Reviewed by: Kari
You must do this luau when you are in Oahu. Get the Deluxe Dinner Package...it is worth every penny. The staff was awesome, the food was excellent, the luau was amazing. The package includes a lei, coffee cup, souivener picture, 4 course meal that is served to you. I will go again when I am back in Hawaii.
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| Attended as: | Couples |
| Posted on: | 2012/07/25 |
Reviewed by: 匿名希望
I participated in the luau show because I wanted to show it to my mother, who was visiting Hawaii for the first time. Since we had a small child with us, I chose standard seating, thinking it might be troublesome if the child started to make noise. However, it turned out to be fine since we were seated directly in front. The only downside was that we had to wait a little to get our food after the Golden Circle guests.
The food was good, especially the sushi rolls and roast beef, but the rest was just average. It was fun to see various dances, and the fire dance was particularly impressive. Instead of making noise, the child was actually keeping rhythm with the music.
It was great that we could take commemorative photos with the dancers after the show.
初ハワイの母にルアウショーを見せたくて参加しました。
席は小さい子供がいるので騒ぎ出して迷惑になったら困ると思いスタンダードシートにしました。見づらいかなぁと思っていましたが、正面だったからか何の問題もなかったです。ただ、お料理を取りに行くのはゴールデンサークルシートの方達のアトになるので少し待ちますが。。。
お料理は海苔巻きとローストビーフは美味しかったですが他は普通かな。
色々なダンスを見ることができて楽しかったです。その中でもファイヤーダンスは迫力がありました。子供も騒ぎ出すどころか音楽に合わせてリズムをとっていました。
ショー終了後にダンサーの方々と記念撮影ができたのは良かったです。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/07/24 |
Reviewed by: 匿名希望
It felt a bit chilly, perhaps due to the overcast sky, and we only walked or waded in the shallow water. It would have been nice to have more time to swim, but we only circled around the boat for a short while. I heard there were sea turtles in the distance, but I couldn't see them. It's a shame because the staff were friendly and left a good impression.
曇天のためか、肌寒く浅瀬を歩いたり浸かっただけという感じですね
せめて泳ぐ時間があればよいのですが、短時間だし船の周りをぐるぐる周っただけです
遠くにウミガメの頭がある(らしい)のですが見えませんでした
スタッフは気さくで印象がよかっただけに残念です
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| Attended as: | Families |
| Posted on: | 2012/07/23 |
Reviewed by: Ann S. St. Paul, MN
My husband and I had a great time on our ride at Gunstock Ranch. Ross, our trail guide, was the best. I haven't been on a horse in years and it was my husband's first time riding. Ross matched us with great horses and took us on a great ride. We helped herd cows, went into the brush and up a mountain for views that were just amazing. This ride was truly one of the highlights of our most amazing trip to O'ahu. Thank you!
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| Attended as: | Couples |
| Posted on: | 2012/07/17 |
Reviewed by: Richard Baker
Took the family for the full day package. It was fun and interesting to see the different dances and learn about the different cultures. The food was really good and the show was excellent. Everyone should go at least once and you may need to go back to see what you missed the first time.
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| Attended as: | Families with Young Children |
| Posted on: | 2012/07/17 |
Reviewed by: Mr. Anonymous
As we have done a couple Luaus before I knew what to expect. This is a pretty good one - their location is fantastic - much better than Germaine's. And really loved the Hawaiian activities before the dinner. The food and drinks were average though. The drinks at Germaine's were a lot stronger. This Luau was also a little more restrained - better for families and older couples? Germaine's was a lot more fun and relaxed.
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| Attended as: | Families with Young Children |
| Posted on: | 2012/07/16 |
Reviewed by: ひろ
I previously went to Kailua by bus, and with the waiting time and transfers, it took about two hours from Waikiki. The tour shuttle bus arrived in about 30 minutes from the hotel, which I thought was a significant advantage for making effective use of time.
It was a guided kayak tour, so I had to go on my own after watching a video, but I couldn't remember everything perfectly since I needed to pay attention to both the visuals and subtitles. However, when I later asked the staff about things I didn't understand, they kindly explained everything, which made me feel at ease before setting off.
Carrying the kayak to the water was quite challenging for two women and took some time, but we managed. The launch site for kayaking was designated, and the staff helped us out.
We kayaked to the nearest uninhabited island, landed, and surprisingly stayed longer than expected because there were birds and great views. We even encountered a turtle along the way, and we completed the round trip to the uninhabited island without capsizing. For lunch, we could choose from several places, and I picked pizza, which I heard was popular among locals, and it was a satisfying meal.
After that, I really wanted to go to Lanikai Beach, so I rented a bike for $10 and got there in less than an hour, hurriedly took some photos, and dipped my feet in the ocean before heading back. The cycling route was fantastic, allowing me to enjoy the sea and greenery.
Although I didn't use them, I was pleased that snorkeling gear and mats were available for free, and bike rentals were half price. Overall, it was a tour that my friends and I were very satisfied with.
カイルアには、以前、自力でバスで行きましたが、待ち時間や乗継入れると、ワイキキから2時間くらいかかりました。
ツアーの送迎バスでは、ホテルから30分程で到着し、時間を有効に使えるのは大きなメリットだと思いました。
ガイドなしのカヤックツアーだったので、ビデオをみて自力で行くのですが、映像も字幕もみないとなので、完璧には覚えられませんでした。後から、スタッフの方にわからないことを聞くと親切に教えてくれたので、安心して出発することができました。
カヤックを水辺まで運ぶのが女2人だとなかなか大変で時間もかかりましたが、どうにかなりました。海でのカヤックの発着場所が決まっていて、スタッフの方が助けてくれました。
カヤックで、一番近い無人島までいき上陸、鳥がいたり、眺めがよかったりで意外と長居しました。途中亀に遭遇することもできて、転覆することなく無人島の往復でカヤックは終了しました。お昼は何店舗からか選べて、地元でも評判だと聞きピザを選び、満足なランチでした。
その後、どうしてもラニカイビーチに行きたかったので、10ドルで自転車を借り、1時間足らずで行ってあわただしく写真撮って少し海につかって帰ってきました。サイクリングコースも海や緑を感じられて最高でした。
使う機会はありませんでしたが、シュノーケルやゴザなど無料で借りられるのはうれしく、レンタサイクルも半額でした。
友達ともども大満足のツアーでした。
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| Attended as: | Families |
| Posted on: | 2012/07/15 |
Reviewed by: MEvans
Everyone would be well served to visit this beautiful memorial and remember why we enjoy so many freedoms. We will recount the cost of liberty and be more grateful. The Mighty Mo was awe inspiring and strengthened my pride in America! No trip to Hawaii would be complete without a visit to these sacred memorials.
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| Attended as: | Families with Young Children |
| Posted on: | 2012/07/13 |
Reviewed by: 雷太
I experienced horseback riding at Kualoa Ranch twice before, but this time I wanted to see a different view, so I tried the sunset horseback riding at this ranch. It was a small, privately-owned place, which made it easy to talk to the staff. The female guide spoke only English, but she was very kind, and the horses were well-trained, allowing us to enjoy the experience with peace of mind. There were also privately owned horses at the ranch, and one of the horses we encountered while riding was quite mischievous and fell right in front of us, leaving us in shock. Our guide, who also had a nursing qualification, provided emergency assistance and called an ambulance, while we waited anxiously. I realized that dealing with wild animals comes with such risks.
According to our guide, if the horse's personality doesn't match the rider's skill level, accidents can happen more easily. However, the horses at this ranch were well-behaved and properly trained, so we were able to enjoy the ride without worry until the end. We took in the magnificent scenery and sunset, treating the incident as a lesson, and it turned out to be a fun hour and a half of horseback riding.
乗馬はクアロア牧場で2度程体験しましたが、別の景色を見たいと今回こちらの牧場のサンセット乗馬を体験しました。
個人経営でこじんまりしていたので、話やすかったです。ガイドしてくれた女性は英語しかできませんが、とても優しく、馬もよく慣れていて安心して楽しめました。そこの牧場には個人所有の馬もおり、私たちが乗馬中に出会った馬がやんちゃで、目の前で落馬してしまい、唖然としました。私たちのガイドさんは看護師の資格ももっているとのことで、緊急対応し、救急車を呼んだのですが、その間私たちは緊張の面持ちで待機していました。自然の動物を相手にするのはこういったリスクも伴うものだというのを痛感しました。
ガイドさん曰く、馬の性格と乗り手の技量があっていないと、事故も起きやすいとのこと。しかしここの牧場の馬は、性格もよく、きちんと調教されているとのことで、最後まで安心して楽しめました。雄大な景色とサンセットを見て、アクシデントのことは教訓とし、楽しい1時間半の乗馬でした。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/07/12 |
Reviewed by: 9chan
I participated with my son and his wife. I had seen it many times on TV, but the real thing was indeed great. However, the contrast between the sandbar and the deep sea wasn't very clear, and I wished I could see it from the sky.
息子夫婦と4人で参加しました テレビ番組で何度も見ていましたが、実物はやはり良かったです ただサンドバーと深い海とのコントラストは、あまりはっきりせず、空から見たいと思いました
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| Attended as: | Families with Young Children |
| Posted on: | 2012/07/12 |
Reviewed by: フナピーパパ
This is my second tour following last year. It's my favorite. Renting a bike and exploring Kailua was amazing!
昨年に続き2度目のツアーです。お気に入りです。自転車借りてカイルア最高でした!
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| Attended as: | Couples |
| Posted on: | 2012/07/11 |
Reviewed by: 匿名希望
I didn't encounter any dolphins, but there's a guarantee, so it's good.
イルカには遭遇しなかつたけどギャランティが有るのでGOOD
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| Attended as: | Families with Young Children |
| Posted on: | 2012/07/10 |
Reviewed by: Joenette Cavanagh
My husband & I had a wonderful evening. The food was super delicious. We would like to thank the great chef, the pleasant/efficient servers & their very attentive manager. The show was great & very entertaining ESP. Michael Jackson, & the 2 Elvis impersonators. We'll do it again next time we are in Honolulu. Thank you so much for that excellent night!!! Btw, we're also glad that they gave us our 2 pictures. We will highly recommend this superb activity to our families & friends!
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| Attended as: | Couples |
| Posted on: | 2012/07/09 |
Reviewed by: Christine
There are so many activities to partake in leading up to the dancing show and feast! It is a really great, fun experience. Everyone was so very nice & polite making sure you were having a great time. Beautiful scenery, fun Hawaiian traditions to share. I highly recommend everyone goes! Fun for anyone!
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| Attended as: | Couples |
| Posted on: | 2012/07/06 |
Reviewed by: Mr. Anonymous
We enjoyed everything about the luau. 4 teenagers were very impressed with the good looking men and women performing.
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| Attended as: | Families with Young Children |
| Posted on: | 2012/07/05 |
Reviewed by: sugarman
On the left side, just past the Polynesian Cultural Center, there is a sprawling ranch. It feels more like Arizona than Hawaii, with mostly white people around. There happened to be families with small children gathered there since school was out, but most were just doing short horseback riding experiences. We set off under the guidance of Amanda, who moved here from New York about a year and a half ago. The exhilaration of galloping through the hills and forests is something hard to experience in Japan. I quit the Crane Riding Club out of frustration and have been riding at the Aso Dream Land Club for about three years, but that place has a lot of hills. Here, the flat terrain makes for the best galloping. Our 30-minute private lunch included a gigantic sandwich, juice, water, a mountain of fruit, and a box of macadamia chocolates, which was way too much to finish. I took the chocolates as a souvenir. I was a bit worried about not speaking English. If you're a beginner, they won't let you ride on a course that includes galloping. It's self-reported, but you'll need to sign a waiver, so you're responsible in case of an accident.
ポリネシアンカルチャーセンターを過ぎてまもなくの左側に牧場の敷地が広がっている。白人ばかりで、ハワイというよりアリゾナあたりの感じ。たまたま学校が休みで小さな子供連れの家族が群れていたが、ほとんどは短い体験乗馬。NYから1.5年前にやってきたAmandaの案内でいざ出発。丘陵を林を思いっきり駆け抜ける爽快さは日本では味わいにくい。クレイン乗馬クラブを欲求不満でやめ、阿蘇夢大地のクラブで3年ほど乗っているが、あそこは坂が多い。当地は敷地が平坦ゆえ駈足が最高。30分の僕らだけのランチには、特大のサンドイッチ、ジュース、水、山盛りフルーツ、マカデミアチョコ1箱がついていて、到底食べきれない。チョコはおみやげにもらいました。英語ができないとちょっと心配。乗馬未経験者なら駈足なしのコースじゃないと受けてくれません。自己申告だけど免責書類にサインしますから、事故があっても自己責任ね。
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| Attended as: | Couples |
| Posted on: | 2012/07/02 |
Reviewed by: family
I thought the luau was okay, but was frankly surprised how simple the meal was and it was not very good. The overall event was okay but I would not recommend this luau at least for the price we paid.
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| Attended as: | Families with Young Children |
| Posted on: | 2012/06/29 |
Reviewed by: いさ妻
Once we entered, there was a long wait until the show started. Since we went on the day of our arrival, I ended up feeling sleepy towards the end of the show.
We had to go up in turns to get our food, but our seats were towards the back, so we had to wait quite a bit, and there wasn't much to do, which felt like a waste of time.
It might be nice for those who want to enjoy the show leisurely, but considering the quality of the food, I thought it was a bit pricey, even with the strong yen.
入ってから、ショーが始まるまでが長く、到着日に行ったので、ショーの終わりの方は睡くなって、しまいました。
料理も順番に取りに行くのですが、私たちの席は最後の方だったので、かなり待たされ、ずっとする事もなくダラダラで、時間が勿体なかったです。
のんびりショーを見たい人だったらいいかもしれないけど、料理の内容を考えても、円高でもちょっと高いなぁと思いました。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/06/27 |
Reviewed by: Mr. Anonymous
Fun staff
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| Attended as: | Friends |
| Posted on: | 2012/06/27 |
Reviewed by: Mr. Anonymous
It was a memorable sea-kayaking trip. Just be aware of one small detail: the bathroom/restroom facility is suitable only for temporary bath & cloth change. Very much likely you have to come back for a real full bath at your hotel. Aside from this, every else (which counts towards 99% of the trip) is great !!
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| Attended as: | Friends |
| Posted on: | 2012/06/26 |
Reviewed by: Hassy
Since we were staying at a condominium, we gathered in front of the nearest Hyatt Regency hotel and boarded the bus from four different locations, departing with almost a full load. We were the only two Japanese people, so we were instructed to sit in the front row. The explanations were primarily in English, but I could understand the gist from the Japanese notes.
After arriving at Paradise Cove, we had complete freedom after seating arrangements. Although the park is small, if you don't actively participate in the events, it can get boring. However, if you're not very proficient in English, you might find that art activities are often put off, which can be frustrating.
Regarding seating arrangements, generally, the upper class sits in the middle, while the standard class is assigned to the ends, with specific seats designated by bus number and last name.
I enjoyed three Mai Tai drinks from the welcome drink until the end, and they were very delicious. There was also a ceremony, and the rare Kahlua pig was tasty, while the poi was not good, but mixing it with lomi lomi salmon made it enjoyable.
The desserts, including cake, fruit, and coffee, were plentiful. During the showtime, the singer and host interacted with the audience, and there were many opportunities for guest participation, creating a lively atmosphere. Those celebrating a special occasion were invited to stand and be congratulated. There were also mood-setting dance times and audience participation, including Tahitian dance and Hula songs.
On the way back, the bus was waiting at the exit, but if you take your time and look around, you might be able to take photos with performers in Polynesian costumes. The group photo we took at the beginning was not in the exhibition area; the bus guide had it and was waiting for us.
I thought the content was a bit pricey, but if you want to experience an American-style atmosphere, I recommend it.
コンドミニアムに滞在していたので最も近いハイアットリージェンシーホテル前に集合し、順次4ケ所から乗車、ほぼ満席の状態で出発しました。
日本人は私たち2人だけとの事で最前列に座るよう指示がありました。基本的に英語説明ですが、日本語のメモを見て大体分かります。
パラダイスコーブに到着後は席決め後は全くの自由行動。園内は狭いものの積極的にイベントに参加しないと退屈して終います。ただ余程英語が達者でないとアート作りは後回しされ嫌な思いをする事が多々あります。
次に席決めですが基本的には上クラスが真ん中、スタンダードは端席でバス#ごとに決められラストネームを書き入れ指定席になります。
ウエルカムドリンクから終了するまでマイタイジュースを3杯飲みましたがとても美味しかったです。
セレモニーもあり、珍しいカルアピックは美味、ポイは不味いのでロミロミサーモンと混ぜると美味しく戴けます。
デザートはケーキ、フルーツ、コーヒー共充実していました。
ショータイムの間にはシンガー兼司会者が観客に語りかけ、ゲスト参加の場面が多々あり盛り上がります。記念日に当たった人は立ち上がり祝福されます。ムードあるダンスタイムや観客参加もあり、タヒチダンスやフキラウソングも一緒に踊ったりします。
帰りは出口でバス#が待っていますが慌てずゆっくり周囲を見渡すとポリネシアン衣装の出演者と写真が撮れそうです。
最初に撮影したグループ写真は展示場にはなく、バスガイドさんが持って待っていました。
内容的には少し高めかなぁと思いますがアメリカ的な雰囲気を味わうならお勧めです。
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| Attended as: | Couples |
| Posted on: | 2012/06/25 |
Reviewed by: rui marine
Last month, I booked this as part of my son's wedding event. Most of the participants were repeat visitors to Hawaii and had already experienced dinner cruises. The bride's wish was for a dinner cruise, so after some deliberation, we decided on this sunset cruise. The boat was small, which might be a bit unfortunate for those who are sensitive to motion, but the open-air breeze was pleasant, and the staff had experience staying in Japan and were very attentive. Next time, I would like to take a cruise for my husband and my anniversary.
先月、息子のウエディングのイベントとして申込みました。
殆どの参加者が、ハワイのリピーターと言う事もあり、ディナークルーズも経験済み。お嫁さんの希望はデナークルーズ。で、頭を抱えた結果決めたのが、こちらのサンセット クルーズ。船が小さい為、船に弱い方には少しお気の毒でしたが、オープンエアーの風邪が心地よく、スタッフの方も、日本に滞在経験があり、とても気の付くスタッフでした。次回は私と主人のアニバーサリーで乗船したいものです。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/06/25 |
Reviewed by: Mr. Anonymous
We attended this tour with our 3 children. Our driver was Garfield and he was the most informative driver we experienced on our whole trip...he gave us a running commentary on everything we were passing on our way to Pearl Harbour and he had a great sense of humour. He was so punctual with time and always ensured everyone knew what was going on all the time. I would rate this tour as the best one we went on while in Hawaii, I can't speak more highly of it. Our 9 year old left the day completely educated and informed about Pearl Habour. It was also great to go onboard the USS Missouri and see what life was like at sea and understand where the signing for the end of the war occurred. Overall we were extremely pleased with the tour.
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| Attended as: | Families with Young Children |
| Posted on: | 2012/06/23 |
Reviewed by: matsu
This was my sixth trip to Hawaii, and I finally visited the sandbar I had always dreamed of.
On the way there, the guide's stories (in English) were interesting, so I wasn't bored on the bus, and the boat ride was fun too. We participated as a family, and my 4-year-old son was quite active, which caused some trouble for the staff and other participants, but everyone was very kind to us. I am grateful for that.
The only downside was that the weather wasn't great. It was a bit rainy and cold, and the tide was high, so I couldn't fully enjoy the charm of the sandbar. Since it's a natural activity, it is definitely affected by the weather... On the way back, we even saw sea turtles from the boat. The tour itself had delicious lunch, and I was very satisfied.
I hope to participate again when the weather is nice.
ハワイ6回目にして、初めてあこがれのサンドバーに行きました。
向かう途中のバスの中でも(英語でしたが)ガイドさんの話が面白くて退屈しませんでしたし、船も楽しかったです。
ファミリーでの参加、しかも4歳の息子が一緒で、全然大人しくしていなかったので、スタッフの方やほかの参加者の方々に大変ご迷惑をおかけしましたが、皆さんにとても良くしていただきました。
感謝しています。
残念だったのは天気がいまいちだったことです。
雨がぱらついて寒かったり、潮が満ち気味だったりで、サンドバーの魅力を堪能することができませんでした。やはり自然のアクティビティなので、どうしても天候に左右されてしまいますよね…
帰りがけに、船の上からもウミガメが見れました。
ツアー自体はランチも美味しかったし、大変満足です。
今度は天気のいい時に、また参加できたらいいなあと思います。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/06/22 |
Reviewed by: Mr. Anonymous
this place was great,,,everyone should see this
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| Attended as: | Couples |
| Posted on: | 2012/06/21 |
Reviewed by: Mr. Anonymous
the staff was great
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| Attended as: | Couples |
| Posted on: | 2012/06/20 |
Reviewed by: Mr. Anonymous
great place
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| Attended as: | Couples |
| Posted on: | 2012/06/20 |
Reviewed by: Mr. Anonymous
Paradise Cove was a beautiful location. We really enjoyed the activities, luau ceremony and the evening show. Great fun for families!
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| Attended as: | Families with Young Children |
| Posted on: | 2012/06/20 |
Reviewed by: 匿名希望
I participated with my parents and my three children. Although I can hardly speak English, I signed up as a memorable experience for my first trip abroad. When I requested a Japanese brochure, the bus guide named "Mark" was able to speak Japanese and provided us with attentive service, making our experience very enjoyable. He mentioned he was an elementary school teacher and took great care of the children, going above and beyond.
After arriving, there were events like tattoo painting, palm tree climbing, and beach net fishing, which we enjoyed with the kids. There were probably more people from the mainland United States, as everyone was very lively, and the atmosphere during the hula show was fun. The children also had a chance to dance, and all three of them went up on stage, creating wonderful memories.
We were the only Japanese family there, but it was a fun show that allowed us to feel the foreign culture.
The only issue was that the pickup bus was about 30 minutes late, which made me anxious, so I asked the hotel front desk to make a call for me. (I was worried about not being able to speak English in that situation.)
I would love to go again if I have the opportunity.
父母、私、子ども3人で参加しました。
英語がほぼ話せないのですが、初海外の記念?に申込行ってきました。
日本語のパンフレット希望とリクエストしたところ、バス専属のガイドさんが「マーク」さんとおっしゃいましたが、日本語のできる方で、丁寧に対応してくださってとても楽しめました。小学校の先生との事で子どもの事も気にかけてくださり至れりつくせりしていただきました。
到着後、タトゥーペイントやヤシの木のぼり、地引き網などイベントがあり子どもたちと楽しみました。
多分アメリカ本土からの方が多いのでしょうか、みんなとってものりのりで楽しい雰囲気の中のフラショーで楽しかったです。
子どもたちの踊る時間もあり、3人とも舞台に上がっておどったりして楽しい思い出ができました。
日本人は私たち家族だけでしたが、異国を感じられる楽しいショーでした
困った事と言えば迎えのバスが30分くらい遅れて、不安になりホテルのフロントの方にお願いして電話をしていただきました。(ここだけは英語できないのが不安でした)
また機会があれば行きたいです。
Thank you for enjoying Paradise Cove. Regarding the transportation, we apologize for the delay in pick-up due to heavy traffic caused by an event in Waikiki on that day. We are sorry for any anxiety this may have caused you. We look forward to serving you again.
パラダイス・コーブをお楽しみいただき有難うございます。
送迎につきましては、当日ワイキキ内でイベントが行われていた関係で、交通渋滞が激しくお迎えが遅れてしまいました。不安なお気持ちにさせてしまい、申し訳ございません。
またのご利用心よりお待ちしております。
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2012/06/18 |
Reviewed by: 匿名希望
I think the difference lies in where companies can stand out since what you can see is the same across the board.
The good things were that they arrived almost on time, the service was good, and the explanations on the boat were well done.
What was disappointing was that the talks weren't very entertaining, and the biggest letdown was that I couldn't see any fish while snorkeling. It might have been unavoidable due to the large number of participants.
However, to come back without seeing a single fish was really disappointing. The sandbar was beautiful, and they actively took photos, which was nice, but I wanted to see the fish. It was very disappointing that they didn't guide us to the spots where we could actually see them and just proceeded mechanically.
見れるものはどの会社でも同じだからどこで差をつけるかだと思います。
よかったことは、ほぼ時間通りに迎えがきたこと、対応はよかったこと、船での説明がよかったこと。
残念だったのは、あまりトークが面白くなかったこと、一番大きかったのはスノーケルで魚が全然見えなかったこと。参加人数が多かったので仕方のないことだったかもしれません。
しかし、魚一匹も見れずに、帰ってきてくださーいって。。非常に残念です。
サンドバーは綺麗だったし、写真も積極的に撮ってくれたりしてよかったですが、お魚さんみたかったのに、ちゃんと見えるポイントも案内せず、事を機械的にすすめていたことが非常に残念でした。
Thank you for using our services.
We are glad to hear that you enjoyed the sandbar. Please understand that the number and types of fish you can see may vary from day to day, as they are wild creatures.
However, we will take your feedback into consideration and work with the tour operator to ensure that we can provide a more satisfying experience for all participants.
We look forward to serving you again.
Alan1.net
この度はご利用ありがとうございました。
サンドバーをお楽しみいただけたようで、私どもも嬉しく思っております。
ご指摘いただきました魚に関しましては、野生の生き物ですので日によってご覧いただける数や種類など異なりますことご了承ください。
しかしながら、ご参加いただいている皆様にご満足いただけるツアーが提供できるよう、いただきましたご意見を参考に、催行会社と共に、よりよいツアーが提供できるよう努めさせていただきます。
またのご利用お待ちしております。
Alan1.net
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2012/06/16 |
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Thank you for attending the Starlight Luau! We are truly sorry to hear that our service during the luau did not meet your expectations. Please understand that we guide our meals in order. Based on your feedback, we will strive to provide a smoother experience in the future. Thank you for your valuable comments.
スターライト・ルアウにお越しいただきありがとうございます!この度はルアウでのサービスがお客様にご満足いただけなかったとのこと誠に残念に思っております。お食事は順にご案内させていただいておりますことご理解ください。お客様からの体験談をもとに、よりスムーズにご案内できるよう努めて参ります。貴重なご意見をご投稿いただきありがとうございました。