Reviewed by: リリコ
When I inquired via email whether it would be okay not to speak English at the time of booking, I was told, "Don't worry, we will provide a Japanese instruction manual in advance." However, there was no guidance in Japanese at all. Upon being picked up, I was only asked to sign a sheet that seemed to list Japanese participants (other foreign participants had a book with explanations and a consent form). As soon as we arrived at the sea, we were immediately taken onto the boat and set off without understanding what was happening.
Even after departure, the explanations were only in English, which left me completely confused... I felt anxious as I could only rely on gestures and broken phrases. Moreover, although two women participated, we were forced to have a man who came alone placed between us, resulting in an awkward atmosphere in the air. I was really glad I didn't ask for any photos.
While parasailing itself was very enjoyable, I don't think I will use this tour company again.
予約時に英語が話せなくても大丈夫かメールで問い合わせしたところ「事前に日本語の説明書を渡すので心配ない」との事でしたが、日本語の案内は一切なく、ピックアップの車で日本人だけ参加者一覧のような用紙にサインをされられたのみで(その他の外国人の参加者は説明の記入してある本と同意書が有った)海に到着後すぐに船に乗せられ訳もわからないまま出発しました。
出発後も英語での説明のみでチンプンカンプン・・・
ジェスチャーと片言のみで飛び立ったので不安でした。
しかも女性2人で参加したのに強制的に1人で来ている男性を私達の間に入れられ3人で飛ぶ形となったので上空で微妙な雰囲気でした。写真を頼まなくて本当に良かったと思いました。
パラセイリングというもの自体はとても面白かったのですが、この催行会社はもう利用しないと思います。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/16 |
Reviewed by: 匿名希望
Thank you, Ross!!!
I had an incredibly fun RUN experience.
I will definitely visit again.
ロスさん、ありがとう!!!
最高に楽しいRUNを経験させていただきました。
また必ずお伺いいたします。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/16 |
Reviewed by: 匿名希望
I am very grateful for the cheerful shuttle driver and the young crew staff, as their service was extremely satisfying. The charcoal-grilled hamburger was absolutely delicious. I also spoke with other families, and everyone was truly enjoying themselves, all saying, "I'm so glad we participated in this tour!!!" I will definitely join again next time. Thank you very much to all the staff.
送迎担当の陽気なおじさんから始まり、クル―の若いスタッフの対応まで、非常に満足のいく内容で感謝しております。
また、炭火焼のハンバーガーは最高においしかったです。
他のご家族の方達ともお話をしましたが、本当に皆さん楽しんでおられて、皆さんともに「このツアーに参加してよかった~!!!」と言っていました。
次回もまた参加させていただきます。
スタッフの皆さま、本当にありがとうございました。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/16 |
Reviewed by: Art2
Very friendly and professional staff from the van driver to the guys on the boat! Best fun and best bang for the buck!
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/16 |
Reviewed by: ぴよ
I went to Hawaii to see wild dolphins! I was so moved when I found the dolphins that I almost cried from happiness (*^_^*).
When observing the dolphins from the water, the staff guided us with instructions like "Look ahead!" and "Look to the left!" so I was able to see the dolphins clearly. Moreover, since the dolphins passed by quickly, they took us to the next spot to see them again, and we were able to see dolphins a total of four times!!
The staff were very accommodating, and we were laughing the whole time, which helped minimize seasickness. What made me happiest was seeing the staff share in the joy when we spotted the dolphins.
野生のイルカが見たくてハワイに行きました!
イルカを見つけた時は感動で涙が出るくらい嬉しかったです(*^_^*)
海の中からイルカを観察する時は、スタッフさんが「前見て~!!」「左見て~!」と指示してくださったので、しっかりとイルカが見れました☆
しかも、イルカが早く通り過ぎたのでもう一度見よう!と次のスポットまで案内してくださり、なんと、合計4回もイルカを見ることができました!!
スタッフの方の対応もよく、終始笑いっぱなしで、船酔いも少なくて済みました♪何よりもイルカが見えた時に、一緒にスタッフさんも喜んでいたのがとても見ていて嬉しくなりました。
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| Attended as: | Families |
| Posted on: | 2012/08/15 |
Reviewed by: Risa&Mio's Papa
We participated as a family of four (with a 3rd-grade daughter and a 2nd-year middle school son) because our kids love animals.
First of all, when it comes to "swimming with dolphins," the expectations can be too high, so it's better to understand it as "watching dolphins swim from underwater" to enhance satisfaction. That said, the dolphins are wild animals, and it seems even the Hawaiian staff have a tough time spotting them while cruising. When we finally found them, everyone cheered, and the kids got really excited.
After that, we jumped into the sea, but the dolphins didn't swim as close as we hoped. Some people got to see them, while others didn't. The staff's service and the cruising location were good, but there was a certain laid-back Hawaiian vibe. Since we are dealing with nature, some preparation is necessary.
1) It was a sunny day with little wind, but even adults felt the cold in the open ocean. We dressed the kids in wet material rash guards and tops, but they didn't keep warm enough, and we had to escape to the boat midway. You can rent wetsuits on board for $5, so please don’t hesitate to get one for your child. This way, they can stay in the water comfortably and enjoy it slowly. The snorkeling with the sea turtle teacher is also not in the reef, so the same applies.
2) Since snorkeling is in the open ocean and not in the reef, there are risks with depth and waves. This can be a panic factor for children, so it’s better to have them experience at least basic snorkeling in calmer waters first.
3) Depending on the situation, you might get splashed by waves on the deck during the cruise. You can store your belongings under the bench, but since there are no doors, put towels and changes of clothes in plastic bags. If the bags get blown away and drift in the waves, sea turtles might mistake them for jellyfish. Please handle them with care.
4) The harbor only has a restroom, so you will change there. It’s spacious by American standards, but still limited. In our family, we changed from rash guards to T-shirts and put on hoodies while keeping our swimsuits on the bus. Since we were all Japanese, the air conditioning wasn't too strong, but please consider warmth for the return trip (and make sure to use the restroom).
*Based on the above comments, I rated the interest and fun as ☆☆. However, I believe satisfaction would increase with prior understanding and preparation. This tour is mainly for watching from the boat.
家族4人(娘小3&中2)、子どもが動物好きなので参加しました。
まずは「イルカと泳ぐ」というと期待値が高過ぎるので、「イルカが泳ぐ姿を水中から眺める」と理解するほうが満足度が得られます。
とはいえ相手は野生のイルカ。クルージングしながら探すのはハワイアンのスタッフでも大変なようです。やっと見つけた際には一同歓声が上がり、子ども達も盛り上がりました。
その後にドボン!ドボン!と海に入るのですが、イルカは思うように近くを回遊しません。見られた人、見られなかった人、それぞれです。
スタッフのサービス精神やクルージングのロケーションはよいのですが、なんというかハワイ流のアバウトさを感じました。特に相手は自然の海なので事前準備は必要です。
その1)晴天で風もあまりないクルーズでしたが、外洋の水中では大人でも冷たさを感じました。子どもにはウエット素材のラッシュガード&タッパーを着せてましたが、体側の保温効果がなく途中で船上エスケイプしました。
乗船後に借りられますので、$5を惜しまずお子さまにウエットスーツを着せてあげてください。水中でストレスなく滞在でき、ゆっくり楽しめると思います。ウミガメ先生のシュノーケリングもリーフ内ではないので同様です。
その2)リーフではない外洋でのシュノーケリングなので、深さ&波のリスクがあります。子どもにとってはパニック要因になりますので、最低限、海水浴程度のシュノーケリングを経験させたほうがベターです。
その3)状況によるのでしょうが、クルージング中もデッキで舳から波を被ります。手荷物はベンチ下のスペースに入れますが、扉がないのでタオルや着替えはポリ袋に入れましょう。ポリ袋が飛ばされるて波間に漂うとウミガメがクラゲと誤食してしまいます。扱いには注意してください。
その4)ハーバーにはトイレがあるだけなので、着替えはそこでします。アメリカンサイズなので広さはありますが、それなりです。わが家ではラッシュガードだけTシャツに着替えパーカーをはおり、水着のままバスに乗りました。日本人だけなので冷房はきつくありませんでしたが、帰り用の保温も考えてください。(トイレも済ませて)
※上記コメントから<興味深さ・面白さ>は☆x2にしましたが、事前に理解&準備していれば満足度は上がると思います。船上ウォッチングだけのツアー
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/15 |
Reviewed by: Amber
I was very impressed with how friendly the staff was and also the horses. Horses were very well behaved and such a joy to ride. I reccomend this ride to everyone that enjoys horses and loves the beach. Breathtaking views of the ocean and riding my horse in the sand was such a dream come true. Thankyou so much to the staff at Polo North Shore Beach.
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| Attended as: | Couples |
| Posted on: | 2012/08/14 |
Reviewed by: 匿名希望
We participated in a tour with lunch as a family. The air conditioning in the car was quite strong. We were divided into a cruiser and a smaller boat, and we were on the smaller boat. While it may not have been as stylish, it was nice to be surrounded by families with small children, creating a homely atmosphere.
We saw plenty of sea turtles, and at the sandbar, the staff helped with taking photos and even got everyone involved in beach volleyball. The snorkeling lasted about 30 to 40 minutes, and they constantly reminded us from the boat to be careful as "the coral can cut your feet."
The BBQ hamburger for lunch was exceptionally delicious, and we appreciated the prompt drink service as soon as we boarded, as well as the warm drinks after snorkeling (it was quite windy and cold that day).
While it does depend on the weather, I think it's worth going at least once.
ランチ付のツアーに家族で参加しました。
行きの車中はクーラーがかなりきいてました。
船はクルザーと小さめのボートに分かれて乗りましたが私たちは小さめの船でした。かっこよさでは劣りますが家族連ればかりで小さなお子さんたちもいてアットホームな感じでこちらで良かったと思いました。
ウミガメもたくさん見れたし、サンドバーではスタッフの方が撮影に協力してくれたりビーチバレーをして盛り上げてくれました。シュノーケリングは30~40分ほどあり「珊瑚の上は足が切れるので気をつけてくださ~い」と常に船上から声かけしてくれてました。
ランチのBBQハンバーガーは絶妙に美味しく乗船してすぐにドリンクのサービスやシュノーケリング後の温かいドリンク(この日は風が強く寒かった)の心遣いも嬉しかったです。
お天気に左右されますが1度は行ってみても良いと思います。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/14 |
Reviewed by: 匿名希望
I read in another review that someone got sick at the summit, and I completely understand how they felt. Even with motion sickness medication, it was quite tough. The foreigner I was with seemed fine.
If you can, having a pick-up service would be easier. It was quite a walk from Ala Moana Center, and there are many similar shops, so we ended up being a bit late.
By the way, both my friend and I are slim, so it was a bit dangerous, and we rode with the foreigner, making it three of us. Joining with a group of friends could be fun.
他のかたのレビューで頂上で吐いたと読みましたが、気持ちがよくわかりました。酔い止め飲んでもかなり辛かったー。一緒になった外国人さんは平気そうでした。
写真は日本人の方が一緒になれば取り合いっこでもいいような出来かもしれません。レンズ覗いて撮ってないから笑。
できれば送迎付きの方が楽です。アラモアナセンターから歩いたら結構とおくて、しかもいくつも似たようなお店があるから、少し遅れちゃいました。
ちなみに、私も彼も細いので、危ないからと、外国人さんと3人乗りしました。3人組のお友達なんかの参加は楽しいかも。
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| Attended as: | Couples |
| Posted on: | 2012/08/13 |
Reviewed by: ゆりぶー
Initially, we had signed up for a different tour, but we changed to this one at my husband's request to try kayaking. Since this was our first time on this type of tour, I can't make comparisons, but in the end, we were extremely satisfied!
We were part of the early morning group, so I started with worries about whether I could wake up and if I would be physically okay for snorkeling after ten years (I used to love it when I was younger). However, there was a morning call, and once we participated, everything turned out fine! We had three chances to encounter wild dolphins, and during one of those, we got really close. Unfortunately, we could only see sea turtles from the boat, but some people were able to swim right next to them.
The staff were all cheerful and kind, and they were very supportive of the children who couldn't get in the water. My child was thrilled to feed tropical fish and to see dolphins and sea turtles from the boat. They said they want to swim with them next time, so they plan to practice swimming and join again. When we go to Hawaii next time, we definitely want to "enroll" in this experience!
*If you have your own snorkeling set, I recommend bringing it. It's easier to adjust the size. Larger fins are also better. The rental gear is small, so it can be difficult for those who lack strength to move forward.
*If you're not confident in your swimming, make sure to communicate that and swim close to the lead staff. That way, you're more likely to see dolphins.
*Please avoid splashing around in the water! I wish there had been a more thorough briefing about this on the boat.
Next time, I definitely want to get close to the turtles!
最初は違うツアーに申し込んでいたのですが、カヤックが
やってみたいという夫のリクエストでこちらへ変更。
この手のツアーは初めてなので比較はできませんが、結果的に大大満足でよかったです!
早朝グループだったので、起きられるのかどうかという不安から始まり、10年ぶりのシュノーケリングが体力的に大丈夫なのかなど心配事ばかりでした。(若いころは好きでよくやってたんですけどね)
でも、朝はモーニングコールもありますし、いざ参加しちゃえばなんとかなります、なりました!
野生のイルカとエンカウントのチャンスは3回あり、そのうちの1回ですぐ近くまで行けました。あいにく海亀は船上から見るだけでしたが、すぐそばに行って泳げた方もいました。
スタッフは皆さん明るく優しく、海に入れなかった子どもへのフォローも温かでした。子どもは熱帯魚にパンをあげられたこと、舟の上からイルカと海亀に会えたことがとても嬉しかったそうです。今度は海の中で一緒に泳ぎたい、だから泳ぎを頑張って、また参加したいとのことです。
次にハワイに行くときは、ぜひ『学士入学』したいです。
※もしもご自分のシュノーケルセットを持っているなら、それを持っていくことをオススメします。サイズ調整とかやっぱり楽なので。フィンも大きいほうがいいです。レンタルギアは小型なので、力のない方は進みにくいです。
※泳ぎに自信がない方は、ちゃんとアピールして先頭スタッフの近くで泳ぎましょう。そのほうがイルカに会いやすいです。
※バチャバチャと水面をたたいて泳ぐのは絶対やめて~~!!お願い!!! このことは、船上でもっとしっかりレクチャーをしておいていただけたらありがたかったな。
次は絶対亀さんの近くに行きたいです。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/13 |
Reviewed by: George
Didn't know what to expect, but knew what we wanted to see......SHARKS!!!!
And we saw at least 15 swimming around us. For those who didn't get in the water (like my wife), the guys running the boat did what they could to get the sharks to the top so they could see them, too. Nice that they thought not to leave those folks out of the adventure.
But the big thrill is being in the cage with all of those sharks all around you. We got terrific pictures with just the sharks and with us in the foreground and them in the back.
Great trip. We recommend it. P.S. take the early trips as the afternoons can get rough on the ocean.
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/13 |
Reviewed by: なおぴーtb
I participated in a tour that included lunch. I was able to enjoy beautiful views of the sandbar, turtle watching, and snorkeling. During snorkeling, I saw many fish, and my son was thrilled to encounter a turtle. The lunch consisted of freshly grilled hamburgers, which I found delicious. The staff was friendly, and we had a great time.
ランチ付きのツアーに参加しました。
美しいサンドバーの風景やウミガメウオッチング、シュノーケリングなどを満喫できました。シュノーケリングの際は魚もたくさん見ることが出来、息子はウミガメにも出会えたと喜んでおりました。ランチは焼きたてのハンバーガーで香ばしく、私的にはおいしかったです。スタッフも気さくで大変楽しい時を過ごすことが出来ました。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/12 |
Reviewed by: だいすけ
We participated in an activity that could be enjoyed by three generations, including my parents and children, totaling eight people. We joined the first Japanese-guided tour of the day. Although our guide was not Japanese, they entertained us with fluent language skills. We were lucky enough to see sea turtles swimming, which was wonderful. My 65-year-old grandfather was also very excited to see the turtles. Since we had to move by boat before and after boarding the submarine, it's essential to bring motion sickness medication. Don't worry, there are etiquette bags available in case you feel unwell on the submarine.
3世代で楽しめるアクティビティはないかと、両親、子供を含め8人で参加しました。
朝一番の日本語ガイドのツアーに参加。
ガイドさんは日本人ではないのですが、流暢な言葉使いで楽しませてくれます。私たちはラッキーなことに海ガメが泳いでいるところをみることが出来て良かったです。
65歳のおじいちゃんもカメの泳ぐ姿を見て大興奮でした。
潜水艦に乗り込む前後は船で移動となるので、酔い止めの薬は必携。万一潜水艦で気分が悪くなってもエチケット袋はあるのでご安心を。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/12 |
Reviewed by: Mr. Anonymous
Positives of this tour are it's location right outside the Outrigger Reef, the water was warm and saw quite a few turtles dolphins and fish, and overall good value for money.
The staff were just ok, nothing special. No commentary on anything except a few minutes on the rules and how to snorkel. The big negative for us was how uncomfortable the ride was on the catamaran for almost the entire time on the boat. We wanted to sit on the bench seats provided, but was told we would have to all sit on or around the netting area to help balance the boat. For my wife and I this became extremely uncomfortable after a short while, with no cushions or anything like that provided to make it somewhat comfortable. It ruined the cruise for us. Next time we will book a tour on a bigger boat that provides seating for it's guests.
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| Attended as: | Couples |
| Posted on: | 2012/08/12 |
Reviewed by: kiemam
I participated at my son's request. I was worried about seasickness, but it was not a problem at all. There weren't many fish to see, but the kids were surprised to see the sunken airplane. It can be a bit cold inside the ship, so it might be a good idea to bring a jacket. Also, when getting on and off the submarine, you need to use a ladder for a few meters. It might be better to avoid wearing a mini skirt or a maxi skirt.
息子の希望で参加しました。船酔いが心配でしたが全く問題ありませんでした。見られる魚はそれ程多くはありませんでしたが、子供たちは沈んだ飛行機などを見てビックリしてました。艦内は少し寒いので上着を持って行った方がいいかも。あと、せんすいかに乗り込む時と出る時に数メートルはしごを使います。ミニスカートもしくはマキシ丈スカートはやめた方がいいかな。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/11 |
Reviewed by: Bob in PA
We had a beautiful afternoon for our parasailing adventure. The bus picked up right on time at the location specified. There were three of us in our party plus another mom and her son. Two crew members for a total of 7 on board the boat. The crew of 2 were very friendly and made us all feel at ease. Waters were pretty smooth considering our adventure started at 3pm.
The guys did have trouble deploying the parasail as the cords kept on tangling as they delpoyed it. Sort of made us feel a little uneasy, but you could tell the crew had experianced this issue before as it was quite windy and they did not get flustered at all. We all joked a little about the situation which made the time go by pretty quick. After the 3rd attempt, we were good to go. The views were wonderful and my wife and daughter and I all enjoyed our rides, one tandem and one single. After reading other reviews on this site about having pictures taken by the crew and then the card sold to the customers (which we were co
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/10 |
Reviewed by: namisan
This is my second time on the Body Glove snorkeling tour this year. Last year was so great that I decided to repeat it. This year, my 7-year-old and 5-year-old kids were extremely satisfied. They enjoyed not only snorkeling but also the slide and jumping in. The parents enjoyed a BBQ on the boat, and we definitely ate too much. We got to see dolphins both on the way to and from the snorkeling point, which was just amazing! It was really wonderful. We'll be going again next year.
Body Glove のシュノーケルツアーは今年で2回目。
去年、とても良かったのでリピートしました。
今年も、7歳と5歳の子供達、大大大大満足。
シュノーケルはもちろん、スライダーや飛び込みを楽しんでいました。
両親は船上BBQを楽しんでいました。
食べすぎ注意なくらい。
イルカにはシュノーケルポイントへの行きも帰りも会えて、もう最高!
ほんとによかったです。
来年も行きます。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/09 |
Reviewed by: りゅうりん
We had booked a shuttle service, but there was a little mishap... Our family of four was left behind... We contacted the hotel staff, and in the end, we took a taxi to the location. The taxi fare was supposed to be covered by the company, but since it was discussed over the phone, I wasn't entirely sure about it, so I paid upfront. Later, when I followed up through this service, I found that the amount was properly refunded to my credit card. I truly realized that this is a trustworthy company.
As for the activities, we signed up for them with our two children, aged 4 and 1. My 4-year-old son signed up for an activity to swim with dolphins and rays, but it seemed a bit too early for him, and he cried a little... However, both my son and my 1-year-old daughter were thrilled to interact with the dolphins, and they even got to shake hands and kiss them, which was a bit surprising! We also got some commemorative photos taken, and we were very satisfied. My 4-year-old son keeps saying, "The dolphins were so cute. It was so much fun," even after returning home.
Both the kids and adults had a great time and felt truly rejuvenated; it was a wonderful trip. I definitely want to participate again next year. Thank you very much!
送迎付きを申し込んでいたのですがちょっとしたハプニングが・・・。私たち家族4人が置いていかれてしまい・・・。ホテルの人に連絡をとっていただき結局はタクシーで現地に向かいました。タクシー代は会社側が支払っていただけることになっていましたが、電話での話だったのでいまいち信用はしていなかったのですがとりあえず立て替えということで支払いをしました。後日こちらを通して連絡したところきちんとクレジットカードに送金されていました。信頼おける会社だと改めて実感しました。
アクティビティの内容ですが4歳1歳の子供と四人で申し込みました。4歳息子はイルカに加えエイと泳ぐアクティビティも申し込みましたが4歳にはまだ早すぎたようで少し泣いていました・・・。
が、イルカは4歳息子はもちろん1歳娘も大喜びで、ちょっとびっくりながらもイルカと握手&キスを!
記念の写真も撮ってもらい大満足でした。
4歳息子は帰国後も「イルカさん可愛かったねぇ。たのしかったねぇ」の連続です。
子供はもちろん大人も楽しくすごく癒され本当にいい旅になりました。来年も是非参加したいとおもいます。ありがとうございました。
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2012/08/08 |
Reviewed by: Dotsy
Had alot of fun exploring the Kualoa Ranch. First day it rained and 5 minutes into the ride - we cancelled, however, they accomodated us with another day. The second try, it was also raining in the morning, they supplied us with rain coats and we were on our way. It stopped raining and we had a beautiful ride. Our guide was very informative and alot of fun. The land is amazing and beautiful and the horses wonderful. The scenery was absolutely fabulous and I would recommend this Hawaiin adventure as part of your trip.
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2012/08/08 |
Reviewed by: 匿名希望
The sandbar that forms in the ocean was indeed beautiful. When the boat arrived at the sandbar, we first had a photo session, and the staff were very cooperative in taking pictures. This lasted about 20 minutes.
After that, we went snorkeling, but this time was less than five minutes. My child's mask didn't fit well, and I was a bit late to start, so we ended up finishing in just 2-3 minutes! This was far too short. I've done a lot of snorkeling before, but I've never experienced such a brief session.
To make matters worse, on the way back, the staff jokingly mentioned that tips would be appreciated. From my perspective, I thought we had already paid for the experience, including tips.
One reason for the short snorkeling time might be the delay with the pickup vehicle. In fact, the pickup car didn't arrive until about 15 minutes after the scheduled time. I wondered if someone was running late. Just as I was thinking of calling, the car arrived, but no one was inside. It seemed like it was just delayed. After about five minutes of riding, we were made to switch to another bus, which was eerily quiet. As I walked down the aisle to find an open seat at the back, someone said, "How long are you going to make us wait?!"
We had been waiting for 10 minutes before the scheduled time, yet it felt like we were the ones who were late. Now that I think about it, the bus was parked far away when we switched, which seemed like an attempt to hide the fact that they were late.
The ocean was mystical and beautiful, but honestly, I cannot recommend this experience. I'm sorry.
海の中にできる島サンドバー。確かに美しかったです。
ボートがサンドバーに到着すると、まず撮影タイム。スタッフの方も撮影に協力してくれます。そんな時間が20分ほど。
そしてそのあとシュノーケル。この時間なんと5分足らず。
子供のマスクがうまく調節できず、ちょっと出遅れた私は、2~3分で終了!!これはあまりにもひどすぎました。今までシュノーケルを散々してきましたが、こんな短時間は初めてです。
おまけに帰りは、スタッフが冗談ぽくではありますが、チップをいただければなんて。こちらから言わせれば、チップも込みで参加費払ってるんではっと思いました。
なんでこんなにシュノーケルが短いのか、原因の一つは送迎の車のせいかも??
実はお迎えの車、集合時間15分ぐらいすぎてもお迎えの車が来なかったんです。どこかで遅刻した人がいるのかな~。電話しようかな~とその時、車が来たのですが誰も乗っておらず。ただ単に遅れたたけのようです。5分ほど乗ったあと、別のバスに乗り換えさせられたのですが、そのなかはシーンとしており、一番後ろの開いている席に行こうとバスの通路を歩いていたら、「いつまでまたせんだよ」と言われ!!!
私たちは、集合時間の10分前から待っていたのに私たちが遅刻した雰囲気。そういえば乗り換える時も、バスから離れたところに止め。今考えると遅刻したのを隠すため?と思うような行動でした。
海は神秘的で美しかったですが、正直お勧めできません。
ごめんなさい。
Thank you for your patronage.
We sincerely apologize for the lack of communication that may have prevented you from fully enjoying the tour.
1. Regarding the delay of the shuttle van
We apologize for the long wait due to traffic congestion on the day of your tour. We appreciate your understanding that delays in the arrival of the shuttle can occur due to traffic.
2. Transfer to the shuttle bus
In cases where there are many participants in the tour, we arrange for a large bus for transportation. However, for guests staying at hotels that cannot accommodate large buses, we will pick you up separately in a van and ask you to transfer to the large bus at a major hotel in the Waikiki area.
3. Snorkeling time at the sandbar
The stay time at the sandbar is set at "30 to 40 minutes," and it was possible to spend all or most of that time snorkeling. We sincerely apologize for the insufficient prior explanation to our guests. We will ensure thorough pre-departure instructions on the boat in the future.
4. Regarding tips
If tips are not listed under "what's included" on the tour page or voucher, please note that tips are not included in the tour price. We kindly ask that you pay approximately 10-15% based on your satisfaction at the location.
We appreciate your valuable feedback and will use it to improve our services in the future. We look forward to welcoming you again.
Alan1.net
この度は、ご利用ありがとうございました。
お客様へのコミュニケーション不足に伴い、お客様にツアーをお楽しみいただけなかったこと、心よりお詫び申し上げます。
1. 送迎バンの遅れについて
当日は車の渋滞により、長らくお待たせしてしまい、申し訳ございませんでした。
交通渋滞により送迎車の到着が遅れてしまうことがございますこと、ご理解
いただけますと幸いです。
2.送迎バスへの乗り換え
ツアー参加者が多い場合、大型バスにて送迎を手配しますが、大型バスが進入
出来ないホテルにご宿泊のお客様は、別途バンでお迎えし、ワイキキ地区内
主要ホテルで大型バスへの合流をお願いしております。
3.サンドバー上でのシュノーケリングの時間について
サンドバーのご滞在時間は「30~40分」設けており、その全て、もしくは大部分を
シュノーケリングに費やしていただくことも可能でしたが、お客様への事前説明が
足りず、大変申し訳ございませんでした。今後はボート上での事前説明を徹底
いたします。
4.チップについて
ツアーぺージやバウチャーに記載されている「含まれるもの」にチップの記載が
無い場合は、ツアー料金にチップは含まれておりません。現地にてご満足度に
合わせ10~15%程度をお支払いください。
お客様からの貴重なご意見として受け止め、今後のサービスの改善に役立たせて
いただきます。またのお越しをお待ちい たしております。
Alan1.net
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2012/08/07 |
Reviewed by: chii
I was thrilled to encounter a rare dolphin that can only be found here. It's embarrassing in Japan, but I can do it overseas. The sensation of that dolphin is worth experiencing.
ここにしかいない、珍しいイルカに遭遇でき感激しました。日本では恥ずかしいけど海外ならできますね。
あのイルカの感触は体感の価値ありです
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2012/08/06 |
Reviewed by: アメリカンヒロ
There is a novelty in being able to ride a submarine. However, it feels more like peering into an aquarium tank. I was happy to see two sea turtles, but at Okinawa's Churaumi Aquarium, you can see sea turtles up close.
In conclusion, if you want to see marine life, you should go to an aquarium. Only those who want to experience riding a submarine should participate in this tour. Otherwise, I think marine life enthusiasts will be disappointed.
潜水艦に乗れるという物珍しさはあります。しかし、感覚としては水族館の水槽を覗いているといった感じです。海亀を2匹も見れたのは嬉しかったですが、沖縄の美ら海水族館の方がもっと間近に海亀を見れます。
結論としては、海の生き物を見たければ水族館に行きましょう。一度潜水艦に乗ってみたい人だけがこのツアーに参加しましょう。でないと、海の生き物好きはガッカリすると思います。
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2012/08/05 |
Reviewed by: 匿名希望
I went on a trip to Hawaii from July 12 to July 17. One of the main events was participating in a snorkeling tour with dolphins. The pickup was at 5:50 AM, which was tough, but I was very satisfied as I got to see a pod of dolphins. While they weren't right in front of me, I was still quite pleased. The hula experience was also enjoyable and satisfying.
7/12~7/17の期間でハワイ旅行へ行ってきました。その中のメインイベントとしてイルカとシュノーケリングのツアーに参加しました。
ピックアップが5:50と早朝だったので大変でしたが、イルカの群れはバッチシ見れて大変満足でした。
目の前にイルカが!というほどではありませんでしたが、十分満足できました。
フラ体験も楽しく満足でした。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2012/08/04 |
Reviewed by: D. McElhose
This was definately one of the best activities on our vacation. Our kids had a blast. My wife and I went along just to watch and had a lot of fun also. We were so glad that we had them take pictures for us as they turned out great. From our shuttle driver, to the office personnel, to the boat crew, everybody was wonderful. Highly recommend it!
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2012/07/31 |
Reviewed by: bill.cole@dragonplasticsi
The sub was great, the staff were great. Bookings.com suck. They reserved us on a Japanese only tour. We could have changed but it would have been the next day. Took the verbal portion away. we had headphones that would explain it in english but not so good with the main staff speaking to the group in Japanese. I have a 5 and 8 year old so it made it more difficult for them. Make sure you confirm what the booked you for !!
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2012/07/31 |
Reviewed by: Shannon
My family and I had a wonderful time. The entire night we were laughing and enjoying the show. The view is beautiful and the staff was great. I would definitely recommend this to people looking for a Luau.
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2012/07/31 |
Reviewed by: 匿名希望
I participated in Dolphin Adventure with my two daughters, while my wife observed. Upon arrival, a Japanese staff member explained the overall flow of the experience. The instructors for the program were all foreigners and did not speak Japanese, but since the Japanese staff provided a thorough explanation beforehand, there were no issues. As long as you understand some basic words, you'll be fine.
Both my daughter and I were very satisfied with the experience, which is something you can't do in Japan. The photos of my daughters turned out with the best smiles. However, the distance while swimming with the dolphins was about 3 to 4 meters, and it only lasted a few seconds. The cost performance is questionable.
Also, observers can participate in the activities and take photos, but they can't get too close. Lunch is also affordable, costing around $10 per person.
ドルフィン・アドベンチャーに参加してきました。
娘2人と私が参加、嫁さんは見学です。
着いてからは日本人?のスタッフが全体の流れを説明してくれました、体験プログラムでのインストラクターは外人のみで日本語はNGでしたが先に日本人スタッフがしっかりと説明してくれていたので問題なしです、簡単な単語が分かれば何とかなります。
日本では体験出来ないような内容に娘も私も大満足。
出来上がった写真の娘たちは最高の笑顔です。
でもイルカと一緒に泳ぐ距離は3~4m位、数秒で終りでした。
コストパフォーマンスは???
あと、見学者も一緒に行動出来るし、写真もとれますよ。でも近くまでは行けないけどね。
お昼ごはんは1人$10もあればOKです。
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2012/07/30 |
Reviewed by: ゴー
I had a great time interacting with the dolphins! Since even small children can participate, it's a fun experience for the whole family.
イルカとふれあえてとても楽しかった!
小さな子供も参加できるので家族で楽しむことができます。
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2012/07/30 |
Reviewed by: Mr. Anonymous
The staff is very kind and fun.
very unique & exciting activity
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2012/07/30 |
Reviewed by: Connie Colton
The experience was amazing. The only complaint I have was that we were staying at the Mariot Waikiki and the van driver went to the Waikiki resort to pick us up. We could not find the driver or him us. When I talked with staff trying to locate himshe was rude and said if we did not find the driver in 2 mins he would leave us and there would be no refund.
We ended up finding him in about 10 mins. with the help of valet parkers from out hotel. He did not leave us Thank goodness. The van driver knew we were lost and waited. He was very nice. The staff on the boat were amazing. My 73 year old mother even parasailed and they acommadated her needs. : ) We were there on a make a wish trip, they allowed my 12 year old son who fought cancer last year to go up twice and to drive the boat. They were just amazing!
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2012/07/29 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for using Alan1.net.
Regarding the Japanese instruction manual, I sincerely apologize for the incorrect prior notice that caused you to feel uneasy.
As for the reason why, despite having two participants, you ended up flying with three people, it was due to strong winds and unstable atmospheric conditions on the day of the event. With two women, it would have been difficult to maintain balance and could have posed a danger, so we made this adjustment for safety reasons. I apologize for the lack of explanation and for your participation under these circumstances. However, we prioritize your safety, and I hope you can understand that such situations may occur.
Thank you for taking the time to share your valuable experience after returning home. We aim to create better tours in collaboration with the operating company, so we would appreciate your consideration for future use.
Alan1.net
この度はAlan1.netをご利用いただき、誠にありがとうございました。
日本語の説明書の件ですが、事前の案内が誤っており、ご不安な気持ちにさせて申し訳ございませんでした。
また2名参加なのに他の方を加えて3名で飛ぶこととなった理由としては、当日は風が強く上空の大気が不安定で、女性2名様だとバランスが取りにくく危険であったため、安全上の理由により対応させていただいた次第です。
説明がないままご納得いかない形でのご参加となられた点、お詫び申し上げます。
ただしお客様の安全を第一にしておりますので、このようなことが起こり得る点はご理解
いただければ幸いです。
帰国後の貴重なお時間を割いての体験談のご投稿、ありがとうございました。
催行会社とともによりよいツアー作りを目指していきますので、今後のご利用もご検討いただければ幸いです。
Alan1.net