Reviewed by: Asa Eri
There were two changes to the meeting location after making the reservation. I couldn't check my email for the second change, so I received a call in English from the hotel. I only caught the part about the sunset cruise, but since I didn't intend to book a sunset cruise, I said I didn't understand and hung up. After that, I received a message in Japanese and was able to confirm the change in the meeting location, which was good.
I joined the tour because I wanted to see wild dolphins, so I asked the staff if we would see dolphins soon. They told me that it would be lucky to see dolphins on the evening cruise, which was disappointing. The morning tour is brighter, making it easier to spot dorsal fins, and since many other boats are out, the chances of seeing dolphins are about 95%. If we don't see any, we can participate again.
On the day of the tour, it was very cold, but the water at the snorkeling point was warm, and the beautiful blue gradient of the sea with white sand was stunning. I saw a lot of fish, so I was satisfied with the snorkeling. Although the temperature was cold, the boat had hot water showers, which was very nice.
In the end, I didn't see any dolphins, but I was able to catch a glimpse of a whale's dorsal fin for a moment. There were also Japanese staff members, and I think I would have been very satisfied if I had participated in the sunset cruise.
予約をしてから2回の集合場所の変更がありました。2回目の変更はメールの確認が出来る状況でなかったので、ホテルに英語で連絡がきました。
サンセットクルーズだけ聞き取れたのですが、サンセットクルーズを予約したつもりがなかったので分らないと言って電話を切りました。その後、日本語で連絡をもらって集合場所の変更を確認できたのでよかったです。
野生のイルカを見たくて参加のツアーでしたので、早々にイルカを見れるのかをスタッフの方に聞いてみると夕方のクルーズはイルカが見れたらラッキーだといわれてガッカリ。
午前中のツアーは明るいので背びれを見つけやすく、他の船が沢山出ているのでイルカにあえる確立は95%くらいで見られなかったらもう一回参加できるそうです。
当日は、すごく寒かったのですがシュノーケルポイントの海水は暖かく白い砂とブルーのグラデーションの海の中はとてもキレイでした。魚も沢山見れたのでシュノーケルは満足です。
気温が寒かったですが、船には温水シャワーが付いていたのでとても良かったです。
結局、イルカは見れなかったのですがクジラの背びれを一瞬だけ見ることができました。
日本人のスタッフの方もいて、サンセットクルーズとして参加していれば大満足だったと思います。
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/夕方クルーズ(10月~3月) |
| Attended as: | Friends |
| Posted on: | 2014/12/10 |
| Activity Date: | 2014/12/04 |
Reviewed by: こけこっこー
Walking on the sandbar and capturing sea turtles with an underwater camera... I applied to Captain Bruce with the expectation of experiencing a "heavenly sea" that would be 100% fulfilled. However, on the day of the trip, the wind was strong, the sky was cloudy, and it drizzled, making it very cold! I only caught a glimpse of the turtle's head far away, and the underwater camera I bought for $20... The water level on the sandbar was up to my chest, which was not what I had envisioned. I had planned to try snorkeling, but I was told, "You need to be quite confident in your swimming skills, or you'll get swept away," so I had to give up.
I have no complaints about the staff at all, but I think it would be better for those who are planning to book in the future to receive a bit more explanation, as this day seemed quite unusual!
My daughters went to "Angel's Sea" the next day, but it was the same situation. The weather was good, though.
It might be due to the unusual weather that couldn't be helped.
サンドバーを歩いて、海がめを水中カメラで撮影して…
と100%叶えられる「天国の海」だと、キャプテンブルースにこだわり申込みましたが、
当日は風が強く、曇り空で雨がぱらつく状況で、寒い、寒い!
ウミガメは遠くに頭が見え隠れしただけで、20ドルで買った水中カメラは…
サンドバーも水位は胸の下くらいまであり、自分の思い描いていたところではありませんでした。
シュノーケリングにも挑戦するつもりでしたが、「かなり泳ぎに自信のある方でないと流されます」と言われて断念しましたし。
スタッフの方々にも全く不満はありませんが、この日が本当に特異な日であったのか、これから申し込みされる方にはもう少し説明をされた方がいいと思います!
娘たちは翌日「天使の海」に行きましたが、やっぱり同じ様子。お天気はよかったですが。
どうにもできない異常気象のせいかもしれませんが。
| Rating: | |
|---|---|
| Packages: | 午前プラン・スナック朝食付き(2016年3月31日まで) |
| Attended as: | Couples |
| Posted on: | 2014/12/07 |
| Activity Date: | 2014/11/28 |
Reviewed by: ハワイ初心者
This was my first time in Hawaii, and I wanted to see dolphins and sea turtles, so I signed up for an optional tour. The email correspondence and responses leading up to the day were quick, which made us, as first-time participants, feel very reassured and excited.
The meeting place on-site was easy to find, and the bus guide called out our names, so there were no issues until we gathered.
Regarding the tour, we were unable to see any dolphins. We had high expectations of seeing dolphins based on the tour name, but it was just a cruising experience. When I asked the locals, they mentioned that dolphins are rarely seen in the evening because it gets dark, making it difficult to spot them. While this is part of the wild experience, it was a bit disappointing.
The snorkeling was great, as there was a Japanese guide who taught us very thoroughly. We were able to see a lot of fish, which was nice.
As for the food, the variety was limited, and it felt more like a light snack than dinner. I think there are some areas for improvement in the tour content, but the staff from the tour company and the locals were very kind, so I would like to rely on them again when I visit Hawaii next time.
今回初めてのハワイでイルカと海ガメはみたいと思い、オプションツアーに申し込みをしました。
当日までのメールのやり取りや対応は素早く、初めて申し込む私たちは大変安心をして心待ちにしておりました。
現地での集合場所も分かりやすく、バスガイドの方も名前を呼んでくれたため、集合までは特に申し分ありませんでした。
ツアーに関してですが、イルカは見ることはできませんでした。ツアー名からイルカを見れる期待がありましたが、ただクルージングしてるだけでした。現地の方に聞くと夕方はイルカはほとんど見れないみたいです。夕方だと暗くなるので探すのが難しいみたいです。野生ならではでありますが、ちょっと残念でした。
シュノーケリングは、日本人のガイドさんもいて大変丁寧に教えていたたぎました。魚がたくさん見れたので良かったです。
ご飯に関しては種類は少なく、ディナーと言うより軽食でした。
ツアー内容に関しては多少改善していただけるともっといいのになと思うことはありますが、ツアー企画会社の方や現地の方は大変親切でしたので、またハワイに行くときはお世話になりたいなと思います。
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/夕方クルーズ(10月~3月) |
| Attended as: | Couples |
| Posted on: | 2014/12/07 |
| Activity Date: | 2014/12/02 |
Reviewed by: こゆうさぎ
The basic offerings include transportation, sandbar walks, snorkeling, light snacks, and drinks, as well as sales of items like motion sickness bands and underwater cameras to address participants' concerns and hopes. The system is very well thought out to ensure that everyone in large group tours can be satisfied. Of course, the sandbar walk was enjoyable, and we were able to see sea turtles and snorkel with peace of mind.
送迎、サンドバーウォーク、シュノーケリング、軽食やドリンクなどの基本内容から、酔い止めバンドや水中カメラ&記念写真などの参加者の不安や希望をフォローする販売まで…。
大人数ツアーでも参加者皆が満足できるようなシステムがとてもよく考えられています。
サンドバーウォークはもちろん、ウミガメも見れ、シュノーケリングも安心して楽しめました。
Aloha! This is the Captain Bruce's Paradise Ocean Tour. I'm really glad you enjoyed the tour. Please come back and visit us again. We look forward to seeing you!!
アロハ!キャプテンブルース天国の海ツアーです。ツアーを楽しんで頂けて本当に良かったです。
是非また遊びに来てくださいね。お待ちしてます!!
| Rating: | |
|---|---|
| Packages: | 午前プラン・スナック朝食付き(2016年3月31日まで) |
| Attended as: | Couples |
| Posted on: | 2014/12/06 |
| Activity Date: | 2014/11/13 |
Reviewed by: hwii
I participated in this tour. Unfortunately, I was unable to encounter the main attractions, which were dolphins and turtles; it turned out to be just a cruising and snorkeling tour. Since nature is unpredictable, I understand, but it was disappointing that the experience fell far short of my expectations.
I joined the evening plan, but according to the staff, there is a higher chance of encountering dolphins and turtles during the daytime.
The snorkeling was quite cold, but the sea was beautiful, which made me satisfied. However, since they were attracting fish with bait, if there is no bait, you wouldn't see any fish at all, just some coral, so I didn't feel much of a connection to nature.
As for the cruising, there was some rocking, but it wasn't rough, and I didn't feel seasick. However, it was very disappointing not to encounter the dolphins, which were the main attraction. The weather was nice, and I was moved by the sunset! The colors of the sky on the way back were very beautiful, and I was satisfied.
Overall, this tour felt like an à la carte experience without a main dish, but the side dishes were delicious.
Aside from the tour overview, I thought the catering was sufficient in terms of drinks and food. As someone who doesn't particularly seek alcohol, I was quite satisfied with the variety offered.
Regarding the service, there were Japanese staff members who were attentive and provided thorough explanations, so I didn't have any trouble even though I couldn't speak English. I had a meaningful time! Thank you very much.
I hope to have a chance to try again next time.
今回のツアーに参加させて頂きました。表題のメインであるイルカ、亀に遭遇は出来ず、ただのクルージング&シュノーケリングツアーでした。自然が相手なので仕方ないですが想像は大きく下回る結果だったのは残念です。
参加した時間帯が夕方プランだったのですがスタッフさん曰く日中の方がイルカ、亀には遭遇出来る可能性は高いらしいです。
シュノーケリングに関してはかなり寒かったのですが海は綺麗で満足する事が出来ました。しかし餌で魚を引き寄せていたので餌がない場合は全く魚も見れず珊瑚のみが見えたレベルなので自然感は感じられずでした。
クルージングに関しては揺れはあるものの粗くなく酔う事はありませんでした。しかし、メインであるイルカに遭遇出来なかった事は非常に残念でした。天気が良かった事もありSUNSETが見れたのは感動しました!帰りの空の色は非常に綺麗で満足する事が出来ました。
今回のツアーに関してはメインディシュのないアラカルトが美味しいツアーみたいな感じでした。
ツアー概要は別としてケータリングに関しては呑み物、食べ物は充分だったと思います。特にアルコールを求めない自分としてはかなり満足いくバリエーションでした。
対応に関しては日本人スタッフが居てくれ、気に掛けて頂いたり、丁寧な説明もあり、英語が喋れなくても困る事もなく有意義な時間を過ごせました!本当にありがとうございました。
次回、再チャレンジ出来たらと思います。
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/夕方クルーズ(10月~3月) |
| Attended as: | Couples |
| Posted on: | 2014/12/05 |
| Activity Date: | 2014/11/29 |
Reviewed by: Forrest M
Had a blast of a time with Captain Chad and the crew! Booked relatively last minute after a competing boat tour didn't seem to be what I was looking for. Couldn't have been happier with my decision once finding the boat and stepping on board. My girlfriend desperately wanted to see a live Sea Turtle and the guarantee of seeing them on this tour made me book it and they delivered! We weren't 4 feet from a sea turtle catching some air and some sun in the water! On top of that, there were more turtles down below and plenty of interesting fish to look at. Outside of professional staff, equipment, and a lovely boat, we enjoyed plenty of chips and sandwiches, strong and cold cocktails for a completely fair price (2 bucks a drink, or a buck a beer). Enjoying the Waikiki coastline, sipping a cocktail, soaking in the rays, and reminiscing about the fantastic snorkeling we'd just done (complete with a Sea Turtle or three!) was a great way to spend an afternoon. If you are looking for a quality snorkeling trip at a great price, check these guys out!
I'll be back! Hopefully I see you with the turtles!
| Rating: | |
|---|---|
| Packages: | 2-for-1 Mid-Morning Lunch Snorkel Review Rebate Special |
| Attended as: | Couples |
| Posted on: | 2014/12/02 |
| Activity Date: | 2014/11/29 |
Reviewed by: 初ハワイ♡
I joined because I wanted to see a beautiful ocean, and I was truly able to see a wonderful blue sea! I was moved by the ocean that stretched as far as the eye could see! Unfortunately, I didn't get to see the white sandy beach, which was a bit disappointing, but the ocean was still beautiful, and we had an amazing time!
Our tour guide, Yusuke, was very cheerful and funny, making for a fun memory. I honestly wasn't very interested in snorkeling, but after participating, I was amazed that I could see so many corals and fish! I seemed to struggle a bit with snorkeling and almost drowned a few times, but Yusuke provided thorough instructions and kept an eye on me, so I felt safe swimming!
Thanks to the beautiful ocean and the fun tour guides, I was able to create wonderful memories! Thank you so much! I love you, Yusuke!
とにかく綺麗な海がみたいと参加しましたが本当に水色の素敵な海が見られました!見渡す限り広がる海に感動でした!残念ながら白い砂浜を見られなかったのでさみしいですがそれでも十分綺麗な海でめちゃくちゃ騒ぎました!
添乗員のゆーすけさん、とっても明るく面白い方で楽しい思い出になりました。
シュノーケリングは正直あまり興味なかったですが参加してみてまさかあんなにサンゴと魚をたくさんみることができるとは思わなかったので感動でした!ただシュノーケリングは苦手だったみたいで何度かおぼれそうになりましたが…しっかりレクチャーもしてくれて見守っていてくれたので安心して泳げました!
あんなに綺麗な海と楽しい添乗員さんたちのおかげで素敵な思い出がつくれました!
本当にありがとうございました!
ゆーすけさん大好き!
Aloha! Thank you for joining the Captain Bruce's Paradise Ocean Tour. I'm really glad you had a wonderful time in the beautiful sea. Please come back and visit us again!
P.S. Yusuke, who was in charge, was extremely happy. Mahalo!
アロハ!キャプテンブルース天国の海ツアーにご参加頂きましてありがとうございました。
美しい海で楽しい時間を過ごせて頂けて本当に良かったです。またぜひ!遊びにいらしてくださいね。
追伸:担当させて頂いたゆーすけ、めちゃくちゃ喜んでました。Mahao!
| Rating: | |
|---|---|
| Packages: | 午後プラン・バーベキューランチ付き(2016年3月31日まで) |
| Attended as: | Friends |
| Posted on: | 2014/11/29 |
| Activity Date: | 2014/11/03 |
Reviewed by: tommy
We participated as a couple. The sandbar was about knee-deep, but the ocean was incredibly beautiful, and we had a great time. The staff members were cheerful and fun, making us smile multiple times. The food was delicious, so I would rate it 120 out of 100. I would like to participate again.
夫婦で参加させていただきました。
サンドバーは膝下くらいでしたが、海もすごくきれいですごく楽しめました。
またスタッフの皆さんも明るく楽しく何回も笑顔にさせてくれました。
食事も美味しかったので120点の内容でした。
次も参加したいと思います。
Aloha! This is the Captain Bruce's Heavenly Ocean Tour.
120 points!! Thank you very much.
From now on, all of our staff will be waiting for your smiles at the Heavenly Ocean. Mahalo!
アロハ!キャプテンブルース天国の海ツアーです。
120点!!ありがとうございます。
これからもスタッフ一同天国の海で皆様の笑顔をお待ちしております。マハロ!
| Rating: | |
|---|---|
| Packages: | 午後プラン・バーベキューランチ付き(2016年3月31日まで) |
| Attended as: | Couples |
| Posted on: | 2014/11/29 |
| Activity Date: | 2014/11/05 |
Reviewed by: タカタン
I participated in a heavenly sea tour with my colleagues on a company trip. The sea was incredibly beautiful and crystal clear! It was truly a sandbar♪ There were plenty of great shots! While on the boat, we also got to do some turtle watching, and the turtles were swimming around the boat. They were so cute(^-^) During snorkeling, I floated around and enjoyed seeing the turtles and coral, and I had a wonderful time\(^-^)/
会社の旅行で同僚と天国の海ツアーに参加しました。すごくキレイな海で、透き通ってました!まさにサンドバー♪ベストショットもいっぱい!ボートに乗りながらウミガメウォッチングもできて、ウミガメがボートの周りを行ったり来たり。可愛かったです(^-^)シュノーケリングではプカプカ浮きながら、ウミガメや珊瑚が見れて、たっぷり堪能いたしました\(^-^)/
Aloha! Thank you for enjoying the ocean after a long time on this Captain Bruce's Paradise Ocean Tour. I understand you came on a company trip this time. Please come back and visit us again when you next come to Hawaii. We look forward to that day with the sea turtles. Mahalo~!!
アロハ!久しぶりの海をこのキャプテンブルース天国の海ツアーで楽しんでいただいてありがとうございます。
今回は会社の旅行でお越し頂いたとのことですね。次回ハワイにお超しになる際にはぜひまた遊びにいらしてくださいね。
その日をウミガメとともに楽しみにお待ちしてます。Mahalo~!!
| Rating: | |
|---|---|
| Packages: | 午後プラン・バーベキューランチ付き(2016年3月31日まで) |
| Attended as: | Friends |
| Posted on: | 2014/11/27 |
| Activity Date: | 2014/11/01 |
Reviewed by: アオコ
I signed up for this for my wife’s parents, who love the ocean. As soon as we returned to the accommodation, they exclaimed, "It was absolutely amazing!!" On that day, they couldn’t see the sandbar and the water level was only up to their knees, but it seems they thoroughly enjoyed snorkeling with colorful fish and sea turtles. I heard that some elderly participants didn’t go into the water but were able to ride on a canoe-like boat to watch the fish and sea turtles. The breakfast also seemed to be delicious.
海の好きな嫁のご両親のために申し込みました。宿に戻ってくるなり「ものすごく良かった!!」と大喜びでした。この日はサンドバーは見られずひざ下位までの水位だったそうですが色とりどりの魚やウミガメとたわむれシュノーケリングを満喫したようです。ご高齢の方も参加されていて海には入らずカヌーのようなボートに乗せてもらって魚やウミガメウォッチングを見ていられたと聞きました。朝食も美味しかったようです。
Aloha! This is Captain Bruce's Paradise of the Sea Tour.
It was a gift for your parents, wasn't it? I'm really glad that both of them enjoyed it.
Please come back to visit with your family again next time. Mahalo!
アロハ!キャプテンブルース天国の海ツアーです。
ご両親様へのプレゼントだったんですね。お二人に喜んで頂けて本当に良かったです。
今度またご家族で遊びにいらしてください。Mahalo!
| Rating: | |
|---|---|
| Packages: | 午前プラン・スナック朝食付き(2016年3月31日まで) |
| Attended as: | Couples |
| Posted on: | 2014/11/27 |
| Activity Date: | 2014/11/06 |
Reviewed by: kinako
I included it in the original tour for the children's honeymoon. Since it departs in the afternoon, you can enjoy a leisurely brunch in the morning. A while ago, Hanauma was popular, but now it's a hot tour! The beautiful sea is breathtaking! It's also a meaningful use of time.
子供の新婚旅行のオリジナルツアーに組み込みました。
午後出発なので朝はゆっくりとブランチができます。
一昔前はハナウマ人気でしたが、今アツイツアーですね^^
きれいな海に感動もの!時間的にも有意義です
Aloha! Thank you for joining the Captain Bruce's Paradise Ocean Tour the other day. Congratulations on your marriage!! I'm really glad you were able to enjoy this beautiful sea and nature as part of your precious honeymoon memories. Please come back for this tour with everyone again. We look forward to seeing you. Mahalo!
アロハ!先日はキャプテンブルース天国の海ツアーにご参加頂いてありがとうございます。
ご結婚おめでとうございます!!
大切な新婚旅行の想い出にこの美しい海と自然を楽しんで頂けて本当に良かったです。
また皆様でこのツアーにお越し下さい。お待ちしております。Mahalo!
| Rating: | |
|---|---|
| Packages: | 午後プラン・バーベキューランチ付き(2016年3月31日まで) |
| Attended as: | Families |
| Posted on: | 2014/11/22 |
| Activity Date: | 2014/11/07 |
Reviewed by: steve
We originally booked turtle bay tour but were upgraded to a dolphin tour on a different day as the tour ended up not running on the day. The tour bus picked us up at 7am from the hotel free of charge to the destination which roughly took about an hour. It was bit of a long drive but the driver was very friendly and continued interesting conversation so was not boring at all.
The vessel was very clean and well equpped. Crews were super friendly and helpful. As we jumped on light breakfast and fruit platters were served. The tour included lunch and 2 alcoholic beverages but better yet they provided 1 dollar beer and 2 dollar cocktails - the cheapest alcohol in hawaii!
The first stop was to watch the dolphins. I think there were at least 50 dolphins. I have never seen dolphins so up close - it was simply magical.
2nd stop was to do the snorkeling. The weather was perfect and the water was so calm and clear almost like an aquarium. After the snorkeling session sandwich bar lunch was served which in my opinion was quite decent - had lots of fresh stuff including the kalua pig.
After the lunch, we were taken back to the shore then transferred back to the hotel by around 1pm. Although the tour was quite packed we still had half a day afterwards.
The tour was overall very well organised and action packed that we did not have any chance to be bored.
I will definitely come back for more tours with Hawaii Nautical as this was hands down the best snorkeling tour I have experienced.
| Rating: | |
|---|---|
| Packages: | 2-for-1 Mid-Morning Lunch Snorkel Review Rebate Special |
| Attended as: | Couples |
| Posted on: | 2014/11/21 |
| Activity Date: | 2014/11/19 |
Reviewed by: Rosendo & Maria
AWESOME TIME... From the van driver, to the diver, to the captain. The staff was incredible. What a way to top off our trip. The snorkeling was amazing, got to see lots of sea turtles and tropical fish, definitely bring your water camera lots of pictures to take almost ran out of space. The catamaran was beautiful, spacious and clean. Plenty of snacks, and the drinks were awesome.. (Check out the Hawaiian Mimosa or try the Mai tai also delicious and refreshing) All inn all it was a great time, no complaints. Would definitely recommend (tip try to do it in the morning it's the best time to catch the turtles active and good visibility) Mahalo guys!
| Rating: | |
|---|---|
| Packages: | 2-for-1 Morning Snorkel Review Rebate Special |
| Attended as: | Couples |
| Posted on: | 2014/11/21 |
| Activity Date: | 2014/11/17 |
Reviewed by: hiraoka
I gathered at the Hyatt Regency Hotel on ○○ Street at 6:15 AM, woke up at 5:30, and was at the meeting place 10 minutes early, but the bus didn't arrive. When I asked the hotel staff, I realized it was on the opposite street. I ran to ○○ Street and arrived at the meeting place by 6:17, but there was no one there. Thinking the pickup hadn't arrived yet, I asked other tour company staff present, and they said, "They usually wait for about 10 minutes, so if they haven't come by 30 minutes, you should contact them." So I waited. When they still didn't come, I called the number listed, but it was too early to connect since it was outside of business hours, and the voicemail was in English and quite fast, so I couldn't understand it. I had no choice but to wait until the business hours started at 7:00 to call again, but there was only English-speaking staff, and we couldn't communicate. I explained the situation at the Japanese counter of the Hyatt Regency Hotel, and when they spoke on my behalf, they said, "We waited for about 5 minutes, but since no one came, we left. You can either change the date or try to catch a taxi right now, but it might be too late." Since I had booked optional tours online for other days, I couldn't change it, and I didn't even know the tour location, so I had no choice but to cancel.
Other tour participants were waiting for their people to arrive, and if the phone had connected, I might have made it in time. Above all, the fact that there wasn't a single staff member who could speak Japanese was the most frustrating part.
I reserved a rotating restaurant with a night view on this site, but there were no Japanese-speaking staff there either, and the transportation to Tantalus was not scheduled properly, so it ended up being the same time as the meal. I wanted to go to Tantalus more than have dinner, but I couldn't go, and I really thought I shouldn't have made a reservation on this site!
朝6:15にハイアット・リージェンシーホテルの○○通り集合で、5:30に起きて10分前には集合場所にいたが、バスが来なくてホテルの人に聞くと反対の通りだったことに気がついた。走って○○通りまで行って6:17には集合場所にいたが、姿はなく、まだお迎え来てないのだと思い、そこにいた他のツアー会社の人などにきくと、『大体10分くらいしかは待ってくれるから30分まで待っても来なかったら連絡してみればいいよ』と言われたので待っていた。それでも来なかったので書かれていたところに電話すると、時間が早いため営業時間外で繋がらず留守電も英語でかなり早いためききとれなかった。仕方なく営業開始時間の7:00まで待ってから電話すると、英語スタッフしか居なくて私たちでの会話は無理だった。ハイアット・リージェンシーホテルの日本語カウンターで経緯を説明し、会話してもらうと、『5分くらい待ったが来なかったので出発した。日にちを変えるか、今からすぐにタクシーを拾ってきてもギリギリ間に合うか分からないくらい』とのことだった。他の日もネットでオプショナルツアーを入れていたため変更はきかず、ツアー開催場所も分からないくらいのでやむを得ず断然した。
他のツアーの人は人が来るまで待っていてくれていたし、電話が繋がればすぐに行って間に合ったかもしれないし、なにしろ、日本語が話せるスタッフが一人もいない事が一番嫌だった。
このサイトで夜景の見える回転式レストランを予約したが、そこにも日本語が話せるスタッフはいなくて付いてくるはずのタンタラスの丘送迎も時間設定ができず、勝手に食事開始時間と同じになってしまうため食事よりもタンタラスの丘に行きたかったのに行けず、本当にこのサイトで予約しちゃだめだ!と思った。
Thank you for using our services. However, I sincerely apologize that we were unable to meet your expectations.
Regarding the meeting time, due to the presence of other customers, it is currently difficult for us to wait if the time passes. Additionally, concerning Tantalus Lookout, we have a fixed schedule from the beginning, and we have included this information on the page for your reference when making meal reservations.
I apologize for any unclear points due to the amount of detailed information provided. We will strive to improve, and we appreciate your continued support.
Thank you for taking the time to share your experience.
VELTRA Customer Support
この度はご利用いただきまして、ありがとうございます。
しかしながら、ご満足いただける結果となりませんでしたこと、心よりお詫び申し上げます。
集合時間ですが、他のお客様もおりますため、お時間が過ぎてしまいますとお待ちすることが
難しいのが現状です。また、タンタラスの丘に関しては、始めにスケジュールが確定しておりますため、
お食事のお申込みの際に参考にしていただけますようページに記載させていただいております。
詳細内容の記載も多いため、お客様にわかりづらい点等ございまして、申し訳ございません。
改善に努めてまいりますので、今後ともよろしくお願いいたします。
お忙しいところ体験談のご投稿ありがとうございました。
VELTRAカスタマーサポート
| Rating: | |
|---|---|
| Packages: | 早起きクルーズ /午後クルーズ |
| Attended as: | Couples |
| Posted on: | 2014/11/17 |
| Activity Date: | 2014/11/15 |
Reviewed by: Julieta Reyna
You must do this!!! Most fun crazy safe experience we have ever done! So happy we did it here in Hawaii and especially with all the kind people here!
| Rating: | |
|---|---|
| Packages: | BOB's Underwater Scooter Adventure (With Transportation) |
| Attended as: | Couples |
| Posted on: | 2014/11/08 |
| Activity Date: | 2014/11/07 |
Reviewed by: アリソン
This time, we participated as a group of five, including friends and family. Thanks to the attentive care of the staff, they flexibly accommodated each of our wishes, allowing all five of us to enjoy ourselves. We had the best time together with the beautiful sea, sea turtles, and tropical fish, playing games and making wonderful memories.
この度は5人で、友達、親子で参加しました。スタッフの行き届いた配慮でそれぞれの希望にも柔軟に対応して頂き5人それぞれが楽しむことができました。
キレイな海に海ガメに熱帯魚、みんなでゲームをしたりで、最高の時間を過ごすことができました。
Aloha! Thank you for joining the Captain Bruce's Paradise Ocean Tour. This tour is enjoyed by couples, friends, families, corporate trips, and even solo travelers. We hope to see you again soon. We look forward to your visit!!
アロハ!キャプテンブルース天国の海ツアーにご参加ありがとうございます。
このツアーはカップル、ご友人、親子、社員旅行、またまたお一人様でのご参加と皆様楽しんで頂いてます。
またぜひ遊びにいらしてくださいね。お待ちしてます!!
| Rating: | |
|---|---|
| Packages: | 午前プラン・スナック朝食付き(2016年3月31日まで) |
| Attended as: | Friends |
| Posted on: | 2014/11/07 |
| Activity Date: | 2014/10/25 |
Reviewed by: Matt & Melina
My fiancé and I booked this during our 6 day stay in Oahu. I cannot say enough good things about our experience. Jacob picked us up promptly from our hotel in Waikiki right on time and took us to the boat. The entire staff was very friendly and attentive right from the start and the entire way through. They instructed us on the ins and outs of snorkeling and made sure we were comfortable. We snorkeled and saw all the fish and sea turtles our hearts desired within a few feet. It was amazing! Barry hung out in the water with us the entire time indicating different sights and making sure all was safe. After a while we climbed aboard and David had prepared a delicious lunch of Mahi Mahi and chicken wraps, as well as macaroni salad and chips. The drinks were superb as well. After lunch, we set sail for the rest of the trip, viewing Waikiki and Diamond head as well as the rest of the island. The guys offered much advice on local eateries and activities, and answered any questions that we had with genuine interest. It isn't often that I post reviews, but these guys truly made our day, if not our trip. I've never felt so comfortable and impressed by any charter group before. BOOK THIS NOW! You honestly will not regret it. We are thinking about booking another trip with these guys before we leave.
| Rating: | |
|---|---|
| Packages: | 2-for-1 Mid-Morning Lunch Snorkel Review Rebate Special |
| Attended as: | Couples |
| Posted on: | 2014/11/06 |
| Activity Date: | 2014/11/05 |
Reviewed by: 小出孝文
If you walk on the pure white sand in the middle of the ocean, you'll encounter giant sea turtles. If you peek into the water, you can see a mother sea turtle with her baby, along with tropical fish swimming just within reach!
海の真ん中で真っ白な砂の上を徒歩で歩けば、デッカイ海亀に当たる。
海の中を覗けば、海亀の親子の姿に熱帯の魚達の泳ぐ姿が手の届きそうな所に居る
のが見えるヨ~!!
Aloha! Thank you for joining the Captain Bruce's Paradise of the Sea Tour. The coral reefs in Kaneohe Bay, where the sandbar appears, are home to various types of fish and are also known as a habitat for sea turtles. Please come back to experience the beautiful Hawaiian nature again. Mahalo!
アロハ!キャプテンブルース天国の海ツアーに参加ありがとうございます。
サンドバーが出現するカネオヘ湾の珊瑚礁には、様々な種類の魚たちが集まり、ウミガメの生息地としても知られています。
美しいハワイの大自然に出会いにまた遊びに来てくださいね。Mahalo!
| Rating: | |
|---|---|
| Packages: | 午後プラン・バーベキューランチ付き(2016年3月31日まで) |
| Attended as: | Couples |
| Posted on: | 2014/11/05 |
| Activity Date: | 2014/10/28 |
Reviewed by: Mike
Very enjoyable. Saw a very large sea turtle, no dolphins though, maybe wrong time of year. The boat crew was very professional and helpful. Would definitely go again.
| Rating: | |
|---|---|
| Packages: | Sail & Snorkel Tour |
| Attended as: | Couples |
| Posted on: | 2014/11/01 |
| Activity Date: | 2014/10/08 |
Reviewed by: Mary Butler
We took the afternoon dolphin watch cruise that set sail at 1pm. Saw some sea turtles and a dolphin pod from afar. The snorkelling was nothing great...lots of reef fishes and mostly dead coral. Being prone to motion sickness, I was elated at how wonderfully stable the catamaran was, and for once I actually enjoyed sailing instead of spending half my time being sick over the rails. In spite of my disappointment at not seeing dolphins up close, the afternoon turned out to be a really pleasant cruise along the beautiful Ko Olina coastline. The staff were attentive and friendly. My 3 year son threw a fit when I got him out of the choppy waters during the snorkelling session. Kudos to the staff who successfully quietened him down by giving him bread to feed the fishes from the back of the ship. Food was great. Pulled pork sandwiches, chips and fruit salad were delicious. All in all, a lovely afternoon.
Thanks Mary for the great review, and coming out with us! I'm glad you were able to enjoy our tropical waters and the hard coral that we have in Hawaii. Our waters are cooler than what you would experience in the Caribbean, so we don't feature the fanning type of coral- mostly the brain, and other types of more rock looking features. Did you know that 30% of our fish can only be found in Hawaii? Anyway, just thought we would share some fun facts. We love our jobs and glad we were able to share a great day with you. Take care and Aloha! Ko Olina Ocean Adventures
| Rating: | |
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| Packages: | Sail & Snorkel Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2014/10/28 |
| Activity Date: | 2014/09/30 |
Reviewed by: かじお
The barbecue was very delicious, and I had a lot of seconds. The sea was very beautiful, and I had an experience that I could only enjoy here.
バーベキューはとても美味しくてたくさんおかわりしました。
海はとても綺麗で、ここでしか味わえない体験が出来ました。
Aloha! Thank you for joining the Captain Bruce's Paradise Ocean Tour! The barbecue lunch during the afternoon tour has been very well received, thanks to you. We are very happy to hear that you enjoyed the beautiful sandbar tour, including the meal. We sincerely look forward to your next visit!
アロハ!キャプテンブルース天国の海ツアーにご参加いただきありがとうございました!午後のツアーのバーベキューランチはおかげさまでとっても好評をいただいております。お食事も含めて美しいサンドバーツアーを楽しんでいただけたようでとてもうれしく思います。またのお越しを心よりお待ちしております!
| Rating: | |
|---|---|
| Packages: | 午後プラン・バーベキューランチ付き(2016年3月31日まで) |
| Attended as: | Couples |
| Posted on: | 2014/10/28 |
| Activity Date: | 2014/10/01 |
Reviewed by: s-kim
As expected, I was satisfied to see the sea turtles. Above all, the staff were cheerful and entertaining. They take commemorative photos (for a fee), and they are wonderful (in terms of poses). The staff give pose instructions. It became a great memory.
期待どおり、うみがめにも会えて満足でした。
なにより、スタッフたちが明るく楽しませてくれました。
記念写真(有料)を撮ってくれるのですが、これがまた
すばらしい(ポーズ)。スタッフがポーズの指示してくれます。
いい思い出となりました。
Aloha! Thank you for joining the Captain Bruce's Paradise Ocean Tour. We are very pleased to hear that you had a fun time with the entertainment provided by our staff and the sea turtles. Taking photos against the backdrop of the beautiful sandbar is definitely one of the highlights. We're glad you were able to capture memorable pictures. We, along with the staff, look forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーへのご参加、ありがとうございました。ウミガメくんとスタッフのエンターテイメントで楽しい時間をお過ごしいただいたようでとってもうれしく思います。美しいサンドバーでは広大な自然をバックにした写真撮影も醍醐味のひとつですね。思い出に残るお写真をお撮りいただけたようで良かったです。またのお越しをスタッフともどもお待ちしております。
| Rating: | |
|---|---|
| Packages: | 午前プラン・スナック朝食付き(2016年3月31日まで) |
| Attended as: | Couples |
| Posted on: | 2014/10/20 |
| Activity Date: | 2014/09/30 |
Reviewed by: なかがわ
I participated with my 8-year-old daughter and another person.
On the bus ride, we saw beautiful nature that you can't see in Waikiki.
The time on the boat was short, so I didn't get seasick.
We were able to see sea turtles coming close to us multiple times, which was amazing.
I thought snorkeling would just be splashing around in shallow water, but we got to see much deeper parts of the ocean than I imagined, with lots of coral and tropical fish. My daughter, who was experiencing this for the first time, was initially nervous but was very moved.
I recommend bringing a waterproof digital camera if you join the tour.
The staff were kind, and they took this photo for us.
The content of the tour was excellent, providing satisfaction beyond the price.
I added several options this time, and this was the best.
8歳の娘と3人で参加しました。
バスの送迎途中にはワイキキでは見れない大自然を見れます。
船に乗る時間も短いので船酔いもしませんでした。
ウミガメは寄ってくる感じで何回も見られるので最高でした。
シュノーケリングは浅瀬をパシャパシャすると思っていたら、想像以上に海底が深い所を見れて、サンゴと熱帯魚が沢山で初めての娘も最初はドキドキでしたが、とても感動していました。
ツアーに参加するなら防水デジカメを持っていくことをオススメします。
スタッフの方も親切でこの写真も撮って頂きました。
ツアーの内容がとても良くて、価格以上の
満足感があります。
今回複数のオプションを付けましたが、これが最高でした。
Aloha! Thank you for joining the Captain Bruce's Paradise Ocean Tour! The photos of the sea turtles are truly impressive! I'm so glad your daughter was able to enjoy snorkeling as well! I hope you were able to fully enjoy the great outdoors in Kaneohe Bay, surrounded by the Ko'olau Mountains. We, along with the staff, look forward to welcoming you back again!
アロハ!キャプテンブルース天国の海ツアーへのご参加ありがとうございました!ウミガメのお写真も迫力満点ですね!娘さんにもスノーケリングを楽しんでいただけてとっても良かったです!コオラウ山脈に囲まれたカネオへ湾で大自然を満喫していただけたのではないでしょうか?またのお越しをスタッフともども心よりお待ちしております。
| Rating: | |
|---|---|
| Packages: | 午後プラン・バーベキューランチ付き(2016年3月31日まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2014/10/18 |
| Activity Date: | 2014/10/15 |
Reviewed by: shell
We had such a great time both on the boat and in the water.
The food was great and staff members were all super nice and sweet.
I really appreciate it!
The only one bad thing for me was that I didn't remember/they didn't know how much it cost. I reserved this tour through the internet in advance like 10 days ago and payed with my credit card. Since my friends(there were 5 of us) tried to pay me by cash at the day of the tour but the voucher didn't mention about the price, I asked at the front how much they charged on my credit card. And the lady checked my name on the list and PC and said it's $485. I thought it's a little more inexpensive than I thought, so I asked her to double check and she said it's correct. So we just split the bill. But I found that they charged $695, which was the correct amount, after I left hawaii and got back home...Unfortunately all other friends are form other countries, so I gave up getting the difference in the bill from them. :(
I think the total amount should be on the voucher or at least they should have gave me correct info!
| Rating: | |
|---|---|
| Packages: | Sail & Snorkel Tour |
| Attended as: | Friends |
| Posted on: | 2014/10/18 |
| Activity Date: | 2014/09/28 |
Reviewed by: Cran2279
Amazing time and exceeded all hopes and exepectations
| Rating: | |
|---|---|
| Packages: | Waikiki Pick-Up |
| Attended as: | Couples |
| Posted on: | 2014/10/15 |
| Activity Date: | 2014/10/12 |
Reviewed by: 野口 幸寛
Snorkeling while watching beautiful sandy beaches, stunning coral reefs, and fish... Encountering sea turtles was also thrilling! It was just the best. I was very satisfied with the attentive service from the staff. Next time, I definitely want to visit when the beach appears.
綺麗なサンドビーチに、綺麗なサンゴ礁と魚たちを見ながらのシュノーケリング・・・・・
ウミガメとの遭遇にも感激!
もう最高でした。
スタッフの皆さんのキメ細やかなサービスにも大満足です。
今度はビーチが現れた時に、是非とも行ってみたいです。
Aloha! Thank you very much for joining the Captain Bruce's Paradise of the Sea Tour. The coral reefs sparkling in the sunlight, the colorful fish frolicking around, and the graceful sea turtles you encountered must have made you feel as if you were in the Dragon Palace. Our staff is continuously working to enhance our services for your smiles. We sincerely look forward to welcoming you back next time, so you can enjoy a new aspect of the sandbar.
アロハ!この度はキャプテンブルース天国の海ツアーへご参加いただき、誠にありがとうございます。陽の光を受けてきらきらと輝くさんご礁、そこにたわむれる色とりどりのお魚たちや優雅に泳ぐウミガメとの遭遇は、まるで龍宮城の中にいる気分を味わっていただけたのではないでしょうか。皆様の笑顔の為に私どもスタッフも日々サービスに磨きを掛けております。次回お越しの際にはまた新たな表情のサンドバーを楽しんでいただけますよう、スタッフともども心よりお待ちしております。
| Rating: | |
|---|---|
| Packages: | 午後プラン・バーベキューランチ付き(2016年3月31日まで) |
| Attended as: | Families |
| Posted on: | 2014/10/13 |
| Activity Date: | 2014/10/08 |
Reviewed by: きほ。
I had an amazing experience in the best weather imaginable, where the ocean was beautiful and I even got to see sea turtles. This is a tour that I highly recommend you join when you go to Hawaii!
もうリベンジはいらないと言われるくらい最高の天気の中、海もきれいで、ウミガメにも会うことが出来ました。とてもいい経験をさせていただきました。ハワイに行ったら是非参加して欲しいツアーです!
Aloha! Thank you very much for joining the Captain Bruce's Paradise of the Sea tour. From the wonderful photos of the sandbar, it seems like the conditions were absolutely perfect. Surrounded by the deep blue sea, white sandy beaches, and the vast green mountains, I hope you were able to fully enjoy the beauty of nature. It seems that the friendly turtle Boris was also on duty. While I believe you had an unforgettable moment at the sandbar, we sincerely look forward to your next visit to experience another "unforgettable moment!" at the sandbar.
アロハ!この度はキャプテンブルース天国の海ツアーにご参加いただき、誠にありがとうございました。とっても素敵なサンドバーのお写真からも最高のコンディションだったことがうかがえます。真っ青な海に白い砂浜、そして広大にそびえ立つ緑の山々に囲まれ、大自然の美しさを満喫していただいたのではないでしょうか。人懐っこいカメのボーリス君もご出勤だったようですね。思い残すことの無いサンドバーでのひととき!だったとは思いますが、ぜひまた別の「忘れられないひととき!」をサンドバーで体験していただけますよう、次回のお越しを心からお待ちしております。
| Rating: | |
|---|---|
| Packages: | 午前プラン・スナック朝食付き(2016年3月31日まで) |
| Attended as: | Friends |
| Posted on: | 2014/10/12 |
| Activity Date: | 2014/09/19 |
Reviewed by: タナカ
It had been some time since low tide, but the water depth was about knee-high, which I had expected, so I had no particular complaints. The sunlight reflecting on the water surface was very beautiful. Since I'm not great at socializing, I found myself with a bit of free time during our stay at the sandbar, but I was able to fully enjoy the scenery. During snorkeling, I was able to see a turtle up close, which was very moving. It was a great experience. Thank you very much.
干潮から時間がたっていましたが、膝上くらいの水深で、もともとそれくらいかと思っていたので特に不満はありませんでした。
水面に陽の光が反射してとてもキレイでした。
盛り上げベタなのでサンドバー滞在時間中は少し時間をもて余してしまいましたが笑、景色を満喫することができました。
シュノーケリングでは間近でカメを見ることができ、とても感動しました。
いい経験ができました。
ありがとうございました。
Aloha! Thank you very much for joining the Captain Bruce's Paradise of the Sea tour. We are very pleased to hear that you enjoyed your time at the sandbar, with the beautiful views sparkling in the sunlight and snorkeling with the turtles. When you come back next time, please feel free to reach out to our energetic staff. We will do our best to make your experience even more exciting, along with the turtles! We sincerely look forward to your next visit.
アロハ!この度はキャプテンブルース天国の海ツアーへご参加いただき、誠にありがとうございました。陽の光に輝くサンドバーの景色、そしてカメさんとのシュノーケリングなど、サンドバーでのお時間を存分に楽しんでいただいたようで、とてもうれしく思っております。次回お越しの際は是非元気がとりえの我らがスタッフにお声をお掛けくださいね。かめさんともども精一杯盛り上げさせていただきます!またのご参加を心よりお待ちしております。
| Rating: | |
|---|---|
| Packages: | 午前プラン・スナック朝食付き(2016年3月31日まで) |
| Attended as: | Couples |
| Posted on: | 2014/10/12 |
| Activity Date: | 2014/10/07 |
Reviewed by: ちえち
The staff were all fun people, and I had a great time! The weather was nice, and the sea was really beautiful! The warm soup after snorkeling was truly delicious!
スタッフの方たちも楽しい人たちばかりでとても楽しめました!天気も良く海も本当にキレイ‼シュノーケルの後の温かいスープ、本当に美味しかったです!
Aloha! Thank you very much for participating in the Captain Bruce's Paradise of the Sea Tour. We are delighted to hear that you enjoyed the sandbar in excellent weather and conditions. Your sparkling smiles at the sandbar are the greatest motivation for our staff. We will continue to bring energy and excitement, so please come back and visit us again!
アロハ!この度はキャプテンブルース天国の海ツアーへのご参加、誠にありがとうございます。お天気も良く最高のコンディションでのサンドバーを楽しんでいただけたようで、スタッフともども大変うれしく思っております。サンドバーできらきらと輝く皆様の笑顔が私達スタッフの一番の励みです。これからも元気に盛り上げてまいりますので、またぜひ遊びにいらっしゃってくださいね!
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| Packages: | 午前プラン・スナック朝食付き(2016年3月31日まで) |
| Attended as: | Friends |
| Posted on: | 2014/10/11 |
| Activity Date: | 2014/09/13 |
Reviewed by: Y.T.
I was supposed to go with my cousin, but she couldn't make it on the day, so I participated alone. I felt a bit lonely going by myself, but the guides and staff were very warm and accommodating, so I was able to enjoy it fully even on my own. I'm really grateful for that.
The tour content was also fulfilling. The malasadas and BBQ lunch we had on the boat were very delicious. I got to see sea turtles multiple times, which made for great memories.
However, it seemed that the timing of our visit coincided with high tide, so instead of a sand walk, we ended up doing sand swimming, which was a bit disappointing. The water level was just about at the point where my toes could barely touch the bottom. I thought I would check the tide times before participating next time.
But even with the high tide, it was truly a valuable experience.
I highly recommend this tour to anyone going to Hawaii.
従妹とふたりで行く予定でしたが、従妹が当日行けなくなり、ひとりで参加しました。ひとりで参加するのは心細かったですが、ガイド・スタッフの皆さんがとても温かく対応してくださったので、ひとりでも充分楽しめました。本当に感謝しています。
ツアーの内容も充実していました。船上でいただいたマラサダ・BBQランチは、とてもおいしかったです。ウミガメに何度も会えましたし、いい思い出になりました。
ただ、行った時間がちょうど満潮だったようで、サンドウォークではなくサンドスイミングになってしまったのが残念でした。つま先がやっと届くかどうかという感じの水位でした。次回は、満潮の時間かどうか調べてから参加しようと思いました。
でも、満潮だったことも含め、本当に貴重な経験ができました。
ハワイに行く人にぜひぜひお薦めしたいツアーです。
Aloha! This is Captain Bruce's Paradise of the Sea Tour. Thank you for having the courage to join us alone. Many of our guests come alone as well, and by the end, everyone becomes good friends with the crew! I'm so glad to hear that you enjoyed the meals. The sandbar, which changes daily due to the tides and weather, never shows the same face twice, and it's a special place where you can encounter breathtaking scenery no matter how many times you visit. I wonder what kind of expression the next sandbar will show? We sincerely look forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーです。勇気を出してお一人で参加いただきありがとうございました。こちらのツアーはお一人でお越しになるお客様も多数いらっしゃり、皆様最後にはクルーとすっかり仲良くなってお帰りになるんですよ!お食事も楽しんでいただけたようでとってもうれしいです。潮の高さやお天気によって日々様変わりするサンドバーは一日として同じ表情を見せることがなく、何度行っても息を飲む様な景色に遭遇することができる特別な場所です。次のサンドバーはどんな表情を見せてくれるでしょうか?またのお越しを心からお待ちしております。
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| Attended as: | Solo Travelers |
| Posted on: | 2014/10/09 |
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Reply from activity provider
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Aloha! Thank you for joining the Captain Bruce's Paradise Ocean Tour the other day.
This tour takes place outdoors, so please understand that it may vary depending on natural conditions.
We hope you will come back to visit us the next time you come to Hawaii. All of our staff are looking forward to that day!
アロハ!キャプテンブルース天国の海ツアーです。
先日はツアーにご参加頂きましてありがとうございました。
このツアーは屋外でのツアーとなりますので、自然条件によって様々な表情となります。どうぞご了承いただければと思います。
次回ハワイにお越しの際は是非また遊びにいらしてくださいませんか?その日をスタッフ一同心よりお待ちしております。