【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Trust and achievements 信頼と実績

Reviewed by: ちゃーまん

I have been using this service for nearly 10 years now. Since it's a transportation service, I don't expect anything special; as long as I arrive at my destination smoothly and safely, that's good enough for me. This time, due to the unfortunate accident at Haneda, my arrival was delayed by over three hours, but I was picked up and taken to the hotel with minimal waiting time. Of course, I will use it again for my return trip.

もうかれこれ10年近く毎年お世話になっています。
送迎サービスなので特別なことは期待せず、スムーズかつ安全に目的地に到着できればそれでOK。
今回は羽田の痛ましい事故の影響で３時間以上到着が遅れましたが、たいした待ち時間もなくホテル前まで送っていただきました。
もちろん帰りも利用します。

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Kualoa Ranch Movie Sites Tour - Visit TV Shows & Hollywood Filming Locations

Dinosaur! Movie locations and exciting locations

Reviewed by: Hugh

It was exciting to see the actual locations where the movie was filmed spread out before my eyes. Please give it a try. The bus tour goes directly to the location, so you don't have to walk on mountain trails, so it's perfect for families with children.

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Star of Honolulu New Year's Eve Fireworks Cruise - Dinner & Cocktail Packages

It was a wonderful new year celemony!

Reviewed by: Hugh

It was a wonderful new year. When the New Year's fireworks started, everyone went in the same direction and the boat tilted, which was a rare experience.

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Star of Honolulu Whale Watching Cruise with Banana Bread & Coffee | 2-Hour Morning Tour [Jan-Mar]

We saw whales in sets of two on five occasions.

Reviewed by: sharonsunset

Beautiful boat ride along Honolulu, Waikiki and the crater Volcano. The crew made sure everyone on the boat saw each whale sighting and what direction they were sited in. We saw them 5 times on our excursion.

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

I was able to see it. 観れました

Reviewed by: oujirou

I thought we would head out to the open sea, but we actually progressed to a distance where we could see land from Waikiki Beach to just past Diamond Head. I was half in doubt, wondering if we would really see whales this close. I thought the chances of seeing them were even lower than seeing the aurora, so I didn't have high expectations, but we did see them. Two whales? showed us their spouts multiple times, and the boat followed them closely. Although we didn't see their tails or large bodies, I was satisfied. I couldn't believe we could see them so close to shore; it felt like they were either trained or robotic. Since it was a large boat, there was little rocking, so I didn't have to worry about seasickness.

沖の方に出るのかと思ったらワイキキビーチからダイヤモンドヘッドの先あたりまで、陸が見える距離を進み、こんな近くに鯨が出るの？？と半信半疑でした。出現確率もオーロラより低いんじゃないの？とあまり期待していませんでしたが、見れました。2頭？が何度も潮吹きを見せてくれて、船も追いかけるように進んでくれました。尾びれや大きな姿は見れませんでしたが満足しました。こんなに近海で見れるなんて、飼いならしているかロボットか？と思うほどでした。大きな船なので、揺れも少なくて船酔いの心配なし。

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Star of Honolulu Sunset Buffet Dinner Cruise & Polynesian Show

Fun cruise

Reviewed by: Joe Moore

Food and service was good. Views were outstanding. Nice entertainment.

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Royal Star Grand Circle Island Tour - East Oahu, Pali Lookout, Haleiwa & Dole

Love!!

Reviewed by: Grace

This tour was. a great experience! I really appreciated every stop we took throughout, especially Haleiwa town. This is surely a must do experience if you were planning to only stay in Waikiki!

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Pearl Harbor Arizona Memorial & USS Battleship Missouri Tour - Tickets and Transportation Included

Great Tour!

Reviewed by: Grace

This tour covered all the bases and then some. I am very thankful we chose the guided tour option, the guides really know it all! Mahalo E Noa , we will be back hopefully soon!

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Chief's Luau - Polynesian Show & Dinner Buffet with Authentic Award-Winning Fire Knife Dancing

Best Luau!!

Reviewed by: Grace

This was the best luau! I would highly recommend this experience! The family and I really enjoyed this celebration and would definitely come back next time we are on island!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's convenient. 便利です。

Reviewed by: ミルミル

I used it from the airport to my accommodation. The staff's response was good, and even though it was a last-minute reservation, it was very helpful.

空港から宿泊地まで利用しました。
スタッフの対応も良かったし、直前の予約でしたがとても助かりました。

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Secret Oahu Full Day Circle Island Sightseeing - Small Group & Private Tours

Travis!

Reviewed by: Melvin

I recommend this tour and asking for Travis! He was the best thing about the tour! He made our family feel welcome and took time to show us all the local stuff and really explain life there. Mahalo Travis, thanks again!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was perfect for solo travel. ひとり旅にぴったりでした。

Reviewed by: リーフ

It was a solo trip. This was my first time using it, but it was easy to understand and I didn't get lost at all. It was very comfortable. I would like to use it again.

ひとり旅でした。今回、初めて利用しましたが、分かりやすくて迷うこともありませんでした。非常に快適でした。また利用したいと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was smooth. スムーズでした

Reviewed by: tomot

It was smooth and on time!

We passed through various hotels and arrived at the airport on time.

The driver was friendly and nice.

時間通りにスムーズでした！

いろんなホテルも経由して、時間通りに空港まで、いけました。

運転主さんも気さくで良かった。

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

Nature is the opponent. 自然が相手

Reviewed by: tacname:taco

I participated in whale watching with Star of Honolulu. The large vessel provided excellent stability. The whales did not breach as much as shown in the promotional videos, and I regret having set my expectations too high. It's difficult to meet expectations when dealing with nature.

スターオブホノルルでのホエールウォッチングに参加しました。
大きい船体で安定感抜群でした。
クジラの姿は資料映像ほど跳ね上がることがなく、期待しすぎていたと反省です。自然相手ではなかなか期待通りにはいかないものです。

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

I saw it! 見えた❗

Reviewed by: Ｔ、Ｋ

I could clearly see the back of a whale. The weather was nice, and the largest boat in Hawaii was comfortable with little rocking. I recommend bringing a jacket as the air conditioning is quite strong.

クジラの背中かハッキリ見えました。
天気もよく、ハワイで一番大きな船てゆれもすくなく快適でした。
冷房が大変きいているので上着を持って行くことをお勧めします。

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

Waikiki from the sea 海からのワイキキ

Reviewed by: 釣りバカ

I only saw the whales twice, and they were quite far away. I was hoping to see them up closer, so I was a bit disappointed. But since it's a natural occurrence, it can't be helped. However, the view of Waikiki from the sea was quite impressive, and I was satisfied.

くじらは、２回、遠くに見えた程度でした。もっと、近くで見えるかと思っていたので、すこし残念でした。自然のものなので、しょうがないですね。でも、海からのワイキキの景観は、なかなかのもので、満足しました。

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Star of Honolulu Whale Watching Cruise with Banana Bread & Coffee | 2-Hour Morning Tour [Jan-Mar]

We had a whale of a time!

Reviewed by: Nosh & Momo

The morning whale watching cruise was excellent! The weather was perfect and the crew were friendly and informative. Before taking off we learned a few facts about whales and were able to purchase a snack from the snack bar. The cruise itself was magnificent and we saw several whales. It was such a a delight! I'd also like to mention that the restrooms on board the boat were extremely clean (When on a tour this isn't something you always encounter). My friend and I had a splendid time. We would not hesitate to take this cruise again. The one thing everyone should be aware of though is the parking fee. The boat does not valid and parking in the adjacent lot was a bit pricey.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Suitcase... スーツケースを……

Reviewed by: あさやん1206

The shared shuttle bus had a luggage rack inside. At the airport, the driver loaded the bags for us, but at the hotel, we had to unload them ourselves. With H◯S, customers are not required to unload their bags, so I was very disappointed this time.

混乗の乗り合いバスで、荷物置き場が中の棚になってるタイプの車。
空港ではドライバーが積んでくれたが、ホテルでは自分で降ろさせられた。
H◯Sならお客様には降ろさせないので、今回はとてもガッカリした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I never want to use this again. もう２度と利用したくない

Reviewed by: Tommy

I will write about something very disappointing that cannot be overlooked.

This concerns the airport transfer from the hotel.

For future reference, I would like to clarify whether "VeLTRA" is at fault or if the local operator "Roberts Hawaii" is to blame.

The situation made me suspect a lapse in arrangements. I would like to continue using VeLTRA, so I am sharing the following experience.

1. Change of pickup location
- The operating company should have known about this at the time of booking or at least two weeks in advance.
- If there was a possibility of changing the pickup location, it would have been disappointing to not be able to book with a company that guarantees the original pickup location.
- I can't help but wonder if this is a company that only accepts bookings and informs customers later.

2. Incorrect meeting time when notified of the change in pickup location
- I received a message from VeLTRA the night before, but it would have been critical if I had not been able to get in touch.

3. The pickup vehicle was one hour late
- I had to stand on the sidewalk for an hour waiting.
- They said it was due to traffic, but I had just returned a rental car and checked the usual road conditions at the time of pickup, which were normal, yet the vehicle was still an hour late.
- There was a possibility of missing my flight. Fortunately, I happened to talk to another driver from the operating company, who contacted them via radio. For reasons unknown, I was able to get into that driver's vehicle, but it was terrifying to think about what would have happened if I hadn't been able to.

4. No communication regarding the delay of the pickup vehicle
- After waiting for ten minutes without the vehicle arriving, I called the local contact, and they said it would arrive in five minutes. However, even after five minutes, the vehicle still did not arrive.
- After another ten minutes, I called again, and they said they would check and call me back. However, there was no communication even after an hour.

がっかりでは済まされない非常に残念な事を書きます。

本件は、ホテルから空港の送迎に関しての事です。

今後のために　「ＶｅＬＴＲＡ」　が悪いのか
現地催行会社の「ロバーツハワイ」が悪いのか
ハッキリさせて欲しいと考えます。

手配漏れを疑いたくなるような状態でした。
これまで通り、今後もＶｅＬＴＲＡを利用したいため以下の体験談を書きます。

１．迎え場所の変更
　　　　・催行会社は、予約した時点、または２週間前には
　　　　　分っていたはず。

　　　　・迎え場所が変更になる可能性があるなら
　　　　　迎え場所が変更にならない催行会社を事前に探して
　　　　　予約できたため残念。
　　　　　※予約だけ受け付けて、後で知らせればよい程度の
　　　　　　レベルの催行会社なのでは？と疑いたくなる。

２．迎え場所の変更時連絡があった歳、集合時刻の間違い
　　　　前日夜にＶｅＬＴＲＡから連絡があったが
　　　　もし連絡が取り合えなかったら致命的。

３．迎え車が遅刻　１時間
　　　　・歩道での集合のため、立ちっぱなしで１時間。

　　　　・渋滞のためと言っていたが、当方、直前にレンタカーを
　　　　　返却しているため集合時刻時点では、普段通りの
　　　　　道路状況を確認していたのにも関わらず１時間遅れ。

　　　　・フライトに間に合わない可能性もあった
　　　　　何故なら、たまたま催行会社の別の車のドライバーと
　　　　　会話できて、催行会社に無線連絡してくれて
　　　　　理由は不明だが、急遽、そのドライバーの車に乗れたが
　　　　　その車に乗れなかったらと思うと恐ろしい。

４．迎え車の遅刻に対して一切の連絡なし
　　　　・１０分たっても迎えの車が来ないため、こちらから
　　　　　現地連絡先へ電話したところ、５分で到着するとの由
　　　　　結果５分経過しても迎えの車は来なかった。

　　　　・更に１０分経過後、再度、こちらから電話した所
　　　　　確認して折り返すとの由
　　　　　結果、１時間たっても一切の連絡なし。

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Star of Honolulu Whale Watching Cruise with Banana Bread & Coffee | 2-Hour Morning Tour [Jan-Mar]

A great whale watching experience.

Reviewed by: Dwight V.

From the easy pick up from our hotel, drive to ship, on the whale watching adventure to return trip, we had a great time.

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

I was lucky to see a lot of whales. 運がよくクジラをたくさん見れました。

Reviewed by: ma

We participated in a plan with transportation for a total of four people, including a 3-year-old and a 0-year-old. The hotel we stayed at was not the designated pickup location, but a nearby hotel was specified for the pickup based on our application. We brought a stroller of the buggy type, and it was transported and used without any issues.

We were lucky to see whales multiple times. On the deck, we enjoyed the breeze, and even from the indoor area with tables and chairs, we could sit and watch the whales, allowing us to see them from either environment. The 3-year-old was entertained throughout the experience.

The explanations and announcements (such as the direction of the whales) were in English. Although the kids did not get seasick, I thought it would have been nice to have the option for my husband to take motion sickness medication since he experienced seasickness.

3歳、0歳を連れた計4人で送迎付きのプランで参加をしました。
私たちの宿泊したホテルは送迎ピックアップの場所ではなかったのですが、申し込み内容と合わせてピックアップ場所（最寄りのホテル）が指定されました。バギータイプのベビーカーを持参しましたが、問題なく運搬し利用できました。
私たちは運が良くクジラを何度も見ることができました。デッキ上は風を感じながら楽しめ、テーブル椅子がある室内からでも座りながらクジラが見れたりと、環境に合わせてどちらからでもクジラが見れます。3歳の子も最後まで飽きずに楽しんでいました。
説明やアナウンス（クジラのいる方向など）は英語です。
子供達は船酔いしなかったものの、旦那が船酔いをしていたため、酔い止めを飲む選択もあったら良かったかなと思いました。

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Pearl Harbor Arizona Memorial & USS Battleship Missouri Tour - Tickets and Transportation Included

Solid and informing day at the place that will live in Infamy.

Reviewed by: Marlo Strain

Well organized and efficient/enjoyable tour
Bus ride out and back was very informative of the time from a local perspective. All the arrangements and timing at the historic site with its distinct ticketing ( mighty Mi, the AZ memorial) was seamless and great. Highly recommend for a fine and necessary day trip on Oahu.

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ノースショア（ハレイワ）観光　ハレイワタウンで3時間の自由散策＋ドールプランテーション！海辺の絶景を楽しめる乗馬付き(70分)プランあり＜1日／送迎付き＞

It was ruined by the downpour. ( ﾉД`)ｼｸｼｸ… スコールで台無しでした( ﾉД`)ｼｸｼｸ…

Reviewed by: シゲさん

I was looking forward to horseback riding and shopping in North Shore, but unfortunately, the weather turned bad, and I had to cancel the horseback riding. The roads became like rivers, so I ended up spending about three hours in a café. I definitely want to try again next time!

ノースショアで楽しみにしていた乗馬やお店回りでしたが
残念ながら、天候が崩れ、乗馬はキャンセル、お店回りも道路が川のようになり3時間ほど一つのカフェで過ごす羽目に(:_;)
次回是非、リベンジしたいです～

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Complete Pearl Harbor Tour with Lunch - Visit Main Exhibits, Memorials & Museums

Great tour with a great host

Reviewed by: Don Tolbert

We had a family of eight on this tour and all enjoyed themselves.

The bus arrived at our pickup point on time. The driver/host was very knowledgeable about Pearl Harbor as well as other local sites. The only slight drawback was the sound system on the bus was acting up and occasionally produced feedback (no the fault of the driver/host). She dealt with it as best she could.

We arrived at all the tour points of interest on time and had plenty of time to view each. Given the clear instructions from the driver/host, we knew exactly when to be where.

The lunch was good and the location in the aviation museum was enjoyable.

We finally were returned to the pickup point, also on time.

All-in-all a very enjoyable and interesting day. I highly recommend it.

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クアロア・ランチ　映画のロケ地巡り、農作物を学ぶ農園ツアー、ジャングル探検ツアーが楽しめる1日満喫パッケージ　ビュッフェランチ付き！＜1日／送迎付きプランあり＞

I went back to being a child and had a blast!! こどもに戻って大はしゃぎ！！

Reviewed by: きくチャン

The tour, which takes you around the vast grounds in a bus driven by the staff, is fantastic, with various movie scenes like Jurassic Park scattered throughout. The staff's lively commentary was entertaining and made me feel like a kid again, having a great time.

ジェラシックパークなど数々の映画シーンが広大は敷地に点在するなかをスタッフが運転するバスで巡るツアーは最高です。中でもスタッフの軽快な解説は笑いがありこどもに戻って大はしゃぎしました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Shuttle service 送迎シャトル

Reviewed by: quon3176

I arrived in Honolulu around 10 PM, but it took me about an hour to find my meeting point because I arrived at a different gate. I wish they had informed me about the arrival gate for my flight.

ホノルル到着が22時くらいだったんですが
待ち合わせ場所と違う到着口で探すのに１時間くらいかかり苦労しました。
到着便の到着口も把握していてほしかったです。

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Kualoa Ranch Movie Sites Tour - Visit TV Shows & Hollywood Filming Locations

Highly recommend the activity

Reviewed by: Susan

Highly recommend the activity. Love seeing where they made all the movies

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was smooth. スムーズでした。

Reviewed by: チャッピー1006

The drivers and guides were efficient and pleasant. I was glad to arrive at the hotel smoothly. There were many suitcases placed in the luggage area of the vehicle, but there was one suitcase that was placed unsteadily on the upper shelf, which made me a bit worried it might fall during the turns, but it was fine.

ドライバーの方も案内の方々もテキパキとお仕事されていて、感じも良かったです。スムーズにホテルに辿り着く事ができて良かったです。車内の荷物置き場にスーツケースがたくさん置かれていましたが、上段に不安定に置かれたスーツケースが1点あり、カーブの場面で落ちないか、やや心配になりましたが、大丈夫でした。

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オアフ島1日観光　ノースショア（ハレイワ）と絶景スポット＆ローカルグルメ巡り欲張りツアー！ フミズのガーリックシュリンプランチ付き

I had a great time – I was very satisfied! とっても楽しかった～大満足でした！

Reviewed by: りつあみ

This time, we traveled to Hawaii as a family. Since most of my family was visiting Hawaii for the first time, we were looking for a tour that would take us around the island! I wanted to visit the East Coast and the North Shore as well. It was perfect for me, as I wanted to explore Hawaii's stunning scenic spots. I was worried that the day would feel long, but once we participated, we visited one breathtaking spot after another, and the day flew by! Our guide, D, was very clear and entertaining in both English and Japanese, and he was friendly, making it a truly enjoyable tour! The malasadas and garlic shrimp were incredibly delicious, and the nuts and coffee were perfect souvenirs! The acai bowl on the North Shore was also tasty! It was a truly fulfilling tour, and both my daughter and husband were very satisfied! Thank you very much!♪

今回は、家族でのハワイ旅行。家族のほとんどが初めてのハワイでしたので、島内を廻るツアーを探していました！東海岸も行きたいしノースショアも行きたい。ハワイの絶景スポット巡りをしたかった私にはぴったりでした。終日で時間が長いかな、と心配していましたが、参加してみると、次々と絶景スポットやグルメスポットが訪れて、あっという間の一日でした！ガイドのＤさん！英語と日本語で大変分かりやすく面白く、そしてフレンドリーに接して下さって、本当に楽しいツアーとなりました！マラサダもガーリックシュリンプも大変美味しく、ナッツもコーヒーもお土産に最適でした！ノースショアでのアサイーボールも美味しかった！本当に充実したツアーで、娘も主人も大満足していました！ありがとうございました♪

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Step Inside McGarrett’s House on Oahu - Exclusive Access Hawaii Five-0 Tour & Meet Cousin Flippa

Entertaining, fun, and tons of island and show knowledge

Reviewed by: Amy

Our guide Sean really made the tour with his local knowledge and details. He has so much information and insights to share and was really the best tour guide out of all the tours I've ever done on the islands. We spent a lot of time at the McGarrett house, and also met Shawn, "Cousin Flippa" who was really kind and spent time with us answering questions. Everyone was hospitable and made the day fun. Even though the show was filmed on many parts of the island, and it'd take a full day to see more locations, this did hit the highlights like Danno's thinking spot, the highlight was McGarrett's house, and also 5-0 headquarters. It was fun to talk about the show with other fans!

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