Reviewed by: 外様大名
In Japan, I was able to immerse myself in the magnificent nature, forgetting the time while feeling the pleasant sunlight and breeze. It was an incredibly happy time, and my mother, who joined me, was very satisfied as well. My father, an experienced rider, participated in the advanced course and was also thrilled with horseback riding in Hawaii's stunning nature. Most importantly, I was overjoyed to see my 2-year-old son experience horseback riding for the first time during the 20-minute introductory course, which made me feel his growth. My wife, who had said she might ride if our son couldn't, ultimately didn't get to ride, but she was satisfied watching our son on the horse. Thanks to the very friendly staff, we had the best time.
日本では身を置くことができない雄大な自然の中で、時間を忘れて気持ちの良い日差しと風を感じることができました。それはとにかく幸せな時間で、一緒に参加した母も大満足でした。また、経験者である父が上級者コースに参加しましたが、父もハワイの雄大な自然の中での乗馬に大満足していましたし、何と言っても20分の体験コースで生まれて初めて乗馬を体験した2才の息子の姿を見て、成長を感じられたことが何よりも嬉しかったです。息子が乗れなかったら乗ればいいかなと言っていた妻は、結果的に乗ることができませんでしたが、息子の乗馬姿に満足していましたし、とっても感じの良いスタッフのおかげで最高の時間を過ごすことができました。
| Rating: | |
|---|---|
| Packages: | 体験コース(1時間) |
| Attended as: | Families |
| Posted on: | 2019/07/22 |
| Activity Date: | 2019/07/12 |
Reviewed by: koume
I saw in the reviews that there were few Japanese people, but coincidentally, the crew on our cruise included second-generation Japanese, so they felt very Japanese! The other two crew members were also friendly towards the Japanese guests, and we had a fantastic time! There were about ten Japanese participants as well! The scenery was amazing!
口コミを見ていると日本人が少ないとありましたが、
たまたまなのか私達がのったクルーズのクルーが2世の人で、もはや日本人でした!
その他2名のクルーも日本人に対して友好的で、すっごく楽しめました!参加の日本人も10名くらいはいました!景色も最高でした!
| Rating: | |
|---|---|
| Packages: | 基本プラン(~2020年10月28日) |
| Attended as: | Couples |
| Posted on: | 2019/07/22 |
| Activity Date: | 2019/07/18 |
Reviewed by: ALQ
We arrived at the scheduled time and greeted by our NASA ambassador, astronomer, Greg.
He was so enthusiastic and pointed so many amazing things to see in the night sky. My favorite was seeing Saturn! The GPS telescope was very impressive.
It was a beautiful location to learn about the stars, planets, and our solar galaxy as the sun went down over the horizon.
We will be back!
Mahalo!
| Rating: | |
|---|---|
| Packages: | Buy One, Get One FREE! Star Show at Four Seasons (Lagoon 1) |
| Attended as: | Couples |
| Posted on: | 2019/07/20 |
| Activity Date: | 2019/07/19 |
Reviewed by: TTYM会
It was my first time paragliding, but the staff were kind and attentive, making it a reassuring experience. It was the perfect activity for a 60th birthday celebration. Thank you very much!
初めてのパラセーリングでしたが、スタッフの方々が親切丁寧で安心して体験することができました。還暦祝いにはサイコーのアクティビティでした。 ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Families |
| Posted on: | 2019/07/20 |
| Activity Date: | 2019/07/11 |
Reviewed by: Diana T
My family and I were very impressed. We were able to see a kaleidoscope of fishes even a shark and leopard stingray. We were even able to see large leather back sea turtles. Definitely worth it
Mahalo for your review! We are so happy to hear that you enjoyed your recent experience with us. We're also excited you were able to see some great marine life! We hope to have the pleasure of welcoming you back aboard in the future! A hui hou (until next time).
| Rating: | |
|---|---|
| Packages: | Premium Submarine Tour (Larger Window) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/19 |
| Activity Date: | 2019/07/16 |
Reviewed by: Sam
The staff, boat, and experience was awesome! The only thing I wish was a bit more clear is the check in time is actually 30 minutes before you load the boat. We walked and had to kill 30 minutes in the heat.
| Rating: | |
|---|---|
| Packages: | Standard Flight - 600ft Line (6 min) with Transportation |
| Attended as: | Couples |
| Posted on: | 2019/07/19 |
| Activity Date: | 2019/07/15 |
Reviewed by: MTsukakoshi
The first time I learned to surf was at Ala Moana, the second time in Lahaina on Maui, and this time I took lessons in Waikiki. There were so many people that I almost collided with others, and since I couldn't avoid them, I had no choice but to jump off my board, which was a bit scary. Well, since this is the birthplace of surfing, I guess it's to be expected. The waves were also higher this time, making it tough for the students. I definitely want to try again.
1回目はアラモアナで、2回目はマウイ島のラハイナ、そして今回はワイキキでサーフィンを習いました。人が多くてぶつかりそうになったり、よけられないからボードから飛び降りるしかないので少し怖かったです。まぁサーフィン発祥の地なので仕方ないかな、波も今回は高めなので、レッスン生にはきつかったです。またリベンジしたいと思います。
| Rating: | |
|---|---|
| Packages: | サーフィン【グループレッスン】 |
| Attended as: | Couples |
| Posted on: | 2019/07/19 |
| Activity Date: | 2019/07/05 |
Reviewed by: ばんさん
The movie location tour was particularly great. Jeff, our guide and driver, was fluent in Japanese, handsome, and his guiding was entertaining, making the tour even more captivating. The jungle experience was quite thrilling and fast-paced.
映画ロケ地めぐりが特に良かったです。ガイド兼ドライバーのジェフは、日本語が上手で、顔はイケメン、ガイドも面白く、ロケではめぐりをさらに魅了する内容でした。ジャングル体験は、かなりスピード感とスリルがありました。
| Rating: | |
|---|---|
| Packages: | 映画ロケ地巡り+ジャングル探検ツアー |
| Attended as: | Couples |
| Posted on: | 2019/07/19 |
| Activity Date: | 2019/07/16 |
Reviewed by: きむ
The guide, who was fluent in Japanese, taught us various things and made everything easy to understand! That guide was also fluent in English and Chinese. It was my first time on a submarine, so I was excited the whole time. However, I felt there were a bit fewer fish than expected, but I was very satisfied because I got to see a sea turtle! Being able to see the depths of the ocean at 30 meters was truly mystical! I highly recommend this tour!
日本語がペラペラなガイドさんがいろいろ教えてくださり、分かりやすかったです!そのガイドさんは英語、中国語もペラペラでした。
潜水艦は初めてだったので終始興奮でした
ただ、お魚がちょっと少なかったかなという印象でしたが海ガメにも出会えたのでとっても満足です‼️30メートルも深い海の中を見ることができてとても神秘的です!おすすめツアーです!
Thank you for your review! We are glad to hear that you enjoyed exploring with us, and we will definitely share your thoughts about the guides being funny and passionate! We love hearing feedback from our guests, and we are happy to know that you had a wonderful submarine adventure. We hope to see you again!
あなたのレビューのためのマハロ!私達はあなたが私達と探索することを楽しんだことを聞いてうれしく思います、そして私達はあなたが彼らがおかしくて情熱的であると思ったというガイドと必ず共有するでしょう!私達は私達のゲストからのフィードバックを聞くのが大好きで、あなたが素晴らしい潜水艦の冒険をしたことを知ってうれしく思います。またお会いしましょう!
| Rating: | |
|---|---|
| Packages: | 窓が大きいプレミアムプラン<定員64名>※2020年3月31日までのご参加 |
| Attended as: | Couples |
| Posted on: | 2019/07/19 |
| Activity Date: | 2019/07/16 |
Reviewed by: ハル☆
It was my first experience with zip-lining. There were no other Japanese people in the team I zip-lined with.
I thought since it was an English guide, maybe I could get by with some Japanese since we were in Hawaii, but there was only one lady who could speak a little Japanese. Well, we managed somehow (laughs).
I was a bit worried because I'm not good with heights, but it wasn't that high, so it was okay.
The price was a bit high, so I wish it were a little cheaper. Also, I think it would be nice to have a waterproof cover to hang around your neck so you can take photos.
ジップライン初体験でした。
一緒にジップラインしたチームには、日本人は他に居ませんでした。
英語ガイドということでしたが、ハワイだし日本語通じるかなぐらいかな?って思ってましたが、1人少し日本語が話せるお姉さんが居たくらいでした。まぁ何とかなります(笑)
高いところが苦手で少し心配でしたが、そこまで高いところではなかったので大丈夫でした。
値段が少したかいのでもうすこし安ければいいなと。
あと、首から下げる防水カバーみたいなのがあると、写真を撮れていいと思います
| Rating: | |
|---|---|
| Packages: | 無料特典付き!/ジップライン6本 |
| Attended as: | Couples |
| Posted on: | 2019/07/19 |
| Activity Date: | 2019/07/13 |
Reviewed by: ツッコ
I was looking forward to visiting Manoa Falls, but I couldn't go due to road closures. Instead, I went to the Lion Arboretum, which was a worthwhile place to visit. It was full of negative ions, and the occasional passing rain shower felt refreshing. Hawaii has great beaches, but hiking in the mountains is also wonderful!
Thank you, Toshi, Yuji, and John, for your help!!
楽しみにしていたマノア滝は道路封鎖のため行けなかったのですが、代替で行くことになったライオン植物園は見応えのある場所でした。
マイナスイオンたっぷりなのはもちろん、時々通り過ぎるスコールもむしろ気持ちいい。
ハワイは海もいいけど山歩きもいい!
お世話になったトシさんユウジさんジョンさんありがとう!!
| Rating: | |
|---|---|
| Packages: | 通常プラン(2020年3月31日までのご参加) |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/18 |
| Activity Date: | 2019/07/15 |
Reviewed by: ここはダメ
I participated with one adult and two children. From the time of the pickup, I was told that one child was canceled, even though I hadn't canceled anything, which led to a back-and-forth argument. Somehow, we were allowed to board, but at the park reception, they said one child was still canceled. What does this mean? I'm angry. We managed to get in, but it was confusing. I was also not given an explanation about purchasing photos, so I couldn't buy any, which made me angry. Overall, the service was terrible from start to finish. I will never use this again.
大人1人と子供2人での参加でした。
送迎の時からこちらはキャンセルしてないのに子供1人キャンセルになっていると言われ押し問答、なんとか乗せてもらいパーク受付でも1人キャンセルになってると。
どういうこと怒り
ここもなんとか入れてもらい、戸惑いながらの参加。写真購入の説明もされず買えなかった怒り
とにかく最初から最後まで対応は最低でした。
二度と利用しません
Thank you very much for your patronage.
However, I sincerely apologize for causing you to feel uneasy from the moment of your pickup, despite your anticipation for the outing.
Upon confirming the situation with the local operating company on the day of the event, it was found that there was an error in the reservation management on their side, which resulted in the seat for one child not being secured. Additionally, I apologize on behalf of the operating company for the unilateral response without sufficient explanation, which caused you discomfort.
We recognize that carefully confirming each important booking from our customers is fundamental to ensuring that you have a wonderful time, and that any deficiencies in reservation management are a serious issue that cannot be overlooked. To prevent similar inconveniences in the future, we will strengthen our collaboration with the local operating company and strive for further service improvement.
For further details, we have sent you a separate email, and we would appreciate it if you could check that.
Thank you for your understanding.
VELTRA
ご利用いただき誠にありがとうございます。
しかしながら、せっかく楽しみにお出かけいただいたにも関わらず、お迎えの時から不安なお気持ちにさせてしまい誠に申し訳ございません。
当日の状況を現地催行会社に確認しましたところ、催行会社側の予約管理にエラーが発生していたため、お子様1名のお席のが確保できておりませんでした。
また、十分な説明もなく一方的な対応となってしまい、ご不快なお気持ちにさせてしまいましたこと、催行会社に代わりお詫び申し上げます。
お客様からの大切なお申込みを1件1件丁寧に確認し、素敵なお時間をお過ごしただけますためにも予約管理は基本中の基本であり、不備が許されない重大な問題であると認いたします。
今後同様のご迷惑をおかけしないためにも、現地催行会社との連携を強化して、さらなるサービス向上に努めてまいります。
詳細につきましては、別途メールにてご連絡させていただいておりますので、そちらよりご確認いただけましたら幸いです。
何卒よろしくお願いします。
VELTRA
| Rating: | |
|---|---|
| Packages: | 水中でイルカと遊ぶ!ドルフィン・エンカウンター(~2020年3月31日) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/18 |
| Activity Date: | 2019/07/16 |
Reviewed by: ともや
I participated with my partner. We traveled out to sea by boat, and the outstanding location for parasailing from there made for a precious moment. I highly recommend it, so definitely give it a try!
彼女と2人で参加しました。
船で沖まで移動して沖からの抜群のロケーションでパラセイリング貴重なひと時になりました。おすすめなので是非参加してみてください。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2019/07/18 |
| Activity Date: | 2019/07/15 |
Reviewed by: Tim
Entertaining evening enjoyed by whole family. Plus bonus swim in waterfall during the day. Hard to beat.
Aloha Tim, and mahalo nui for your review. I'm glad that you had the chance to swim in the falls too. We hope to see you again when you come back to visit the island!
| Rating: | |
|---|---|
| Packages: | [5:00 PM Show] Silver Package: Standard Seating + One Drink |
| Attended as: | Families |
| Posted on: | 2019/07/18 |
| Activity Date: | 2019/07/15 |
Reviewed by: PEN太
I have been to Hawaii many times, but the Atlantis Submarine was a first-time experience for me. There was Japanese audio available, but I didn't feel the need for it because the Japanese spoken by the guide was very interesting. I was very lucky to see both a sea turtle sleeping and swimming at the same time. The windows were smaller than I imagined, so it was definitely the right choice to book the "Premium Plan with Larger Windows."
何回もハワイへ行っていますが、アトランティス潜水艦は初めての体験でした。日本語のオーディオが用意されていましたが、実際にお話する方の日本語が非常に面白かったため、必要性を感じませんでした。
海ガメが寝ているところと実際に泳いでいるところをダブルで見られ、とてもラッキーでした。
窓は想像よりも小さかったため、『窓が大きいプレミアムプラン』を予約していて大正解です。
Aloha! Thank you for sharing your review. We are glad to hear that you enjoyed exploring over 100 feet below the sea with us! We appreciate your kind words and look forward to having you on board again. Mahalo!
アロハ!レビューを共有していただきありがとうございます。私たちと一緒に海の下100フィート以上を探索して楽しんだことを嬉しく思います!私たちはあなたの優しい言葉に感謝し、あなたがまた乗船するのを楽しみにしています。マハロ!
| Rating: | |
|---|---|
| Packages: | 窓が大きいプレミアムプラン<定員64名>※2020年3月31日までのご参加 |
| Attended as: | Families |
| Posted on: | 2019/07/18 |
| Activity Date: | 2019/07/12 |
Reviewed by: mac
I tried parasailing for the first time, and the view of the ocean and Oahu was amazing. There isn't much thrill, so I think anyone who isn't afraid of heights can enjoy it. You can leave anything that might get wet on the boat before the flight, which is reassuring. You can buy an SD card with photos for $30. The quality is good, so I recommend it.
パラセールは初めてしたのですが、海とオアフ島が一望できて最高でした。スリルはそれほどないので高所恐怖症でなければ楽しめると思います。
濡れて困るものは船に置いてからフライト出来るので安心です。
30ドルで写真入りのSDカードを買うことができます。画質もよいのでおすすめです。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2019/07/17 |
| Activity Date: | 2019/07/01 |
Reviewed by: 匿名☆
I experienced a group lesson with 6 people and 2 instructors. The instructors didn't speak Japanese, so the explanations were in English, which some people found a bit difficult to understand. However, they spoke in simple English, so I think it will be fine! It was fun!
グループレッスンで体験しましたが、6名で2人のインストラクターさんでした。
インストラクターさんは、日本語ができない?方だったので、英語での説明だったので、なかなか分からない方もいらしたよです。
簡単な英語で話してくださるので、大丈夫だと思いますよ!楽しかったです!
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Friends |
| Posted on: | 2019/07/17 |
| Activity Date: | 2019/07/14 |
Reviewed by: やんやん
The person who picked us up spoke a little Japanese and was polite, which made me feel at ease. When we actually went parasailing, the staff were all locals, but they were very accustomed to Japanese tourists. There were five groups on the boat, including us, so we spent quite a bit of time rocking on the boat, which made me feel quite seasick. My friend was on the verge of throwing up. If you take motion sickness medication properly, it's the best tour where you can enjoy a panoramic view of Waikiki!
送迎の方はやや日本語を話せる方でしたし、丁寧だったので、安心でした。
実際にパラセーリングをする際は完全に現地の方でしたが、みなさん日本人慣れしていました。
私が乗った船には私たち含め、5組がおり、その分船に揺られる時間も多かったので、船酔いは結構きつかったです。友人は吐く寸前でした。
酔い止めをしっかり飲めば、ワイキキを一望できる最高のツアーです!
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Friends |
| Posted on: | 2019/07/17 |
| Activity Date: | 2019/07/10 |
Reviewed by: T.Y
- I waited a little before the pickup time, but when the time came, no one showed up. I became worried and called the contact number, but I couldn't get through, so I was left feeling anxious for 30 minutes. They mentioned it was due to traffic, but not being able to reach the contact number is a separate issue.
- I was told, "Since the start was delayed by 30 minutes, the end will also be pushed back by 30 minutes," but in the end, it finished at the original time.
- They have rash guards available for rent, but there are no bottoms, so women who are concerned about that need to prepare their own.
・ピックアップ時間の少し前から待っていたが時間になっても来なかったため、心配になり問い合わせ先へ電話したが繋がらず、ただただ不安なまま30分待たされた。交通事情とのことだったが問い合わせ先と連絡が取れないのは別の問題。
・「開始が30分遅れたから終了も30分ずらす」と言われたが、結果的に終了は元の時間どおりだった。
・ラッシュガード貸出があるが、下は無いため女性で気になる方は自身で準備が必要。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Friends |
| Posted on: | 2019/07/16 |
| Activity Date: | 2019/07/13 |
Reviewed by: Ken0721
This was my second time in Hawaii, and I rode a submarine for the first time. Since I don't usually get to do this, I was really looking forward to it. We saw many creatures like sea turtles and sharks, and the kids were very happy. The cheerful captain spoke in a fun way and provided interesting explanations, making it a very meaningful experience. I would love to do it again if I have the chance.
2回目のハワイで初めて潜水艦に乗りました。
日常では乗ることはないので楽しみにしていましたが、
海がめやサメなど多くの生き物が沢山集まっていて子供たちも
大変喜んでいました。また陽気な見本語をしゃべる船長が
面白おかしく説明してくれてとても有意義な時間を過ごすことが
できました。また機会があれば利用したいです。
Aloha! Thank you for your excellent review! Please join us for diving in the deep sea. I had a wonderful experience. We take pride in providing our guests with the best experience every time they dive with us. Thank you for joining us. We hope to see you again soon for another underwater adventure!
アロハ!あなたの優秀なレビューのためのマハロ!ぜひ深海へのダイビングにご参加ください。私は素晴らしい経験をしました。私たちは彼らが私たちと一緒にダイビングするたびに私たちのゲストに最高の体験を提供することに誇りを持っています。ご参加ありがとうございます。私たちはもう一つの水中冒険のためにまた近いうちにあなたに会えることを願っています!
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2019/07/15 |
| Activity Date: | 2019/01/02 |
Reviewed by: まさき
Instead of diving, I participated in this submarine tour as a way to explore the ocean. I was able to see sea turtles both on the shuttle to the submarine and inside the submarine! There was also an audio guide in Japanese, and the crew members were very friendly, so I had a great time!
ダイビングができない代わりに海に潜る方法として、この潜水艦ツアーに参加しました。潜水艦までの連絡船、潜水艦の中両方でウミガメを見ることができました!日本語での音声ガイドもあり、クルーの方々も親切だったのでとても楽しめました!
Aloha! Thank you for sharing your experience aboard the submarine. We hope you will join us again soon for another underwater adventure! Mahalo!
アロハ!潜水艦での乗車体験を共有していただきありがとうございます。私たちはあなたがすぐに別の海中の冒険のために私たちに参加することを願っています!マハロ!
| Rating: | |
|---|---|
| Packages: | 【期間限定割引】基本プラン<定員48名> |
| Attended as: | Couples |
| Posted on: | 2019/07/15 |
| Activity Date: | 2019/07/12 |
Reviewed by: トシちやん
I participated in the Dolphin Encounter where you can swim with dolphins. The explanation was in English only, but they spoke slowly with gestures, making it easy to understand. Above all, the dolphins were adorable, and it was a lot of fun. I now have another wonderful memory from Hawaii.
イルカと一緒に泳げる ドルフィン・エンカウンターに参加しました。
説明は英語オンリーでしたが、身振り手振りでゆっくりとお話ししてくれたのでわかりやすかったです。
何よりイルカが可愛くてとても楽しかったです。
ハワイでの良いおもいでがまた一つ増えました。
Aloha Toshi-chan! Thank you for joining us at Dolphin Quest! We're happy to hear you enjoyed your dolphin encounter with us. Our programs are designed to be fun, engaging, and interactive for all guests, regardless of language. Thank you again for the review, hope to see you again. Mahalo!
Aloha トシちやん! Thank you for joining us at Dolphin Quest! We're happy to hear your enjoyed your dolphin encounter with us. Our programs are designed to be fun, engaging and interactive for all guests, regardless of language. Thank you again for the review, hope to see you again. Mahalo!
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| Packages: | イルカと泳ぐ!ドルフィン・エンカウンター |
| Attended as: | Families |
| Posted on: | 2019/07/15 |
| Activity Date: | 2019/07/09 |
Reviewed by: くろば
I challenged myself to 150 meters. It was higher than I imagined, and I was scared at first, but once I got used to it, it felt great. I'm glad I decided to go for the full 150 meters instead of a half-hearted height. The staff were friendly and took lots of photos for a fee. The final splash of water was surprisingly fun.
150mに挑戦。想像以上に高く、始めは怖かったけど慣れると気持ちいい。
中途半端な高さにするのではなく150mにチャレンジしてよかった。
スタッフの方のノリも良く、有料だが写真をいっぱいとってくれた。最後にお約束のお水ジャブンが意外と楽しい。
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| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2019/07/14 |
| Activity Date: | 2018/11/13 |
Reviewed by: Kei
I was so moved to be able to interact with the dolphins!!! They were so cute that I didn't want to leave!!! The bus driver was also very kind! I definitely want to go again!!!
イルカとあんなに触れ合えて感動しました!!!
イルカが可愛すぎて帰りたくなかったです!!!
バスの運転手さんもとっても親切な方でした!
また是非行きたいと思います!!!
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| Packages: | 早割キャンペーン!/イルカと泳ぐ!ドルフィンスイム・アドベンチャー |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/14 |
| Activity Date: | 2019/07/11 |
Reviewed by: Björn
If you're in Hawaii and not heading up Haleakala or Mauna Loa, this is the best stargazing experience you can get (in my still limited experience). Greg took us through the solar system and out into the Milky Way, showing evergreens like Jupiter and Saturn together with more exotic objects like supernova remnants and binary stars (including a spectacular yellow and blue pair). Great!
We attended the 21:00 show in mid-July - dark enough, although the almost full moon did make things complicated when objects got a bit close to it. On the flip side though, getting to take pictures of that moon with your phone through the telescope lens at the end provides a great souvenir! Our seven year-old also really enjoyed the show.
Mahalo. Keep reaching for the stars !!
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| Packages: | Buy One, Get One FREE! Star Show at Four Seasons (Lagoon 1) |
| Attended as: | Families |
| Posted on: | 2019/07/13 |
| Activity Date: | 2019/07/12 |
Reviewed by: とら蔵
On the third day in Hawaii, I was filled with excitement as I headed to the meeting place! The shuttle bus arrived! The person in charge got off the bus! Their first words were, "This tour is canceled today!?" Seriously! Unbelievable!
ハワイ3日目朝から心ウキウキワクワクさせながら集合場所へ!お迎えのバスが到着!バスから担当者が降りてきた!第一声がこのコースは今日キャンセル⁉️マジ!あり得ない!
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| Packages: | 【期間限定割引】基本プラン<定員48名> |
| Attended as: | Couples |
| Posted on: | 2019/07/13 |
| Activity Date: | 2019/07/10 |
Reviewed by: はなこ
The activities themselves and the staff were good, but the shuttle tour was quite stressful.
First, the meeting time was 7:45, but the car did not arrive. There were other Westerners at the meeting point, and we were all waiting together, confirming that the shuttle had not come. At 8:05, one shuttle arrived. I felt relieved and tried to get on with others, but our names were not on the list. When I asked the driver, he said another car would come, so we had to wait... We had already been waiting for 20 minutes, and we were the only Japanese left behind. I started to worry whether our reservation was confirmed.
Even at 8:15, the car had not come. It was getting too late, so I left my companions and ran to the hotel front desk to make a call. However, I was told that they were delayed due to traffic and to wait another 10 minutes, so I ran back to the meeting point.
At 8:30, even after waiting more than the 10 minutes they mentioned, the car still had not arrived. I started to feel like canceling. For now, I ran back to the hotel front desk and called again. I was told it would come soon, so I ran back to the meeting point. Standing outside for so long made me anxious and angry, and I was getting tired.
At 8:40, the shuttle finally arrived. Since most of the passengers were Japanese, it seemed to be a car that gathered Japanese tour participants. Later, I found out that others had also been waiting without knowing what was going on.
Inside the car, the driver apologized for the delay, but since it was in English, I couldn't fully understand the reasons. We arrived at the destination safely. The activity itself was 20 minutes late, but I was in a group with other Japanese participants, and the staff were fun, plus the scenery was great, so it turned out to be a wonderful time.
Around 13:00, the activity ended. We collected our belongings and selected photos, but since we hadn’t been informed about the return meeting time, we just waited. At 13:30, since it was hot outside, the driver kindly let us into the car. I appreciated that.
However, while all the Japanese participants who did the activity got on, we had to wait because the members from the outbound shuttle were not all present. At 14:15, the remaining person arrived, apologizing as they got on. We departed, but I had expected to be back in Waikiki by 14:30, which messed up my plans for the day. I thought if they had informed us of the return meeting time, we wouldn’t have been delayed this much.
Around 15:30, we returned to the hotel in Waikiki.
As I mentioned, I cannot trust the shuttle timing at all. Additionally, all communication is in English, and using a mobile phone abroad is difficult, which made me very anxious and stressed. The staff were all nice, and the activity was enjoyable, but it seems that no one is managing or taking responsibility for the schedule and timing of the optional tour with shuttle service. In this situation, I cannot recommend it to others, and I think improvements are necessary, so I will give it one star.
アクティビティ自体も、スタッフも良かったですが、送迎付きツアーとしてはストレスが溜まりました。
まず、集合時間7:45でしたが車が来ない。欧米人の方も待ち合わせ場所にいて、お互い同じツアー参加者で送迎車が来ないことについて確認したりして待っていました。
8:05に一台の送迎車が到着。ほっとして他の方と一緒に乗り込もうとしますが、私達の名前はなく、運転手に聞くと、もう一台車が来るから待つようにと…既に20分待っている上、残されるのは日本人の私達だけ。予約が取れているのか不安になります。
8:15になっても車は来ない。いくらなんでも遅すぎるので同行者を残し、ホテルのフロントに走り、電話をかけます。しかし、道路渋滞?のため遅れているからと、あと10分まつように言われ、集合場所に走って戻ります。
8:30、言われた10分以上待っても車が来ない。キャンセルしたくなってきます。とりあえずもう一度ホテルのフロントに走り、再度電話します。すぐ来ると言われ、また集合場所に走って戻ります。ずっと外で立ちっぱなしでいることもあり、不安と怒りで疲れます。
8:40、やっと送迎車到着。大半が日本人だったので、日本人のツアー客を集めた車のようです。後で聞いてみると、他の方もよく分からずずっと待っていた様子。
車の中で、運転手が遅れたことを謝っていましたが、英語なので理由等はよくわかりませんでした。
無事に現地到着。アクティビティ自体は20分遅れでしたが、他の日本人の方と一緒のグループでしたし、スタッフさんも楽しい方で、景色も良く最高の時間でした。
13:00頃アクティビティが終了。荷物を回収したり、写真を選びますが、帰りの集合等は聞いていないためそのまま待ちます。
13:30、外が暑いため、運転手さんが気を利かせて、車の中に入れてくれました。これはありがたかったです。
しかし、一緒にアクティビティをしていた日本人は全員乗り込みましたが、行きの送迎車のメンバーが揃っていないため、この状態で待ちます。
14:15、まだ来ていなかった方が謝りながら乗車。出発しましたが、14:30にはワイキキに戻れると思っていたため、当日の予定が狂います。最初に帰りの集合時間等を知らせておけばこんなに遅れなかったのでは?と思いました。
15:30頃、ワイキキのホテルに帰着。
以上のとおり、送迎については時間が全く信用できません。また、やりとりは全て英語になりますし、海外では携帯も使いづらいため、とても不安で、ストレスが溜まりました。
スタッフは皆さん良い方でしたし、アクティビティも楽しかったですが、送迎付きのオプショナルツアー記載の日程や時間については、誰も管理されてないし、責任もないのだと思います。
この状態では他の人におすすめはできないのと、改善した方が良いと思うので、星は1つにします。
| Rating: | |
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| Packages: | 送迎付き |
| Attended as: | Friends |
| Posted on: | 2019/07/13 |
| Activity Date: | 2019/07/10 |
Reviewed by: りくりく
The pickup took quite a while. We waited for 40 minutes, and to be honest, we were worried if it would even come. We only caught one fish, and the fishing gear was quite old, with squid being the only bait available. There were about three people on the same tour with us. There was no instruction on how to fish, so I guess only experienced people could catch anything? But I can only say that the crew's cheerfulness and the location were absolutely fantastic!
送迎はかなり待ちます。
私達は40分待ち、正直来るのか不安でした。
釣果は1匹、、釣り具も年季もの、エサはイカのみです。
同じツアーで連れていたのは3人くらい?でしょうか。
釣り方もレクチャーはないので経験豊かな人しか釣れないのかな?
でもクルーの陽気さとロケーションは最高としか言えません!
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| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2019/07/12 |
| Activity Date: | 2019/07/09 |
Reviewed by: yuyu
I participated with my father and son. It was much more fun than I expected, and I think it's a recommended tour for people who love marine sports!
私の父と息子で参加。思ってたよりもすごく楽しかったようでマリンスポーツ好きの人にはお勧めのツアーと思います!
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| Packages: | 【期間限定!】基本プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/11 |
| Activity Date: | 2018/12/26 |
Reviewed by: HAL
Sharks that I've only seen in aquariums gracefully approach me, waving their fins right in front of me. The safety is guaranteed, so I can watch them without any anxiety.
Please take a moment to see a wild shark.
今まで水族館でしか見たことのない鮫が、目の前で優雅にヒレを振り近づいてきます。安全性も担保されており、全く不安なく見ていられます。
是時一度野生の鮫の姿を見て下さい。
| Rating: | |
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| Packages: | 檻の中から間近で見学!ケージプラン<現地集合> |
| Attended as: | Couples |
| Posted on: | 2019/07/11 |
| Activity Date: | 2019/06/26 |
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ご親切なレビューをありがとうございます!素晴らしい時間を過ごしていただけてとても嬉しいです。
THank you so much for your kind review! We are so glad you had a great time