Reviewed by: shio
The day I participated was cloudy, with occasional rain, making it a bit chilly to enter the sea. I went to the meeting place, but there were no signs and no one who looked like they were part of the group... I felt anxious. Eventually, some people who seemed to be participants began to gather, and after some time, a person holding a sign arrived. I felt relieved... The guide spoke in English, so it might be difficult for those who are completely new to snorkeling. However, if you watch the movements of the people around you, you'll be fine. The sea turtles and fish were very beautiful! For those who are not good with the cold, it would be better on a hot day, but the wind from sailing after getting out of the sea can be chilly. I think it's a good idea to prepare long sleeves or a hoodie. If you are prone to seasickness or cannot swim, it might be better to avoid this activity.
参加した日は曇り空で、時々雨も降り、海に入るには少し肌寒い日でした。集合場所に行ったものの、看板もなく、それらしい人もいない…不安。そのうち参加者らしい人たちが集まり始め、その人たちと一緒にいると、時間を過ぎてから看板を持った人がやってきました。ホッとした…。ガイドは英語なので、シュノーケリングが全く初めての人には分かりにくいかも。でも周りの人たちの動きを見ていれば、大丈夫です。ウミガメ、魚たち、とてもきれいでした♪寒いのが苦手な方、暑い日なら良いのですが、海から上がった後のセーリングの風は体が冷えます。長袖やパーカーを用意しておくと良いと思います。船酔いしやすい方、泳げない方は避けたほうがいいかな。
| Rating: | |
|---|---|
| Packages: | おすすめプラン |
| Attended as: | Friends |
| Posted on: | 2013/08/13 |
| Activity Date: | 2013/08/10 |
Reviewed by: tommy
I had always wanted to try it at least once, and I finally made it happen in Hawaii. Unlike Japan, the power of the waves was different, and surprisingly, I was able to stand up on the board right away. I had to paddle in time with the waves, but after two or three times, my arms became too tired, and each time, the coach pushed me from behind, allowing me to stand up multiple times, which was amazing.
Lastly, when I was being taken back, the hotel was WHITE SANDS HOTEL, but we took a long detour through Ala Wai and passed by Hilton, and I was dropped off on Kuhio Street, which wasted a lot of time. I thought they would drop me off first.
If it weren't for that, I would have given it a perfect score.
一度はやってみたいと思っていましたが、やっとハワイで実現できました。日本と違って波の力が、違うの為?可なんと、一発で立つことができました。波にあわせてこがなけばいけないのですが、2、3回もすると腕が上がらなくなり、その度にコーチが後ろから押してくれ何回も立てることができ最高でした。
最後に、帰りに送ってもらう時にホテルは、WHITE SANDS HOTELでしたが、アラワイを、通りヒルトン等を通り、クヒオ通りで降ろされメチャクチャ遠回りになり、時間が無駄になりました。最初に下ろしてくれるかなと思ったのですが。
これさえなければ、満点をあげるところでした。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Solo Travelers |
| Posted on: | 2013/08/12 |
| Activity Date: | 2013/07/14 |
Reviewed by: Felix
This was a wonderful experience. The driver Larry is amiable and knowledgable who provided all the information needed for the trip and he gave detailed description about the areas along the road. Crews on the boat are professional and helpful. They did an excelent job in making it an enjoyable trip on the sea. Watching the golden sun vanishing into the ocean, eventhough we did not make encounter with the dolphinss, yet it was an unforgetable pleasant experience.
| Rating: | |
|---|---|
| Packages: | 2.5-hour Sunset Snorkel Cruise [Oct-Mar] |
| Attended as: | Families with Young Children |
| Posted on: | 2013/08/11 |
| Activity Date: | 2013/08/08 |
Reviewed by: Lisa
Cousin Rich was the best tour guide ever! Got everyone on the bus including my 2 teenage sons hyped up for a fun evening! Very organized from the minute you step on the bus..lots of activities offered, delicious meal and good entertainment! Beautiful sunset on the west side of the island.. Well worth the $ spent:)
| Rating: | |
|---|---|
| Packages: | Standard Hawaiian Buffet & Hanauma Bay Shuttle Combo |
| Attended as: | Families |
| Posted on: | 2013/08/10 |
| Activity Date: | 2013/08/04 |
Reviewed by: Lisa
Amazing ride.. Would definitely go again!! Thank You Sarah for a wonderful time...first time on an ATV- easy to maneuver. Beautiful countryside to explore. Well worth the $ spent! Teenage boys had a blast too!
| Rating: | |
|---|---|
| Packages: | Single-Passenger ATV (2 Hours) |
| Attended as: | Families |
| Posted on: | 2013/08/10 |
| Activity Date: | 2013/08/05 |
Reviewed by: E.I
The staff were all very friendly, and they entertained us by speaking in Japanese and our broken English, even though we couldn't speak English well☆
They took a lot of photos for us, and the view from the high spots was amazing‼ The way they maneuvered so that our bodies didn't touch the sea and only our feet were in the water was truly impressive‼ If we ever go to Hawaii again, I definitely want to join this tour again꒰*´艸`*꒱
お店の方全員がとても感じが良く、英語の話せない私たちを日本語や私たちの片言英語でも話してくれ楽しませてくれました☆
写真も沢山撮ってくださり、高い所も景色も良く最高でした‼
体が海につかないように足だけつけてくれる操縦は本当に感動しました‼
また是非ハワイにいく事があったらこのツアーには参加したいです꒰*´艸`*꒱
| Rating: | |
|---|---|
| Packages: | 高さ90メートル |
| Attended as: | Couples |
| Posted on: | 2013/08/10 |
| Activity Date: | 2013/07/15 |
Reviewed by: E.I
The staff at the shop were all very friendly, and they entertained us by speaking in Japanese and our broken English, even though we couldn't speak English well.
They took a lot of photos for us, and the view from the high spots was amazing! The way they maneuvered the boat to keep our bodies out of the water while only letting our feet touch was truly impressive! If we ever go to Hawaii again, I definitely want to join this tour!
お店の方全員がとても感じが良く、英語の話せない私たちを日本語や私たちの片言英語でも話してくれ楽しませてくれました☆
写真も沢山撮ってくださり、高い所も景色も良く最高でした‼
体が海につかないように足だけつけてくれる操縦は本当に感動しました‼
また是非ハワイにいく事があったらこのツアーには参加したいです꒰*´艸`*꒱
| Rating: | |
|---|---|
| Packages: | 高さ90メートル |
| Attended as: | Couples |
| Posted on: | 2013/08/10 |
| Activity Date: | 2013/07/15 |
Reviewed by: kei
During the bus ride, we talked about Hawaii, enjoyed hula dancing, singing, and had a great time beyond just swimming with dolphins. I was surprised by the high energy of the staff, but they were friendly and it was fun. I was worried about seasickness, but I took medication beforehand, so I was fine. (While waiting our turn to swim with the dolphins, there were already several other boats, and I felt a bit queasy during that time.) For snorkeling, we were given bread to feed the fish, so we were able to see a lot of them.
バス移動もハワイの話をして頂いたり、フラダンス、歌、とイルカ以外にも楽しめました。スタッフの方はテンションが高く驚きましたが、フレンドリーで楽しかったです。
船酔いを心配しましたが、事前に薬を飲んだので大丈夫でした。
(イルカと泳ぐのに、他の船がすでに数隻いて順番を待ってる間が少し酔いそうでした)
シュノーケリングは魚のえさとして、パンをもらえたので沢山魚が見られました。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2013/08/08 |
Reviewed by: あいこ
There were many young people, but I participated with my parents. (The only older participants were my parents.)
We were able to see dolphins, but they were swimming so fast and moving around that it felt like we only caught a glimpse of them. My parents couldn't keep up...
However, we were able to go snorkeling, and there was a lot to do, so it was good overall.
The staff were very energetic, and we had a great time. I think it would be worth participating at least once.
若い方が多かったのですが、両親と参加しました。(年配者は両親だけでした)
イルカは見られたのですが、イルカの泳ぎが早くてあちらこちらへ移動するのに忙しく、一瞬見られたかなという感じでした。
両親は付いていけず・・・
でもシュノーケリングも出来たし、盛りだくさんだったので良かったかな。
スタッフの方はテンションが高く、楽しく過ごせました。
一度参加されても良いのではないでしょうか。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2013/08/08 |
Reviewed by: Peter
Fun luau. Good food and show. The fire show was really the best part. Would recommend experiencing while in Hawaii.
| Rating: | |
|---|---|
| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Couples |
| Posted on: | 2013/08/08 |
| Activity Date: | 2013/07/25 |
Reviewed by: Peter
Best activity in Hawaii. Kualoa valley was incredibly beautiful. The 2 hour ride was absolutely worth it. Highly recommended.
| Rating: | |
|---|---|
| Packages: | Single-Passenger ATV (2 Hours) |
| Attended as: | Couples |
| Posted on: | 2013/08/08 |
| Activity Date: | 2013/07/22 |
Reviewed by: くろうま
At first, I was worried about the tour content being too much, but I participated anyway. The beautiful ocean views of West Oahu were great, but seeing wild dolphins in the water and then witnessing the swimming sea turtles was truly moving. It wasn't just a simple watching tour; it was really wonderful. I thought it was a fantastic tour with a lot of substance. (However, it seems that since they are wild animals, there may be times when you can't see them.) The staff were fun and attentive, and I'm really glad I participated. I want to go again.
はじめはツアー内容が多すぎて、どのような内容かと心配して参加しました。
素晴らしい西オアフの海の景色も良かったですが
野生のイルカを海の中で見れて、その後はウミガメの泳ぐ姿を
また海の中で見れたことがとても感動的でした。
ただのウオッチングツアーではなく、とても良かったです。
本当に中身の濃い素晴らしいツアーだと思いました。
(ただ、野生の生き物なので見れない時もあるみたいですね。)
スタッフも楽しく丁寧で、本当に参加して良かったです。
また行きたいです。
| Rating: | |
|---|---|
| Packages: | おすすめプラン<2015年3月末まで> |
| Attended as: | Families |
| Posted on: | 2013/08/08 |
| Activity Date: | 2013/08/04 |
Reviewed by: カイラニ
I participated last year and it was so great that I'm joining for the second time this year. The location is at Hilton Hawaiian Village, so it's very convenient to walk from Waikiki.
The show is all in English, but it's enjoyable.
While waiting for the luau to start, the sunset from the Hilton's lagoon is very beautiful, so just looking at the scenery is never boring.
It seems like this will become an annual tradition for our family.
昨年参加してとても良かったので、今回2度目の参加です。
場所もヒルトンハワイアンビレッジにあるので、ワイキキからお散歩がてら歩いて行けるのでとても便利です。
ショーはすべて英語ですが楽しめます。
ルアウが始まるまでの待ち時間も、ヒルトンのラグーンからは夕日がとてもきれいに見えるので、景色を眺めているだけでも飽きません。
我が家では毎年恒例の行事になりそうです。
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2013/08/08 |
Reviewed by: Karmine
I highly recommend this activity!! We did the one for lunch but should have don the whole day! My husband loved it, we paid the extra $$$ for Snuba because we love snuba! The food was delicious also!
| Rating: | |
|---|---|
| Packages: | Sail & Snorkel Tour |
| Attended as: | Couples |
| Posted on: | 2013/08/06 |
| Activity Date: | 2013/07/20 |
Reviewed by: shoko
I participated with my mother and two daughters (11 and 16 years old). I was anxious because I didn't understand the language, but they taught us well with gestures. My mother could only stand for about three seconds, but my daughters were able to ride the waves well. I highly recommend it!
母と娘2人(11歳16歳)と参加しました。言葉も分からず不安でしたが身振り手振りでしっかりおしえてくれました。母は3秒くらいしか立てませんでしたが娘達はしっかり波に乗れてました。おすすめです!
| Rating: | |
|---|---|
| Packages: | プライベートレッスン(5歳以上) |
| Attended as: | Families with Young Children |
| Posted on: | 2013/08/05 |
| Activity Date: | 2013/07/29 |
Reviewed by: kevin gaines
This was an awesome and excellent experience and our ride guide Kaui was wonderful! She took out pictures whenever us the riders wanted out pictures took at photo sites. The 2hr ride is much more hands on and allows you to see the property a lot better than the 1 hour ride. I had such fun and I recommend this event to all would might be curious about this ATV ride.
| Rating: | |
|---|---|
| Packages: | Single-Passenger ATV (2 Hours) |
| Attended as: | Solo Travelers |
| Posted on: | 2013/08/04 |
| Activity Date: | 2013/07/04 |
Reviewed by: JOHN & MELANIE
WE HAD A GREAT TIME IT WAS OUR FIRST TIME PARASAILING AND WERE NOT SURE IF WE WOULS LIKE IT OR NOT, BUT THE BOAT CREW & CAPT DAVIE WERE GREAT AND MADE US FEEL AT EASE. ALL 3 OF US LOVED IT!!
| Rating: | |
|---|---|
| Packages: | X-Treme Ride [1000 feet] |
| Attended as: | Families |
| Posted on: | 2013/08/04 |
| Activity Date: | 2013/07/24 |
Reviewed by: 匿名希望
The food was delicious. The kids enjoyed it a lot. My child participated in a tattoo experience and got a shark drawn. They did it really well, and my child was very happy. The fire show was also amazing! The kids were super excited. Be careful with drinks when the wind blows. I wish I could have enjoyed it more if I spoke English.
食事はおいしかたです。こどももパクパクでした。タトゥーの体験に子供が参加してサメを書いてもらいました。とっても上手に書いてくれ、子供も大喜びです。ファイヤーショーも最高!子供も大興奮でした。風が吹く時には飲み物注意だよ。英語が出来たらもっと楽しめたのにな。
| Rating: | |
|---|---|
| Packages: | スタンダードシート(2015年12月末まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2013/08/04 |
| Activity Date: | 2013/07/24 |
Reviewed by: 匿名希望
The bus came to pick us up at the hotel, but it was full. The scenery along the East Coast Line until we arrived at Sea Life Park was breathtaking. This time, only the kids participated in the Dolphin Encounter, but since the order was mixed up, we missed some great photo opportunities. It was frustrating! I bought the photos that were taken, but they were a bit pricey. I also purchased a video as a keepsake. The kids were absolutely thrilled.
バスがホテルまで迎えに来てくれましたが満員状態でした。そしてシーライフパークに着くまでの東海岸線の景色は絶景でした。今回はドルフィン・エンカウンターに子供だけ参加しましたが、順番がばらばらだったのでシャッターチャンスを逃してしまいました。くやしい!写真を撮ってくれていたのを購入しましたが、ちょっとお高いです。記念にビデオも購入しましました。子供は大喜びでした。
| Rating: | |
|---|---|
| Packages: | イルカと遊ぶ!ドルフィン・エンカウンター |
| Attended as: | Families with Young Children |
| Posted on: | 2013/08/04 |
| Activity Date: | 2013/07/25 |
Reviewed by: Mr. Smith
Paradise Cove Luau, Best luau on the island, we had a blast!
| Rating: | |
|---|---|
| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Families |
| Posted on: | 2013/08/01 |
| Activity Date: | 2013/07/05 |
Reviewed by: TAKA
We participated as a family of three. The activity itself was very enjoyable, and thanks to the captain's playful spirit, we even got to experience a splash in the sea.
I think those who are fluent in English can enjoy it wholeheartedly without any worries.
However, there were no staff at the counter or on board who could speak Japanese well, and the briefing was really just reading a paper in Japanese with only a few words. Since we had children with us, I felt a bit anxious considering the worst-case scenario.
The website mentioned that we would be picked up by a trolley with the tour company's logo, so I was watching for the trolley, but what arrived was a Mercedes van. Moreover, it was more than five minutes late, and I started to think about arranging a taxi. I think it would have been better if they had explained that it could be either a trolley or a vehicle like this; I was lucky I didn't miss it.
The return vehicle seemed to have been overlooked in the arrangement and took a while to arrive. When I asked the counter when the return vehicle would come, they said it would be here soon, but what came was a taxi. They mentioned that I would have to cover the cost myself, and a foreign couple who were with us talked to the counter and arranged for the same van we took to get back safely. If it had just been us, it might have turned into a rather unpleasant event.
As I mentioned earlier, parasailing itself was very exciting and fun, so if there’s a next time, I think I would look for a tour company that can communicate in Japanese. I believe there are many Japanese participants who could book through a Japanese website, so I would have appreciated a bit more consideration for Japanese speakers, such as having staff who can speak Japanese.
家族3人で参加しました。
アクティビティそのものはとても楽しく、キャプテンの遊び心もあって海ポチャも経験できました。
英語が堪能な方なら不安なく心から楽しめると思います。
カウンターにも乗船スタッフにも日本語が充分に話せる人がおらず、本当に単語のみの日本語と、日本語で書かれた用紙を読むだけのブリーフィングでした。
子ども連れでしたので万が一のことを考えると少々不安でした。
サイトでの説明には催行会社名ロゴの入ったトロリーで送迎と書いてあったのでトロリーを目で追っていましたが、来たのはベンツのバン。
しかも5分以上遅れ、タクシー手配しようかと考え始めた頃でした。
トロリーもしくはこういう車と説明があったらよかったと思います、見落とさなかったから良かったけど。
帰りの車も手配が漏れていたのかなかなか来ず、カウンターに帰りの車はいつ来るのか聞くとすぐ来るというので待っていると来たのはタクシー。
費用は自分持みたいなことも言われ、同行した外国人カップルも同じ所まで乗るためカウンターと話をつけてくれて、行きと同じバンを呼んでもらえ無事に帰れましたが自分たちだけだったら、後味の悪いイベントになってたかもしれません。
先にも書きましたがパラセイリング自体はとてもエキサイティングで楽しかったので、もし次があるとすれば日本語の通じる催行会社を探すと思います。
日本語サイトで申し込めて、日本人の参加者も多いと思いますので、日本語OKなスタッフを配置するなどもう少し日本人への気遣いも欲しかったです。
| Rating: | |
|---|---|
| Packages: | 無料ハナウマ湾送迎シャトル付き! 高さ150メートル エキストリームライド! |
| Attended as: | Families |
| Posted on: | 2013/07/29 |
| Activity Date: | 2013/07/23 |
Reviewed by: rik
I imagined that I would be able to swim close enough to touch the dolphins, but since they are truly wild dolphins, that wasn't the case. However, the joy I felt when I saw the dolphins in sight was immense.
The staff members were very cheerful, and I had a wonderful time. I'm glad I participated.
The rating of Good is likely because there was a baby dolphin in the pod, which meant they didn't come very close. (There's nothing that can be done about that.)
Overall, it was Great!!
想像してたのはイルカに触れるくらいの距離で泳げるのかと思っていたけど、本当の野生のイルカが相手なだけに、そんなわけはなかったけど、その分視界にイルカが見えた時の喜びはとても大きかったです。
スタッフの方々もとても陽気で楽しい時間をすごすことが出来ました。
参加してよかったです。
評価がGoodなのは、イルカの赤ちゃんが群れにいる為か、なかなか近くには来てくれなかったからです。(こればっかりはどうしようもないですね)
その他のないようにGreatです!!
| Rating: | |
|---|---|
| Packages: | おすすめプラン<2015年3月末まで> |
| Attended as: | Couples |
| Posted on: | 2013/07/28 |
| Activity Date: | 2013/07/18 |
Reviewed by: DDP
Great excursion. Great guides. Worth doing! The turtles were amazing and we had the bonus of seeing dolphins...
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Couples |
| Posted on: | 2013/07/28 |
| Activity Date: | 2013/07/03 |
Reviewed by: Frogfather
Parasailing with this company was Awsome!!! We were 7 first timers and they made the experience easy and enjoyable. Would definitely seek same company out again.
| Rating: | |
|---|---|
| Packages: | 600ft Line (6 min) |
| Attended as: | Families with Young Children |
| Posted on: | 2013/07/27 |
| Activity Date: | 2013/07/24 |
Reviewed by: Reena
Our group of 17 took the afternoon sail. The crew wants to have as much fun as their guests so they do their best to create a memorable experience. One meal, snacks, non-alcoholic drinks and complete snorkel gear is included in the cost.
There are two locations where swimming among sea turtles is likely. For $5 you can get a quart size of fish food and it is suggested to feed the fish at the last location. Divers don't mind diving to the bottom and up close to the marine life with your waterproof camera to get some amazing shots - just ask them. A photographer comes along to capture all the beautiful moments both on board and underwater. A dvd of 500+ photos of your trip for $65 is worth it.
Served during the last snorkling location, our family style lunch of kalua pork and teriyaki chicken sliders with all the trimmings was plentiful and satisfying. Alocholic drinks are $4.
Great first-time deep sea snorkling experience. Would definitely go again with these guys! Mahalo!
Thanks for joining our newer product- the Catamaran Snorkel and Sail- we love the stylish snorkeling experience we can offer on this tour and that the boat can accommodate both food and a bar. We also offer a mini dive called SNUBA on this trip. On your next trip out, we'd love to show your group. Thanks again for joining us. We look forward to your return visit!
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2013/07/25 |
Reviewed by: AkikoH
I had diving experience, so I was accustomed to snorkeling and enjoyed it. However, my companion was new to snorkeling and being in deep water, which caused a bit of panic, and they couldn't see the dolphins underwater as a result. That said, I was satisfied with the tour because we got to see the dolphins up close from the back of the boat when they swam alongside us.
ダイビング経験があったので、シュノーケルにも慣れていたので楽しめましたが、連れはシュノーケル&足が付かない海は初めてだったので、ややパニックになり、せっかくのイルカを海の中から見ることはできず。
ただ、船と並走してイルカが泳いでいた時に、船尾から間近でイルカを見れたことで、ツアーとしては満足していました
| Rating: | |
|---|---|
| Packages: | おすすめプラン<2015年3月末まで> |
| Attended as: | Couples |
| Posted on: | 2013/07/24 |
| Activity Date: | 2013/07/22 |
Reviewed by: さりー
I participated in the 120-meter event. At first, I was unsure whether to ask for photos, but it was the right decision to go ahead and ask. I'm glad I got to take pictures with Diamond Head in the background! ♪
120メートルで参加しました。
最初は写真を撮ってもらうか迷ってましたが、お願いして正解でした。
ダイヤモンドヘッドをバックに写真撮ってもらえて良かった♪
| Rating: | |
|---|---|
| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2013/07/24 |
| Activity Date: | 2013/07/17 |
Reviewed by: Mekhemar Family
My 10 and 11 year old daughters and I went on this excursion. It was a dream come true. Our captain took us up to a cove area where there were a good 30-50 spinner dolphins were hanging out! We had a blast. We then moved over to the sea turtles and we just loved that as well.
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| Packages: | Temporarily Unavailable - Dolphin Excursion (with Transportation & Lunch) |
| Attended as: | Families with Young Children |
| Posted on: | 2013/07/22 |
| Activity Date: | 2013/06/26 |
Reviewed by: Brad
On time and friendly pick up in Waikiki got us to the dock. Filled out the legal paperwork and boarded the boat within 10 minutes. Friendly crew of two; Jamel the skipper and Gene rigger and photographer. You get rigged at your seat then sit down on the back deck to get hooked up to the parasail. They reel you out to about 1,000ft then real you back in. If you don't want to get wet you have to ask, otherwise you get dunked on the way back in. We also recommend you get the photos; Gene does a good job and you get them on an SD card to take with. Our 14 year old girls really enjoyed it as did the mom and dad; we went up two at a time, but they can take three (and maybe four?); total time aloft was about 10-12 minutes. Total time Waikiki to Waikiki was about 3 - 3.5 hours.
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| Packages: | X-Treme Ride [1000 feet] |
| Attended as: | Families |
| Posted on: | 2013/07/22 |
| Activity Date: | 2013/06/28 |
Reviewed by: Chanda
Great fun. I would recommend them and go again!! They made everyone comfortable and safety was utmost important to them.
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| Packages: | 600ft Line (6 min) |
| Attended as: | Families with Young Children |
| Posted on: | 2013/07/17 |
| Activity Date: | 2013/07/12 |
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Reply from activity provider
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We apologize for any anxiety caused due to the language barrier, especially with children in tow. We will strive to improve staff training to prevent such issues in the future. Thank you very much for taking the time to share your feedback. We look forward to serving you again.
日本語が通じず、お子様連れとのことで不安な思いをさせてしまい申し訳ございませんでした。今後はこのようなことがないよう、スタッフの教育に努めて参ります。この度は、貴重なお時間を割いてのご投稿誠にありがとうございます。またのご利用お待ち申し上げております。