Reviewed by: ひろちゃん
They are studying Japanese and actively engage in conversation. The friendly owner was a wonderful person. It's a place where celebrities come incognito. The seaside view is beautiful, and I still can't forget it.
日本語を勉強されていて、積極的にお話してくださいます。
気さくなオーナーさんは素敵な方でした。
著名人がお忍びで来られるほど。海沿いの景色が美しくて今でも忘れられません。
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| Packages: | 基本プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2013/08/30 |
| Activity Date: | 2013/08/20 |
Reviewed by: こいちゃん
I finally got to go on the tour I had been wanting to go on in July. Actually, my husband is 63 years old and I am 54, and I wasn't confident in my swimming skills, so I didn't plan to go snorkeling. However, I was overcome by the urge to try it, and I experienced it by myself. It was my first time in life! I'm glad I did it. As for the sandbar, I didn't check the moon's condition before going, so it was quite full, but I was satisfied. The sandwich was simple, but it was delicious!
行きたい行きたいと思っていたツアーに 7月にやっと行けました 実は主人は63歳 私は54歳で 泳ぎに自信が無い為 シュノーケリングはするつもりありませんでした でもやってみたい衝動にかられ 私だけ体験しました 人生初体験! やってよかったですサンドバーは 月の状態を調べて行った訳ではないので 結構満ちてましたが満足です サンドイッチもシンプルですが 美味しかったですよ
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| Attended as: | Couples |
| Posted on: | 2013/08/29 |
Reviewed by: Moe
Friendly aloha spirit all around. If you're in Hawaii, then try surfing!! These guys are the best around by far. They take you away from the crowded side of Waikiki and truly give you a great lesson.
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| Packages: | Semi-Private Lesson |
| Attended as: | Couples |
| Posted on: | 2013/08/28 |
| Activity Date: | 2013/08/26 |
Reviewed by: Kathy Gove
We loved this Snorkel and Snuba Sail . The crew was AMAZING, the fish were friendly, and the sun was shinning. We had a blast!!! I would totally go again!!!
| Rating: | |
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| Packages: | Sail & Snorkel Tour |
| Attended as: | Couples |
| Posted on: | 2013/08/27 |
| Activity Date: | 2013/08/24 |
Reviewed by: Mr. David Barr
The cruise was very enjoyable for me and my wife. The atmosphere was welcoming and fun. Being on a ship in itself was exciting. The meal was well prepared and delicious. The staff were entertaining yet very professional. Many of my friends has take this cruise and I would recommend it for anyone.
| Rating: | |
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| Packages: | Pacific Star Economy Dinner Buffet |
| Attended as: | Couples |
| Posted on: | 2013/08/27 |
| Activity Date: | 2013/08/24 |
Reviewed by: ユカファミリー
Private beach → lunch → movie village → jeep experience, but there was absolutely no time between each tour, and we only had about 15 minutes for lunch before heading to the movie village tour. After that, it was off to the jeep location... It felt like there was no time even to go to the restroom. The kids wanted to look at souvenirs, but the schedule was set so tightly that we barely made it back to the bus on time...
It was a full-day tour, but I ended up exhausted.
The private beach wasn't as beautiful as I expected... It felt like there was nothing to do after about an hour...
The person who organized everything was fluent in Japanese and was very helpful.
But I don't think I'll go again...
プライベートビーチ→昼食→映画村→ジープと体験しましたが、各ツアーの合間の時間が全くなく、昼食も15分ほどで食べ、次は映画村のツアーの場所。それが終わるとジープの場所・・・等 トイレに行く暇もない感じ。子ども達はお土産も見たそうでしたが、帰りのバスの時間までギリギリに設定・・・・
一日のツアーでしたが、くたくたになりました。
プライベートビーチも思ったほど海はきれいではなく。。。一時間程でやる事がなくなってしまった感じでした。。。。
仕切ってくれた方は日本語が堪能で良くしてくれました。
でも次は行かないかな・・・って感じです。
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| Packages: | 1日まるごとハワイアン体験/2014年末まで |
| Attended as: | Families |
| Posted on: | 2013/08/27 |
| Activity Date: | 2013/08/18 |
Reviewed by: Bill-New York
We enjoyed the cruise and the beautiful view provided on the cruise
The food and drinks were very good
Service was excellent
Entertainment was very good and the entertainers were very enthusiastic and got the attendees involved in the show
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| Packages: | Special Christmas Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2013/08/25 |
| Activity Date: | 2013/08/18 |
Reviewed by: lluis
Great place, nice views.
Funniest show we had in long long time!!
Definetively a great choice.
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| Packages: | Paradise Package |
| Attended as: | Couples |
| Posted on: | 2013/08/25 |
| Activity Date: | 2013/07/31 |
Reviewed by: Adventurer
I strongly recommend this experience! The crew were helpful, down to earth and nice which made the experience even better. I recommend purchasing the video of yourself under water with the sharks - it will be a lifelong memory.
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| Packages: | Now Available - Shark Cage Dive without Transportation |
| Attended as: | Solo Travelers |
| Posted on: | 2013/08/24 |
| Activity Date: | 2013/08/01 |
Reviewed by: Kay
I have never been to such a wonderful place before. Being in the middle of the ocean felt very surreal. I was satisfied to enjoy it with my son. I wish we had more time for snorkeling. We were able to see even more tropical fish than at Hanauma Bay. It was a lot of fun! It became a great memory. The staff was friendly too! Next time, I want to join a wild dolphin tour.
今まで、こんな素敵な場所に行った事がありません。海の中にあって、とても不思議な気分でした。息子と2人で楽しむ事が出来て、満足しています。スノーケリングの時間がもっとあれば良かったなぁ、と思います。熱帯魚はハナウマベイに行くよりも、もっと見る事が出来ました。楽しかったです!良い思い出になりました。スタッフの方もフレンドリーでした!今度は野生のイルカツアーに参加したいです。
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| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2013/08/24 |
| Activity Date: | 2013/08/23 |
Reviewed by: かつどん
I had a great time with the activities, shows, and lures. Unlike the large lure shows, this one had a cozy atmosphere where the stage and audience were integrated, making for a really enjoyable experience. The host was a wonderful entertainer, which was fantastic! I highly recommend it!!
アクティビティ、ショー、ルアーととても楽しむことができました。大箱のルアーショーとは違い、アットホームで、舞台と観客席が一体になって、といぇも楽しい時間を過ごせました。司会の方がとても素敵なエンターテナーでそれもサイコでした!オススメです!!
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| Packages: | 最前列!ロイヤルプラン(~2013年11月26日) |
| Attended as: | Families |
| Posted on: | 2013/08/23 |
| Activity Date: | 2013/08/14 |
Reviewed by: BZR30S
It was a blast! We had a great time and the location was amazing for our sunset ride! Our guides were very friendly and knowledgeable about the area!
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| Packages: | Standard Sunset Horseback Ride - Most Popular! |
| Attended as: | Friends |
| Posted on: | 2013/08/23 |
| Activity Date: | 2013/08/20 |
Reviewed by: Hawaiian
I loved it! As a native to this island, the sight of the island from the ocean while the sunset was still able to take my breath away! If you can afford it, please buy the Sunset Royal Dinner with the Window Seating! If you're going to celebrate an anniversary like I did, it's extremely worth it! If you're a tourist, you will enjoy the local songs that they play and the events they set up.
As for the food, it was amazing. Make sure you perhaps call in advanced if you're going to substitute something on the menu!! They didn't have my grilled chicken. Instead, they gave terayaki chicken and were very apologetic!
If you want to take a picture in the front of the boat with the sunset, make sure you go at least 10 minutes early or else you won't be able to get a spot to take picture! It will be crowded!
DOWNSIDE:
THE WAITER SERVICE WAS TERRIBLE! IF YOU LIKE HAVING A NICE SOFT DRINK BEVERAGE, DO NOT EXPECT THEM TO FILL THEM IMMEDIATELY. SOMETIMES THEY WILL IGNORE YOU TOO.
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| Packages: | Special Christmas Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2013/08/21 |
| Activity Date: | 2013/08/17 |
Reviewed by: taka
It was a wonderful experience. I have been to Hawaii many times, but this tour was truly a pleasant walking experience in the ocean!
とても素敵な体験でした。
ハワイには何度も来ていますが、今回のツアーは本当に気持ちのよい海の中の歩行体験です!!
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| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2013/08/21 |
| Activity Date: | 2013/08/17 |
Reviewed by: うみぶた
This year, at my grandchild's request, we participated in the Happy Trails horseback riding in North Shore, and we had a fun and meaningful vacation. Furthermore, last year I almost couldn't eat the shrimp (though I ended up eating it because I strongly requested it), but this year, the guide asked for our requests first, which made the activities enjoyable. Next year, I would like to do two of these activities here. I liked it that much. My grandchild was also extremely happy, which made me happy too.
今年も孫の希望によりノースショアーのハッピートレイルズ乗馬を実施、楽しく有意義にバケーションできました。
さらに、昨年は危なくエビシュリンプを食べられなくなりそうだったのですが(実際は途中強く希望したので食べられましたが)、今年は、ガイドの方が最初にリクエストを聞いてくれ気持ちよくアクティビティーが実行できました。来年は、ここを2本実施したいと思います。
それほど気に入ったアクティビティーです。孫も最高に喜んでくれたので、わたしもうれしかったです。
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| Attended as: | Families |
| Posted on: | 2013/08/20 |
Reviewed by: Tash
Fantastic trip, heaps of turtles to look at and even better cocktails after the snorkel. I would recommend this tour to everyone who enjoys to get in the water
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| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Solo Travelers |
| Posted on: | 2013/08/19 |
| Activity Date: | 2013/08/12 |
Reviewed by: carlisle hall
Great experience. I was a nervous at first, but when I was under the water, I had a wonder experience.
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| Packages: | Standard |
| Attended as: | Solo Travelers |
| Posted on: | 2013/08/18 |
| Activity Date: | 2013/07/27 |
Reviewed by: ハワイ大好き
This time, my 74-year-old mother joined us on the dolphin tour. At the snorkeling point, we were able to see sea turtles up close. There were also plenty of fish. There were two Japanese staff members on board who provided thorough explanations and kind assistance, allowing us to have a very enjoyable time. The lunch was delicious as well. On the way back to the port, we encountered dolphins! The dolphins chased the boat and seemed to be playing while swimming, which was very cute. If given the opportunity, I would definitely like to join this tour again.
今回は74歳の母も一緒にイルカツアーに参加しました。シュノーケリングポイントではウミガメをとても近くで見ることができました。さかなもいっぱいいました。スタッフも日本人の方が2名乗船しており、丁寧な説明と親切な対応をしていただき、とても楽しい時間を過ごすことが出来ました。ランチもおいしかったです。帰港途中でイルカにも遭遇!イルカがボートを追いかけてきて、遊びながら泳いでいる様で、とてもかわいかったです。機会があれば、是非、また参加したいツアーです。
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| Attended as: | Families |
| Posted on: | 2013/08/18 |
Reviewed by: りんりん
The weather was really nice, and overall it was amazing. The scenery and the color of the sea were truly beautiful, and I wanted to fly again. It felt natural and wasn't scary at all, both during takeoff and landing. The crew was friendly and had a great vibe, making it a lot of fun!!
天気がとても良く、とにかく最高でした。景色も海の色も本当にきれいで、また飛びたいと思いました。飛ぶ時も降りるときも自然で怖くありませんでした。船の方も親切でノリもよく、楽しかったです!!
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| Packages: | 高さ45メートル |
| Attended as: | Friends |
| Posted on: | 2013/08/17 |
| Activity Date: | 2013/07/27 |
Reviewed by: りんりん
Interacting with the dolphins was so much fun. Their adorable swimming and the way they swam while being held was incredibly soothing. However, I accidentally ended up in an English explanation session, which was a bit disappointing because I couldn't understand much. But I still enjoyed it on the vibe!!
イルカとのふれあい、とても楽しかったです。イルカの可愛い泳ぎやつかまって泳ぐことで、すご~く癒されました。ただ、何故か英語での説明の会に入ってしまい、あまり、意味が通じなかったのが残念でした。でも、ノリで楽しんでしまいました!!
| Rating: | |
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| Packages: | イルカと泳ぐ!ドルフィン・アドベンチャー |
| Attended as: | Friends |
| Posted on: | 2013/08/17 |
| Activity Date: | 2013/07/27 |
Reviewed by: kinako
On this day, there were many participants, and three boats set out. After the boats departed, we first went to see sea turtles in the offshore waters, and if we were lucky, we might encounter manta rays. After that, we headed to the sandbar, but since I didn't plan to go snorkeling and just wanted to walk on the sandbar, I didn't bring my swimsuit, so I got wet up to my thighs during the 10 to 20 meters to the sandbar. It dries quickly, so it might not be necessary, but it's better to bring a swimsuit. After arriving at the sandbar, those who want to snorkel will do so in the outer sea, but it's also fine to stay on the sandbar. The morning tour is short, so even if you walk on the sandbar for a little while, it goes by quickly, and I recommend that. The scenery was amazing.
この日は参加者が多く船が3船でていました。 船が出発して、沖合の海でウミガメをまず見に行きますが、運が良ければマンタと出会えるそうです。その後、サンドバーに向かいますが、シュノーケリングをするつもりもなく、ただサンドバーを歩きたかったので水着は持って行きませんでしたのでサンドバーまでの10~20mの距離は股下まで濡れました。すぐ乾くので無くてもいいかも知れませんが、水着は持っていったほうがいいですね、サンドバーに到着後、シュノーケリングをする人はサンドバーの外側の海でやりますが、サンドバーに残っていてもOKです 午前のツアーは短いのでサンドバーを時間ない歩いてもアッと言うまなので私はそちらをお勧めします。 景色は最高でした。
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| Attended as: | Couples |
| Posted on: | 2013/08/17 |
Reviewed by: 紅麻K
I had an 11-hour transit time in Honolulu, so I made a reservation in advance to move around. The sky and sea were beautiful, and I had a great time. In Japan, we don't have such outdoor experiences, so it was nice.
ホノルルのトランジット時間が11時間あったので、あらかじめ予約して移動しました。空と海がきれいで、楽しかったです。日本では、こうした外のりはないので、良かったです。
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2013/08/17 |
| Activity Date: | 2013/08/06 |
Reviewed by: KOHANA
It was my second parasailing experience, and it was just as great as before!!! However, last time they burned the photos onto a CD and sold them, but this time it was a rental format where I had to copy the data myself, which was disappointing... But I took a ton of pictures with my own digital camera!!! The view from the sky was amazing!!
2回目のパラセイリング体験でしたが、やはりとてもよかった!!!
ただ、前回は撮ってくれた写真のデータをCDに焼いて売ってくれましたが
今回は、データをレンタルで自分でコピーして下さい形式で残念でした。。。
でも自分のデジカメで撮りまくったので!!!
空中からの眺め、最高でした!!
| Rating: | |
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| Packages: | 高さ90メートル |
| Attended as: | Friends |
| Posted on: | 2013/08/16 |
| Activity Date: | 2013/07/17 |
Reviewed by: Georgia Family
We actually are a family with kids in their 20s but no option for that. We had a wonderful time. the weather was perfect and the water conditions were pretty clear. The turtles were magnificent but there was other wildlife as well--Spinner dolphins, Flying fish, etc. The cruise after the snorkeling was equally as fun. Our captain also had a great choice of music playing. The time went so fast--took the morning cruise which still left us the rest of the day for the beach. Would recommend this to anyone. My only precaution--if you have a anyone in your party with issues of climbing or would not be comfortable walking or sitting on the net of the catamaran you may not enjoy this. We loved it!
| Rating: | |
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| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families |
| Posted on: | 2013/08/15 |
| Activity Date: | 2013/07/12 |
Reviewed by: 8an
Recently, my mother, younger brother, and I (in our 20s) participated in this activity.
It was great to see the views of Waikiki while sailing. However, when we arrived at the snorkeling spot, the water was quite deep, and my mother and I felt very scared as soon as we entered the water. We ended up getting back on the boat in less than a minute. My brother, who has diving experience, enjoyed it until the end.
I thought I was prepared based on the experiences I read about, but I was surprised that the snorkeling was in a very deep area rather than a shallow one, and I questioned whether it was appropriate to only have a floatation device at that depth. There was no practice with life jackets or snorkeling, so it might be difficult for those who are trying it for the first time and are not familiar with the sensation. As a snorkeling beginner, I regretted not choosing a safer tour since it was a special trip. I also regret that I caused my mother to feel fear.
If you want to participate but are not confident in your swimming skills, I think you should consider this carefully. The ocean was very beautiful, so it might be a good option for those who just want to enjoy sailing.
先日、母・弟・私(20代)の3人で参加しました。
セーリングでワイキキの景色を見れるのはとても良かったです。
ですが、シュノーケルの場所まで到着した際はかなり水深があり 母と私は海に入った瞬間とても怖くなりました。。(1分も経たずに船へ上がってしまいました><)弟はダイビング経験がある為 最後まで楽しんでいましたが。
体験談を参考に参加したつもりでしたが、浅瀬の方ではなくかなり深い場所でのシュノーケルだったことやあの深さで浮き棒しかないのはどうかと思いました。。ライフジャケット、シュノーケルの練習等は無しでいきなり始まりますので 初めてで感覚が掴めない方には難しいかもしれません。シュノーケル初心者だからこそ、せっかくの旅行ですので、安全なツアーに参加すればよかったと思いました。母にも恐怖心を与えてしまったのも後悔です。。
もし泳ぎに自信がないけど参加したい、という方は考慮したほうが良いと思います。海はとってもきれいだったので、セーリングだけたのしみたい方にはいいかもしれません。
| Rating: | |
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| Packages: | おすすめプラン |
| Attended as: | Families |
| Posted on: | 2013/08/15 |
| Activity Date: | 2013/08/12 |
Reviewed by: プリンセスレイヤ
I took the 1 hour and 30 minute canyon course, and once again, I was able to fully experience the great outdoors. This was my third time, and it was still interesting and fun! Also, I was able to ride the same horse as last year! I think even beginners can enjoy it. As a child myself, I understand that at the beginning, the owner gives a reassuring lesson on how to ride in simple Japanese. Additionally, there are staff members in front and behind you while riding! Just be prepared for muscle soreness the next day since the riding time is long! Mahalo!
わたしは渓谷1時間30分コースだったのですが やはり二回目大自然を 体いっぱいに体験することができました
わたしはこれで3回目なのですがやはりおもしろく たのしかったです!
また わたしは去年と同じ馬に乗れました!!
初心者の方でも楽しくできると思います
私も子供なのでわかるのですが初めにオーナーの方がかたことな日本語で乗り方を
レクチャーしてくれるのでとても安心できます!
それに乗馬しているときは前と後ろに係りの人がいてくれます!
ただ乗馬の時間が長いので次の日筋肉痛になるので覚悟してください!
それではマハロ~~~~
| Rating: | |
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| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2013/08/14 |
| Activity Date: | 2013/08/13 |
Reviewed by: プリンセスレイヤ
I took the 1 hour and 30-minute canyon course, and once again, I was able to fully experience the great outdoors. This was my third time, and it was still interesting and fun! Also, I was able to ride the same horse as last year! I think beginners can enjoy it too. As a child, I understand that the owner gives a brief lesson on how to ride in simple Japanese, which is very reassuring! Additionally, there are staff members in front and behind you while riding! Just be prepared for muscle soreness the next day since the riding time is long! Well then, mahalo!
わたしは渓谷1時間30分コースだったのですが やはり二回目大自然を 体いっぱいに体験することができました
わたしはこれで3回目なのですがやはりおもしろく たのしかったです!
また わたしは去年と同じ馬に乗れました!!
初心者の方でも楽しくできると思います
私も子供なのでわかるのですが初めにオーナーの方がかたことな日本語で乗り方を
レクチャーしてくれるのでとても安心できます!
それに乗馬しているときは前と後ろに係りの人がいてくれます!
ただ乗馬の時間が長いので次の日筋肉痛になるので覚悟してください!
それではマハロ~~~~
| Rating: | |
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| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2013/08/14 |
| Activity Date: | 2013/08/13 |
Reviewed by: R. Wannomae
Your Cruise was the highlight of our trip. We had Nao as our waiter and he was great. He was so accommodating and everyone had such a great time. We were in and out of the dinning area taking pictures of the Sunset and later the Friday night fireworks. We had a great time, but in all the nights excitement we forgot one of our camera cases on board. The next day we received a call and asked if we had lost our camera case. We were already on the Big Island and could not physically get the case. Leslie told us not to worry, that she would have it sent to our place in Los Angeles. When I asked her if she needed my Credit Card to pay for the shipping, she said they would be glad to send it to us. Born and raised in Oahu, this made me proud of the Ohana and spirit of Aloha that was shared with us. We will never forget the feeling of Ohana and look forward to Sailing with you when we visit again. Oh, and the food was wonderful. See you soon. Mahalo
| Rating: | |
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| Packages: | Special Christmas Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2013/08/13 |
| Activity Date: | 2013/08/02 |
Reviewed by: shio
The day I participated was cloudy, with occasional rain, making it a bit chilly to enter the sea. I went to the meeting place, but there were no signs and no one who looked like they were part of the group... I felt anxious. Eventually, some people who seemed to be participants began to gather, and after some time, a person holding a sign arrived. I felt relieved... The guide spoke in English, so it might be difficult for those who are completely new to snorkeling. However, if you watch the movements of the people around you, you'll be fine. The sea turtles and fish were very beautiful! For those who are not good with the cold, it would be better on a hot day, but the wind from sailing after getting out of the sea can be chilly. I think it's a good idea to prepare long sleeves or a hoodie. If you are prone to seasickness or cannot swim, it might be better to avoid this activity.
参加した日は曇り空で、時々雨も降り、海に入るには少し肌寒い日でした。集合場所に行ったものの、看板もなく、それらしい人もいない…不安。そのうち参加者らしい人たちが集まり始め、その人たちと一緒にいると、時間を過ぎてから看板を持った人がやってきました。ホッとした…。ガイドは英語なので、シュノーケリングが全く初めての人には分かりにくいかも。でも周りの人たちの動きを見ていれば、大丈夫です。ウミガメ、魚たち、とてもきれいでした♪寒いのが苦手な方、暑い日なら良いのですが、海から上がった後のセーリングの風は体が冷えます。長袖やパーカーを用意しておくと良いと思います。船酔いしやすい方、泳げない方は避けたほうがいいかな。
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| Packages: | おすすめプラン |
| Attended as: | Friends |
| Posted on: | 2013/08/13 |
| Activity Date: | 2013/08/10 |
Reviewed by: tommy
I had always wanted to try it at least once, and I finally made it happen in Hawaii. Unlike Japan, the power of the waves was different, and surprisingly, I was able to stand up on the board right away. I had to paddle in time with the waves, but after two or three times, my arms became too tired, and each time, the coach pushed me from behind, allowing me to stand up multiple times, which was amazing.
Lastly, when I was being taken back, the hotel was WHITE SANDS HOTEL, but we took a long detour through Ala Wai and passed by Hilton, and I was dropped off on Kuhio Street, which wasted a lot of time. I thought they would drop me off first.
If it weren't for that, I would have given it a perfect score.
一度はやってみたいと思っていましたが、やっとハワイで実現できました。日本と違って波の力が、違うの為?可なんと、一発で立つことができました。波にあわせてこがなけばいけないのですが、2、3回もすると腕が上がらなくなり、その度にコーチが後ろから押してくれ何回も立てることができ最高でした。
最後に、帰りに送ってもらう時にホテルは、WHITE SANDS HOTELでしたが、アラワイを、通りヒルトン等を通り、クヒオ通りで降ろされメチャクチャ遠回りになり、時間が無駄になりました。最初に下ろしてくれるかなと思ったのですが。
これさえなければ、満点をあげるところでした。
| Rating: | |
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| Packages: | グループレッスン |
| Attended as: | Solo Travelers |
| Posted on: | 2013/08/12 |
| Activity Date: | 2013/07/14 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
We sincerely apologize for the fact that you were unable to fully enjoy our activities. We are also very sorry to hear that it caused fear for your mother.
We do provide life jackets for rental, but it seems that many customers chose to participate without wearing them, and our guidance may not have been sufficient.
We will take your feedback into account for future improvements. Thank you for taking the time to share your thoughts after your return home.
弊社アクティビティにて十分にお楽しみいただけなかったとの事、大変申し訳ございません。お母様へも恐怖心を与えてしまったようで誠に残念でございます。
ライフジャケットの貸出はしておりましたが、ライフジャケットを着用せず体験されるお客様も多く、ご案内が十分にされていなかったようです。
お客様からのご意見は、今後の改善に活かさせていただきます。ご帰国後の貴重なお時間を割いてのご投稿ありがとうございました。