Reviewed by: ケーシー
We participated as a family of four. I joined 20 years ago and saw sea turtles and beautiful fish in their natural environment, so I wanted to show my children. However, the biggest point is that I didn't realize, since I didn't have kids last time, that the transfer boat to the submarine caused quite a bit of seasickness. It wasn't just us; many other participants were affected, and some adults were even down for the count. While the waves were a bit rough, the real issue seemed to be that we had to wait for about 15 minutes on a rocking boat while picking up people who had been on the submarine. The submarine itself doesn't rock at all.
The guide suggested taking motion sickness medication, but that doesn't help once you're on board. I think it would be better to clearly state in advance that "motion sickness medication is essential" for those who are prone to it. However, they might avoid mentioning this beforehand to maintain a good image.
Additionally, due to the deterioration of the natural environment in recent years, the beautiful coral reefs that were present 20 years ago have significantly decreased, and sea turtles are now rarely seen. The water is often murky (this is all based on what the guide said, so it's not just my impression). It seems that the views may not meet expectations anymore (this is my interpretation).
This tour has been popular for many years, but it might be reaching a transitional period. However, the staff and guides were very friendly.
One more point: when I made the reservation through Veltra, the voucher I received stated "this is not required to bring," but during the boarding process, they asked for proof of the reservation. I was glad I had printed it out just in case.
家族4人で参加しました。私は20年前に参加し、ウミガメや美しい魚が自然の環境で見られたので、子供たちにも見せようと思って参加したのですが・・。
まず最大のポイントは、前回は子供がいなかったので分からなかったのですが、潜水艦乗船までの間の乗り継ぎの船で、かなり船酔いしてしまうということ。我が家だけでなく、他の参加者にもかなり見られたし、中には大人でダウンしている人もいました。確かに少し波は粗いのですが、プレミアムと一般のツアーの乗船場所を回って行く点と、前の回に潜水艦に乗っていた人を帰りのためにピックアップするので、その間15分くらい、揺れる船の上で静止したまま待たないといけないのが辛かったようです。潜水艦自体は全く揺れません。
ガイドの人は酔い止めの薬を飲むよう呼びかけてはいますが、乗船後では何の役にも立ちません。船に弱い人のために、もっと強く事前に「酔い止め必携」を明記した方がいいと思います。ただこれを事前に出すとイメージが悪いので出さないのかもしれないですが・・・。
あと、近年は自然環境の悪化で、20年前はキレイだったサンゴ礁がかなり減り、またウミガメも減ってめったに見られなくなっている上に、海水が濁ることも多い(これらはすべてガイドさんが言っていたことなので、私の印象や創作ではありません)そうで、期待通りの眺望が得られなくなっていることも多いようです(ここは私の解釈)。
長年人気のツアーですが、そろそろ過渡期を迎えているのかもしれないですね。ただ、スタッフ、ガイドさんはとてもフレンドリーでした。
もう1点、ヴェルトラさんで予約をした際に返信されたきたバウチャーには「これは持参不要」とありましたが、乗船手続きの際には予約を取った証拠の提出を求められました。念のためプリントアウトしたものを持っていっておいてよかったです。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/08/14 |
Reviewed by: ムトヤン
The hotel transfer and the captain's Japanese were a bit uncertain, but there aren't any complicated procedures, so you can rest assured. This person, despite their shaky Japanese, occasionally throws in jokes, which can make understanding a bit tricky (laughs).
On the day of the trip, it was quite windy, and my entire family got seasick. They asked us to please vomit at the back of the boat.
The underwater scooter is always held by a diver at the back, so it's reassuring. The first four people won't get wet above the face while riding the bike, but you will definitely get wet when getting off.
The underwater scenery is quite beautiful and full of fish. You can get bread to put in the net, and when you do, the fish come rushing over. A turtle was swimming nearby too!
Snacks were all-you-can-eat, but a South American family was stuffing their bags with them.
After the underwater bike ride, I didn't have the energy to enjoy snorkeling and was completely exhausted on the deck... I was thinking, "Please get me back to land quickly." Everyone else seemed to be having fun... how nice!
They take photos and videos underwater, and you can check them on a computer when you return to the office. If you like them, you can purchase the photos and videos for US$75 in an upload site format. They are very well taken, so I think it's worth buying. You can pay in cash on the spot or wait to pay at the hotel after the transfer.
The staff had slightly fewer smiles, which made me a bit anxious, but I felt they were doing their best while considering safety.
ホテル送迎&船長の方の日本語が微妙で不安でしたが実際にはそんなに難しい手順は無いのでご安心ください。
この方、日本語微妙なくせにたまにジョーク入れるので理解を難しくさせてくれます(笑)
当日はかなり風が強くて我が家族は全員船酔いになりました。吐く方は船の後方でお願いします。
とのことです。
水中スクータは常にダイバーの方が後方で掴んでいてくれるので安心です。
最初の4名までバイク搭乗時に顔から上が濡れませんが、下車時に必ず濡れます。
水中はかなり綺麗で魚だらけです。網に入ったパンをもらえるのでてでモフモフすると魚たちがワーっと寄ってきます。カメさんも近くを泳いでいました!
スナックは食べ放題でしたが、南米系(?)の家族がドンドン自分のBAGに詰め込んでました。
水中バイク後のシュノーケリングを楽しむ余裕はなく、甲板でグッタリしてました。。。
は、早く陸地に返して〜という思いでした。
皆さんは楽しいでらっしゃいました。。。いいなー
水中で写真や動画を撮影してくれているのでオフィスに戻ってパソコンで確認させてくれます。
気に入ったらUS$75で写真も動画もアップロードサイト形式にて購入できます。
非常によく撮れているので購入した方が良いと思います。
代金はキャッシュでその場で支払うか、送迎後にホテルで待っててもらって支払うこともできます。
スタッフの方々はすこーし笑顔が少ないので不安になりますが、皆さんなりに安全面も考慮して一生懸命やられていると感じましたよ。
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/08/14 |
Reviewed by: Emese
Highly recommend it to any age saw 3-4 sharks probably 10-12 ft each. They are amazing creatures! Mac and Max were very helpful and funny!
Mahalo for joining us!
| Rating: | |
|---|---|
| Packages: | Now Available - Shark Cage Dive without Transportation |
| Attended as: | Families |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/08/14 |
Reviewed by: moon
The crew was kind and cheerful while working, which made for a pleasant experience. I was able to see a dolphin for a little while, and I also saw a sea turtle. It was tough because the snorkeling mask didn't fit well, and seawater kept getting in. That didn't happen during a different activity the day before. Also, no one received an eco bag.
クルーが優しく楽しげに仕事をしていて
気持ちよく楽しめました。
イルカは少しだけ見れたし、海亀も見れ
ました。
シュノーケリングのマスクが合わないのか
海水が入ってきてしんどかった。
前日の別のアクティビティではそんなこと
がなかったのに。
あと、誰もエコbagもらえませんでした。
| Rating: | |
|---|---|
| Packages: | 11:00出港プラン(~10/31まで) |
| Attended as: | Families |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/08/14 |
Reviewed by: ぽてとん
It seems like it was a very lucky day, as we encountered a pod of dolphins right after departing. We were thrilled to see them jumping on the surface and swimming right below us while we were snorkeling! Since we encountered them early, we had plenty of time with the dolphins. When we moved to another snorkeling spot, we quickly discovered a sea turtle! It came so close that we felt like we could touch it, but there was a rule against touching, so we even yielded the way. The optional photo data sale was $50 for download and $55 for a USB, if I remember correctly. Payment by credit card was possible on the day or during our stay. While the price wasn't cheap, the quality of the hundreds of photos taken by the professional photographer was really high, capturing moments from boarding and the underwater scenery, so it was definitely worth purchasing! It was also fun that the guide and the staff were high-energy and entertaining!
とても運の良い日だったようで、出港してすぐにイルカの群れに遭遇しました。海面でジャンプする姿も、シュノーケリングしている私たちの真下を泳ぐ姿も見ることができて大興奮! 早めに遭遇できたためか、イルカとの時間はたっぷりありました。さらに別のシュノーケリングスポットへと場所を変えたら、これまたすぐに海亀を発見!触れてしまいそうなくらい近くまで来てくれて、でも触ってはいけないルールなので、こちらが道(?)を譲ったほどでした。オプションの写真データ販売は、ダウンロードが$50、USB渡しが$55だったかな? 当日または現地滞在中のクレジットカード払いが可能でした。値段を聞くと安くはありませんが、プロのカメラマンさんが何百枚も撮ってくれた写真は本当にクオリティが高く、乗船時の様子や海中での景色など、本当にたくさんあったので購入して正解でしたよ! ガイドさんを始め、スタッフの方々がハイテンションでおもしろかったのも楽しかったです!!
Aloha!! Poteton,
Thank you for participating in the Dolphin Middle School Tour. We are all very happy that you were able to experience something that is hard to come by in Japan. It’s wonderful to hear that you have beautiful photos and memories from your trip.
We also have manta tours available on the Big Island, so we look forward to your next visit. Mahalo!!
Dolphin Office Yu
Aloha!! ぽてとん様
この度はイルカ中学ツアーにご参加頂き、ありがとうございました。
日本では中々経験できない体験をして頂けて、スタッフ一同嬉しい限りです。
お写真も素敵な旅も思い出にして頂けたようで、本当によかったです。
ハワイ島にはマンタツアーなどもございますので、またのお越しを心待ちにしております。
Mahalo!!
イルカオフィス Yu
| Rating: | |
|---|---|
| Packages: | 【サマーキャンペーン】大人2名様で子供1名様半額! |
| Attended as: | Families |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/08/13 |
Reviewed by: Darren
Had a great time! However, they did not provide fins. That would have made it slightly easier to snorkel. But other than that I thoroughly enjoyed it. Staff was great.
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Friends |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/11 |
Reviewed by: HAWAII
An 8-year-old was able to handle everything, including the foot push. It was fun.
Note: You can't use a credit card unless you have a photo ID or a passport with you.
8歳児でもフットプッシュ他、すべてこなせました。
楽しかったです。
注意:クレジットカードは写真付きでないとパスポート携帯してないと使えませんよ。
| Rating: | |
|---|---|
| Packages: | 2頭のイルカと泳ぐ!ドルフィン・ロイヤルスイム |
| Attended as: | Families |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/13 |
Reviewed by: ほーちゃん
Since my child turned 10, we decided to try the underwater scooter that we couldn't do last year! We read plenty of experiences beforehand, and we were prepared with motion sickness medication and cold weather gear! Although there were no Japanese-speaking staff, the person who welcomed us and took photos was very polite. The other staff members were also attentive, and honestly, it was the best experience I've had among various tours.
Before boarding the boat, we received instructions on how to use the scooter and signed some documents. We were supposed to watch a video, but it seemed to be skipped due to a late-arriving group. The boat could hold about 25 people and did not have a restroom.
Once we arrived at the spot, we quickly spotted sea turtles swimming around!
We experienced the underwater scooter in pairs, then groups of three, and finally four. Since there were three of us, we were in the middle group. We were told we could snorkel freely while waiting, but we decided to wait on the boat until after our turn with the underwater scooter.
The boat rocked quite a bit. It would have been tough without taking motion sickness medication (laughs).
For the underwater scooter, we started with two scooters, going one by one, creating a time gap. When it was our turn, we had three scooters, and I went down first, followed by my child and then my husband. When my child came up, they took a photo of the two of them, and after my husband joined, they took photos and videos of the three of us. After I came up first, they also took pictures of my child and husband. They even used my handheld camera to take some shots!
Underwater, it was as beautiful as I imagined. The round helmet created a strange view, but various fish gathered around the food, allowing us to enjoy watching them up close, while sea turtles swam above us in a mystical world. The 20 minutes flew by. Snorkeling was also fun, as we spotted sea turtles!
When getting on and off the scooter, you have to dive into the sea, so your face gets wet! Also, the staff gives instructions on how to operate the scooter, so it's manageable even for children.
After everyone finished, we returned to the building where we received the initial briefing to check the photos and videos by group. If we liked them, we could proceed to purchase. We could choose either just photos or a set of photos and videos, with prices varying by the number of people. We got the set for $60. Later, a URL was sent to my email for downloading. They advised downloading on a computer since the data size was large.
On the way back, we were exhausted and fell into a deep sleep (laughs).
Thank you to all the staff for a wonderful time! It was enjoyable, but the waiting times were a bit tough, so I’m giving it one star less.
子供が10歳になったので去年出来なかった水中スクーターに挑戦!
事前に体験談をしっかり読み、酔い止めヨシ!寒さ対策ヨシ!
日本語を話せるスタッフはいませんでしたが、お迎え+写真撮影のお兄さんは、とても丁寧に対応してくれました。他のスタッフさんもキチンと対応してくれ、今まで色々なツアーに参加しましたが、正直、一番感じが良かったです。
船に乗る前にスクーターの乗り方の説明と書類に署名をしました。
ホントはビデオも見るようですが、遅れてきたグループがいたため省略したようです。
船はトイレなしの25人くらい乗れる船でした。
ポイントに到着すると、早くも海亀さんを発見!2、3匹泳いでました。
水中スクーターは2人組→3人組→4人組の順で体験しました。
うちは3人でしたので、真ん中くらい。
待ち時間は、自由にシュノーケルをしていいよ!と言われましたが、水中スクーターをやってからにしようと船で待つことにしました。
船はかなり揺れます。酔い止めを飲んでなかったらヤバかったかも(笑)。
水中スクーターは最初は2台で、1台ずつ潜っていくので時差ができ、上がって来たら次の人…という感じでした。
うちの順番のときに3台になり、私、子供、旦那の順に潜りました。
子供が潜って来たときに、ふたりの写真を撮ってくれ、旦那が合流して3人の写真や動画を撮り、先に私が上がった後、子供と旦那の写真も撮ってくれました。
あと、手持ちのカメラでも撮ってくれました!
水中は、想像通り綺麗でした。被るやつが丸いので不思議な見え方になりますが、
餌に色々なお魚が集まって来て、目の前でお魚を鑑賞し、頭上を海亀さんが泳いでいる神秘的な世界です。あっという間の20分間でした。
シュノーケルも海亀さんを見かけたり、楽しかったです。
水中スクーターは乗るときと降りるときに海に潜って頭を出し入れするので、顔が濡れます!あと、スクーターの操作は、スタッフさんが指示してくれるので子供でも大丈夫です。
全員終了後、最初に説明を受けた建物に戻り、写真と動画をグループごとに確認して、気に入ったら購入手続きへ。写真のみか写真と動画のどちらか選べ、人数によって値段が異なりました。うちは、写真と動画のセットで$60でした。
後日メールアドレスにURLが送られてきて、ダウンロードするやり方です。
データが大きいのでパソコンでダウンロードしてくれ!と言われました。
帰りの車では疲れて爆睡(笑)。
スタッフの皆様、楽しい時間をありがとうございました!
楽しかったのですが、待ち時間の波がきつかったので星マイナス1で。
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/15 |
Reviewed by: Sheena
Loved the view we had as the captain brought us closer to Diamondhead! Got to see honus and had tons of fun! Definitely recommend! :)
| Rating: | |
|---|---|
| Packages: | Now Available! Early Morning Wildlife Cruise (25% Capacity) |
| Attended as: | Families |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/13 |
Reviewed by: Koji
It was as good as I expected. The waves and wind were calm on the day, but there were a few people who got seasick, so motion sickness medication is a must. For lunch, it was not BBQ but a cheese bar. (The bread had taro in it.)
予想していたぐらいの良さです。当日は波も風も穏やかでしたが、船で寄っている人が何人かいたので、酔い止めは必需品です。お昼はBBQではなくチーズバーがです。(パンはタロイモが入っていた)
| Rating: | |
|---|---|
| Packages: | 7:00 出港(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/13 |
Reviewed by: Kellie
We had a great time snorkeling and seeing all of the sea life! Thank you for a wonderful trip!
| Rating: | |
|---|---|
| Packages: | Mid-Morning Lunch Cruise |
| Attended as: | Families |
| Posted on: | 2017/08/15 |
| Activity Date: | 2017/08/12 |
Reviewed by: こーじ
We gathered and departed before 6 AM, and the early start was a bit tough. Shortly after setting sail, we spotted a pod of dolphins and began snorkeling. Due to the busy season, there were many participants, and I was the last to enter the water, so I couldn't see any dolphins. Those who went in first were able to see dolphins swimming right in front of them. It seems that to see the moving dolphins, you really need to go early.
After that, we moved to see turtles, as there are rocky areas where they reside. As expected, since they live among the rocks, we were able to see three turtles swimming slowly around the area. One of them came up right in front of me, probably for air, which was surprising. It was within reach. This was great and I think it became a wonderful memory.
朝の6時前に集合して出発、早いのが少し辛い。
出港早々、イルカの群れを発見しシュノーケル開始。
繁忙期の為、参加者が多く、私は最後に海に入るもイルカは見られず。先頭で入った方々は目の前を泳ぐイルカを見れたとの事。やはり移動して行くイルカを見るには早めに行かないと厳しいみたい。
その後はカメを見に移動、こちらはカメが住み着いている岩場があるという事。流石に岩場に住み着いているという事なので、カメが3頭ゆっくりと岩の周りが泳いでいるのが見れました。
その内の1頭が息継ぎの為か目の前まで上がって来てビックリ。もう手の届く距離でした。
これは良いけど想い出になったと思います。
ALOHA! Koji,
Thank you for participating in Dolphin University this time. Swimming with wild dolphins can be challenging, but it seems you were able to swim very closely with the turtles that swim slowly♪
Please do join us again when you come to Hawaii. All of our staff are looking forward to welcoming you!
MAHALO!
Dolphin Office, Saki
ALOHA ! こーじ様
この度はイルカ大学へのご参加ありがとうございました。
野生のイルカと泳ぐことは難しいですが、ゆっくりと泳いでくれるカメとはとても近くで泳いで頂いたようですね♪
また、ハワイへお越しの際はぜひご参加くださいませ。
スタッフ一同心よりお待ちしております!
MAHALO !
イルカオフィス SAKI
| Rating: | |
|---|---|
| Packages: | おすすめプラン<2017年3月31日まで> |
| Attended as: | Families |
| Posted on: | 2017/08/14 |
| Activity Date: | 2017/08/11 |
Reviewed by: John
The highlight of our trip. The crew was amazing! The scooters and all the fish were amazing. Humming around the ocean with the family... once in a lifetime opportunity. Thanks everyone!
| Rating: | |
|---|---|
| Packages: | Summer Special! |
| Attended as: | Families |
| Posted on: | 2017/08/13 |
| Activity Date: | 2017/08/10 |
Reviewed by: 30代カップル
I was able to interact directly with dolphins, and it was truly healing for my heart! It felt like the dolphins helped me treat my daily stress and worries. (o^^o)
直にイルカと触れ合い心が癒されました!
日頃のストレスや悩みをイルカに治療してもらえた感じでした(o^^o)
| Rating: | |
|---|---|
| Packages: | イルカと泳ぐ!ドルフィンスイム・アドベンチャー(~2019年12月31日) |
| Attended as: | Couples |
| Posted on: | 2017/08/13 |
| Activity Date: | 2017/07/22 |
Reviewed by: Crystal
It has been number 1 on my bucket list to swim with sharks. I wasn't afraid and in fact first in the water. There were so many sharks and they were so passive and beautiful. I found that the bad reputation sharks had is totally misjudged. I can't wait to do it again. Best experience ever . Forget your fear and do this. Guys were amazing and learned a lot on the boat ride to the spot.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Solo Travelers |
| Posted on: | 2017/08/12 |
| Activity Date: | 2017/07/21 |
Reviewed by: アカボシ
I struggled a bit with using the fins, and at 65 years old, it was challenging, but it was amazing to see everything twice. The event was changed due to the weather, but I got to see sea turtles twice, and I had a fun day. The female staff and the captain were friendly and great.
足ヒレの使い方が上手く出来なく、65才の私にはハードでしたが2度も見れて最高でした。
天候の状況でイベントが変更になりましたが、海ガメにも2度も会えたし、楽しい1日を過ごせました。
スタッフの女性や船長もフレンドリーで最高でした。
ALOHA!! Thank you for participating in Dolphin University! We are glad to hear that you had a fun time. We look forward to your next participation. MAHALO!!
ALOHA!! この度はイルカ大学にご参加いただきありがとうございました! 楽しいお時間になったようで幸いです。またのご参加をお待ちしております。MAHALO!!
| Rating: | |
|---|---|
| Packages: | 11:00出港プラン(2018年3月31日までのご参加)※7:30出港プラン満席時のみオープン |
| Attended as: | Couples |
| Posted on: | 2017/08/11 |
| Activity Date: | 2017/08/08 |
Reviewed by: カリン
There are Japanese staff members, but the basic staff members are English speakers, so if you don't understand English, you might feel left out. I thought it might have been better to have more university-related staff.
When boarding the boat, it's better to sit in the open back so you can participate in various activities and enjoy yourself.
I applied for photos, but you won't get photographed unless you actively ask for it. During the time to enjoy activities, make sure to go and say, "Please take my picture!"
Many people were feeling seasick. It was nice weather, though. The motion sickness wristbands I bought on the pickup bus were expensive, but I believe they helped my daughters and me not to get sick! Our family usually has a weak constitution.
日本人のスタッフの方もいますが、基本英語のスタッフの方々が楽しい会話をしていますので、英語がわからないと置いてけぼり感を感じます。
大学さん系の方が良かったかなーと思いました。
船に乗るときは屋根のない後方に座ったほうが色々と参加できて楽しめます。
写真を申し込みましたが、積極的にアピールしに行かないと写してもらえません。
アクテビティを楽しむ時間には「写して〜」とアピールしに行きましょう。
かなりの方が船酔いしていました。
良いお天気だったのですが。
ピックアップのバスの中で買った酔い止めのリストバンド、高いですが、我が家の娘達&私が酔わなかったのはこれのおかげだと思います‼︎普段弱い家族なので。
| Rating: | |
|---|---|
| Packages: | 7:00 出港(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2017/08/11 |
| Activity Date: | 2017/07/31 |
Reviewed by: いしいし
Julie, Michael, and the other staff members (sorry, I couldn't remember all the names) were all very enthusiastic, and they took care of my son, who was scared to jump into the sea. We were blessed with such great staff, and it was really wonderful.
ジュリーさん、Michealさん、他のスタッフさん(すみません、名前を覚えきれませんでした)、スタッフさん全員ノリノリで、海に飛び込むのを怖がっている息子も気にかけてくれました。
とても良いスタッフさんに恵まれて、とってもよかったです。
ALOHA!! Thank you for participating in Dolphin Junior High! We hope your child had a great time. We look forward to your next visit, MAHALO!!
ALOHA!! この度はイルカ中学にご参加いただきありがとうございました! お子様にもお楽しみいただけたのであれば幸いです。 またのお越しをスタッフ一同お待ちしております、MAHALO!!
| Rating: | |
|---|---|
| Packages: | 【サマーキャンペーン】大人2名様で子供1名様半額! |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/11 |
| Activity Date: | 2017/08/03 |
Reviewed by: うるる
It was my first time participating, and since it was my first tour to see wild dolphins, I had a great time. However, the content was a bit hard for small children, and I felt it was a little dangerous with too many participants, as fins occasionally hit my face.
初めての参加でしたが、野生のイルカに会えるツアーは初めてだったので楽しかったです。
小さい子供にはちょっとハードな内容だったのと、
参加者母数が少々多く、フィンが顔に当たるなどちょっと危険かなと感じました。
ALOHA! Ururu-sama,
Thank you for participating in the Dolphin University this time. Since it’s a tour with wild dolphins, there may be days when you have to swim quite a bit depending on the dolphins' mood. However, I'm glad to hear that your children enjoyed it!
Please do join us again when you come back to Hawaii. All of our staff are looking forward to welcoming you.
MAHALO!
Dolphin Office, Saki
ALOHA ! うるるさま
この度はイルカ大学へのご参加ありがとうございました。
野生のイルカとのツアーなので、イルカ先生の気分次第ではしっかりと泳がなければいけない日もございます。
ですが、お子様にもお楽しみいただけたようでよかったです!
またハワイへお越しの際はぜひご参加くださいませ。
スタッフ一同心よりおまちしております。
MAHALO !
イルカオフィス SAKI
| Rating: | |
|---|---|
| Packages: | 【サマーキャンペーン】大人2名様で子供1名様半額!<07:30/11:00出港プラン> |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/11 |
| Activity Date: | 2017/08/08 |
Reviewed by: NAKAGAWA
Guide Julie was absolutely amazing!!
Her motto is "always positive," and her attention to detail was perfect. I had an incredibly fun time♪♪
I got to see 50 dolphins, sea turtles, and stingrays!
I felt my heart being healed as I made eye contact with the dolphins swimming up close. I will definitely participate again!
ガイドのジュリちゃんがとにかく最高!!
『いつも前向き』をモットーに気配り目配り完璧で、本当に最高に楽しかったです♪♪
50頭のイルカ、ウミガメ、エイにも会えました!
間近で泳ぐイルカと目が合い、心が癒されていくのを感じることができました。また絶対参加します!
Aloha, Mr. Nakagawa,
Thank you for participating in the Dolphin Middle School program. It sounds like you had a day where you met 50 dolphins! How amazing that you made eye contact with them! What a lucky experience! Please join us again when you come back to Hawaii. All of our staff are looking forward to welcoming you!
Mahalo!
Dolphin Office, Saki
ALOHA ! NAKAGAWA さま
この度はイルカ中学へのご参加ありがとうございました。
50頭ものイルカ先生と会えた日だったのですね〜!目があったなんて〜!!!
とってもラッキー!!
ぜひまたハワイへお越しの際はご参加ください。
スタッフ一同心よりお待ちしております!
MAHALO !
イルカオフィス SAKI
| Rating: | |
|---|---|
| Packages: | 【サマーキャンペーン】大人2名様で子供1名様半額! |
| Attended as: | Families |
| Posted on: | 2017/08/10 |
| Activity Date: | 2017/07/31 |
Reviewed by: rapisb
Waianae Beach
The ocean was very clear, and I was truly impressed.
I was able to see many dolphins. Their sounds were also audible, and they were really cute.
Makaha Beach
I went snorkeling and saw many sea turtles and small fish swimming around.
Makaha Beach felt like a place that wasn't a typical tourist spot; it was a laid-back beach that I definitely want to visit again.
After enjoying snorkeling at this beach, you can also try stand-up paddleboarding.
Stand-up paddleboarding was exciting and fun, but there was a bit of a rotation system with the vibe of "Okay, you did one round. You stood up! (Next!)", so I felt there was a bit less freedom.
Even so! I thought it was truly valuable to have that much fun and relax just in the morning.
It had a different atmosphere compared to the typical spots like Waikiki, North Shore, and Kailua. I think it's a direction that we don't often go to on our own, but I highly recommend it. I'm really glad I participated!
イルカ・ワイアナエビーチ
海がとてもクリアで感動しました。
たくさんのイルカを見ることができました。
鳴き声も聞こえたりして、本当に可愛かったです。
カメさん・マカハビーチ
海ガメや小さな魚がたくさん泳いでいるところをシュノーケルしました。
マカハビーチは、観光地!という感じではない、
のんびりとしたビーチでぜひまた行きたい思う場所でした。
ここのビーチでシュノーケリングを楽しんだ後はサップができます。
サップは盛り上がって楽しかったのですが、交代制で
「はい、1周したね。立てたね!(次!)」という雰囲気が
なんとな~くあったので
自由度が少なかったように思います。
それでも!午前中だけであれだけ楽しめてのんびり過ごせて本当に価値があると思いました。
ワイキキ・ノースショア・カイルアなど定番のスポットとは一味ちがう雰囲気でした。なかなか自分たちの足では行くことが少ない方面だと思うのですが、すごくお勧めです。本当に参加してよかった!
ALOHA!! Thank you for making a reservation with Dolphin University! We are glad to hear that you enjoyed the good old Hawaii on the West Coast. We sincerely apologize for the times when we couldn't provide enough time for everyone to fully enjoy the marine sports, especially on busy days. We hope you will come back to Dolphin University and give SUP another try! Thank you, MAHALO!!
ALOHA!! この度はイルカ大学にご予約頂きありがとうございました! 西海岸の古き良きハワイをお楽しみいただけたようで幸いです。 お客様が多くいらっしゃる日には皆様に十分にマリンスポーツを楽しんでいただくお時間を取ることが出来ないこともあり、大変申し訳御座いません。 また是非、イルカ大学に遊びに来ていただいて、SUPもリベンジしていただけたらと思います! ありがとうございました、MAHALO!!
| Rating: | |
|---|---|
| Packages: | 【サマーキャンペーン】大人2名様で子供1名様半額!<07:30/11:00出港プラン> |
| Attended as: | Couples |
| Posted on: | 2017/08/10 |
| Activity Date: | 2017/07/16 |
Reviewed by: ミッチー
I made a reservation thinking I would swim with dolphins that are accustomed to being fed and cared for by humans, but it was completely different. We entered the vast ocean where dolphins live naturally, and to avoid stressing them, we observed them while swimming at the surface. It was truly moving. Seeing the cute dolphins swimming gracefully underwater somehow brightened my heart and made me feel happy! I highly recommend it! After that, we also encountered a group of giant turtles, which was very healing!
飼育され餌付けされた人間に慣れているイルカと泳ぐのかなあ?くらいの気持ちで予約したのですが、全然違って、全くの自然に生息しているイルカさんたちの大海原にお邪魔して、水中を泳ぐイルカさんたちにストレスをかけないように、人間は水面を泳ぎなら観察するというスタイルで、とても感動しました。海中をスイスイ泳いでいるイルカさんたちのかわいい姿、見たら不思議と、心が明るくなってハッピイになれますよ~お勧めです❗この後、巨大亀さんの群れにも遭遇、癒されました~❗
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2017/08/09 |
| Activity Date: | 2017/08/04 |
Reviewed by: のじー
I participated at the request of my elementary school child. The best part was getting to see the turtles. There were also photos for sale, which were expensive, but I bought one because it turned out well. Additionally, it was nice that the pressure inside the submarine was constant, so my ears didn't hurt.
小学生の子供の希望で、参加しました。亀に会えたのが1番嬉しかったです。写真の販売もあり、高いですが写りが良く購入しました。また、潜水艦の中は気圧が一定で耳が痛くならなかったのが良かったです。
Thank you very much for participating in the submarine tour and for your feedback. We are very pleased to hear that you enjoyed exploring the underwater world and had the chance to see turtles. We look forward to welcoming you aboard again.
Atlantis Adventures
この度はサブマリンツアーにご参加と書き込みをいただきまして誠にありがとうございます。亀に会えたりと海中探検をお楽しみいただだけたと伺い大変嬉しいです。またのご乗船をお待ちいたしております。
アトランティス・アドベンチャーズ
| Rating: | |
|---|---|
| Packages: | 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート> |
| Attended as: | Families |
| Posted on: | 2017/08/09 |
| Activity Date: | 2017/08/06 |
Reviewed by: カズALOHA
I woke up early and waited at the designated pickup location, but even after 15 minutes past the scheduled time, no one came to pick me up. I called the phone number provided, but I reached a voicemail saying "outside of business hours." The hotel staff called several times for me, and I finally got through, but by that point, it was already 30 minutes past the pickup time. During the conversation with the staff, they mentioned they "forgot" and suggested I join a tour two hours later. They also said, "As an apology, we will give you a T-shirt," but... I had plans with a friend afterward, but since I was already there, I had my friend change their plans so I could join the tour two hours later. I never received the promised T-shirt, and I ended up causing a lot of inconvenience to the hotel staff and my friend. The response of "I forgot" was just too careless. I would like a refund. The tour itself wasn't very impressive, and the sea was rough, causing the boat to sway, and it was uncomfortable even inside the cage due to high waves. Including the service, I cannot recommend this. Also, I made the reservation here considering the reputation and reliability of Veltra, so I hope Veltra does not list such careless tour operators.
早起きして指定のピックアップ場所で待ちましたが、時間を15分過ぎても迎えが来なかった為、記載されていた電話番号に電話をしましたが、“営業時間外”との留守番電話で繋がらず。
ホテルスタッフも何度か電話してくれて、やっと繋がりましたが、この時点でピックアップ時刻を30分も過ぎていました。
スタッフとのやり取りで「忘れてた」との事で、2時間後のツアーに参加を勧められました。
またこの時、「お詫びにTシャツを差し上げます」と言われていたのですが…。
このあと友人と予定があったのですが、せっかくだし、友人にあとの予定を変更してもらって2時間後のツアーに参加しました。
約束されていたTシャツは頂ける事はなかったし、ホテルスタッフ、友人など沢山の方に迷惑をかけてしまう事になりました。
とにかく「忘れてた」とか対応がいい加減過ぎます。
返金して頂きたいぐらいです。
ツアー自体も迫力はそんなにありませんし、海が荒れて舟が揺れるのはもちろん、ゲージの中でも高波で苦しいです。対応も含め、おすすめできません。
また、自分自身、ベルトラの知名度や信頼度も含めてこちらで予約させて頂いているので、ベルトラもこのようないい加減なツアー催行会社は掲載しないで頂きたいです。
| Rating: | |
|---|---|
| Packages: | 檻の中から間近で見学!ケージプラン<送迎付き> |
| Attended as: | Solo Travelers |
| Posted on: | 2017/08/09 |
| Activity Date: | 2017/08/06 |
Reviewed by: きんちゃん
We participated as a family of four. It was August, and all participants wore bodysuits. Those who were worried about seasickness purchased seasickness bands (for both wrists). Our family also took seasickness medication, but we wanted to enjoy ourselves, so we bought the bands. (Those without bands seemed to struggle with nausea!) We put on our snorkeling gear and jumped into the sea, following the person in front of us. We were lucky to swim with "dolphins," "sea turtles," and "fish" right away. After playing, we had lunch on the boat with hamburgers and fruit, and there was also a hula dance with the staff. Since we had signed up for photos ($60) on the bus ride there, we got to take commemorative pictures with the captain in the ship's upper control room, which made for great memories!
家族4人で参加しました。8月でしたが、参加者全員ボディスーツ着用して船酔いが心配な人は
酔い止めバンド(両手首)を購入しました。我が家も酔い止め薬は服用しましたが、楽しみたいのでバンド購入。(バンドない人は酔って辛そうでした!)シュノーケル道具一式を身に付けいざ、海に。前の人に続いて思い切りドボン!と飛び込み、すぐに「イルカ」「海亀」「魚」と一緒に泳げて、ラッキーでした。あそんだ後は、船上でハンバーガーとフルーツのランチやスタッフと一緒にフラダンスがありました。行きのバスの中で写真($60)申し込んでいたので、船の屋上操縦室でキャプテンと記念撮影や写真も優遇してもらったりしていい記念になりました!
| Rating: | |
|---|---|
| Packages: | 7:00 出港(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2017/08/09 |
| Activity Date: | 2017/08/06 |
Reviewed by: たろう
I was very happy to meet both Dolphin Sensei and Professor Turtle. The staff were kind and friendly, making for a wonderful experience. The boat rocked quite a bit, so it was a good decision to take motion sickness medication before going.
イルカ先生にも海がめ教授に出会えてとても良かったです。スタッフの方も親切&フレンドリーで素晴らしい体験をすることができました。
船はけっこう揺れたので酔い止めを飲んで行って正解でした。
Aloha!! Taro,
Thank you for participating in the Dolphin Middle School Tour. We are all very happy that you were able to experience something you can't find in Japan. When you come to the Big Island, we also have manta tours, so we look forward to your next visit.
Mahalo!!
Dolphin Staff Yu
Aloha!! たろう様
この度はイルカ中学ツアーにご参加頂き、ありがとうございました。
日本では経験できない体験をして頂けて、スタッフ一同嬉しい限りです。
ハワイ島にお越しの際には、マンタのツアーもございますので
またのお越しをお待ちしております。
Mahalo!!
イルカスタッフ Yu
| Rating: | |
|---|---|
| Packages: | 07:30出港プラン(2018年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2017/08/09 |
| Activity Date: | 2017/07/02 |
Reviewed by: Brittany
We had a great time on the boat with our two kids and baby. They lived seeing the fish and turtles through the glass. The captain and his mate were very friendly. We would do this again!
| Rating: | |
|---|---|
| Packages: | Now Available! Early Morning Wildlife Cruise (25% Capacity) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/09 |
| Activity Date: | 2017/08/06 |
Reviewed by: Kim
We had a blast! The instructors were great. You can't do anything about the people who panic in the water... Wish you could though.
| Rating: | |
|---|---|
| Packages: | Pelagic Shark Dive Tour |
| Attended as: | Friends |
| Posted on: | 2017/08/09 |
| Activity Date: | 2017/08/06 |
Reviewed by: hiro
We participated as a couple. We were the only Japanese people there. The explanation was only in English, but it was sufficient. The snorkeling lasted about 30 minutes, which was enough for us. The yacht ride afterwards was very refreshing with the splashes of water. Riding on the yacht became a great memory. The captain was really cool. It departs from Waikiki and returns in the morning, so I recommend it.
夫婦2人で参加しました。
日本人は私達だけでした。説明は英語だけでしたが、それなりに?
シュノーケリングは30分位でしたが、私達には十分でした。
そのあとのヨットは波しぶきをあげて、とても気持ち良かったです。
ヨットに乗れたことがいい思い出になりました。すごくかっこいいキャプテンでした。
ワイキキから出発で午前には帰るのでおすすめです。
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Couples |
| Posted on: | 2017/08/08 |
| Activity Date: | 2017/07/04 |
Reviewed by: no name
It was amazing.
I think it depends on the weather that day, but I encountered a lot of dolphins! The sea turtles also passed right in front of me multiple times, which was touching. However, it was sad to see that the tour guests got too close, making it difficult for the turtles to come up for air...
We also signed up with my grandparents, and people of all ages can enjoy it! I hope we are lucky enough to meet dolphins again next time!
最高でした。
その日その時の天候などに左右されると思いますが、とても沢山のイルカに出会えました!
ウミガメも、目の前を何度も通ってくれて感動。ただ、ツアー客の方々が近づき過ぎてウミガメが息継ぎしにくそうでかわいそうでしたが…
お爺ちゃんお婆ちゃんも一緒に申し込みましたが、どの世代も楽しめます!また次もイルカに出会える運に恵まれますように!
ALOHA! Thank you for participating in Dolphin University. We are very happy to hear that you and your family enjoyed it! Please join us again when you come back to Hawaii. Our staff is looking forward to welcoming you! MAHALO! Dolphin Office
ALOHA ! no name さま
この度はイルカ大学へのご参加ありがとうございました。
ご家族皆様で、お楽しみ頂けたようで!大変嬉しく思います。
またハワイへお越しの際はぜひご参加くださいませ。
スタッフ一同心よりお待ちしております!
MAHALO !
イルカオフィス
| Rating: | |
|---|---|
| Packages: | 07:30出港プラン(2018年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2017/08/08 |
| Activity Date: | 2017/08/04 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the Atlantis Submarine Tour.
I understand that you were hoping for your child to have the same experience, and it must have been disappointing that the views and services did not meet your expectations.
Regarding the boat transfer to the submarine that you mentioned, you are correct that it takes about 15 minutes, and I apologize for not providing this information on the tour page. To prevent similar inconveniences, we have promptly updated the tour page. We have also included information about seasickness on the voucher, so I would appreciate it if you could check that in advance.
As for the voucher, some guests do bring it with them, so we confirm it on the day of the tour, but please rest assured that you can participate by simply confirming the name used for the booking and the number of participants.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
アトランティス潜水艦ツアーにご参加いただき誠にありがとうございます。
この度は、お子様にも同じ体験をしてほしいという想いの元、お申し込みされたにも関わらず、ご期待に叶った眺望やサービスではなかったために、残念なお気持ちだったかと察します。
ご指摘いただいております潜水艦へ乗り継ぐための船につきましては、おっしゃる通り15分ほど乗船していただいておりますが、 ツアーペー上ではご案内しておらず申し訳ございませんでした。
同様のご迷惑をおかけしないためにも、早速ツアーページを更新させていただきました。
船酔いに関するご案内は、バウチャー上に明記させていただいておりますので、事前にご確認いただけましたら幸いです。
バウチャーにつきましては、持参されている方もいるため、当日確認させていただておりますが、お申込み名と参加人数の確認のみでもご参加いただけますのでご安心ください。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム