Reviewed by: ohana
I participated with my boyfriend and four friends. It was my first time paragliding, and it was amazing to soar over the beautiful ocean in Hawaii (^o^) When I was making the reservation, I was really torn about which height to choose, and I decided to go for the challenging 120 meters. However, when I actually flew, I thought there wasn't much difference between 120 meters and 80 meters. But my friends, who were watching from the boat, said it was completely different! (laughs) The male tour guides were very enthusiastic and fun, even playfully dropping us into the sea before we took off, which added to the excitement. We also requested photos for $30 for the four of us, and they took beautiful, clear pictures that we couldn't have captured with our smartphones, so we were very satisfied. The tour ended in an hour and a half, and having transportation included made it easy to plan our next activities.
彼と友達夫婦4人で参加しました。
パラセーリングは初めてでしたが、ハワイの綺麗な海の上を悠々と飛べて最高でした(^o^)
申込みの時は何mにするか迷いに迷って、ちょっとチャレンジの120mにしました。実際飛んでみると、120mも80mもあまり違いはないのでは?と思いましたが、船から見ていた友達は全然違った!と言っていました(笑)
ツアーガイドの男性達もサービス精神?旺盛で、飛ぶ前に海に落とされたりキャーキャー楽しく、盛り上がりました。
写真も4人で30$でお願いしましたが、スマホでは撮れない美しく鮮明な写真を撮って頂き満足でした。
一時間半で終わって、送迎付きなのも後の予定が組みやすく良かったです。
| Rating: | |
|---|---|
| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Friends |
| Posted on: | 2014/08/19 |
| Activity Date: | 2014/08/10 |
Reviewed by: 家族3人
Horseback riding included both descending and ascending mountains, with some thrilling moments. It allowed for a sense of adventure in nature, and the view of the sea from the mountains was refreshing. The riding time was quite long, making it enjoyable for beginners. The local woman who explained the horseback riding was friendly and helpful.
The information provided by the Japanese male driver added great value, and the coffee farm we stopped at was enjoyable. The lunch bento was also well-prepared, resulting in a high level of satisfaction.
乗馬は山下り山登りがあってひやひやする局面もあり、自然の中で冒険心が発揮され、山から海が見えて気持ち良く、乗馬時間も結構長く確保され、初心者にとっては十分楽しめる。乗馬説明の現地女性もフレンドリーでよかった。
日系男性ドライバーの方から提供される情報の付加価値が高く、途中立ち寄ったコーヒー農園も楽しく、昼食の弁当も上手く、満足度高かった。
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2014/08/19 |
| Activity Date: | 2014/08/17 |
Reviewed by: マツジュン
Since I was in Hawaii, enjoying the beautiful tropical sea, I decided to try the classic activity of parasailing! I went for the extreme ride at 150 meters! It was thrilling when we were deliberately dropped into the sea as we left the boat! The vast blue ocean and the distant view of Honolulu were breathtaking, making me feel at ease despite the height. I highly recommend this experience if you visit a southern island.
However, I was disappointed that the photo service provided by the staff did not include the pictures I was hoping for on the CD-R we received at the end.
せっかくのハワイ、せっかくの常夏の海だから、定番のアクティビティ・パラセーリングに挑戦しました!
どうせなら、と言うことで150メートルのエキストリームライドにアタック!
ボートから離れるときは、わざと海に落とされたりとすごくスリリング!
広く蒼い海と、遠くに見えるホノルルの町並に感動して高さを感じない気持ちよさがありました。
南の島に来たのなら是非体験して欲しいです
ただ、スタッフによるフォトサービス、最後にいただいたCD-Rには、期待していた写真が記録されてなくて残念です。
| Rating: | |
|---|---|
| Packages: | 高さ150メートル エキストリームライド!<2015/11/30まで> |
| Attended as: | Couples |
| Posted on: | 2014/08/18 |
| Activity Date: | 2014/07/26 |
Reviewed by: KON
My 7-year-old daughter was really excited to get on the boat, but once we headed out to sea, she got scared and didn't want to jump. However, with the instructor's kind support, she was able to jump and it seemed like she really enjoyed it, saying she wants to go again. So, we plan to jump again next time!
7歳の娘が船に乗るまではノリノリだったのに実際に沖へ出ると怖がって飛ぶのを嫌がってたんですが、インストラクターの優しいサポートで飛ぶことができ、相当気持ちが良かったらしくまた行きたいと言ってました。
なので次回もまた飛びたいと思います!
| Rating: | |
|---|---|
| Packages: | 高さ90メートル |
| Attended as: | Families with Young Children |
| Posted on: | 2014/08/17 |
| Activity Date: | 2014/08/14 |
Reviewed by: ハワイ大好きさん
Since my child is small, I was a bit anxious about interacting with wild dolphins, so we participated in this tour. We were able to touch the dolphins and even received kisses from them, making it a fun experience without any fear. While waiting, we could take photos in front of the pool, so even the older brothers who didn't sign up for the dolphin interaction tour were not bored. It was also nice that we could freely explore the park afterward.
小さい子供なので、野生のイルカとは、少し不安があったので、こちらのツアーで参加させて頂きました。
イルカに触る事が出来て、キスしてもらったりで、怖がる事なく、楽しい体験になりました。見学するのも、プール前で、写真撮影しながら待てたりと
イルカと遊ぶツアーに、申し込みしてないお兄ちゃん達も、退屈せず待てました。
後は、自由に、パークを回る事も出来て良かったです。
| Rating: | |
|---|---|
| Packages: | イルカと遊ぶ!ドルフィン・エンカウンター |
| Attended as: | Families with Young Children |
| Posted on: | 2014/08/17 |
| Activity Date: | 2014/07/31 |
Reviewed by: ハワイ大好きさん
I had a little free time, so I signed up on-site. It was easy to participate with free transportation to the hotel, and the weather was nice, but the view from the ocean off Waikiki Beach was absolutely stunning. During the ride, I was told about delicious restaurants and had some interesting conversations, which made it a lot of fun.
ちょっとした空き時間が出来たので、現地で、申し込みしました。
ホテルまで、無料送迎付きで、手軽に、参加出来たのに、天気良かったのもありますが、ワイキキビーチ沖、海の上からの絶景最高でした。
送迎中、美味しいお店など、教えてもらったり、面白いおしゃべりしてもらったりで、楽しかったです。
| Rating: | |
|---|---|
| Packages: | 高さ90メートル |
| Attended as: | Families |
| Posted on: | 2014/08/16 |
| Activity Date: | 2014/07/29 |
Reviewed by: ハワイ大好きさん
I was anxious because I couldn't speak English, but the person explaining things was able to communicate in Japanese, so I was able to understand everything without any issues. After that, we headed straight to the beach! The lesson was right in front of us on the beach! Although the lesson was in English, it was fine with gestures! They quickly taught me the tips to stand up, and I was able to ride the waves multiple times. They even took photos of me riding the waves, which became the best memories! I highly recommend it!
英語喋れなくて、不安だったんですが、説明してくれる方は、日本語OKだったので、問題なく説明終えれました。
その後、早速、海へ!
歩いてすぐ前のビーチでのレッスン!
レッスンは、英語だったんですが、見ぶり手振りでOK!
直ぐに立てるコツ教えてもらえて、何度も、波に乗れました。
波に乗ってる写真も撮ってくれていて、最高の思い出になりました!
オススメします
| Rating: | |
|---|---|
| Packages: | プライベートレッスン(5歳以上) |
| Attended as: | Families |
| Posted on: | 2014/08/16 |
| Activity Date: | 2014/07/24 |
Reviewed by: chinezo
Due to a pickup trouble from another parasailing experience, we were an hour late and participated with my 14-year-old son. He was satisfied as he was able to stand up and ride the waves early on. Since we were an hour late, I think we only had about an hour left for the lesson, but after the other participants left, it turned into almost a private lesson, and we were able to enjoy an extended time. Thank you to the Japanese staff member, Aiko? (I hope I’m not mistaken ^_^) for handling the pickup trouble. I definitely recommend this tour. As for me, I had to give up after 30 minutes due to a recurrence of back pain! (It was because of the hotel’s too soft bed! Just an excuse ^_^;) It's a shame I don't have any photos.
別のパラセーリングの体験談に投稿させていただいたピックアップのトラブルで、1時間遅れで、14歳の長男と参加。長男は、早々に立って波に乗ることができて満足そうでした。1時間遅れだったので、本当はレッスン時間あと1時間ぐらいしかなかったと思いますが、他のレッスンの皆さんが帰ったあとも、ほぼプライベートレッスン状態で、時間延長で楽しませていただきました。日本人スタッフのアイコさん?(だったかな。間違えてたらすみません^_^)ピックアップのトラブルから対応ありがとうございました。ぜひ、オススメのツアーです。最後に、私は?というと、腰痛再発のため、30分でgive up!(ホテルの柔らかすぎるベッドのせいだぁ!言い訳でした^_^;)写真がないのが残念。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Families |
| Posted on: | 2014/08/15 |
| Activity Date: | 2014/08/09 |
Reviewed by: のりあや
The guide for the shuttle service was chatty and fun. I was a bit anxious about horseback riding, but the horse was well taken care of, so it was great. If I have the opportunity, I would like to go again. I don't really like shrimp, but the shrimp lunch was delicious. The pineapple ice at Dole Plantation was enough for two to share, and it was not overly sweet, making it delicious. It was the best day ever.
送迎のガイドさんは、お喋りで楽しかったです 。乗馬は、少し不安だったけど手入れもいきとどいた、お馬さんだったのでよかったです。また、行くきかいがあったら行きたいと思います。エビはあんまり好きじゃなかったけれどシュリンプランチは美味しかったです。ドールプランテーションのパイナップルアイスは二人で一つで食べれるし、しつこくない甘さで美味しかったし最高の一日でした
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2014/08/14 |
| Activity Date: | 2014/08/12 |
Reviewed by: みんみん
I was able to easily experience a luau in Waikiki.
The show was very entertaining and authentic.
It became a wonderful memory for the whole family.
ワイキキで気軽にルアウを体験できました。
ショーはとてもおもしろく、本格的でした。
家族みんなのとてもいい思い出になりました。
| Rating: | |
|---|---|
| Packages: | スタンダードシート(2015年12月末まで) |
| Attended as: | Families |
| Posted on: | 2014/08/14 |
| Activity Date: | 2014/07/23 |
Reviewed by: Hannah
I participated because I wanted to ride a horse.
There were some sightseeing stops along the way, but the driver was Japanese and managed everything very efficiently, keeping track of time perfectly.
I thought I would only be able to enjoy either the garlic shrimp or the huli huli chicken, but I was able to enjoy both within the limited time.
However, regarding the horseback riding, I searched for a tour that was suitable for advanced riders, but I ended up with beginners, so we only walked for 90 minutes...
That was the only disappointing part.
Because of that, I wanted to give it 5 stars, but I gave it 4 instead.
The driver deserves 5 stars, though!
馬に乗りたくで参加しました
途中観光などありましたがドライバーさんが日本人で
すごく段取りよく効率よくキッチリ時間管理してくれたので
ノースでどちらかしか無理だと思っていた
ガーリックシュリンプもフリフリチキンも時間のない中、両方楽しむ事ができました
ただ乗馬に関してだけ
上級者でもOKの乗馬ツアーを探して参加したのに初心者と一緒になってしまった為
90分歩いただけ…
それだけが残念でした
なので★5つにしたいところを4にしました
ドライバーさんは★5ですww
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2014/08/14 |
Reviewed by: たあさん
We were picked up by the hotel and arrived at a nearby beach. Along with us, there were many couples and groups of friends who boarded the same boat and headed out to sea. The parasailing was done for those who were shorter, and we were the second-to-last group to go. Flying over the vast ocean was exhilarating and a lot of fun, but at 150 meters high, it was really scary at the end, and I found myself wishing they would bring us down quickly, haha. The parasailing itself was enjoyable, though. The crew on the boat took photos for us, and we could purchase the data for $30 at the end. However, when I checked the data after returning home, there was nothing in it, and despite paying $30, I didn't get a refund. It was the worst experience.
ホテルに送迎してくれて近くのビーチに到着。私たちのほかにもたくさんのカップル、友達グループが同じ船に乗り海上に出ました。パラセイリングは高さの低い人たちから行われ私たちはこのグループでは最後から2組目に乗りました。広い海の上を飛んでとても爽快感で楽しかったですがさすが150メートルはすごく高くて最後は怖くて早くおろしてくれと思いましたw パラセイル自体楽しかったですが。写真を船に乗ってる乗組の方が撮ってくれて最後30$でデータを購入することができます。帰国後データを見ると何も入っておらず、30$払ったのに払い戻しもされず最悪でした。
We sincerely apologize for the inconvenience caused during your trip. We are truly sorry that you were unable to access the data, and we regret that we could not provide you with one of your important memories. We have fully refunded the data fees that you paid on-site. We have also sent you a separate email with further information, and we would appreciate it if you could check that.
Best regards,
VELTRA Customer Support Team
この度はせっかくのご旅行中にご不便をおかけし申し訳ございませんでした。データの中身をご確認出来なかったとの事、大事な思い出の1つをご提供出来ず誠に残念に思います。現地で別途お支払いただいたデータ料金は全額お支払させていただきました。別途メールでご案内差し上げましたのでご確認いただければ幸いです。VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2014/08/14 |
| Activity Date: | 2014/06/02 |
Reviewed by: おサルのジョージ
My high school child quickly learned to ride and had a great time. The group lesson had more than 10 participants, but the staff was well-equipped, providing frequent support.
高校生の子供は、あっという間に乗れるようになり、楽しんでいました。
グループレッスンは、10人を超えるグループでしたが、スタッフが充実していたため、こまめにフォローしてくれていました。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Families |
| Posted on: | 2014/08/14 |
| Activity Date: | 2014/08/10 |
Reviewed by: yuko
It started at 9 AM. I participated alone, but I ended up experiencing it with my cousins who were visiting from the mainland United States. They had booked for 80m while I had booked for 120m, so they adjusted to my reservation, which made the experience longer and luckier for me. It was not scary at all and was really fun. They took photos, but my face didn't show up, and it was completely dark. There was only one photo where I could barely be seen. I bought it for $30, but I wish I hadn't. I plan to participate again when I come with friends, but this time in the evening instead of the morning. Ah, I'm really disappointed about the photos.
朝9時からでした。一人で参加したけれど、アメリカ本土から来ていた従姉妹と3人で体験することになった。彼女達は80mで私は120mで予約だったので、彼女達は私に合わされるので、時間も長くなってラッキーだった。まったく怖くなくてとても楽しかった。写真を撮ってくれたけれど、顔が写っていなくて、真っ黒だった。辛うじて一枚だけ写っていた。30ドルで買ったけど、やめておけばよかった。次回友達と来たときに参加するつもりだけど、朝ではなくて、夕方体験するつもりです。あぁ写真が本当に残念です。
| Rating: | |
|---|---|
| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Solo Travelers |
| Posted on: | 2014/08/13 |
| Activity Date: | 2014/08/10 |
Reviewed by: chinezo
We stayed in Honolulu as a family of four (myself, my wife, our 14-year-old son, and our 8-year-old son). Our 8-year-old son was not allowed to join the surfing group lesson due to age restrictions, so we split into two groups: my son and I went surfing, while my wife and our younger son went parasailing, which we had booked in advance from Japan.
By chance, the hotel pickup times for both tours were the same. On the day of the tour, I went to the reception first, and when the driver arrived, he called my name, and my son and I got in. I provided my full name and handed over the voucher (which clearly stated surfing), but it turned out to be the parasailing van. I asked the driver to go back so we could switch with my wife and younger son, but the driver insisted he couldn't go back due to time constraints!
We arrived at Hilton Lagoon Harbor in about 15 minutes, and reluctantly, the boat departed without us. I then called VELTRA for assistance. With the help of the person in charge of the surfing tour, they arranged for my wife and younger son to be picked up by the surfing tour van, allowing us to switch and participate in both tours, albeit one hour late.
We had another tour booked for the afternoon, and for a moment, I feared we might have to cancel one of the tours that day! I am very grateful for the support from both tour desks. This kind of trouble turned into a memorable experience of our trip.
Lastly, I have one piece of advice: please ensure that drivers are properly instructed to confirm the details on the voucher (full name, tour name).
家族4人(私、妻、長男14歳、次男8歳)でホノルル滞在。8歳の次男は年齢制限でサーフィングループレッスンがNGとの事で、私+長男→サーフィン、妻+次男→パラセーリングと二手に分かれて、日本で事前予約してました。たまたま二つのツアーのホテルピックアップ時間が一緒。当日私が先にレセプションに出ていて、やって来たドライバーに名前を呼ばれ、長男と乗り込みました。フルネーム言ってバウチャー(当然サーフィンと書いてある)も渡しましたが、途中でパラのバンである事が判明。ドライバーに、戻って妻+次男とチェンジしてくれと話ししましたが、ドライバーのオッチャン、時間がないから戻れないの一点張り!15分程でヒルトンラグーンのハーバーに着いてしまい、止むを得ずその回のボートには出発してもらいVELTRAに電話。サーフィンツアーの方の担当の方の協力もいただき、サーフィンツアーのバンに妻+次男をピックアップしてもらい、私+長男と入れ替わり、1時間遅れで、両方のツアーに参加できました。午後にも別のツアー予約しており、一瞬、どれかのツアーを当日キャンセルしなければならない!との最悪状況を想定しましたが、両方のツアーデスクの担当の方の対応には大変感謝してます。こんなトラブルも印象深い旅の思い出になりました。(^o^)/
最後に一つだけ苦言を。やっぱりバウチャーの内容(フルネーム、ツアー名)はドライバーにきちんと確認するよう指導お願いします。
We sincerely apologize for the inconvenience caused to our customers due to the driver's confirmation oversight. We will instruct the local staff to ensure thorough confirmation processes through the operating company and will strive to improve our services in the future. Thank you for sharing your experience.
VELTRA Customer Support Team
この度はドライバーの確認不備により、お客様にご迷惑をおかけすることとなってしまい申し訳ございませんでした。
現地スタッフには催行会社を通じて確認作業の徹底を指導するとともに、今後のサービスの改善に努めさせていただきます。
体験談のご投稿ありがとうございました。
VELTRA カスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 高さ90メートル |
| Attended as: | Families |
| Posted on: | 2014/08/12 |
| Activity Date: | 2014/08/09 |
Reviewed by: Mint
The first stop was at Dole, and it seemed to be just before opening, so we headed to the shop as soon as it opened! We were able to buy without waiting in line. I had pineapple juice the other day, so this time I went for a float, but the soft serve was quite substantial and didn’t float! (We shared one between two people, but it was still a bit heavy for the morning.)
I was able to see a sea turtle just poking its head out of the water. I wasn't expecting much, but it was nice to see it after all.
It was a sunny day with strong sunlight. Even though it’s a valley, the sun shines through, so sunscreen is a must. There’s no requirement to wear helmets (the kids borrowed some, so I think those who are anxious can probably borrow one), but I wished I had brought a hat. During the horseback riding, you can’t carry bags or anything. They provide a kind of bag for valuables (I’m not sure what to call it), so I just put my digital camera and wallet in there and hung it on the horse. The horse was very gentle, and as a beginner, I didn’t feel scared at all while riding. The 90 minutes included explanations and such, so we were actually riding for just over an hour. It went by in a flash. The staff spoke a bit of Japanese, and while riding, if the horse seemed to want to stray, they would give instructions like, “Left, left! Kick, kick!” It made me think that it all works out somehow.
There were 11 participants in total, including 7 from the tour and 4 others. The horse I was riding was very well-behaved and hardly strayed at all. I was worried about dropping my camera, so I didn’t take any pictures while riding, but at the end, we had a chance to take photos at a beautiful spot with a view of the ocean.
For lunch, the garlic shrimp was arranged by our guide for takeout, and they also arranged a place for us to eat, so we could enjoy it in a relaxed setting. The guide provided explanations about various places and plants during the drive (a bit fast-paced!), and I was happy to have a little sightseeing as well. Since there were many people for the horseback riding, we were a bit behind schedule, but thanks to the takeout for lunch, we managed to finish almost on time.
I realized that while the beach is nice, other activities are great too, and this tour really highlighted that.
最初に立ち寄ったドールは、オープンより少し前だったようで、オープンと同時に売店へ!
並ぶことなく買えました。先日パイナップルジュースを飲んだので、今回は、フロートにしましたが、ソフトクリームがかなりのボリュームで、浮いてなかった!
(2人で1つを食べましたが、それでも朝からちょっとヘビーでした)
ウミガメはちょっとだけ海面から頭を出したところをみることができました。
そんなに期待してなかったけど、見れるとやっぱりうれしいものですね。
この日は晴れて日差しの強い日でした。渓谷といっても日差しが差し込みますので、日焼け止め必須です。
ヘルメットの着用はないので(お子さんは借りていたので、多分、不安な方は貸してもらえると思います)、帽子をもってくればよかったな、と思いました。
乗馬中はバッグ等は持てません。貴重品等を入れるバックみないなもの(なんて言うのか分からない)を借していただけますので、その中にデジカメやお財布だけ入れて、馬にかけておきます。
馬はとてもおとなしく、私は、乗馬初心者ですが、乗っていても全然怖くなかったです。
90分丸々乗馬をしているのではなく、説明等も含めての90分。
実質乗っていたのは1時間強かな。あっという間でした。
スタッフの方は片言の日本語ができて、乗馬中、馬が寄り道しそうになると「左、左!蹴る、蹴る!」といった感じで指示してくれます。何とかなるものだなぁと思いました。
ツアーの7名とツアー以外の方4名の計11名が参加。
私の乗っていた馬はとてもお行儀がよく、途中でほとんど寄り道をすることもなかったです。
カメラを落とす不安があったので乗馬中は自分では写真を撮りませんでしたが、最後に、海が見えるきれいな景色のところで撮っていただきました。
昼食のガーリックシュリンプは、ガイドさんがテイクアウトできるよう段取りしてくださり、食べる場所もアレンジしてくださったので、のんびりとした中で食べることができました。
ガイドさんはドライブ中も色々と通る場所や植物の説明をしてくださり(ちょっと早口!)、ちょっとした観光もできてうれしかったです。
乗馬の人数が多かったので、少し時間が押してましたが、ランチのテイクアウトなどで時間が短縮できたのか、最後はほとんど予定通りの時間に終わりました。
ビーチもいいけどそれ以外のアクティビティもいいなぁと実感できたツアーでした。
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2014/08/10 |
| Activity Date: | 2014/08/06 |
Reviewed by: ようこ
The horseback riding experience was a bit disappointing. There was a paper on the wall in Japanese explaining how to ride and what to be careful about, so that was fine, but the scenery wasn't that great. At one point with a nice view, the guide was only explaining to another English-speaking group, and at that time, we hadn't even reached that spot yet. By the time we got there, there was no explanation, and we couldn't even stop, which was unfortunate. From start to finish, we just walked in a line.
乗馬は、少しガッカリでした。乗馬の仕方や注意点は日本語で書いた紙が壁に貼ってあるので大丈夫でしたが、景色がさほどいいわけでもなく、一か所見晴らしの良い所では、英語でもう1つの英語圏のグループにのみに説明していてしかも、その時は私達は、まだその位置に着いてないし、その位置に着いたときは、説明どころか、たちどまれず残念です。最初から最後までただただ一列になって歩いただけでした。
Thank you for using our service.
We apologize that the tour did not meet your expectations and that our guidance was not sufficient.
Based on your valuable feedback, we will strive to improve our services in the future. Thank you for sharing your experience.
VELTRA Customer Support Team
この度はご利用ありがとうございます。
ツアーがご期待に沿える内容にならなかったこと、ご案内が十分行き届いたものではなかったことお詫び申し上げます。
お客様からの貴重なご意見を元に、今後のサービスの改善に努めさせていただきます。体験談のご投稿ありがとうございました。
VELTRA カスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2014/08/10 |
| Activity Date: | 2014/07/20 |
Reviewed by: Morgan
Very fun!! The people were super nice and professional. Good price and the money for the pictures is well worth it.
| Rating: | |
|---|---|
| Packages: | 1200ft Line (10 min) |
| Attended as: | Families |
| Posted on: | 2014/08/09 |
| Activity Date: | 2014/07/19 |
Reviewed by: OGATA
I went to Hawaii for my niece's wedding. I was able to challenge myself with parasailing, which had been a dream of mine for a long time, and it was so much fun. The sky and the sea, Hawaii is the best!! I landed perfectly in a small space on the boat from the sky. My skills were great.
姪っ子の結婚式でハワイに行きました。ずっと夢だったパラセイリングに挑戦できて楽しかったです。空と海、ハワイ最高!!
空から船の小さなスペースに見事に降りてこれました。腕がよかったです。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2014/08/09 |
Reviewed by: Arjan
We had a blast - my wife, my 8 yr son. The hotel pick up was well organized - the driver was not only very funny bus also good organized. We arrived perfectly on time for the boat tour and got in the parasailing gear after a couple of minutes on the water. The parasaIling was amazing and exciting - a great pleasure!!! Thanks to the crew of Hawaiian parasailing! You're the best
| Rating: | |
|---|---|
| Packages: | 800ft Line (8 min) |
| Attended as: | Families with Young Children |
| Posted on: | 2014/08/09 |
| Activity Date: | 2014/08/06 |
Reviewed by: てぃよし
We participated as a couple. The shuttle driver was a super cheerful Japanese man. He said he could only speak English, but he was very proactive and kind. When we arrived at the harbor, it seemed like the previous group hadn't returned yet, so we waited for the boat. After a short wait, we set sail. Everyone else, mostly white couples and families, was chatting happily with the instructor, and I felt a bit envious... We flew in pairs, but since we were the fifth group out of five, I got a bit seasick during the wait. Everyone, including us, chose the highest altitude.
When it was finally our turn, the view was amazing, and it felt like we were floating. It was quiet, and I didn't feel scared at all. However, I still felt a bit nauseous from the seasickness, which was disappointing. It's better to take motion sickness medication beforehand.
Although it was an extra charge, they took a lot of photos with a digital camera, and we made great memories. At the end, they told us we didn't need to tip since we purchased the photo data at the harbor office, but I left a little something anyway.
夫婦で参加しました。
送迎は超明るい日系人のおじさんでした。英語しかしゃべれないんだ~と言いながらも積極的!それに親切です。
ハーバーに着くと前の組がまだ帰ってないようで船待ち。少し待ってから出港。私達以外は白人のカップルや親子でインストラクターとみんな楽しそうに話してて羨ましかった…。二人ずつ飛びますが、5組中5番目だったため、待ち時間中に船酔いしてしまいました。私達含め全員、一番高い高度を選んでいました。
いざ自分の番になると、とても景色がよく、ふわふわと飛んでるみたい。静かで風を感じて怖さは全くありませんでした。ただ船酔いしてたので気持ち悪さもまだあってそれだけが残念でした。酔い止めは飲んでいった方が良いです。
有料ですがデジタル一眼で写真も沢山撮ってくれ、良い思い出ができました。最後に港の事務所で写真データを購入したから、チップはいらないよ~と言ってくれましたが少し置いてきました。
| Rating: | |
|---|---|
| Packages: | 高さ180メートル |
| Attended as: | Couples |
| Posted on: | 2014/08/07 |
| Activity Date: | 2014/07/15 |
Reviewed by: ろーず
The guide was incredibly friendly, and I had a great time throughout the experience. I've tried horseback riding in various places, but this time I was surprised that we rode thoroughbreds used for polo without bits. They were very well cared for and such cute, smart horses. I was able to thoroughly enjoy the nature of Waimea Valley and the views of the North Shore for a full 90 minutes. It was truly beautiful, and the breeze was refreshing, so I definitely plan to come back here next time! Also, the Dole pineapple ice cream, shave ice in Haleiwa Town, garlic shrimp, huli huli chicken, and burgers were absolutely delicious!
ガイドの方がとにかく親しみやすい感じで終始たのしく過ごせました。色々な場所で乗馬を体験してきましたが、今回はポロ競技用のサラブレッドで、はみをしていないのには驚きました。とても手入れが行き届いてお利口なかわいい馬でした。90分もたっぷりとワイメア渓谷の自然とノースショアの海の眺めを楽しむことができました。本当にきれいで、風も涼しく次回も必ずここにしようと思います!そしてドールのパイナップルアイス、ハレイワタウンのシェイブアイス、ガーリックシュリンプ、ふりふりチキン、バーガーは最高においしかったです!
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2014/08/07 |
| Activity Date: | 2014/07/13 |
Reviewed by: もへじ
Since I was staying at Hilton Hawaiian Village, the departure port was very close and convenient, and the staff were very cheerful and kind, so even if you don't understand much English, you can still enjoy yourself! However, I was quite anxious because I couldn't confirm my reservation. I made a reservation for the 10 AM departure the next day through VELTRA in the evening. I thought I would receive a confirmation via the web or a call to my mobile, but there was no news even after 9 AM on the day of. In the end, when I checked with the organizing company, they said I would receive a call from VELTRA shortly. After 30 minutes without any contact, I called the organizing company again, asked for VELTRA's contact information, and confirmed with them. It turned out that the 10 AM slot was fully booked. The 11 AM and 12 PM slots were also full, so they said there was availability at 1 PM, which I reluctantly accepted. After hanging up, I received a call saying that the 1 PM slot was also fully booked and that it would be after 2 PM. I wanted the kids to experience parasailing, so I agreed to 2 PM, but it was all quite hectic and tiring. Even if the initial reservation was just a request, if the web shows availability, I would have preferred to be informed about the status much earlier. I wonder if this is an issue with VELTRA's booking system. I think it's better to avoid making next-day reservations whenever possible.
ヒルトンハワイアンビレッジに宿泊していたので、出発場所の港はすぐそばで便利でしたし、スタッフもとても陽気で親切でしたので英語があまりわからなくても十分楽しめます!
ただ、予約確認ができず非常に気をもみました。VELTRA経由で翌日の10時発の予約を入れたのが夕方。Web経由や携帯への確定連絡があると思ったのですが、当日の9時を過ぎても音沙汰なし。結局、主催会社に確認したら、VELTRAからすぐ電話があるとのこと。30分経っても連絡がないので、再度主催会社に電話して、VERTRAの連絡先を聞いて電話して確認。結局10時からの便は満席とのこと。11時、12時は満席なので13時なら空いているとのことで、渋々13時に変更して電話を切ったら、すぐに電話がかかってきてやっぱり13時も満席なので14時以降になるとのこと。パラセーリングを子供たちに体験させたかったので、14時で了承しましたが、なんだかばたばたで疲れました。そもそも最初の予約自体がリクエストだとしても、Webで予約可能状態ならば、可・不可に関してはもっと早く連絡がほしかった。VELTRAの手配システムの問題なんでしょうか。予約を取る際は、なるべく翌日予約は避けたほうがよいと思います。
We apologize for the inconvenience caused as the tour operator was outside of business hours at the time of your application, which delayed the confirmation of your reservation until after 9 AM the following morning. We also apologize for the hectic start due to changes in timing after the reservation was confirmed. Based on your valuable feedback, we will strive to improve our services in the future. Thank you for sharing your experience.
VELTRA Customer Support Team
この度はお申込みをいただいた時点で催行会社が営業時間外であったため、ご予約確定まで翌朝の9時過ぎまで時間を要し、
ご迷惑をおかけしましたことお詫び申し上げます。
予約確定後もお時間の変更などで慌しいスタートとなってしまい申し訳ございません。
お客様からの貴重なご意見を元に、今後のサービスの改善に努めさせていただきます。
体験談のご投稿ありがとうございました。
VELTRA カスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 高さ90メートル |
| Attended as: | Families |
| Posted on: | 2014/08/06 |
| Activity Date: | 2014/08/03 |
Reviewed by: Bata
At the end of July, I participated in the "Horseback Riding in Hawaii! North Shore Beach Horseback Riding Experience at Hawaii Polo Club" plan. My husband and I joined together. We were both anxious since we couldn't speak English, but the staff member, Alex, kindly explained everything in simple English at a slow pace, which we really appreciated.
The horseback riding experience was amazing! I was able to hold the reins myself and, although it was slow, I enjoyed the beautiful coastline, which was even more stunning than the sea in Waikiki. It was truly the best time.
The horses were well-trained, and I felt no fear at all. There was also a family of foreigners with us, including a girl around 10 years old who was riding for the first time, and she seemed to have a lot of fun! I also recommend this place because the riding experience lasts longer than at other facilities. There were three female staff members, and they were all very kind.
At the end, we took commemorative photos with the beautiful sea in the background, and it was truly a wonderful experience! I plan to use this service again when I go to Hawaii!
Lastly, I have to mention… when I heard "Polo Club," I imagined a luxurious facility, but in reality, it was more like a farm (laughs). The waiting area was a small outdoor shed, and the restroom was a portable toilet. But that didn't matter because I highly recommend it!
7月末に
《ハワイで乗馬! ノースショア海辺乗馬体験 ハワイ・ポロ・クラブ》プランに参加しました。
夫婦での参加。
二人とも英語が話せないので不安だったのですが、スタッフの女の子(アレックスちゃん)が 一生懸命簡単な英語でゆっくり説明してくれたのでとてもありがたかったです。
乗馬体験は最高‼︎‼︎
自分で手綱を引き、ゆっくりではありますが ワイキキの海より美しい海岸沿いを眺めながら
本当に最高の時間を過ごせました。
馬もよく調教されていて 恐怖感はまったくありませんでした。
私達の他に 外国人のご家族も一緒で、乗馬初体験の10歳くらいの女の子もいましたが とても楽しんでいましたよ!
他の乗馬体験ができる施設よりも
体験できる時間が長いところもオススメですね♫
スタッフは女性が3人でしたが みなさんとても親切でした。
最後には美しい海をバックに 記念撮影もして頂き、本当に素晴らしい最高の体験ができました‼︎
またハワイに行く際は利用しようと思います‼︎
最後にひとつだけ…
ポロクラブ…と聞いて、豪華な施設を勝手に思い描いていましたが(笑)実際は農場のような所です(笑)
待合室となる所は屋外の小屋で、
おトイレも仮設トイレ。
でもそんなの関係なくなるくらい、オススメですよ!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2014/08/06 |
| Activity Date: | 2014/07/26 |
Reviewed by: takappy
We went parasailing as a group of four. At first, I thought we would ride in pairs, but it turned out that we needed to meet a weight requirement, so we all went up together to 150 meters. The 360-degree panorama of Waikiki is amazing. I felt like a bird. I definitely want to try it again next year.
4人でパラセーリングしました。最初は、2人ずつライディングさせて頂けると思いましたが結局、体重の重さが足りないと駄目ということになり、4人で一気に150メートルまで上げて
頂くことになりました。ワイキキの360度のパノラマは、最高です。鳥の気持ちになりました。また、来年、是非トライしたいと思いました。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Families |
| Posted on: | 2014/08/05 |
| Activity Date: | 2014/07/30 |
Reviewed by: 石田修治
We experienced this with a couple of elderly people, our daughter, and our granddaughter, making a group of four. The course is 110 meters long, but this refers to the length of the rope. Depending on the wind, the parasail can come close to directly above the boat, reaching nearly 110 meters in height; if it drifts, it won't reach that height. During our participation, there was a north wind, so when we returned from offshore to Waikiki, we went higher compared to the members on the way out. However, since it feels like you are "floating" in the air, I don't think you'll feel scared. Since Waikiki is on the southern coast, if you want your face to look good in photos, I recommend boarding when heading out to sea. On the way back, the lighting is somewhat backlit, so your face may appear darker in the pictures. The crew took about 40 photos for a fee of $30, and this price applies whether you are a group of two or four. What I don't understand is the "tip." On the boat, there was a note in Japanese stating that "the fee does not include tips," which I believe means they want tips from Japanese customers. In such services, I’m not sure how much to give, and I ended up giving more than I intended. Many Americans did not seem to give tips, but it would be helpful to know the standard.
年寄り夫婦に娘と孫娘の4人で体験しました。110mのコースですが、これはロープの長さで、パラセールが風の具合でボートの真上近くまでくればほぼ高さも110mで、ズレていればその高さにはたどり着かない。我々の参加時は北風だったので、沖からワイキキに戻る時に上がったので、行きのメンバーと比較すると高くまで上がりました。ただし、空中に「浮いている」感じなので、怖さは感じないと思います。ワイキキが南海岸なので、写真で顔映りを良くしようと思ったら、沖に出る時の搭乗をお勧めします。帰りだと逆光気味なので、顔が暗めに写ります。写真代はクルーが40枚ほど撮って30ドルで、2人でも4人でも1グループならその料金で対応してくれました。分からないのは「チップ」で、ボートには日本人向けに「料金にはチップ代は含まれていません」という様な事が日本語で書かれており、日本人からはチップを貰いたい、と言うことだと思われます。この様なサービスの場合、どの程度渡したものか分からず、ついついはずんでしまいました。アメリカ人らしい人達の多くは渡していませんでしたが、基準を教えてもらえるとありがたい。
| Rating: | |
|---|---|
| Packages: | 高さ110メートル スタンダードライド!<2015/11/30まで> |
| Attended as: | Families |
| Posted on: | 2014/08/05 |
| Activity Date: | 2014/07/26 |
Reviewed by: あおい
I went on a trip to Hawaii with my parents to create memories. It was a great place with beautiful nature. It's good because both children and adults can enjoy it. The food wasn't delicious.
両親を連れてのハワイ旅行
思い出作りに行って来ました
大自然の良い場所でした
子供から大人まで楽しめるので良いです。
ご飯は美味しくない
| Rating: | |
|---|---|
| Packages: | 半日午前ハワイアン体験/2014年末まで |
| Attended as: | Families |
| Posted on: | 2014/08/04 |
| Activity Date: | 2013/09/22 |
Reviewed by: RYO
Everyone except us spoke English!! In the bus and on the boat, it was filled with fast-paced English, and even the English I thought I could understand was completely incomprehensible, but I managed to go with the flow. Since we're all human, we somehow made it work.
With an upbeat energy that you don't find in Japan, let's fly!! She was screaming in fear and kept her eyes mostly closed, but that really got a laugh from everyone else. It was a fun adventure! It was 90 meters, but there was plenty of time, and I was completely satisfied. I recommend getting the photos (an additional $30). They ask if you want to take pictures just before you fly or if you need an SD card.
I said, "Sure!! So many pictures please!!" When I got back, there were 150 photos!! Amazing. There are some black spots in the images, possibly from sand or water droplets, but the quality is top-notch. When zoomed in, you could even see each hair on my shins (laughs).
I definitely want to participate again when I go back to Hawaii, but she says she doesn't want to do it anymore! (laughs) Since tips are not included, I gave $10 to the boat staff and $5 to the shuttle driver, but I wonder if that was too little. I was a bit broke and didn't have much cash on hand...
私たち以外は全員、英語!!という状況で、バス車内も船上も早口英語だらけで、ある程度わかるかと思っていた英語も、ちんぷんかんぷんでしたが、そこはノリで対応。同じ人間なので、なんとかなるもんです。
日本人には無いアゲアゲのテンションで、レッツフライ!!彼女は恐怖で叫びながら、ほぼ目を閉じていましたが、それも向こうの方には大ウケ。
楽しい冒険でした!90mでしたが、時間もたっぷりで十分満足できます。写真(別途30ドル)もお願いしたほうがいいです。飛ぶ直前に写真撮るか?SDカードいるか?みたいなことを聞かれます。
sure!!so meny picture please!!とか言ってみました。帰ってみると150枚!!スゲー。砂がついているのか、水滴が付いているのか、画像には黒い点なども入っていますが、画質は最高画質。ズームすると、スネ毛の一本一本も見えました(笑)
またハワイに行ったら絶対参加したいけど、彼女はもうやだ!と言っています(笑)
チップが含まれていないので、船のスタッフに10ドル、送迎手に5ドル渡したけど少なかったかな。貧乏だし、手持ちが少なかったから。。。
| Rating: | |
|---|---|
| Packages: | 高さ90メートル |
| Attended as: | Couples |
| Posted on: | 2014/08/02 |
| Activity Date: | 2014/07/31 |
Reviewed by: きりん
Last time, my child was 2 years old and seemed to have no memory of it, and since they were still small, it was difficult to participate in the wild dolphin tour, so we joined.
The price is high... The photo cost also went up by 5 dollars compared to last time... I bought it anyway.
However, my child enjoyed it, so that was good.
After interacting with the dolphins, there wasn't much else to see; it felt like it was just about the dolphins.
The meals were also expensive, and the locals brought their own food.
If the goal is to interact with dolphins, I think it's a good tour.
前回は子供が2歳で、記憶がないようだったのと、まだ小さく野生イルカツアーの参加が難しかったので、参加しました。
値段は高いです…。写真も前回より5ドル上がってました…。買いましたが。
しかし、子供は楽しんでいたので良かったです。
イルカと触れ合った後は、あまり見るものもなく、イルカだけという感じでした。
食事も高くて、地元の人は持参してました。
イルカと触れ合うことが目的なら、いいツアーだと思います。
| Rating: | |
|---|---|
| Packages: | イルカと遊ぶ!ドルフィン・エンカウンター |
| Attended as: | Families with Young Children |
| Posted on: | 2014/08/02 |
| Activity Date: | 2014/07/10 |
Reviewed by: ティナ
I participated with him. I was impressed by this tree! The soft serve ice cream at Dole Plantation was incredibly delicious.
The Happy Trails horseback riding experience was thrilling with ups and downs in nature, and we could see the ocean, making the 90 minutes fly by. The horses were all well-behaved, which made me feel safe while riding.
During the sightseeing on the way there and back, the driver shared various stories while driving, and I felt the spirit of hospitality as I listened to so many interesting tales. I was impressed by the wealth of information about Hawaii's history, plants, and even celebrities coming from Japan. For lunch, I had the garlic shrimp at Macky's, which was truly delicious and made me very happy.
I only got to see the sea turtles swimming. Additionally, since the travel time was smooth, we also stopped by Matsumoto Shave Ice, a coffee farm, and a soap factory. Although the time spent at each place was short and quite hectic, I had a very fulfilling and enjoyable day. Thank you very much.
彼と2人で参加しました。この木なんの木に感動!ドールプランテーションのソフトクリームがすごく美味しかったです。
そしてハッピートレイルズは自然の中のアップダウンありで海も見えたり飽きないコースでドキドキしながら90分の乗馬体験はあっという間でした。おりこうさんな馬ばかりで安全に乗れて安心しました。
行き帰りの観光では、ドライバーさんが運転しながらもずっと色々な話をしてくれて、本当に疲れるのではないかと思うほどたくさんのお話を聞けおもてなしの心を感じました。ハワイの歴史から植物、また日本からくる芸能人の情報なども豊富で感心しました。お昼はマッキーズのガーリックシュリンプを食べましたが本当に美味しくて感動して幸せでした。
ウミガメは泳いでるところだけ見れました。
また、移動時間がスムーズだったので松本シェイブアイス、コーヒー農園とソープファクトリーにも寄ってくれました。一つの場所の滞在時間が短くてかなり慌ただしくもありましたがとても充実した楽しい一日を過ごせました。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2014/08/02 |
| Activity Date: | 2014/07/08 |
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Aloha!
The staff is gradually learning Japanese and enjoying time with the customers.
We are all happy to create good memories.
Until we meet again, aloha!
アロハ!
スタッフも だんだんと 日本語を覚えてきて お客様と楽しんでいます。
よい思い出になって スタッフ一同 うれしいです。
また お会いできる日まで アロハ!