All Reviews for Family & Accessible Travel

The staff members were all friendly and great. The staff wearing the yellow shirts were easy to spot, and I recognized them immediately upon arrival. When I approached them, they confirmed my name and flight number and guided me to the boarding location.

スタッフの方はみなさん気さくで良かったです。
目印の黄色いシャツを着たスタッフの方もわかりやすく、到着時にすぐわかりました。
声をかけたら名前と便名を確認し、乗車場所を案内してくれます。

This was our family's first trip to Hawaii. We were unsure about how to arrange airport transfers for six people, but we chose based on cost performance and reviews. The yellow aloha shirts were easy to spot, and I felt reassured that they spoke Japanese. The bus attendant carried our heavy luggage with a smile and provided sightseeing information in both English and Japanese during the ride. They were a very pleasant person. I would like to use this service again.

家族で初めてのハワイ旅行。6人での空港送迎をどうしようか迷いましたが、コスパや口コミで選びました。黄色のアロハシャツはわかりやすく、日本語で話しもらえ安心しました。バスの担当の方は、思い荷物を笑顔で運んでくれ、車内では英語と日本語の両方で観光案内をしてくれました。好感がもてるすごくいい方でした。また、利用したいと思います。

This was an amazing adventure for us. Something we would absolutely do again. I would recommend this company over and over again. I love the fact they are natives and a small family owed business . Always support local when I can, over big corporate companies. In doing my research, there is no difference between cage or cage less. The water was beautiful, clear and relatively calm.

I wanted to try surfing in Hawaii, so I participated in this famous school. There were about 10 people in total, all beginners, and we were the only Japanese, but there happened to be an instructor who spoke Japanese, so there were no problems at all.

I was nervous since it was my first challenge, but the instructor encouraged me, and I was able to stand up from the first try! I hardly took any breaks, so towards the end, I was able to ride the waves multiple times in quick succession. I'm not sure if I can ride the waves on my own yet, but I had a memorable and fun experience!

One thing to note is that it takes time to fill out the consent form, so you need to arrive 30 minutes before your reservation time (as mentioned on the voucher).

ハワイでサーフィンがしてみたかったので、有名なこちらのスクールに参加してみました。
参加した回は全部で10人くらい、全員初心者、日本人は私たちだけでしたが、日本語を話せるインストラクターさんが（たまたま？）いたので、全く問題ありませんでした。
初めての挑戦で緊張しましたが、インストラクターさんが押してくれたので1回目から立つことができました！私はほとんど休憩しなかったので、最後の方は短いスパンで何度も波に乗ることができました。
一人で波に乗れるようになったかというと怪しいですが、思い出に残る楽しい体験ができました！

注意点は、同意書の記入などに時間がかかるので、予約時間の30分前に到着しておく必要があることです（バウチャーに書いてあります）。

Best time on island when we are here. Highly recommended. The crew is friendly and safety is readily apparent. Shy is a great captain and knows her stuff! The hospitality and food are above reproach. Value throughout the trip and worth every bit. Nothing short of spectacular and the opportunity to see Sea Turtles, fish of different species, and Rays. Best value we have found near the North Shore.

I had an amazing time.
We experienced parasailing as a family of four. We went up high enough to overlook Diamond Head.
The ocean was blue, and we could see Hawaii from above. I was worried because I'm not good with thrill rides, but it was not scary at all and was truly the best fun.
The captain's jokes were really entertaining, and I was laughing the whole time!
Thank you very much.

すごく楽しかったです。
パラセーリング家族4人で体験しました。ダイアモンドヘッドを見下ろす位の高さまで上がります。
海も青くてハワイが上から見れます。絶叫系が苦手で心配していましたが、まったく怖くなくて本当に最高に楽しかったです
キャプテンのジョークもすごく楽しくてずっと笑っていました！
ありがとうございました。

Since Sanae, a Japanese guide, showed us around, there were no problems at all! We enjoyed a two-hour horseback ride while taking in the beautiful scenery. My body is sore, but it was so much fun!

日本人のサナエさんが案内をしてくれたので、全く問題なかったです！綺麗な景色を見ながら2時間の乗馬。体が痛くなりますが、とっても楽しかったです。

It's a show with songs that everyone knows, so both adults and children can enjoy it. During the performance, taking photos is allowed, and there is a greeting session after the show, so you can take plenty of memorable pictures. The 90-minute show went by in no time!

誰もが知ってる曲ばかりなので、大人も子どもも楽しめるショーです。
上映中は写真もOKで、ショーのあとにはグリーディングもあるので、思い出の写真がたくさんとれます。
90分あっという間のショーでした！

It would be nice if the back ground music was not exist. Since the sailing time only with soft wave sound, would be my best prefered environment.

I've been to Hawaii more than ten times, but I had never been to Kualoa Ranch until now. This time, we decided to give it a try. It was more fun than I expected. There were various activities, and there was a guide who spoke Japanese, which made it stress-free.

Next time, we decided to try horseback riding, and everyone was very excited about it. Thank you!

ハワイには10回以上行ってますが，クアロアランチには縁がなく今まで一回も行った事がなく、
今回取り敢えず行ってみようということになりました。
期待以上の楽しさでした。
いろんなアクティビティもあり，ガイドには日本語がわかる方もおり，ストレスフリーでした。

今度は，乗馬をしてみようということになり，とても盛り上がりました。
ありがとうございました。

I ordered a $150 course. The flavors of the meat and pasta were excellent, and it was very delicious. I also ordered a bottle of sparkling wine for about $80. The price of the meal included the tip, which was reassuring given the current weak yen. It seems to be a very popular restaurant, as it was fully booked. I'm glad I made the reservation through Veltra. There was also a Japanese staff member at the restaurant who provided detailed explanations. This is a restaurant I would like to visit again.

150ドルのコースを注文しました。肉やパスタの味が最高で、とても美味しかったです。80ドルくらいのスパークリングワインのボトルを注文しました。料理はチップ代が込みで、円安のいまは安心でした。とても人気店のようで、満席でした。予約も兼ねて、ベルトラで申し込んで良かったです。レストランのスタッフさんも日本人がいて、説明も詳しくしてくれました。またリピートしたいレストランです

My wife and I were on our honeymoon and came across the Kualoa ranch tour while searching for activities to do. We were not disappointed. We just did the Kaneohe sandbar boat tour and drove over after. As soon as we arrived you come to a well built facility that was easy to navigate and had everything from horse riding tours. Atvs. E bikes. Utvs. We checked it at the visitor center and it was quick and streamlined. We had time to get food and the açaí bowl was delicious. Once we got to the tub check in the guides were welcoming, friendly, funny and very informative. Once we started it was a blast. We got to learn about the ranch. The different mountains. The stories connected with the island and the ranch. And we got to see all the sites where they filmed movies like Jurassic park. Jurassic world. Kong and much more. It was such a great experience. 100% recommend this activity for anyone visiting Oahu.

I thought it might be too early for my preschooler, but after considering the meal option, I decided that the show alone would be fine since the duration might be too long for young children. The location was also convenient, so we participated to create some travel memories.

I was worried about my child possibly falling asleep or getting fussy during the show, but it turned out to be a vibrant performance with classic songs, and my child seemed to particularly enjoy the hula dance. The seating was not too close to the front, which allowed my child to see the entire performance, and that turned out to be a good thing.

The check-in process was smooth, and the optional commemorative photo session we had signed up for went quickly. We also bought drinks for both the child and adults at the bar counter (since it's paid, some people choose not to order), so we didn't get thirsty during the show and had a great time.

There were also familiar songs from Moana, making it a show that the whole family could enjoy, so we were very satisfied. Initially, I had a lot of worries, but I’m really glad we were able to see it and create wonderful memories.

At the end, there was a photo opportunity with the stars in the hallway, but since my child looked sleepy, we decided to skip it. We had signed up for the initial photo option, so we didn't get a picture with the stars, but it was definitely the right choice to sign up.

It was also nice that there were plenty of shops open after the show, so it didn’t feel scary at all. If you’ve never seen it before, I highly recommend this show!

未就学児にはまだ早いかな？と思いましたが、食事付きと悩んだ結果、未就学児の子連れには拘束時間が長いという判断でショーだけなら大丈夫だろうと立地も行きやすい良い場所だったので、旅の思い出に参加してきました。
未就学児が途中、寝てしまったりぐずったらどうしようかと心配してましたが、ショーは華やかで名曲、特にフラダンスが気に入ったようで楽しそうに観ていました。
席も前の方ではなくて子供は全体を見渡せて楽しかったようで逆に良かったです。
受付もスムーズでオプションで申し込んでおいた記念撮影もサクサク進みました。バーカウンターで子供と大人の飲み物も買って（有料なので注文しない人もいます）鑑賞中も喉が乾くこともなく楽しめました。
子供も知ってるモアナの選挙もあったり家族で楽しめたショーだったので大変満足です。最初は心配だらけでしたが本当に観られて良い思い出を作る事ができました。
最後は廊下でスターとの写真サービスがありますが、子供が眠そうだったので断念しました。
最初のオプション写真サービスには申し込んでいたのでスターは一緒には写ってないですが申し込んでおいて正解でした。
終わってもお店が沢山あるので怖くないのも良かったですね。一度も観たことないなら是非オススメしたいショーです。

My husband and I participated together. It was wonderful to enjoy the view of Waikiki from the sea while having some drinks. We also got to see dolphins and turtles, and the two cool female staff members were amazing! I would love to join again.

主人と二人で参加しました。
お酒をいただきながら海から眺めるワイキキも素敵でした。イルカや亀にも会え　二人のカッコいい女性スタッフさんが最高でしたよ！
また参加したいです。

A place where I played a lot as a child. I wondered if it would still be fun as an adult, and it seems it was! The attractions haven't changed much, but it was disappointing that the lazy river wasn't operating.

子供の時にたくさん遊んだ場所
大人になってもどうかな、と思ったらやはり楽しかったみたいです！
アトラクションもそんな変わりなく、ただ、流れるプールがやってなくて残念だったそうです

You can speed through the magnificent nature on a buggy. You can feel the mystical power of the wind blowing from the sea to the mountains. While driving, you will take breaks at scenic spots and movie filming locations. Helmets, goggles, and snoods will be provided. The buggies get quite dirty from the dust, and since the movement also kicks up a lot of dust, it's best to wear casual clothing. If you avoid getting too close to the bushes along the road, shorts should be fine. Drivers will need to wear shoes.

雄大な自然の中をバギーで駆け抜けます
海から山に吹き抜ける風を受けて神秘的なパワーを感じられます
絶景スポットや映画ロケ地でところどころ休憩しながら運転してゆきます
ヘルメットとゴーグル、スヌードが渡されます
バギーは砂埃で結構汚れてます、移動も砂埃がひどいので、ラフな服装がよいです
バギーで道脇のブッシュなどに近づかなければ短パンでも大丈夫でしょう
運転者は靴を履かないとダメでしょう

I realized just before my trip that I hadn't booked a bus from the airport to the hotel, so I hurriedly made a reservation. I received a confirmation email for the pickup time right away, and the process went smoothly, allowing me to prepare with peace of mind. When I actually used the service, the staff's uniforms were very clear, so I had no trouble finding them. I would like to use this service again. Thank you very much.

旅行直前で空港からホテルまでのバスの予約をしていない事に気づき、急いで予約をしました。
すぐにピックアップ時間の確認メールが届き、スムーズに手続きが済んだので安心して準備ができました。
実際に利用する際も、スタッフさんの服装がとても分かりやすくて迷うことがなかったです。
また利用したいと思います。
ありがとうございました。

The explanations were all in English and very fast. I couldn't understand anything at all. It would have been nice to have at least a Japanese instruction manual. Also, even if the distance was short, it was disappointing to just pass by places where other tour groups stopped.

説明が全て英語でしかも早い。全然わかりませんでした。せめて日本語の説明書があったら良かったのですが。また距離は短くても良いので他のツアーグループが立ち寄っているところを素通りするのは残念だった。

I used the service from the hotel to the airport, and they arrived right on time to pick me up! Although it was a shared ride, it was great that there was a nonstop trip from my hotel to the airport!

ホテルから空港までの利用でしたが、時間ぴったりに迎えにきていただけました！
乗り合わせですが自分がま乗ったホテルからは空港までノンストップでとてもよかったです！

The weather was nice, and it's no wonder so many people participated. The guide was very happy! The cruise was amazing. I had a hearty lunch as well. I will continue to enjoy Hawaii from tomorrow.

お天気が良く、多くの方が参加されるだけのことは、あります。ガイドのお兄さんがとてもHAPPY
‼️クルーズ最高でした。　ランチもガッツリ頂きました。あすからもハワイを楽しみます。

Big shout out to Scott and his team! We just took our first ever snorkel and my wife does not swim well and is afraid of the water. Scott is a very calm and encouraging person, my wife held on to the float and with the life vest had no worries about sinking. Sure the water was murky today, yet we saw fish, and held a starfish, a sea cucumber, and an urchin. Way cool!

The buggy tour is incredibly fun as you can race through nature! The guide speaks English, but there are also Japanese staff, so I felt comfortable participating. Riding the buggy through the magnificent nature felt amazing. The scenery is just too beautiful. I think you should definitely join. However, be prepared for your clothes, face, and bag to get muddy. Expect to get quite dirty! Your face will be covered in sand, but you'll encounter sights that are worth it!

バギーでのツアーは自然の中を駆けめぐれるので、最高に楽しいです！
英語でのガイドですが、日本人スタッフもいてるので安心して参加できました。壮大な自然のなかバギーで駆け巡る事はとても気持ちが良かったです。景色が綺麗すぎます。参加するべきだと思います。
ただ、服、顔、鞄すべてが泥んこになります。
相当な汚れを覚悟して参加してください！
顔が砂まみれになるけど、それ以上の光景に出会えます！

I wanted to go horseback riding and see the magnificent scenery, so I made a reservation with my husband. However, since there were ups and downs, I didn't have much time to enjoy the view as it was my first experience riding. Since we were in the sun for a long time, sunscreen is a must. The guide was English-speaking, so you need to have a certain level of understanding; otherwise, you'll just be looking at the scenery. Unfortunately, we only stopped for about three minutes at the main highlight, so I wish we had a bit more time. I'm grateful that the guide sends the photos he takes along the way to my phone!

乗馬をして雄大な景色を見たいと思い主人と予約しましたが、アップダウンがあるので乗馬初体験には景色を楽しむ余裕が薄れてました。
日向が続くので日焼け止め必須です。
ガイドさんが1人・英語なのである程度理解出来ないと景色だけになります。
残念なのが、1番見どころの場所で3分程度しか止まらないのでもう少し時間が欲しいです。
ガイドさんが途中撮影してくれる写真を携帯に送ってくれるのは有り難いです！

I received reminder emails as needed, which provided reassurance that my reservation was confirmed. Although I was 25 minutes late this time, they waited until the last minute. While being late is not ideal, their flexible response increased my trust in them.
We participated as a group of five, totaling ten people, and the activity took about an hour. Each group had a ride of about ten minutes. Due to significant swaying, those who are prone to motion sickness should definitely take anti-nausea medication.
It was certainly fun, and I can also appreciate the safety measures, including life jackets and support for two people.
Photos are $40. They asked if I wanted one, but there was no hard selling. The minimum tip was understood to be $20, and all five groups gave $20.

リマインドのメールが適宜届きます。ちゃんと予約が入っているという安心感にも繋がりました。今回25分遅刻をしてしまいましたが、ギリギリまで待ってくれました。遅れるのはダメですが、こういった臨機応変な対応も信頼度に繋がりました。
5組10名で参加し、1時間くらいの所要時間です。1組10分くらいのライドでした。横揺れがすごいため、苦手な方は酔い止め必須です。
楽しかったことはもちろんですが、救命胴衣や2名サポートを含め安全性も評価できます。
写真は40ドル。いるか聞かれて、無理な販売はありません。チップは20ドルが最低価格という先方の認識でした。5組とも、20ドルを渡しています。

I had a great time with the two-hour horseback riding! The course felt like a hiking trail, but since the horses handled both the uphill and downhill parts, it was less tiring. Being on horseback also gave me a higher vantage point, making the stunning views even more beautiful!

There were about six participants and two staff members accompanying us. The horses my family and I rode were calm and didn't require much guidance, so we seemed to have a good match.

However, be aware that the round sign for Jurassic Park, famous at Kualoa Ranch, was not on the course!

During the horseback riding, you need to store most of your belongings in a locker for $5 a day. Only a drink bottle and a small camera or smartphone are allowed in a small bag provided to you. Since you’ll be holding the reins with one hand, you can take photos with one hand when you get used to the rhythm. Besides selfies, they also take paid photos along the way with your smartphone.

Lunch can be purchased at the cafeteria on-site for about $15-20. The portions are quite substantial, so sharing might be a good idea if two people are participating. Be mindful that there can be a long line during lunchtime, and it takes some time to get your food. Also, you need to board the return bus earlier than the scheduled departure time, so timing is important.

Overall, I was very satisfied and felt it was one of the activities I was glad to have done!

2時間たっぷりの乗馬でとても楽しかったです！
コース的にはハイキングコースのような感じですが、登りも下りもお馬さんがやってくれるので疲労度も少なく、馬上なので視座も高くて絶景が更に美しく見えました！
参加者6人くらいにスタッフ2人がついてくれました。私や家族が乗った馬は大人しくて指示もあまり必要なく、相性が良かったようです。
ただ、クアロアランチで有名なジュラシックパークの丸い看板はコースに入っていなかったのでその点は注意です…！
乗馬の際は、1日5ドルのロッカーに荷物のほとんどを預けます。貸与される小さいバッグに入る、飲み物ボトルとスマホや小さいカメラのみ持ち込みが許されます。基本的に片手は手綱を握っているので、写真はリズムに慣れてきた頃に好きなタイミングで片手で撮る感じです。自撮り以外は途中で有料写真と手持ちのスマホでの写真を撮ってくれます。
ランチは施設内のカフェテリアで15-20ドルくらいで購入できます。結構しっかりボリュームあるので2人参加ならシェアでも良いかも。お昼時は結構並ぶし提供まで時間がかかるのと、帰りのバスが出発時間より早めに乗車する必要があるのでタイミング注意です。
全体的にかなり満足度高くて、やって良かったなと思うアクティビティのひとつでした！

I was picked up in front of the Twin Fin Hotel and participated in the tour. The pickup was smooth, just by saying my name, and the bus was comfortable.

At the location, there were various counters, and even if you don't know where to go, the tour staff will kindly guide you. The buggy counter is located to the left after passing the ticket counter on the right side of the entrance, and it's fine to line up 10-15 minutes before your activity.

I recommend leaving everything except your smartphone in the lockers on the left at the entrance, as you might get covered in sand. The lockers are easy to use.

The buggy activity was amazing! Even if you're a paper driver, you can drive, and if it seems too dangerous, the guide will take over. The two guides were very entertaining, and they took many wonderful photos for us. However, some of the main movie filming locations are just passed slowly, so I recommend not forgetting to take pictures.

ツインフィンホテル前でピックアップしてもらいツアーに参加しました。
ピックアップも名前を言うだけでスムーズ、バスも快適でした。
現地では様々なカウンターがあり、どこかわからなくてもツアーの方に聞けばにこやかに教えてくれました。
バギーのカウンターは入り口を抜けて右手のチケットカウンターを過ぎた左手にあり、10-15分前に並べばOKです。
カウンターに並ぶ前に、スマホ以外の全てを入り口左のロッカーに預けることをお勧めします。砂に塗れます。ロッカーも使いやすいです。

バギーアクティビティーは最高でした！
ペーパードライバーでも運転できましたし、あまりに危険そうならガイドが代わってくれるとのことでした。ガイドの2人もとても面白くて、素敵な写真をたくさん撮ってもらいました。
ただ、メインの映画ロケ地のいくつかは横をゆっくり通り過ぎるだけになるので、忘れずに写真を撮ることをお勧めします。

It took just over 30 minutes to get to the hotel from Waikiki International Airport. Once I exited the airport, a staff member in a yellow jacket welcomed me. We waited for about 10 minutes until everyone was gathered, and then we departed right away, taking just over 30 minutes to reach Waikiki. It was a very convenient and economical bus tour.

ワイキキ国際空港からわずか30分余りで、ホテルまで連れて行ってもらいました。
空港の出口を出たら黄色い上着の係員さんが出迎えてくれます。
10分くらい出発迄待ちましたが、メンバーが揃ったら直ぐに出発、ワイキキまで30分余りです。
とても便利で経済的なバスツアーでした。

I went to the ticket counter around 10:45 as it said to check in at that time, and I received a paper voucher. It was crowded, so the actual ticket was issued around 10:58. The paper stated that horseback riding was from 11:30, so I thought it would be fine to arrive around that time, but when I got there at 11:30, I was told it was too late and I couldn't ride. My English isn't fluent, so I couldn't grasp the nuances, but it felt like they meant that 11:30 was too late since there was an explanatory video and such.

Isn't it normal to arrive at the time stated, 11:30? If there was a gathering time before that, it should have been indicated. I was really looking forward to it, so I'm very disappointed. My friend and I are both let down. When I explained the situation to the ticket center staff, they somehow allowed us to join another tour, but I really wanted to go horseback riding.

10:45にチェックインと書いてあったのでチケットカウンターにそのくらいの時間に行き、バウチャーのような紙を出してもらいました。混雑していたので実際に発券されたのはおよそ10:58頃。紙には乗馬は11:30〜と書いてあり、その時間に行けば良いのだと思って11:30頃に行ったらもう遅いと言われ乗れなかった。英語が流暢なわけではないので細かいニュアンスが分からないが、説明のビデオ等があるから11:30じゃ遅いという感じだった。
11:30〜と書かれていたらその時間に行ってしまうのが普通じゃないでしょうか？その前に集合ならその集合時間を記載してもらわないと分からない。
とても楽しみにしていたので残念でならないです。
私も友人もガッカリです。チケットセンターの人に事情を説明したらなんとか他のツアーに参加させていただけましたが、乗馬したかったです。

It was more enjoyable to see it in person than to watch it on YouTube. On the way back, there was a service where you could take photos with the performers, which was also a lot of fun. The Royal Hawaiian Center is located in the heart of Waikiki, making it very convenient to get to and from. There were videos, and the music and dance were enjoyable to watch. The fire performances were also amazing.

ユーチューブで見るより、実際にみた方が楽しかったです。帰りに、出演者の方々と写真が撮れるというサービスがあり、それもとても楽しかったです。ロイヤルハワイアンセンターはワイキキの中心にあり、行き帰りもすごく楽でした。映像もあり、音楽や踊りも楽しく見れました。火を使ったパフォーマンスもすごかったです。

I received the voucher for the pickup time and location based on my departure flight from Honolulu Airport, along with a photo of the shuttle bus, which made me feel at ease. When I used the service, the driver confirmed my name before loading my luggage, and I was able to arrive at the airport smoothly.

ホノルル空港出発便に基づきピックアップ時間と場所のバウチャーとシャトルバスの写真を送ってもらい安心して利用出来た
利用時は運転手さんもしっか名前で確認してから荷物を乗せてくれスムーズに空港に到着出来た