Reviewed by: Mint
The first stop was at Dole, and it seemed to be just before opening, so we headed to the shop as soon as it opened! We were able to buy without waiting in line. I had pineapple juice the other day, so this time I went for a float, but the soft serve was quite substantial and didn’t float! (We shared one between two people, but it was still a bit heavy for the morning.)
I was able to see a sea turtle just poking its head out of the water. I wasn't expecting much, but it was nice to see it after all.
It was a sunny day with strong sunlight. Even though it’s a valley, the sun shines through, so sunscreen is a must. There’s no requirement to wear helmets (the kids borrowed some, so I think those who are anxious can probably borrow one), but I wished I had brought a hat. During the horseback riding, you can’t carry bags or anything. They provide a kind of bag for valuables (I’m not sure what to call it), so I just put my digital camera and wallet in there and hung it on the horse. The horse was very gentle, and as a beginner, I didn’t feel scared at all while riding. The 90 minutes included explanations and such, so we were actually riding for just over an hour. It went by in a flash. The staff spoke a bit of Japanese, and while riding, if the horse seemed to want to stray, they would give instructions like, “Left, left! Kick, kick!” It made me think that it all works out somehow.
There were 11 participants in total, including 7 from the tour and 4 others. The horse I was riding was very well-behaved and hardly strayed at all. I was worried about dropping my camera, so I didn’t take any pictures while riding, but at the end, we had a chance to take photos at a beautiful spot with a view of the ocean.
For lunch, the garlic shrimp was arranged by our guide for takeout, and they also arranged a place for us to eat, so we could enjoy it in a relaxed setting. The guide provided explanations about various places and plants during the drive (a bit fast-paced!), and I was happy to have a little sightseeing as well. Since there were many people for the horseback riding, we were a bit behind schedule, but thanks to the takeout for lunch, we managed to finish almost on time.
I realized that while the beach is nice, other activities are great too, and this tour really highlighted that.
最初に立ち寄ったドールは、オープンより少し前だったようで、オープンと同時に売店へ!
並ぶことなく買えました。先日パイナップルジュースを飲んだので、今回は、フロートにしましたが、ソフトクリームがかなりのボリュームで、浮いてなかった!
(2人で1つを食べましたが、それでも朝からちょっとヘビーでした)
ウミガメはちょっとだけ海面から頭を出したところをみることができました。
そんなに期待してなかったけど、見れるとやっぱりうれしいものですね。
この日は晴れて日差しの強い日でした。渓谷といっても日差しが差し込みますので、日焼け止め必須です。
ヘルメットの着用はないので(お子さんは借りていたので、多分、不安な方は貸してもらえると思います)、帽子をもってくればよかったな、と思いました。
乗馬中はバッグ等は持てません。貴重品等を入れるバックみないなもの(なんて言うのか分からない)を借していただけますので、その中にデジカメやお財布だけ入れて、馬にかけておきます。
馬はとてもおとなしく、私は、乗馬初心者ですが、乗っていても全然怖くなかったです。
90分丸々乗馬をしているのではなく、説明等も含めての90分。
実質乗っていたのは1時間強かな。あっという間でした。
スタッフの方は片言の日本語ができて、乗馬中、馬が寄り道しそうになると「左、左!蹴る、蹴る!」といった感じで指示してくれます。何とかなるものだなぁと思いました。
ツアーの7名とツアー以外の方4名の計11名が参加。
私の乗っていた馬はとてもお行儀がよく、途中でほとんど寄り道をすることもなかったです。
カメラを落とす不安があったので乗馬中は自分では写真を撮りませんでしたが、最後に、海が見えるきれいな景色のところで撮っていただきました。
昼食のガーリックシュリンプは、ガイドさんがテイクアウトできるよう段取りしてくださり、食べる場所もアレンジしてくださったので、のんびりとした中で食べることができました。
ガイドさんはドライブ中も色々と通る場所や植物の説明をしてくださり(ちょっと早口!)、ちょっとした観光もできてうれしかったです。
乗馬の人数が多かったので、少し時間が押してましたが、ランチのテイクアウトなどで時間が短縮できたのか、最後はほとんど予定通りの時間に終わりました。
ビーチもいいけどそれ以外のアクティビティもいいなぁと実感できたツアーでした。
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2014/08/10 |
| Activity Date: | 2014/08/06 |
Reviewed by: ようこ
The horseback riding experience was a bit disappointing. There was a paper on the wall in Japanese explaining how to ride and what to be careful about, so that was fine, but the scenery wasn't that great. At one point with a nice view, the guide was only explaining to another English-speaking group, and at that time, we hadn't even reached that spot yet. By the time we got there, there was no explanation, and we couldn't even stop, which was unfortunate. From start to finish, we just walked in a line.
乗馬は、少しガッカリでした。乗馬の仕方や注意点は日本語で書いた紙が壁に貼ってあるので大丈夫でしたが、景色がさほどいいわけでもなく、一か所見晴らしの良い所では、英語でもう1つの英語圏のグループにのみに説明していてしかも、その時は私達は、まだその位置に着いてないし、その位置に着いたときは、説明どころか、たちどまれず残念です。最初から最後までただただ一列になって歩いただけでした。
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2014/08/10 |
| Activity Date: | 2014/07/20 |
Reviewed by: ろーず
The guide was incredibly friendly, and I had a great time throughout the experience. I've tried horseback riding in various places, but this time I was surprised that we rode thoroughbreds used for polo without bits. They were very well cared for and such cute, smart horses. I was able to thoroughly enjoy the nature of Waimea Valley and the views of the North Shore for a full 90 minutes. It was truly beautiful, and the breeze was refreshing, so I definitely plan to come back here next time! Also, the Dole pineapple ice cream, shave ice in Haleiwa Town, garlic shrimp, huli huli chicken, and burgers were absolutely delicious!
ガイドの方がとにかく親しみやすい感じで終始たのしく過ごせました。色々な場所で乗馬を体験してきましたが、今回はポロ競技用のサラブレッドで、はみをしていないのには驚きました。とても手入れが行き届いてお利口なかわいい馬でした。90分もたっぷりとワイメア渓谷の自然とノースショアの海の眺めを楽しむことができました。本当にきれいで、風も涼しく次回も必ずここにしようと思います!そしてドールのパイナップルアイス、ハレイワタウンのシェイブアイス、ガーリックシュリンプ、ふりふりチキン、バーガーは最高においしかったです!
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2014/08/07 |
| Activity Date: | 2014/07/13 |
Reviewed by: Kristy
We used Platinum limos for getting our guests to and from our wedding and the driver was absolutely fantastic!! The groom who was a wee bit nervous was able to sit in the front and the driver chatted and kept him calm the whole way, waited very patiently throughout the wedding and was a very lovely man. Unfortunately I did not think to get his name in all the madness but he was wonderful!! Even though we were a little over time, he didn't stress us about it. Really great service, nice limo and a brilliant surprise for our wedding guests, would absolutely use this company again. =)
it was my pleasure! dee
| Rating: | |
|---|---|
| Packages: | Hummer H2 [up to 16 passengers] |
| Attended as: | Families |
| Posted on: | 2014/08/05 |
| Activity Date: | 2014/07/07 |
Reviewed by: あおい
I went on a trip to Hawaii with my parents to create memories. It was a great place with beautiful nature. It's good because both children and adults can enjoy it. The food wasn't delicious.
両親を連れてのハワイ旅行
思い出作りに行って来ました
大自然の良い場所でした
子供から大人まで楽しめるので良いです。
ご飯は美味しくない
| Rating: | |
|---|---|
| Packages: | 半日午前ハワイアン体験/2014年末まで |
| Attended as: | Families |
| Posted on: | 2014/08/04 |
| Activity Date: | 2013/09/22 |
Reviewed by: Diane
We had 6 people in our group, adults in 40's, 18 yr old, and kids ages 12 and 14. This activity was fun for all and very much enjoyed. It was a great way to start off our trip in Waikiki and get a tour of the area. Our guides provide a lot of info about the area. Young kids (really all) need to have good balance and a sense of adventure. Mine were fine, however I can see this being difficult for young teens who are not often on bikes, skateboards, scooters, snowboards, etc. If you are comfortable on those, riding the segway is easy to pick up and a lot of fun. If you are not, it would be more difficult, so maneuvering a crowded sidewalk and crossing streets could be problematic.
Aloha Diane,
Thanks so much for joining our fun and informative Segway of Hawaii tour - we're delighted you enjoyed all. And, we appreciate your comments and this
review very much.
We look forward to welcoming you on board on your next visit to Waikiki!!
Mahalo nui loa,
THE SEGWAY OF HAWAII TEAM!!
| Rating: | |
|---|---|
| Packages: | Magic Island Glide Ride [3 hours] |
| Attended as: | Families |
| Posted on: | 2014/08/03 |
| Activity Date: | 2014/07/26 |
Reviewed by: ハワイ大好き人間
I have been to Hawaii many times, but the chief's talk in this show was very interesting, and I would like to participate again.
ハワイには何回も来ていますが、このショーのチーフのトークがたいへん面白くてまた参加したいと思いました。
| Rating: | |
|---|---|
| Packages: | スタンダードプラン(~2013年11月26日) |
| Attended as: | Families |
| Posted on: | 2014/08/03 |
| Activity Date: | 2013/09/01 |
Reviewed by: ティナ
I participated with him. I was impressed by this tree! The soft serve ice cream at Dole Plantation was incredibly delicious.
The Happy Trails horseback riding experience was thrilling with ups and downs in nature, and we could see the ocean, making the 90 minutes fly by. The horses were all well-behaved, which made me feel safe while riding.
During the sightseeing on the way there and back, the driver shared various stories while driving, and I felt the spirit of hospitality as I listened to so many interesting tales. I was impressed by the wealth of information about Hawaii's history, plants, and even celebrities coming from Japan. For lunch, I had the garlic shrimp at Macky's, which was truly delicious and made me very happy.
I only got to see the sea turtles swimming. Additionally, since the travel time was smooth, we also stopped by Matsumoto Shave Ice, a coffee farm, and a soap factory. Although the time spent at each place was short and quite hectic, I had a very fulfilling and enjoyable day. Thank you very much.
彼と2人で参加しました。この木なんの木に感動!ドールプランテーションのソフトクリームがすごく美味しかったです。
そしてハッピートレイルズは自然の中のアップダウンありで海も見えたり飽きないコースでドキドキしながら90分の乗馬体験はあっという間でした。おりこうさんな馬ばかりで安全に乗れて安心しました。
行き帰りの観光では、ドライバーさんが運転しながらもずっと色々な話をしてくれて、本当に疲れるのではないかと思うほどたくさんのお話を聞けおもてなしの心を感じました。ハワイの歴史から植物、また日本からくる芸能人の情報なども豊富で感心しました。お昼はマッキーズのガーリックシュリンプを食べましたが本当に美味しくて感動して幸せでした。
ウミガメは泳いでるところだけ見れました。
また、移動時間がスムーズだったので松本シェイブアイス、コーヒー農園とソープファクトリーにも寄ってくれました。一つの場所の滞在時間が短くてかなり慌ただしくもありましたがとても充実した楽しい一日を過ごせました。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2014/08/02 |
| Activity Date: | 2014/07/08 |
Reviewed by: miiiiii
I could only see the whale's fins and tail, but the deep blue, beautiful sea was stunning! Also, there were so many people that when the whale appeared, everyone crowded to that side, so I couldn't take many photos of the whale!
クジラは手や尾しか見れなかったのですが、真っ青で綺麗な海がとてもきれいでした!
また、人数がとても多くてクジラが現れるとそっち側に皆が寄るのでクジラの写真はあまり撮れなかったです!
Thank you for boarding with us. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船ありがとうございます。また、ハワイにお越しの際には、ご乗船頂ける事を、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2014/07/31 |
| Activity Date: | 2014/03/14 |
Reviewed by: Daryl C
A really fantastic morning spent at Pearl Harbour and sightseeing around Honolulu. Our driver was fantastic and very informative.
The Arizona memorial is truly thought provoking and really brings home the horror of war
| Rating: | |
|---|---|
| Packages: | [7:45 AM] Standard Tour |
| Attended as: | Families |
| Posted on: | 2014/07/29 |
| Activity Date: | 2014/07/20 |
Reviewed by: mickey
I was able to see the whales! However, they were too far away, just barely... I was hoping for splashes like in the photos, so I was a bit disappointed.
くじらは見れました!
しかし、遠すぎて、かろうじて・・・でした。
写真のような波しぶきを期待しちゃったので、
ちょっと残念でした。
Thank you very much for joining us on the Star of Honolulu. Whales can be active on certain days, and there are times when they jump close by. We hope you have the chance to experience that on your next visit! All of our staff are looking forward to seeing you again.
Reservations Department
この度はスターオブホノルル号にご参加頂き、誠に有難うございました。
クジラは日によってアクティブな時もあり、近くでもジャンプしてくれる日もあります。
またの機会にそんなチャンスもあると良いですね!
スタッフ一同お待ち申し上げております。
予約課
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Friends |
| Posted on: | 2014/07/28 |
| Activity Date: | 2013/12/31 |
Reviewed by: Pamela
Our limo driver was courteous and professional. He called when he as outside of our hotel. He made sure that we were comfortable. He even helped to locate the minister and photography for our vow renewal on the beach. We would highly recommend this company.
| Rating: | |
|---|---|
| Packages: | Lincoln Town Car Sedan (Up to 3 Passengers) |
| Attended as: | Couples |
| Posted on: | 2014/07/27 |
| Activity Date: | 2014/07/22 |
Reviewed by: たかし
I participated with my wife and son. Fortunately, there were no other guests, so it was like a private tour. Our guide, Jimmy, was very friendly and had a calm storytelling style. He was knowledgeable and his stories were interesting.
Unfortunately, it started to rain during our early lunch, but we were able to park right next to Mackey's, so we hardly got wet. Since we had some extra time in our schedule, we stopped by the soap factory on the way back♪
The only disappointment was that we couldn't see any turtles at Ali'i Beach (^^;;
妻と息子と三人で参加。
たまたま他にお客がなく貸し切り状態でした。
ガイドのジミーさんはとても気さくで落ち着いた語り口、知識も豊富で話も面白かったです。
早めの昼食時にあいにくの雨になりましたが、マッキーズにも横付けしていただきほとんど濡れずに済みました。
スケジュールに余裕があったので、帰りにソープファクトリーに寄っていただきました♪
アリィビーチで亀が観られなかったのだけが残念です(^^;;
| Rating: | |
|---|---|
| Packages: | 世界最大迷路プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2014/07/26 |
| Activity Date: | 2014/07/22 |
Reviewed by: Greg
The whole experience was great. Nice bus. Good guide. The actual park was very patriotic and humbling. Informative. Well done. Our kids enjoyed it.
| Rating: | |
|---|---|
| Packages: | Deluxe Arizona Memorial, USS Battleship Missouri & Historical City Tour |
| Attended as: | Families |
| Posted on: | 2014/07/24 |
| Activity Date: | 2014/07/21 |
Reviewed by: ankichi
I chose the movie village tour and cruise. I was worried because I had a one-and-a-half-year-old child with me, but we had a great time. It was also nice that lunch was included. The movie village tour was excellent, and the guide was very good.
映画村ツアーとクルーズを選択しました。1歳半の子供を連れていったので、心配しましたが、とても楽しむことができました。ランチもついていたのでとてもよかったです。
映画村ツアーもガイドさんがとてもよかったです。
| Rating: | |
|---|---|
| Packages: | 半日午前ハワイアン体験/2014年末まで |
| Attended as: | Families with Young Children |
| Posted on: | 2014/07/23 |
| Activity Date: | 2014/07/17 |
Reviewed by: C. Bennett
My wife and I went to Hawaii for our anniversary and as a history buff, I was really looking forward to seeing the Arizona Memorial and this tour seemed like a great opportunity to get the visit in on our limited time in Oahu.
However it was not to be, I was at the stop to board the coach on time. When the coach arrived (The tour was run by Robert's Hawaii), I was informed that the bus would be returning to the hotel between 1 and 1:30 PM; over an hour later than the itinerary on either website lists. Because of this, I could not make the trip which is the biggest disappointment I had on my vacation.
The ugly business out of the way, the staff at Veltra/Hawaii Activities and Roberts were extremely friendly helpful and went out of their way to make it right. I was given a refund despite it being well past the cancellation window and the agent I spoke with was very apologetic about the tour.
If I could rate just the staff, I would give them 5 stars, but the tour information still shows a 12-12:30 return to the hotels, so I would caution anyone that plans to take this tour to verify the return before and/or plan for a later return or risk being disappointed as I was.
| Rating: | |
|---|---|
| Packages: | [7:45 AM] Standard Tour |
| Attended as: | Solo Travelers |
| Posted on: | 2014/07/22 |
| Activity Date: | 2014/06/28 |
Reviewed by: ハワイ大好き
Despite the unfortunate rain, I had a genuine horseback riding experience on the mountain trails, which became a wonderful memory. It's suitable for beginners as well.
あいにくの雨の中での乗馬でしたが、山道を本格的に乗馬体験ができ、とても良い思い出になりました。初心者でも大丈夫です。
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Friends |
| Posted on: | 2014/07/21 |
| Activity Date: | 2014/07/17 |
Reviewed by: hisae
Last time, I signed up for the seaside tour, but this time I wanted to ride horses for a longer period, so I participated in the canyon tour. I was very satisfied with the long horseback riding. This canyon tour does not require helmets. There were exciting moments as the horses would eat grass, which was a bit nerve-wracking but fun. It mentions that the tour is in English only, but the guide provided simultaneous interpretation, so there were no issues at all. Besides horseback riding, they also took us to Mackey's Shrimp and Aoki Shave Ice. The tour guide, Nakama, has excellent service spirit. I plan to participate again in November, and I hope to have Nakama as my guide again!☆
前回はこちらの海辺ツアーを申し込んだのですが、もう少し乗馬を長時間したいと思い、今回の渓谷ツアーに参加しました。
長時間馬に乗れて大満足。こちらの渓谷ツアーは、ヘルメットなしです。
馬が草を食べたりしてしまうのでハラハラ楽しいハプニング。
英語のみと記載がありますが、ガイドさん?が同時通訳してくれるのでまったく問題ないです。乗馬以外にもマッキーズのシュリンプや、青木シェイブアイスのお店にも連れて行ってくださいました。添乗員のナカマさん、サービス精神が素晴らしいです。
11月もまた参加しようと思っているので、その際はまたナカマさんがいいです☆
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2014/07/20 |
| Activity Date: | 2014/07/08 |
Reviewed by: Priscilla
I was in the country less than 12 hours when I was up b4 the crack of dawn to be blown (filed gun included)away by this thought-provoking tour.
Thank you for joining us on Home of the Brave Tours! Come see us again next time you are in the islands.
Aloha,
Janet Tomlinson
Home of the Brave Tours
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2014/07/19 |
| Activity Date: | 2014/06/25 |
Reviewed by: かーぼ
We participated as a family of three, and we were given a thorough tour of various attractions in Hawaii. It was a packed tour! We had a great time!!
親子三人で参加しました、ハワイの様々な観光地を丁寧に案内していただき、盛り沢山なツアーでした!とっても楽しかったです!!
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2014/07/17 |
| Activity Date: | 2014/06/20 |
Reviewed by: ノラ^^
Walking along the shaded area by the sea is comfortable, with a pleasant breeze and stunning views! I even saw a turtle.
Getting a helmet at the hut and being able to start riding just five minutes after a brief explanation is great; there's no waste of time. The two women accompanying the horseback riding were also very nice.
The restroom is dirty, so it's better not to use it.
As for plans other than horseback riding, they are the same as other places on the North Shore, so there are no significant pros or cons. The driver and guide kept explaining things so we wouldn't get bored, which made it enjoyable. No complaints at all!
海沿いの木陰を進むので、暑くない、風が気持ちよく景色も最高!!カメもいたよ。
小屋でヘルメットもらって、説明5分ですぐ乗馬できるのもいい、無駄がないです。乗馬に付き添ってくれる女性2名も感じがいいw
トイレは汚いので使用しない方がいいです。
乗馬以外のプランは、ほかのノースショアと同じですから、良し悪しはないです。運転手 兼 案内人さんがず~~~っと退屈しないように説明をしてくれていて楽しかったです。文句なしです!
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Friends |
| Posted on: | 2014/07/16 |
| Activity Date: | 2014/07/12 |
Reviewed by: ksmama
The Independence Day fireworks were beautiful, even though I didn't expect much since I was in a foreign country. They lasted a full 15 minutes and were really stunning. The final crew and staff dance performance felt a bit over the top, but it was fun.
独立記念日の花火,外国だからとあまり期待していませんでしたが,たっぷり15分間,すごくきれいでした。
最後のクルー,スタッフそろってのダンスパフォーマンスは少しやり過ぎかな?
でも楽しかったです。
Thank you for boarding the Star of Honolulu.
It seems the weather was nice that day, and I hope you enjoyed your experience.
We look forward to your next visit.
MAHALO!
この度はスターオブホノルル号にご乗船いただきありがとうございました。
当日は天候もよかったようで、楽しんでいただていたら幸いです。
またのご乗船をお待ちしております。
MAHALO!
| Rating: | |
|---|---|
| Packages: | パーティープラン(3コースディナー&ショー) |
| Attended as: | Friends |
| Posted on: | 2014/07/11 |
| Activity Date: | 2014/07/04 |
Reviewed by: UAUA
The horses were very well trained, and I was able to enjoy horseback riding with peace of mind. The children who participated with us seemed to have a great time, and I can recommend this to families as well. The trip to the North Shore was not a hassle at all, and the stop at Dole and the interesting trees along the way were unexpectedly enjoyable.
馬の調教がとてもよくされており、安心して乗馬を楽しむことが出来ました。
一緒に参加したお子さんもとても楽しそうで、家族の方々にもおすすめできます。
気になっていたノースショアへの移動も全然苦にならず、途中のドールも気になる木もなにげに楽しかったです。
| Rating: | |
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| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2014/07/07 |
| Activity Date: | 2014/06/15 |
Reviewed by: Farid Eljawhary
It was the wright trip at the wright time. Even so it was sad. It was very important historic memory. Thanks.
| Rating: | |
|---|---|
| Packages: | [7:45 AM] Standard Tour |
| Attended as: | Solo Travelers |
| Posted on: | 2014/07/06 |
| Activity Date: | 2014/07/03 |
Reviewed by: Simon & Toni
Very informative, great driver with inside local knowledge, spectacular scenery.
| Rating: | |
|---|---|
| Packages: | Arizona Memorial & Circle Island Tour |
| Attended as: | Couples |
| Posted on: | 2014/07/05 |
| Activity Date: | 2014/06/15 |
Reviewed by: Rui
I had a great time riding horses for the first time! Everyone at the riding club was very kind, and I would love to participate again. However, it mentioned exploring the North Shore, but in reality, we only went to one recommended garlic shrimp restaurant by the guide. Perhaps because it was the same as the valley tour, we had quite a bit of free time during the seaside tour. We went to the beach, but there was nothing to do, and in the end, I was surprised to be kept waiting at Turtle Bay Hotel... I would have preferred to have some free time on the North Shore instead. Also, we were told that we couldn't carry our bags while riding and couldn't leave them on the bus, which left everyone in a difficult situation. I wish this had been mentioned.
はじめての乗馬でとても楽しかったです!!乗馬クラブの方はみな親切でまた参加したいと思いました。しかし、ノースショアの散策とありましたが実際にはガイドさんがおすすめのガーリックシュリンプのお店一軒行ったのみでした。渓谷の方と同じだからか時間調整のために海辺ツアーのわたしたちはかなり時間を持て余しました。海によったりしましたが何もない状況で海にいってもすることもなく、最終的にはタートルベイホテルでまたされてびっくりしました…それならノースショアで自由行動させてもらったりしたかったです。また乗馬では荷物を持てないしバスにも置けないと言われて全員困っていました。記載して欲しかったです。
Thank you for using our service.
Normally, after taking you to the garlic shrimp restaurant, we allow free time in Haleiwa Town.
We apologize for the staff's explanation not being communicated effectively, which may have wasted your valuable time.
Please understand that we stop at Turtle Bay Hotel for a restroom break.
Regarding your luggage, we ask that you manage your valuables personally, while we can store other items in the vehicle or in a locked room.
We will clarify this on the tour page to avoid any misunderstandings.
Thank you for your valuable feedback.
VELTRA Customer Support Team
この度はご利用ありがとうございます。
通常はガーリックシュリンプのお店にお連れした後、ハレイワタウンにて自由時間をお取りいただいております。
対応スタッフの説明がうまく伝わらず、お客様の貴重なお時間を無駄にしてしまったこと、お詫び申し上げます。
タートルベイホテルにはトイレ休憩のため立ち寄っておりますことご理解ください。
お荷物につきましては、貴重品はお客様ご自身で管理いただき、それ以外は車内または鍵のかかる部屋でお預かりする事が可能です。
ツアーページに明記し、お客様に誤解の無いよう改善させていただきます。
貴重なご意見ありがとうございました。
VELTRA カスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Friends |
| Posted on: | 2014/07/05 |
| Activity Date: | 2014/06/11 |
Reviewed by: Brenda
It was our first time trying the segway. The instructors were patient. The tour guides were very friendly. We enjoyed our tour.
The only setback was the gratuity. As it was black and white on the confirmation that the payment already included tour, instruction, guide, tax and gratuity. We did not mind giving our guides some extra tips, however, demanding additional 15% on what we paid was too much.
| Rating: | |
|---|---|
| Packages: | Kapiolani Park Glide [90 minutes] |
| Attended as: | Families |
| Posted on: | 2014/07/05 |
| Activity Date: | 2014/07/02 |
Reviewed by: Kathybee
This tour did not disappoint! My folks used to live in Mililani Town so I have been to Oahu many times. I didn't really think I could learn more than I already knew but I was wrong. Our driver/guide was phenomenal - I wish I could remember his name - and he was on the mic literally the entire time. He was funny and engaging, and shared island/culture stories and hilarious anecdotes. He answered the same boring questions I'm sure he's been asked a million times as though he was being asked for the first time. He spoke not only about the obvious "touristy" stuff, but shared "local" tidbits as well.
Pearl Harbor and the Arizona Memorial...haunting and beautiful. This was my 8th visit the Memorial and I learn something new each time. A very noticeable change is how quiet the Memorial itself is. During previous visits I was sad to hear the disrespectful chatter and laughter by some tourists. The staff does an excellent job of reminding everyone of respectful behavior and I could definitely hear the difference. The Visitor's Center has changed quite a bit since my last visit and many new exhibits/experiences have been added. I recommend it highly, even if you've been before.
A side note about courtesy and consideration. There is always one family/group who doesn't seem to care if they keep others waiting and we certainly had one on this tour. If you are directed to be back to the bus at a certain time, please plan accordingly. Nothing sours the mood faster than being made to wait more than 25 minutes for people we had seen in the gift shop on our way to the bus.
The journey back to Waikiki was just as lively and informative as the morning trip. I can't express enough what a pleasure our driver/guide was. He made the tour for us!
| Rating: | |
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| Packages: | [7:45 AM] Standard Tour |
| Attended as: | Families |
| Posted on: | 2014/07/03 |
| Activity Date: | 2014/06/23 |
Reviewed by: Kelley
Really fantastic tour! Lots of history, movie sets, Pearl Harbor ties..really great. Private tour ate where Obama ate at.
| Rating: | |
|---|---|
| Packages: | Experience Pass (until 03/31/2018) |
| Attended as: | Friends |
| Posted on: | 2014/07/02 |
| Activity Date: | 2014/06/25 |
Reviewed by: Kelley
Really enjoyed the show! Food was...ok. Would recommend based on the entertainment factor.
| Rating: | |
|---|---|
| Packages: | Royal Package |
| Attended as: | Families |
| Posted on: | 2014/07/02 |
| Activity Date: | 2014/06/25 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for using our service.
We apologize that the tour did not meet your expectations and that our guidance was not sufficient.
Based on your valuable feedback, we will strive to improve our services in the future. Thank you for sharing your experience.
VELTRA Customer Support Team
この度はご利用ありがとうございます。
ツアーがご期待に沿える内容にならなかったこと、ご案内が十分行き届いたものではなかったことお詫び申し上げます。
お客様からの貴重なご意見を元に、今後のサービスの改善に努めさせていただきます。体験談のご投稿ありがとうございました。
VELTRA カスタマーサポートチーム