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Oahu
The airline responded promptly despite the delays. The communication from the airline came after 7 PM, which was after business hours. They informed us that there would be phone support starting at 5:30 AM on the day of travel. The hotel pickup was originally scheduled for 7:30 AM, but they changed it to 9:30 AM. It seems that Veltra's server was down that day, but they managed to check the data from the airport's Veltra and provided assistance. Thank you very much!
航空会社の遅延に当日にもかかわらず敏速に対応して下さいました
航空会社からの連絡は夜7時を過ぎてから
でしたので営業時間が終わり
朝五時半からの当日電話対応と案内があり
朝一番に電話対応7時半ホテルお迎えでしたが
9時半に変更してくださいました
その日はベルトラのサーバーがダウンしていたらしく
空港のベルトラからデーター調べて対応して下さいました❗
ありがとうございました
Translated by OpenAI
Last time, I participated in the Jurassic Park one-hour course. It was fun, so I joined this course where I could ride longer and also enjoy sightseeing. I was very satisfied to be able to see sea turtles as well.
前回は、ジュラシックパーク1時間コースに参加しました。楽しかったのでもっと乗馬時間が長く観光もできるこのコースに参加し、観光もでき、ウミガメにもあえてよかったです。に大変満足でした。
Translated by OpenAI
First, you have to take off your shoes before boarding, but this was not communicated in advance. I was told to wait at the front of the deck to see the whales, and then I got completely soaked from a big wave! This was also not mentioned beforehand. I participated last year and didn't see any whales, so I tried again this time, but there was no sign of them at all. Other tours have been operating since January, but I participated at the end of December. Is it really possible to encounter whales at this time? The chances of seeing them seem almost zero. I won't be participating again at the end of the year.
まず、乗船するまえに、靴をぬがなくては行けない。が、その事は、事前連絡なし。
クジラを見れるとデッキの前にでてと言われて、待機していたら、大波で、びしょ濡れに！それも事前に伝えてもらえず。
昨年も、参加し、クジラが見えなかったので、
今回リベンジしましたが、見える気配さえありませんでした。
他のツアーでは、
1月からの催行になっていますが、
12月末の参加で、実際に本当に
クジラに遭遇できるのでしょうか？
見える確率は、ゼロに等しいのではないでしょうか？
年末にはもう、参加しません。
Translated by OpenAI
Views were great on the boat tour.
The sand bar activity was a total let down. Many of us were thinking they will start a volleyball game, but soon they were packing the net back! ?! There was basically nothing to do in the sand bar given that.
Then the turtle watching was fun. Then snorkeling was ok.
They do not help out beginners in any way. We asked them multiple times if one of them can come with us for helping out.. but no response.
Given the price, i would rate this ok overall..
From start to finish, I had an amazing experience! It was truly moving to swim in such a beautiful ocean surrounded by so many dolphins and marine friends right in front of me.
At one point, I got a bit tired and waited on the boat, but instead, I was able to see the dolphins jumping all at once, and the crew played the ukulele and sang, which was really enjoyable.
The crew members were all cheerful and worked hard to ensure everyone had a great time, and there was never a dull moment, in a good way!
One thing to note is that the snorkeling gear provided locally might be too big for smaller Japanese individuals, so it's better to either borrow a kids' size or bring your own!
This tour offered a wonderful Hawaiian experience, allowing us to indulge in the beauty of Hawaii's nature in just half a day, but what made it truly special was the crew's effort to help us create many memories. I definitely recommend playing a lot with the crew and the marine friends!
最初から最後までどこを切り取っても最高の時間を体験させてもらいました！
あれだけのイルカ先生たちや海の仲間たちを目の前にして、しかもとても綺麗な海で泳ぐことができて本当に感動しました。
途中ちょっと疲れてしまって船の上で待機していたのですが、逆に一斉にイルカたちがジャンプしているのをしっかりみれたり、クルーの方がウクレレ弾いて歌ってくれたり等、色々楽しみ方があってとても良かったです。
クルーの皆さん達は本当に陽気で全員を満遍なく楽しませてくれようと頑張ってくれて、良い意味で隙が全然ありませんでした笑
一つ気になったのは、現地でお借りするシュノーケルは小柄な日本人だと大きすぎるので、全然キッズサイズを借りるか、もしくは持参の方がいいです！
とてもハワイらしい素敵な体験をさせてくれたこちらのツアーの魅力は、ハワイの大自然の良いところを半日で贅沢に味わえるのもそうですが、沢山の思い出を作らせてくれようと努力してくれたクルーの皆さんが本当に最高でした。ぜひ、クルーの皆さん達と、海の仲間達といっぱい遊んで欲しいです！
Dear Zoe, thank you for participating in Dolphin University! We are very honored that you enjoyed the entire tour! Please do come and visit us again when you are in Hawaii. MAHALO!!
Zoe様 この度はイルカ大学にご参加いただきありがとうございました！ツアー全編を通してお楽しみいただけたようで大変光栄です！またハワイにいらっしゃる際には是非遊びにいらしてくださいね。MAHALO!!
Translated by OpenAI
The tour content is lacking for the cost. It was a horseback riding course for about 15,000 yen per person, but there wasn't even time to take pictures in front of the filming location of Jurassic Park. I guess it's because of the horses?
費用に対してのツアー内容が薄いです。
日本円で1人15000円ほどの乗馬コースでしたが、ジュラシックパークのロケ地の前を通っても一緒に写真を撮ったりする時間はないです。馬がいるからしょうがないのかな？？
Translated by OpenAI
It was my first dinner cruise in high waves and strong winds. Ten minutes after departure, I immediately got seasick... I ended up stuck at the back of the deck, feeling miserable the whole time. Because of that, I decided to buy a commemorative photo, but I forgot to pick it up, so I just ended up paying for it. I think it was distributed at the seats, but I wish I had received a notification... I will never go again.
波が高く風も強い中、初のディナークルーズでした。
出港して10分、即船酔い…結局ずっとデッキのうしろで地獄絵図…
そんなこともあり、記念写真を購入したのですが受け取るのを忘れてしまい、お金を払っただけになってしまいました。
多分、席に配られていたと思うのですが連絡欲しかったです…
もう二度と行きません。
Translated by OpenAI
I had my first surfing experience with my son. He's a 15-year-old boy, and as expected, he picked up how to ride the waves really quickly. I found paddling to be quite tough and got tired quickly, but even when the instructor asked me if I wanted to go in, I stubbornly stayed out for three hours. Floating on the board in the ocean felt really nice.
初サーフィン体験しました
息子と体験。
１５才の男の子、さすがに乗り方ゲットめちゃ早い♀️
私はバドリングの大変、疲れが速攻でながらも、インストラクターの子にTo go? といわれても、意地で３じかん乗りきりました☺️
うみにボードでプカプカ漂うのも気持ちいい
Translated by OpenAI
Aside from the fact that it was difficult to find the pickup location after arriving at the airport (there were many pickup services right outside the group exit, and they quickly provided directions when asked), everything was very smooth. The staff were also very courteous.
Additionally, since I arrived on an early morning flight, it was convenient that the Ala Moana exclusive lounge could hold my luggage, allowing me to explore Ala Moana and the surrounding area. When it was check-in time, they provided a free shuttle to the hotel.
If I had to mention something, the car's cushioning was poor, so it was quite bumpy during high-speed travel.
空港に着いてからピックアップ場所が分かりにくかった（団体出口を出てすぐの場所に沢山のピック業者がいて、そこで聞くとスグに教えてくれた）以外は非常にスムーズ。係りの方々の対応も丁寧でした。
また、午前早めの便での到着でしたが、アラモアナの専用ラウンジで荷物を預かってくれるので、アラモアナと周辺の探索をするのに便利。チャックイン時間になれば、キチンとホテルまで無料で送迎してくれました。
しいて言えば、車のクッションが悪かったので、高速移動時には結構揺れました。
Translated by OpenAI
Thanks to your great service, we could enjoy a lot today!
The pick up/off ,tour guidance, lunch servise and equipments for activities were very good.
I was happy to hear "Okaeri" when I came back from the tour. I really appreciate all of your big smile and kindness.
Basically, it was an English lesson, but the teacher who could speak Japanese taught in Japanese! Everyone was very kind, and it was fun. Previously, when I took surfing lessons at a different place, I couldn't stand up, but this time I could! It felt great!
基本、英語のレッスンですが、日本語の話せる先生が日本語で教えてくれました！みなさんとても優しくて楽しかったです。以前、違う場所でサーフィンレッスンを受講した時は立てなかったのに、今回は立てました！気持ちよかったです！
Translated by OpenAI
We had dinner first, and then watched a show in the hall, which was quite elaborate. There was even a fire dance, despite being indoors. The venue was in an area with many hotels, making it very convenient.
食事を先にして、その後ホールでショーを見たのですが、なかなかに凝ったショーでした。ちゃんとファイアーダンスもありましたし。室内なのに。
会場はホテルが多く立ち並ぶエリアで便利は良かったです。
Thank you very much for visiting us this time. We sincerely look forward to welcoming you again when you come to Hawaii.
この度はご来場頂きまして、誠に有難うございます。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
Translated by OpenAI
They will come to pick you up properly at the hotel, and I have used their service several times in the past, and they are always punctual. I also appreciate that they drop you off at the nearest entrance of the airline you are using.
きちんとホテルまでお迎えに来てくれますし、過去何回か利用していますが時間も正確です。
利用航空会社の、一番近い入り口で降ろしていただけるのもありがたいです。
Translated by OpenAI
I'm a repeat visitor who relies on this service every time I go to Hawaii. It's reassuring to have the airport to hotel transfer booked, and it allows you to relax once you arrive, which I highly recommend. Hawaii is just wonderful! ^_^
ハワイに行くたびお世話になっているリピーターです。
空港⇄ホテルの移動を予約してあると安心ですし、着いてからもゆっくり出来てオススメです。
やっぱりハワイは良いですね^_^
Translated by OpenAI
This time, I boarded the vehicle 30 minutes past the pickup time. I was instructed to call if I was five minutes late, so I did reach out, but the call was treated as an international call, which was expensive. The phone support was polite, and they provided me with the vehicle number, but I was very anxious about the delay affecting my flight home.
今回はピックアップ時間を30分過ぎての乗車でした。５分遅れたら電話してとの案内があったので連絡はしましたが、通話料は国際電話扱いなので高くつきました。電話対応は丁寧でしたし、車両ナンバーも教えてくれたけど帰国時の遅れは飛行機の乗り遅れにつながるのでとても不安でした
Translated by OpenAI
Once you climb up to 150 meters, you can see Diamond Head in its entirety, which is refreshing. The exhilaration of climbing and the feeling of weightlessness afterward are indescribably enjoyable. It's not scary, so I recommend it for families as well.
150メートルまで上がるとダイヤモンドヘッドが一望でき、爽快
上がる瞬間の高揚感と上がった後の浮遊感がなんとも言えず、楽しいです
対して怖くないので、家族連れにもおすすめです
Translated by OpenAI
The submarine was a bit offshore, and it took about 10 minutes to get there by boat, but the view of Diamond Head and the beach from the boat was amazing. The wreckage of the submarine, along with the remains of ships and walkers that have been sunk to create a reef, was impressive. I also learned about the efforts to protect Hawaii's marine environment, which made me realize once again the importance of preserving nature. While most of the fish were small, we encountered a sea turtle along the way, making it a memorable experience.
潜水艦が少し沖にあり10分程度船で移動しますがその時の船上から見るダイヤモンドヘッド、ビーチの景色は最高でした。潜水艦も海底に沈めた、船とか歩行器の残骸の漁礁が印象的でした。またハワイの海の自然を守る活動を聞いて努力して維持していること知り改めて自然を守る大切さを感じました。魚は小さいものが中心ですが、途中でウミガメにも遭遇し、印象に残る体験でした。
アロハ！私たちの潜水艦ツアーに参加していただき、ありがとうございます！100フィート以上の海の下で潜水艦に乗って楽しんでいただけたと聞いて嬉しいです。良い一日をお過ごしください！マハロ
Aloha! Thank you so much for joining us on a submarine tour! We are glad to hear you enjoyed diving in a submarine over 100 feet below the sea. Have a nice day! Mahalo
Translated by OpenAI
The pickup was at 8 AM, but we arrived at the hotel about 15 minutes early, so there was no time to have a coffee.
朝８時のピックアップでしたが１５分前位に
ホテルに到着したのでコーヒーを飲む間も
有りませんでした。
Translated by OpenAI
They arrived on time, and I was able to move to the airport with peace of mind even in a foreign and uncertain place. The price was also reasonable, and I highly recommend it. I would like to use it again.
時間通りにきてくれますし、外国という不安な場所でも安心して空港移動が出来ました。価格も休めでお勧めです。また利用したいです。
Translated by OpenAI
They arrived on time, and I was able to move around the airport with peace of mind even in a foreign and unfamiliar place. The price was also reasonable, and I highly recommend it. I would like to use their services again.
時間通りにきてくれますし、外国という不安な場所でも安心して空港移動が出来ました。価格も休めでお勧めです。また利用したいです。
Translated by OpenAI
I participated alone. There were just under 50 people on the bus, and I was the only Japanese person. Since it was close to Thanksgiving, most of the attendees were from the mainland United States or Canada. The guide on the bus enthusiastically encouraged everyone to introduce themselves to those sitting around them, which allowed me to connect with the people in front of me, behind me, and next to me (thanks to this, I became friends with an elderly Canadian couple sitting behind me, and on the way back, I sat next to the husband and we had a lively conversation).
We were able to experience hula, tattooing, and fire-starting, which I think kids would also enjoy. The fire dance was so intense that we could feel the heat even as audience members; it was spectacular and thrilling. The excitement from the audience was incredible, and just being there was fun! There was a couple celebrating their 60th wedding anniversary, and everyone in the venue celebrated together, creating a wonderful sense of unity. I think it's especially great for those on their honeymoon or celebrating anniversaries to create memorable experiences.
I believe you won't fully enjoy it unless you understand English to some extent, but if you want to fully experience the foreign atmosphere, I definitely recommend it!
1人で参加しました。バス５０名弱でしたが、日本人は私1人でした。サンクスギビング近かったのでholidayできているアメリカ本土の方やカナダの方がほとんどでした。バスの中からガイドさんがノリノリで周りの席の人と自己紹介し合いましょうと言われ、前後、隣の方と交流を深められました(お陰で後ろの席のカナダ人老夫婦と仲良くなり帰りのバスはそのご主人と隣に座って会話盛り上がりました)
hulaの体験や、タトゥー体験、火起こし体験もでき、お子様でも楽しめると思います。ファイヤーダンスは客先でも熱風を感じるほどで、迫力満点、素晴らしかったです。観客の盛り上がりもすごくてその場にいるだけで楽しかったです！結婚60周年というご夫婦がいて会場皆でお祝いしてとても一体感がありました。ハネムーンや記念日の方は特に良い思い出作りができると思います。
英語がある程度理解できないと充分楽しめないと思いますが、外国の雰囲気を存分に味わいたいなら是非オススメです！
Translated by OpenAI
I was anxious about the English support, but the driver and the crew on the boat were accustomed to Japanese people, so it wasn't a problem not speaking English.
The driver was wonderful; while we waited in the car, he sent me breathtaking photos taken in Hawaii, including pictures of whales and rainbows via AirDrop. He also gave me some recommended souvenirs like gummy candies and canned juice.
It's a good idea to have some cash on hand to tip the driver and the crew.
英語対応とのことで不安でしたが、送迎のドライバーさん、船のクルー含め日本人慣れしていたので英語が話さなくても問題ないです。
送迎のドライバーさんがとても素晴らしく車の中で待っている時間に、ハワイで撮れた絶景写真や鯨、虹などの写真をエアドロで送ってくれました。
またおすすめのお土産ときてグミや缶ジュースももらいました。
船のクルー送迎のドライバーさんたちにチップを払うので現金は多少あった方がいいです。
Translated by OpenAI
Pickup from the hotel was smooth, and we were able to enjoy the activities! It was really beautiful and amazing! However, the wind was strong, and the boat was rocking, which made me feel seasick. I wish I had taken seasickness medication with me.
I recommend it to those who are going!
ホテルからピックアップ、
スムーズな流れでアクティビティができました！
すごくキレイで最高でした！
が風がきつくて、船が揺れて船酔いしてしまい
船酔いの薬を飲んでいけばよかったなーと。
行かれるかたはお勧めしますー！
Translated by OpenAI
Beautiful views of Honolulu at night from the ocean, lovely food, and great, friendly atmosphere from beginning to end.
After arriving at the airport, I immediately boarded a bus that was already carrying several passengers, and we departed right away. I think if the timing doesn't align, you could end up waiting quite a while.
空港についたあと、すでに何名かが乗っているバスに乗りすぐに出発しました。タイミングが合わないと相当の時間待たされると思います。
Translated by OpenAI
After arriving from the Big Island, I had to wait quite a long time before I could board after telling the staff my name. I understand that many people use this service, but if it takes so long, a proper explanation of why it takes time is necessary.
ハワイ島から到着して、係の人に名前を告げてから乗車できるまでかなり長時間待たされました。多くの方が利用するのはわかりますが、時間がかかるならば、なぜ時間がかかるかなどのキチンとした説明が必要でしょう。
Translated by OpenAI
I booked a 2-hour course starting at 10:05. I arrived in about an hour, but with the check-in process, there wasn't much time for a leisurely lunch, so I bought a large muffin at the shop. There weren't many options at the shop, and both the restaurant and shop had higher prices. There are benches available, so I think it's better to bring light snacks like bread. It was a hot day, and I was sweating quite a bit, but it felt cool when passing through the shade of the trees. Since we walked through shaded areas, muddy paths, and stream-like trails, wearing clothes that can get dirty is a good idea. We were a team of six, and when the guiding staff instructed us to hurry, we would start jogging a bit, but all the horses were well-behaved! Large bags can be stored in lockers, but you can bring water, your phone, and a camera. The 2 hours felt long, but the scenery was wonderful, and it was a fun and great experience.
ピックアップ10：05の2時間コースに予約しました。１時間ほどで到着ですが、受付などしているとゆっくり昼食の時間がなく、売店で大きめのマフィンを購入しました。売店もあまり種類がないのとレストラン・売店ともに値段が高めです。ベンチもあるのでパンなどの軽食を持参される方が良いかと思います。天気が良い日だったので、かなり暑く汗が出ましたが、木陰の間を通る時は涼しく感じます。木陰の間を通ったりぬかるんでいる道や小川のような道を歩くので汚れても良い服装が安心です。６人１チームでしたが、誘導するスタッフの支持で急ぐ時は、小走り程度に急に走り出しますがどの馬もおりこうでした！ 大きな荷物はロッカーに預けますが、お水や携帯・カメラは持参できます。２時間長く感じますが景色も素晴らしく楽しい良い経験ができました。
Translated by OpenAI
Beautiful hike! Our tour guide was very knowledgeable! My husband and I learned a lot. Recommend this tour for all ages!
When I go to Hawaii, I often go horseback riding in various places, but the course here takes you through the mountains, and from near the top, you can see the ocean in its entirety, which is amazing. The well-trained, gentle horses sometimes like to nibble on grass along the way, so be careful.
ハワイに行くといろいろな場所で良く乗馬しますが、ここのコースは山の中を乗馬しますが頂上付近からは海が一望でき最高です。
良くなれたおとなしい馬が、たまに道草を食べたがりますので注意です。
Translated by OpenAI
My 5 year old daughter had the time of her life. The staff were amazing!!
