Reviewed by: Crystal
Our family of 4 thoroughly enjoyed our time. We snorkeled and paddle boarded and just relaxed on the floating lounge. The live music was fantastic. The entire staff was super friendly and helpful. The lunch was delicious and fresh and the constant flow of water and lemonade nice addition. I would definitely do it again.
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Families |
| Posted on: | 2022/12/24 |
| Activity Date: | 2022/12/22 |
Reviewed by: Phil
Unfortunately the water was very choppy the day we went out and I experienced pretty bad seasickness the whole time. Unfortunately they did not have anti-nausea medicine like Dramamine on board. It was a very bad couple hours for me unfortunately.
| Rating: | |
|---|---|
| Packages: | Turtle Canyon Snorkel Sail |
| Attended as: | Couples |
| Posted on: | 2022/12/23 |
| Activity Date: | 2022/12/21 |
Reviewed by: Fadavi family
Staff were amazing. The tour was on time and direction was great. All my family enjoyed every part of this tour. Thank you so much
| Rating: | |
|---|---|
| Packages: | 2-hour ATV Tour [Morning Package] |
| Attended as: | Families with Young Children |
| Posted on: | 2022/12/23 |
| Activity Date: | 2022/12/21 |
Reviewed by: Keri November
Cody Park was my ASL interpreter and he really made the experience so fun!!! 4 hours went by so fast!!! Wish we had more time!!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2022/12/22 |
| Activity Date: | 2022/12/20 |
Reviewed by: Kara
The crew at PC is so welcoming and makes the evening run so smooth!
| Rating: | |
|---|---|
| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Couples |
| Posted on: | 2022/12/21 |
| Activity Date: | 2022/12/21 |
Reviewed by: Kara
Rained this day and we were nervous for the tour, but funny enough the rain made the experience even better!
| Rating: | |
|---|---|
| Packages: | 2-hour ATV Tour with Transportation from Waikiki [Morning Package] |
| Attended as: | Couples |
| Posted on: | 2022/12/21 |
| Activity Date: | 2022/12/18 |
Reviewed by: けいじ
Thanksgiving in November was windy and the waves were strong, making it very cold!
However, the boat didn't sway, and the staff's service was excellent.
I had a great time!
11月サンクスギビングは風と波があって、とても寒かった!
でも船は揺れないし、スタッフのサービスも満点。
とても楽しませて頂きました!
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families |
| Posted on: | 2022/12/21 |
| Activity Date: | 2022/11/25 |
Reviewed by: Ella
It’s cool and all, just not much to do out there. Basically paying to swim 10 minutes off the beach. Not worth the money.
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2022/12/19 |
| Activity Date: | 2022/12/17 |
Reviewed by: ももちゃん
I participated in light clothing. I set out thinking it would be an easy hiking course, but due to the bad weather the day before, we had to navigate through a fallen bamboo grove along the way.
Before reaching the waterfall, there were steep slopes that made me sweat a lot, but the sense of accomplishment was 100%.
On the way back, we had lunch, which was delicious and felt like a reward. I was very satisfied.
The view from Tantalus Lookout on the way back was also great, making it the best course overall.
軽装で参加いたしました。手軽なハイキングコースと思いつつ出発しましたが、前日荒天だったとのことで途中倒れかけた竹藪の中を進みました
滝に到着するまでは、きつい坂道もあり汗でびっしょりになりましたが
達成感は100%でした
帰りにはランチをいただきましたが、これがまた美味しくて ご褒美のようで
大満足でした。
帰途タンタラスの丘からの眺めも良くて コースとしては最高でした
| Rating: | |
|---|---|
| Packages: | 基本プラン(2024年5月14日まで) |
| Attended as: | Friends |
| Posted on: | 2022/12/18 |
| Activity Date: | 2022/11/25 |
Reviewed by: PS
Timely pick up and drop off with friendly and knowledgable guide/driver.
| Rating: | |
|---|---|
| Packages: | Manoa Valley Hike |
| Attended as: | Solo Travelers |
| Posted on: | 2022/12/18 |
| Activity Date: | 2022/11/24 |
Reviewed by: ふたばらっと
It was a valuable experience to see the underwater world in Hawaii. However, I couldn't find any information about "Japanese narration available for download." Once seated, there was no opportunity to ask questions to the staff. In reality, there were no staff members available to answer questions, and at both the boat before boarding the submarine and at the meeting point, there was no situation where I could inquire about the "Japanese narration available for download." There were also no Japanese brochures. This was very disappointing.
ハワイの海中を見ることができ貴重な体験でした。
ただ、『日本語ナレーションダウンロード可能』はどこへやら?
座席につくと係の人に質問できる状況ではなかったです。実際には質問できるような係の人はいないし、潜水艦に乗る前の船でも、集合場所でも『日本語ナレーションダウンロード可能』の質問ができるような状況ではありませんでした。日本語パンフレットもありませんでした。これが非常に残念でした。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2022/12/18 |
| Activity Date: | 2022/11/25 |
Reviewed by: Anonymous
We did the Jungle expedition, movie sets and agriculture tours. The guides at the ranch were great. The ranch itself is beautiful. We learned a lot of interesting facts about Polynesian culture, what’s grown on the ranch and got to try a few foods while on the agriculture tour. I took a star off because the bus driver was kind of a jerk. He complained about the other driver and belittled us for not laughing at his jokes or wanting to interact with his aggressive attempt at a side show on the way to the ranch. One lady did attempt to interact with him by asking a question and he got angry with her. No one attempted to engage with him after that. On the ride back to Waikiki he didn’t speak and hurried people off at their stops.
| Rating: | |
|---|---|
| Packages: | Best of Kualoa Combo - Movie Tour, Jungle Tour, Farm Tour & Lunch |
| Attended as: | Families |
| Posted on: | 2022/12/17 |
| Activity Date: | 2022/12/14 |
Reviewed by: Nick
- Highlight of our Hawaii trip!!!!
- views of the ranch/mountains are breathtaking, not to mention it is next to the ocean
- don't expect to go too fast on the ATV's, the tour is for vibes not adrenaline
- tour guides were awesome, energetic
- got to see wildlife(cows, etc)
- 10/10 must do on your hawaii trip, worth the price of admission
| Rating: | |
|---|---|
| Packages: | 2-hour ATV Tour with Transportation from Waikiki [Morning Package] |
| Attended as: | Friends |
| Posted on: | 2022/12/17 |
| Activity Date: | 2022/11/21 |
Reviewed by: Nicki
We had the best time. Memories to last a lifetime and fantastic pictures also.
| Rating: | |
|---|---|
| Packages: | 2-hour ATV Tour [Morning Package] |
| Attended as: | Families with Young Children |
| Posted on: | 2022/12/17 |
| Activity Date: | 2022/12/15 |
Reviewed by: ホノルルマラソン参加者
The buggy experience is about a 40-minute bus ride from Waikiki, and you get to drive quite a bit. You can use your Japanese driver's license, and since it's an automatic, there's no need to worry! The local guides are friendly, and the breathtaking views in front of you are just like what you see in the movie Jurassic Park.
There are also tours that take you around the movie set, but I’m glad we chose this option as a family of three. You can switch drivers, so my eldest son took the wheel partway through. Since it takes up almost a full day, I recommend planning your schedule accordingly. I highly recommend it!
ワイキキからバスで40分くらいのエリアでのバギー体験で、結構ガッツリ運転します。日本の免許で大丈夫ですしオートマなので心配無用!
現地ガイドも気さくな方達で何より目の前に現れる絶景が映画ジュラシックパークで観たものそのもの。
映画セットを周るツアーもありますが、家族3人で参加したのですがこちらを選択して良かったです。
運転は交代も出来るので途中からは長男がハンドルを握りました。
日中を1日ほぼ使い切るのでそのつもりで予定立てると良いと思います。
オススメします。
| Rating: | |
|---|---|
| Packages: | 2時間コース<送迎付き> |
| Attended as: | Families |
| Posted on: | 2022/12/16 |
| Activity Date: | 2022/12/12 |
Reviewed by: Ted爺さん
After racing along the dirt paths of the jungle while explaining the surroundings and enjoying the vast scenery, it was a bit disappointing to feel increasingly deflated during the movie set tour and the visit to the farmer's living area. If we were going to explore similar spaces, it might have been better to have different experiences like horseback riding or cycling. I wish there had been clearer explanations of the activities during the booking phase.
ジャングルの土道を説明しながら疾駆し、広大な景色を満喫した後、映画撮影現場ツアー、農家の生活域への訪問と続いて、どんどん気持ち的に萎えてしまう様だったのが少々残念。同じ様な空間を回るのであれば、乗馬とかサイクリングとかの別形態の体験をした方が良かったかも知れないと、もう少し体験内容の事前説明を募集段階で判るようにしてあったらと思う。
| Rating: | |
|---|---|
| Packages: | おすすめプラン |
| Attended as: | Couples |
| Posted on: | 2022/12/14 |
| Activity Date: | 2022/12/10 |
Reviewed by: Keisha J
Best experience I have ever had on an excursion. Our tour guide, Jackson, was the best! He was so helpful and extremely knowledgeable about the land and the conservation of it as well as all the movies filmed there along with dates and cast. For a huge movie buff that was an extra bonus for me. I thoroughly enjoyed this activity with my family. The two hour trek was great and wasn't too long. I loved that the tour provided bandanas, helmets, and goggles for all participants. Best trip ever!
| Rating: | |
|---|---|
| Packages: | 2-hour ATV Tour [Morning Package] |
| Attended as: | Families |
| Posted on: | 2022/12/14 |
| Activity Date: | 2022/12/11 |
Reviewed by: コバタマ
Thank you very much for your kind assistance the day before yesterday, Kanako! I appreciate your enthusiastic explanations during the tour! I look forward to seeing you again tomorrow.
KANAKOさん一昨日は大変お世話になりました!
ツアー中の熱心なご説明有難うございました!
明日も宜しくお願い致します。
| Rating: | |
|---|---|
| Packages: | 基本プラン(2024年5月14日まで) |
| Attended as: | Couples |
| Posted on: | 2022/12/14 |
| Activity Date: | 2022/12/12 |
Reviewed by: ほりひさ
I participated because I wanted to experience the great nature of Hawaii. I was a bit worried from past reviews that there might be little time to see the filming locations, but since I wasn't driving, I was able to enjoy it fully while riding! I recommend it for those who want to see many filming locations! Also, the hospitality of the staff who drove us was amazing; they drove over the bumpy roads like it was an attraction, and I was impressed the entire two hours. The shuttle bus was also on time, so even though it takes half a day, I think the cost-performance ratio is excellent!
ハワイの大自然を感じてみたくて参加しました。過去レビューから、ロケ地を見る時間が少ないのかなと少し心配でしたが、運転していなかったため乗りながらでも充分楽しめました!沢山のロケ地を見たい方にはおすすめです!また、ドライバーをしてくださったスタッフさんのホスピタリティが凄くて、でこぼこ道をアトラクションのように運転してくれてすごい!と思いっぱなしの2時間でした。送迎バスも遅延がなかったので、半日かかりますが時間のコスパは最高だと思います!
| Rating: | |
|---|---|
| Packages: | 2時間コース<送迎付き> |
| Attended as: | Families |
| Posted on: | 2022/12/13 |
| Activity Date: | 2022/12/12 |
Reviewed by: Omari
Best experience ever in Hawaii. Made me want to move to Oahu just to keep taking the excursion and will do again. The weather was perfect, even though it rained at the end!!! We brought headties to cover our hair and goggles and bandanas were provided!!! Jackson was our tour guide and his energy made it most enjoyable. His attitude about life and the confidence with which he spoke made us feel safe and would have stayed an additional hour if given the opportunity!!!
| Rating: | |
|---|---|
| Packages: | 2-hour ATV Tour [Morning Package] |
| Attended as: | Couples |
| Posted on: | 2022/12/13 |
| Activity Date: | 2022/12/11 |
Reviewed by: Guest
We really enjoyed the trip. All staffs are super friendly and helpful. Everything we needed were prepared and provided. I wish I had chosen a less windy day, but regardless, we all had a great time, whether in water or on the boat.
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2022/12/13 |
| Activity Date: | 2022/12/08 |
Reviewed by: M & A
Our time at sand bar was amazing, it started with the crew and the musicians.
they made us comfortable and answered all our questions.
We had booked the banana boat and bumper package and it was exhilarating.
Looking forward to our next trip so we can book another tour.
| Rating: | |
|---|---|
| Packages: | Morning All-Inclusive Tour Banana Boat & Bumper Tube |
| Attended as: | Couples |
| Posted on: | 2022/12/13 |
| Activity Date: | 2022/02/08 |
Reviewed by: コロちゃん
Driving a buggy in the wonderful nature of Hawaii was a lot of fun, something you can't experience in Japan. However, the roads are not only unpaved but also quite bumpy in all directions. There was a sign stating that the maximum speed limit is 20 km/h, but the instructor driving the lead buggy instructed us to maintain a distance of just 2 meters from the buggy in front. That instructor was comfortably driving at 30 km/h, making it difficult to keep up and I was worried about tipping over. The engine brake worked well, but the foot brake was quite weak, so I was also concerned about crashing into the buggy ahead. I enjoyed it more in the second half once I got used to it, but until then, I felt more anxious than anything else.
There were more people in shorts, so it didn't seem necessary to wear long pants. Occasionally, there were explanations in English, but I, not being good at it, couldn't understand at all. The scenery was amazing, so I recommend it for those who are confident in their driving skills.
ハワイの素晴らしい大自然の中で日本では経験できないバギー車を運転出来てとても楽しかった。ただし道は未舗装であるだけでなく、前後左右にかなり凸凹です。張り紙には最高速度は20km/hまでとの速度制限の記載があるのですが、先頭バギー車を運転する指導員からは、前を走るバギー車との車間を2メートルに詰めて走行するように指示されました。その指導者は平気で30km/hを出すので、付いていくのが大変で横転が心配でした。またエンジンブレーキは良く効くのですが、フットブレーキはかなり甘いので前のバギーへの追突も心配でした。後半は慣れたので楽しかったのですが、慣れるまでは不安の方が強かったです。
短パンの人の方が多かったので、長ズボンである必要はないようでした。
時々英語で説明がありますが、苦手な私は全く理解できませんでした。
景色は最高でしたので、運転に自信がある人にはお勧めします。
| Rating: | |
|---|---|
| Packages: | 2時間コース<送迎付き> |
| Attended as: | Couples |
| Posted on: | 2022/12/13 |
| Activity Date: | 2022/12/09 |
Reviewed by: Pie
The crew and experienced was amazing. We would go back for sure
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2022/12/12 |
| Activity Date: | 2022/12/10 |
Reviewed by: kaolinacat
I have traveled to Hawaii about 20 times, including long stays, and this is my first visit in four years. I considered taking a bus or renting a car to get to Manoa, but since it was my first time in the area and I wanted to learn about the local plants, I decided to join this tour.
On the day of the tour, there were about four groups of Japanese participants and around four to five groups from English-speaking countries (the mainland, Australia, Italy). Our tour guide, Kanako, attended to everyone using both English and Japanese. I imagine she must have been quite tired from speaking both languages the whole time, but she was always smiling and considerate of everyone, truly a wonderful person.
Kanako's friendly approach made the bus ride and our exploration enjoyable, regardless of nationality. I participated alone, but I had the chance to chat, take photos, and exchange contact information with a woman who was also traveling solo from the mainland, which gave me a sense of the overseas travel experience I had missed. Thank you!
When we left Waikiki, the weather was quite overcast, and I wondered what it would be like in Manoa, but fortunately, it didn't rain during our exploration. We enjoyed the great outdoors while being careful of our footing. Along the way, we heard various stories, and I realized that the information shared during the tour was something I wouldn't have easily obtained on my own, making my decision to join the tour the right one.
After our exploration, we were served sandwiches from Andy's, a three-generation establishment in Manoa, along with water at Tantalus National Park. (The sandwiches here are incredibly filling; I was full after just half and took the rest home. The taste was excellent too, with a delightful sweetness in the bread!) Since it had rained, we ate together under a pavilion. Normally, we could have enjoyed our meal on the grass, further immersing ourselves in nature. After eating, we moved to a spot where we could see Diamond Head, Waikiki, and the airport for photos. Initially, clouds obscured our view of Diamond Head, but the weather changed suddenly, and by the end, we could see a bit of blue sky. I thought it was a miracle.
I usually participate in tours that are exclusively in Japanese, so I found this mixed tour to be a wonderful opportunity to communicate with people from overseas. I believe travel companies should actively promote mixed tours.
At the end, we all hugged goodbye. Although it was a short time, it was a very meaningful experience during my brief stay in Hawaii.
Thank you so much, Kanako! See you again!
ハワイへはロングステイもしたり20回程度は渡航しています。そして4年ぶりのハワイです。マノアへはバスやレンタカーを使っていくことも考えましたが初めての土地とそれから現地の植物等の情報も知りたかったのでこのツアーに参加しました。
当日は日本人(日本語)のグループが4組程度,英語グループ(メインランドやオーストラリア,イタリア)からの参加が4組~5組程度でツアーガイドのKANAKOさんが英語と日本語両方を使って参加者の方々をアテンドしてくださいました。
英語と日本語でずっと話していたのでいつもよりきっと疲れたと思いますがいつもニコニコしていてずっとみんなを気遣っていて本当に素晴らしい方です。
KANAKOさんの対応がフレンドリーでバスの中や現地での散策が国籍問わず一体となって楽しく移動できました。私はひとりで参加しましたが本土からひとりで参加していた女性の方と一緒にお話しして写真を撮ったりメアドを交換したりと久しぶりに海外旅行にきた感触を得ることができました。ありがとうございます。
当日はワイキキを出たときはかなりどんより曇っていてマノアではどうなることかと思いましたが,散策途中は雨は降らず足元に気を付けながら大自然を満喫してきました。途中でいろいろなエピソード等も伺いやはり自分ひとりではなかなか得られない情報だったと思いツアー参加は正解でした。
散策終わるとマノアで3世代続くアンディーズのサンドウィッチとお水がタンタラス国立公園で渡されました。(ここのサンドウィッチはものすごくボリューミーで私は半分だけでお腹いっぱいになり持ち帰りました。そして味も最高。パン生地に甘味があって美味しい!!と思いました)
雨の後だったので東屋のようなところでみんなで食べました。いつもなら芝の上等で自然をさらに満喫しながら食べられたと思います。食後は公園内のダイヤモンドヘッド~ワイキキ~空港までが見渡せる場所へ移動し写真撮影しました。写真撮影の最初は雲がかかってしまっていてダイヤモンドヘッドも見えない状況だったのですが途中から天気が急変して最後はすこしだけ青空が見えました。奇跡だと思います。
私は普段日本語(日本人)だけのツアーを当たり前のように参加します。今回このように混在したツアーは海外に来て海外の方とコミュニケーションをとるすばらしい機会だと思いました。積極的に旅行会社も混在ツアーをアピールしてよいのではないかと思います。
最後はみんなお別れする時はハグしてお別れしました。とても短い時間でしたが短いハワイ滞在の中でとても有意義な時間となりました。
KANAKOさんほんとにありがとうございました♡またね!!
| Rating: | |
|---|---|
| Packages: | 基本プラン(2024年5月14日まで) |
| Attended as: | Solo Travelers |
| Posted on: | 2022/12/12 |
| Activity Date: | 2022/11/28 |
Reviewed by: ちゃーまん
I have been visiting Hawaii for over twenty years, and I thought I should participate in a sandbar experience at least once. In November, the sandbar is not visible at all (to be precise, you can only see a slight difference in color indicating shallow or deep water from the boat). The water level reaches up to my neck at 162 cm tall. The shallow period, where the water is only ankle-deep, is said to be in the summer.
Additionally, due to somewhat cloudy weather and strong winds, it was quite cold, and it didn't feel enjoyable. *The shuttle vehicle is refrigerator-level cold, so a jacket is essential.* The snorkeling was quite ordinary... there was no mention of sea turtles. I highly recommend snorkeling at Hanauma Bay instead.
The areas for activities like snorkeling, SUP, and kayaking are limited (not very wide), so you end up turning back shortly after you start paddling. The trip from the port is quick, with Hawaiian music playing for 2-3 songs on the way there, and on the return trip, it turned into a lively dance party for foreigners.
In terms of facilities and services, there are two women's restrooms and one men's restroom on board. There are unlimited donuts (two types), water, lemonade, tea bags, and hot water available. The donuts are delicious. There were two kind staff members who spoke a little Japanese (Kansai dialect). This staff member goes around the tables explaining things for Japanese participants.
I recommend participating during the summer season, but overall, considering the price, it felt like a 360-degree beach experience.
ハワイに通い続けて二十数年、一度くらいサンドバーに行っておこうと思い参加しました。
11月のこの時季、砂州は全く見えません。(正しくは、船から見て浅いか深いかの色の違い程度)
水位は私の身長162cmだと首くらいまであります。
足首程度の浅い時期は夏だそうです。
また、多少天気(雲多め)のせいもありましたが、風も強くてとにかく寒く楽しむって感じではありませんでした。
※送迎の車内は冷蔵庫レベルなので、上着が必須です。
シュノーケリングもごく普通...ウミガメなんて話にも出てきません。
ハナウマ湾でシュノーケリングする方が、圧倒的におすすめです。
シュノーケリング含めSUPやカヤックも遊べる範囲が限られている(それほど広くない)ので、漕いだらすぐに折り返すって感じです。
港からはあっという間なので、往路はハワイアンミュージック2~3曲で到着、復路はノリのいい外国人向けのダンスパーティー場と化しました。
設備やサービスとして、船内にはトイレは女性用×2、男性用×1あります。
ドーナツ(2種類)と水、レモネード、ティーバッグ+お湯が食べ放題、飲み放題です。
ドーナツは美味しいです。
少しですが日本語(関西弁)を話す親切なスタッフが2人居ました。
説明などは、このスタッフが日本人向けにテーブルを回り説明してくれます。
参加するならサマーシーズンおすすめしますが、全体的にはお値段を考えると360度のビーチってレベルでした。
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Couples |
| Posted on: | 2022/12/11 |
| Activity Date: | 2022/11/19 |
Reviewed by: ozm
We headed to the hotel in Waikiki by taxi and arrived in about 30 minutes! This time, we booked three activities, but parasailing was canceled due to strong winds. It was disappointing, but I think it was good that they considered safety and offered a refund! On the way back, the staff called a taxi for us, and they were very kind!
ワイキキにホテルがあるため、タクシーで向かいました!30分くらいでつきました!今回3つのアクティビティを予約しましたが、強風のためパラセーリングは中止となりました。残念ではありましたが、返金もあり安全を考慮してもらえたのでよかったと思います!帰りもタクシーを呼んでくださって、店員さんが親切でした!
Thank you for coming to H2O Sports Hawaii!
Mahalo for coming to H2O Sports Hawaii!
| Rating: | |
|---|---|
| Packages: | パラセーリング+ 2人乗りジェットスキー+バンパーチューブ |
| Attended as: | Couples |
| Posted on: | 2022/12/11 |
| Activity Date: | 2022/12/08 |
Reviewed by: Erica C.
Honestly best idea ever, gives you all the key things here. You get that fun tour information but with super cool guides that are real joy to have. I’m not as much of horse rider but the atv was best option. You kinda free independent driving yourself at super relaxing. Booking was super easy as well as ticket pickup and information. I would do this tour again absolutely even families with kids were having a blast in my group!!!
| Rating: | |
|---|---|
| Packages: | 2-hour ATV Tour [Morning Package] |
| Attended as: | Couples |
| Posted on: | 2022/12/10 |
| Activity Date: | 2022/11/15 |
Reviewed by: Tina and friends
It was amazing,We had the best tour guide, he was very nice, informative and knowledgeable with history kept it interesting throughout our 90 min tour . definitely worth making this a must do on your trip to HI,
| Rating: | |
|---|---|
| Packages: | Jurassic Jungle Expedition Tour [90 mins] |
| Attended as: | Couples |
| Posted on: | 2022/12/10 |
| Activity Date: | 2022/11/18 |
Reviewed by: Dkoi
My family absolutely loved this! It was our favorite activity of our entire vacation! The crew was very helpful and gracious.
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2022/12/10 |
| Activity Date: | 2022/11/17 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for using VELTRA.
We are glad to hear that you had a valuable experience.
However, we apologize for not being able to provide information regarding the Japanese narration, which may have caused you some anxiety on the day of the tour.
We received notice from the local operating company that the Japanese service has changed, and we updated the tour page recently.
To avoid similar inconveniences in the future, we will work closely with the local team to ensure better service.
Thank you for your understanding.
VELTRA
VELTRAをご利用くださりありがとうございます。
貴重な体験ができたようで、嬉しく思います。
しかしながら、日本語ナレーションにつきましてご案内できておらず、当日不安なお気持ちにさせてしまいましたことお詫び申し上げます。
現地催行会社より日本語サービスが変更になっているとの連絡を受け、先日ツアーページを更新しました。
今後同様のご迷惑をおかけしないためにも、現地とのコミュニケーションを密にとって、より良いサービスが提供できるよう努めてまいります。
何卒よろしくお願いします。
VELTRA