Reviewed by: 元気山勇気
Upon arrival, I was impressed by the service at the beachside window seat, just as I had heard. The food was delicious, and I want to go again.
到着とともにビーチの窓際の席で評判通りのサービスで感激しました。
料理もおいしく食べました、また行きたいです。
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| Attended as: | Couples |
| Posted on: | 2018/01/21 |
| Activity Date: | 2017/12/28 |
Reviewed by: わんちゃん
On the morning of the day I had a reservation, I received a message from the staff at VELTRA saying, "The waves are too high today, and the tour cannot proceed..." They explained the refund and rescheduling process, and I was able to reschedule for the next day. Their response was very professional, and I had no worries at all. I was a bit anxious the next day, but since I didn’t receive a call, I thought everything was fine and headed to the pickup location. However, it turned out to be the day of an annual parade, and the roads were heavily congested. After waiting for the bus for an hour... (I wondered if this could have been anticipated since it happens every year, but all the other tours and buses heading to the airport were also delayed, so I thought it might just be something you have to accept in Hawaii with a big heart, haha). It seemed that the street where we were supposed to be picked up was particularly congested, so the bus stopped on a larger road, and two staff members (one of whom was Japanese) ran to greet us. A large, beautiful bus came to pick us up. Once on the bus, they began with an apology for the delay, introduced the staff, and explained the schedule and important notes in English followed by Japanese. There was also information about purchasing a USB for photos and videos taken on the trip, as well as renting wetsuits. Those who purchased the photo/video package on the way to the destination received a wristband as a gift (one for each participant) and a $5 discount. It seems that if you stay close to the photographer, you might get more photos taken. Upon arriving at the harbor, we used the restroom and borrowed fins and goggles. (We also tried on the wetsuits we rented on the bus here.) Once we found the right size, we boarded the boat. After boarding, we set off to look for dolphins, and during that time, there was another explanation, and we sang a Hawaiian song to show respect for the ocean and its creatures while offering flowers. The cheerful Hawaiian staff jumped into the sea as soon as we reached the dolphin spot and swam to the location of the dolphins. Unfortunately, we didn’t encounter any turtles or whales, but we did meet dolphins, which was an emotional experience that allowed us to feel connected to nature. After that, we moved to another location where we had free time to enjoy snorkeling and kayaking. On the way back to the harbor, we enjoyed taro cheese burgers, bite-sized pineapple, and a small bag of chips each. The staff also performed hula dancing, and everyone participated in dancing together. It was a fun time throughout, and my whole family was very satisfied. Since we purchased the USB, we went to pick it up at an office near DFS in Waikiki that evening, and the Japanese man at the office was very friendly and approachable. You can also receive an eco-bag at this office. I definitely want to participate again the next time I go to Hawaii. If you have children, I think the 11 AM departure plan would be better to avoid putting too much strain on them. Even if you usually don’t get motion sickness, I think it’s wise to take motion sickness medication as a precaution.
予約をしていた日の朝、VELTRAさんのスタッフの方から「本日は波が高く催行不可能となりました…」と連絡があり、返金・振り替えなどの説明があり、翌日へ振り替えてもらいました。もちろんきちんとした対応で、何の心配もありませんでした。次の日も心配でしたが、電話が来なかったので大丈夫なんだなと思いピックアップ場所へ。しかしその日は年に一度のパレードの日だったらしく道路は大渋滞。バスを待つこと1時間…。(毎年の事なので事前に予測できないのかな?とは思いましたが、他のツアーも、空港へ向かう予約のバスもどれもこれも全てが遅れていたのでハワイでは仕方がないのかな?と思う大きな心が必要です(笑))我が家のピックアップ場所の通りが特に渋滞していたようなので大きい道路にバスを停めスタッフの方が2人(1人は日本人)で走って迎えに来てくれました。大きい素敵なバスがお迎えに来てくれていました。バスに乗るとまず、遅れたお詫びから始まりスタッフの紹介、今日のスケジュールや注意事項などを英語に続き日本語で説明してくれます。バスの中で写真や動画を収めたUSBの購入、ウエットスーツのレンタルなどについても説明があります。行きのバスで写真・動画のセットを購入した人はリストバンドのプレゼント(参加人数分)、5㌦の割引がありました。カメラマンの方の近くにいると多めに撮ってもらえるような気がします。ハーバーに着くと、トイレを済ませフィン・ゴーグルを借ります。(バスの中でレンタルしたウエットスーツもここで試着してみます)サイズを合わせて、OKであれば船に乗り込みます。乗船後、イルカを探しに行きますがその間、再度説明があり、海や生き物に敬意を表すためのハワイの歌を歌って花を捧げます。陽気なハワイアンのスタッフ、イルカのポイントに着いたらすぐに海へ飛び込みイルカの場所まで泳いでいきます。残念ながらかめ、くじらには会えませんでしたが、イルカに出会え自然を感じられ感動でした。そのあとは別の場所へ移動し、シュノーケリングやカヤックなどで遊ぶ自由時間があります。ハーバーまで帰港する際にタロイモのチーズバーガー、パイナップル1口サイズを1つ小袋のチップスを一人一袋食べながら帰っていきます。スタッフがフラダンスも踊ってくれ、参加者皆で踊ったりもします。終始楽しい時間で家族みんな大満足です。我が家はUSBを購入したので、その日の夕方ワイキキのDFS近くにあるオフィスへ取りに行きオフィスにいた日本人の男性もとても気さくで感じのいいかたでした。エコバックはこのオフィスでもらえます。次回ハワイへ行った際には是非また参加したいです。お子さんがいらっしゃる場合は、11時出航プランにした方が子供の負担にならないと思います。普段酔わなくても酔い止めは予防として飲むべきだと思います。
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| Packages: | 11:00 出港(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2018/01/20 |
| Activity Date: | 2018/01/15 |
Reviewed by: Kate
Staff are nice. Lunch was simple but tasty. When we went there, sandbar was not very low tide and we had rain. So most people stayed at the boat as it was too cold being in the water. Snorkel was nice. It was nice that the staff are watching us for safety when we were in the water. We had to wait for return shuttle for 30 min as there was some misunderstanding between the transportation company and the tour company. While waiting for our shuttle, We saw puffer fish at the marina where boat launch/stay. It was nice surprise.
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2018/01/20 |
| Activity Date: | 2017/12/28 |
Reviewed by: Steve
Great Show!!! Had a lot of fun and everyone enjoyed the show. Food was good and we had a great time. Dancers and performance was outstanding.
| Rating: | |
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| Packages: | VIP Package: 4-Course Dinner (Lobster, Fish & Steak) + 2 Cocktails + VIP Seats |
| Attended as: | Families |
| Posted on: | 2018/01/19 |
| Activity Date: | 2018/01/16 |
Reviewed by: ワンちゃん
The transparent marine blue sea.
However, on this day, the temperature was unthinkably low for Hawaii.
I could only stay in the water for about five minutes because it was so cold.
In front of the camera, I smiled broadly and said "cheese!" without showing how I felt!
I made some great memories.
The BBQ lunch made by a voluptuous woman was delicious!
透きとおるマリンブルーの海。
ただこの日はハワイではありえない程の気温。
寒くて5分くらいしか海に入っていられなかったのだ。
カメラの前ではそれを感じさせない満面の笑顔でハイチーズ!
思い出作りをしてきました。
ボリュウミーな女性が作ってくれたBBQランチは美味しかったよー。
| Rating: | |
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| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Couples |
| Posted on: | 2018/01/19 |
| Activity Date: | 2017/12/21 |
Reviewed by: tomo
It seems that the sandbar doesn't appear every time! It looks like you can only stand on the beautiful sandy beach during low tide, and that information wasn't provided. Just before arriving at the sandbar, I was told that I could go in up to my knees today! I was looking forward to standing on the sandbar, so it was disappointing.
Also, it mentioned that there would be a BBQ lunch, but it was just hamburgers, beans, and snacks! I was imagining meat and seafood, so I was very disappointed. I felt quite let down by participating in this tour.
サンドバーが毎回現れるわけではないそうです!引き潮じゃないと綺麗な砂浜の上には立てないみたいでその情報が掲載されてなかったような、、
サンドバーに着く直前に今日は膝上までですが入れますとのこと!サンドバーに立てるのを楽しみにして申し込みましたが残念でした。
またBBQランチ付きと買いてありましたがハンバーガーとビーンズとスナックだけでした!お肉、海鮮などを想像してたのにとても残念でした。このツアーに参加してとても残念に感じました。
| Rating: | |
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| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2018/01/19 |
| Activity Date: | 2017/12/22 |
Reviewed by: わたち
Welcomed by hula dancers at the VIP entrance, I felt special and excited from the very beginning. I was guided to the lounge, where I received a commemorative photo and a welcome drink. I was also shown backstage, where I had the fun experience of standing on stage and wearing costumes for memorable photos. Then it was time for dinner. I had a seat right in front of the stage, and luxurious dishes were served one after another. After enjoying the delicious desserts, the show finally began. The performances featured Elvis, Michael, Katy Perry, and many others, providing entertainment for various generations, along with traditional hula shows and fire dances. The quality was high and truly wonderful. Even after the show, Michael and the others took photos and signed autographs, making it a fun experience until the very end. The staff's service was also excellent, making for a pleasant and wonderful time.
VIPエントランスからフラでお出迎えされ、最初から特別感でワクワクです。ラウンジに案内され、記念写真とウェルカムドリンクなどを頂きました。バックステージも案内され、舞台に立てたり衣装を身につけ記念撮影できたり面白かったです。そしてお食事へ。ステージ目の前の席で、豪華な食事が次々と運ばれてきます。デザートまで美味しく頂くと、いよいよショーが始まります。エルビス・マイケル・ケイティペリーといろんな世代が楽しめるパフォーマンスと伝統的なフラショー、ファイヤーダンスまで充分に楽しめました。クオリティも高く素晴らしかったです。ショー後もマイケル達が写真撮影やサインをしてくれて最後まで楽しく過ごせました。スタッフの方達のサービスもとてもいいので気持ちよく素敵な時間となりました。
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| Packages: | 【2人目無料!】人数限定モニターツアー バックステージツアー&ディナー&ショー |
| Attended as: | Families |
| Posted on: | 2018/01/19 |
| Activity Date: | 2018/01/03 |
Reviewed by: brooke2006
This experience was one of a kind. To see the island from the back of a horse was truly special. At one point in the tour, you are able to see the curvature of the island on three sides, something that was remarkable to see. I highly recommend this tour!
Aloha,
Thank you very much for your kind review! We are happy that you had a nice time here at Gunstock Ranch and hope to see you again soon.
Mahalo,
Emily Hernandez
Gunstock Ranch
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| Packages: | 2-for-1 Review Rebate Special - Scenic Ride [1 hour] |
| Attended as: | Couples |
| Posted on: | 2018/01/15 |
| Activity Date: | 2017/12/30 |
Reviewed by: マーサ
Since it was New Year's Eve, the prices were a bit high, but we decided to splurge. The taste was very delicious. It was a set menu, and the portion size felt just right for us. I don't think there is a specific dress code, but I believe it's better to dress up a little. There weren't many people in casual attire.
大晦日という事で値段は少し高いですが奮発して行きました。味は大変美味しいです。セットメニューでしたが量も私たちにとっては丁度よい感じでした。ドレスコードは特にないと思いますが、少しおしゃれしていったほうが良いと思います。あまりカジュアルな方はいませんでした。
| Rating: | |
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| Packages: | ディナープラン(Bコース) |
| Attended as: | Couples |
| Posted on: | 2018/01/14 |
| Activity Date: | 2013/12/31 |
Reviewed by: マーサ
Since it was New Year's Eve, the prices were a bit high, but we splurged and went. The taste was very delicious. It was a set menu, and the portion size felt just right for us. I don't think there is a specific dress code, but I think it's better to dress up a little. There weren't many people in casual attire.
大晦日という事で値段は少し高いですが奮発して行きました。味は大変美味しいです。セットメニューでしたが量も私たちにとっては丁度よい感じでした。ドレスコードは特にないと思いますが、少しおしゃれしていったほうが良いと思います。あまりカジュアルな方はいませんでした。
| Rating: | |
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| Packages: | ディナープラン(Bコース) |
| Attended as: | Couples |
| Posted on: | 2018/01/14 |
| Activity Date: | 2013/12/31 |
Reviewed by: shaki
I had high expectations for the main event of my trip to Hawaii, but I didn't see any dolphins at all. I understand that it's a wild animal, so it's not surprising. Even when they said, "It's a whale!" it was too far away, and even with my contact lenses, I couldn't see it well. They worked hard to find dolphins, and since we waited on the boat for a long time, I ended up feeling seasick, even though I usually don't take motion sickness medication. I hoped to do a lot of snorkeling since I couldn't see any dolphins, but it ended rather quickly. I think it was a stroke of luck that I got to see a sea turtle! They took a lot of photos, but honestly, if you don't buy a USB, you won't see anything, so I recommend purchasing it on the bus if you want to keep those memories. For lunch, I think "light snack" is a better description than "lunch." Later, I received an email saying, "Here are today's photos," but there were no attachments... I didn't even know who to contact about it. I think I might have had too high expectations. I received a discount voucher for the next time since I didn't see any dolphins, but to be honest, I'm not sure if I would want to participate again.
ハワイ旅行のメインイベント、くらいに思って期待しておりましたが、全くイルカに逢えませんでした。
野生の生き物なので仕方のないこととは思います。
鯨だよ!と言われてもかなり遠くてコンタクト着用していてもよく分からなかったです。
一生懸命イルカを探してくれて、長いこと船上で待機していたので普段は酔い止めを飲まない私でも船酔いしてしまいました。
イルカが見れなかった分、たくさんシュノーケリングができればと思いましたが、案外あっさり終わってしまいました。
ウミガメが見られたのは不幸中の幸いかなと思います!
写真を沢山撮ってもらいましたが、正直USBを買わない人は何も見られないので、思い出として欲しい方はバスの中で購入を希望しておいた方がいいと思います。
お昼もランチというか軽食という表現がベストかと思います。
後ほど、今日の写真です、とメールが届きましたが写真は添付されておらず…どこに問い合わせていいのかも分からず…
ちょっと期待し過ぎたかなと思いました。
イルカが見れなかったので次回割引券頂きましたが、次回も参加したいかと聞かれたら正直微妙なところです。
| Rating: | |
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| Packages: | 11:00 出港(2024年3月まで) |
| Attended as: | Friends |
| Posted on: | 2018/01/13 |
| Activity Date: | 2017/12/24 |
Reviewed by: Chris
Friendly staff, beautiful surroundings, not too long, not too short. Worth the dollars. If same company, I took a Capt. Bob zodiac adventure Kauai about 30+ years ago, great time then as well. I think Capt. Bob was the actual Capt. of our zodiac.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2018/01/08 |
| Activity Date: | 2018/01/03 |
Reviewed by: Jeni Reich
Food, service, entertainment, timing, and organization were all outstanding!! Loved our first luau!
| Rating: | |
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| Packages: | Golden Circle Package: Standard Seating, One Drink & Lei Greeting |
| Attended as: | Couples |
| Posted on: | 2018/01/07 |
| Activity Date: | 2018/01/04 |
Reviewed by: りゅうのすけ
I participated in this tour with my 16-year-old son. The backstage tour allowed us to experience a bit of the behind-the-scenes world and the view from the stage to the audience, which was a very luxurious time. The show featuring Elvis and Michael was incredibly impressive, and my son enjoyed it even though he didn't know the songs. Especially, the fire dance was intense, and being in the front row added to the excitement.
The meals were generous and delicious; the American couple sitting next to us also mentioned how good the meat was. (Personally, I really enjoyed the conversation in English with that couple.) While you can enjoy just watching the show, this tour allowed us to have a total experience.
息子(16歳)との二人旅で今回のツアーに参加しました。バックステージツアーで舞台裏、ステージ上からの観客席展望と演出者達の世界を少し体験でき、またショーも最前列で鑑賞と大変贅沢な時間となります。
ショーもエルビス、マイケルと非常に見ごたえがあり、息子も曲が分からなくてもノリノリで楽しんでいました。特に、ファイヤーダンスは最前列ならではの熱気も感じ緊張感がハンパありません。
食事もボリュームがあり全て美味しかったです、隣に座ったアメリカ人夫婦もお肉が美味しいと言ってました。(個人的には、その夫婦との英語での会話も非常に楽しかったです)
ショーを観るだけでも楽しめますが、このツアーでトータル的に楽しむ事ができました。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you again when you come to Hawaii.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
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| Packages: | 【2人目無料!】人数限定モニターツアー バックステージツアー&ディナー&ショー |
| Attended as: | Families |
| Posted on: | 2018/01/07 |
| Activity Date: | 2018/01/01 |
Reviewed by: アッキー
It would have been amazing to see the sea turtles up close. It was a bit chilly, which was unfortunate. But it was incredibly beautiful and wonderful. The guide was also very engaging, and I had a great time. Thank you!
ウミガメがもっと近くで見れたら最高でした。
肌寒かったのが残念。
でもめちゃ綺麗で素敵でした。
ガイドさんも盛り上げてくれて楽しかったです。
ありがとうございます。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Friends |
| Posted on: | 2018/01/06 |
| Activity Date: | 2017/12/12 |
Reviewed by: よしみ
I wanted to participate in the garden tour, but I was told to switch to another tour due to being over capacity, with no explanation as to why we had to change. It felt like they assumed Japanese people wouldn't complain, and it seemed like they were relying on Japanese individuals who had signed up for private tours. If the price is the same, I think it would be better to book this tour through a major travel company.
The lunch buffet had about seven types of desserts, but four of them were empty. The drinks were also empty. Since we had to eat within a limited time, it might be a good idea to bring a little something to eat yourself.
Overall, I felt that there are many beautiful places to see in Hawaii, and it didn't seem worth it to pay this much money to participate in this tour.
ガーデンツアーに参加したかったが、人数オーバーのため、他のツアーにしてくれと言われたが、なぜ私たちが他のツアーにしなければならないのか、全く説明はなし。日本人は何も文句を言わないと思っているのか、個人ツアーで申し込みをした日本人に頼んでいるように思えたので、同じ値段なら、大手の旅行会社を通してこのツアーに申し込みをした方がいいと思う。
ランチビュッフェは、デザートを含め、7種類ほどあったが、4種類は空。飲み物も空。限られた時間で昼食をとらなければならず、自分で食べるものを少し持って行った方がいいかも。
全体の感想としては、ハワイにはきれいな景色を見れるところがたくさんあるし、これだけのお金を払ってこのツアーに参加する価値はないように思えた。
| Rating: | |
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| Packages: | 通常プラン(2018年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2018/01/06 |
| Activity Date: | 2017/12/23 |
Reviewed by: TOKU
As shown in the photo, there was no emergence of the sandy beach from the sea, and the water reached up to my knees. Also, it was cloudy and windy that day, and I couldn't help but wonder why it was so cold in Hawaii. While snorkeling may be the main focus, I would like to see tours that are centered around the sandy beach as well.
写真にあるように海から砂浜が浮き出てくるようなことはなく、膝上程度まで海水に浸かりました。又当日は曇りで風もありハワイなのにこんなに寒いのはなぜ、といいような感じでした。シュノーケルがメインなのかもしれませんが、砂浜メインのツアーも企画して欲しいと思います。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Couples |
| Posted on: | 2018/01/05 |
| Activity Date: | 2018/01/02 |
Reviewed by: しんじ
The four-wheeler was a bit scary, but it was thrilling. I was able to experience quite a sensation. It was moving!
4輪バギーは、ちょっぴり怖かったけど、スリルがありました。中々の感覚を味わう事が出来ました。感動的です❗
| Rating: | |
|---|---|
| Packages: | 通常プラン(2018年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2018/01/05 |
| Activity Date: | 2018/01/02 |
Reviewed by: Cho
I requested a kayak without a guide. The staff at Kailua Beach Adventures seemed too busy, and their explanations were one-sided. There were also some minor troubles between the staff in front of customers, which dampened the mood a bit.
I had to carry the kayak to the ocean myself, which was a bit of a hassle. Additionally, I later realized that I didn't receive the water bottle that was mentioned.
The ocean was beautiful, and kayaking was fun. I went snorkeling at Lanikai Beach, and I did see coral reefs and fish swimming around. The water was fairly clear.
ガイドなしカヤックをお願いしました。カイルアビーチアドベンチャーズの店員さんは、忙しすぎたようで、説明が一方的でした。店員さん同士のちょっとしたトラブルも客の前であったりして少し気分が萎えました。
海までカヤックを自分で運ぶのですが、これはちょっと面倒です。それから、後々気づいたのですがくれると書いてあったWaterbottleをもらえませんでした。
海はきれいで、カヤックも楽しかったです。ラニカイ・ビーチでシュノーケルをしましたが、確かにサンゴ礁や魚が泳ぐ姿が見れました。水の中は普通にきれいぐらいです。
Dear Cho,
Thank you for your visit and your valuable feedback. It is true that it was busy on the day of your visit, but I sincerely apologize that our staff's response was not sufficient.
Regarding the explanation upon arrival, we typically ask everyone to listen to it, so I hope you can forgive us for it being one-sided. We will work on making it more enjoyable for everyone in the future.
As for the water issue, it seems there was a misunderstanding between the service you used, Veltra, and our company. Currently, we do not provide aluminum bottle water service. I apologize for that.
Unfortunately, due to Kailua's regulations, we must ask customers to transport the kayaks themselves. I understand it can be heavy, and I apologize for that as well.
I'm glad to hear you enjoyed the ocean in Kailua with the kayak. Due to the heavy rain at the end of the year, the water was still murky on January 2. Normally, the waters of Lanikai are much clearer.
We hope you will visit Kailua and Lanikai again. We look forward to welcoming you back. We will take your feedback into consideration and strive to make your experience even more enjoyable in the future. Thank you very much.
Sincerely,
The Staff at Kailua Beach Adventures
Cho様
ご来店及び貴重なご意見、ありがとうございました。
ご来店日、忙しかったのは確かですが、スタッフの対応が十分でなかったようで、大変失礼致しました。
到着時の説明は、皆様に聞いておいて頂かないことを説明させて頂いていますので、一方的になってしまうのは、お許し下さい。今後、皆様に楽しく聞いて頂けるよう、工夫してまいります。
お水の件ですが、お客様のご利用頂いたベルトラさんと、弊社の方で、手違いがあったようです。今現在、アルミニウムボトルのお水のサービスは致しておりません。申し訳ございません。
カヤックを運んで頂くのは、カイルアの条例上、大変申し訳ないのですが、皆様お客様自身にして頂いております。重たいですよね、申し訳ございません。。。
カヤックでカイルアの海を楽しんで頂けたようでよかったです。年末の大雨の影響で1月2日はまだ水が濁っていたようです。ラニカイの海は通常、もっときれいなんです。
また、是非、カイルア、ラニカイにお越し下さいますよう、お願い致します。お待ち致しております。
Cho様のご意見を参考に今後、皆様にさらに楽しんで頂けるよう、努力してまいります。ありがとうございました。
カイルアビーチアドベンチャーズ スタッフ一同
| Rating: | |
|---|---|
| Packages: | セルフガイドカヤックツアー(送迎付き)(2024年3月まで) |
| Attended as: | Friends |
| Posted on: | 2018/01/05 |
| Activity Date: | 2018/01/02 |
Reviewed by: Javier Manuel mejia
Best service, show and this young woman was my server the first time I went n I was so surprised when I show her the picture that I took the first time that she remember me and my OHANA . my experience overall was fantastic and that's why I decided to do it again...MAHALO for this beautiful and wonderful experience...
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Families with Young Children |
| Posted on: | 2018/01/05 |
| Activity Date: | 2018/01/02 |
Reviewed by: tys
Even if the dolphins are that far away, being told "You saw the dolphins, right?" is a bit confusing.
The light lunch and other dances were as expected.
It would be nice if there were a place for women to change besides the restroom on the way back.
イルカがあれほど遠くても「イルカ見えたでしょ、みえたでしょ」と言われても??
軽食ランチ、他ダンスは想像通りだった
帰り女性が着替える場所がトイレ以外にあれば
| Rating: | |
|---|---|
| Packages: | 11:00 出港(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2018/01/05 |
| Activity Date: | 2018/01/01 |
Reviewed by: tys
Even if the dolphins are that far away, being told "You saw the dolphins, right?" is a bit confusing.
The light lunch and other dance activities were as expected.
It would be nice if there were a place for women to change other than the restroom on the way back.
イルカがあれほど遠くても「イルカ見えたでしょ、みえたでしょ」と言われても??
軽食ランチ、他ダンスは想像通りだった
帰り女性が着替える場所がトイレ以外にあれば
| Rating: | |
|---|---|
| Packages: | 11:00 出港(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2018/01/05 |
| Activity Date: | 2018/01/01 |
Reviewed by: リナピョン
We departed early in the morning by bus. Along the way, we were taken to a strange coral shop, but after a long journey, we finally arrived at Bunka Center. I didn't have high expectations for lunch and dinner, so it was about what I expected. The night show was wonderful. After it ended, we quickly boarded the bus and set off. Even so, we arrived after 10 PM. If you don't plan for a late start the next day, this tour can be quite tough. It was fun, but definitely a very hard tour.
朝早くからバスで出発。途中へんなサンゴ屋に連れていかれたが、
長い道中なんとか文花センターに到着。
昼食、夕食は期待していなかったのでそんなものでしょう。
夜のショーは素晴らしかった。終わったら速攻でバスに乗り込み
出発。それでも到着時間は10時過ぎ。次の日は遅い時間の予定を
企画していないとかなり厳しいツアーです。楽しかったけどすごく
ハードなツアーです。
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide a satisfactory service.
Upon confirming the situation with the local operating company, I was informed that there is no record of stopping at "Sango-ya." However, there is a store named "Coral Factory" at the Waimanalo Shopping Center, which we stop at for a restroom break on the way to the Polynesian Cultural Center. I deeply apologize for the confusion caused by stopping at a location not mentioned in the activity schedule during the long travel time.
We take your feedback seriously and, together with the operating company, will strive to improve our services in the future. Thank you very much for your valuable feedback during your busy time.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
当日の状況を現地催行会社に確認しましたところ、「サンゴ屋」に立ち寄った記録はないと報告がございましたが、
ポリネシア文化センターに到着する途中にトイレ休憩として立ち寄ります、ワイマナロショッピングセンターに
「コーラルファクトリー」という名前のお店がございます。
長時間に渡る移動中にアクティビティスケジュールには記載がなかった箇所への立ち寄りがございましたため混乱させてしまいましたこと、深くお詫び申し上げます。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 半日観光+ビュッフェ+ナイトショー<中央席 > |
| Attended as: | Families |
| Posted on: | 2018/01/04 |
| Activity Date: | 2018/01/01 |
Reviewed by: KOBA
Unfortunately, the sandbar was submerged up to waist height, so we couldn't experience it, but the weather was nice and we had a great time. Interacting with the staff during the BBQ was enjoyable and the food was delicious. Many sea turtles popped their heads up, which excited everyone. It was a truly fun tour where we could enjoy swimming in a fantastic location. Although I'm not a strong swimmer, I was trying my best to swim, but it seemed to the staff that I looked like I was drowning (laughs), and they were worried about me. If I could wish for one thing, it would have been nice to have a bit more fresh water poured on us when we returned from the sea.
残念なことにサンバー(砂洲)は腰位まで海水があり体験できませんでしたが
お天気もよく楽しい時間をすごせました。
BBQでのスタッフとのやり取りも楽しく美味しかったです。
ウミガメもたくさん顔を出してくれて皆さん興奮していました。
最高な場所で泳ぎを楽しめて本当に楽しいツアーでした。
泳ぎの得意でない私ですが、いっしょうけんめい泳いでいましたが
スタッフにはおぼれている様に見えたよう(笑)で、
心配してくださいました。
欲を言うと海から船に戻った時にもう少し多めに真水をかけてくれると
よかったです。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Friends |
| Posted on: | 2018/01/04 |
| Activity Date: | 2017/12/09 |
Reviewed by: たーー
There is a shuttle service to the hotel (depending on the hotel), and since we were able to return to the hotel by noon, we could plan different activities for the afternoon, making it an efficient and enjoyable experience. We were able to see many sea turtles, and the ocean was very beautiful, so I would like to go again. The only downside was that after getting out of the water, my body was still cold despite drying off with a towel, and the air conditioning on the return bus was too strong, making it very cold (though this may vary by person). I think it's better to prepare warm clothing that can get wet.
宿泊先のホテルまで送迎あり(ホテルによる)、昼にはまたホテルに戻って来れたので、午後はまた違う予定を組めたので、効率よく楽しめた。
ウミガメもたくさん見ることができて、海もとても綺麗で、また行きたいと思います。
唯一、海に入った後体はタオルで拭くくらいで冷えているのに、帰りのバスが冷房効き過ぎていてとても寒かったので(個人差あると思いますが)、防寒具や濡れても良い温かい服は自分で準備をしておいた方が良いと思います。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Friends |
| Posted on: | 2018/01/02 |
| Activity Date: | 2017/12/28 |
Reviewed by: Mitch
The green room experience is a must do experience, especially for those that enjoy theater shows! The family all loved it and the opportunity to meet the stars of the show, talk with them and take pictures while sipping champagne and eating hors d’oeuvres was fun and insightful. Elvis was especially friendly and personable! The food was very good, especially the tender steak and creamy mashed potatoes. The Polynesian dancers were exciting to watch and the sword and fire welding dancer was amazing! A good mix of the Hawaiian culture with the feel of a rock concert that the whole family can appreciate and enjoy! We would definitely recommend it if you have not been before!
| Rating: | |
|---|---|
| Packages: | Buy One, Get One! - Green Room Dinner & Show |
| Attended as: | Families |
| Posted on: | 2018/01/02 |
| Activity Date: | 2017/12/30 |
Reviewed by: Yagman
The Polynesian Cultural Centre consists of the villages of the various people from the surrounding islands of Polynesia. Each village had a presentation which gave an insight into their culture - family and community mindedness. One of the highlights was how to make fire by "rubbing together 2 sticks of wood". There is a lot to see and do so you may not have enough time to see all of the villages. The Luau was great - food, show, drinks (no alcohol though) however we were allocated the 4pm time slot (I suspect the more expensive packages allow you to eat later). Afterwards, the night show was spectacular. Unfortunately, we chose a day where the heavens opened up and continued to rain for the whole time. On a "feel good" note, the centre was set up to employ students from the surrounding Polynesian islands so the money raised helps them fund their education.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Families |
| Posted on: | 2018/01/01 |
| Activity Date: | 2017/12/26 |
Reviewed by: VOXY38
I was expecting a ship for about 100 people, but it turned out to be a boat for about 30 people. The food tasted good, but there were few options and it felt cheap for the price. Alcohol was unlimited up to two drinks, but for those who don't drink, it didn't matter. I was really disappointed that it was so different from what was advertised on the website.
100人程度の船と思っていると30人程度のボートでした。食事の味は良かったですが種類が少なく値段の割にチープです。アルコールも2杯までが、飲み放題となっていましたが、酒を飲まない人には関係無く、どこまでもホームページと違うのにはほんとガッカリです
Thank you very much for participating in the tour. However, we sincerely apologize for not being able to provide the service that met your expectations.
Please note that details regarding the size of the boat and the activities included are available on our website. This catamaran can accommodate a maximum of 49 passengers. Additionally, while soft drinks are unlimited, alcoholic beverages are limited to two drinks per person.
Thank you for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ご期待に沿ったサービスを提供できませんでしたこと、心よりお詫び申し上げます。
ボートのサイズやアクティビティに含まれる内容など、弊社ウェブサイトに記載がございますことご了承ください。
こちらのカタマラン船につきましては最大49名乗りとなっております。
また、お飲み物につきましてもソフトドリンクは飲み放題ですが、アルコール飲料は2杯までとさせていただいております。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 通常プラン(2017年12月31日までのご予約) |
| Attended as: | Families |
| Posted on: | 2018/01/01 |
| Activity Date: | 2017/12/29 |
Reviewed by: Kimmie
We purchased the five star sunset dining and jazz. The atmosphere was tranquil and relaxed. The staff was very polite and kind. The food ( 7 course) was magnificent! This was my second time for this cruise~ I will purchase another in the future
| Rating: | |
|---|---|
| Packages: | Nova Five Star: Steak & Lobster, Private Table, Drinks & Entertainment |
| Attended as: | Families |
| Posted on: | 2017/12/30 |
| Activity Date: | 2017/12/27 |
Reviewed by: nmrs
初めてのアウトフィールドライドを7歳と10歳の息子たちと体験しましたが、彼らにとって素晴らしい経験でした。
first out field ride for my 7-year and 10-year old sons and it was splendid experience for them
アロハ、
レビューをありがとうございます!お子さんたちが素晴らしい時間を過ごされたことを嬉しく思います。またのご利用をお待ちしております!
マハロ、
エミリー・ヘルナンデス
ガンストックランチ
Aloha,
Thank you for your review! We are glad your sons had a great time and hopefully we will see you again for another ride!
Mahalo,
Emily Hernandez
Gunstock Ranch
| Rating: | |
|---|---|
| Packages: | 体験コース(1時間) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/12/30 |
| Activity Date: | 2017/12/27 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you again when you come to Hawaii.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。