Reviewed by: Lisa W.
We booked the early bird whale watching tour in early January. The ship, crew and food were great but we didn't see as many whales as I had hoped. We did find two whales swimming together and the ship was able to follow them for awhile so we got a few good pictures of the whales blowing water up, their backs surfacing and their tails coming out of the water.
It sounds like that was considered a good trip for Honolulu whale watching so I was happy with it. A lady we talked to had gone out on the same tour the day before and she didn't see anything so she came back out with our group the next day.
If you're looking to really see the whales, I would suggest going to Lahaina in Maui if possible. My husband and I booked an island tour of Maui later on in our vacation and we saw more whales in a shorter time period by driving down the coast near Lahaina than we did on our whale watching tour in Honolulu. It's still a good tour for those in Oahu though!
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| Attended as: | Couples |
| Posted on: | 2013/01/06 |
Reviewed by: ちーこ
I had never visited Hawaii during the winter season, so I was looking forward to whale watching. The boat was large and more than adequate, but since it carried many passengers, I wished they had made some efforts to gather information about the whales in advance with smaller boats, so that the guests could enjoy the experience more. Because the boat was so big, it couldn't maneuver easily, and while the captain was likely focused on finding the whales, I felt there could have been a bit more creativity in their approach. Additionally, they offered tickets for another trip if we didn't see any whales, but since the validity period was only until March, it limits those who can return to Hawaii soon. I think at least a one-year validity would be more reasonable. I was also told that the only time available for a second trip was the same morning time, but if they truly wanted to provide good service, they should accommodate afternoon times as well. Everyone has their schedules set while in Hawaii, so I believe that kind of flexibility is necessary.
冬の時期にハワイを訪れたことがなかったので、ホエールウォッチングは楽しみにしていました。船は大きく申し分ありませんでしたが、乗船客もたくさん乗せているので、鯨がいくら自然の生き物であっても、先に小さめの船で鯨の情報を集めておくとか、少しでもお客さんが楽しめるように工夫をしてほしかったです。船が大きいために、小回りが利かないし、船長も鯨を求めて操縦しているのでしょうけれども、もう少し工夫ができるのではないかと感じてしまいました。さらに、鯨に会えなかったら、再度乗船できるチケットを配っていましたが、乗船できる期間も3月まででは、もう一度ハワイにすぐ来れる人は限られてしまうので、せめて有効期限は1年間にしてほしいと思います。乗船できる時間も朝の同じ時間しか無理だと言われましたが、本当に再度乗船してほしいというサービス精神があるのならば、午後の時間でも対応してほしいです。みんな、それなりにハワイでのスケジュールが決まっていると思うので、そのくらいの対応は必要だと思います。
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| Attended as: | Couples |
| Posted on: | 2013/01/05 |
Reviewed by: 匿名希望
On the first day of this tour, we didn't see any whales at all. We were in the afternoon group, but it seems the morning group had the same experience. We just ended up enjoying a leisurely cruise.
このツアーが始まった初日だったせいか、クジラの姿は、全く見られませんでした。私たちは、昼からだったのですが、午前の部も同様だったそうです。ゆったりクルージングを楽しんだだけで終わりました。
Thank you very much for joining our cruise.
In the past, there have been seasons where whales could be seen from the first day, but unfortunately, we were unable to see them this time.
We do provide re-boarding tickets in case whales are not observed, but we sincerely apologize to customers who may not have the opportunity to return during their trip.
Please do come back to Hawaii to search for whales again.
All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
初日から鯨が見られるシーズンも過去にございましたが、今回は残念ながら見る事が出来ませんでした。
鯨が観測出来なかった場合は再乗船券をお配り致しておりますが、ご旅行中に再乗船に来られる機会がないお客様には大変申し訳なく思います。
是非またハワイにお越しを際は鯨を探しにいらして下さい。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
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| Attended as: | Couples |
| Posted on: | 2013/01/05 |
Reviewed by: 匿名希望
At the beginning of the tour, I saw a glimpse of a whale's tail, but after that, nothing at all. It started to rain, which was a bit disappointing. Well, since it's nature, I guess there's nothing you can do about it.
ツアーのはじめの方で、クジラのしっぽが少し見えたのですが、その後は全く。雨も降ってきてしまい、ちょっと残念な結果でした。ま、自然相手なので、仕方ないかな、と思います。
Thank you very much for participating in our cruise.
We are sorry to hear that you were only able to see a few whales.
If you have the opportunity, please come back to search for whales again.
All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございます。
鯨をほんの少ししかご覧になって頂けなかった様で残念に思います。
機会がございましたら是非また鯨を探しにいらして下さい。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
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| Attended as: | Families with Young Children |
| Posted on: | 2013/01/04 |
Reviewed by: kinayomonazu
I was able to see the whale perfectly. I'm also satisfied with the ray I created. However, I was surprised by how expensive the parking fee was.
くじらは、バッチリ会う事ができました。
レイも作成して、満足です。
ただ、パーキング代の高いこと、びっくりしました。
Thank you very much for participating in our cruise. We are very pleased to hear that you were able to observe whales.
Parking fees will be charged according to the pricing structure of the Aloha Tower Marketplace parking lot. Depending on the pricing structure, if you park for a long time, additional fees may apply, which could result in higher charges. It might be a good idea to check for parking options near Aloha Tower in advance.
All of our staff look forward to welcoming you again.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
鯨をご観測いただけた様で大変嬉しく思います。
パーキングはアロハタワーマーケットプレイスの駐車場料金設定によってチャージされます。料金設定上、長い時間停める場合は追加料金が加算されてしまうので、高くチャージされてしまう事がございます。
アロハタワーの近くのパーキング場を予めお調べいただくのも良いかもしれません。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
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| Attended as: | Families with Young Children |
| Posted on: | 2013/01/04 |
Reviewed by: Nelsdawgy
This cruise was def. something worth seeing! It gets a little chilly out on the ocean; should bring a jacket, but it def. was amazing and beautiful! I totally recommend it to anyone!
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| Attended as: | Couples |
| Posted on: | 2013/01/04 |
Reviewed by: よーしー
Unfortunately, I wasn't able to see any whales this time, but I did get to see dolphins. There were a few people who joined alone, so it's a tour that you can easily participate in. Next time, I definitely want to see whales in person!!
残念ながら今回はクジラを見ることはできませんでしたが、イルカを見ることはできました。一人で参加の方も数名いましたし、気軽に参加できるツアーです。次回こそはクジラを生で見てみたいです!!
Thank you very much for participating in our cruise.
We hope you will come again to search for whales.
All of our staff sincerely look forward to your visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
是非また鯨を探しにいらしてください。
皆様のお越しをスタッフ一同心よりお待ち申し上げております。
スターオブホノルル
予約課
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| Attended as: | Families with Young Children |
| Posted on: | 2013/01/04 |
Reviewed by: ネズミ公使
The cruising this time was blessed with good weather, and we even encountered whales off the coast of Diamond Head, making it the best event. My family who participated together was very satisfied. I understood that the limited variety of food at the buffet was acceptable given that it was on a ship. I also appreciated the somewhat hesitant Japanese explanations. After the whale encounter, there were activities on board like hula dance lessons, ukulele lessons, and lei-making experiences, ensuring that passengers were not bored, which made for a fun time.
今回のクルージングでは好天に恵まれ、またダイヤモンドヘッド沖でクジラにも遭遇でき、最高のイベントとなりました。
一緒に参加した家族も大満足です。
ビュッフェでの料理で食材の種類が限られるのも、船内でのビュッフェということで納得。
たどたどしい日本語の解説も好感が持てました。
クジラとの遭遇が終わった後も、船内ではフラダンス講習、ウクレレ講習、レイの手作り体験等、乗客が退屈しないような取組みがされており、楽しい一時でした。
Thank you very much for participating in our cruise. We are very pleased to hear that you were able to observe whales. This afternoon cruise not only offers whale watching but also allows you to enjoy Hawaiian culture lessons, providing an even more enriching experience. We hope to see you all again soon. Our staff looks forward to welcoming you back.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
鯨をご観測いただけた様で大変嬉しく思います。
こちらの午後のクルーズはホエールウォッチングの他、ハワイのカルチャーレッスンもお楽しみいただけるので、その分プラスな経験をお楽しみいただけます。
是非また皆様でお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
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| Attended as: | Families with Young Children |
| Posted on: | 2013/01/03 |
Reviewed by: 近藤慶子
This was my fourth trip to Hawaii, and I finally got to visit Hanauma Bay. The views were amazing, and snorkeling was fun. The steep path to the beach was easy to navigate with the bus included in the Alan Wong tour. On the last day, I went again and was even more impressed. I want to go to Hanauma Bay again next time.
ハワイ4回目で初めて行けたハナウマ湾。素晴らしい眺望とシュノーケルは楽しかった。海岸までの急な坂道もアランワンのツアーなら、バス付きで楽々往復できました。最終日のもう一度行ってさらに感動。次も、また、ハナウマベイに行きたいです。
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| Attended as: | Families with Young Children |
| Posted on: | 2013/01/03 |
Reviewed by: 匿名希望
The weather was nice, and I had high hopes, but unfortunately, I couldn't see it this time. I hope for the next time. The chicken tandoori was delicious.
天気もよく期待していたのですが今回は残念ながら見ることが出来ませんでした。次回に期待したいと思います。食事はチキンタンドリー美味しかったです。
Thank you very much for participating in our cruise.
We are very sorry that you were unable to observe any whales.
If you have another opportunity, please come back to search for whales again.
All of our staff are sincerely looking forward to your visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
鯨を観測いただけ無かった事、大変残念に思います。
またの機会がございましたら、是非また鯨を探しにいらして下さい。
スタッフ一同心よりお待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2013/01/02 |
Reviewed by: nanoa
I participated with my mother, my sisters, and my aunt. I signed up so that my mother and aunt, who were visiting Hawaii for the first time, could truly experience it. On the day of the event, my mother and aunt got the time wrong and arrived about 30 minutes late, but the staff were very accommodating, and it didn't affect the rest of the schedule.
The activities included making leis and hula lessons, but thanks to the staff's arrangements, we also got to pick and crack open kukui nuts, which was an experience you can't find elsewhere. The teachers were exceptional, providing instruction that you wouldn't normally receive, and my beginner mother and aunt were very pleased. By the evening, they were so engrossed that they were reviewing what they learned at the hotel.
When you think of Hawaii, you might think of sightseeing, shopping, and gourmet food, but I believe participating in a tour like this, where you can touch on Hawaii's history and culture, will create wonderful memories. While going with friends is great, I think participating as a parent-child duo allows for unexpected discoveries and strengthens bonds.
It was a very satisfying tour. Thank you very much. However, while they do provide water, it's just a paper cup's worth per person, so I think it's better to bring your own bottle.
母と私達姉妹とおばと4人で参加しました。ハワイが初めての母と叔母にハワイを感じてほしくて申し込みしました。当日母達が時間を間違えて30分程遅れてしまいましたが、スタッフの方の対応もよくてその後のスケジュールにも支障がでずに済みました。
内容はレイ作りとフラレッスンでしたが、それ以外にもスタッフの方の計らいでククイの実を拾って割ってみたりと他では体験出来ないような内容です。
レイとフラは先生も普段では、教えていただけないよな先生にきちんと教えて頂き初心者の母や叔母もとても喜んでいました。夜にはホテルで復習するほどに夢中になっていました。
ハワイというと観光、買い物、グルメと思いますが、ハワイの歴史や文化にふれあうこの様なツアーに参加してみるのもとてもいい思い出になると思います。
友達同士もいいけど親子で参加すると意外な発見や絆を感じることが出来ると思います。
とても大満足なツアーでした。ありがとうございました。
ただ、お水を頂けるのですが、一人一本のボトルではなく紙コップ一杯の水なのでマイボトルを持参したほうがいいと思います。
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| Attended as: | Families |
| Posted on: | 2013/01/01 |
Reviewed by: Conlon Family of NH
Our guide Kevin was well above expectations. Uncle Kevin made the experience well worth it. He was professional, animated and a shining example for the company and of how tour guides should be. Thanks Uncle Kev
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| Attended as: | Families with Young Children |
| Posted on: | 2012/12/30 |
Reviewed by: 匿名希望
I participated on December 23rd. Since it was December, I thought I might not encounter any whales, but I was able to see whales several times, which was enjoyable.
12月23日に参加しました。12月なので、クジラに遭遇出来ないかも知れないと思っていましたが、何度かクジラを見ることが出来て楽しかったです。
Thank you very much for joining our cruise. We are very pleased that you encountered whales in December, just as the whale season has begun. All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
鯨のシーズンの始まったばかりの12月で鯨に遭遇したいただけて、こちらも大変嬉しく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
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| Attended as: | Families |
| Posted on: | 2012/12/29 |
Reviewed by: Tom Conlon
Our Tour Guide Kevin was absoloutely outstanding. He made the tour extremely enjoyable, entertaining and informative. My family thoroughly enjoyed the day and would recommend this tour to anyone who wants a fantastic day. He is a fantastic representative for your company.
Thank you and Merry Christmas
Tom Conlon
New Hampshire
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| Attended as: | Families with Young Children |
| Posted on: | 2012/12/27 |
Reviewed by: @ケンさん
Kauai Island, the last stop after conquering Maui and Hawaii Island...
I knew it was rural, but there are hardly any traffic signals!
However, the stories from our guide, Mr. Abe, who is married to a second-generation Japanese American, were fascinating.
It's a mysterious island where Shabo chickens roam freely!
I recommend it for those who want to relax.
マウイ島、ハワイ島を制覇して最後に訪れたカウアイ島・・・
田舎とは分かっていましたが、やはり信号もほとんどありません!
でも日系二世に嫁いだガイドの阿部さんの話が面白かった。
シャボ種のニワトリが闊歩する不思議アイランドですね!
のんびりしたい人にはお勧めです。
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| Attended as: | Couples |
| Posted on: | 2012/12/26 |
Reviewed by: cindywriley
This cruise was so much fun! We really enjoyed the crablegs, and the Mai Tai's are the best in Waikiki! They really get you involved by getting you up to dance and sing! It was my wedding night, so they sang the Hawaiian Wedding Song to me and my new hubby, and the next day was my birthday so they also sang Happy Birthday to me! It was a great, fun, romantic activity, and I would definitely do it again!
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| Attended as: | Families with Young Children |
| Posted on: | 2012/12/18 |
Reviewed by: C Latham
Other than having my camera stolen at our pick up point, the tour was wonderful and our tour guide was most informative. We learned much more than we would have had we gone out there by ourselves. The tour of Honolulu was also very interesting and, again, our tour guide was most informative.
Sorry, no pictures to post - so sorry I couldn't take pictures.
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| Attended as: | Families with Young Children |
| Posted on: | 2012/12/09 |
Reviewed by: 匿名希望
I'm glad I could thoroughly experience the standard course. The shaved ice at Matsumoto was delicious.
定番コースをじっかりと体験できて良かった。マツモトのかき氷はおいしかった。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/12/07 |
Reviewed by: yuru
We took a dinner cruise on the last night to celebrate my parents' 60th birthday and wedding anniversary.
First, we were welcomed with a welcome drink, ukulele music, and hula dancing as we boarded the ship. The staff's service was excellent, and there were staff members who spoke Japanese.
During the vow renewal, the captain acted as the officiant, offering congratulatory words and reciting the vows of love. We brought leis in advance and exchanged them with my parents. It was a wonderful experience to reaffirm their love and support for each other.
After us, a young foreign couple also had a vow renewal ceremony. Following that, we enjoyed champagne while taking photos with the captain and our family. The sunset was incredibly romantic.
The food was average, but the champagne included in the package, as well as the cocktails and non-alcoholic cocktails available with coupons, were very Hawaiian and delicious. The jazz performance was lovely as well.
It might be a good idea to take something for motion sickness. We used a limousine for transportation. Since we don't usually ride in limousines in Japan, it was a great experience.
Although the price is a bit high, it was perfect for the celebration, and my parents were very happy.
両親の還暦祝いと結婚記念日祝いの為、最終日の夜にディナークルーズを利用させていただきました。
まずウェルカムドリンクとウクレレ、フラダンスに迎えられ、船に乗り込みます。
スタッフのサービスも良かったです。日本語が出来るスタッフもいました。
バウリニューアルでは、キャプテンが結婚式の神父様の役割をしてくださり、お祝いの言葉と、愛の誓いを言ってくれます。
レイは事前に用意して行き、両親に交換してもらいました。これからも愛し合い、助け合って行くことを再認識できるので、とても良かったと思います。
私たちの後に、若い外国の方がバウリニューアルしていました。
その後シャンパンを飲みながらキャプテンと家族で写真を撮ってもらえます。
サンセットはとてもロマンチックでした。
料理は普通でしたが、パックについていたシャンパンや、クーポンで飲むことが出来るカクテル、ノンアルコールカクテルがハワイらしく、味もとても美味しかったです。
ジャズ演奏もステキでした。
乗り物酔いは飲んだほうが良いかもしれません。
送迎はリムジンを利用しました。日本では乗ることがないので、良い体験ができました。
少し料金は高くなりますが、お祝いにはぴったりです。両親にとても喜んでもらえました。
Thank you very much for participating in our cruise.
We are very pleased that you enjoyed the music and the romantic Hawaiian night on our cruise. We are also glad that you had a valuable experience.
If you come to Hawaii again, please feel free to visit us.
All of our staff are looking forward to welcoming you.
Reservations Department
この度は、私共のクルーズにご参加頂き、誠に有難うございました。
私共のクルーズをご利用頂き、音楽やロマンティックなハワイの夜を楽しんで頂けた事を大変嬉しく思います。また、貴重なご経験をされて嬉しく思います。
ハワイに来られましたら、是非遊びにいらしてください。
スタッフ一同、お待ち申し上げております。
予約課
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| Attended as: | Families with Young Children |
| Posted on: | 2012/12/01 |
Reviewed by: Holguin Family - Texas
This tour is a great opportunity to experience the major tourist attractions of the island. Our tour guide, Kona, was exceptionally knowledgeable and entertaining. The Pearl Harbor/USS Arizona visit was great whereas the Dole plantation stop could have been eliminated. We recommend this tour.
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| Attended as: | Families with Young Children |
| Posted on: | 2012/11/12 |
Reviewed by: りおん
I had a horseback riding experience in Hawaii. At first, I was a bit anxious, but I was able to enjoy it. I got to see sea turtles, and I had a fulfilling time having shrimp for lunch.
ハワイで乗馬体験、最初は少し不安でしたが楽しく乗ることが出来ました。ウミガメを見れたり、ランチはシュリンプ食べたり充実した時間を過ごせました。
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| Attended as: | Families |
| Posted on: | 2012/11/03 |
Reviewed by: 匿名希望
I have experienced various horseback riding activities so far, but the seaside scenery was very beautiful, and the horses were calm, making it enjoyable. I would like to try other locations next time.
今までいろいろな乗馬を体験してきましたが、海辺の景色がとてもきれいで馬もおとなしくて楽しめました。次回も他の場所での物を体験したいです。
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| Attended as: | Families |
| Posted on: | 2012/11/02 |
Reviewed by: Ginger
We enjoyed our tour very much. It was very informative and is great for history buffs.
Keeping history alive is what Home of the Brave Tours is all about. Thank you for your positive comments and for joining us on Home of the Brave Tours.
Aloha,
Janet Tomlinson
Home of the Brave Tours
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| Attended as: | Couples |
| Posted on: | 2012/10/26 |
Reviewed by: Mr. Anonymous
The Quintessential Hawaiian Experience
If you're looking for a pleasant, relaxing dinner on the water this is the option for you - I would highly recommend the the three star option - the slight price difference is worth it.
Although there are a lot of guests on board it's not loud nor do you have a feeling of being over crowded. The lobster is wonderful and they have staff that come and around crack the shell for you! you can get as messy as you want though once she's revealed the majority of the crayfish for you
Steak is a small serve but very satisfying and in between meals popping up to the top deck is fantastic - the Honolulu skyline is gorgeous and the fresh warm air simply wonderful - it's a great way to start or end any Hawaiian Vacation or celebrate a special occasion.
Mahalo Star of Honolulu Team!
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| Attended as: | Couples |
| Posted on: | 2012/10/26 |
Reviewed by: Joanne Lewis
As I was only in Oahu for two days with a colleague, the first time either of us had been to Hawaii, we felt that the best way to see as much as possible was to take a tour. We looked on the Internet and found Hawaii Activities. I am extremely happy we made the choice.
Our bus driver, Hana, (I apologize if I have spelled this incorrectly) was extremely knowledgeable and personable. He was able to provide us with a number of historical facts which added a great deal to the experience.
I would gladly recommend Hawaii Activities and Hana to anyone looking for a tour of Oahu.
Thank you so much for a memorable experience.
Sincerely,
Joanne Lewis
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| Attended as: | Friends |
| Posted on: | 2012/10/23 |
Reviewed by: Shirley Robles
It was the first time in a helicopter ride and let me tell you guys it was the BEST experience EVer in my life. From the quality of the staff to the helicopter pilot was Great. I'm very happy I choose Blue Hawaiian, its a must do if you are visiting Oahu.
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| Attended as: | Friends |
| Posted on: | 2012/10/19 |
Reviewed by: Karen
I attended the Chief's luau with my husband, siblings/spouses, and my elderly parents. A great time was had by all....even got my parents (temporary) tattooed at the event! We enjoyed the pre-show activities and the food was delicious. Chief and his group of entertainers put on an excellent show. This was my first luau, but my siblings had been to others on previous visits and said Chief's luau was their favorite.
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| Attended as: | Families with Young Children |
| Posted on: | 2012/10/12 |
Reviewed by: Graeme Eden
Our first and most memorable experience with this company was being picked up by Coach Driver Jerry. This guy is a credit to the company and to Hawaii. He supplied a huge amount of information about the islands, the history and Pearl Harbour. He was extremely helpful to everyone on the coach and gave sensible advice to all the 'out of towners' The experience of visiting the Missouri and the Arizona memorial was a humbling and memorable experience for our family.
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| Attended as: | Families with Young Children |
| Posted on: | 2012/10/12 |
Reviewed by: Chris
The Royal Start tour to Pearl Harbor was more than I had hoped for. "Cousin Jerry" was an amazing guide and made us feel like ohana (family). The comfort of the tour bus was very very nice. The visit to the Arizona was everything I expected and was a very emotional time for me, being a Navy veteran. We really felt like we got our money worth and definitely recommend the Royal Star tours.
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| Attended as: | Couples |
| Posted on: | 2012/10/10 |
Reviewed by: ハワイ大好き子
First, I was healed by the cuteness of the horses in Happy Valley, and then I leisurely explored the town of Haleiwa. I enjoyed a bento box featuring the local specialty of garlic shrimp while being completely satisfied by the sunset over the North Shore at a beach filled with sea turtles. I'm also grateful for the driver's efficiency. Thank you!
まず、ハッピーバレーで馬の可愛さに癒され、その後の
ハレイワの町ものんびり散策しました。名物のガーリック味の海老料理のお弁当を堪能しながら、海がめ一杯いる浜辺でノースに沈む夕日に大満足の一日でした。ドライバーの方の手際の良さにも感謝です。ありがとうございました!
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| Attended as: | Friends |
| Posted on: | 2012/10/06 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for joining our cruise.
We are very sorry to hear that you were unable to observe any whales this time.
During the cruise, we exchange information with other boats to ensure that everyone has the opportunity to see whales.
The whale watch cruise is a limited-time offering from December to April, so the re-boarding tickets we distributed are only valid during that period. We sincerely apologize for travelers who do not have time to re-board.
If you are willing to pay an additional fee for the morning cruise re-boarding ticket, you can also participate in the afternoon cruise, but we apologize for not providing that explanation.
Your valuable feedback will be translated into English and forwarded to each manager to help improve future cruises.
Thank you very much.
Star of Honolulu
Reservations Department
この度は私共のクルーズにお越し頂き、誠に有難うございます。
今回は鯨をご観測いただけ無かった様で、大変残念に思います。
クルーズ中は他の船との情報交換を行っており、皆様に鯨をご覧いただける様努めております。
ホエールウォッチクルーズは12月から4月までの期間限定のクルーズですので、お配りしている再乗船券はその時期のみ有効となります。再乗船する時間の無いご旅行者の方々には、大変申し訳なく思います。
午前中のクルーズの再乗船件に追加料金をお支払いいただければ午後のクルーズにご参加いただく事もできますが、その説明が無かった様で申し訳ございませんでした。
お客様の貴重なご意見は英訳の上、各マネージャーに転送させて頂き、今後のクルーズの改善に役立たせて頂きます。
誠に有難うございました。
スターオブホノルル
予約課