All Reviews for Beginner Snorkeling Tours

On the day of the tour, we traveled by tour bus from a hotel around Waikiki (the travel time was about 40 to 50 minutes). There was a Japanese staff member on site, which helped a lot, but I think I wouldn't have understood the important information without them. (If you can speak English, you'll be fine, but they spoke so natively that I couldn't catch everything, haha.) Once we arrived, we switched to a boat for another 20 to 30 minutes. At first, we played in shallow waters using stand-up paddleboards and floaties, and then we experienced snorkeling. It was very pleasant, and we got to see fish and sea turtles, which made me very satisfied.

当日はワイキキ周辺のホテルからツアーバスで移動しました。（移動時間は40〜50分程度）
現地には日本人？のスタッフが居たのでなんとかなりましたが、
その方が居なかったら注意事項などは理解できてなかったと思います。
（英語ができる方は大丈夫ですが、ネイティブすぎて何言っているか分かりませんでした笑）
現地に着いたら船に乗り換えて20〜30分移動します。
最初は浅瀬でサップや浮き輪を使って遊び、その後シュノーケリングを体験しました。
とても気持ちよく、魚やウミガメも見れて大満足です。

It was my 1st time snorkeling and was panicking with how to breathe underwater so I was going to give up but Captain Robin went above and beyond with guiding me the entire session making sure that I was safe and comfortable. It was truly an amazing experience seeing the turtles and fishes. Most importantly, I didn’t want to disappoint my daughter if I’ve given up and let her snorkel alone.

It was cold, possibly due to the cloudy weather in March, but I was lucky enough to see a double rainbow when the sun peeked through. I participated in the morning, but the sandbar didn't appear. However, I was able to enjoy the beautiful scenery. I encountered turtles and fish, but perhaps due to the consecutive bad weather, the sea was a bit murky and not as clear as I remembered from before. In the past, I had seen many rays, turtles, and colorful fish, so that was a bit disappointing.

However, personally, I believe the sandbar is worth visiting. It's unavoidable that the weather can affect the experience, so I plan to participate again.

３月で曇っていたせいもあり、寒かったですが、途中晴れ間には、２重の虹も見られたのでそれはラッキーでした。
午前中に参加しましたが、サンドバーは出現しなかったのですが、きれいな風景はみることができました。亀や魚は会うことができましたが、連日の悪天候のためか少し海が濁っていて、以前の記憶のきれいさではなかったです。以前はエイや亀、カラフルな魚にもたくさん会えたので、その点は残念です。
しかし、個人的にはサンドバーは行く価値ありだと思います。天候等に左右されるのはやむを得ないので、また参加しようと思います。

My teenagers and I had a great experience with Captain Hosanna and her crew. Weather was windier than one might prefer, but ride was smooth and we saw turtles on the way and then again at the reef, with many other colorful fish. Great snacks, well-managed deck, and they even found a prescription snorkel for me last-minute. We had the hotel pickup and dropoff, which was timely and professional. Well-run operation and very friendly staff at every interaction.

The ocean was beautiful, anyway! It was a half-day tour, but there was plenty of time, which was great! The snorkeling instructions were thorough, and I felt safe enjoying it! It was a bit cold, and I hesitated, but I was able to see sea turtles, which was amazing!

とにかく海が綺麗でした！半日のツアーでしたが時間的にも余裕があり良かったです！
シュノーケリングの説明もしっかりとあり、安心して楽しめました！少し寒くて躊躇しましたが、ウミガメも見ることができて最高でした！

We got to see plenty of tropical fish and even a sea turtle up close, which was the highlight. As well, the crew was friendly teaching the ropes to the scooters!

I made a reservation two days in advance after checking the weather. I participated in the morning tour because I wanted to make the most of the tide and the time of day. Even though it was sunny in Waikiki, it was cloudy at the location. However, during the second half of our free time, the sun came out, and I was able to take photos just as I had imagined. The staff's response was also wonderful, and I highly recommend this tour.

お天気をみて２日前に予約
当日の潮位と１日の時間を有効に使いたかったので午前便で参加しました
ワイキキは晴れていても現地は曇
自由時間後半は太陽がでて、イメージどおりの写真がとれました
スタッフの皆さんの対応も素晴らしくとてもおすすめのツアーです

It was a sandbar experience in light rain, but when we arrived, the tide was low, allowing us to finally set foot on it. After playing with stand-up paddleboards and powerful water guns, we went snorkeling. I was thrilled to see many fish and the honu (sea turtles) hiding among the rocks. The most moving moment was when a honu gracefully swam right underneath me, turning around just below me, allowing me to see its impressive size for a long time.

The staff were all friendly, and there were even some who spoke Japanese, which made me feel comfortable participating.

小雨の中でのサンドバーでしたが到着時刻に潮が引いていて念願の上陸ができました。SUPやすごい威力の水鉄砲で遊んだりした後にシュノーケリング。たくさんの魚や岩陰にいるホヌに喜んでいたのですが、一番の感動はホヌが優雅に泳いできて触ってしまうのではというくらいのすぐ真下でUターンしてくれて長い時間すごい大きさで見れたことです。
スタッフの皆さんも楽しくて日本語を話される方もいらしたので安心して参加できました。

Thank you for your courteous response to the sudden reservation change. Despite the unfortunate weather, I appreciate the support you provided for my husband, who uses a wheelchair, with boarding and disembarking from the boat, as well as your encouragement. I felt at ease and enjoyed the experience thanks to the interpretation from the guide who spoke Japanese. I believe it would have been even more beautiful if the weather had been nice. I would love to participate again if the opportunity arises.

突然の予約変更に対しても丁寧な対応ありがとうございました。
アクティビティはあいにくの天候の中でも、車椅子使用の主人に船の乗降や声掛けなどサポートありがとうございました。
日本語のできるガイドさんの通訳で安心して楽しめました。
天気がいいともっと綺麗だったと思います。
また機会があれば参加したいです。

The explanations in Japanese were very helpful for those in Japan. Despite the unfortunate cloudy and cold weather, I went snorkeling and had a great time. I think I could have enjoyed it even more if the weather had been sunnier. Overall, I was satisfied with the tour thanks to the consistently kind service.

日本の方向けに日本語の説明もあってとても親切でした。
あいにくの曇りで寒かった点を除けば、シュノーケリングをしましたが、楽しかったです。もっと晴れたタイミングだったらもっと楽しめたと思います。終始、親切な対応をしていただけて満足なツアーでした。

It was a very cloudy day, but we were lucky that the sun only shone when we arrived at the sandbar! My mother, in her 70s, didn't have a swimsuit, but she waded into the water up to her thighs wearing her shorts and a sun-protective hoodie, excitedly exclaiming, "I haven't been in the ocean in decades!" (laughs) After returning to the boat, she changed in the restroom to avoid getting cold.

It was a bit disappointing that the tour didn't include stand-up paddleboarding (SUP), as my mother had expressed interest in trying it, but it was just the right tour for us since we weren't planning to get in the water. The staff, who were fluent in Japanese, were attentive throughout and shared various stories about Hawaii, which was also very enjoyable. They have a wealth of experience related to the tour and are properly qualified.

Next time, I plan to try snorkeling and SUP at the emerald green sandbar with this company on a sunny day!

どん曇りの一日でしたが、サンドバーに着いた時にだけ日差しが差し込み、とてもラッキーでした！
70代の母も、水着が無いなりに手持ちのショートパンツと日除けパーカーで股まで着水し、「数十年ぶりに海に入ったわ！」と興奮しておりました(笑)船に戻った後は、体を冷やさないようトイレで着替えておりました。

母が「ＳＵＰしてみたい」と言っていたので含まれていなかった点は残念でしたが、海に浸かるつもりの無かった私たちにはちょうど良いツアーでした。
日本語が堪能なスタッフさんは終始皆さんに気配りくださり、ハワイの色々なお話を聞けたことも大変良かったです＾＾ツアーに関する経験も豊富で、資格もきっちり備えていらっしゃるそうです。

次はまたこちらの会社さんで、晴れたエメラルドグリーンのサンドバーで、シュノーケルとＳＵＰに挑戦してみようと思います！

It was a tour on a day with a bit of strong wind, but I had a great time!

I got to see sea turtles, and the tour captain and staff were all very kind, which made me very satisfied! On this tour, there were two staff members who spoke Japanese, and they carefully explained the safety instructions on the boat, how to play at the sandbar, and how to snorkel! (They provided explanations in Japanese after the English ones.)

I was able to see sea turtles while at the sandbar and during snorkeling, so it was a very valuable experience!

The bus driver who took us to the port was also a friendly and nice person!

I had a wonderful experience until the end, and it was really fun!

少々風が強い日のツアーでしたがとても楽しかったです！

ウミガメも見れたし、ツアーのキャプテンやスタッフの方も優しい方ばかりで大満足でした！
今回のツアーでは日本語を話してくれるスタッフが2名おり、船上での注意事項やサンドバーでの遊び方、シュノーケリングのやり方など丁寧に教えてくれました！(英語での説明の後に日本語で改めて説明してくれました)

サンドバーやシュノーケリング中もウミガメが見れたので、とても貴重な体験ができました！

港までの送迎バスの運転手さんも気さくな良い方でした！

最後まで素敵な体験をさせてもらい、とても楽しかったです！

I participated in this activity during my honeymoon trip to Hawaii, hoping to have a Hawaiian experience. The weather had been bad until the day before, but on the day of the activity, the weather cleared up, and we were able to proceed without any issues.

The crew members were locals, but they spoke Japanese fluently, so there were no communication problems at all. They encouraged us to take lots of photos, which made for great memories.

I would love to participate again the next time I visit Hawaii!

新婚旅行でハワイに行った際にハワイらしい体験をと思い参加しました。前日までは天気も崩れていましたが、参加日は天候も回復し無事にアクティビティが実施されました。
クルーの方も現地のかたですが、日本語ペラペラでコミュニケーション等は全く問題ありませんでした。写真等も声をかけてもらいたくさん撮ってもらい良い思い出になりました。
またハワイに行った際には参加したいと思います！

This is by far the best adventure we had on our vacation in Honolulu. An experience underwater with the aquatic life was truly one of a kind. We will do this again when we return next season.

There was a captain who could speak Japanese, and he made the conversation very entertaining with jokes. I was very satisfied because we could see not only dolphins but also whales and turtles! The lunch was a buffet style and very delicious. The snorkeling was the same as in Japan!

日本語話せるキャプテン（船長さん）がいて、ジョークを交えて話してくれるのでとても面白かった。イルカだけでなく、クジラやカメも見ることができて大満足でした！
ランチもバイキング形式でとてもおいしかった。シュノーケルは日本と同じです！

The weather wasn't great, but the waves were calm, so we were able to enjoy various activities. Other activities, like interacting with turtles at the deep sea or the venue, can be quite challenging for children, but turtles also came to the sandbar, and the experience of seeing them up close in the shallow water was fantastic. I highly recommend it for families with kids. The staff who spoke Japanese (local people?) were very kind.

天気に恵まれなかったのですが、波が穏やかでしたので諸々楽しめました。他のアクティビティは深い海の底や会場でカメと触れ合うため子供には大変ですが、サンドバーにもカメがやってきてくれて、浅瀬でカメを間近に見れる体験は最高でした。子連れにこそおススメです。日本語を話せるスタッフさん(現地の方？)がとても親切でした。

Best customer service. Best shuttle driver to pier with Kaplan. He is amazing. Very personable and knowledgeable about Oahu. Excellent communicator in both English and Japanese. He is a great ambassador for the tour and for Oahu.
Snockel crew was excellent. Very personable and helpful. Made all guests feel comfortable. Communicate in both English and Japanese. Very helpful in pointing out marine life. Jaime was excellent.

The captain and staffs are amazing. They take good care of us and make sure we are safe while having fun. The boat provided spam musubi, chips, cookies, granola bars and drinks. We had fun playing SUP on the sandbar and the water is so clear. The snokeling is the most fun part of the tour. We were able to see sea turtle that swim by us so close. Highly recommended to join if you are coming to Hawaii.

**[Positive Aspects]**
During the transfer, the driver kindly introduced us to recommended restaurants along the way. He was very friendly and left a good impression.

We were able to see sea turtles. We took photos from the boat and also saw them swimming nearby while snorkeling.

It was great to take commemorative photos while doing activities like stand-up paddleboarding (SUP).

**[Negative Aspects]**
The time when you can see sandbars like those shown in guidebooks and on websites is quite limited. Although we were there during a relatively low tide, the sand was completely submerged, and the water level was above an adult's waist.

This is due to weather conditions, so there's not much that can be done, but on the day we participated, there were strong winds, and the current was quite fast. The SUP was being swept away, so it didn't feel like a leisurely activity, and we ended up exhausting ourselves.

Again, this is due to the weather, but because it had rained right before and there were strong winds during the activity, the sea didn't look very clear. (We didn't see many fish while snorkeling.)

Additionally, there were participants who were confused when they were told on-site that you cannot participate in snorkeling if you can't swim. I think it would be good to include this information in the participation guidelines.

**[Varies by Person]**
As mentioned by another reviewer, the Japanese-speaking staff used casual language throughout. While some may appreciate having someone who can communicate in Japanese during an activity abroad, others might find this somewhat rude. I think this depends on how individuals perceive the quality of service relative to the price paid.

Since the staff cannot judge how well someone can swim, I understand that self-assessment is necessary, but I think it would be helpful to have some criteria or steps to determine participation eligibility in shallow areas. Some people might feel like they were treated coldly or dismissed.

【良かった】
送迎の際にはドライバーの方が道中にあるおすすめレストランなど紹介してくれました。とても親切な方で好印象でした。

ウミガメを見ることができました。船上から写真を撮ることも、シュノーケリング中に近くを泳いでいるところを見ることもできました。

SUPなどしながら記念撮影できたのはよかったです。

【悪かった】
ガイドブックやサイトHPに掲載されている写真ようなサンドバーがみられる時期はかなり限られています。比較的干潮に近い時間帯でしたが砂は全く見えず、水位は大人の腰より上でした。

これは天候によるものなのでどうしようもないですが、自分たちが参加した日は強風で、潮の流れがかなり早かったです。SUPもどんどん流されてしまうので、優雅に遊ぶという感じではなく、体力を消耗しました。

これも天候によるので仕方ないですが、直前まで雨が降っていたことと、アクティビティの時間帯に強風が吹いていたため、海はあまりきれいに見えませんでした。（シュノーケリングはあまり魚を見つけられませんでした。）

また、平泳ぎができないとシュノーケリングには参加できない。ということを現場で伝えられて戸惑っている方がいました。参加時の注意事項に記載してもよいかと思いました。


【人による】
別の方も口コミで書かれていましたが、日本語スタッフの方は終始タメ口でした。
海外で参加するアクティビティにもかかわらず、日本語でコミュニケーションをとることが可能な方がいてくれるのでありがたい。ととらえる方もいると思いますし、応対がやや失礼に感じると思う方もいると思います。これは払った料金とサービスの質を各位がどうとらえるかによるかと思います。

どの程度泳げるのかはスタッフでは判断できないので自己判断というのは分からなくもないですが、目安となる基準や、浅瀬で参加可否を判断してもらうためのステップとかはあってもいいのではないかと思いました。人によっては冷たく突き放されたように感じてしまうかと思いました。

This was my third time participating, and depending on the timing and the people going, the condition of the sandbar varied, which made it enjoyable. I was able to see a lot of sea turtles 🐢. During our free time, I had fun doing stand-up paddleboarding (SUP). The snacks, spam musubi, and drinks on the boat were plentiful. It was a tour that went by in the blink of an eye. The female staff were all lively and wonderful.

3度目の参加　行く人時期時間によりサンドバーの状態違い楽しめた
海亀🐢たくさん見れた
自由時間　SUPもできて楽しかった
船でのスパムむすび　スナック　飲物充実　あっという間のツアーでした
スタッフ女性で皆さんイキイキ素敵でした

It was stated that there would be staff available who could speak Japanese, but after the initial greeting, everything was in English. There were no staff members who understood Japanese.

日本語対応可能スタッフがいると記載があったが、最初の挨拶以降は全て英語。日本語がわかるスタッフはいませんでした。

I had made a reservation for two people, but due to unforeseen circumstances, I participated alone. I was nervous, but the captain and the staff were very kind, and I had a great time even by myself!

It was such a valuable experience to see sea turtles up close like that! There was also a staff member who provided Japanese interpretation, which made me feel very at ease! Everyone was kind, and it was a lot of fun!

2名で予約していましたが
急遽1名での、参加で緊張しましたが
キャプテンとスタッフさんが良くしていただか、一人でもとっても楽しめました！！

あんなにも、近くで海かめを見ることができるなんてとても貴重な経験ができました！
日本語通訳してくださるスタッフさんも、いてとても安心です！
みなさま優しくたのしかったです！

I almost drowned a little and got a cut, but the response from our guide, Izumi, was great. Thank you very much.

ちょっと溺れかけたのと、切り傷をしてしまい、ガイドさんのいづみさんの対応が、よかったです、
ありがとうございました。

I used the first flight on the morning of December 30th for the New Year's holiday. The captain spoke in English, but then a female staff member named Izumi kindly explained everything in Japanese, which made my first snorkeling experience worry-free.

The weather was a bit cold, and it rained partway through, but not only were we able to see many sea turtles, we also got to swim with them.

There were other tours with various options that I considered, but I'm glad I chose Captain Cruise!

年末年始（12月30日）の朝一便を利用しました。
キャプテンは英語を使用されますがその後で女性スタッフのイズミさんが日本語で丁寧に説明してくださり、初めてのシュノーケリングも不安なく体験できました。

天候は少し寒く、雨も途中降ったりしましたが、ウミガメを沢山見ることができただけでなく、一緒に泳ぐことも出来ました。

色んなオプションが付く他社ツアーもあり、悩みましたが、キャプテンクルーズを選んでよかったです！

Wonderful female captain Hosanna and her crew with tons of experience and warm personalities. We went in November 2025- so many turtles and sealife, great play equipment and knowledgeable crew willing to help ensure our baby girl had a great time, the transportation from Waikiki to the boat launch was clutch! So great all around! And spam masubi and snacks on the boat ride was icing on the cake! Highly recommend 10 out of 10!!

I recommend this hotel in the Ko Olina area. It's within walking distance from the lagoon, where you can enjoy various activities. I also saw a lot of dolphins. I highly recommend it. The staff was friendly and great as well.

コオリナ地区のホテルに泊まる方にはおすすめです。ラーグンから歩ける距離でできるアクティビティです。イルカの群れもたくさん見ました。おすすめです。スタッフもフレンドリーでよかったです。

The transportation and everything else was taken care of perfectly. It's reassuring that there is always someone who can speak Japanese, and there were plenty of turtles to see, so it felt like we had a turtle tour as well. 🤣

Meals and drinks were included, and there were plenty of activities besides snorkeling, which was great. On the bus ride there, they provided explanations of the tourist spots (in English, but it was simple enough to understand), so I think it's a good idea to go on the first day. ☺︎

送迎から何から何まで至れり尽くせりでした。必ず日本語が話せる人がいるので安心ですし、亀もたくさんみれるので亀ツアーもしたようなもの🤣

食事飲み物もついていてシュノーケル以外にもアクティビティ豊富で良かったです。行きのバスで行きながら観光地の説明（英語ではありますが簡単な英語なのでわかります）もあったので初日とかに行くといいと思います☺︎

The water was about waist-deep, but it was beautiful. I was glad to see both sleeping and swimming sea turtles while snorkeling in the coral reef. On the boat, there were spam rice balls, snacks, coffee, miso soup, and soft drinks, which were a nice treat for my tired body.

腰くらいまで水がありましたが、綺麗でした。シュノーケルでは、珊瑚礁で寝ている海ガメも、泳いでる海ガメもみれてよかったです。
船上では、スパムおむすびや、おかし、コーヒー、味噌汁、ソフトドリンクもあるので、疲れた身体に嬉しかったです。

great experience and so much fun. Captain was friendly and knowledgeable.

You can have an absolutely amazing experience. Just give it a try for now. I think you have some fatigue from daily life, but it will blow you away.

本当に最高の体験ができます。
とりあえず体験してみてください。
日常の疲れがあると思いますがふっとびます