Reviewed by: Mark
Great experience, Great food, Great people, a must do if your are in Waikiki !!!!
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| Packages: | Premium Orchid Package with Dinner Buffet - Most Popular! (Middle Seating) |
| Attended as: | Couples |
| Posted on: | 2014/08/27 |
| Activity Date: | 2014/08/26 |
Reviewed by: katey
The shuttle service to the hotel was convenient.
There were three groups of Japanese and one group of Americans, and we chose the 120m option.
On the way up, there was a strong wind, and it felt like we were over 120m high. I considered the 150m option, but the 120m was plenty of fun.
The final splash in the sea was nice, as it only reached my shins.
I declined the $30 photo shoot and asked a Japanese person to take pictures with my digital camera.
The boat rocked quite a bit, so it might be a good idea to take motion sickness medication.
The boat staff were very friendly, which was reassuring.
ホテルへの送迎付きで便利でした。
日本人3組とアメリカ人1組で、私達は120mを選びました。
上に上がっていく途中で強風が吹き、120m以上上がった感覚になりました。150mと迷いましたが、120mで十分楽しかったです。
最後の海ポチャは、ひざ下までだったので、気持ちよかったです。
$30の写真撮影はお断りして、日本人の方にデジカメ撮影をお願いしました。
ボートが結構揺れたので、酔い止めは飲んだ方がいいかもしれません。
ボートのスタッフは、かなりフレンドリーなので安心でした。
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| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Families |
| Posted on: | 2014/08/24 |
| Activity Date: | 2014/08/02 |
Reviewed by: ともえ
I flew in the blue sky with the blue sea below, and it was the best feeling. My husband, who has a fear of heights and was feeling anxious, exclaimed, "I want to do it again!" The staff were unique and explained things clearly, even with their broken Japanese, which was great. The wind felt nice, and I was very satisfied.
青い空に飛び、青い海を眼下に、最高の気分でした。
高所恐怖症で不安を抱えていた旦那が、「またやりたい!」と大絶賛。
スタッフの方もユニークで、片言の日本語ながらわかりやすく説明してくれたので、よかったです。
風が気持ちよく、大満足でした。
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| Packages: | 高さ150メートル エキストリームライド!<2015/11/30まで> |
| Attended as: | Families |
| Posted on: | 2014/08/24 |
| Activity Date: | 2014/07/29 |
Reviewed by: オルフィン
I participated with my 8-year-old daughter. Not only did we interact with dolphins, but we also swam with two dolphins, and one of them pushed us along with its belly. I was surprised by the high price, but I believe it became a lifelong memory for my daughter. One of the dolphins we swam with was the only Orfin (a hybrid of dolphin and whale) in the world.
Thank you, VELTRA, for your prompt email responses just before the tour and right before our departure from Japan.
8才の娘と参加しました。イルカとふれあうだけでなく2頭のイルカと一緒に泳いだり、イルカが足の裏を押し上げて泳いでくれたりしました。お値段は高めでびっくりしましたが、娘の一生の思い出になったと思います。一緒に泳いだイルカのうち一頭は、世界で唯一のオルフィン(イルカとクジラのハーフ)でした。
VELTRA様。ツアー催行直前、日本出発直前でも迅速なメール対応に感謝致します。
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| Packages: | 2頭のイルカと泳ぐ!ドルフィン・ロイヤルスイム |
| Attended as: | Families with Young Children |
| Posted on: | 2014/08/24 |
| Activity Date: | 2014/08/09 |
Reviewed by: ハワイ大好き野郎
I participated with three friends, and we were debating who should go alone, but they let all three of us take off into the sky together☆
The view was amazing, and it felt really great☆彡
The usual "butt drop" was also very enjoyable(^^)
友人三人で参加して誰を一人にするか悩んでいたのですが、三人で一緒に空へ飛び立たせてくれました☆
眺めも最高でめっちゃ気持ち良かったです☆彡
お決まりのお尻ドボンも気持ち良かったです(^^)
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| Packages: | 高さ180メートル |
| Attended as: | Friends |
| Posted on: | 2014/08/23 |
| Activity Date: | 2014/07/31 |
Reviewed by: Natalie Redman
Amazing, Amazing, Amazing...the most beautiful & picturesque sunset I have ever experienced in my life!
The buffet dinner was very nice, the fish was so fresh and just melted in your mouth, there were also pulled pork, teriyaki chicken, salad, veges and from memory Im sure there was rice. Unfortunately we did not experience the Hawaiian show nor the dessert (as the sunset captivated us for the time until the fireworks viewing!). My daughter (13 yrs old) and I thoroughly enjoyed our sunset dinner cruise.
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| Packages: | Island Buffet & Friday Fireworks Package |
| Attended as: | Families |
| Posted on: | 2014/08/23 |
| Activity Date: | 2014/08/01 |
Reviewed by: Marisa
Timely pick-up, great folks, and tasty food. Oh, and did I mention dolphins! I thoroughly enjoyed myself and can say that this is by far the best dolphin snorkel I've been on. I got my gear within 5 minutes of check-in and put in my lunch choice. Dolphin Excursions is an educationally based tour company and some of the people there are marine biologists. They seemed to read the behavior of the dolphins very well. The baby spinner dolphins are super cute! This is a great time of year because the dolphins are having babies so they are fun to watch. We went out about 3 times to snorkel, twice with the dolphins so close. I have never seen so many dolphins with me in the water, and you can even hear them 'singing' before you see them. When we got back, lunch was already made. The food is great at Spinner's Cafe, and the people are courteous. I had a great time and can say that many others did as well.
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| Attended as: | Families with Young Children |
| Posted on: | 2014/08/22 |
Reviewed by: ゲスト
It was fun to sink to the bottom of the sea and see a lot of fish, but it was a bit disappointing that the colors were hard to distinguish and difficult to see.
海底に沈んでいって、たくさんの魚を見ることができて楽しかったが、色が分かりにくく、見えにくかったのが少し残念
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| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2014/08/21 |
| Activity Date: | 2014/08/17 |
Reviewed by: Jaclyn H
Such an enjoyable time, good food, & wonderful entertainment! The only reason that I didn't give it 5 stars is because we weren't given enough time to participate in the activities of the night. Overall, a wonderful evening. Dancers are gorgeous. I would definitely recommend this activity!
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| Packages: | Deluxe Dinner Package |
| Attended as: | Couples |
| Posted on: | 2014/08/21 |
| Activity Date: | 2014/08/18 |
Reviewed by: ohana
I participated with my boyfriend and four friends. It was my first time paragliding, and it was amazing to soar over the beautiful ocean in Hawaii (^o^) When I was making the reservation, I was really torn about which height to choose, and I decided to go for the challenging 120 meters. However, when I actually flew, I thought there wasn't much difference between 120 meters and 80 meters. But my friends, who were watching from the boat, said it was completely different! (laughs) The male tour guides were very enthusiastic and fun, even playfully dropping us into the sea before we took off, which added to the excitement. We also requested photos for $30 for the four of us, and they took beautiful, clear pictures that we couldn't have captured with our smartphones, so we were very satisfied. The tour ended in an hour and a half, and having transportation included made it easy to plan our next activities.
彼と友達夫婦4人で参加しました。
パラセーリングは初めてでしたが、ハワイの綺麗な海の上を悠々と飛べて最高でした(^o^)
申込みの時は何mにするか迷いに迷って、ちょっとチャレンジの120mにしました。実際飛んでみると、120mも80mもあまり違いはないのでは?と思いましたが、船から見ていた友達は全然違った!と言っていました(笑)
ツアーガイドの男性達もサービス精神?旺盛で、飛ぶ前に海に落とされたりキャーキャー楽しく、盛り上がりました。
写真も4人で30$でお願いしましたが、スマホでは撮れない美しく鮮明な写真を撮って頂き満足でした。
一時間半で終わって、送迎付きなのも後の予定が組みやすく良かったです。
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| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Friends |
| Posted on: | 2014/08/19 |
| Activity Date: | 2014/08/10 |
Reviewed by: マツジュン
Since I was in Hawaii, enjoying the beautiful tropical sea, I decided to try the classic activity of parasailing! I went for the extreme ride at 150 meters! It was thrilling when we were deliberately dropped into the sea as we left the boat! The vast blue ocean and the distant view of Honolulu were breathtaking, making me feel at ease despite the height. I highly recommend this experience if you visit a southern island.
However, I was disappointed that the photo service provided by the staff did not include the pictures I was hoping for on the CD-R we received at the end.
せっかくのハワイ、せっかくの常夏の海だから、定番のアクティビティ・パラセーリングに挑戦しました!
どうせなら、と言うことで150メートルのエキストリームライドにアタック!
ボートから離れるときは、わざと海に落とされたりとすごくスリリング!
広く蒼い海と、遠くに見えるホノルルの町並に感動して高さを感じない気持ちよさがありました。
南の島に来たのなら是非体験して欲しいです
ただ、スタッフによるフォトサービス、最後にいただいたCD-Rには、期待していた写真が記録されてなくて残念です。
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| Packages: | 高さ150メートル エキストリームライド!<2015/11/30まで> |
| Attended as: | Couples |
| Posted on: | 2014/08/18 |
| Activity Date: | 2014/07/26 |
Reviewed by: Sejung, Hwang
I went there with my mom. My mother said this tour was the best among all tours. I strongly recommend you this tour. Hawaiians were very welcoming and everybody was kind!
I like especially dance performance with dinner. It was absolutely amazing!! The food was delicious and good to have a traditional food like poi.
I still have a flower necklace from Paradise cove. The sunset was also beautiful.Mahalo!
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| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Families |
| Posted on: | 2014/08/18 |
| Activity Date: | 2014/08/11 |
Reviewed by: yuji
This is my fourth time in Hawaii, and I've used this service three times. I recommend it for the afternoon of the first day. It's a large catamaran, so there's not much rocking, which makes it安心 (safe).
ハワイは4回目ですが 内3回利用しています
初日の午後にお勧めです
大型のカタマランですので 揺れもさほどなく
安心です
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| Packages: | 通常プラン(2017年12月31日まで) |
| Attended as: | Friends |
| Posted on: | 2014/08/17 |
| Activity Date: | 2014/08/10 |
Reviewed by: KON
My 7-year-old daughter was really excited to get on the boat, but once we headed out to sea, she got scared and didn't want to jump. However, with the instructor's kind support, she was able to jump and it seemed like she really enjoyed it, saying she wants to go again. So, we plan to jump again next time!
7歳の娘が船に乗るまではノリノリだったのに実際に沖へ出ると怖がって飛ぶのを嫌がってたんですが、インストラクターの優しいサポートで飛ぶことができ、相当気持ちが良かったらしくまた行きたいと言ってました。
なので次回もまた飛びたいと思います!
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| Packages: | 高さ90メートル |
| Attended as: | Families with Young Children |
| Posted on: | 2014/08/17 |
| Activity Date: | 2014/08/14 |
Reviewed by: ハワイ大好きさん
Since my child is small, I was a bit anxious about interacting with wild dolphins, so we participated in this tour. We were able to touch the dolphins and even received kisses from them, making it a fun experience without any fear. While waiting, we could take photos in front of the pool, so even the older brothers who didn't sign up for the dolphin interaction tour were not bored. It was also nice that we could freely explore the park afterward.
小さい子供なので、野生のイルカとは、少し不安があったので、こちらのツアーで参加させて頂きました。
イルカに触る事が出来て、キスしてもらったりで、怖がる事なく、楽しい体験になりました。見学するのも、プール前で、写真撮影しながら待てたりと
イルカと遊ぶツアーに、申し込みしてないお兄ちゃん達も、退屈せず待てました。
後は、自由に、パークを回る事も出来て良かったです。
| Rating: | |
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| Packages: | イルカと遊ぶ!ドルフィン・エンカウンター |
| Attended as: | Families with Young Children |
| Posted on: | 2014/08/17 |
| Activity Date: | 2014/07/31 |
Reviewed by: ハワイ大好きさん
I had a little free time, so I signed up on-site. It was easy to participate with free transportation to the hotel, and the weather was nice, but the view from the ocean off Waikiki Beach was absolutely stunning. During the ride, I was told about delicious restaurants and had some interesting conversations, which made it a lot of fun.
ちょっとした空き時間が出来たので、現地で、申し込みしました。
ホテルまで、無料送迎付きで、手軽に、参加出来たのに、天気良かったのもありますが、ワイキキビーチ沖、海の上からの絶景最高でした。
送迎中、美味しいお店など、教えてもらったり、面白いおしゃべりしてもらったりで、楽しかったです。
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| Packages: | 高さ90メートル |
| Attended as: | Families |
| Posted on: | 2014/08/16 |
| Activity Date: | 2014/07/29 |
Reviewed by: ハワイ大好きさん
I was anxious because I couldn't speak English, but the person explaining things was able to communicate in Japanese, so I was able to understand everything without any issues. After that, we headed straight to the beach! The lesson was right in front of us on the beach! Although the lesson was in English, it was fine with gestures! They quickly taught me the tips to stand up, and I was able to ride the waves multiple times. They even took photos of me riding the waves, which became the best memories! I highly recommend it!
英語喋れなくて、不安だったんですが、説明してくれる方は、日本語OKだったので、問題なく説明終えれました。
その後、早速、海へ!
歩いてすぐ前のビーチでのレッスン!
レッスンは、英語だったんですが、見ぶり手振りでOK!
直ぐに立てるコツ教えてもらえて、何度も、波に乗れました。
波に乗ってる写真も撮ってくれていて、最高の思い出になりました!
オススメします
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| Packages: | プライベートレッスン(5歳以上) |
| Attended as: | Families |
| Posted on: | 2014/08/16 |
| Activity Date: | 2014/07/24 |
Reviewed by: chinezo
Due to a pickup trouble from another parasailing experience, we were an hour late and participated with my 14-year-old son. He was satisfied as he was able to stand up and ride the waves early on. Since we were an hour late, I think we only had about an hour left for the lesson, but after the other participants left, it turned into almost a private lesson, and we were able to enjoy an extended time. Thank you to the Japanese staff member, Aiko? (I hope I’m not mistaken ^_^) for handling the pickup trouble. I definitely recommend this tour. As for me, I had to give up after 30 minutes due to a recurrence of back pain! (It was because of the hotel’s too soft bed! Just an excuse ^_^;) It's a shame I don't have any photos.
別のパラセーリングの体験談に投稿させていただいたピックアップのトラブルで、1時間遅れで、14歳の長男と参加。長男は、早々に立って波に乗ることができて満足そうでした。1時間遅れだったので、本当はレッスン時間あと1時間ぐらいしかなかったと思いますが、他のレッスンの皆さんが帰ったあとも、ほぼプライベートレッスン状態で、時間延長で楽しませていただきました。日本人スタッフのアイコさん?(だったかな。間違えてたらすみません^_^)ピックアップのトラブルから対応ありがとうございました。ぜひ、オススメのツアーです。最後に、私は?というと、腰痛再発のため、30分でgive up!(ホテルの柔らかすぎるベッドのせいだぁ!言い訳でした^_^;)写真がないのが残念。
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| Packages: | グループレッスン |
| Attended as: | Families |
| Posted on: | 2014/08/15 |
| Activity Date: | 2014/08/09 |
Reviewed by: ちかちか
I participated because I wanted to see an authentic hula dance show.
The hula dance show featured various forms that are rarely seen in Japan, including performances by male dancers and hula danced by male-female pairs, which were truly wonderful. I'm glad I attended. Children aged 7, 5, and 3 also participated and had a great time.
However, it felt like the bus ride to and from the venue was part of the show, with the male bus guide engaging the audience in lively talks. Most of the audience were native speakers, and it created quite an exciting atmosphere. Unfortunately, I couldn't understand the content of the talks at all due to my level of English. Even my husband, who usually works in English, said it was too fast and he could only catch about half of it. But for some reason, the kids were really into it…(^^;)
I think those with a good level of English will enjoy it from start to finish. Regardless, I was satisfied because I got to see a fun show.
As for attire, since the show is held on the beach, you can dress up or wear casual clothes. Beach sandals would be a good choice for footwear.
本格的なフラダンスのショーが見たかったので参加しました。
フラダンスのショーは、日本ではあまり見られない、男性のダンサーのショーや、男女ペアで踊るフラダンスなど、様々な形態がみられ本当に素晴らしいものでした。参加してよかったです。
7才、5才、3才の子供たちも参加しましたがとても楽しんでいました。
ただ、行きのバスの中から帰りのバスの中までがショーの一環という感じで、男性のバスガイドさんの観客を巻き込んだトークが繰り広げられます。ネイテェブのお客さんがほとんどで客を巻き込んでかなりの盛り上がりがあります。ただ残念なことに私の英語レベルだとトーク内容は全くわかりませんでした。。
普段、英語で仕事をする主人ですら、早すぎて半分ぐらいしか聞き取れないと言っていました。
でも、逆に子供たちはなぜかノリノリでした…(^^;)
こんな感じで、英語がかなりのレベルの方は最初から最後まで楽しめると思います
それをさしいても、楽しいショーが見れたので私は満足です。
服装は浜辺で行われるショーなので、ドレスアップを、してもよし、普段着でもよしだとおもいます。靴はビーチサンダルがよかったです。
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| Packages: | オーキッド・ルアウ・ビュッフェ(12/31まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2014/08/14 |
| Activity Date: | 2014/08/11 |
Reviewed by: みんみん
I was able to easily experience a luau in Waikiki.
The show was very entertaining and authentic.
It became a wonderful memory for the whole family.
ワイキキで気軽にルアウを体験できました。
ショーはとてもおもしろく、本格的でした。
家族みんなのとてもいい思い出になりました。
| Rating: | |
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| Packages: | スタンダードシート(2015年12月末まで) |
| Attended as: | Families |
| Posted on: | 2014/08/14 |
| Activity Date: | 2014/07/23 |
Reviewed by: ピーチ
First day at Iruka University! This time, the staff was very energetic and taught us a lot about the ocean, so thank you for the enjoyable time!
When searching for dolphins, we were ready to go as soon as we spotted them! At first, it felt a bit intense until we got used to it, but they really helped us encounter wild dolphins, and we were able to see a large pod with our own eyes. When I submerged my ears in the water, I could clearly hear the dolphins' calls, which was incredibly exciting!
At Ryugu Castle, a wild honu (sea turtle) came within 50 centimeters, and I was so thrilled to be able to touch it! I was desperately trying to stay still on the surface, but the honu gracefully dove without touching me, making it a very rare experience! On the boat, there was no time to be bored, and I had a fulfilling and fun day. I definitely want to participate again next time!
One disappointing thing was that there were professional photographers taking pictures, and when I purchased the data ($60), I received photos of all participants, but I had fewer pictures than other families. It felt a bit disappointing since I paid the same amount as others. I think participants should definitely approach the photographers and ask for more photos!
いるか大学初登校!今回はスタッフの皆さんとても元気で海のあれこれたくさん教えてもらって楽しぃ時間をありがとうございました!
イルカ探しは、見つけ次第すぐスタンバイ!慣れるまでスパルタ感に思ってしまいましたが(^^)野生のイルカとの遭遇に一生懸命引っ張って行ってくださってしっかりイルカの大群を目で見られたし海中に耳を浸けているとキューキューキューてイルカの鳴き声もしっかり聞けて大感激⭐︎^o^
竜宮城では野生のホヌさんが50センチの近距離まできて触れたらヤバイ!って必死に水面でじっとしていたのですがホヌさんが、スゥーッと触れることなく無事潜ってくれたり〜とっても貴重な体験が出来ました!船の上ではぼーっとしてる暇はなくとても充実した楽しい1日を過ごせました、次もまた参加したいですね!
残念なのは一つプロカメラマン方もいらっしゃって撮ってくださっていたのですが、データ購入(60ドル)してみてみたら参加者全員のデータをいただきましたが他の家族の撮影枚数より少なく、他の方と同じ額払ってるのに…と少し残念な感じでした。参加される方は、ぜひぜひ積極的にカメラマンに近寄って撮ってもらった方が得!と思います^_^
| Rating: | |
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| Packages: | 10:30出発プラン(2016年3月31日まで) |
| Attended as: | Couples |
| Posted on: | 2014/08/14 |
| Activity Date: | 2014/08/02 |
Reviewed by: たあさん
We were picked up by the hotel and arrived at a nearby beach. Along with us, there were many couples and groups of friends who boarded the same boat and headed out to sea. The parasailing was done for those who were shorter, and we were the second-to-last group to go. Flying over the vast ocean was exhilarating and a lot of fun, but at 150 meters high, it was really scary at the end, and I found myself wishing they would bring us down quickly, haha. The parasailing itself was enjoyable, though. The crew on the boat took photos for us, and we could purchase the data for $30 at the end. However, when I checked the data after returning home, there was nothing in it, and despite paying $30, I didn't get a refund. It was the worst experience.
ホテルに送迎してくれて近くのビーチに到着。私たちのほかにもたくさんのカップル、友達グループが同じ船に乗り海上に出ました。パラセイリングは高さの低い人たちから行われ私たちはこのグループでは最後から2組目に乗りました。広い海の上を飛んでとても爽快感で楽しかったですがさすが150メートルはすごく高くて最後は怖くて早くおろしてくれと思いましたw パラセイル自体楽しかったですが。写真を船に乗ってる乗組の方が撮ってくれて最後30$でデータを購入することができます。帰国後データを見ると何も入っておらず、30$払ったのに払い戻しもされず最悪でした。
We sincerely apologize for the inconvenience caused during your trip. We are truly sorry that you were unable to access the data, and we regret that we could not provide you with one of your important memories. We have fully refunded the data fees that you paid on-site. We have also sent you a separate email with further information, and we would appreciate it if you could check that.
Best regards,
VELTRA Customer Support Team
この度はせっかくのご旅行中にご不便をおかけし申し訳ございませんでした。データの中身をご確認出来なかったとの事、大事な思い出の1つをご提供出来ず誠に残念に思います。現地で別途お支払いただいたデータ料金は全額お支払させていただきました。別途メールでご案内差し上げましたのでご確認いただければ幸いです。VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2014/08/14 |
| Activity Date: | 2014/06/02 |
Reviewed by: おサルのジョージ
My high school child quickly learned to ride and had a great time. The group lesson had more than 10 participants, but the staff was well-equipped, providing frequent support.
高校生の子供は、あっという間に乗れるようになり、楽しんでいました。
グループレッスンは、10人を超えるグループでしたが、スタッフが充実していたため、こまめにフォローしてくれていました。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Families |
| Posted on: | 2014/08/14 |
| Activity Date: | 2014/08/10 |
Reviewed by: yuko
It started at 9 AM. I participated alone, but I ended up experiencing it with my cousins who were visiting from the mainland United States. They had booked for 80m while I had booked for 120m, so they adjusted to my reservation, which made the experience longer and luckier for me. It was not scary at all and was really fun. They took photos, but my face didn't show up, and it was completely dark. There was only one photo where I could barely be seen. I bought it for $30, but I wish I hadn't. I plan to participate again when I come with friends, but this time in the evening instead of the morning. Ah, I'm really disappointed about the photos.
朝9時からでした。一人で参加したけれど、アメリカ本土から来ていた従姉妹と3人で体験することになった。彼女達は80mで私は120mで予約だったので、彼女達は私に合わされるので、時間も長くなってラッキーだった。まったく怖くなくてとても楽しかった。写真を撮ってくれたけれど、顔が写っていなくて、真っ黒だった。辛うじて一枚だけ写っていた。30ドルで買ったけど、やめておけばよかった。次回友達と来たときに参加するつもりだけど、朝ではなくて、夕方体験するつもりです。あぁ写真が本当に残念です。
| Rating: | |
|---|---|
| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Solo Travelers |
| Posted on: | 2014/08/13 |
| Activity Date: | 2014/08/10 |
Reviewed by: chinezo
We stayed in Honolulu as a family of four (myself, my wife, our 14-year-old son, and our 8-year-old son). Our 8-year-old son was not allowed to join the surfing group lesson due to age restrictions, so we split into two groups: my son and I went surfing, while my wife and our younger son went parasailing, which we had booked in advance from Japan.
By chance, the hotel pickup times for both tours were the same. On the day of the tour, I went to the reception first, and when the driver arrived, he called my name, and my son and I got in. I provided my full name and handed over the voucher (which clearly stated surfing), but it turned out to be the parasailing van. I asked the driver to go back so we could switch with my wife and younger son, but the driver insisted he couldn't go back due to time constraints!
We arrived at Hilton Lagoon Harbor in about 15 minutes, and reluctantly, the boat departed without us. I then called VELTRA for assistance. With the help of the person in charge of the surfing tour, they arranged for my wife and younger son to be picked up by the surfing tour van, allowing us to switch and participate in both tours, albeit one hour late.
We had another tour booked for the afternoon, and for a moment, I feared we might have to cancel one of the tours that day! I am very grateful for the support from both tour desks. This kind of trouble turned into a memorable experience of our trip.
Lastly, I have one piece of advice: please ensure that drivers are properly instructed to confirm the details on the voucher (full name, tour name).
家族4人(私、妻、長男14歳、次男8歳)でホノルル滞在。8歳の次男は年齢制限でサーフィングループレッスンがNGとの事で、私+長男→サーフィン、妻+次男→パラセーリングと二手に分かれて、日本で事前予約してました。たまたま二つのツアーのホテルピックアップ時間が一緒。当日私が先にレセプションに出ていて、やって来たドライバーに名前を呼ばれ、長男と乗り込みました。フルネーム言ってバウチャー(当然サーフィンと書いてある)も渡しましたが、途中でパラのバンである事が判明。ドライバーに、戻って妻+次男とチェンジしてくれと話ししましたが、ドライバーのオッチャン、時間がないから戻れないの一点張り!15分程でヒルトンラグーンのハーバーに着いてしまい、止むを得ずその回のボートには出発してもらいVELTRAに電話。サーフィンツアーの方の担当の方の協力もいただき、サーフィンツアーのバンに妻+次男をピックアップしてもらい、私+長男と入れ替わり、1時間遅れで、両方のツアーに参加できました。午後にも別のツアー予約しており、一瞬、どれかのツアーを当日キャンセルしなければならない!との最悪状況を想定しましたが、両方のツアーデスクの担当の方の対応には大変感謝してます。こんなトラブルも印象深い旅の思い出になりました。(^o^)/
最後に一つだけ苦言を。やっぱりバウチャーの内容(フルネーム、ツアー名)はドライバーにきちんと確認するよう指導お願いします。
We sincerely apologize for the inconvenience caused to our customers due to the driver's confirmation oversight. We will instruct the local staff to ensure thorough confirmation processes through the operating company and will strive to improve our services in the future. Thank you for sharing your experience.
VELTRA Customer Support Team
この度はドライバーの確認不備により、お客様にご迷惑をおかけすることとなってしまい申し訳ございませんでした。
現地スタッフには催行会社を通じて確認作業の徹底を指導するとともに、今後のサービスの改善に努めさせていただきます。
体験談のご投稿ありがとうございました。
VELTRA カスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 高さ90メートル |
| Attended as: | Families |
| Posted on: | 2014/08/12 |
| Activity Date: | 2014/08/09 |
Reviewed by: Morgan
Very fun!! The people were super nice and professional. Good price and the money for the pictures is well worth it.
| Rating: | |
|---|---|
| Packages: | 1200ft Line (10 min) |
| Attended as: | Families |
| Posted on: | 2014/08/09 |
| Activity Date: | 2014/07/19 |
Reviewed by: みみみ
I'm glad I went! Since everything is in English, I think it would be a great time for anyone who understands English. It's almost like being surrounded by foreigners, so you can really enjoy the Hawaiian vibe, and I had a wonderful time taking in the sunset and the ocean views. I definitely want to go again when I visit Hawaii!
行ってよかったです!
全て英語なので英語がわかる人なら最高に楽しいと思います。ほぼ外人なので、ハワイ感が味わえるしサンセットや海の景色もよく楽しめました。またハワイに行ったら絶対に行きたいです。
| Rating: | |
|---|---|
| Packages: | オーキッド・ルアウ・ビュッフェ(12/31まで) |
| Attended as: | Couples |
| Posted on: | 2014/08/09 |
| Activity Date: | 2014/07/16 |
Reviewed by: OGATA
I went to Hawaii for my niece's wedding. I was able to challenge myself with parasailing, which had been a dream of mine for a long time, and it was so much fun. The sky and the sea, Hawaii is the best!! I landed perfectly in a small space on the boat from the sky. My skills were great.
姪っ子の結婚式でハワイに行きました。ずっと夢だったパラセイリングに挑戦できて楽しかったです。空と海、ハワイ最高!!
空から船の小さなスペースに見事に降りてこれました。腕がよかったです。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2014/08/09 |
Reviewed by: Arjan
We had a blast - my wife, my 8 yr son. The hotel pick up was well organized - the driver was not only very funny bus also good organized. We arrived perfectly on time for the boat tour and got in the parasailing gear after a couple of minutes on the water. The parasaIling was amazing and exciting - a great pleasure!!! Thanks to the crew of Hawaiian parasailing! You're the best
| Rating: | |
|---|---|
| Packages: | 800ft Line (8 min) |
| Attended as: | Families with Young Children |
| Posted on: | 2014/08/09 |
| Activity Date: | 2014/08/06 |
Reviewed by: てぃよし
We participated as a couple. The shuttle driver was a super cheerful Japanese man. He said he could only speak English, but he was very proactive and kind. When we arrived at the harbor, it seemed like the previous group hadn't returned yet, so we waited for the boat. After a short wait, we set sail. Everyone else, mostly white couples and families, was chatting happily with the instructor, and I felt a bit envious... We flew in pairs, but since we were the fifth group out of five, I got a bit seasick during the wait. Everyone, including us, chose the highest altitude.
When it was finally our turn, the view was amazing, and it felt like we were floating. It was quiet, and I didn't feel scared at all. However, I still felt a bit nauseous from the seasickness, which was disappointing. It's better to take motion sickness medication beforehand.
Although it was an extra charge, they took a lot of photos with a digital camera, and we made great memories. At the end, they told us we didn't need to tip since we purchased the photo data at the harbor office, but I left a little something anyway.
夫婦で参加しました。
送迎は超明るい日系人のおじさんでした。英語しかしゃべれないんだ~と言いながらも積極的!それに親切です。
ハーバーに着くと前の組がまだ帰ってないようで船待ち。少し待ってから出港。私達以外は白人のカップルや親子でインストラクターとみんな楽しそうに話してて羨ましかった…。二人ずつ飛びますが、5組中5番目だったため、待ち時間中に船酔いしてしまいました。私達含め全員、一番高い高度を選んでいました。
いざ自分の番になると、とても景色がよく、ふわふわと飛んでるみたい。静かで風を感じて怖さは全くありませんでした。ただ船酔いしてたので気持ち悪さもまだあってそれだけが残念でした。酔い止めは飲んでいった方が良いです。
有料ですがデジタル一眼で写真も沢山撮ってくれ、良い思い出ができました。最後に港の事務所で写真データを購入したから、チップはいらないよ~と言ってくれましたが少し置いてきました。
| Rating: | |
|---|---|
| Packages: | 高さ180メートル |
| Attended as: | Couples |
| Posted on: | 2014/08/07 |
| Activity Date: | 2014/07/15 |
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Aloha!
The staff is gradually learning Japanese and enjoying time with the customers.
We are all happy to create good memories.
Until we meet again, aloha!
アロハ!
スタッフも だんだんと 日本語を覚えてきて お客様と楽しんでいます。
よい思い出になって スタッフ一同 うれしいです。
また お会いできる日まで アロハ!