Reviewed by: ハワイ大好きさん
I was anxious because I couldn't speak English, but the person explaining things was able to communicate in Japanese, so I was able to understand everything without any issues. After that, we headed straight to the beach! The lesson was right in front of us on the beach! Although the lesson was in English, it was fine with gestures! They quickly taught me the tips to stand up, and I was able to ride the waves multiple times. They even took photos of me riding the waves, which became the best memories! I highly recommend it!
英語喋れなくて、不安だったんですが、説明してくれる方は、日本語OKだったので、問題なく説明終えれました。
その後、早速、海へ!
歩いてすぐ前のビーチでのレッスン!
レッスンは、英語だったんですが、見ぶり手振りでOK!
直ぐに立てるコツ教えてもらえて、何度も、波に乗れました。
波に乗ってる写真も撮ってくれていて、最高の思い出になりました!
オススメします
| Rating: | |
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| Packages: | プライベートレッスン(5歳以上) |
| Attended as: | Families |
| Posted on: | 2014/08/16 |
| Activity Date: | 2014/07/24 |
Reviewed by: korotsuma
We signed up as a family of four with our 4-year-old and 7-year-old children. At Angel's Beach, the water was shallow enough for our 4-year-old to enjoy safely. The clarity of the seawater was so remarkable that it showed clearly in our phone photos.
The BBQ hamburgers for lunch were well-seasoned, and even our picky eaters enjoyed them, happily declaring them delicious!
Snorkeling took place in quite deep water, but the kids quickly got used to their life jackets, which they were initially scared of, and ended up having a great time. We were also able to see several sea turtles, which was very satisfying.
Since our guide was Japanese, the explanations were very clear, and they provided thorough information about the ocean, which can be intimidating. This was our first time in Hawaii, and we are glad we signed up for this experience.
4歳と7歳の子供と、夫婦の4人で申し込みしました。
天使の海では、4歳の子供でも足のつく位の深さで、十分に楽しめました。
海水の綺麗さは、携帯の写真で撮ってもはっきりわかるほどです。
昼食のBBQハンバーグも、ハンバーグにしっかり味がついていて、ソースなどの好き嫌いの多い子供も、美味しい!と喜んで食べていました。
シュノーケリングは、とても深い所で行われましたが、初めてつけたライフジャケットで、初めは怯えていた子供達もすぐに慣れて、楽しむことが出来ました。
ウミガメも何匹も見ることが出来て、大満足です。
案内の方が日本人の方だったので、とても分かりやすく、怖い海のこともしっかりと説明してくれました。
初めてのハワイでしたが、申し込んで良かったです。
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2014/08/16 |
| Activity Date: | 2014/07/26 |
Reviewed by: ようこ
I took my sixth grader with me.
I've been on the Heaven's Sea tour before, but if you want to relax, I think this tour is better! My child seemed to really enjoy snorkeling ^o^
For children under kindergarten age, if they are not very comfortable in the water, snorkeling might be scary and difficult. There were some kids crying, and we also cried when we were little.
It seems that snorkeling in areas where they can't touch the bottom feels frightening.
小学6年生を連れて行きました。
天国の海ツアーにも行ったことがありますが、のんびりしたいのであれば、こちらのツアーの方が良いと思います!
子供はシュノーケリングがとても楽しかったようです^o^
幼稚園以下のお子さんだと、相当水に慣れていないとシュノーケリングは怖くて無理かもしれません。
泣いている子がいましたし、うちも小さい頃は同じように泣いていました。
足が届かないところでシュノーケリングをするのが恐怖に感じるようです。
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Families |
| Posted on: | 2014/08/15 |
| Activity Date: | 2014/08/12 |
Reviewed by: chinezo
Due to a pickup trouble from another parasailing experience, we were an hour late and participated with my 14-year-old son. He was satisfied as he was able to stand up and ride the waves early on. Since we were an hour late, I think we only had about an hour left for the lesson, but after the other participants left, it turned into almost a private lesson, and we were able to enjoy an extended time. Thank you to the Japanese staff member, Aiko? (I hope I’m not mistaken ^_^) for handling the pickup trouble. I definitely recommend this tour. As for me, I had to give up after 30 minutes due to a recurrence of back pain! (It was because of the hotel’s too soft bed! Just an excuse ^_^;) It's a shame I don't have any photos.
別のパラセーリングの体験談に投稿させていただいたピックアップのトラブルで、1時間遅れで、14歳の長男と参加。長男は、早々に立って波に乗ることができて満足そうでした。1時間遅れだったので、本当はレッスン時間あと1時間ぐらいしかなかったと思いますが、他のレッスンの皆さんが帰ったあとも、ほぼプライベートレッスン状態で、時間延長で楽しませていただきました。日本人スタッフのアイコさん?(だったかな。間違えてたらすみません^_^)ピックアップのトラブルから対応ありがとうございました。ぜひ、オススメのツアーです。最後に、私は?というと、腰痛再発のため、30分でgive up!(ホテルの柔らかすぎるベッドのせいだぁ!言い訳でした^_^;)写真がないのが残念。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Families |
| Posted on: | 2014/08/15 |
| Activity Date: | 2014/08/09 |
Reviewed by: みんみん
I was able to easily experience a luau in Waikiki.
The show was very entertaining and authentic.
It became a wonderful memory for the whole family.
ワイキキで気軽にルアウを体験できました。
ショーはとてもおもしろく、本格的でした。
家族みんなのとてもいい思い出になりました。
| Rating: | |
|---|---|
| Packages: | スタンダードシート(2015年12月末まで) |
| Attended as: | Families |
| Posted on: | 2014/08/14 |
| Activity Date: | 2014/07/23 |
Reviewed by: Lonnie Boaz
Despite the ship having to return to port because of rough water we had a wonderful time. The drinks were good and the food was delicious. The lobsters were delicious and the steak was about the most tender and tasty steak I have ever had. The music and show were great.I was very appreciative that one of the dancers took a picture with me after the show. The staff was eapecialy helpfull and particularly your assitant manager.The Star of Honolulu was the highlight of our trip to Hawaii. We would definitely do it again. Highly recommended.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2014/08/14 |
| Activity Date: | 2014/08/07 |
Reviewed by: ピーチ
First day at Iruka University! This time, the staff was very energetic and taught us a lot about the ocean, so thank you for the enjoyable time!
When searching for dolphins, we were ready to go as soon as we spotted them! At first, it felt a bit intense until we got used to it, but they really helped us encounter wild dolphins, and we were able to see a large pod with our own eyes. When I submerged my ears in the water, I could clearly hear the dolphins' calls, which was incredibly exciting!
At Ryugu Castle, a wild honu (sea turtle) came within 50 centimeters, and I was so thrilled to be able to touch it! I was desperately trying to stay still on the surface, but the honu gracefully dove without touching me, making it a very rare experience! On the boat, there was no time to be bored, and I had a fulfilling and fun day. I definitely want to participate again next time!
One disappointing thing was that there were professional photographers taking pictures, and when I purchased the data ($60), I received photos of all participants, but I had fewer pictures than other families. It felt a bit disappointing since I paid the same amount as others. I think participants should definitely approach the photographers and ask for more photos!
いるか大学初登校!今回はスタッフの皆さんとても元気で海のあれこれたくさん教えてもらって楽しぃ時間をありがとうございました!
イルカ探しは、見つけ次第すぐスタンバイ!慣れるまでスパルタ感に思ってしまいましたが(^^)野生のイルカとの遭遇に一生懸命引っ張って行ってくださってしっかりイルカの大群を目で見られたし海中に耳を浸けているとキューキューキューてイルカの鳴き声もしっかり聞けて大感激⭐︎^o^
竜宮城では野生のホヌさんが50センチの近距離まできて触れたらヤバイ!って必死に水面でじっとしていたのですがホヌさんが、スゥーッと触れることなく無事潜ってくれたり〜とっても貴重な体験が出来ました!船の上ではぼーっとしてる暇はなくとても充実した楽しい1日を過ごせました、次もまた参加したいですね!
残念なのは一つプロカメラマン方もいらっしゃって撮ってくださっていたのですが、データ購入(60ドル)してみてみたら参加者全員のデータをいただきましたが他の家族の撮影枚数より少なく、他の方と同じ額払ってるのに…と少し残念な感じでした。参加される方は、ぜひぜひ積極的にカメラマンに近寄って撮ってもらった方が得!と思います^_^
| Rating: | |
|---|---|
| Packages: | 10:30出発プラン(2016年3月31日まで) |
| Attended as: | Couples |
| Posted on: | 2014/08/14 |
| Activity Date: | 2014/08/02 |
Reviewed by: たあさん
We were picked up by the hotel and arrived at a nearby beach. Along with us, there were many couples and groups of friends who boarded the same boat and headed out to sea. The parasailing was done for those who were shorter, and we were the second-to-last group to go. Flying over the vast ocean was exhilarating and a lot of fun, but at 150 meters high, it was really scary at the end, and I found myself wishing they would bring us down quickly, haha. The parasailing itself was enjoyable, though. The crew on the boat took photos for us, and we could purchase the data for $30 at the end. However, when I checked the data after returning home, there was nothing in it, and despite paying $30, I didn't get a refund. It was the worst experience.
ホテルに送迎してくれて近くのビーチに到着。私たちのほかにもたくさんのカップル、友達グループが同じ船に乗り海上に出ました。パラセイリングは高さの低い人たちから行われ私たちはこのグループでは最後から2組目に乗りました。広い海の上を飛んでとても爽快感で楽しかったですがさすが150メートルはすごく高くて最後は怖くて早くおろしてくれと思いましたw パラセイル自体楽しかったですが。写真を船に乗ってる乗組の方が撮ってくれて最後30$でデータを購入することができます。帰国後データを見ると何も入っておらず、30$払ったのに払い戻しもされず最悪でした。
We sincerely apologize for the inconvenience caused during your trip. We are truly sorry that you were unable to access the data, and we regret that we could not provide you with one of your important memories. We have fully refunded the data fees that you paid on-site. We have also sent you a separate email with further information, and we would appreciate it if you could check that.
Best regards,
VELTRA Customer Support Team
この度はせっかくのご旅行中にご不便をおかけし申し訳ございませんでした。データの中身をご確認出来なかったとの事、大事な思い出の1つをご提供出来ず誠に残念に思います。現地で別途お支払いただいたデータ料金は全額お支払させていただきました。別途メールでご案内差し上げましたのでご確認いただければ幸いです。VELTRAカスタマーサポートチーム
| Rating: | |
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| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2014/08/14 |
| Activity Date: | 2014/06/02 |
Reviewed by: おサルのジョージ
My high school child quickly learned to ride and had a great time. The group lesson had more than 10 participants, but the staff was well-equipped, providing frequent support.
高校生の子供は、あっという間に乗れるようになり、楽しんでいました。
グループレッスンは、10人を超えるグループでしたが、スタッフが充実していたため、こまめにフォローしてくれていました。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Families |
| Posted on: | 2014/08/14 |
| Activity Date: | 2014/08/10 |
Reviewed by: yuko
It started at 9 AM. I participated alone, but I ended up experiencing it with my cousins who were visiting from the mainland United States. They had booked for 80m while I had booked for 120m, so they adjusted to my reservation, which made the experience longer and luckier for me. It was not scary at all and was really fun. They took photos, but my face didn't show up, and it was completely dark. There was only one photo where I could barely be seen. I bought it for $30, but I wish I hadn't. I plan to participate again when I come with friends, but this time in the evening instead of the morning. Ah, I'm really disappointed about the photos.
朝9時からでした。一人で参加したけれど、アメリカ本土から来ていた従姉妹と3人で体験することになった。彼女達は80mで私は120mで予約だったので、彼女達は私に合わされるので、時間も長くなってラッキーだった。まったく怖くなくてとても楽しかった。写真を撮ってくれたけれど、顔が写っていなくて、真っ黒だった。辛うじて一枚だけ写っていた。30ドルで買ったけど、やめておけばよかった。次回友達と来たときに参加するつもりだけど、朝ではなくて、夕方体験するつもりです。あぁ写真が本当に残念です。
| Rating: | |
|---|---|
| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Solo Travelers |
| Posted on: | 2014/08/13 |
| Activity Date: | 2014/08/10 |
Reviewed by: miri
I think the overall experience was very good. The sea was beautiful, and it wasn't inconvenient at all even though I couldn't speak English. However, the waiting times were too long, and since it was a vacation, I hope there will be less time spent just waiting around doing nothing. If it weren't for that, I would be very satisfied.
形態的にはとても良かったと思います。海もきれいだったし、英語も話せなくても全然不便ではなかったです。だが、待ち時間が長すぎて、せっかくのバケーションなので、なんにもなくぼーっと待つ時間が少なくなると良いと思います。それがなければ、満足です。
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2014/08/12 |
| Activity Date: | 2014/08/04 |
Reviewed by: chinezo
We stayed in Honolulu as a family of four (myself, my wife, our 14-year-old son, and our 8-year-old son). Our 8-year-old son was not allowed to join the surfing group lesson due to age restrictions, so we split into two groups: my son and I went surfing, while my wife and our younger son went parasailing, which we had booked in advance from Japan.
By chance, the hotel pickup times for both tours were the same. On the day of the tour, I went to the reception first, and when the driver arrived, he called my name, and my son and I got in. I provided my full name and handed over the voucher (which clearly stated surfing), but it turned out to be the parasailing van. I asked the driver to go back so we could switch with my wife and younger son, but the driver insisted he couldn't go back due to time constraints!
We arrived at Hilton Lagoon Harbor in about 15 minutes, and reluctantly, the boat departed without us. I then called VELTRA for assistance. With the help of the person in charge of the surfing tour, they arranged for my wife and younger son to be picked up by the surfing tour van, allowing us to switch and participate in both tours, albeit one hour late.
We had another tour booked for the afternoon, and for a moment, I feared we might have to cancel one of the tours that day! I am very grateful for the support from both tour desks. This kind of trouble turned into a memorable experience of our trip.
Lastly, I have one piece of advice: please ensure that drivers are properly instructed to confirm the details on the voucher (full name, tour name).
家族4人(私、妻、長男14歳、次男8歳)でホノルル滞在。8歳の次男は年齢制限でサーフィングループレッスンがNGとの事で、私+長男→サーフィン、妻+次男→パラセーリングと二手に分かれて、日本で事前予約してました。たまたま二つのツアーのホテルピックアップ時間が一緒。当日私が先にレセプションに出ていて、やって来たドライバーに名前を呼ばれ、長男と乗り込みました。フルネーム言ってバウチャー(当然サーフィンと書いてある)も渡しましたが、途中でパラのバンである事が判明。ドライバーに、戻って妻+次男とチェンジしてくれと話ししましたが、ドライバーのオッチャン、時間がないから戻れないの一点張り!15分程でヒルトンラグーンのハーバーに着いてしまい、止むを得ずその回のボートには出発してもらいVELTRAに電話。サーフィンツアーの方の担当の方の協力もいただき、サーフィンツアーのバンに妻+次男をピックアップしてもらい、私+長男と入れ替わり、1時間遅れで、両方のツアーに参加できました。午後にも別のツアー予約しており、一瞬、どれかのツアーを当日キャンセルしなければならない!との最悪状況を想定しましたが、両方のツアーデスクの担当の方の対応には大変感謝してます。こんなトラブルも印象深い旅の思い出になりました。(^o^)/
最後に一つだけ苦言を。やっぱりバウチャーの内容(フルネーム、ツアー名)はドライバーにきちんと確認するよう指導お願いします。
We sincerely apologize for the inconvenience caused to our customers due to the driver's confirmation oversight. We will instruct the local staff to ensure thorough confirmation processes through the operating company and will strive to improve our services in the future. Thank you for sharing your experience.
VELTRA Customer Support Team
この度はドライバーの確認不備により、お客様にご迷惑をおかけすることとなってしまい申し訳ございませんでした。
現地スタッフには催行会社を通じて確認作業の徹底を指導するとともに、今後のサービスの改善に努めさせていただきます。
体験談のご投稿ありがとうございました。
VELTRA カスタマーサポートチーム
| Rating: | |
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| Packages: | 高さ90メートル |
| Attended as: | Families |
| Posted on: | 2014/08/12 |
| Activity Date: | 2014/08/09 |
Reviewed by: The Mann Family
We love the dancers and the stories! It was awesome!
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2014/08/11 |
| Activity Date: | 2014/08/08 |
Reviewed by: Donald & Amanda
Very fun. Dinner was amazing. Show was amazing, crew was amazing. Very fun and I will do this again when I come back to Oahu.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2014/08/11 |
| Activity Date: | 2014/08/06 |
Reviewed by: Morgan
Very fun!! The people were super nice and professional. Good price and the money for the pictures is well worth it.
| Rating: | |
|---|---|
| Packages: | 1200ft Line (10 min) |
| Attended as: | Families |
| Posted on: | 2014/08/09 |
| Activity Date: | 2014/07/19 |
Reviewed by: OGATA
I went to Hawaii for my niece's wedding. I was able to challenge myself with parasailing, which had been a dream of mine for a long time, and it was so much fun. The sky and the sea, Hawaii is the best!! I landed perfectly in a small space on the boat from the sky. My skills were great.
姪っ子の結婚式でハワイに行きました。ずっと夢だったパラセイリングに挑戦できて楽しかったです。空と海、ハワイ最高!!
空から船の小さなスペースに見事に降りてこれました。腕がよかったです。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2014/08/09 |
Reviewed by: Arjan
We had a blast - my wife, my 8 yr son. The hotel pick up was well organized - the driver was not only very funny bus also good organized. We arrived perfectly on time for the boat tour and got in the parasailing gear after a couple of minutes on the water. The parasaIling was amazing and exciting - a great pleasure!!! Thanks to the crew of Hawaiian parasailing! You're the best
| Rating: | |
|---|---|
| Packages: | 800ft Line (8 min) |
| Attended as: | Families with Young Children |
| Posted on: | 2014/08/09 |
| Activity Date: | 2014/08/06 |
Reviewed by: yukki
I participated with my daughter. It was the highlight of our trip. The weather was great, and we were excited from the morning. The ocean was truly beautiful, and during the sea turtle watching, we were able to see many sea turtles. The sandbar was also really lovely! The guides and staff were full of energy, which doubled the fun! I definitely want to go again.
娘と二人で参加しました。今回の旅行での一番の楽しみでした。天気も良く朝からテンションあがりました。ホントに海が綺麗で、途中の海ガメウォッチングも、たくさんの海ガメを見つけることができ、サンドバーもホントに素敵でした♪ガイドさんやスタッフの方たちも元気一杯で、楽しさ倍増でした!また、絶対行きたいです。
| Rating: | |
|---|---|
| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Families |
| Posted on: | 2014/08/09 |
| Activity Date: | 2014/08/05 |
Reviewed by: てぃよし
We participated as a couple. The shuttle driver was a super cheerful Japanese man. He said he could only speak English, but he was very proactive and kind. When we arrived at the harbor, it seemed like the previous group hadn't returned yet, so we waited for the boat. After a short wait, we set sail. Everyone else, mostly white couples and families, was chatting happily with the instructor, and I felt a bit envious... We flew in pairs, but since we were the fifth group out of five, I got a bit seasick during the wait. Everyone, including us, chose the highest altitude.
When it was finally our turn, the view was amazing, and it felt like we were floating. It was quiet, and I didn't feel scared at all. However, I still felt a bit nauseous from the seasickness, which was disappointing. It's better to take motion sickness medication beforehand.
Although it was an extra charge, they took a lot of photos with a digital camera, and we made great memories. At the end, they told us we didn't need to tip since we purchased the photo data at the harbor office, but I left a little something anyway.
夫婦で参加しました。
送迎は超明るい日系人のおじさんでした。英語しかしゃべれないんだ~と言いながらも積極的!それに親切です。
ハーバーに着くと前の組がまだ帰ってないようで船待ち。少し待ってから出港。私達以外は白人のカップルや親子でインストラクターとみんな楽しそうに話してて羨ましかった…。二人ずつ飛びますが、5組中5番目だったため、待ち時間中に船酔いしてしまいました。私達含め全員、一番高い高度を選んでいました。
いざ自分の番になると、とても景色がよく、ふわふわと飛んでるみたい。静かで風を感じて怖さは全くありませんでした。ただ船酔いしてたので気持ち悪さもまだあってそれだけが残念でした。酔い止めは飲んでいった方が良いです。
有料ですがデジタル一眼で写真も沢山撮ってくれ、良い思い出ができました。最後に港の事務所で写真データを購入したから、チップはいらないよ~と言ってくれましたが少し置いてきました。
| Rating: | |
|---|---|
| Packages: | 高さ180メートル |
| Attended as: | Couples |
| Posted on: | 2014/08/07 |
| Activity Date: | 2014/07/15 |
Reviewed by: michele
Such a wonderful crew! They were so nice. My grandchildren, from 17 to 26, loved the experience and their patience with my inability to get my ears cleared, yet able to get my picture underwater, was awesome! Thanks to a really wonderful crew! Had a great time! Oh, yeah, I can't swim not one stroke and I wasn't afraid, just wish my ears had cooperated!
| Rating: | |
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| Packages: | Standard |
| Attended as: | Families |
| Posted on: | 2014/08/07 |
| Activity Date: | 2014/08/04 |
Reviewed by: michele
This tour was the highlight of the trip! Marshall, our guide, was so informative and he kept making sure I was doing ok. Our ages ranged from 17 to 67 and yes, I'm the 67 yr. old. He showed so much interest in making this such a fun experience as well as a learning experience. Thanks to the Kualoa Ranch for having someone like him to make sure us novice ATV riders had the best time ever. I would do this again in a heartbeat!
| Rating: | |
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| Packages: | Single-Passenger ATV (2 Hours) |
| Attended as: | Families |
| Posted on: | 2014/08/07 |
| Activity Date: | 2014/08/03 |
Reviewed by: もへじ
Since I was staying at Hilton Hawaiian Village, the departure port was very close and convenient, and the staff were very cheerful and kind, so even if you don't understand much English, you can still enjoy yourself! However, I was quite anxious because I couldn't confirm my reservation. I made a reservation for the 10 AM departure the next day through VELTRA in the evening. I thought I would receive a confirmation via the web or a call to my mobile, but there was no news even after 9 AM on the day of. In the end, when I checked with the organizing company, they said I would receive a call from VELTRA shortly. After 30 minutes without any contact, I called the organizing company again, asked for VELTRA's contact information, and confirmed with them. It turned out that the 10 AM slot was fully booked. The 11 AM and 12 PM slots were also full, so they said there was availability at 1 PM, which I reluctantly accepted. After hanging up, I received a call saying that the 1 PM slot was also fully booked and that it would be after 2 PM. I wanted the kids to experience parasailing, so I agreed to 2 PM, but it was all quite hectic and tiring. Even if the initial reservation was just a request, if the web shows availability, I would have preferred to be informed about the status much earlier. I wonder if this is an issue with VELTRA's booking system. I think it's better to avoid making next-day reservations whenever possible.
ヒルトンハワイアンビレッジに宿泊していたので、出発場所の港はすぐそばで便利でしたし、スタッフもとても陽気で親切でしたので英語があまりわからなくても十分楽しめます!
ただ、予約確認ができず非常に気をもみました。VELTRA経由で翌日の10時発の予約を入れたのが夕方。Web経由や携帯への確定連絡があると思ったのですが、当日の9時を過ぎても音沙汰なし。結局、主催会社に確認したら、VELTRAからすぐ電話があるとのこと。30分経っても連絡がないので、再度主催会社に電話して、VERTRAの連絡先を聞いて電話して確認。結局10時からの便は満席とのこと。11時、12時は満席なので13時なら空いているとのことで、渋々13時に変更して電話を切ったら、すぐに電話がかかってきてやっぱり13時も満席なので14時以降になるとのこと。パラセーリングを子供たちに体験させたかったので、14時で了承しましたが、なんだかばたばたで疲れました。そもそも最初の予約自体がリクエストだとしても、Webで予約可能状態ならば、可・不可に関してはもっと早く連絡がほしかった。VELTRAの手配システムの問題なんでしょうか。予約を取る際は、なるべく翌日予約は避けたほうがよいと思います。
We apologize for the inconvenience caused as the tour operator was outside of business hours at the time of your application, which delayed the confirmation of your reservation until after 9 AM the following morning. We also apologize for the hectic start due to changes in timing after the reservation was confirmed. Based on your valuable feedback, we will strive to improve our services in the future. Thank you for sharing your experience.
VELTRA Customer Support Team
この度はお申込みをいただいた時点で催行会社が営業時間外であったため、ご予約確定まで翌朝の9時過ぎまで時間を要し、
ご迷惑をおかけしましたことお詫び申し上げます。
予約確定後もお時間の変更などで慌しいスタートとなってしまい申し訳ございません。
お客様からの貴重なご意見を元に、今後のサービスの改善に努めさせていただきます。
体験談のご投稿ありがとうございました。
VELTRA カスタマーサポートチーム
| Rating: | |
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| Packages: | 高さ90メートル |
| Attended as: | Families |
| Posted on: | 2014/08/06 |
| Activity Date: | 2014/08/03 |
Reviewed by: Bata
At the end of July, I participated in the "Horseback Riding in Hawaii! North Shore Beach Horseback Riding Experience at Hawaii Polo Club" plan. My husband and I joined together. We were both anxious since we couldn't speak English, but the staff member, Alex, kindly explained everything in simple English at a slow pace, which we really appreciated.
The horseback riding experience was amazing! I was able to hold the reins myself and, although it was slow, I enjoyed the beautiful coastline, which was even more stunning than the sea in Waikiki. It was truly the best time.
The horses were well-trained, and I felt no fear at all. There was also a family of foreigners with us, including a girl around 10 years old who was riding for the first time, and she seemed to have a lot of fun! I also recommend this place because the riding experience lasts longer than at other facilities. There were three female staff members, and they were all very kind.
At the end, we took commemorative photos with the beautiful sea in the background, and it was truly a wonderful experience! I plan to use this service again when I go to Hawaii!
Lastly, I have to mention… when I heard "Polo Club," I imagined a luxurious facility, but in reality, it was more like a farm (laughs). The waiting area was a small outdoor shed, and the restroom was a portable toilet. But that didn't matter because I highly recommend it!
7月末に
《ハワイで乗馬! ノースショア海辺乗馬体験 ハワイ・ポロ・クラブ》プランに参加しました。
夫婦での参加。
二人とも英語が話せないので不安だったのですが、スタッフの女の子(アレックスちゃん)が 一生懸命簡単な英語でゆっくり説明してくれたのでとてもありがたかったです。
乗馬体験は最高‼︎‼︎
自分で手綱を引き、ゆっくりではありますが ワイキキの海より美しい海岸沿いを眺めながら
本当に最高の時間を過ごせました。
馬もよく調教されていて 恐怖感はまったくありませんでした。
私達の他に 外国人のご家族も一緒で、乗馬初体験の10歳くらいの女の子もいましたが とても楽しんでいましたよ!
他の乗馬体験ができる施設よりも
体験できる時間が長いところもオススメですね♫
スタッフは女性が3人でしたが みなさんとても親切でした。
最後には美しい海をバックに 記念撮影もして頂き、本当に素晴らしい最高の体験ができました‼︎
またハワイに行く際は利用しようと思います‼︎
最後にひとつだけ…
ポロクラブ…と聞いて、豪華な施設を勝手に思い描いていましたが(笑)実際は農場のような所です(笑)
待合室となる所は屋外の小屋で、
おトイレも仮設トイレ。
でもそんなの関係なくなるくらい、オススメですよ!
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2014/08/06 |
| Activity Date: | 2014/07/26 |
Reviewed by: takappy
We went parasailing as a group of four. At first, I thought we would ride in pairs, but it turned out that we needed to meet a weight requirement, so we all went up together to 150 meters. The 360-degree panorama of Waikiki is amazing. I felt like a bird. I definitely want to try it again next year.
4人でパラセーリングしました。最初は、2人ずつライディングさせて頂けると思いましたが結局、体重の重さが足りないと駄目ということになり、4人で一気に150メートルまで上げて
頂くことになりました。ワイキキの360度のパノラマは、最高です。鳥の気持ちになりました。また、来年、是非トライしたいと思いました。
| Rating: | |
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| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Families |
| Posted on: | 2014/08/05 |
| Activity Date: | 2014/07/30 |
Reviewed by: 石田修治
We experienced this with a couple of elderly people, our daughter, and our granddaughter, making a group of four. The course is 110 meters long, but this refers to the length of the rope. Depending on the wind, the parasail can come close to directly above the boat, reaching nearly 110 meters in height; if it drifts, it won't reach that height. During our participation, there was a north wind, so when we returned from offshore to Waikiki, we went higher compared to the members on the way out. However, since it feels like you are "floating" in the air, I don't think you'll feel scared. Since Waikiki is on the southern coast, if you want your face to look good in photos, I recommend boarding when heading out to sea. On the way back, the lighting is somewhat backlit, so your face may appear darker in the pictures. The crew took about 40 photos for a fee of $30, and this price applies whether you are a group of two or four. What I don't understand is the "tip." On the boat, there was a note in Japanese stating that "the fee does not include tips," which I believe means they want tips from Japanese customers. In such services, I’m not sure how much to give, and I ended up giving more than I intended. Many Americans did not seem to give tips, but it would be helpful to know the standard.
年寄り夫婦に娘と孫娘の4人で体験しました。110mのコースですが、これはロープの長さで、パラセールが風の具合でボートの真上近くまでくればほぼ高さも110mで、ズレていればその高さにはたどり着かない。我々の参加時は北風だったので、沖からワイキキに戻る時に上がったので、行きのメンバーと比較すると高くまで上がりました。ただし、空中に「浮いている」感じなので、怖さは感じないと思います。ワイキキが南海岸なので、写真で顔映りを良くしようと思ったら、沖に出る時の搭乗をお勧めします。帰りだと逆光気味なので、顔が暗めに写ります。写真代はクルーが40枚ほど撮って30ドルで、2人でも4人でも1グループならその料金で対応してくれました。分からないのは「チップ」で、ボートには日本人向けに「料金にはチップ代は含まれていません」という様な事が日本語で書かれており、日本人からはチップを貰いたい、と言うことだと思われます。この様なサービスの場合、どの程度渡したものか分からず、ついついはずんでしまいました。アメリカ人らしい人達の多くは渡していませんでしたが、基準を教えてもらえるとありがたい。
| Rating: | |
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| Packages: | 高さ110メートル スタンダードライド!<2015/11/30まで> |
| Attended as: | Families |
| Posted on: | 2014/08/05 |
| Activity Date: | 2014/07/26 |
Reviewed by: HIDE
I had a great time at the sandbar taking photos, playing beach volleyball, and having a BBQ, and afterwards, we went sea turtle watching! I was very satisfied to see many unexpectedly large sea turtles. Additionally, snorkeling around the coral was a lot of fun!
サンドバーで、写真やビーチバレー、BBQで楽しく過ごし、その後はウミガメウオッチ!
予想外に大きなウミガメが沢山見れて大満足です。
さらに、珊瑚の周りをシュノーケリングして楽しかったです!
| Rating: | |
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| Packages: | ホノルル空港→ワイキキホテル(片道) 無料送迎キャンペーン!おすすめプラン・バーベキューランチ付き |
| Attended as: | Couples |
| Posted on: | 2014/08/05 |
| Activity Date: | 2014/01/17 |
Reviewed by: あおい
I went on a trip to Hawaii with my parents to create memories. It was a great place with beautiful nature. It's good because both children and adults can enjoy it. The food wasn't delicious.
両親を連れてのハワイ旅行
思い出作りに行って来ました
大自然の良い場所でした
子供から大人まで楽しめるので良いです。
ご飯は美味しくない
| Rating: | |
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| Packages: | 半日午前ハワイアン体験/2014年末まで |
| Attended as: | Families |
| Posted on: | 2014/08/04 |
| Activity Date: | 2013/09/22 |
Reviewed by: blessed
we attended ATV ride. This is our third time.
at this time, my mother in law and father in law and 2 other family did the activity.
And I and my 2.5 yrs old girl planed to wait their riding.
However, a step, whose name was Sarah, invite us to her jeep.
the jeep for the dropped out.
So we could go along with our family.
I really thank to her invitation.
when we finised the journey, I represenst my gratuity to her, but she said no thank, It her pleasure.
I think that she has consciousness of master.
thanks to sarah
| Rating: | |
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| Packages: | 1-Hour Solo Passenger ATV - Limited Availability! |
| Attended as: | Families with Young Children |
| Posted on: | 2014/08/04 |
| Activity Date: | 2014/07/06 |
Reviewed by: Angie
What can I say except perfect-starting from the bus picking us up-Jenner was funny and made it like a tour of that part of the Island. The boat crew were all great-quick to help you, offer you stuff, teach you about the boat, the island and the tour. Lunch was great-sandbar was so cool-saw a couple jellies-did not play volleyball but loved watching it. Then we saw at least 10 sea turtles-and a manta-all to end up at the reef-saw a couple sea turtles while in the water and so many fish-it was amazing. I WILL do this again if we return to Oahu.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2014/08/04 |
| Activity Date: | 2014/07/29 |
Reviewed by: TimL
Absolutely AWESOME!!! The staff where very friendly with a great sense of humor. They knew what they were doing. Always checking in with every person on board to see if they needed anything. We saw tons of dolphins. The SNUBA was fantastic!! We saw so many fish and 2 turtles!! The food and drinks were great as well!!! Will do this again when we come back!!
| Rating: | |
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| Packages: | Sail & Snorkel Tour |
| Attended as: | Couples |
| Posted on: | 2014/08/04 |
| Activity Date: | 2014/08/01 |
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Aloha!
The staff is gradually learning Japanese and enjoying time with the customers.
We are all happy to create good memories.
Until we meet again, aloha!
アロハ!
スタッフも だんだんと 日本語を覚えてきて お客様と楽しんでいます。
よい思い出になって スタッフ一同 うれしいです。
また お会いできる日まで アロハ!