーケリングはお魚もいっぱいいてたのしかったです。
ハンバーガーもおいしかったです。
ウミガメもいっぱい見れました。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2016/12/15 |
Reviewed by: tom
I ended up going on a rainy day. Since it was high tide, I only got to see a slightly beautiful sea. While high tide can't be helped, I honestly wish they would cancel on rainy days. (If possible, I think they should offer discounts on days with high tide since they can know in advance.) It was just the sea, cold, the snorkeling was murky, and once it starts, you're stuck for about six hours. The staff were very nice, so I gave it two stars.
雨の日に当たってしまいました。且つ満ち潮だったためただの少し綺麗な海を見れただけといった感じでした。
満ち潮はしょうがないにしても、正直雨の日は中止にしてほしいです。(できれば満ち潮の日も、あらかじめわかるのだから割引してもいいと思う)
ただの海、寒い、シュノーケリングは濁ってる、決行されると6時間程度は拘束される。
スタッフの人たちはとても感じの良い人達だったので星2つにしました。
| Rating: | |
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| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/12/14 |
| Activity Date: | 2016/11/21 |
Reviewed by: めぐみ
I finally went on a long-awaited 5-night, 7-day trip to Hawaii with my friends! I participated in this tour after making a reservation from Japan. Our high-energy tour guide picked us up at the hotel, and we set off for our destination! Since it was early in the morning, everyone on the bus looked sleepy, and many were dozing off, but the tour guide's enthusiastic chatter lifted our spirits. I was a bit worried about the weather since it was raining and I thought we might not see any beautiful scenery.
Once we arrived, we received safety instructions and a tour briefing before setting off on the boat. Suddenly, the sun came out, and the clarity of the ocean deepened! The views of the mountains and the sea were truly breathtaking. When we reached our destination, the boat stopped, and we had some free time. We took photos, went snorkeling, and had a lot of fun playing beach volleyball with other participants and the instructor. There were many people from both Japan and overseas, making it a very enjoyable time.
Afterward, we returned to the boat for lunch! We could customize our hamburgers with our favorite toppings, and the burgers we ate on the boat were delicious. After finishing our meal, we went for sea turtle watching! We moved to a spot with clear waters and were able to see them beautifully. We encountered a very friendly sea turtle that came close to the boat, poking its head out, and it was so cute!
Next, we headed to the snorkeling point. Snorkeling was different from what I imagined; while the ocean was beautiful, the fish were quite large. It wasn't like seeing the small fish like Nemo in Okinawa; instead, there were big fish swimming around. I participated for the whole day, and it was more fun than I expected, truly creating wonderful memories of Hawaii. Thank you!
友達と念願の5泊7日のハワイ旅行へ!こちらのモニターは日本から予約を済まし参加しました。行きはハイテンションなツアーガイドさんが宿泊ホテルまでお迎えに来てくれ、現地へ出発!バス内は朝が早かったこともあり皆さん眠そうで、眠っている人も多い中ツアーガイドさんのハイテンションの突っ走りトークに楽しい気持ちになりました(^^;;行きは天候が悪く雨が降っていたりで、綺麗な景色が見れないのではないかと不安になりました。現地に付き、注意事項、ツアー説明を受け船で出発。するとみるみらうちに日差しが出てきて透明度が深まる海へ!ほんとに山と海の絶景でした。目的地に着くと船を止め自由タイムへ。写真を撮ったりシュノーケルをしたり…中でも他の参加者の方とインストラクターの方でしたビーチバレーがとても楽しかったです♡海外の方もいれば日本の方もたくさんいて、とても楽しい時間でした(^3^*)/その後は船にもどり昼食へ!ハンバーガーに自分で好きなトッピングができ、船で食べるバーガーはとても美味しかったです♡食べ終わったあとはウミガメウオッチングへ!また透明度の高い場所へ移動し見事に見れました♡サービス精神の高いウミガメに出会い、船の近くに寄ってきては頭をひょこんとだしたりと、とても可愛かったです(﹡ˆoˆ﹡)その後はシュノーケルポイントへ。シュノーケルは想像と違い、海は綺麗なのですが、魚がとりあえずデカイ(^^;;沖縄などでみれるニモのような魚が見れるわけではなく、大きな魚がウジャウジャいてるというような感じでした(^^;;一日参加させてもらいましたが、想像以上の楽しさで本当にハワイでの素敵な思い出になりましたありがとうございました
| Rating: | |
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| Packages: | ☆会員様限定モニターツアー☆/【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Friends |
| Posted on: | 2016/12/12 |
| Activity Date: | 2016/12/03 |
Reviewed by: ホヌホヌ
The weather was bad and cold. I didn't quite understand the appeal of the sandbar... However, the guide was very interesting and kindly taught us various things about Hawaii and offered warm tea. We also got to see sea turtles! ^_^
天気が悪く寒かったです。サンドバーの良さがイマイチ分からず、、、
ただガイドの方はとても面白くて、ハワイのイロイロな事を教えてくれたり暖かいお茶などを出してくれたり優しかった^_^ウミガメも見れました^_^
Aloha! Thank you for joining the Captain Bruce's Paradise Ocean Tour the other day. I heard you were lucky enough to encounter a sea turtle. As for the weather... let's definitely aim for a comeback!!! I hope you are blessed with a beautiful blue sky next time! We look forward to seeing you again.
アロハ!先日はキャプテンブルース天国の海ツアーにご参加頂きましてありがとうございました。
幸運のウミガメにも出会えたとの事。天候ばかりは、、、ぜひリベンジに!!!
次回はう〜んと青空に恵まれますように!!お待ちしてます。
| Rating: | |
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| Packages: | 午前プラン<2019年3月31日まで> |
| Attended as: | Couples |
| Posted on: | 2016/12/11 |
| Activity Date: | 2016/12/08 |
Reviewed by: あかね
We came to Hawaii for our honeymoon. Since it was the first time for my family in Hawaii, we chose popular activities. My husband and my family totaled 10 people. I was a bit anxious because my husband's family only speaks English, but there were many native speakers (since it was a Japanese company), and they provided explanations in English, which was great. My mother and mother-in-law, who didn't want to snorkel, were specially taken out on a boat and seemed to enjoy it. The service was very good, and the response from the time of booking was polite and quick, which made me feel at ease.
As for the sea, it was cloudy and occasionally rainy, which made it a bit cold. We did some snorkeling and saw a few fish and turtles, but compared to the beautiful seas I've seen in other countries, it was just okay. Also, there was a long time for taking photos, and my husband's family seemed to be wondering what we were doing during that time.
However, it was a very good experience with my family on our first trip to Hawaii, and I recommend the company for their prompt and flexible service. I just felt that the price was a bit too high, so I give it four stars.
私達のハネムーンでハワイに来ました。家族はハワイが初めてだったので、人気のアクティビティを選びました。夫、私の家族総勢10名。夫の家族は英語しか話せないので不安でしたが、(日本の会社だったので)ネイティブの方もたくさんいらっしゃり、説明も英語でして下さり良かったです。スノーケルをしたくない私の母と義理の母には、わざわざボートを出してくれて楽しめたそうです。サービスはとても良く、予約の時から対応も丁寧でレスポンスも早く安心出来ました。
肝心の海は、曇って雨も時々降ったりと寒かったです。スノーケルもして、少し魚や亀が見れましたが、海や魚の綺麗さは今まで見て来た違う国の海と比べるとまぁまぁ、という感じでした。
あと、写真を撮る時間?みたいなのが長くて夫の家族は、何をする時間??みたいな雰囲気でした。
でも、初めてのハワイで家族とならとてもいい経験だし、会社の方も迅速、フレシキブルな対応でオススメです。
ただ、ちょっと値段が高すぎるので☆四つです。
Aloha! This is the Captain Bruce's Paradise Ocean Tour.
Congratulations on your wedding. Thank you to both families for participating in the tour.
Please come back and visit us again. We are sincerely looking forward to that day. Mahalo!
アロハ!キャプテンブルース天国の海ツアーです。
ご結婚おめでとうございます。ご両家の皆様でツアーにご参加ありがとうございました。
また皆様で遊びにいらして下さいね。その日を心よりお待ちしております。マハロ!
| Rating: | |
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| Packages: | 午前プラン<2019年3月31日まで> |
| Attended as: | Families |
| Posted on: | 2016/12/10 |
| Activity Date: | 2016/11/18 |
Reviewed by: yukari
The lunch burger was very delicious! It was great to have a foreign staff member playing the guitar and singing while we were out on the ocean! Also, I was able to see a sea turtle while snorkeling. It was the first time I saw one up close! Yukiko, the Japanese female staff member, was friendly and wonderful, and I was able to thoroughly enjoy the tour.
ランチのバーガーがとてもおいしかったです!海の上で外人のスタッフさんがギターを弾きながら歌を歌ってくれたのがとてもよかったです!
また、シュノーケルではウミガメを見ることができました。あんなに近くで見たのは初めてです!
女性の日本人スタッフのユキコさんも気さくで素敵な方で、ツアーをしっかり楽しむことができました。
| Rating: | |
|---|---|
| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/12/10 |
| Activity Date: | 2016/12/05 |
Reviewed by: (−_−;)
It was very beautiful, and the staff were friendly, and I was able to see turtles, which was great, but I thought there were too many people! Because of that, everything took a long time. I was looking forward to snorkeling as well, but since everyone was in a small area, I kept bumping into different people, and the time was really short, leaving me feeling a bit unsatisfied.
とても綺麗で、スタッフの方も気さくでカメも見れたしよかったのですが、人が多すぎるかな〜と思いました!
なので、すべてに時間がかかる(o_o)
シュノーケリングも楽しみにしていましたが、狭い場所をみんなで見るのでいろんな人とぶつかったり、時間もすごく短く、物足りなさが残りました。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Friends |
| Posted on: | 2016/12/10 |
| Activity Date: | 2016/11/14 |
Reviewed by: taka
I was able to go without a shuttle. Unfortunately, it was a cloudy day, and it was windy and cold on the boat. I wore my swimsuit just in case, but the water didn't recede as much as I thought, and I couldn't get out of the water without getting waist-deep, so I just stayed in the water and enjoyed the scenery. For the meal, I had a sandwich and juice, but since it was cold, I wished I had some warm coffee.
送迎なしで行けました。あいにく曇り空で船の上は風が吹いて寒い日でした。水着は一応着て行きましたが思っていたほど海水が引かず腰までつからなければ砂に上がれないので海水に入らず景色を見ていました。食事は、サンドイッチとジュースですが寒いので、暖かいコーヒーが欲しかったです。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/12/06 |
| Activity Date: | 2016/11/28 |
Reviewed by: トモコ
You can enjoy sea activities and turtle watching at the sandbar after moving 3 points by boat, as well as snorkeling. The turtles were especially cute. We split into two boats, one for Japanese guests and one for international guests. Onboard, we had a hamburger lunch, and after snorkeling, warm drinks were provided. The boat was comfortable, equipped with restrooms, and there was no worry about theft of valuables. However, on bad weather days, it might be a bit cold after snorkeling. Since it can be chilly when wet, a beach towel is essential, and it would also be good to have a towel to sit on during the bus ride back. The snorkeling point may vary depending on the day's wave conditions, but the visibility was not as high as expected, around 5 meters. If you're lucky, you might swim with turtles; on the day we participated, some people did swim with them. I definitely want to join again on a nice day, but since it's a popular tour, it's necessary to make a reservation early. The weather in Hawaii can change quickly even during the rainy season, so even if rain is forecasted, there may be sunny intervals, so you can relax.
船で3ポイント移動して、サンドバーでの海遊びとウミガメウォッチング、スノーケリングを楽しめます。
特にウミガメが可愛かったです。
船は2台に分かれて乗りましたが、1つは日本人向け、1つはインターナショナルです。
船の中でハンバーガーのランチが頂けたり、スノーケリングの後は暖かいドリンクも用意されていて、また、トイレ完備、貴重品盗難の心配もない、快適な空間でした。
ただし、天気が悪い日は、スノーケリングの後、少し寒いかもしれません。
濡れていると寒いので、ビーチタオルは必須ですが、帰りのバスでお尻の下に敷くタオルもあると良いでしょう。
スノーケリングポイントはその日の波の状況にもよると思いますが、思いの外透明度は高くありませんでした。5メートルくらいでしょうか。
運が良ければ、ウミガメと一緒に泳げます。実際に参加した日もウミガメと泳げた人もいました。
また、天気がいい日に是非参加したいところですが、人気のツアーのため、早めに予約しておく必要があります。
ハワイの天気は雨季でもコロコロ変わるので、雨の予報でも晴れ間は出ますので、安心して下さい。
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Friends |
| Posted on: | 2016/12/04 |
| Activity Date: | 2016/12/01 |
Reviewed by: 石ころ
I went to Sandbar, which I had wanted to visit for a long time, for my honeymoon. There were a lot of customers, and they made burgers on the boat, and we enjoyed activities like snorkeling and sea turtle watching. However, the weather was cloudy, so it was a bit chilly, and we couldn't play in the water. My husband enjoyed snorkeling by himself, though.
I recommend checking the tide schedule and making a reservation in advance since the water level changes with the tides. The shuttle bus was too cold due to the air conditioning, so please bring a warm outer layer. Also, I saw someone who got injured by bumping into coral, so I think it's best to stay away from the coral while snorkeling to enjoy it safely.
前から行ってみたかったサンドバーへ新婚旅行で行きました。
とても沢山のお客さんで船ではバーガーを作ってくれたり、シュノーケルや海ガメウォッチングなど楽しかったです。
ただ…天気が曇りだったので肌寒く海遊びができませんでした。
主人は一人でシュノーケル楽しんでましたが…
また潮の満ち引きで水位が変わるため、事前に調べて予約を取ることをお勧めします。
送迎のバスは冷房が効きすぎて寒いので厚手の羽織物を持参してください。
あとは珊瑚に足をぶつけてケガしていた人もいるので、シュノーケルする際は珊瑚に近づきすぎない様にすれば安全に楽しめると思います。
| Rating: | |
|---|---|
| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/12/03 |
| Activity Date: | 2016/11/15 |
Reviewed by: セキグチ
The guides were very kind, and the explanations were very easy to understand. I was able to see sea turtles clearly, so I was very satisfied! However, due to the timing of my visit, there were no completely exposed sandy areas, and there was a problem with the meeting point where I was almost forgotten, which nearly caused me to miss the shuttle bus.
ガイドのみなさん、とても親切で、解説もとてもわかりやすかったです。ウミガメもしっかり観れたのでここは大満足!ただ、訪れたタイミングの問題で、完全に砂場が出ている場所がなかったのと、待ち合わせ場所で忘れられてしまい、あやうく乗り合いバスに乗れなくなりそうになった誘導の問題があった点が残念。
Aloha! This is Captain Bruce's Paradise of the Sea Tour. Thank you very much for participating in the tour the other day.
I am truly glad to hear that you were able to encounter the lucky sea turtle. I sincerely apologize for any concerns caused regarding the bus on that day.
We will strive to improve our services even further, so we hope you will visit Paradise of the Sea again when you come back to Hawaii.
We look forward to your next visit and hope you encounter an even more beautiful sandbar! We, along with the sea turtles, are waiting for you, Sekiguchi. Mahalo!
アロハ!キャプテンブルース天国の海ツアーです。先日はツアーにご参加頂きありがとうございました。
幸運のウミガメにも遭遇出来たとのことで本当に嬉しく思います。当日バスの件でご心配をおかけしたようで本当に申し訳ありませんでした。
今後より一層サービス向上に努めて行きたいと思いますので、またハワイにお越しの際も天国の海に遊びにきて頂けませんか?
次回はより美しいサンドバーと遭遇して頂けますように!セキグチ様のお越しをウミガメとともにお待ちしております。マハロ!
| Rating: | |
|---|---|
| Packages: | 午前プラン<2019年3月31日まで> |
| Attended as: | Couples |
| Posted on: | 2016/12/03 |
| Activity Date: | 2016/11/18 |
Reviewed by: マリマリ
I joined this tour dreaming of beautiful sandy beaches on my first trip to Hawaii. However, due to strong winds, slightly high waves, and high tide, we couldn't see the sandbar at all. While I understand that the strong winds and high waves, along with poor water clarity, are due to the weather, I wish they had announced the high tide in advance since that is something that can be known beforehand. I was imagining a beautiful sandy beach, so I was very disappointed.
初めてのハワイで素敵な砂浜を夢見てこのツアーに参加しました。しかし、風が強く、波も少し高く、満ち潮だった為サンドバーは全く見れませんでした。風が強く、波も高くなり、海の透明度が悪いのは天候なので仕方ありませんが、満ち潮は事前に分かることなのでアナウンスしてもらいたかったです。綺麗な砂浜を想像していたので、非常にガッカリしました。
Thank you very much for participating in the tour.
However, we sincerely apologize for not being able to provide the service you expected due to the bad weather on the day of the tour.
The water level at the sandbar varies significantly between high tide and low tide, so there may be times when the beach is not visible due to the tides. We would appreciate your understanding in this matter. We have posted a website on the tour page where you can check the tide conditions in advance, so please refer to it if you have the opportunity to participate again.
Thank you very much for your valuable feedback despite your busy schedule.
We appreciate your understanding.
VELTRA Customer Support Team
この度はツアーにご参加いただき、誠にありがとうございました。
しかしながら、当日は悪天候となりご期待に沿ったサービスを提供できませんでしたこと、心よりお詫び申し上げます。
サンドバーの水位は満潮と干潮で大きく異なりますので、潮の満ち引きの関係上砂浜が見えない場合もございますこと、ご理解いただけますと幸いです。事前に潮の状況を確認いただけるサイトをツアーページ上に掲載しておりますので、参加いただく機会がございましたらご参照ください。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
何卒よろしくお願いします。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/11/28 |
| Activity Date: | 2016/11/25 |
Reviewed by: Mary
The tour was great but just one thing; they don't have prescription boggles.
I was trying to buy or rent them,
but the website said there are a few of them and a person who called for a confirmation a day before the tour said the same thing, so I didn't bring them.
It turned out they don't carry them anymore.
That was kinda annoying.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2016/11/26 |
| Activity Date: | 2016/11/23 |
Reviewed by: あめお
I think this tour is quite affected by the weather. It was a day with heavy rain and strong winds, to the point where I wondered if such weather even occurs in Hawaii, but the tour went ahead. On the bus ride there, the intensity of the rain had everyone’s spirits low. Such days might be rare, but the water was cold, and the sandbar was submerged and not visible, making me feel like I wanted my money back. Additionally, the hamburgers being prepared on the boat were terrible for the price we paid.
このツアーは天気にかなり左右されると思います。ハワイでもこんな天気があるのかというぐらいに大雨で風の強い日でしたが、ツアーは決行されました。行きのバスの中はあまりの雨の強さに、参加者の皆さんのテンションも低めでした。こんな日は珍しいのかもしれませんが、水も冷たく、サンドバーも水の中に沈んで見えず、お金を返して欲しい気分になりました。またハンバーガーも船内で作っていてこの値段でこの食事?というぐらいに酷いものでした。
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide the service that met your expectations.
On the day of the tour, the weather was poor, and it was very disappointing that you could not fully enjoy the experience due to the cold wind and water. While bad weather has an impact, please understand that the water level at the sandbar varies significantly between high and low tide, which may result in the beach being not visible.
Thank you for taking the time to provide your valuable feedback.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ご期待に沿ったサービスを提供できませんでしたこと、心よりお詫び申し上げます。
当日は天候が悪く、風も水も冷たい状態でのツアーでしたので、十分にお楽しみいただけず、大変残念に思います。
悪天候も影響いたしますが、サンドバーの水位は満潮と干潮で大きく異なりますので、潮の満ち引きの関係上砂浜が見えない場合もございますことご理解いただけますと幸いです。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Friends |
| Posted on: | 2016/11/24 |
| Activity Date: | 2016/11/21 |
Reviewed by: acoo
It was disappointing that we couldn't see the beautiful scenery due to the cloudy weather during the rainy season. However, we did see sea turtles!! After snorkeling, when we returned to the boat, it started to rain and it got cold, so it might be a good idea to have about two bath towels when the weather is bad. The guide was very cheerful, which was great.
雨季の為曇で良い景色というのがみられず残念。
でも、海亀はみれました!!
シュノーケルした後船に戻ったあと雨が降り出して寒くて凍えましたので、天気悪いときはバスタオル2枚くらいあった方がよいかも。
ガイドの方がとても明るくてよかったです。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Friends |
| Posted on: | 2016/11/24 |
| Activity Date: | 2016/11/21 |
Reviewed by: Park YAMADA
I was very surprised that two large buses came to pick us up from the hotel (with pickups at two locations). This tour is really popular!
The boat staff were cheerful and kept the conversation lively, making it enjoyable. There were moments when it got a bit cloudy, which darkened the blue of the sea, but overall, we enjoyed truly wonderful scenery under mostly clear skies. The water was about waist-deep, so next time I want to go when the sandbar is fully exposed.
We were served sandwiches with ham and cheese as a light snack, which satisfied our empty stomachs. It was also nice to have warm tea, which was appreciated after getting chilly from the sea.
On the way back, there was a small incident where the number of people didn't match, causing a delay in departure. I think it would be better to manage the buses carefully with a roster when there are multiple buses. With so many people, there are various individuals involved. Honestly, I was a bit anxious since I had another schedule to keep.
2016年11月14日参加
ホテルに迎えに来たのが大型バス二台(ホテル二カ所でピックアップ)ということに大変驚きました。
本当に人気のあるツアーなんですね。
ボートのスタッフのみなさん陽気で、トークも軽快に楽しませてくれました。
時折曇ったりすると、海の青が少し暗くなり残念な時もありましたが、概ね晴天で本当に素晴らしい景観を楽しみました。
海水が腰の位置くらいまであったので、次に行く時は完全にサンドバーが出る時期を狙って行きたいと思いました。
ハムとチーズの入ったサンドイッチが軽食として出され、空いた小腹を満たしてくれました。
温かい紅茶もいただけて、海で冷えた体にありがたかったです。
帰りのバス、なぜか人数が合わずしばらく出発できないという小事件がありましたので、バスが複数台になるときには、乗せたバスを名簿でしっかり管理された方が良いのではないでしょうか。あれだけの人数、いろんな方々がいらっしゃいますから。
正直、次の予定が入っていたので内心気が気ではありませんでした。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/11/21 |
| Activity Date: | 2016/11/14 |
Reviewed by: あやか
I was impressed by the beautiful sea. I was able to spend more time snorkeling than I had expected, and it was fun. The hamburger was juicy and delicious, so I'm glad I participated. However, I did feel anxious because I was late for the meeting time and had trouble finding the person listed. Well, all's well that ends well.
綺麗な海に感動しました。シュノーケリングも思っていた以上に時間をとってもらえて、楽しかったです。ハンバーガーもジューシーで美味しかったですし、参加してよかったです。ただ、集合時に時間が過ぎていた上になかなか記載されている人を見つけられず、不安にはなりました。まぁ終わりよければすべてよし。
| Rating: | |
|---|---|
| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/11/21 |
| Activity Date: | 2016/11/18 |
Reviewed by: 2gualoha
This time, I participated in a sandbar tour. On the way to Kaneohe Bay, the bus broke down on the highway, and we had to wait quite a while for another bus to arrive. I understand that such mishaps can happen, but there was no apology offered, and eventually, the guide's expression and attitude clearly showed that they were in a bad mood. It was truly unacceptable.
What surprised me was that they only smiled when talking about tips and then offered an apology. I was just left speechless. I have participated in various tours before, but this was the first time I experienced such behavior and attitude. It was disappointing, especially since it was a wonderful tour.
今回、サンドバーのツアーに参加しました。カネオヘ湾へ向かっている途中、ハイウェイでバスが故障し、べつのバスが来るまでにかなり待ちました。このようなハプニングはあってもしかたがない事とは思いますが、申し訳ないと言う謝罪もなく、しまいにはあからさまに機嫌が悪くなっている表情と態度。本当に有り得ませんでした。
そして、びっくりしたのがチップの話をする時だけ笑顔になり、謝罪をした事です。
ただ呆れるばかりでしたね。
今までも色々なツアーに参加していますが、このような対応や態度をされたのは初めてです。
せっかくの素敵なツアーなのに、残念でした。
Thank you very much for participating in the tour.
However, we sincerely apologize for the inconvenience caused by the bus breakdown. We are also truly sorry for the additional discomfort caused by our staff's response.
Upon checking with the local operating company about the situation on the day of the tour, we learned that there was an issue with the bus engine, which required us to stop the bus midway and transfer you to a different bus. You had to wait for about 25 minutes for the other bus, and we adjusted the tour time accordingly. We deeply regret the inconvenience caused during your much-anticipated trip, and we apologize for the insufficient explanation and apology.
We take your feedback seriously and, together with the operating company, will strive to improve our services in the future.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながらバスの故障により、ご迷惑をおかけしたこと深くお詫び申し上げます。また、スタッフの対応により、さらに不快な気持ちにさせてしまい、誠に申し訳ございませんでした。
現地催行会社に当日の状況を確認させていただきましたところ、バスのエンジンに問題があったため、バスを途中で止め、お客様には違うバスにお乗り換えいただいたとのことでした。別のバスを25分ほどお待ちいただいたため、ツアー時間もその分調整させていただきましたが、せっかく楽しみにされていたご旅行中にご迷惑をおかけたうえにご説明・謝罪の言葉も足りず、誠に申し訳ございませんでした。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Friends |
| Posted on: | 2016/11/20 |
| Activity Date: | 2016/10/28 |
Reviewed by: M***bu
That day was a rainy day. We were very cold. So, a weather condition was too bad. A sea was a high water, not clean. We could not meet such a blue sea and white sands. The staffs were kindness and supportive. I don't recommend so much.
Warm Aloha,
Thank you very much for taking the time to post about your experience, your feedback has been shared with the activity provider and we regret to hear that the weather was not great on the day of your tour. Thank you for the opportunity to serve you on your vacation, we hope your Hawaii vacation will still be a memory to remember to make you want to come back and visit us again.
Mahalo Nui Loa,
VELTRA Customer Support
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2016/11/19 |
| Activity Date: | 2016/10/24 |
Reviewed by: かちゃーん
We arrived at the yacht harbor in about an hour with the cheerful guidance of a local uncle on the shuttle bus. Since there were many participants, we split into two boats to head to the sandbar. It was just before noon, and the sandbar was shallower than I expected, with the water reaching about waist height. There, we were also able to practice for the upcoming snorkeling. The light snack of hamburgers was delicious. We spotted a sea turtle swimming in the distance, but we couldn't get a good look at it.
After that, we moved to snorkeling. There were many fish swimming near the coral reef. On the way back, it was cold. I recommend borrowing a bath towel from the hotel.
迎えのバスの中では陽気なロコのおじさんのガイドで約1時間ほどでヨットハーバーに着きました。参加人数が多かったので2隻に分かれてサンドバーへ向かいました。時刻がお昼前だったこともあり、サンドバーは思っていたよりも浅くなくおへその位置くらいの深さでした。そこでは次に向かうシュノーケリングの練習もできました。軽食のハンバーガーはおいしかったです。ウミガメは遠くのほうで泳いでいるのが発見されましたが私たちは姿を確認することができませんでした。
場所が変わってシュノーケリング。サンゴ礁の近くには魚がたくさんい泳いでいました。
帰りは寒かったです。ホテルからバスタオル借りていくことをお勧めします。
| Rating: | |
|---|---|
| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/11/19 |
| Activity Date: | 2016/09/23 |
Reviewed by: ホークマン
I was able to fully enjoy the beautiful sea. The staff were fun and friendly, and the hamburgers on the boat were delicious. We were also able to see sea turtles, which excited the kids.
I forgot my sunglasses on the return bus. I don't speak any English, and I was told by the Japanese tour company that lost items would definitely not be returned, which was shocking. However, they delivered them to my hotel, and when I got them back the next day, I was very moved. I am very grateful for the thoughtfulness of everyone at All Hawaii Cruises. Including the sunglasses incident, it became a wonderful memory of my time in Hawaii.
きれいな海を満喫できました。
スタッフの皆さんも楽しくフレンドリーで船の上でのハンバーガーもおいしかったです。
また海ガメもちゃんと見る事ができて、子供は興奮していました。
帰りの専用バスにサングラスを忘れてしまいました。英語は全くダメで、落とし物は絶対帰ってこないと日本のツアー会社の人に言われておりショックでしたが、
ホテルまで届けて頂けており、翌日手元に戻ってきた時には大変感動しました。
オールハワイクルーズの皆さんの心使いに大変感謝しております。
サングラスの件も含め大変いいハワイでの思い出となりました。
| Rating: | |
|---|---|
| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2016/11/18 |
| Activity Date: | 2016/11/14 |
Reviewed by: たまねぎ
In November, the sun can be hidden by clouds and the wind can make it feel chilly, so it's a good idea to bring a larger bath towel. The water is warm. I was impressed by the beautiful blue that stretches endlessly.
During this trip, there were times when the wind and waves were strong, and I couldn't see many fish while snorkeling, but the staff were very accommodating and it was fun to have them play the guitar and sing on the boat.
11月は太陽が雲で隠れて風が吹くと肌寒いので、大きめのバスタオルを持参した方がいいです。海の中は温かいです。どこまでも続く綺麗な青で感激しました。
今回、風と波が強い時間があり、シュノーケルの際、あまり魚を見る事ができませんでしたが、スタッフの方の対応がよく、ギターを弾きながら船の上で唄ってくれたりして楽しかったです。
| Rating: | |
|---|---|
| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/11/17 |
| Activity Date: | 2016/11/15 |
Reviewed by: たくさん
I wanted to go snorkeling in the Angel's Sea, so I booked this tour. When it was time for the pickup, no one came to get me. I was told to call if they didn't arrive after 10 minutes, so I was thinking I should call soon when they finally showed up. It was a large bus, so maybe one reason for the delay was that it couldn't enter the pickup area? Once I got on the bus, it was filled with foreigners. Furthermore, the guide was speaking in English. I thought there would be a Japanese guide?? I felt quite anxious.
However, when it was time to board the boat, we were able to separate into a group of Japanese and another group. On the boat for the Japanese group, there was a Japanese guide, so I felt relieved. Our guide, YUKIKO, was funny, kind, and absolutely amazing. Thank you so much for taking so many pictures!
The sandbar was truly beautiful, like something out of a painting, with a stunning shallow sea spread out before us. I brought a float, but it might not have been necessary here since the water didn't even reach my chest at its deepest. After that, we went further out to snorkel. There were so many fish and the sea was beautiful. For lunch, we had hamburgers. There was also beer available for an extra charge on the boat.
Since it was a boat, the restroom situation was unfortunately what it was. But our guide, YUKIKO, made it enjoyable, and it was a very memorable and fun tour.
天使の海でシュノーケルがしたくて、このツアーを予約。
ピックアップの時間になってもお迎えが来ない。10分経っても来なかったら電話をとなっていたので、そろそろ電話してみないとと思っていたらやっと来た。大型バスだったので、ピックアップ場所に入ることができなかったのも遅れた原因の一つですかね? バスに乗ると外人ばかり。さらにはガイドさんも英語でしゃべってるぅ。日本語ガイドなはず?? かなりの不安感。
でも船に乗るときに、日本人のみとそれ以外に分かれて乗船でき、日本人のみの船には日本人のガイドさんもいたのでホッとしました。おもしろくてやさしくてサイコーなガイドのYUKIKOさん。たくさん写真撮ってくれてどうもありがとう。
サンドバーは本当絵のような写真のようなキレイな浅瀬の海が広がっていました。浮き輪持って行ったけど、ここでは必要なかったかも。深くても胸までいかないくらいだったから。その後もっと沖へ行って、シュノーケル。たっくさんのお魚とキレイな海。ランチにはハンバーガーもいただきました。船内ではビールも別料金ではありましたけど飲めました。
船なのでお手洗いが残念なのは仕方ない。。ガイドのYUKIKOさんが楽しませてくれて、とっても思い出に残る楽しいツアーでした。
| Rating: | |
|---|---|
| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Families |
| Posted on: | 2016/11/13 |
| Activity Date: | 2016/11/03 |
Reviewed by: 南国大好き
I was really looking forward to it, but it wasn't as beautiful as I imagined. The staff were very nice.
とても楽しみにしてましたが、イメージと違いそれほどきれいではありませんでした。スタッフのかたはとても感じよかったです
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2016/11/12 |
| Activity Date: | 2016/11/01 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha! Thank you for joining the Captain Bruce's Paradise of the Sea tour. I'm glad to hear that you enjoyed both the tour and the meal. The underwater scenery is truly beautiful! I hope you can challenge yourself to try snorkeling next time. We look forward to seeing you again.
アロハ!キャプテンブルース天国の海ツアーにご参加ありがとうございました。
ツアーもお食事も楽しんでいただけて良かったです。
海の中やっぱり綺麗ですよ〜!!ぜひ次回はシュノーケルに挑戦できるといいですね。お待ちしてます。